Do any Nexus 5s NOT have the loose button issue? - Nexus 5 Q&A, Help & Troubleshooting

Hi all. Just got my Nexus 5 in the mail. It mostly looks great, but the volume and power buttons are loose and rattly, as many have complained about here. I had this problem with an old HTC phone, and it eventually drove me nuts. Not sure I can hang with it in this case either. Question is, is it worth going through the whole replacement process to try to get a better unit, or are they pretty much all like this?

I got mine today, buttons are secure and make no noise whatsoever. Give it a shot
Sent from my Nexus 5 using XDA Premium 4 mobile app

Out of all the problems this would be the least worrying for me. There's a good chance certain cases even would fix this and I would hate to receive a replacement with worse problems.
My power button wiggles but no audible sounds are heard with heavy tapping.

Mine is just fine.

My buttons are solid, no rattle or noises :good:

loose buttons?
all is fine here.

Didn't know there was a loose button issue
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit

Fine here also.
Sent from my Nexus 5 using Tapatalk

My buttons were solid as a rock initially. They loosened up a little bit after about a week. Yesterday you could hear/feel the rattle whenever you were typing or pressing anywhere near the volume rocker or power button. They would also rattle and shake when you jiggled the phone.
I thought about exchanging it, but other than the rattling the phone was perfect. I didn't want to switch and end up with a worse problem, dead pixels, speaker issues, or whatever else people have been mentioning.
I ended up doing the fix that I saw on youtube, may have originated from someone here. Popped the case off and put tiny pieces of paper between the power button/switch and volume rockers/switches to eliminate the gap between the switch and the the floating buttons (they're not physically attached). The only difference was I used sticky notes with the tacky side facing out towards the buttons so the paper will never have a chance to shift out of place.
Buttons are rock solid again, even more firm than before.
*Last resort of course. Tinkering with the inside voids your warranty.

My first N5 had loose power button and loose volume rocker that rattled quite a bit so i replaced it. The buttons on my new one are perfect, no rattling at all

I wonder if anyone has tried picking up a PS4 and shook that to see if anything rattles?
Its not a £600 CNC machined statement to the world, its a 300 quid phone and how anyone can make a mountain of this particular mole hill is way beyond me. The mass of the buttons is so small the noise generated is hardly the equivalent of shoving your head in the speakers at a Prodigy gig.
FWIW my power button rattles if i shake the phone however i very rarely shake the phone in such a fashion that i would hear it and thankfully i am one of the few that owns a Nexus 5 and doesn't seem to live in an anechoic chamber

MrBelter said:
I wonder if anyone has tried picking up a PS4 and shook that to see if anything rattles?
Its not a £600 CNC machined statement to the world, its a 300 quid phone and how anyone can make a mountain of this particular mole hill is way beyond me. The mass of the buttons is so small the noise generated is hardly the equivalent of shoving your head in the speakers at a Prodigy gig.
FWIW my power button rattles if i shake the phone however i very rarely shake the phone in such a fashion that i would hear it and thankfully i am one of the few that owns a Nexus 5 and doesn't seem to live in an anechoic chamber
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Click to collapse
While I understand your analogy, your comparison is kind of ridiculous as the PS4 is not a device that's primarily meant to be used and abused, or handled in situations like a mobile device is. A smartphone is meant to be taken everywhere, tossed in bags/pockets, have fingers beating on it for hours a day... A PS4 on the other hand is primarily meant to be stationary with minimal movement. It's built to a different standard.
I can throw in an extraneous irrelevant comparison like yours. I've got a $90 Canon SD1100 IS from 5 years ago with a camera button that's meant to be pressed over and over again, it is also a floating button, and it doesn't rattle. It clicks as it's supposed to and remains solid otherwise. It was also dirt cheap but still built solidly. I've taken thousands of pictures with that thing and the button is still exactly the same as the day I bought it.
My Nexus 5 buttons were initially solid, but to have them degrade and become wobbly and flimsy after only a few weeks was a little disheartening. Sending text messages, or tapping the screen anywhere near the volume/power caused them to rattle. Yeah it was $400, and several hundred cheaper than other flagships, but it's still a button, designed to be pressed over and over again. To have it become loose and jiggly so quickly (or for some people, ship like that) is unacceptable to me. It was an easy fix for me, but for others I can totally understand them wanting to exchange it for a better built unit. The button rattle was even brought up in the Anandtech Nexus 5 review.
If you don't care about the rattle, or accept it because the cost of the unit is less than other phones, that's fine. But don't tell other people to disregard it because it's cheap. Like my cheap $90 5 year old camera, something can be cheap and still be built to a good standard. The Nexus 5 is a fantastic device, but a flaw is a flaw, and I understand people not ignoring it.

