Are your hardware buttons also loosly seated? - Nexus 5 Q&A, Help & Troubleshooting

A bit disappointed with the buttons on this device, a feeling I got when I first opened the N4. They sit a bit loose with some play in them, and it feels even worse than it did initially on the N4. Now, I'm wondering if this is could be a first-batch sort of thing that could eventually be worked out in further production rounds. How do your power and volume buttons feel?

Same as yours I think. Especially the power/wake button.. To be honest I don't give much about that. Got warranty and if something breaks I'll just visit the store I bought it at.
Sent from my Nexus 5 using Tapatalk

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Xoom rattling noise

Hi folks,
I've had my Xoom for around a three weeks now, I've rooted it and so far so good, loving it!
However yesterday it developed a rattling sound at the bottom of the device, I've not dropped the device and I haven't done anything that would cause it to have internal damage.
I'm thinking I should return it in case this issue progresses further in the future and I have more issues with it.
If anyone has experienced this issues please could you advise me on what you did?
Hi there, it could be anything from something in your cpu, camera or power button...
Does it still rattle when you gently tap your tablet?
Have you overclocked it? Maybe too much?
If you still have warranty just ask for replacement...
That is right. Get it replaced thru warranty but first you need to unroot it and lock your bootloader.
Sent from my MZ601 using Tapatalk 2
I got it replaced, the only thing I did with it was root and put the TeamEOS Wingray ROM on it. So I doubt that could have been the cause. This tablet has a similar issue too, it's no really loud. It does take a fair bit of shaking to produce the sound, but I will be using it in my car every so often so I'm not sure if it would interfere.
I'm dead please the the XOOM in general, it's spot on. I think I'll get it in the car through the week and see if it is a problem, if not I'll leave it be.
That rattle is the power button. Its not really the most solid button ever, but compared to the rest of the tablet its the only not-so-well made piece.
Sent from my SGH-I717R using xda premium
Eun-Hjzjined said:
That rattle is the power button. Its not really the most solid button ever, but compared to the rest of the tablet its the only not-so-well made piece.
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Click to collapse
That would be the noise!
I'll get something to cushion it whilst using it in the car, it seems applying the smallest amount of pressure stops it!
I'm still glad I got it swapped, the previous one did originally looked like it had been opened and returned, this one did look new.
Thanks for all the help!

