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Hey all, I love the phone but I've noticed a quirk and I would like to see if anyone else has been experiencing it. When the phone vibrates sometimes there is an extra rattle, almost as if something is loose. It only rattles when its at a certain angle though, not all the time. Has anyone else experienced this with their phone? I'm trying to see if I should go exchange it or not.
For what it's worth, I haven't noticed it.
In case, out of case?
Sometimes the lip of my Body Glove case will rattle a tiny bit. Simply touching the case stops this of course, since it's not my phone but a surface adjacent to it.
max_warheads said:
In case, out of case?
Sometimes the lip of my Body Glove case will rattle a tiny bit. Simply touching the case stops this of course, since it's not my phone but a surface adjacent to it.
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Nope, out of a case. Just the bare phone.
eriamjh said:
Nope, out of a case. Just the bare phone.
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I think I know what you're talking about. If you tap the phone does it do the same thing? If so, I did notice it in mine as well. Also, when I put it down sometimes I would hear a little vibration. I think it's just the design of the phone.
I get the rattle and it's annoying. Not going to do anything about it but it's nice to hear I'm not alone.
jbradt said:
I think I know what you're talking about. If you tap the phone does it do the same thing? If so, I did notice it in mine as well. Also, when I put it down sometimes I would hear a little vibration. I think it's just the design of the phone.
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Is it near the camera? I can hear it as well, it sounds like when you tap near the cam it either rattles the metal backplate or it is directly hitting the camera assembly, I'd avoid doing it if I was use.
The body glove case helps, but if you tap it'll still make a noise
You're not alone. I actually noticed this shortly after I bought it. Posted about in the at&t forums. I even went to the store to play with the displays. The displays also made the same noise.
I can't post a link but if you search for "Captivate has a rattle" in the at&t Samsung forums you'll find my thread.
you are not alone... it feel like the vibrator motor is loose... it fells just like my iphone 3g... which has a motor loose ..
I hear the rattle as well. I believe its coming from the sd card tray in the back. Hopefully when putting an sd card in itll go away.
I have an SD card in and don't hear any rattles. However, I also lowered my vibration intensity a couple notches.
gtg465x said:
I have an SD card in and don't hear any rattles. However, I also lowered my vibration intensity a couple notches.
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Tap the back next to the speaker and see if you can hear it. Hopefully having the sd in there helped.
Sent from my SAMSUNG-SGH-I897 using XDA App
I've never heard anything even remotely like a rattle from mine, and I have vibration intensity maxed and swype set to vibrate on keypress, so I get lots of vibration. I've had the SD card in and out of it a lot, but no difference. No vibration. Guess I got a good one.
Psylas said:
Tap the back next to the speaker and see if you can hear it. Hopefully having the sd in there helped.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Don't hear anything except my finger tapping the back.
Ummm Guys, sorry to rain on the parade....but if you can replicate the rattle by tapping on the speaker (which on a Galaxy S phone, Nexus One, Desire is right next to the camera), the rattle is the little Auto Focus assist system being gently lodged-dislodged (motor + spring setup).
The AF requires slight freeplay to allow it to focus in and out when using the camera.....sorry but the rattle wont go away....its also normal. Try any camera phone with AF Assist and tap near or vertically on top of the lens.... .
Personally My Nokia N82 from eons ago was the loudest of all. I havent got a Captivate (you lucky Yanks) so I could be way off the mark but my desire rattles too (as did my nexus one) when tapped or on vibrate.
Cheers
Oz
+1 auto-focus mountings.. makes sense.
For those wishing to replicate: with or without case, tap directly below the camera, and horizontally beside the speaker, with the phone near your ear. You'll hear a little tiny rattle. I didn't notice it until I went tapping away to find it.
Thanks for the replies. After tapping the back of my phone I believe I can detect a faint clicking sound. It's odd how loud that becomes when the phone vibrates, it's magnitudes louder than the normal vibration sound.
Maybe I'll go to my local electronics store and play with some models since I used to work there and I still have the connections for it.
yeah... no rattle here..
Significant rattle during vibration makes sense....its to do with the frequency of vibration of AF and phone chassis being in sync....i.e. close to resonance. Betcha its louder face up OR face down, and on a hard surface.
