Being as some people already bought the phone at Costcos and AT&T's release is tomorrow, I wanted to start a thread for people having speaker issues.
If anyone has read my thread here: http://forum.xda-developers.com/showthread.php?t=949878 You will notice I and a few others who recently got an Inspire early have noticed very tinny call quality in the earpiece and speaker phone, and very low speaker volume on the rear external speaker to the point where you can bearly hear it ring or hear the notification tones.
So of anyone else is experiencing either of these, please post in here.
I have a report filed with our local HTC rep and she passed it up the chain. So we'll see if it goes anywhere.
just sounds weird when using pandora
Mine has excellent in-call volume, thru ear speaker. External speaker a little weak.
Boo boo speaker
Speaker is garbage. Phone speaker is phone, but the rear one sucks.
My n1 doesn't have very good speakers. Its not faulty though, just not very good. Ive heard its a problem with htc. Regarding the inspire, are we talking about defective or just poor quality?
So far its been ok. Call Quality has been good and loud enough but the speaker volume is weak compared to my iphone 4.
Very low ringtones and notifications, even with volume turned all the way up...
Does anyone know how the volume compares to the Aria? Because it's damn quite, especially if you ever set the phone down face-up, covering the back speaker...
Sent from my Liberty using XDA App
See this thread for a possible fix: http://forum.xda-developers.com/showthread.php?t=773449
Ill be trying a few things myself, hopefully not run into a boot loop in the process. hahaha
Anyone able to compare the earpiece volume to the Captivate and Aria? I thought Aria was way too low and Captivate is about right... don't want to switch to a phone with lower call volume.
simulatordos said:
Anyone able to compare the earpiece volume to the Captivate and Aria? I thought Aria was way too low and Captivate is about right... don't want to switch to a phone with lower call volume.
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The captivate is definately louder. Not as loud as an iPhone, but louder than the Inspire.
Also the captivate doesn't have that tinny sound like the Inspire does in the earpiece.
Well we sold out of Inspire's today, as did a a few other stores that I know of.
So far we have been getting good reviews of the phone in general, but many people are complaining of the low external speaker volume. I can see this is going to be a big issue with a lot of people.
I've had a few people comment on the tinny trebly sounding earpiece and speakerphone, but it appears that different people have various tolerences when it comes to sound pitch.
For people wanted to compare it to the Captivate, I would have the say the Captivate definately has better sound quality and the external speaker is a tad louder, but still not on par with the iPhone. So it just seems the Inspire although better in "almost" every way from the Captivate, is definately a step lower as far as the speakers.
I'll keep everyone informed when I hear some more back from our HTC rep. I'm hoping this can just be corrected with the software update.
this phone is AMAZING, but i agree with you choco,
the speaker is pretty much useless...its tinny, and the volume is too low. That being said,
the in ear speaker is one of the best i have used. It seems like the loud speaker, battery, and front facing camera is how HTC managed to keep this one at $100
Edit:
We nearly sold out of them as well today...people are responding very well to this phone, much better than they did with the captivate.
I bought it. I must say, I think its a little louder in call than the captivate. I think the external speaker is ok, so my feeling is that theres a production line issue here.
Speaker Issue
The speaker for notifications and ringtones is horrible. I can barely hear it when I get a call. Im thinking about returning it. Whats the point of a phone if you cant hear when someone is calling. (other than that it is a decent phone, I will test battery life tommorrow)
simulatordos said:
I bought it. I must say, I think its a little louder in call than the captivate. I think the external speaker is ok, so my feeling is that theres a production line issue here.
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Either that or varying parts. My incall speaker sounds fine. The external speaker is....well just crap. Luckily, I don't use the phone's external speaker for much anyway.
Coming from a Captivate
I bought the phone yesterday, and well I haven't had extensive use of it yet both the external and the earpiece volume are fine to me...no problem with ringer volume.
I will agree that the sound is a bit tinny.
picked mine up yesterday and the rear speaker is a bit quite for notifications. the earpiece sounded a little tinny on the first call i made with it, but i'm thinking it might have been the fact that it was to a buddy of mine on a cm7 nightly and using speaker phone. i didn't notice the tinny sound on any of the subsequent phone calls, so either i got used to it and it doesn't bother me any more or it was his phone not mine
This thread should be rename to post here if u think the speaker level is too damn low. Its not a problem when all the phone are the same. Hopefully it is fixable with a software update.