Had my n5 since launch on sprint on November 8th and all my buttons do not rattle.
Sent from my SPH-L900 using xda premium

2 nexus 5s (1 had a defective microphone) and neither had loose buttons.

I guess I was lucky, no rattle at all. Doesn't matter anyway since I use a case.
Sent from my Nexus 7 using Tapatalk 4

My first nexus 5 (which I returned for a different issue) had loose volume and power buttons that wiggled. The second one, only the power button wiggles. Seems like they may still be figuring out exactly how to fit the button's in right.

bblzd said:
Out of all the problems this would be the least worrying for me. There's a good chance certain cases even would fix this and I would hate to receive a replacement with worse problems.
My power button wiggles but no audible sounds are heard with heavy tapping.
Click to expand...
Click to collapse
mine is the same. i use a spigen slim armor case and one other case and both fix any button "looseness"

My volume rocker rattles pretty badly. I hear it when I have haptic feedback on and am texting. It's almost gotten to the point where I think I just might get a replacement but the only problem is I would not have a phone while I am waiting for a replacement

There apparently has already been a new revision of Nexus 5 hardware out that fixes the rattle problems (and speaker).
http://forum.xda-developers.com/showthread.php?t=2557699
You can see the housing around the buttons is much thinner/tighter now to prevent the lateral jiggling. The speaker grill holes are also larger.

My volume and power buttons are fine, although there's a slight rattle when I shake it due to the internal components (i.e. if I hold both rockers firm to the casing and give it a slight shake, I hear it).
However, out of curiosity I did the same thing with my N4 and it rattled too, which I noticed for the first time just then. Honestly, I don't even notice it. Like many have said, it's the very least of the problems and I wouldn't risk receiving a replacement with something worse like dead pixels.

Related

Does your volume button rattle like it's loose?

I know sounds a bit silly, but when I move my $750 TC the volume button on the left side seems to jiggle. It makes a noise like a cracker jack toy. It's annoying to me, but if any and everyone else notice I would not feel so bad about it.
ditto.
also the aluminum d pad scratches easily. hairline scratches..arggg
Mine is solid...
The same problem with my volume button. I was surprised when I discovered where that silly sound comes from. Not acceptable for such an expensive device.
Same problem with mine as well.
Yeah mine also is pretty loose
The same here...
Can only hear it slightly if you shake the device voilently. Can see it becoming a little looser over time.
I have the same experience in my TC too
same here !!!
Though I was the lucky one. Guess not.
I agree that this is totally unacceptable.
Looks like HTC just don't want to make a 100% perfect device. At least one little problem exists here or there (besides the driver issue).
same same on my damn cruise...
Same for me .. really a boring noise..
Mine too, actually noticed it right after I took it out of the box. Problem is I like this phone the most out of all of the ones I've had so far, so I tend to over look it.
HTC seems to love making loose devices. The TyTN II hard key face plate on the front is very loose too. Nice to know that selling my TyTN II to try and get away from shotty workmanship was for nothing as it seems to be following me.
yup it is a shame. my 555€ cruise sounds like a cheap toys.
Also the power button doesn't look that strong.
dara
Here as well....
Loose here as well, not THAT bad, yet loose. Does not make you feel very confident about its quality, does it?
.......
Actually my problem is that the bloody volume button is loose but is very hard to budge up or down so I can never do it when I am using the phone.
The slider seems to be very stiff. I tried to move it backwards and forwards to loosen it up but didn't help at all.
Same for me... a boring noise. It's true, it's not acceptable for an expensive device like the TC !
yess
Same problem???????????????? any solution ?

