Home button loose - Galaxy S6 Q&A, Help & Troubleshooting

Does anyone else have loose home button on their phone? It makes noises when you lightly tap on it and doesn't sound too good. I've also went to the T-Mobile store today and noticed my home button is more flush than the both display models they had. Anyone else face the same issue?
Sent from my SM-G920T using Tapatalk

xdviper said:
Does anyone else have loose home button on their phone? It makes noises when you lightly tap on it and doesn't sound too good. I've also went to the T-Mobile store today and noticed my home button is more flush than the both display models they had. Anyone else face the same issue?
Sent from my SM-G920T using Tapatalk
Click to expand...
Click to collapse
If it feels off go in and have them pull out a brand new one. When there in store. If yours feels off, have it replaced! I do this with any new phone. I tediously inspect it. If I think something feels off I have them show me a new one and compare. That way I can show them right then and there, this is why you're going to give me another phone lol

zathus said:
. That way I can show them right then and there, this is why you're going to give me another phone lol
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Click to collapse
Lol
Good one.

zathus said:
If it feels off go in and have them pull out a brand new one. When there in store. If yours feels off, have it replaced! I do this with any new phone. I tediously inspect it. If I think something feels off I have them show me a new one and compare. That way I can show them right then and there, this is why you're going to give me another phone lol
Click to expand...
Click to collapse
I have a feeling my front glass is slightly misaligned. Will be checking the store model to make sure, as the corner by the back button seems a bit sunken in. The frame definitely comes up over the glass a little.

I was just in the Samsung Experience Store and noticed that of the four regular S6s they had, three had loose homebuttons. The Edges seemed fine though.

My t mobile version is a bit loose as well. It feels like a minor issue but it is pretty annoying....

I picked up my S6 this morning and have noticed that a light tap on the home button makes a noise. It's annoying and it makes an otherwise solid feeling, quality phone feel cheap. I guess I'll try taking it back to see if I can get another one that doesn't have this issue.

The frame is suppose to slightly overlap the screen by the way

I actually returned my T mobile version for another, and the other has the exact same loose button

Well i noticed it after you guys wrote about it here. I have a S6 32Gig White, a friend has a S6 64gig Black version, i checked his S6 and he doesn't have this issue.
But honestly, it is not like i tap on the button all the time, you can only hear it if you slightly tap on it. If you fully press it, you don't even hear it. It is also not like it makes any sounds when moving the phone, therefore i am not going through all the pain to get this replaced just to receive another one with a loose button

BBs19 said:
Well i noticed it after you guys wrote about it here. I have a S6 32Gig White, a friend has a S6 64gig Black version, i checked his S6 and he doesn't have this issue.
But honestly, it is not like i tap on the button all the time, you can only hear it if you slightly tap on it. If you fully press it, you don't even hear it. It is also not like it makes any sounds when moving the phone, therefore i am not going through all the pain to get this replaced just to receive another one with a loose button
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Click to collapse
Yeah, if I didn't have this Edge without the issue it might not bother me so much

I went back to the T-Mo store and their display model had it. One of the guys opened another one up for me and it too was affected. I ended up walking out with the phone I had. Not gonna make them open a bunch of boxes until they find one that doesn't. At this point the ratio makes it seem like the loose button is normal and any that aren't are the odd ones. Ah well.

daewond3r said:
I went back to the T-Mo store and their display model had it. One of the guys opened another one up for me and it too was affected. I ended up walking out with the phone I had. Not gonna make them open a bunch of boxes until they find one that doesn't. At this point the ratio makes it seem like the loose button is normal and any that aren't are the odd ones. Ah well.
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Click to collapse
That's unfortunate. Perhaps I'll keep mine for a while and deal with it then swap? Wait on a different production run or something.

Mine is nice and tight, but already scratched up. I mean my fingers are rough but jeez. Some soft material on there.

mine seems pretty solid, sorry to hear you should defintely bring it back

pezeyc said:
mine seems pretty solid, sorry to hear you should defintely bring it back
Click to expand...
Click to collapse
Ugh, again though?
I guess...