Yeah speaker sucks I mean look at it... they didn't even try
Related
Is it just my pro? or are most like that? I just got my pro yesterday, and they ear piece sounds too distort. It sounds like a crappy earpiece, it vibrates and sounds way too fuzzy and buzzy and distorted. Is there any way to fix that? or should I take it back for another pro?
same problem here
My ear piece sounds distorted (muffled), no matter who i call, when i switch to the speaker or put on the headsets that came with the phone it sounds awesome.
i purchased mine through bestbuy and sprint.
i went to bestbuy today to try and exchange it because this is the only problem i have with this phone and the new phone that the CSR took out of a new box had the same problem.
I think this is with all of the sprint htc touch pros, i guess more people should reply to this thread and let us know if they have the same problem of not.
i emailed htc about this and they said to hard reset the phone......why would that fix the problem since i just bought it saturday and i havent put much of anything on it.
ANYONE THAT CAN POST THEIR EXPERIENCE, IT WOULD BE APPRECIATED.
I went to sprint and I tried out the Diamond, the speaker on it, sounded a bit better than mine. And yes its just the ear piece on the phone, on speaker it sounds normal, and as well with the headset. Unfortunately all best buys around my area are sold out...
Take the plastic cover off the front plate. It is covering the ear piece causing the sound to be muffled.
I purchased two Touch Pro's from best buy...two different stores, and can confirm that the audio is completely different between the two. One is perfect...audio is wayyy better than my previous mogul. My wife's touch pro however sounds aweful, totally distored at every volume level.
Called sprint last night, they said the phone was too new for them to comment and that they haven't recieved any complaints about the issue.
Unfortunately, there are no more touch pro's in denver to exchange with so...I'll have to hold on till the next batch arrives at best buy.
Mine sounds OK at medium volume, but with the volume up all of the way, it sounds terrible! I bought mine at Best Buy (St. Louis) on 10/27
same problem.. have not talked enough yet to really care. just got last night, so i will know in a day or two if i can stand it.
definitley the same experience here, muffled sound from the ear piece and, yes, I did remove the plastic. Almost sounds like a busted speaker sounds. It has been this way from straight out the box (Sunday monring at best buy in IL)
I did apply the audio patch to increase the volume... but it didn't help. It's really tinny at higher volumes. It is actually painful to listen to!
has anyone tried doing a hard reset after encountering this problem?
and if so, did it work or is it the same?
Hard reset has been performed twice, and I still have the problem. I don't think its software related, rather than the speaker itself. It sounds like a very crappy speaker, like a toy. At high pitch noises, it crackles and its horrible. it sounds tinny, like a tin can. Imagine 99 cent ear buds bought at a 99 cent store, and playing something like metallica on them. It sounds horrible.
Unfortunately, I am having the same problem. I removed the plastic cover and it helped a bit, but there is obviously still a problem.
On my old Samsung, I always had the volume level to the earpiece turned all the way down and I could hear all calls perfectly. On the Touch Pro, I have to crank the earpiece as loud as it will go and the voices are still very muffled and sound distant. I do not know if perhaps I got a bad unit, but if I was in a crowded room or driving with the windows down, I would not be able to have a conversation even with the volume at maximum.
This may be a deal breaker.
Can someone please post the info for the registry hack and how it has worked for others?
just went to bestbuy, exchanged my phone, and haleluya, it now sounds like my olg htc mogul and like every phone is suppose to sounds, CRYSTAL CLEAR....
thanks to everyone for the postings....if you have this problem, exchange, do not wait for a firmware upgrade, because this might be the hardware which a FW upgrade cannot fix.
After a week with my phone, they finally got more in stock, went to best buy and exchanged it, now it sounds crystal clear. Exchange it! Problem solved.
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
oldfox said:
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
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the volume has not been heightened, now it just sounds clear.
to me the phones earpiece never needed to be louder.
but thats just me
It's definately a hardware issue, I had this issue, exchanged it at BB, and now it's gone. I went from abuild date of 10/14 to 10/15
ruined,
how do you determine the build date? I have the same issue, so guess I will be exchanging mine too, but if there is a way to determine if the new one I get is from a bad batch before I activate it, that would be good.
Alon
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
nickba said:
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
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I had the same problem: till last week my earpiece was working but last week was dead, I can not hear anything. If you find how to remove and exchange the earpiece please send also to me on a PM.
Thanks a lot!
I was just wondering if anyone else found their earpiece to have a muffled almost buzzy noise to it?
It is subtle, but compared to my previous MT4G, it is not nearly as clear or as loud. Sounds almost like the beginning of blown car speaker.
