Screen lift? - OnePlus 7 Pro Questions & Answers

So I got my 8GB/256GB Pro a couple days ago during the launch event. Next I day i notice that when I press the home screen where the fingerprint is located and the opposite side near the top of the screen I hear as if the glue underneath is not sticking and sounding like the screen is lifting, or some part beneath it is lifting. Anyone else experiencing this? Its rather annoying.

how did you get it at the launch event? i was there, and as far as i'm aware, it wasn't available for purchase there.

thefallen924 said:
how did you get it at the launch event? i was there, and as far as i'm aware, it wasn't available for purchase there.
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i think he went to T mobile store, but that's not the point lol

true, I was just curious. either way, that really doesn't sound like intended behavior, so i would definitely go right back there and exchange it lol
Chinaroad said:
i think he went to T mobile store, but that's not the point lol
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Click to collapse

Yea it was at the flagship T-Mobile store in SF. As for the screen sounding like its lifting is only when the phone isn't warm. Its really bad when I wake up in the morning when it hasn't been used as the adhesive has probably cooled. I just hope I can prove it to the rep when I take it for exchange.

So I went back to the store and apparently their floor model is doing the same thing. Some experienced similar issues, I wonder if the first round of batches have these issues with most of them. I didn't exchange it, but it appears this is starting to become a common issue.

djinn415 said:
So I went back to the store and apparently their floor model is doing the same thing. Some experienced similar issues, I wonder if the first round of batches have these issues with most of them. I didn't exchange it, but it appears this is starting to become a common issue.
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Click to collapse
yikes, don't get it wet, if the screen is moving that means the seal is bad for sure.

Well they do call it a fluid display ?

No issues here, but I have the unlocked model.

I have the same issue (kind of). In my case it only happens once or twice a day. But it is really annoying. Im planning to use hairdryer and some pressure to strengthen the adhesive. Is that a bad idea? Has anyone got a better solution? I travel a lot and and the country im currently in does not have any Oneplus service. So sending device to service is not an option for me.

djinn415 said:
So I got my 8GB/256GB Pro a couple days ago during the launch event. Next I day i notice that when I press the home screen where the fingerprint is located and the opposite side near the top of the screen I hear as if the glue underneath is not sticking and sounding like the screen is lifting, or some part beneath it is lifting. Anyone else experiencing this? Its rather annoying.
Click to expand...
Click to collapse
I have the exact same problem with my OnePlus 7T Pro. First it was only when I pressed harder, now its nearly every thime I touch that area. I gonna contact OnePlus for RMA.

Add me as another one with the issue. Ordered right after launch directly from OnePlus. Anywhere from 2-3x a day, to as many as 5-6.

I made a Video of the Problem, feel free to use it, if you want to:
https://youtu.be/j9Exg2CUs3Y
I forgot that I canceled the order from the OnePlus-Shop and bought it from Amazon. (faster delivery)
This weekend I sent it back. (it was in the timespan for free retirement of the order, I also told them about the defect)
Now I will wait till I got my money back and order a new one.
I need root and because of that my device wasn't really used till now. I still use my OP5T for daily.
If a "official" Rooting-Solution is out I will order a new OP7TPro.