loose power button

Hello Peeps,
Have any of you noticed that your power button is loose or wiggly?
I just noticed it on mine, my phone is only two weeks old and I just noticed this issue.
I am pretty bummed about it cause I just achieved root on it.
I suppose if I were to try to take it back, they would not exchange it because of it being rooted.
Any thoughts on this?
The power button is working just fine, I just do not like that it is so loose.
I did a google search and I see that some other people have reported the same issue.
Thank you,
Its normal, hell mine fell off one day.
I use a case so its no longer an issue.
Sent from my SCH-I535 using Tapatalk 2
Beeg Boy said:
Hello Peeps,
Have any of you noticed that your power button is loose or wiggly?
I just noticed it on mine, my phone is only two weeks old and I just noticed this issue.
I am pretty bummed about it cause I just achieved root on it.
I suppose if I were to try to take it back, they would not exchange it because of it being rooted.
Any thoughts on this?
The power button is working just fine, I just do not like that it is so loose.
I did a google search and I see that some other people have reported the same issue.
Thank you,
Click to expand...
Click to collapse
Ya I think it is a pretty common problem but as long as it does not fall out then you are fine it's just one of those "build quality" issues that Samsung seems to have on all of their phones... Gotta LOVE plastic...
Yeah its just a poorly designed button to begin with. More of it "hangs out" of the case in the back than in the front, which makes it easy to apply too much pressure to certain areas. I definitely see how snapping it off could be a very easy thing to do, so my best suggestion would be to get a case or something. If you're that worried about losing it, you could always ODIN your phone back to stock and take it back to Verizon.
Sent from my SCH-I535 using Tapatalk 2
I took mine in to the verizon store, and the reps said that it was normal. I think it's just designed that way.
Definitely normal. My brand new one had a loose power button, and the replacement I got for a different problem, also brand new, has a loose power button.
I love my GS3 but wish it was made a little better, with higher quality materials. Like aluminum, and glass.
Sent from my SCH-I535 using xda app-developers app
Mine is loose as well. As long as it.works your fine
Even the s3 I had with sprint was loose.
Sent from my LS670 using xda app-developers app
Hello Peeps,
Thank you for weighing in on my post.
From what I have found, it is pretty common.
I have a case on my phone and I found an app for a lock screen widget, so I am trying to take it easy on my power button.
I agree, worse case scenario I can always revert back to stock and take it back.
Thank you,
My power and volume button are a bit loose too.
My t-mobile galaxy s3 is firm and tight. *that's what she said*
My power button does not wiggle, my volume rocker is loose
Sent From My VZW GS3
There's a little wiggle to my power button and I still use it constantly during the day, usually for turning off the display before waiting on a timeout.
It's been solid in its slight looseness.
- ooofest
Yeah buddy mines is gone , nothing a little improvising couldn't handle though.:thumbup:
Sent from my SCH-I535 using Tapatalk 2
Power and volume buttons as tight as a drum here.
Hopefully didn't jinx anything
I did return my 1st S3 due to a possible antenna issue.
That S3 had a power button that was flush with the frame of the phone, and you had to 'search' around for it to feel where it was.
This S3s power button protrudes slightly, as it should.