After 2 weeks with the 8x

There aren't any general posts on using the device, so here are a few points that resonate with me after a couple weeks of using the device.
I'm using the 8x on Bell in Canada, the blue version. Prior to buying the 8x I was using a Galaxy s3. I've used other WP in the past, so the OS is not totally new to me (Focus, Lumia 800). You could go to any of the major tech sites for a comprehensive review, that's not my intention with this post.
Industrial Design/Durability - A day doesn't go by where I don't just stare at the device for a few seconds...it's absolutely lovely. The polycarbonate is fantastic for daily use and regular wear and tear. I regularly have the device in my jacket pocket with keys and not a mark on it. None of the little micro scratches that are present on any other phone, particularly with glossy surfaces. I do worry about getting a big scratch, I anticipate it will be more devastating to this material. I do worry that this thing will crumble if I drop it on a hard surface. It would probably fare just fine, but there is a sense that it is fragile and delicate. I also have a major beef about the design of the buttons...gets a section all its own.
Build Quality - At first I thought the build quality was great. But now after 2 weeks of use it has developed some occasional flex and creakiness. This is particularly evident when squeezing the device on the sides, something I do more often in my struggle to press the power/lock button. I still thing the build is very good, but it feels less solid in the hand when I feel it creak.
Usability of Buttons - I hesitate to say it, but the buttons (except the camera button) are totally useless. I somehow thought I could get used to the power button, but not the case. First, the power button placement is less than ideal. This phone is too tall to have it on the top, I can't reach it without repositioning my hand. A user should be able to easily go from one-handed use to locking the phone. Second, there is no play or feedback in the buttons. They are so squishy and unresponsive its like I'm using a crap KIRF device. The power/lock button is the absolute worst, between the position of the button (in relation to the curvature of the plastic) and the lack of play, the power/lock button is nearly impossible to press. I seriously take 2-3 presses before I get it, when in a hurry even more times. The volume buttons are not nearly as annoying, but still useless. When I'm on a call with my headset and the phone is in the pocket, you can't just put your hand in the pocket and adjust the volume...gotta take it out to make sure you are actually pressing a button. Everytime, I feel the need to look at my phone when adjusting the volume, there is no other feedback that you've pressed the buttons. The camera button is great! The first press (of the 2-stage button) is exactly how every single button should feel like. It seems crazy, but this is the single reason that I cannot use the 8x as a long term phone. It's going for sale.
Screen - This screen is absolutely gorgeous...when viewed head on. Viewing angles are pretty bad.
Windows Phone 8 - I absolutely love the design of WP8. There are some gaps and oddities throughout, but I have faith that it will improve. Oddities include: lack of persistent clock and signal indicators (disappears even in People hub and Explorer), lack of independent volume controls (Alarm is cranked all the time). Once I get a proper Dropbox app, I'll be fairly happy. I'm willing to live with a developing OS and ecosystem because of the joy the interface brings me!
Bottom Line - I'm selling it and buying an unlocked Lumia 920. I cannot use a phone with a useless lock button. I've gone back to Bell and tried other devices and all the 8x are the same. Honestly, how can HTC screw up buttons. Samsung tends to have soft buttons too, but at least the placement is on the side for easy access. The Nokia, Apple and LG have figured out the complex world of buttons.
Anyways. This is a wonderful device with a small fatal flaw.
I sadly have to agree on the lock button placement - its placement is less than ideal. I'm not really fussed about the keys being almost flush with the body, but I can imagine people not liking this. It took me a while to get used to the feel myself, but after some practice I only have some trouble with pressing the lock button sometimes.
Its interesting you say that there is no feedback when pressing the buttons? I can definitly feel a "click" when I press my buttons (like the camera button does) so maybe you got unlucky... And I've no flex nor creakyness. I have had the phone for three weeks now I believe, no case used so far!
