For some reason when I talk over the Phone without a head peice everyone tells me it sounds muffled or like if I had my mouth full of food. Could this be results of me still having the plastic the phone came with? Or its the phone its self?
+1 i have the same problem !
Yes, Me too
And it's my second phone.
I came from an HD2 and I'm not liking this phone.
The second phone is 10 times better all round but still not good.
Do they all have bad call quality?
I.e should I keep getting it replaced or repaired or accept it as it is?
When I've had bad call quality or reception previously O2 have sent me a new SIM Card. Why? Can the Sim affect these problems?
I exchanged the phone and SIM card but it's the same !
EDIT: I have a sound robotic after 50% of volume !
Have you tried recording to see if it's still there? I recorded myself right now and everything seems normal to me
Swyped from my HTC Sensation
My problem is that I hear bad in my phone speaker in call !
hey i guys i think i have a solution i was reading another thread where they were stating how you can get another battery cover by calling htc and complaining about the screen making a cracking noise. so i went ahead and did it and the battery cover i received in the mail gives me better reception and no drop calls which i was experiencing alot with the old battery cover. also i haven't been told that i sound muffled over the phone. i don't know if this is the solution but its worth you guys giving it a try
Thanks for that Info.
Certainly sounds like HTC in the US have acknowledged the problem.
I will call HTC Uk in the morning (and just hope they are aware of the problems and the new back cover)
I've had several converations with O2 and they acknowledged the problem as they kept asking me to repeat myself before it started going crackly and finally dropped the call.
After several attempt at a decent conversation I gave up and called them on the Landline
Called HTC today and seems like the back cover isn't a fix for this problem.
However Google is supposed to be working on a fix to give to HTC, and for me to keep an eye on the HTC website or HTC on Facebook.
I will probably have given up with the phone by then!
ariel123 said:
hey i guys i think i have a solution i was reading another thread where they were stating how you can get another battery cover by calling htc and complaining about the screen making a cracking noise. so i went ahead and did it and the battery cover i received in the mail gives me better reception and no drop calls which i was experiencing alot with the old battery cover. also i haven't been told that i sound muffled over the phone. i don't know if this is the solution but its worth you guys giving it a try
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HTC USA sent me a new back cover because mine was awful. I also have crappy phone call quality both through the speaker and bluetooth. When I got the new back cover it fit much, although not perfectly. That being said, call quality is still crap so for me it has nothing to do with the cover. Called HTC back and they said they were aware and working on a fix. No timeframe for an update
I can confirm that certain sensations just have bad mics. I know 2 other friends with them and one of them has a bad mic like me. People often say that it sounds like I'm underwater at times. If I put a mic on, the problem goes away.
It may be the speaker but when the volume in call was all the way up it was crackley. (sp?) I ended up getting another one, and it seemed a little better but my htc g2 still had better call quality. Anyone else have this problem? I ended up switching to the amaze mainly because both sensations got dust under the screen, but my amaze doesn't have wifi calling "yet" as from what I've heard. And I need wifi calling. But in call quality is crystal clear.
How's yours?
I haven't had that issue. Do you have any audio boosters like Volume+ installed?
no nothing. I actually had nothing downloaded before using the phone and seeing this. I actually just made another thread because where I live I need wifi calling and love the sensation but I do not want dust or bad call quality.
Hello all I have a problem. no matter who I call Im told my voice sounds muffled. This is a stock phone. nothing changed. I did a hard reset but still have problem. Any suggestion?
Take off your case
Sent from my One X using xda premium
I don' t have a cover.
Yeap, same thing here...
Arent other people facing this issue?
Even a lot of online reviews mentioned this. But i never thought the mic quality is going to be this troublesome.
I tried calling myself on an Atrix/Galaxy S/Galaxy note
I myself find the microphone quality quite cheap. It picks up the slightest of nicks and bumps but its definitely too muddy for the other persons comfort!!
