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Being as some people already bought the phone at Costcos and AT&T's release is tomorrow, I wanted to start a thread for people having speaker issues.
If anyone has read my thread here: http://forum.xda-developers.com/showthread.php?t=949878 You will notice I and a few others who recently got an Inspire early have noticed very tinny call quality in the earpiece and speaker phone, and very low speaker volume on the rear external speaker to the point where you can bearly hear it ring or hear the notification tones.
So of anyone else is experiencing either of these, please post in here.
I have a report filed with our local HTC rep and she passed it up the chain. So we'll see if it goes anywhere.
just sounds weird when using pandora
Mine has excellent in-call volume, thru ear speaker. External speaker a little weak.
Boo boo speaker
Speaker is garbage. Phone speaker is phone, but the rear one sucks.
My n1 doesn't have very good speakers. Its not faulty though, just not very good. Ive heard its a problem with htc. Regarding the inspire, are we talking about defective or just poor quality?
So far its been ok. Call Quality has been good and loud enough but the speaker volume is weak compared to my iphone 4.
Very low ringtones and notifications, even with volume turned all the way up...
Does anyone know how the volume compares to the Aria? Because it's damn quite, especially if you ever set the phone down face-up, covering the back speaker...
Sent from my Liberty using XDA App
See this thread for a possible fix: http://forum.xda-developers.com/showthread.php?t=773449
Ill be trying a few things myself, hopefully not run into a boot loop in the process. hahaha
Anyone able to compare the earpiece volume to the Captivate and Aria? I thought Aria was way too low and Captivate is about right... don't want to switch to a phone with lower call volume.
simulatordos said:
Anyone able to compare the earpiece volume to the Captivate and Aria? I thought Aria was way too low and Captivate is about right... don't want to switch to a phone with lower call volume.
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The captivate is definately louder. Not as loud as an iPhone, but louder than the Inspire.
Also the captivate doesn't have that tinny sound like the Inspire does in the earpiece.
Well we sold out of Inspire's today, as did a a few other stores that I know of.
So far we have been getting good reviews of the phone in general, but many people are complaining of the low external speaker volume. I can see this is going to be a big issue with a lot of people.
I've had a few people comment on the tinny trebly sounding earpiece and speakerphone, but it appears that different people have various tolerences when it comes to sound pitch.
For people wanted to compare it to the Captivate, I would have the say the Captivate definately has better sound quality and the external speaker is a tad louder, but still not on par with the iPhone. So it just seems the Inspire although better in "almost" every way from the Captivate, is definately a step lower as far as the speakers.
I'll keep everyone informed when I hear some more back from our HTC rep. I'm hoping this can just be corrected with the software update.
this phone is AMAZING, but i agree with you choco,
the speaker is pretty much useless...its tinny, and the volume is too low. That being said,
the in ear speaker is one of the best i have used. It seems like the loud speaker, battery, and front facing camera is how HTC managed to keep this one at $100
Edit:
We nearly sold out of them as well today...people are responding very well to this phone, much better than they did with the captivate.
I bought it. I must say, I think its a little louder in call than the captivate. I think the external speaker is ok, so my feeling is that theres a production line issue here.
Speaker Issue
The speaker for notifications and ringtones is horrible. I can barely hear it when I get a call. Im thinking about returning it. Whats the point of a phone if you cant hear when someone is calling. (other than that it is a decent phone, I will test battery life tommorrow)
simulatordos said:
I bought it. I must say, I think its a little louder in call than the captivate. I think the external speaker is ok, so my feeling is that theres a production line issue here.
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Either that or varying parts. My incall speaker sounds fine. The external speaker is....well just crap. Luckily, I don't use the phone's external speaker for much anyway.
Coming from a Captivate
I bought the phone yesterday, and well I haven't had extensive use of it yet both the external and the earpiece volume are fine to me...no problem with ringer volume.
I will agree that the sound is a bit tinny.
picked mine up yesterday and the rear speaker is a bit quite for notifications. the earpiece sounded a little tinny on the first call i made with it, but i'm thinking it might have been the fact that it was to a buddy of mine on a cm7 nightly and using speaker phone. i didn't notice the tinny sound on any of the subsequent phone calls, so either i got used to it and it doesn't bother me any more or it was his phone not mine
This thread should be rename to post here if u think the speaker level is too damn low. Its not a problem when all the phone are the same. Hopefully it is fixable with a software update.
Yeah speaker sucks I mean look at it... they didn't even try
For some reason when I talk over the Phone without a head peice everyone tells me it sounds muffled or like if I had my mouth full of food. Could this be results of me still having the plastic the phone came with? Or its the phone its self?
+1 i have the same problem !
Yes, Me too
And it's my second phone.
I came from an HD2 and I'm not liking this phone.