The other possibility is the metal battery cover vibrating as well
Oz
Hello Everyone,
I recently bought a Captivate. I noticed the same issue when using the vibrate setting on the phone - phone rings, and the vibrate is extremely loud (other people really shouldn't be able to hear it).
I thought it was that particular handset - so I went back to AT&T and exchanged it. Sure enough, this one has the same issue.
The one weird thing I've noticed is that changing the Haptic Feedback setting (the vibrate intensity for it) seems to affect the button that you use if you pull the notifications bar down. (Drop the vibrate intensity to 0, and you'll notice that the Vibrate button in the notifications bar does not vibrate when you turn it on). However, this doesn't seem to influence the way the phone vibrates when you get a call, text message, etc.
Any idea what the disconnect could be between the vibrate setting in the Notifications bar, and the actual vibrate intensity?
I'm inclined to think this is software, rather than the phone itself having a physical flaw that causes it to vibrate louder. If the setting in the notification bar didn't vary - I would be quicker to assume that it's hardware...
When i wave my phone around my ear holding the bottom near the beats logo, i hear something shaking around. Initially I thought it was the camera lens, but I really don't know and I was wondering if any of you guys had this.
Yeah got it too... But its not a big deal
Sent from my HTC One X using Tapatalk 2
Thanks. I was hoping it's. no big deal because I don't want to exchange one.... too lazy haha
Yeah i have it too
Sent from my HTC One X using xda premium
its a stability sensor for camera i believe
Sent from my HTC One X using XDA
My Captivate has always had a slight ticking when changing orientation as well, it's probably common to handsets that need to detect motion or orientation.
It may also be something in the micro-sim enclosure as well. I don't know.
this has been discussed in the international forum with pretty good depth...
Mine has the same thing- just noticed it last night actually...but it is nothing to worry about...has to do with camera or sim slot.
others say they have volume rocker rattle, which may be a recall
its one of the sensors, probably the gyro... or maybe the vibrator motor. It's fine... ignore it.
edit,
its the camera.
I actually discussed the clicking issue with a guy at AT&T who was speaking live to the HTC rep on his computer (I was watching). The HTC rep said it was part of the locking mechanism for the micro-SIM slot. We thought at first it was related to the focus mechanism for the camera, but the HTC rep said it was not.
I'll bet it's the volume rocker - take a look at it, you can probably slide it up and down ever so slightly with your finger - that is causing a rattling on mine.
It's not the sim card locking mechanism or the volume rocker. Its the camera and its normal. My iphone 4s used to make the exact same sound from the camera. Its nothing to worry about.
Beamed from my Rogers HTC One XL
same issue
Not sure what it is, but I have it too. it's a clicking-like rattle when shaken, from near the camera area. i've removed the sim and tray, as well as securely held down the volume rocker, and it still makes the sound. i was initially concerned until i read all of the comments in the Int'l forums and also stopped into the ATT store at lunch today only to find out that both of the demo models they had out made the same sound. either it's not a big deal at all or every single one of the phones is screwed. i'm leaning towards the former. that said, it still doesn't seem like this should be happening. whatever, as long as the phone keeps delivering utterly ridiculous performance, i'm fine with it.
It's the autofocus module. Every phone (and tablet) has it, if you open the camera app and autofocus on something, you'll hear it make the same clicking noise. It needs to be somewhat loose inside the phone for it to focus properly, which means if you shake it around you'll be able to hear it.
Sent from my Transformer Prime TF201 using Tapatalk 2
I have it as well. It's definitely coming from the camera region. And it's definitely not the volume rocker.
Hi all. Just got my Nexus 5 in the mail. It mostly looks great, but the volume and power buttons are loose and rattly, as many have complained about here. I had this problem with an old HTC phone, and it eventually drove me nuts. Not sure I can hang with it in this case either. Question is, is it worth going through the whole replacement process to try to get a better unit, or are they pretty much all like this?
I got mine today, buttons are secure and make no noise whatsoever. Give it a shot
Sent from my Nexus 5 using XDA Premium 4 mobile app
Out of all the problems this would be the least worrying for me. There's a good chance certain cases even would fix this and I would hate to receive a replacement with worse problems.
My power button wiggles but no audible sounds are heard with heavy tapping.
