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The loudspeaker of XDAII?

I bought my XDA II three days ago. Is it normal that when I play MP3s through Media Player by the loudspeaker, it crackles a little bit on many of the songs? Also when I talk on the phone, the sound quality by the speaker is not very crisp. Is this normal, and if not, can I fix it?

Mines does and my friends does. So I guess it is normal, a bit crap I know but its still a great device.

at least its loud =P

It is definetely a great device. I just wanted to know if it normal, or should I go to the shop where I bought it from. But since you also have similar problem, then it fine.

Well, I sent my first one back because of the crackling. Thought it was a fault unit, but the replacement did the same. In fact the replacement crackles during normal voice calls, but I gave up complaining. The new XDAIIs doesnt do it though.

I found that the buttons near the loudspeaker (the Contacts and Calendar buttons) vibrate causing some of the buzzing. Almost want to put a dab of silicone or something soft that allows the buttons to be functional, yet reduce buzzing. Anybody notice or try this?

Yeah I noticed the buttons did that too (mostly the volume slider in my case). That seems like quite a good idea about the silcone. I'm tempted to try it, but a little scared that I might completely mess it up.

Sound from ear piece is too distort

Is it just my pro? or are most like that? I just got my pro yesterday, and they ear piece sounds too distort. It sounds like a crappy earpiece, it vibrates and sounds way too fuzzy and buzzy and distorted. Is there any way to fix that? or should I take it back for another pro?

same problem here
My ear piece sounds distorted (muffled), no matter who i call, when i switch to the speaker or put on the headsets that came with the phone it sounds awesome.
i purchased mine through bestbuy and sprint.
i went to bestbuy today to try and exchange it because this is the only problem i have with this phone and the new phone that the CSR took out of a new box had the same problem.
I think this is with all of the sprint htc touch pros, i guess more people should reply to this thread and let us know if they have the same problem of not.
i emailed htc about this and they said to hard reset the phone......why would that fix the problem since i just bought it saturday and i havent put much of anything on it.
ANYONE THAT CAN POST THEIR EXPERIENCE, IT WOULD BE APPRECIATED.

I went to sprint and I tried out the Diamond, the speaker on it, sounded a bit better than mine. And yes its just the ear piece on the phone, on speaker it sounds normal, and as well with the headset. Unfortunately all best buys around my area are sold out...

Take the plastic cover off the front plate. It is covering the ear piece causing the sound to be muffled.

I purchased two Touch Pro's from best buy...two different stores, and can confirm that the audio is completely different between the two. One is perfect...audio is wayyy better than my previous mogul. My wife's touch pro however sounds aweful, totally distored at every volume level.
Called sprint last night, they said the phone was too new for them to comment and that they haven't recieved any complaints about the issue.
Unfortunately, there are no more touch pro's in denver to exchange with so...I'll have to hold on till the next batch arrives at best buy.

Mine sounds OK at medium volume, but with the volume up all of the way, it sounds terrible! I bought mine at Best Buy (St. Louis) on 10/27

same problem.. have not talked enough yet to really care. just got last night, so i will know in a day or two if i can stand it.

definitley the same experience here, muffled sound from the ear piece and, yes, I did remove the plastic. Almost sounds like a busted speaker sounds. It has been this way from straight out the box (Sunday monring at best buy in IL)

I did apply the audio patch to increase the volume... but it didn't help. It's really tinny at higher volumes. It is actually painful to listen to!

has anyone tried doing a hard reset after encountering this problem?
and if so, did it work or is it the same?

Hard reset has been performed twice, and I still have the problem. I don't think its software related, rather than the speaker itself. It sounds like a very crappy speaker, like a toy. At high pitch noises, it crackles and its horrible. it sounds tinny, like a tin can. Imagine 99 cent ear buds bought at a 99 cent store, and playing something like metallica on them. It sounds horrible.