The second phone is 10 times better all round but still not good.
Do they all have bad call quality?
I.e should I keep getting it replaced or repaired or accept it as it is?
When I've had bad call quality or reception previously O2 have sent me a new SIM Card. Why? Can the Sim affect these problems?
I exchanged the phone and SIM card but it's the same !
EDIT: I have a sound robotic after 50% of volume !
Have you tried recording to see if it's still there? I recorded myself right now and everything seems normal to me
Swyped from my HTC Sensation
My problem is that I hear bad in my phone speaker in call !
hey i guys i think i have a solution i was reading another thread where they were stating how you can get another battery cover by calling htc and complaining about the screen making a cracking noise. so i went ahead and did it and the battery cover i received in the mail gives me better reception and no drop calls which i was experiencing alot with the old battery cover. also i haven't been told that i sound muffled over the phone. i don't know if this is the solution but its worth you guys giving it a try
Thanks for that Info.
Certainly sounds like HTC in the US have acknowledged the problem.
I will call HTC Uk in the morning (and just hope they are aware of the problems and the new back cover)
I've had several converations with O2 and they acknowledged the problem as they kept asking me to repeat myself before it started going crackly and finally dropped the call.
After several attempt at a decent conversation I gave up and called them on the Landline
Called HTC today and seems like the back cover isn't a fix for this problem.
However Google is supposed to be working on a fix to give to HTC, and for me to keep an eye on the HTC website or HTC on Facebook.
I will probably have given up with the phone by then!
ariel123 said:
hey i guys i think i have a solution i was reading another thread where they were stating how you can get another battery cover by calling htc and complaining about the screen making a cracking noise. so i went ahead and did it and the battery cover i received in the mail gives me better reception and no drop calls which i was experiencing alot with the old battery cover. also i haven't been told that i sound muffled over the phone. i don't know if this is the solution but its worth you guys giving it a try
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HTC USA sent me a new back cover because mine was awful. I also have crappy phone call quality both through the speaker and bluetooth. When I got the new back cover it fit much, although not perfectly. That being said, call quality is still crap so for me it has nothing to do with the cover. Called HTC back and they said they were aware and working on a fix. No timeframe for an update
I can confirm that certain sensations just have bad mics. I know 2 other friends with them and one of them has a bad mic like me. People often say that it sounds like I'm underwater at times. If I put a mic on, the problem goes away.
Hi guys, so far love the phone, came from a GSII.
My concern is that people are complaining that the voice quality on the call recipient's end is robotic and muddy sounding. They often complain that they can barely hear me or make out what i am saying. I am not calling them from a noisey environment, it is from a quiet room.
Anyone else??
after 174 views, no one can confirm or deny the same issue? Can anyone please comment on call quality?
Nobody's mentioned it to me yet, and I've made quite a few calls. I'd use the land line and call myself, but that's one of those psychological things where I'd be biased that my own voice either A) sounds like **** or B)sounds perfectly normal.
No issues here, I've only made a handful of calls but so far no one has complained.
mikea3000 said:
Hi guys, so far love the phone, came from a GSII.
My concern is that people are complaining that the voice quality on the call recipient's end is robotic and muddy sounding. They often complain that they can barely hear me or make out what i am saying. I am not calling them from a noisey environment, it is from a quiet room.
Anyone else??
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Some more people commented/complained today saying it sounds like my mouth is directly on the microphone and thus makes my voice sound unclear. never had this complaint with my gsII
No complaints here I think the quality's really good
Sent from my HTC One S using XDA Premium App
mikea3000 said:
Some more people commented/complained today saying it sounds like my mouth is directly on the microphone and thus makes my voice sound unclear. never had this complaint with my gsII
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I received my replacement one s due to call quality issues and the new one is even worse. everyone says i sound like im in a tin can as my voice is SUPER muffled. they can hear when i start and stop talking but the words just arent sharp enough to hear anything. wtf is going on with this phone?
I'm actually experiencing this with mine on Telus. It's especially noticable when it's on speakerphone. Never had any issues with my previous phones, but with this one I have to repeat myself a whole lot.
No issues on Tmob us.
I have issues sometimes hearing the caller on the end - the audio is distorted and robotic even when I have full bars. Did not have any issues on my old phone.
If I turn down the volume it helps with the distortion so it definitely seems to be from the device itself.
Are you using a case? I had a few complaints when I was using D3 case. Mic was so deep in little hole in case. Since I have switched to a Cruzerlite case( best and slimmest One S case of all!) all is well and have had zero complaints.
Sent from my HTC One S using Xparent Cyan Tapatalk 2
Case or no case, makes no difference. It's quite infuriating. I'm on my second phone and it exhibits the same problems.