Related

glass lifting

Hello,
Sorry, I accidentally posted this in the Desire HD forum first (not that it should really matter of course).
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue? Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Anyone else with this problem?
gnnash said:
Hello,
Sorry, I accidentally posted this in the Desire HD forum first (not that it should really matter of course).
I've started to notice that the glass on my Inspire 4G is making a slight snapping noise and moving a bit sometimes when I press on the corners, almost as if the glass is lifting slightly over time. Once I press the corners, it is fine for a few minutes, then I can do it again, hearing the snapping noises.
I want to root my phone and install RCMix HD, but I don't want to void my warranty if the glass is going to lift off my screen in a few months. Is anyone else seeing this issue? Other than this and poor battery life, I absolutely love the phone. It's a HUGE improvement over the xdandroid experience on my Touch Pro 2.
Anyone else with this problem?
Click to expand...
Click to collapse
Yes, others have complained about the screen lifting. If you are within the 30 day return policy, you can try to exchange it. I don't think it'll completely come off over a long period of time.
yea, i didn't notice till after my 30 days were up. Still trying to find time to call HTC about it, Bugs the crap out of me! I'm sure it will lift to the point of dirt and moisture getting under there though. Damn tape!
mj0528 said:
yea, i didn't notice till after my 30 days were up. Still trying to find time to call HTC about it, Bugs the crap out of me! I'm sure it will lift to the point of dirt and moisture getting under there though. Damn tape!
Click to expand...
Click to collapse
If you bought the phone from at&t, they can do a warranty exchange or like you said, call HTC and see what they can do. If you rooted your phone, you need to bring it back to factory original state prior to returning it to either HTC or at&t.
Radio Shack, i bet they'd tell me to jump in a lake. AT&T told me to call HTC
mj0528 said:
Radio Shack, i bet they'd tell me to jump in a lake. AT&T told me to call HTC
Click to expand...
Click to collapse
LOL. HTC will do a warranty exchange. Not sure if rat shack will care.
If I do bring it in for a warranty exchange, will the next one just do the same thing? Is this common to all Inspires, or are most alright?
I know others have complained about the screen lifting or moving near the search key. Others have also complained about the lcd making funny colors while pressing on the search key. I guess its a hit or miss.
Sent from my calculator
Mine is also doing it
Sometimes it gets really bad and so annoying knowing that later through normal use eventually the glass will come off and or get all kinds of dust/lint under the glass.
I got mine @ Costco on launch day and they mentioned 90 days to replace if defective and after 90 days that I would have to deal with HTC for warranty? Is this true has anyone else dealt with Costcos wireless, will they replace it?
Funny thing is on launch day my brand new Inspire had white specks of lint under the glass and within the week I got it replaced and they agreed its defective.
So this could be an uprising defect.
sent from my Inspireā„¢ 4G via XDA App
I bought mine directly from AT&T, and am still in my buyer's remorse period. So my biggest decision is whether to get another Inspire 4G or to switch to another phone. I love this phone, but don't want to get another if it is going to have the same problem. However, I don't know what other phone I would get in its place.
My corner by the search button is now visibly elevated. Either I just now noticed this, or it is rapidly getting worse. At this rate, I feel the glass would be off completely by next month.
kirk123 said:
I know others have complained about the screen lifting or moving near the search key. Others have also complained about the lcd making funny colors while pressing on the search key. I guess its a hit or miss.
Sent from my calculator
Click to expand...
Click to collapse
There is no lifting or moving on mine, though I can get a tiny bit of distortion if I hold down the search key firmly, however, you really have to press hard to get that, in normal use it is fine.
Edit-I guess some of this is like the patient who tells his doctor "it hurts when I move my arm this weird way", to which the doctor responds "Don't move it that way"
Damn... Mine is doing the same thing. This is bothersome...
It's not noticeable for me, unless I concentrate on it while I'm pressing on it. Also, if I hit the search button like others here, it discolors the screen.
Are there people out there who this doesn't happen to?
I'm considering "upgrading" to the Atrix. I really love the Inspire, but if it's just going to fall apart or get dust under the screen, I won't be able to handle it. The battery life of the Atrix entices me too, but there's just something special about the Inspire...
How long is the warranty on our phones? I suppose I could just replace it a few times before the warranty is up, but if my last replacement has the same issue later... I just don't know.
I sure wish that AT&T would have nabbed the Sensation. Then I would be switching right now, no question.
It's a "feature"
Mine does it, but it doesn't effect the phone. It's in a case so I don't even notice it now.
gnnash said:
Are there people out there who this doesn't happen to?
I'm considering "upgrading" to the Atrix. I really love the Inspire, but if it's just going to fall apart or get dust under the screen, I won't be able to handle it. The battery life of the Atrix entices me too, but there's just something special about the Inspire...
How long is the warranty on our phones? I suppose I could just replace it a few times before the warranty is up, but if my last replacement has the same issue later... I just don't know.
I sure wish that AT&T would have nabbed the Sensation. Then I would be switching right now, no question.
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Click to collapse
I wouldn't consider that an "upgrade". The manufactures warranty lasts a year.
Seems the only solution to fix this problem is to hit the search button with a hammer xD.
All jokes a side as long as there is no dust and the glass isn't seriously falling out of the phone, I would just chalk it up as normal. Every phone has its quirks.
Sent from Hey... This isn't where I parked my car.
mudknot2005 said:
I wouldn't consider that an "upgrade". The manufactures warranty lasts a year.
Seems the only solution to fix this problem is to hit the search button with a hammer xD.
All jokes a side as long as there is no dust and the glass isn't seriously falling out of the phone, I would just chalk it up as normal. Every phone has its quirks.
Sent from Hey... This isn't where I parked my car.
Click to expand...
Click to collapse
Hence the quotes around "upgrade"
Anyway, I agree that every phone has its quirks, and that's fine. For me, the relatively short battery life of the Inspire is a quirk. But a lifting screen isn't a quirk, but a straight-up defect. A defect should never be considered "normal", even if it happens to all phones of a certain model.
I'm going to go and exchange the phone this afternoon. If the display model at the store is okay, with no lifted screen, I will go with the Inspire again. If the display model is lifted as well, I may go with the Atrix. Hopefully the bootloader protection will be broken someday, and development will flourish.
It really is a bummer for me though, as I really do love my inspire.
By the way, just got off the phone with HTC to see if this was a known issue that was being fixed in manufacturing. Apparently, my representative had never heard of the problem. Must be so slight that most people aren't noticing the problem.
Anyway, It sounds like it isn't being actively worked on to fix the issue.
If i push the glass in the corner of the search key, i can feel the glass mive and it creeks too.
Sent from my Desire HD using XDA App
My right lower corner bleeds out a little if I push on it real hard and so does the left side but screen is not elevated at all. it's as flat as it can be. There is no dust trapped. This phone is like 1 month old. I also went to the at&t store and checked out to the display model and all are the same but none had the screen elevated.
This may be an individual issue. But I also tried to push the atrix and captivate on the right lower corner and they dont bleed.
Sent from my Inspire 4G using XDA Premium App
Talk about a pita, I have been transferred to everyone under the sun at htc and at&t with no one telling me anything but send it in. I don't know about you, but I can't live without my phone for that long due to work.
Should've bought it at Best Buy. Geek squad protection plan is expensive but very well worth it for oh crap moments or times like these.