Mines loose. Lol. That just sounds hilarious
Sent from my SCH-I535 using xda premium
mines been loose since i bought it, no big deal.
fix-this! said:
mines been loose since i bought it, no big deal.
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Click to collapse
+1. Mine is loose too.
Sent from my SCH-I535 using xda premium
For what its worth, mines been incredibly loose since day 1. Pops off when taking my case on and off to do battery pulls sometimes. I found a site where you can order replacements for a little under 2 bucks, so I'm not worried about it (I forget what it is exactly, but its just a quick Google search away if you wanna check it out)
Sent from my SCH-I535 using xda app-developers app
real0325 said:
Yeah buddy mines is gone , nothing a little improvising couldn't handle though.:thumbup:
Click to expand...
Click to collapse
Hell, my 2nd refurbished one came with the power button detached, volume rocker soon followed.
Needless to say, after talking to my business Verizon rep for a while, I've got my 4th one hiding behind an Otterbox commuter case...

[Q] Any ideas what to do against the loose and therefore loud hardware buttons?

Hey,
I guess I'm not the only who is annyoed by the wobbly hardware buttons. They are a bit loose and make an annoying sound when the Nexus is in motion (e.g. touching the colume controls with the index fingers when being on the phone; holding the device in one hand and using the upper part of the touchscreens).
Are there any ideas for small hardware hacks that could fix this problem?
Do you think LG/Google will be able to fix it when I send it in for repair?
Am I being pedantic?
You can actually hear the buttons? From arm's length, or even held in a typical "foot from your face" fashion?
Seriously?
br0adband said:
You can actually hear the buttons? From arm's length, or even held in a typical "foot from your face" fashion?
Seriously?
Click to expand...
Click to collapse
Yeah, seriously. If I hold the phone at arm's length in one hand and tap the upper part of the screen (be it in a game or by simply drawing down the status bar) I hear the hardware buttons touching the chassis (kind of a ratling sound) because they simply are way too lose.
Mine barely make a click when I press them. I don't think you're being pedantic.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I find this whole conversation rather..pedantic
Mine is coming tomorrow, I'll help confirm.
My nexus experience is Google will replace with a brand new unit.
mattforchi said:
Yeah, seriously. If I hold the phone at arm's length in one hand and tap the upper part of the screen (be it in a game or by simply drawing down the status bar) I hear the hardware buttons touching the chassis (kind of a ratling sound) because they simply are way too lose.
Click to expand...
Click to collapse
My buttons don't do that, they are perfectly tight. Depends how much it bothers you - I know that I'd send it back, personally. Although it's cheaper than other top end phones, that doesn't excuse poor build quality, and I'd want a perfect one.
Wow I wish that would have been the case with my device. Yeah, I gave it back today at my local retailer and will wait for the next batch. My Nexus 5 also had a dead pixel which made my decision whether to give it back pretty easy.
The loose buttons seems to be a kinda big problem with the devices in Austria and Germany, it was particularly bad with my device though.
Sent from my Galaxy Nexus using Tapatalk
Yep, I'm in the process of deciding how much it annoys me. And if I changed phones, what's to say the new one won't eventually rattle?
Maybe it adds character.
Sent from my Nexus 5 using Tapatalk