My fiancee just got this phone a few days ago and I've noticed her voice sounds scratchy and robotic when I talk to her. Her previous 3 phones never did this. Sometimes her One-S even drops the call when she has 2 and 3 bars of signal which is really odd. We are taking the phone back Monday to see if we can either exchange it for another one or get another phone.
I thought I read somewhere that this phone uses some new technology that reduces background noise and I'm wondering if perhaps the sound quality is a software issue.
I have the same issue, but only if i am holding the phone on my left ear with my shoulder. No issues on right side.
The only issue I have is the voice on the other end is more quiet and I have to ask to repeat (even though the volume is turned up high to hear the other party).
Sent from my HTC One S using xda app-developers app
I've had this issue with most of the T-Mobile phones(G1,HD2,MT3GS,MT4G,MT4GS,One S) I have had. I always assumed that it was an issue with the network.
My issue is when I squeeze the phone between my cheek and shoulder, people cant even understand me. I've never had an issue like this with another phone.
Noise while calling
Are you on Wifi only calling mode? It can happen when the Wifi speed is low!
How about the EU radio? Anyone on tmous using that and still having probs?
Sent from my HTC One S using Tapatalk 2
mikea3000
try to switch in network/network mode from auto or wcdma to gsm only and try...I have same problem in low reception wcdma and when I switch to gsm its all fine. Try this and if its halp report back that oather people see that maybe work for some one else.
Hello all I have a problem. no matter who I call Im told my voice sounds muffled. This is a stock phone. nothing changed. I did a hard reset but still have problem. Any suggestion?
Take off your case
Sent from my One X using xda premium
I don' t have a cover.
Yeap, same thing here...
Arent other people facing this issue?
Even a lot of online reviews mentioned this. But i never thought the mic quality is going to be this troublesome.
I tried calling myself on an Atrix/Galaxy S/Galaxy note
I myself find the microphone quality quite cheap. It picks up the slightest of nicks and bumps but its definitely too muddy for the other persons comfort!!
The call volumes were very low on my G2 and Sensation in the past. They fixed that but messed up the microphone quality!
Seriously disappointing. Not buying a HTC device ever again!
btw. Not using a case or anything.
bloodhawk The call volumes were very low on my G2 and Sensation in the past[/QUOTE said:
How is the call volume on the HOX? Is it very loud? I am thinking of purchasing the HOX phone but it needs to have a loud call volume. Thanks!
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Hi,
how is the loudspeaker quality for people who already own the phone?
For me the speakers are not that great. Especially the top one in the earpiece. Calls aren't that great and listening to voice messages or even videos and music is just ok.
I get scratching in the top one pretty early. It depends on the audio quality/source but sometimes it already scratches around 60% of max volume. Especially in calls and voice messages.
It sound very good. Less bass then my s21U, but still ok. Calls are very ok too.
So no scratching for you?
I have got an S20 here and it definitely has a better sound quality with less distortion/scratching...
I was quite impressed. Especially in flex mode when both speakers face forward. Definitely one of the highlights of this phone if you ask me.
So no scratching when listening to voice mails on higher volumes? Just tried video and there the quality is fine. It is voices where my speaker struggles.
The sound Quality if better (subjectively) than my S21+, which I traded in. Less tinny and no distortion so far on loudspeaker call in flex mode.
So in my experience the speakers especially the one on the top is worst than the ones of the S20 which is sad.
One thing I noticed in addition to the bad sound quality is that the speaker grill of the earpiece doesn't cover the 3 holes completely. I am able to look through the holes. The grill only covers a part of the holes. Haven't seen this before. Can anybody confirm this or do I indeed have a faulty product?
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
twistedumbrella said:
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
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Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
Cris7ianO said:
Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
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Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
twistedumbrella said:
Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
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Feedback is appreciated . Voice messages in Whatsapp for example, same for Whatsapp and Duo video calls and phone calls as well... Distortion and scratching in the upper range coming out of the earpiece/upper speaker.
I have to decide if I keep the device until Saturday. It would be great if a few more people who own the phone could give some feedback regarding the loudspeaker of the phone during voice and video calls and voice messages
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
twistedumbrella said:
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
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Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
Cris7ianO said:
Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
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I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
twistedumbrella said:
I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
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Yeah the service is ridiculous. I love Android and use it for years for various reasons. But these encounters with bad service drag my mind towards apple. I already contacted Samsung. They offered an exchange. But I have to send in my flip first. As this is currently my only phone due to sending my S20 in for the trade-in I will not be able to do that. I am using the phone with dual sim for private and business purposes. I will try to force Samsung to send me a new one prior to sending mine back. If they don't accept I will withdraw my order and get something else. The trade-in might get me into trouble as it seems. Will never purchase over Samsung directly again. Never had issues with Amazon or apple...