Unfortunately, I am having the same problem. I removed the plastic cover and it helped a bit, but there is obviously still a problem.
On my old Samsung, I always had the volume level to the earpiece turned all the way down and I could hear all calls perfectly. On the Touch Pro, I have to crank the earpiece as loud as it will go and the voices are still very muffled and sound distant. I do not know if perhaps I got a bad unit, but if I was in a crowded room or driving with the windows down, I would not be able to have a conversation even with the volume at maximum.
This may be a deal breaker.
Can someone please post the info for the registry hack and how it has worked for others?

just went to bestbuy, exchanged my phone, and haleluya, it now sounds like my olg htc mogul and like every phone is suppose to sounds, CRYSTAL CLEAR....
thanks to everyone for the postings....if you have this problem, exchange, do not wait for a firmware upgrade, because this might be the hardware which a FW upgrade cannot fix.

After a week with my phone, they finally got more in stock, went to best buy and exchanged it, now it sounds crystal clear. Exchange it! Problem solved.

But what about the volume, has that been heightened on the two new phones purchased from bestbuy

oldfox said:
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
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the volume has not been heightened, now it just sounds clear.
to me the phones earpiece never needed to be louder.
but thats just me

It's definately a hardware issue, I had this issue, exchanged it at BB, and now it's gone. I went from abuild date of 10/14 to 10/15

ruined,
how do you determine the build date? I have the same issue, so guess I will be exchanging mine too, but if there is a way to determine if the new one I get is from a bad batch before I activate it, that would be good.
Alon

My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?

nickba said:
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
Click to expand...
Click to collapse
I had the same problem: till last week my earpiece was working but last week was dead, I can not hear anything. If you find how to remove and exchange the earpiece please send also to me on a PM.
Thanks a lot!

Post here if you have speaker issues.

Being as some people already bought the phone at Costcos and AT&T's release is tomorrow, I wanted to start a thread for people having speaker issues.
If anyone has read my thread here: http://forum.xda-developers.com/showthread.php?t=949878 You will notice I and a few others who recently got an Inspire early have noticed very tinny call quality in the earpiece and speaker phone, and very low speaker volume on the rear external speaker to the point where you can bearly hear it ring or hear the notification tones.
So of anyone else is experiencing either of these, please post in here.
I have a report filed with our local HTC rep and she passed it up the chain. So we'll see if it goes anywhere.

just sounds weird when using pandora

Mine has excellent in-call volume, thru ear speaker. External speaker a little weak.

Boo boo speaker
Speaker is garbage. Phone speaker is phone, but the rear one sucks.

My n1 doesn't have very good speakers. Its not faulty though, just not very good. Ive heard its a problem with htc. Regarding the inspire, are we talking about defective or just poor quality?

So far its been ok. Call Quality has been good and loud enough but the speaker volume is weak compared to my iphone 4.

Very low ringtones and notifications, even with volume turned all the way up...

Does anyone know how the volume compares to the Aria? Because it's damn quite, especially if you ever set the phone down face-up, covering the back speaker...
Sent from my Liberty using XDA App

See this thread for a possible fix: http://forum.xda-developers.com/showthread.php?t=773449
Ill be trying a few things myself, hopefully not run into a boot loop in the process. hahaha

Anyone able to compare the earpiece volume to the Captivate and Aria? I thought Aria was way too low and Captivate is about right... don't want to switch to a phone with lower call volume.

simulatordos said:
Anyone able to compare the earpiece volume to the Captivate and Aria? I thought Aria was way too low and Captivate is about right... don't want to switch to a phone with lower call volume.
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The captivate is definately louder. Not as loud as an iPhone, but louder than the Inspire.
Also the captivate doesn't have that tinny sound like the Inspire does in the earpiece.