Well i was wrong about it not bothering me It started annoying me after you guys wrote about it...
I went to a T-Mobile store to check if the devices had the same problem, and yes 2 of them had, 1 did not...
Dunno if it is worth to send it back now and wait up to 6 days to receive a replacement that has probably the same issue -.-
P.s. After pressing the button down very hard a few times, the right side stopped making noises, the mid now also seems to be fine, it can only be heared if touching the very left side of the button...

Same issue here. The left side of the home button rattles a little bit when i press lightly on it. Should i exchange or is it normal?

Dark5tar said:
Same issue here. The left side of the home button rattles a little bit when i press lightly on it. Should i exchange or is it normal?
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Click to collapse
Does it bug you?

On my third t mobile version, all three with loose buttons.

Related

How firm is your slide mechanism?

As per the title.
How firm are your slide mechanism? When holding the device in your right hand (fingertips along left edge of device), does the device give a little as you change your grip/pressure (for example, as if you're manipulating the volume keys?).
EDIT:
As an aside, those buttons would have been better off on the "base" (keyboard section edge) of the device rather than on the screen section, that way when pressing them they wouldnt have caused this slight give in the slide mechanism!! Jesus, HTC need to employ some of us from here!!
A 100 views and no comments? Someone surely must have something to say about thi...
I would guess that many people are looking forward/waiting for this phone and want to read other people's thoughts but not enough people have one yet! You lucky soul!
SoundWave2003 said:
I would guess that many people are looking forward/waiting for this phone and want to read other people's thoughts but not enough people have one yet! You lucky soul!
Click to expand...
Click to collapse
Good point, but a few guys do. Black with his AT&T one, few others etc. Just looking for some opinions. Personally, I think the spring could be a little more resistive.
I got mine today finally from Clove, lucky enough was in the first shipment have been setting it up for the last couple of hours and the keyboard is fine.
Slight Keyboard give
I would agree with you to a point, Syphon Filter.
When looking at the screen, it seems that the palm of my hand is catching the bottom right edge of the keyboard in its closed position and 'twisting' it a little when the volume is adjusted.
However, I've found that the volume buttons are in the right place when using them incall.
(The actual sliding mechanisim feels pretty solid to me.)
There's a little give, not so much a shift but more of a flex, definitely feels good for a sideways slider.
thebiscuitboy said:
I got mine today finally from Clove, lucky enough was in the first shipment have been setting it up for the last couple of hours and the keyboard is fine.
Click to expand...
Click to collapse
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
CalifornIyay said:
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
Click to expand...
Click to collapse
I guess it's 28 pounds delivery with DHL and 20 the old fashion way. At least when ordered from here in Finland. Didn't dare to accept the order yet.
Virtually no give in mine at all, feels solid.
Mine is solid and has been "thoroughly" used and handed around for wow factor for the past few days. It is well built and better, if I remember correctly, than the O2 XDA IIs (Blue Angel) for it's keyboard sturdiness mechanism.
CalifornIyay said:
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
Click to expand...
Click to collapse
Hi I'm based in the UK sorry
Appears firm to me, there's a little scraping noise as the keyboard is opened but not on close. Haven't been able to pin down where it's coming from yet.
mike_m said:
Appears firm to me, there's a little scraping noise as the keyboard is opened but not on close. Haven't been able to pin down where it's coming from yet.
Click to expand...
Click to collapse
I there's a little slidey thing that covers the ribbon cable. As you open/close that it moves. That's what is causing the noise your just described.
Fine. Another slight improvement from HTC's latest slider, in my opinion...
Totally agree with the comment about the volume buttons, too. Bit daft putting them somewhere where the act of pressing them means you're also opening up the keyboard...
sub69 said:
Fine. Another slight improvement from HTC's latest slider, in my opinion...
Totally agree with the comment about the volume buttons, too. Bit daft putting them somewhere where the act of pressing them means you're also opening up the keyboard...
Click to expand...
Click to collapse
Yeah they should have just moved then onto the bottom half of the slide!
So when you press your volume buttons (just enough to make them "press") does your slide move at all?
Mine does a tiny bit. if the spring was a little stiffer it would be spot on.
What about the power button when trying to remove the back?
I keep turning it back on when I want it to be switched off and remove the battery! Just something I will have to get used to no doubt!
After receiving my Fuze/Rap today, I also noticed a 1/32 inch twist when opening the phone. My only only other HTC slide experience is the 8125 which after 4 years has a more tight opening action.
I have to have faith in the Raph after all the faithful years with my other slide out.
US- Virginia Beach
it sounds like something comes loose when i slide my fuze open. then there is something that rattles around in it. i tried to return it but all the fuzes they had at the store made the same sound. unique?
Mine is a little loose as well - I wondered if anyone else had the same issue. I can (with very little effort) make the screen move about 2-3mm away from the keyboard. It does feel a lot more loose than the 8525 did to me.. I'm not sure how that will play out over the lifetime of the phone, but I can expect it to only get worse (hopefully not!)
Love the phone though in general.