The only thing I regret is the lack of a SD slot. I'm not sure about the viewing angles, I don't see any problem, nor have I heard friends complain about it. Then again, this is a personal opinion I guess.
But bottom line is that I should have waited for a Nokia myself. Not going to sell this baby, I love it too much for that, but I will gladly get myself a Nokia after this phone is through (which I hope won't happen anytime soon!).
its funny, at first my impression was this.. but now it feels more natural, you actually don't have to hit it to hard, and after having a samsung for a year its refreshing to have a different layout. its almost like a pressure spot, like a place to squeeze the phone and it turns on (if that makes sense) the only thing that bugs me is all three buttons react differently. the lock is more flush than volume, and the camera being a double action is better.
I don't get what you are saying about viewing angle though. I find it more than sufficient (maybe under high glare light cause of the contour) but I love this phone.
my biggest complaint is the notification light that isn't. who puts an led in a phone but does not let it work for notifications.. this is like having a car without windows.. not needed but when it rains you wish you had em'
The power button issue was solved for me by using a case, it has an indent so I immediately know where the power button is. Side buttons have a raised material that also makes it very easy to find the buttons and press without issue.
Sent from my PM23300 using Board Express
uhhdoug, you make a good point about "squeeze" points rather than typical button pushing. I find I do this, basically wrap my finger around the top right and squeeze...usually powering it on.
This device is absolutely lovely otherwise, I could never put it in a case. But usability sucks.
After 1 week... My volume up button is stuck. Not physically, the button still clicks. However, the phone keeps detecting a volume up command. Sending for repair today. Lets see how efficient HTC is.
Same here - power button is a pain in the ass!!! I manage to activate it 1 out of 10 times when using only one hand
I realised that it's easier to use the camera button to bring the screen on and that's what I'm doing since last week.
I've been using mine (a blue one on Telenor, Hungary) for only 3 days so far, but here's my exeperience anyway: the power button doesn't bother me that much, it reminds me of my iPhone 3G I had a few years ago - I do have big hands though. Coming from an Omnia 7 I really like that I don't mistake the volume rocker for the power button (this was a major pain in the butt where I accidentally turned on the screen in my pocket when trying to change the volume).
Compared to the amoled in the Samsung the blacks and the viewing angles kinda suck, but the resolution makes up for them imo.
I see no discolouring/dirt on the corners, but I did get a few random reboots already (still more reliable than my Galaxy Tab with Cyanogen Mod 10 though).
For those interested in the audio quality the 8X sounds awesome with a pair of mid-range cans (Sennheiser HD518), I'd say on par if not better than a last-gen iPod classic. Turning the Beats Eq on the volume goes up to insane levels (20/30 on a subway is perfectly audible with open-back headphones and 30/30 actually hurts my ears after a minute or so). So, while this is by no means in audiophile territory, it is, in my opinion, more than enough for listening on the go.
Also, the device is absolutely gorgeus to look at and feels great in the hand. Oh, and WP8 is beyond awesome
After 1 week i can say is that the phone is great if you ask me.
Power button .....yes bad place.
16G storage .......meh it will manage.
The majority of the good from this phone makes up for those 2 issues.
So no deal breaker here.
Battery ?
Charge ,charge and charge .
After 1 week on the charger and it will preform great.
And i listing more then 4 hours of music, check the web, Facebook and twitter and so on.
At the end of my work day 50% left.
Nothing wrong with that because my one x drained faster ( Stock).
Greetz.
i agree about the power button its struggle, HTC did it even worse on their verizon DNA, not only that the DNA is even taller they placed the power button in the top middle
we have an awesome kernel fix for the One X which is sweep2wake (you sweep the three touch button) an amazing solution we proposed to HTC lets hope they adopt in their upcoming phones