Mine is just fine.
My buttons are solid, no rattle or noises :good:
loose buttons?
all is fine here.
Didn't know there was a loose button issue
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Fine here also.
Sent from my Nexus 5 using Tapatalk
My buttons were solid as a rock initially. They loosened up a little bit after about a week. Yesterday you could hear/feel the rattle whenever you were typing or pressing anywhere near the volume rocker or power button. They would also rattle and shake when you jiggled the phone.
I thought about exchanging it, but other than the rattling the phone was perfect. I didn't want to switch and end up with a worse problem, dead pixels, speaker issues, or whatever else people have been mentioning.
I ended up doing the fix that I saw on youtube, may have originated from someone here. Popped the case off and put tiny pieces of paper between the power button/switch and volume rockers/switches to eliminate the gap between the switch and the the floating buttons (they're not physically attached). The only difference was I used sticky notes with the tacky side facing out towards the buttons so the paper will never have a chance to shift out of place.
Buttons are rock solid again, even more firm than before.
*Last resort of course. Tinkering with the inside voids your warranty.
My first N5 had loose power button and loose volume rocker that rattled quite a bit so i replaced it. The buttons on my new one are perfect, no rattling at all
I wonder if anyone has tried picking up a PS4 and shook that to see if anything rattles?
Its not a £600 CNC machined statement to the world, its a 300 quid phone and how anyone can make a mountain of this particular mole hill is way beyond me. The mass of the buttons is so small the noise generated is hardly the equivalent of shoving your head in the speakers at a Prodigy gig.
FWIW my power button rattles if i shake the phone however i very rarely shake the phone in such a fashion that i would hear it and thankfully i am one of the few that owns a Nexus 5 and doesn't seem to live in an anechoic chamber
MrBelter said:
I wonder if anyone has tried picking up a PS4 and shook that to see if anything rattles?
Its not a £600 CNC machined statement to the world, its a 300 quid phone and how anyone can make a mountain of this particular mole hill is way beyond me. The mass of the buttons is so small the noise generated is hardly the equivalent of shoving your head in the speakers at a Prodigy gig.
FWIW my power button rattles if i shake the phone however i very rarely shake the phone in such a fashion that i would hear it and thankfully i am one of the few that owns a Nexus 5 and doesn't seem to live in an anechoic chamber
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While I understand your analogy, your comparison is kind of ridiculous as the PS4 is not a device that's primarily meant to be used and abused, or handled in situations like a mobile device is. A smartphone is meant to be taken everywhere, tossed in bags/pockets, have fingers beating on it for hours a day... A PS4 on the other hand is primarily meant to be stationary with minimal movement. It's built to a different standard.
I can throw in an extraneous irrelevant comparison like yours. I've got a $90 Canon SD1100 IS from 5 years ago with a camera button that's meant to be pressed over and over again, it is also a floating button, and it doesn't rattle. It clicks as it's supposed to and remains solid otherwise. It was also dirt cheap but still built solidly. I've taken thousands of pictures with that thing and the button is still exactly the same as the day I bought it.
My Nexus 5 buttons were initially solid, but to have them degrade and become wobbly and flimsy after only a few weeks was a little disheartening. Sending text messages, or tapping the screen anywhere near the volume/power caused them to rattle. Yeah it was $400, and several hundred cheaper than other flagships, but it's still a button, designed to be pressed over and over again. To have it become loose and jiggly so quickly (or for some people, ship like that) is unacceptable to me. It was an easy fix for me, but for others I can totally understand them wanting to exchange it for a better built unit. The button rattle was even brought up in the Anandtech Nexus 5 review.
If you don't care about the rattle, or accept it because the cost of the unit is less than other phones, that's fine. But don't tell other people to disregard it because it's cheap. Like my cheap $90 5 year old camera, something can be cheap and still be built to a good standard. The Nexus 5 is a fantastic device, but a flaw is a flaw, and I understand people not ignoring it.
Had my n5 since launch on sprint on November 8th and all my buttons do not rattle.
Sent from my SPH-L900 using xda premium
2 nexus 5s (1 had a defective microphone) and neither had loose buttons.
I guess I was lucky, no rattle at all. Doesn't matter anyway since I use a case.