Do any Nexus 5s NOT have the loose button issue?

Hi all. Just got my Nexus 5 in the mail. It mostly looks great, but the volume and power buttons are loose and rattly, as many have complained about here. I had this problem with an old HTC phone, and it eventually drove me nuts. Not sure I can hang with it in this case either. Question is, is it worth going through the whole replacement process to try to get a better unit, or are they pretty much all like this?
I got mine today, buttons are secure and make no noise whatsoever. Give it a shot
Sent from my Nexus 5 using XDA Premium 4 mobile app
Out of all the problems this would be the least worrying for me. There's a good chance certain cases even would fix this and I would hate to receive a replacement with worse problems.
My power button wiggles but no audible sounds are heard with heavy tapping.
Mine is just fine.
My buttons are solid, no rattle or noises :good:
loose buttons?
all is fine here.
Didn't know there was a loose button issue
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
Fine here also.
Sent from my Nexus 5 using Tapatalk
My buttons were solid as a rock initially. They loosened up a little bit after about a week. Yesterday you could hear/feel the rattle whenever you were typing or pressing anywhere near the volume rocker or power button. They would also rattle and shake when you jiggled the phone.
I thought about exchanging it, but other than the rattling the phone was perfect. I didn't want to switch and end up with a worse problem, dead pixels, speaker issues, or whatever else people have been mentioning.
I ended up doing the fix that I saw on youtube, may have originated from someone here. Popped the case off and put tiny pieces of paper between the power button/switch and volume rockers/switches to eliminate the gap between the switch and the the floating buttons (they're not physically attached). The only difference was I used sticky notes with the tacky side facing out towards the buttons so the paper will never have a chance to shift out of place.
Buttons are rock solid again, even more firm than before.
*Last resort of course. Tinkering with the inside voids your warranty.
My first N5 had loose power button and loose volume rocker that rattled quite a bit so i replaced it. The buttons on my new one are perfect, no rattling at all
I wonder if anyone has tried picking up a PS4 and shook that to see if anything rattles?
Its not a £600 CNC machined statement to the world, its a 300 quid phone and how anyone can make a mountain of this particular mole hill is way beyond me. The mass of the buttons is so small the noise generated is hardly the equivalent of shoving your head in the speakers at a Prodigy gig.
FWIW my power button rattles if i shake the phone however i very rarely shake the phone in such a fashion that i would hear it and thankfully i am one of the few that owns a Nexus 5 and doesn't seem to live in an anechoic chamber
MrBelter said:
I wonder if anyone has tried picking up a PS4 and shook that to see if anything rattles?
Its not a £600 CNC machined statement to the world, its a 300 quid phone and how anyone can make a mountain of this particular mole hill is way beyond me. The mass of the buttons is so small the noise generated is hardly the equivalent of shoving your head in the speakers at a Prodigy gig.
FWIW my power button rattles if i shake the phone however i very rarely shake the phone in such a fashion that i would hear it and thankfully i am one of the few that owns a Nexus 5 and doesn't seem to live in an anechoic chamber
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While I understand your analogy, your comparison is kind of ridiculous as the PS4 is not a device that's primarily meant to be used and abused, or handled in situations like a mobile device is. A smartphone is meant to be taken everywhere, tossed in bags/pockets, have fingers beating on it for hours a day... A PS4 on the other hand is primarily meant to be stationary with minimal movement. It's built to a different standard.
I can throw in an extraneous irrelevant comparison like yours. I've got a $90 Canon SD1100 IS from 5 years ago with a camera button that's meant to be pressed over and over again, it is also a floating button, and it doesn't rattle. It clicks as it's supposed to and remains solid otherwise. It was also dirt cheap but still built solidly. I've taken thousands of pictures with that thing and the button is still exactly the same as the day I bought it.
My Nexus 5 buttons were initially solid, but to have them degrade and become wobbly and flimsy after only a few weeks was a little disheartening. Sending text messages, or tapping the screen anywhere near the volume/power caused them to rattle. Yeah it was $400, and several hundred cheaper than other flagships, but it's still a button, designed to be pressed over and over again. To have it become loose and jiggly so quickly (or for some people, ship like that) is unacceptable to me. It was an easy fix for me, but for others I can totally understand them wanting to exchange it for a better built unit. The button rattle was even brought up in the Anandtech Nexus 5 review.
If you don't care about the rattle, or accept it because the cost of the unit is less than other phones, that's fine. But don't tell other people to disregard it because it's cheap. Like my cheap $90 5 year old camera, something can be cheap and still be built to a good standard. The Nexus 5 is a fantastic device, but a flaw is a flaw, and I understand people not ignoring it.
Had my n5 since launch on sprint on November 8th and all my buttons do not rattle.
Sent from my SPH-L900 using xda premium
2 nexus 5s (1 had a defective microphone) and neither had loose buttons.
I guess I was lucky, no rattle at all. Doesn't matter anyway since I use a case.
Sent from my Nexus 7 using Tapatalk 4
My first nexus 5 (which I returned for a different issue) had loose volume and power buttons that wiggled. The second one, only the power button wiggles. Seems like they may still be figuring out exactly how to fit the button's in right.
bblzd said:
Out of all the problems this would be the least worrying for me. There's a good chance certain cases even would fix this and I would hate to receive a replacement with worse problems.
My power button wiggles but no audible sounds are heard with heavy tapping.
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mine is the same. i use a spigen slim armor case and one other case and both fix any button "looseness"
My volume rocker rattles pretty badly. I hear it when I have haptic feedback on and am texting. It's almost gotten to the point where I think I just might get a replacement but the only problem is I would not have a phone while I am waiting for a replacement
There apparently has already been a new revision of Nexus 5 hardware out that fixes the rattle problems (and speaker).
http://forum.xda-developers.com/showthread.php?t=2557699
You can see the housing around the buttons is much thinner/tighter now to prevent the lateral jiggling. The speaker grill holes are also larger.
My volume and power buttons are fine, although there's a slight rattle when I shake it due to the internal components (i.e. if I hold both rockers firm to the casing and give it a slight shake, I hear it).
However, out of curiosity I did the same thing with my N4 and it rattled too, which I noticed for the first time just then. Honestly, I don't even notice it. Like many have said, it's the very least of the problems and I wouldn't risk receiving a replacement with something worse like dead pixels.