also comparing to my One X, i love the screen but im gutted the view angles are not match, the One X has an amazing screen where the "floating" can be viewed from the most extreme angles without loosing one percent on the blacks, i'm disappointed but its definitely a downgrade form the One X
I worry that eventually all blue 8x will discolor in the corners and that's what's deterring me from this phone
Diztronic TPU case was a godsend for finding the power button.
Volume and camera buttons are covered but line up ok and cant really tell. Tight fit, thin ,very little added bulk and only makes the phone loose about 1/2 a sexy point. Makes you feel a little better about manhandling this purdy phone too.
I loved mine in some ways but had to return it after a week or so.
It did not pay well with Bluetooth at all..I had problems with my 2011 Corolla and a 2012 Buick Verano. Voice quality was horrible on the Corolla, and music played in slow motion on the Verano.
I also had consistent issues with Netflix and sound problems.
So many apps were missing from the app store...resco radio and most streaming radio apps, and Oregon Trail.
Worst of all is what they did to bing maps. It would was a good and comprehensive feature before that I often used...but it had been neutered and rendered basically useless. I had to pay for Verizon navigation.
I didn't even try syncing my extensive zune collection. So I regretfully went to Android again after having several windows phones . Which is sad because I absolutely love windows phone.
The screen was great, it felt super premium in hand, so many features are beautiful and useful, and best of all no lag! I miss it alot. I loved the previous integration with my zune collection. Did I say the screen was gorgeous lol.
And the Nokia 920 was far too bulky and heavy .
Sent from my DROID RAZR HD using xda app-developers app
Well, I officially sold my 8x.
Pains me a little, the overall industrial design was fantastic. WP8 is so refreshing to use and look at.
But, the power button was terrible. Used a couple of devices, all the same. The screen was nice compared to old windows phones, but not compared to other high end phones. I'm on the Nexus 4 now and the screen is superior.
The OS is severely handicapped. I want it to be awesome, but it just is not there yet. I could not be as productive with it. It feels like a step up from a blackberry, but you can't quite do what you need, especially from a productivity standpoint. The OS is fluid, but terribly inefficient. Constant swirling of animations, I just want to get to the app. Multi-tasking is worse than any other smartphone OS and will be worse than BB10 when it ships. Notifications are non-existent. Sure, notifications are coming, but they aren't here now. This doesn't even mention the "app-gap". All these flaws feel larger than life when I wake up to the WP8 alarm in the morning...blaring at full volume because you cannot adjust it.
It is too bad, the 8x is gorgeous. I look forward to trying WP again in the future...
zed011 said:
I worry that eventually all blue 8x will discolor in the corners and that's what's deterring me from this phone
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Click to collapse
The same thing happened to mine. I was forced to get a case for it. Pretty horrible engineering design on HTC's part.
AllTheWay said:
The same thing happened to mine. I was forced to get a case for it. Pretty horrible engineering design on HTC's part.
Click to expand...
Click to collapse
Its quite bad that you guys are having so many problems with the 8x. I had initial problems with figuring out the buttons but now its more of a muscle memory kind of thing, after you get used to the fact that the finger has to glide by the front of the phone rather than the back of the phone.
5 days having 8x - great device - but complete change in your files philosphy ...
5 days having 8x - great device - but complete change in your files philosophy ...
Migrated from 4 years HD2 using was somehow shocking but acceptable.
"Hand feelig" is very good
Power button may be better but is usable.
I am missing very simple app. to lock the screen (make it black) without touching power button - anybody knows ?
I am very disappointed by the fact that using phone keyboard there is no automatic search through contacts using 3-letters associated with numbers - this was one of the greatest HD2 features- anybody knows how to to it ? Of course I may try to install many diallers but having too many apps on the phone is cumbersome ... :crying: ... I would be gratefull for any suggestions.
Disctionary is great - first time in any phone/pda I used
I have just received my phone from HTC (got it from HTC Elevate) yesterday, so this is my preliminary thoughts.