So far no, it sounds pretty good to me. Louder than the Galaxy S and perhaps a little clearer. Are you at 100% volume?
I am at full volume. The earpiece volume is a little low to me. I'm gonna go back to bb and see if they have a demo I can compare it to. I don't know if it's worth risking a return on, as everything else is perfect.
Sent from my Nexus S using XDA App
Had that same problem on my previous ns. The earpiece would rattle on highest volume during calls. It was an obvious defect but if you dont mind having calls at lower volume, keep it as getting a new ns could mean getting other defects.
Sent from my Nexus S using XDA App
Is anyone else starting to get bad tinny sound in their earpiece? Making calls, talking, just hearing the "ringing" sound when making a call is driving me nuts. Sounds like the built-in earpiece speaker is crapping out.
Is this covered by warranty?
Did you drop the phone. I dropped mine and then that same problem started. Annoying as hell
Sent from my ADR6400L using XDA App
I experience this with my pristine Thunderbolt. No dings, no falls; just a few weeks old.
HTC doesn't care
Yes the ear piece speaker is defective and the external speaker also. I spoke with HTC and they said it was a software problem and would be fixed (What a Load). The phone also has a bad amplifier for the speakers and ear phone jack. If you turn up the base when listening earphones the amplifier cracks and distorts (Same volume on my Zune, Omnia II and Galaxy Tab sounds great). HTC said to turn the volume down. Good answer! Hopefully Samsung starts making better looking phones, because this will be my last HTC!
I got my Pixel 3XL device yesterday and it seems to me that the quality of the front facing speakers is much worse than previous generations. My Nexus 6P had better front speakers. The top and bottom speakers are clearly very different. The top speaker is basically just sound from an earpiece speaker and sounds tinny and not very loud. The bottom speaker is more bassy but muffled. I wanted to know if it's just my unit or anyone else noticed the same. Maybe the regular Pixel 3 is better? The speaker grilles look symmetric on that device.
Thanks!
Sent from my SM-G950U1 using Tapatalk
The top speaker on both the Pixel 2 and Pixel 3 series does not get as loud or have as much bass as the bottom speaker. They also sound less warm in tone than the 6P, but some have assumed the waterproofing mesh that is used contributes to this.
notifications sound terrible. they only come out one speaker so its not loud and sounds like crap. why in the world would google make it so that only one speaker is used for notifications?? other then that they are fantastic
bigdave79 said:
I got my Pixel 3XL device yesterday and it seems to me that the quality of the front facing speakers is much worse than previous generations. My Nexus 6P had better front speakers. The top and bottom speakers are clearly very different. The top speaker is basically just sound from an earpiece speaker and sounds tinny and not very loud. The bottom speaker is more bassy but muffled. I wanted to know if it's just my unit or anyone else noticed the same. Maybe the regular Pixel 3 is better? The speaker grilles look symmetric on that device.
Thanks!
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This is a wide spread issue. Hopefully Google jumps on this quickly. I think they could easily fix them in a software update.
TheAtheistOtaku said:
notifications sound terrible. they only come out one speaker so its not loud and sounds like crap. why in the world would google make it so that only one speaker is used for notifications?? other then that they are fantastic
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It's been like this for most dual speaker phones. Every HTC , Pixel, and Sony dual speaker phone I've had only uses notifications and call speaker through the bottom speaker. I'm surprised people are just now noticing this. I started a thread on the pixel 2 forum nearly a year ago asking if anyone found a mod to enable the second speaker for notifications and speaker phone calls. Short answer, no.
I am sure we can find a solution by editing the right XML files in the root system directory.
My note 9 sounds better. May have to return this baby as the speakers and camera are my main reason for switching and I don't think either are better.
Sent from my Pixel 3 XL using Tapatalk
I have both the Pixel 3 and 3 XL, the smaller Pixel 3 do sound much better than the XL. The XL sounds muffled and not as clear compared to the smaller Pixel 3.
isjoining said:
I have both the Pixel 3 and 3 XL, the smaller Pixel 3 do sound much better than the XL. The XL sounds muffled and not as clear compared to the smaller Pixel 3.
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Figures. Last year the small Pixel had a better screen, so Google fixed that this year. Now they screwed up the speakers. What's next? Oh well, once we get root we can fix the sound. I feel sorry for the Verizon Pixel owners, they won't be able to do anything about the sound.