Loose hard buttons?

First post, I have searched but didn't find anything on this in the forum. So I received my Fuze yesterday via mail from AT&T and I have been playing with it and it is a great device. I have noticed that on my Fuze the hard buttons on the bottom seem to move around on the right hand side as if they were loosely connected. I have made a youtube video to show this movement and I am wondering if this is normal for the Fuze/Touch Pro or if mine may be defective. Thanks for any help in advance and I will certainly be using this forum for lots, good community you have here.
http://www.youtube.com/watch?v=7-0JOiBEiWY
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Mine also does it. Never payed attention until you pointed it out. Not too worried about it though.
I'm also not too worried about it myself but just wondering if that is something standard with the device or if only some of them do it? Thanks for the response.
This is certainly faulty. My TP keys move a little bit, but not that much. I am sure yours is buggy. But... I think it is not getting worse because the movement is limited by the frame
My TyTNII/TIlt did the same thing and HTC said this was normal. I just hope they don't decide to make a car, the wheels would fall off any they would tell you it was normal.
I did end up sending a message to HTC to see what they had to say. I'll inform if i get a response.
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
kgbeezr1 said:
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
Click to expand...
Click to collapse
Same here.. made the worced noise. Really disconcerting, eventually it seems to have filed it's self to the exact fit
Not loose
ECdOc said:
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Click to expand...
Click to collapse
My HTC Fuze (AT&T) does not have loose key on the bottom.
my Fuze is rock solid. It is a perfect fit, sturdy, and held in place.
Looks like your touchpad has a broken screw hole or missing a screw entirely. I definatly wouldn't be satisified with that.
I have checked 2 and both had the loose button panel
HTC responded with:
Thank you for sending your email inquiry about your device.
I understand you have an HTC Fuze with AT&T service and your device may have loose buttons on the right side. I know that this situation can be frustrating when your device buttons do not perform the way you expect. If you suspect the buttons are loose, you should contact AT&T about this issue. They maybe able to exchange or replace the device for you.
Robert, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
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Click to collapse
So I went to the AT&T Store to talk to one of them and to check the phone there and that display phone had the loose buttons. I am going to try to check the rest of the stores. I am going to hang onto mine as it really isnt an issue and I still have the warranty if something goes wrong. Still I would like to get this poll filled out as it is now an interesting thing to me.
I bought mine on 1/27 and it is loose on the right side too
I went through three Fuzes for various different problems. The one I have now has an uneven lower button area...the left side facing up is higher than the right which causes a sharp corner. I was just happy it wasnt worse. If you compare the build quality to the sprint's touch pro there is no comparison, the sprint version is solid, every one I've handled has felt well built and had no problems like this.
Mine does exactly the same, had it for a week, but only noticed it yesterday. Probably not quite as bad as the video tho....
My Kaiser also does it but i'm not worried out that as the button pad is 'encapsulated' by the cover and doesn't any where near like the TP. The other thing I'm not too keen on is the hard qwerty keyboard doesn't feel as robust as my kaiser one either.
This is must disconcerting as I look after my phones really well.....
geirgear said:
My HTC Fuze (AT&T) does not have loose key on the bottom.
Click to expand...
Click to collapse
+1
Other issues though.
Yep, mine has just started to do this
not as severe as yours
my doesn't

Does your 8X body creak/snap? See light where screen meets body/screen not flush?