I think the hardware is great, my unit doesn't have light leaks whatsoever but agree with OP that buttons are too flushed (except for the camera) and my power button is a little loose, so it rattles when I shake the phone. Viewing angle is, I agree, bad. But not a deal breaker for me, as it shifts only in extreme angles. But otherwise, the hardware is great.
as for the OS, I love the look, but I really hate not to be able to have apps that I have in my Desire S. I share photos with my relatives through instagram, and although there is a client app for it, it can't upload. Then comes the music EQ. So used to PowerAMP makes me longing for a great music app like that for my 8X. Don't get me wrong, the audio is good, if not great, but I just find it a little too "boring" and "lifeless" and would like to be able to adjust EQ myself. And then comes the Dropbox problem. As for the OS itself, I really hate not being able to glance at the battery percentage or any other status. I need status bar, I need notification center.
Nevertheless, I think I can live with the OS'es shortcomings, I just hope that with time, it will mature and grow and better itself.
As for the hardware, my only problem is the buttons, but still they are usable and is not really a big deal for me.
How is the camera. I am long time android guy and have an 8x coming to try out. I wanted to try one but the camera is really important to my. My soff rezound with a nice Rom take fantastic pics in most all conditions so that's my baseline.
But I'm going to def give this phone some testing.
I've hit a week with mine, and heres what I can add.
Industrial Design/Durability - "A day doesn't go by where I don't just stare at the device for a few seconds..." - yea, Ive named mine 'sexy beast' because it really is just a beautiful phone. I keep it in my pocket as well, and so far so good. Its also easy to clean off, which surprised me, I didn't expect the back material to wipe down so easily. So for a design and durabilty I give it an A
Build Quality - I haven't had any creaking, or any really noticable flaws, however, there is just one design flaw in mine, but you have to look. Bottom left corner is aprx 1mm higher than upper right corner, but its only noticable if you really look. Otherwise, its running at an A as well for Build Quality.
Usability of Buttons - "I hesitate to say it, but the buttons (except the camera button) are totally useless." I wouldn't say I have large hands, at least I don't think I do. I have noticed that when I hold the phone in my left hand (my usuall position), the volume buttons fall perfectly between my first finger which rests just below the buttons and my next two fingers, which are able to grasp the sides of the phone without touching the rockers. The camera button then falls between the pinky which also rests just below the button and my two middle fingers. And its an easy slide for me to swing my finger to the power button. When the phone is in a pocket and I am listening to music, I find the volume buttons raised just enough where I can find them inside the pocket, and turn up or down. I haven't had any issues with the buttons, and actually find them better in terms of functionality than the buttons on my old TB. Again, an A
Screen - "This screen is absolutely gorgeous...when viewed head on. Viewing angles are pretty bad." Well, I agree that its truly stunning. Cant believe how crystal clear everything is. And as for angles, the only issue I have is that the screen is so damn good, it reflects too much when viewed at angles! I don't have issues per se seeing the screen, but I have to deal with the reflected element! So give it a B
Windows Phone 8 - I agree that Windows hit this really good! As for a home run, maybe an 'in the park' home run. The persistant clock? I don't seem to have that issue, since my clock is always there, and always correct. I also agree in regards to independent volume. And I would love to put my own sound bites for messaging and other notifications, not be stuck with stock. Playlists too, a real beeaach to set one up! Score a B for the OS, but still love it! Knowing it can get better is a plus.
Bottom Line - Im keeping this bad boy for a long time! If the wife can even say she likes it (first phone of mine she ever said that about) then its a keeper! Overall, I think its a great phone. Battery life is fantastic, its snappy and responsive, its integration with social networks and the ability to customize those is fantastic. Integration with xbox could be more, but I don't think my 'more' is possible! Phone gets a A-, just because I know its gonna get better!