In the interim, could try this app https://play.google.com/store/apps/details?id=com.devdnua.equalizer.free
Disable musicfx and play with the eq a bit. It's the best option til root is available.
nycdiplomat said:
In the interim, could try this app https://play.google.com/store/apps/details?id=com.devdnua.equalizer.free
Disable musicfx and play with the eq a bit. It's the best option til root is available.
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Does this run in the background and drain battery much??
synplex said:
Does this run in the background and drain battery much??
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I havent noticed any extra drain. 4hr sot at 53% since
I don't have any way to quantify this, but I think that there might be a break in period for the speakers. While they remain unbalanced in volume output between top and bottom speakers, the clarity, quality and distortion have all improved greatly. The distortion seems to be gone and I no longer can hear any "fuzziness" in the audio. And when watching videos, people speaking is much more clear and understandable. Like I said, this could just be my perception but I'm very pleased by this considering the very rough start with this phone.
All that said, my iPhone still sounds better on balance. But that doesn't really surprise me as Apple has been in the music game far longer.
I Googled it and Google says speakers do have a break in period. Maybe the speakers will sound better the longer they're used. I don't know if it's true or not but you can Google it and read what I did.
Listen to this video around half volume. Listen to your bottom speaker.
Can you tell when holding the phone 12 or more inches away from your face? I am pretty sure that is the use case the sound was engineered for... I can't but my hearing sucks.
Sent from my Pixel 3 XL using Tapatalk
Huh, I use speakerphone all the time and I think it sounds great. Also sounds fine to me with videos and that sort of thing where dialog is clear and relatively natural sounding. You folks talking about music playback over the speakers?
Edit... Ok, never mind. Just listened to music through the speakers and that does have sort of a muffled quality to it. I cant compare it because I never use my phones to play music through the speakers but I'm guessing it's usually more clear.
I dont like the imbalance especially since my pixel 2 xl doesn't have it granted the 3 xl speakers have better quality then the 2 XL . i can hear the one side much louder making the other one almost not heard at all because the one side just over powers it
This may not be a sound issue, as a notification issue. I noticed that if you play the notification sound from the settings menu, it sounds clearer, than when it's used in a notification. Anyone else want to try and see if they hear the same?
In general, there is some truth to improved sound after speaker break-in. It's normal high end speaker manufacturer education to consumers.
Hi,
how is the loudspeaker quality for people who already own the phone?
For me the speakers are not that great. Especially the top one in the earpiece. Calls aren't that great and listening to voice messages or even videos and music is just ok.
I get scratching in the top one pretty early. It depends on the audio quality/source but sometimes it already scratches around 60% of max volume. Especially in calls and voice messages.
It sound very good. Less bass then my s21U, but still ok. Calls are very ok too.
So no scratching for you?
I have got an S20 here and it definitely has a better sound quality with less distortion/scratching...
I was quite impressed. Especially in flex mode when both speakers face forward. Definitely one of the highlights of this phone if you ask me.
So no scratching when listening to voice mails on higher volumes? Just tried video and there the quality is fine. It is voices where my speaker struggles.
The sound Quality if better (subjectively) than my S21+, which I traded in. Less tinny and no distortion so far on loudspeaker call in flex mode.
So in my experience the speakers especially the one on the top is worst than the ones of the S20 which is sad.
One thing I noticed in addition to the bad sound quality is that the speaker grill of the earpiece doesn't cover the 3 holes completely. I am able to look through the holes. The grill only covers a part of the holes. Haven't seen this before. Can anybody confirm this or do I indeed have a faulty product?
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
twistedumbrella said:
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
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Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
Cris7ianO said:
Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
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Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
twistedumbrella said:
Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
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Feedback is appreciated . Voice messages in Whatsapp for example, same for Whatsapp and Duo video calls and phone calls as well... Distortion and scratching in the upper range coming out of the earpiece/upper speaker.
I have to decide if I keep the device until Saturday. It would be great if a few more people who own the phone could give some feedback regarding the loudspeaker of the phone during voice and video calls and voice messages
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
twistedumbrella said:
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
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Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
Cris7ianO said:
Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
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I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
twistedumbrella said:
I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
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Yeah the service is ridiculous. I love Android and use it for years for various reasons. But these encounters with bad service drag my mind towards apple. I already contacted Samsung. They offered an exchange. But I have to send in my flip first. As this is currently my only phone due to sending my S20 in for the trade-in I will not be able to do that. I am using the phone with dual sim for private and business purposes. I will try to force Samsung to send me a new one prior to sending mine back. If they don't accept I will withdraw my order and get something else. The trade-in might get me into trouble as it seems. Will never purchase over Samsung directly again. Never had issues with Amazon or apple...