Im wondering if other people's 8X's creak when squeezing the phone sideways or on the screen after a few minutes of use? Also I can see light leaking from the bottom where the screen meets the body of the phone. Want to know if I should get an exchange tomorrow at Microsoft Store since after that I'm pretty far from any Microsoft Stores until I'm past the return date.
My volume rocker squeaks a little and also moves back and fourth when I shake the phone. At the bottom of the phone on either side of the charging port there are light leaks, and on the left and right bottom sides too, which is annoying in the dark. Tempted to take mine back to Phones4u and ask for a new one..
Got a new phone and its much better. I didn't notice if light leaks through bottom anymore, but the screen is definitely more flush though not PERFECTLY flush.
Much more solid phone and power button also has a click and is easier to press now. No more creaks now.
Sent from my 8X using Board Express
I'll go and exchange mine then I think. Can you take a picture of it in the dark to show if you have any light leaks and post it up? I'd be very appreciative.
My power button feels a bit odd too, it doesn't have a click and feels squidgy, was thinking that earlier. Might have a go on the replacement in store and look at it in the dark to check for light leaks.
Edit: I've attached the best picture I could get of my light leaks/screen fitting. This is with brightness at max, taken with my DSLR. Was yours this bad? I'd be interested to see if this is an issue with other 8X's or just ours.
I haven't had any problems like that with mine yet. I started using a case after the first week though. Hopefully a replacement will fix the issue for you. That's a lot of light coming through.
Sent from my HTC 8x using Board Express
It is, it's awful. I'm kind of regretting getting the 8X over the 920 to be honest, the blacks seem very light on the screen and the colour seem very washed out (maybe it's just coming from an AMOLED screen that is doing it), might see what they can do for me in store today. We'll see.
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
SmokinWaffle said:
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
Click to expand...
Click to collapse
Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
matthew5025 said:
Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
Click to expand...
Click to collapse
I went with the 920, had screen flickering issues and random rebooting on it, and all 3 of my replacements. Gave up and got a Note II. lol.
Yes, when I had mine it creaked and the camera lens moved around a little, and the screen was a tad squishy on the bottom right...HTC consistently has awesome designs but
There is always something wrong with their build quality that is maddening.
Sent from my DROID RAZR HD using xda app-developers app
Crack over Speaker holes
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
Same again!
natstally said:
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
Click to expand...
Click to collapse
Well after a month (again) my replacement 8X has developed the crack in the same place.
Phones 4U are gonna swap it for a black model this time, i'm wondering if it's the yellow plastic specifically that's bad. They were less cheery and helpful with the exchange this time stating that because it's a cosmetic fault they don't usually replace them and the first time was 'a goodwill gesture'.
I'm starting to wish i'd just gone for the extra price bump for the Lumia 920 instead now. Guess i'm lucky they've replaced them at all though but i still don't think a phone should crack of it's own free will after 4 weeks! http://forum.xda-developers.com/images/icons/advanced/drive.png
They also said it's not a widespread fault that they've been made aware of, i was actually hoping someone else on here would have had the same experience to help me confirm it wasn't just bad luck or whatever. I guess everyone else just has the corners rubbing off instead!
I guess I got lucky, my blue 8X seems pretty solid and all the buttons are clicky.

Flimsy bezel on gear s2 sport?

Got my s2 sport 3 days ago and today I noticed the bezel is kind of flimsy. Not that it rotates more easily but more like it is not that well attached to the case anymore. Feels as if it was meant to be pressed as a buttton rather than only rotate.
Anyone else with this issue? Is this "normal"?
I had that issue on the the first one I bought. Returned it and got another
bblanski said:
I had that issue on the the first one I bought. Returned it and got another
Click to expand...
Click to collapse
Thanks. After seeing other posts of people having similar or even worse problems with the bezel, I asked Amazon for a replacement. Now I have to return my current gear s2.
http://forum.xda-developers.com/gear-s2/help/help-bezel-rotation-broken-t3246899
http://forum.xda-developers.com/gear-s2/help/gear-s2-sport-rotation-bezel-t3222148
Not very happy... Will see if the replacement hasn't the same problem.
I have the same issue. The bezel makes a click noise when I touch it. I didn't recognize it the first days when I played with my device. I will get my replacement tomorrow so I can compare 1:1 what's normal and what's not.
RaphiAoC said:
I have the same issue. The bezel makes a click noise when I touch it. I didn't recognize it the first days when I played with my device. I will get my replacement tomorrow so I can compare 1:1 what's normal and what's not.
Click to expand...
Click to collapse
Yes, I also didn't have the clicking on the bezel at first, then it suddenly became more "raised" and started to click when touched.
Please, let us know if your second watch is better. Will get my replacement by next monday, but I plan to send back the old one on saturday, so no chance to compare them.
Thanks.
Can anybody who thinks they have a flimsy bezel tell me if you scroll with the rotating bezel slowly but not too slow in the "app circle" back and forth, does it sometimes go the wrong direction you're spinning?
I am experiencing this with the Verizon Gear S2 3G. Sometimes its more than one time if I keep spinning in the same direction. It seems it got into a loop or something. Planning on bringing it back and I got it 3 days ago. I can press mine down like it is a button. I had the S2 bluetooth before and I don't really remember that happening.
Nope. Mine only was sort of loose but the rotation response had no issues. The replacement is better.
Ok I'm gonna go bring it in tomorrow