The call volumes were very low on my G2 and Sensation in the past. They fixed that but messed up the microphone quality!
Seriously disappointing. Not buying a HTC device ever again!
btw. Not using a case or anything.
bloodhawk The call volumes were very low on my G2 and Sensation in the past[/QUOTE said:
How is the call volume on the HOX? Is it very loud? I am thinking of purchasing the HOX phone but it needs to have a loud call volume. Thanks!
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ive had my n5 for two days now and something that struck me right away was the muffled low quality earpiece it sounds like if somethings covering the opening or something. from the reviews ive read they all claim it to be surprisingly good and better than the n4's, but from what ive used it its night and day worse than my nexus 4 earpiece (which btw is a huge complement to the n4 cause that earpiece is complete garbage cause of the constant hissing noise in the background, the random loudness spikes and random beeps that almost leave me deaf) im starting to think i either have a defective earpiece or the call quality isnt set to the proper setting? its rooted and unlocked on stock 4.4. any suggestions? already reset phone settings am thinking of exchanging it but ehhh probably be 4 weeks b4 i get one
on a side note any news on paranoid android coming to n5?
edit i have the blk 32 gig model ordered from US play store
also id like to add that when i connect my earphones the call quality sounds the same which makes me believe its the call quality itself
My earpiece is really low also . I can barely hear anyone .
Sent from my Nexus 5 using Tapatalk
That background noise was really frustrating, none of the phones i have got ever had such a crappy issue. This thing is a phone FIRST and all the ****ing rest comes than...
RMA arrives today though, i do really hope this is good one.
Hi,
how is the loudspeaker quality for people who already own the phone?
For me the speakers are not that great. Especially the top one in the earpiece. Calls aren't that great and listening to voice messages or even videos and music is just ok.
I get scratching in the top one pretty early. It depends on the audio quality/source but sometimes it already scratches around 60% of max volume. Especially in calls and voice messages.
It sound very good. Less bass then my s21U, but still ok. Calls are very ok too.
So no scratching for you?
I have got an S20 here and it definitely has a better sound quality with less distortion/scratching...
I was quite impressed. Especially in flex mode when both speakers face forward. Definitely one of the highlights of this phone if you ask me.
So no scratching when listening to voice mails on higher volumes? Just tried video and there the quality is fine. It is voices where my speaker struggles.
The sound Quality if better (subjectively) than my S21+, which I traded in. Less tinny and no distortion so far on loudspeaker call in flex mode.
So in my experience the speakers especially the one on the top is worst than the ones of the S20 which is sad.
One thing I noticed in addition to the bad sound quality is that the speaker grill of the earpiece doesn't cover the 3 holes completely. I am able to look through the holes. The grill only covers a part of the holes. Haven't seen this before. Can anybody confirm this or do I indeed have a faulty product?
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
twistedumbrella said:
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
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Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
Cris7ianO said:
Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
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Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
twistedumbrella said:
Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
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Feedback is appreciated . Voice messages in Whatsapp for example, same for Whatsapp and Duo video calls and phone calls as well... Distortion and scratching in the upper range coming out of the earpiece/upper speaker.
I have to decide if I keep the device until Saturday. It would be great if a few more people who own the phone could give some feedback regarding the loudspeaker of the phone during voice and video calls and voice messages
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
twistedumbrella said:
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
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Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
Cris7ianO said:
Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
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I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
twistedumbrella said:
I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
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Yeah the service is ridiculous. I love Android and use it for years for various reasons. But these encounters with bad service drag my mind towards apple. I already contacted Samsung. They offered an exchange. But I have to send in my flip first. As this is currently my only phone due to sending my S20 in for the trade-in I will not be able to do that. I am using the phone with dual sim for private and business purposes. I will try to force Samsung to send me a new one prior to sending mine back. If they don't accept I will withdraw my order and get something else. The trade-in might get me into trouble as it seems. Will never purchase over Samsung directly again. Never had issues with Amazon or apple...