Are your hardware buttons also loosly seated?

A bit disappointed with the buttons on this device, a feeling I got when I first opened the N4. They sit a bit loose with some play in them, and it feels even worse than it did initially on the N4. Now, I'm wondering if this is could be a first-batch sort of thing that could eventually be worked out in further production rounds. How do your power and volume buttons feel?
Same as yours I think. Especially the power/wake button.. To be honest I don't give much about that. Got warranty and if something breaks I'll just visit the store I bought it at.
Sent from my Nexus 5 using Tapatalk

[Q] Any ideas what to do against the loose and therefore loud hardware buttons?

Hey,
I guess I'm not the only who is annyoed by the wobbly hardware buttons. They are a bit loose and make an annoying sound when the Nexus is in motion (e.g. touching the colume controls with the index fingers when being on the phone; holding the device in one hand and using the upper part of the touchscreens).
Are there any ideas for small hardware hacks that could fix this problem?
Do you think LG/Google will be able to fix it when I send it in for repair?
Am I being pedantic?
You can actually hear the buttons? From arm's length, or even held in a typical "foot from your face" fashion?
Seriously?
br0adband said:
You can actually hear the buttons? From arm's length, or even held in a typical "foot from your face" fashion?
Seriously?
Click to expand...
Click to collapse
Yeah, seriously. If I hold the phone at arm's length in one hand and tap the upper part of the screen (be it in a game or by simply drawing down the status bar) I hear the hardware buttons touching the chassis (kind of a ratling sound) because they simply are way too lose.
Mine barely make a click when I press them. I don't think you're being pedantic.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I find this whole conversation rather..pedantic
Mine is coming tomorrow, I'll help confirm.
My nexus experience is Google will replace with a brand new unit.
mattforchi said:
Yeah, seriously. If I hold the phone at arm's length in one hand and tap the upper part of the screen (be it in a game or by simply drawing down the status bar) I hear the hardware buttons touching the chassis (kind of a ratling sound) because they simply are way too lose.
Click to expand...
Click to collapse
My buttons don't do that, they are perfectly tight. Depends how much it bothers you - I know that I'd send it back, personally. Although it's cheaper than other top end phones, that doesn't excuse poor build quality, and I'd want a perfect one.
Wow I wish that would have been the case with my device. Yeah, I gave it back today at my local retailer and will wait for the next batch. My Nexus 5 also had a dead pixel which made my decision whether to give it back pretty easy.
The loose buttons seems to be a kinda big problem with the devices in Austria and Germany, it was particularly bad with my device though.
Sent from my Galaxy Nexus using Tapatalk
Yep, I'm in the process of deciding how much it annoys me. And if I changed phones, what's to say the new one won't eventually rattle?
Maybe it adds character.
Sent from my Nexus 5 using Tapatalk