Screen lift?

So I got my 8GB/256GB Pro a couple days ago during the launch event. Next I day i notice that when I press the home screen where the fingerprint is located and the opposite side near the top of the screen I hear as if the glue underneath is not sticking and sounding like the screen is lifting, or some part beneath it is lifting. Anyone else experiencing this? Its rather annoying.
how did you get it at the launch event? i was there, and as far as i'm aware, it wasn't available for purchase there.
thefallen924 said:
how did you get it at the launch event? i was there, and as far as i'm aware, it wasn't available for purchase there.
Click to expand...
Click to collapse
i think he went to T mobile store, but that's not the point lol
true, I was just curious. either way, that really doesn't sound like intended behavior, so i would definitely go right back there and exchange it lol
Chinaroad said:
i think he went to T mobile store, but that's not the point lol
Click to expand...
Click to collapse
Yea it was at the flagship T-Mobile store in SF. As for the screen sounding like its lifting is only when the phone isn't warm. Its really bad when I wake up in the morning when it hasn't been used as the adhesive has probably cooled. I just hope I can prove it to the rep when I take it for exchange.
So I went back to the store and apparently their floor model is doing the same thing. Some experienced similar issues, I wonder if the first round of batches have these issues with most of them. I didn't exchange it, but it appears this is starting to become a common issue.
djinn415 said:
So I went back to the store and apparently their floor model is doing the same thing. Some experienced similar issues, I wonder if the first round of batches have these issues with most of them. I didn't exchange it, but it appears this is starting to become a common issue.
Click to expand...
Click to collapse
yikes, don't get it wet, if the screen is moving that means the seal is bad for sure.
Well they do call it a fluid display ?
No issues here, but I have the unlocked model.
I have the same issue (kind of). In my case it only happens once or twice a day. But it is really annoying. Im planning to use hairdryer and some pressure to strengthen the adhesive. Is that a bad idea? Has anyone got a better solution? I travel a lot and and the country im currently in does not have any Oneplus service. So sending device to service is not an option for me.
djinn415 said:
So I got my 8GB/256GB Pro a couple days ago during the launch event. Next I day i notice that when I press the home screen where the fingerprint is located and the opposite side near the top of the screen I hear as if the glue underneath is not sticking and sounding like the screen is lifting, or some part beneath it is lifting. Anyone else experiencing this? Its rather annoying.
Click to expand...
Click to collapse
I have the exact same problem with my OnePlus 7T Pro. First it was only when I pressed harder, now its nearly every thime I touch that area. I gonna contact OnePlus for RMA.
Add me as another one with the issue. Ordered right after launch directly from OnePlus. Anywhere from 2-3x a day, to as many as 5-6.
I made a Video of the Problem, feel free to use it, if you want to:
https://youtu.be/j9Exg2CUs3Y
I forgot that I canceled the order from the OnePlus-Shop and bought it from Amazon. (faster delivery)
This weekend I sent it back. (it was in the timespan for free retirement of the order, I also told them about the defect)
Now I will wait till I got my money back and order a new one.
I need root and because of that my device wasn't really used till now. I still use my OP5T for daily.
If a "official" Rooting-Solution is out I will order a new OP7TPro.

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