Home button loose

Does anyone else have loose home button on their phone? It makes noises when you lightly tap on it and doesn't sound too good. I've also went to the T-Mobile store today and noticed my home button is more flush than the both display models they had. Anyone else face the same issue?
Sent from my SM-G920T using Tapatalk
xdviper said:
Does anyone else have loose home button on their phone? It makes noises when you lightly tap on it and doesn't sound too good. I've also went to the T-Mobile store today and noticed my home button is more flush than the both display models they had. Anyone else face the same issue?
Sent from my SM-G920T using Tapatalk
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If it feels off go in and have them pull out a brand new one. When there in store. If yours feels off, have it replaced! I do this with any new phone. I tediously inspect it. If I think something feels off I have them show me a new one and compare. That way I can show them right then and there, this is why you're going to give me another phone lol
zathus said:
. That way I can show them right then and there, this is why you're going to give me another phone lol
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Lol
Good one.
zathus said:
If it feels off go in and have them pull out a brand new one. When there in store. If yours feels off, have it replaced! I do this with any new phone. I tediously inspect it. If I think something feels off I have them show me a new one and compare. That way I can show them right then and there, this is why you're going to give me another phone lol
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I have a feeling my front glass is slightly misaligned. Will be checking the store model to make sure, as the corner by the back button seems a bit sunken in. The frame definitely comes up over the glass a little.
I was just in the Samsung Experience Store and noticed that of the four regular S6s they had, three had loose homebuttons. The Edges seemed fine though.
My t mobile version is a bit loose as well. It feels like a minor issue but it is pretty annoying....
I picked up my S6 this morning and have noticed that a light tap on the home button makes a noise. It's annoying and it makes an otherwise solid feeling, quality phone feel cheap. I guess I'll try taking it back to see if I can get another one that doesn't have this issue.
The frame is suppose to slightly overlap the screen by the way
I actually returned my T mobile version for another, and the other has the exact same loose button
Well i noticed it after you guys wrote about it here. I have a S6 32Gig White, a friend has a S6 64gig Black version, i checked his S6 and he doesn't have this issue.
But honestly, it is not like i tap on the button all the time, you can only hear it if you slightly tap on it. If you fully press it, you don't even hear it. It is also not like it makes any sounds when moving the phone, therefore i am not going through all the pain to get this replaced just to receive another one with a loose button
BBs19 said:
Well i noticed it after you guys wrote about it here. I have a S6 32Gig White, a friend has a S6 64gig Black version, i checked his S6 and he doesn't have this issue.
But honestly, it is not like i tap on the button all the time, you can only hear it if you slightly tap on it. If you fully press it, you don't even hear it. It is also not like it makes any sounds when moving the phone, therefore i am not going through all the pain to get this replaced just to receive another one with a loose button
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Click to collapse
Yeah, if I didn't have this Edge without the issue it might not bother me so much
I went back to the T-Mo store and their display model had it. One of the guys opened another one up for me and it too was affected. I ended up walking out with the phone I had. Not gonna make them open a bunch of boxes until they find one that doesn't. At this point the ratio makes it seem like the loose button is normal and any that aren't are the odd ones. Ah well.
daewond3r said:
I went back to the T-Mo store and their display model had it. One of the guys opened another one up for me and it too was affected. I ended up walking out with the phone I had. Not gonna make them open a bunch of boxes until they find one that doesn't. At this point the ratio makes it seem like the loose button is normal and any that aren't are the odd ones. Ah well.
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Click to collapse
That's unfortunate. Perhaps I'll keep mine for a while and deal with it then swap? Wait on a different production run or something.
Mine is nice and tight, but already scratched up. I mean my fingers are rough but jeez. Some soft material on there.
mine seems pretty solid, sorry to hear you should defintely bring it back
pezeyc said:
mine seems pretty solid, sorry to hear you should defintely bring it back
Click to expand...
Click to collapse
Ugh, again though?
I guess...
Well i was wrong about it not bothering me It started annoying me after you guys wrote about it...
I went to a T-Mobile store to check if the devices had the same problem, and yes 2 of them had, 1 did not...
Dunno if it is worth to send it back now and wait up to 6 days to receive a replacement that has probably the same issue -.-
P.s. After pressing the button down very hard a few times, the right side stopped making noises, the mid now also seems to be fine, it can only be heared if touching the very left side of the button...
Same issue here. The left side of the home button rattles a little bit when i press lightly on it. Should i exchange or is it normal?
Dark5tar said:
Same issue here. The left side of the home button rattles a little bit when i press lightly on it. Should i exchange or is it normal?
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Click to collapse
Does it bug you?
On my third t mobile version, all three with loose buttons.

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