Dirt in screen Verizon galaxy s3

Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
Click to expand...
Click to collapse
If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
I would exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
DarkMage619 said:
If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
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To be honest I have more crap stuck in between my screen protector and the Glass. It's hardly noticeable so I'm not really worried. I know if I go into a vzw store they will be difficult. Even if I get a new one it could have a dead pixel smack dab in the center. Still an awesome phone.
It was a huge pain getting my Galaxy S3 replaced at a Verizon store for a legitimate problem- I had a dead pixel. The employee helping me refused to replace it, until finally the manager came and looked at it, deeming it a legitimate problem and allowed me a swap for a new device.
So if it doesn't bother you, don't worry about it.
I had my first GS3 replaced by T-Mobile. Right after I called they sent a brand new one overnight at no cost to me. Sent first phone back with the included return shipping label. Everything was easy as pie.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
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Click to collapse
I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
I'm debating because right now I am bothered by it, but I know in a little while I really won't care. I'll see if I can get it replaced, but if I can't it won't be the end of the world.
Judge34411 said:
I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
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Click to collapse
Ha Ha, well I got two new ones. the second one had a dead pixel right in the middle.
Dirt Or Dead Pixel Under Screen
I just went through this myself, I bought a new S3 from Future Shop, it was great for the first 7 days then I just happened to have a grey wallpaper up and I noticed faint black lines almost in the middle of the screen and they ran from the top to the bottom, and as I scrolled the wallpaper back and forth they were very noticeable, I myself am the type of guy that now that I know its there it drives me crazy, I ended up taking it into the store and the sales rep looked at it and pulled another out to compare, he sat there for 10 minutes comparing it and finally told me the new one has the same lines but refused to show me it. So I took my phone and left. After I get home just before bed I noticed a black dot near the top, I tried wiping it off for I thought it was dust but it did not move, I could not figure out what it was, I thought dust but how did it get there in a matter of a few hours when I don't put my phone anywhere that it could cause dust to get into the screen like that, I ended up shinning a light on it with the screen off and it was not there so it was a pixel issue, I ended up going back to the store this morning where I had to argue and complain for 20 minutes before they finally exchanged it as they tried telling me it was dust behind the screen, anyway the new one is perfect. There should be no issue when you want to return or exchange your phone especially when you just shelled out $600 to buy it. But I suppose with the mass production of these phones there is bound to be issues with some.