Pixel 4a creaky case issues

Hi,
I have recived a brand new pixel une weeks ago. After a week the case start to creaky/squeaky if pressed.
There is a lot of post on reddit...you can search it. I made a video to show the issue.
Google is sending me a new phone....I hope it have no issues.
My First Pixel 4a:
Second pixel after RMA:
some references:
https://www.reddit.com/r/GooglePixel/comments/ijqkl5/squeaky_back_on_4a/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/
https://www.reddit.com/r/Pixel4a/comments/ixgw2b/how_widespread_is_the_creaking/
https://www.reddit.com/r/GooglePixel/comments/ja73ic/pixel_4a_creaky_body_design_flaw/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/g505v5z/?context=3
https://www.reddit.com/r/Pixel4a/comments/jdjkot/pixel_4a_back_cover_squeaking_when_pressed_just/
https://www.reddit.com/r/pixel_phon...el_4a_creaking_flexing_on_the_back_under_the/
https://www.reddit.com/r/Pixel4a/comments/ixan3u/how_is_the_build_quality/
ikxdf said:
Hi,
I have recived a brand new pixel une weeks ago. After a week the case start to creaky/squeaky if pressed.
There is a lot of post on reddit...you can search it. I made a video to show the issue.
Google is sending me a new phone....I hope it have no issues.
There is the video:
https://www.youtube.com/watch?v=l87DgIugLT4
some references:
https://www.reddit.com/r/GooglePixel/comments/ijqkl5/squeaky_back_on_4a/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/
https://www.reddit.com/r/Pixel4a/comments/ixgw2b/how_widespread_is_the_creaking/
https://www.reddit.com/r/GooglePixel/comments/ja73ic/pixel_4a_creaky_body_design_flaw/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/g505v5z/?context=3
https://www.reddit.com/r/Pixel4a/comments/jdjkot/pixel_4a_back_cover_squeaking_when_pressed_just/
https://www.reddit.com/r/pixel_phon...el_4a_creaking_flexing_on_the_back_under_the/
https://www.reddit.com/r/Pixel4a/comments/ixan3u/how_is_the_build_quality/
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People on reddit seem convinced that because their phone doesn't work then no phones work, and google sucks and why don't google listen to me, and i'm getting an iphone.
I put a case (spigen tough armor) on my phone and I can't hear a squeak. Maybe if I took the case off and tried to squash my phone I'd hear a squeak, but why would I want to do that? I wouldn't have thought there'd be much give; it's unlikely to be a case of "first it squeaks and then it breaks" because you can't push it that far. Perhaps if you pushed it really hard.... But it reminds me of the old joke "Doctor, it hurts when I do this"..."Well, stop doing it then".
_a! said:
People on reddit seem convinced that because their phone doesn't work then no phones work, and google sucks and why don't google listen to me, and i'm getting an iphone.
I put a case (spigen tough armor) on my phone and I can't hear a squeak. Maybe if I took the case off and tried to squash my phone I'd hear a squeak, but why would I want to do that? I wouldn't have thought there'd be much give; it's unlikely to be a case of "first it squeaks and then it breaks" because you can't push it that far. Perhaps if you pushed it really hard.... But it reminds me of the old joke "Doctor, it hurts when I do this"..."Well, stop doing it then".
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sorry....the intersting part is not the quality of comments but the quantity of issues. My phone creaks near the sim slot. Now my phone is in my pocket and my poket is squeaking while i am walking....
Fortunately, after a discussion, seems google freeze my 15 day s period for "satisfied or refunded" policy: if my second pixel is creaky i can return it because is
definitely a production problem. I love my pixel 4a....but creaky is not acceptable for me.
ikxdf said:
Now my phone is in my pocket and my poket is squeaking while i am walking....
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Right, yes that doesn't sound good!
Despite the negative commentary your device clearly has a build problem and should be managed under warranty. While I always use a case (spigen) that should not be an expectation unless specified by manufacturer and included with device.
FWIW - I do not have that issue (phone still feels solid sans case) but also use & carry it in a manner that rarely flexes the body/frame.
DB126 said:
Despite the negative commentary your device clearly has a build problem and should be managed under warranty. While I always use a case (spigen) that should not be an expectation unless specified by manufacturer and included with device.
FWIW - I do not have that issue (phone still feels solid sans case) but also use & carry it in a manner that rarely flexes the body/frame.
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it start creaking after ~1 week. I use it normally and don't use skinny jeans. Seems like...it have no glue on border or missing pin on plastic case....
Today it start creaky sound near power button....
Mine creaks sometimes but its a budget device made out of plastic. Can't be expecting flagship level build quality.
mrsatan said:
Mine creaks sometimes but its a budget device made out of plastic. Can't be expecting flagship level build quality.
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Respectfully disagree. Used lower end Moto phones for years, some half the price of the 4a. Never had a build quality issue (might have got lucky too). Plastic can be fine if overall structure is properly engineered. So far no issues with my 4a but it also rides in a protective case.
this is my second pixel after RMA:
Well, mine is also making hardcore creaking sound when being pushed between the buttons. Feels like I can shove it 1mm inside. But nowhere else do I get noises. Don't like that...
Mine is creaking real bad near the power button....returned and got a new one from amazon...so far so good, fingers crossed considering this issue seems to popup after a week or two of use
soundgarden104 said:
Mine is creaking real bad near the power button....returned and got a new one from amazon...so far so good, fingers crossed considering this issue seems to popup after a week or two of use
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firste device...1week and second device only 3 days without creaky
Hi,
my Pixel started creaking near SIM card tray after cca 1 week. It is not that annoying currently but if it gets worse, I will consider RMA.
Anyway, I may as well live with it for the next year, 1,5y and only then do RMA Free new phone every 2 yrs - not bad
creak near the camera seems common, people claiming no creak might be using cases, because it doesn't creak in a case.
and the creak is not an issue more of an annoyance, which is fine with me.
One day after voting my device started creaking. Suddenly the device feels really cheap
anyone know how to fix this creeky issue? i
Yes buy a Motorola, which funnily enough Google bought then sold just to strip the patents. BUT unfortunately they didn't steal the build patents!... Sigh... More money than sense.
the creaking stopped thankfully, hope it stays that way, also got a case
My pixel 4a was making noise when pressing in the back under the camera and between the power and volume buttons, as well as over the power button. I ordered a replacement from Google but after few days, the same noise at the same location came back on the new device.
Despite I love this phone, I wouldn't have bought this device if I knew about this issue. I believe this is due to a bad internal design plus the heat of the CPU (actually the heat comes from the same area as the noise, so this could be what is destroying the glue of the case).
Arctic5824 said:
the creaking stopped thankfully, hope it stays that way, also got a case
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Did you do something? Or it simply stopped?

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