Sent from my Nexus 7 using Tapatalk 4
My first nexus 5 (which I returned for a different issue) had loose volume and power buttons that wiggled. The second one, only the power button wiggles. Seems like they may still be figuring out exactly how to fit the button's in right.
bblzd said:
Out of all the problems this would be the least worrying for me. There's a good chance certain cases even would fix this and I would hate to receive a replacement with worse problems.
My power button wiggles but no audible sounds are heard with heavy tapping.
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mine is the same. i use a spigen slim armor case and one other case and both fix any button "looseness"
My volume rocker rattles pretty badly. I hear it when I have haptic feedback on and am texting. It's almost gotten to the point where I think I just might get a replacement but the only problem is I would not have a phone while I am waiting for a replacement
There apparently has already been a new revision of Nexus 5 hardware out that fixes the rattle problems (and speaker).
http://forum.xda-developers.com/showthread.php?t=2557699
You can see the housing around the buttons is much thinner/tighter now to prevent the lateral jiggling. The speaker grill holes are also larger.
My volume and power buttons are fine, although there's a slight rattle when I shake it due to the internal components (i.e. if I hold both rockers firm to the casing and give it a slight shake, I hear it).
However, out of curiosity I did the same thing with my N4 and it rattled too, which I noticed for the first time just then. Honestly, I don't even notice it. Like many have said, it's the very least of the problems and I wouldn't risk receiving a replacement with something worse like dead pixels.
I have the newer updated version of the Nexus 5, and I have now noticed a rattle.
My dad has the Nexus 4, and he found a rattle, which made my more conscious about mine. So I've found that I now have a rattle too. I love the phone, and I know it's only a small problem, but should I RMA it? It's only about a month old now.
Would Google let me RMA it for this? I also think the vibration motor may have a slight problem as it does make an almost tweet sound when I type, and I have read that, that is a fairly common problem too.
Does anyone else's new model Nexus 5 rattle still?
I have tried holding the power button etc. but it still happens, so it must be internal.
7ewis said:
I have the newer updated version of the Nexus 5, and I have now noticed a rattle.
My dad has the Nexus 4, and he found a rattle, which made my more conscious about mine. So I've found that I now have a rattle too. I love the phone, and I know it's only a small problem, but should I RMA it? It's only about a month old now.
Would Google let me RMA it for this? I also think the vibration motor may have a slight problem as it does make an almost tweet sound when I type, and I have read that, that is a fairly common problem too.
Does anyone else's new model Nexus 5 rattle still?
I have tried holding the power button etc. but it still happens, so it must be internal.
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If your holding the power button and it rattled than its probably the ois of the camera which is normal. Or it could be volume buttons. The vibration is it really loud? Or just a tiny noise. If it's really loud and annoying RMA it but if not then you don't need to and shouldn't bother. Also there's an RMA thread. Check that out.
Sent from my Nexus 5 using xda app-developers app
7ewis said:
I have the newer updated version of the Nexus 5, and I have now noticed a rattle.
My dad has the Nexus 4, and he found a rattle, which made my more conscious about mine. So I've found that I now have a rattle too. I love the phone, and I know it's only a small problem, but should I RMA it? It's only about a month old now.
Would Google let me RMA it for this? I also think the vibration motor may have a slight problem as it does make an almost tweet sound when I type, and I have read that, that is a fairly common problem too.
Does anyone else's new model Nexus 5 rattle still?
I have tried holding the power button etc. but it still happens, so it must be internal.
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OIS camera module is supposed to move but you really have to shake the phone to hear it from what I can tell. Does anyone actually ever do that to their phone?
You can try to RMA it, but remember there's always a chance that you might get a phone with more rattle or a different issue. Although this shouldn't happen it could so if it's not bad I would just keep it. I RMA'd my original one for the rattle issue because it really was loud. Whenever I would slide down the notification bar I would hear it rattle or if I tapped any of the toggles in the top corner. It's really upto you though. From your OP it doesn't seem like it's that bad.
Does anyone else have loose home button on their phone? It makes noises when you lightly tap on it and doesn't sound too good. I've also went to the T-Mobile store today and noticed my home button is more flush than the both display models they had. Anyone else face the same issue?