[Q] Have my tf700 for about two weeks, screen flex noticed

Hello,
I've bought my infinity two weeks ago and when I unpacked it I had noticed that on the bottom left side of the panel the screen is popping out a little bit, something like screen flex.
Yesterday, I've noticed that the left side of the panel has a flex as well.
I am really annoyed by this, since OK, I've paid a lot of money for this and now I might have to send it for a repair.
I've talked with the asus support in Greece, and the guy told me to submit a form that he would send me via email and a courier would get it from my house and it would be sent to Czech Republic for service and it would be delivered to me in a maximum of ten days.
Should I send it?
Is it really a big problem? (in example, will the whole panel pop out eventually :silly: )
I though of keeping it for some time and if it gets worse, then sending it..
What do you think?
Thank you for your time,
Sorry for the big post..
did you bu it from a store, or online? if from online, send it back to the company and have them send you another. this might be quicker than sending to ASUS.
I bought it from a store in Greece..I called them and they referred me to Asus support in Greece..
Is this screen flexing a big problem or I can leave with it?
pspuser007 said:
I bought it from a store in Greece..I called them and they referred me to Asus support in Greece..
Is this screen flexing a big problem or I can leave with it?
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Click to collapse
i dont see they the store cant exchange it. especially if you have the receipt.
im not sure if its a big problem, but i wouldnt want a device that has defects like that.
timrock said:
i dont see they the store cant exchange it. especially if you have the receipt.
im not sure if its a big problem, but i wouldnt want a device that has defects like that.
Click to expand...
Click to collapse
They won't
I might keep it for a while..I've stopped noticing it too much..The thing is, if it's something normal that did occur from the manufacturing process then I'm OK with it. I just don't want to end up holding the tablet at one hand and its screen at the other
pspuser007 said:
They won't
I might keep it for a while..I've stopped noticing it too much..The thing is, if it's something normal that did occur from the manufacturing process then I'm OK with it. I just don't want to end up holding the tablet at one hand and its screen at the other
Click to expand...
Click to collapse
From what I've read this is very normal for the Infinity. A lot of people have had similar problems with screen flex or even screen separation. Unfortunately most of them when the receive a replacement, the replacement is either the exact same problem or is even worse. So there is definitely something with the Gorilla Glass and their manufacturing process causing this that they haven't ironed out yet.
From what I've read if it's minor then it shouldn't be too big a problem (some people have the Gorilla Glass almost peeling off). I just got mine and notice the screen sticks up slightly above one of the dock connection points on mine, but knowing the problems others have had I'll use mine for a few days to see if it's worth returning.
So while you can certainly return if you want, considering what you paid it's understandable. But just know that the replacement you get is likely to have at least the same problem, and might actually be worse then the one you sent in. Another somewhat common problem is light bleed, which I think I have on mine also.
bobby2478 said:
From what I've read this is very normal for the Infinity. A lot of people have had similar problems with screen flex or even screen separation. Unfortunately most of them when the receive a replacement, the replacement is either the exact same problem or is even worse. So there is definitely something with the Gorilla Glass and their manufacturing process causing this that they haven't ironed out yet.
From what I've read if it's minor then it shouldn't be too big a problem (some people have the Gorilla Glass almost peeling off). I just got mine and notice the screen sticks up slightly above one of the dock connection points on mine, but knowing the problems others have had I'll use mine for a few days to see if it's worth returning.
So while you can certainly return if you want, considering what you paid it's understandable. But just know that the replacement you get is likely to have at least the same problem, and might actually be worse then the one you sent in. Another somewhat common problem is light bleed, which I think I have on mine also.
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Click to collapse
I've noticed the same across the bottom in mine. It appears exactly where the docking latched are located. I'm no longer going to leave the dock attached. I'll hook it when I really need it then remove and put it aside. I'd say the dock is putting too much strain on the glass. The docking hinge on mine is VERY tight to flip;p open and closed as well