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xdviper said:
Does anyone else have loose home button on their phone? It makes noises when you lightly tap on it and doesn't sound too good. I've also went to the T-Mobile store today and noticed my home button is more flush than the both display models they had. Anyone else face the same issue?
Sent from my SM-G920T using Tapatalk
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If it feels off go in and have them pull out a brand new one. When there in store. If yours feels off, have it replaced! I do this with any new phone. I tediously inspect it. If I think something feels off I have them show me a new one and compare. That way I can show them right then and there, this is why you're going to give me another phone lol
zathus said:
. That way I can show them right then and there, this is why you're going to give me another phone lol
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Lol
Good one.
zathus said:
If it feels off go in and have them pull out a brand new one. When there in store. If yours feels off, have it replaced! I do this with any new phone. I tediously inspect it. If I think something feels off I have them show me a new one and compare. That way I can show them right then and there, this is why you're going to give me another phone lol
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I have a feeling my front glass is slightly misaligned. Will be checking the store model to make sure, as the corner by the back button seems a bit sunken in. The frame definitely comes up over the glass a little.
I was just in the Samsung Experience Store and noticed that of the four regular S6s they had, three had loose homebuttons. The Edges seemed fine though.
My t mobile version is a bit loose as well. It feels like a minor issue but it is pretty annoying....
I picked up my S6 this morning and have noticed that a light tap on the home button makes a noise. It's annoying and it makes an otherwise solid feeling, quality phone feel cheap. I guess I'll try taking it back to see if I can get another one that doesn't have this issue.
The frame is suppose to slightly overlap the screen by the way
I actually returned my T mobile version for another, and the other has the exact same loose button
Well i noticed it after you guys wrote about it here. I have a S6 32Gig White, a friend has a S6 64gig Black version, i checked his S6 and he doesn't have this issue.
But honestly, it is not like i tap on the button all the time, you can only hear it if you slightly tap on it. If you fully press it, you don't even hear it. It is also not like it makes any sounds when moving the phone, therefore i am not going through all the pain to get this replaced just to receive another one with a loose button
BBs19 said:
Well i noticed it after you guys wrote about it here. I have a S6 32Gig White, a friend has a S6 64gig Black version, i checked his S6 and he doesn't have this issue.
But honestly, it is not like i tap on the button all the time, you can only hear it if you slightly tap on it. If you fully press it, you don't even hear it. It is also not like it makes any sounds when moving the phone, therefore i am not going through all the pain to get this replaced just to receive another one with a loose button
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Yeah, if I didn't have this Edge without the issue it might not bother me so much
I went back to the T-Mo store and their display model had it. One of the guys opened another one up for me and it too was affected. I ended up walking out with the phone I had. Not gonna make them open a bunch of boxes until they find one that doesn't. At this point the ratio makes it seem like the loose button is normal and any that aren't are the odd ones. Ah well.
daewond3r said:
I went back to the T-Mo store and their display model had it. One of the guys opened another one up for me and it too was affected. I ended up walking out with the phone I had. Not gonna make them open a bunch of boxes until they find one that doesn't. At this point the ratio makes it seem like the loose button is normal and any that aren't are the odd ones. Ah well.
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That's unfortunate. Perhaps I'll keep mine for a while and deal with it then swap? Wait on a different production run or something.
Mine is nice and tight, but already scratched up. I mean my fingers are rough but jeez. Some soft material on there.
mine seems pretty solid, sorry to hear you should defintely bring it back
pezeyc said:
mine seems pretty solid, sorry to hear you should defintely bring it back
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Ugh, again though?
I guess...
Well i was wrong about it not bothering me It started annoying me after you guys wrote about it...
I went to a T-Mobile store to check if the devices had the same problem, and yes 2 of them had, 1 did not...
Dunno if it is worth to send it back now and wait up to 6 days to receive a replacement that has probably the same issue -.-
P.s. After pressing the button down very hard a few times, the right side stopped making noises, the mid now also seems to be fine, it can only be heared if touching the very left side of the button...
Same issue here. The left side of the home button rattles a little bit when i press lightly on it. Should i exchange or is it normal?
Dark5tar said:
Same issue here. The left side of the home button rattles a little bit when i press lightly on it. Should i exchange or is it normal?
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Does it bug you?
On my third t mobile version, all three with loose buttons.