[Q] Ghost Touch issues fix?

I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
Same thing happened to my brother's tf300t. He returned it as defective, but I guess you could replace the digitizer. As far as I saw, it was a hardware problem, so it requires a hardware fix. Sorry
cmendonc2 said:
Same thing happened to my brother's tf300t. He returned it as defective
Click to expand...
Click to collapse
Was it through amazon? Do you know if he unlocked it?
Tunameltsalad said:
Was it through amazon? Do you know if he unlocked it?
Click to expand...
Click to collapse
Yes it was through amazon. He had unlocked it and installed TWRP and CROM or CM i dont remember.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
I got a similar situation in the last two weeks. The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue. I am trying to find a way to see if the device can be reset to factory condition so that I can return it for repair. Looks like we are on a same boat. Hopefully I can find a way to do so.
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue
Click to expand...
Click to collapse
It could be the power button is jammed? I know mine is really touchy (all I do is tap it with my stylus and screen turns on/off. Good luck!
Sent from my TF300T using xda app-developers app
Tunameltsalad said:
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
Click to expand...
Click to collapse
Thank you. I just got mine from Groupon as refurbed.. (they did a ****ty job, apparently) Ghost issue about 2 days after getting it out of the box. By then already unlocked and flashed CWM.. sigh.
I'll try your fix tonight. Any chance there is an image of the right connector/ribbon?
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Tunameltsalad said:
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thank you! I'll try this adventure later this week.
Did this today.. So far, 20 mins on it, and no issues. Typically took about 5-7 mins before. So, crossing my fingers this is gone.
THANK YOU! I can go back to enjoying my tablet
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
elestudiante said:
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
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Click to collapse
i just noticed that when having a ghost touches attack, if i put pressure con the tablet, lime trying to bend it, the touches vanish.
I also have the ghost touches but it seems to only happen when the screen is dirty. As soon as I clean it off, they go away. Would a good screen protector help with that? I may go ahead and try taking off the back and messing with it.
Sent from my AOKP Galaxy S4
I thought mine was fixed, but doesnt seem to be. I technically didnt remove the connectors.. I was nervous, they are WAY fragile. I simply unlocked and pressed firmly on them to attempt to reseat them..
Problem seemed to go away until I used Chrome. Chrome is what seems to trigger odd behaviors for me. I may try another browser and see if it still happens.
I've been dealing with this off and on for about 8 months; asus HAS to be aware of it as my tab has been back twice for this issue (out of warranty now) and I take advantage of their complaint form every month or so.
Here's what I've been working off of (based on personal experience/experimentation):
Re-seating the cables might help for a day or less, but isn't a permanent fix. I even went as far as strategic pieces of tape to hold the flex cables in place and tape across the connectors to encourage them to stay closed.
The first time I popped the back off the larger of the three flexes (with the silver wrap) had partially worked out of the connector on the driver board. Re-seated it and problem disappeared for about a day.
The large copper heat spreader was basically spot contacting the CPU and really wasn't touching the smaller ancillary chips (unit had been running warm for a few months, thought that might make things wonky). I pressed heat shield back down to ensure adhesion, and slightly molded the copper around each chip. Ghost touch gone for two days, unit way cooler running than before.
Here's the interesting one to me. Tonight I noticed that even just hovering my finger close to the screen I can get the 'touch dot' to show; this got me thinking about static. I held the tab in a way that at least one finger of one hand was touching the screen, like towards an edge (out of the active area) while using the other hand to touch the screen. Seemed like one hand was grounding the screen, like a charge couldn't dissipate from the surface.
Isn't this a "capacitive touch' screen? Could it be a matter of grounding?
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
ItsDuckie said:
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
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Click to collapse
I'd try reseating the ribbons. I kind of doubt it would solve the problem since it's a refurbished with a latent defect. Bad ribbons would strike at random but do not wait for a while before acting up. Look at the glass surface under a magnifying glass and bright light. Hairline cracks cause this after the tab heats up, but you can't always detect them. RMA would be the safe option unless you're really pressed for time.
Ghost touches are back. Noticed I had alot of them when my storage was full. Used a previous recovery (same ROM, just earlier date with less junk installed) and it cut down the frequency of them happening. This is so weird.
I had those ghost touches when 4.2 roms started (CM and AOKP and all of the rest of them. Then someone, I don't remember who had compiled rom with decreased touchscreen sensitivity and ghosting was gone. I think they started with PAC or AOKP, I really don't remember.
Then I went to 4.3 and 4.4 roms and I didn't have one single ghost touch since then. I do noticed sometimes when I hover finger over screen it is registered as touch, but ghosting by itself didn't occur on those roms.
one cent fix
I have an ugly, but effective solution working on my pad right now. It has been in place for about three or four months.
Holding in landscape mode, pulled the bottom left corner back slightly and inserted a penny between the back and the lcd. This put enough torque on the screen to kill all of the ghost touches and it still fits into the keyboard dock. There is an ugly gap where the penny is, but it is now fully functional.
Hope this helps some of you

Flimsy bezel on gear s2 sport?

Got my s2 sport 3 days ago and today I noticed the bezel is kind of flimsy. Not that it rotates more easily but more like it is not that well attached to the case anymore. Feels as if it was meant to be pressed as a buttton rather than only rotate.
Anyone else with this issue? Is this "normal"?
I had that issue on the the first one I bought. Returned it and got another
bblanski said:
I had that issue on the the first one I bought. Returned it and got another
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Click to collapse
Thanks. After seeing other posts of people having similar or even worse problems with the bezel, I asked Amazon for a replacement. Now I have to return my current gear s2.
http://forum.xda-developers.com/gear-s2/help/help-bezel-rotation-broken-t3246899
http://forum.xda-developers.com/gear-s2/help/gear-s2-sport-rotation-bezel-t3222148
Not very happy... Will see if the replacement hasn't the same problem.
I have the same issue. The bezel makes a click noise when I touch it. I didn't recognize it the first days when I played with my device. I will get my replacement tomorrow so I can compare 1:1 what's normal and what's not.
RaphiAoC said:
I have the same issue. The bezel makes a click noise when I touch it. I didn't recognize it the first days when I played with my device. I will get my replacement tomorrow so I can compare 1:1 what's normal and what's not.
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Click to collapse
Yes, I also didn't have the clicking on the bezel at first, then it suddenly became more "raised" and started to click when touched.
Please, let us know if your second watch is better. Will get my replacement by next monday, but I plan to send back the old one on saturday, so no chance to compare them.
Thanks.
Can anybody who thinks they have a flimsy bezel tell me if you scroll with the rotating bezel slowly but not too slow in the "app circle" back and forth, does it sometimes go the wrong direction you're spinning?
I am experiencing this with the Verizon Gear S2 3G. Sometimes its more than one time if I keep spinning in the same direction. It seems it got into a loop or something. Planning on bringing it back and I got it 3 days ago. I can press mine down like it is a button. I had the S2 bluetooth before and I don't really remember that happening.
Nope. Mine only was sort of loose but the rotation response had no issues. The replacement is better.
Ok I'm gonna go bring it in tomorrow

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