Well we sold out of Inspire's today, as did a a few other stores that I know of.
So far we have been getting good reviews of the phone in general, but many people are complaining of the low external speaker volume. I can see this is going to be a big issue with a lot of people.
I've had a few people comment on the tinny trebly sounding earpiece and speakerphone, but it appears that different people have various tolerences when it comes to sound pitch.
For people wanted to compare it to the Captivate, I would have the say the Captivate definately has better sound quality and the external speaker is a tad louder, but still not on par with the iPhone. So it just seems the Inspire although better in "almost" every way from the Captivate, is definately a step lower as far as the speakers.
I'll keep everyone informed when I hear some more back from our HTC rep. I'm hoping this can just be corrected with the software update.

this phone is AMAZING, but i agree with you choco,
the speaker is pretty much useless...its tinny, and the volume is too low. That being said,
the in ear speaker is one of the best i have used. It seems like the loud speaker, battery, and front facing camera is how HTC managed to keep this one at $100
Edit:
We nearly sold out of them as well today...people are responding very well to this phone, much better than they did with the captivate.

I bought it. I must say, I think its a little louder in call than the captivate. I think the external speaker is ok, so my feeling is that theres a production line issue here.

Speaker Issue
The speaker for notifications and ringtones is horrible. I can barely hear it when I get a call. Im thinking about returning it. Whats the point of a phone if you cant hear when someone is calling. (other than that it is a decent phone, I will test battery life tommorrow)

simulatordos said:
I bought it. I must say, I think its a little louder in call than the captivate. I think the external speaker is ok, so my feeling is that theres a production line issue here.
Click to expand...
Click to collapse
Either that or varying parts. My incall speaker sounds fine. The external speaker is....well just crap. Luckily, I don't use the phone's external speaker for much anyway.

Coming from a Captivate
I bought the phone yesterday, and well I haven't had extensive use of it yet both the external and the earpiece volume are fine to me...no problem with ringer volume.
I will agree that the sound is a bit tinny.

picked mine up yesterday and the rear speaker is a bit quite for notifications. the earpiece sounded a little tinny on the first call i made with it, but i'm thinking it might have been the fact that it was to a buddy of mine on a cm7 nightly and using speaker phone. i didn't notice the tinny sound on any of the subsequent phone calls, so either i got used to it and it doesn't bother me any more or it was his phone not mine

This thread should be rename to post here if u think the speaker level is too damn low. Its not a problem when all the phone are the same. Hopefully it is fixable with a software update.

Yeah speaker sucks I mean look at it... they didn't even try

[Q] defective earpiece?

ive had my n5 for two days now and something that struck me right away was the muffled low quality earpiece it sounds like if somethings covering the opening or something. from the reviews ive read they all claim it to be surprisingly good and better than the n4's, but from what ive used it its night and day worse than my nexus 4 earpiece (which btw is a huge complement to the n4 cause that earpiece is complete garbage cause of the constant hissing noise in the background, the random loudness spikes and random beeps that almost leave me deaf) im starting to think i either have a defective earpiece or the call quality isnt set to the proper setting? its rooted and unlocked on stock 4.4. any suggestions? already reset phone settings am thinking of exchanging it but ehhh probably be 4 weeks b4 i get one
on a side note any news on paranoid android coming to n5?
edit i have the blk 32 gig model ordered from US play store
also id like to add that when i connect my earphones the call quality sounds the same which makes me believe its the call quality itself

My earpiece is really low also . I can barely hear anyone .
Sent from my Nexus 5 using Tapatalk

That background noise was really frustrating, none of the phones i have got ever had such a crappy issue. This thing is a phone FIRST and all the ****ing rest comes than...
RMA arrives today though, i do really hope this is good one.

Call Quality

Hello,
I've gotten my Z3 in copper last week, and will send it back tomorrow to get a replacement. There are two reasons for that:
1. The display glass is either too small or wasn't put in centered. While I have no gap on the left side, there is a rather one on the right side. Aside from the aesthetic annoyance, it's large enough that it could compromise the IP rating, and I don't want to risk that.
2. Other people complained about call quality, which is what this thread is about.
I tried it with five different partners / phones. Four could hear me most of the time, with one I had to shout. All five said I sound muffled, like I'm talking through a pillow, or as if I wouldn't open my mouth when I speak. Two complained about compression artifacts ("Like an MP3 at 64 kBit/s"). One could make out rather well what I said, two required me to repeat what I say every twenty seconds. All five also said that my voice was very quiet.
Changing from LTE to UMTs and GSM changed nothing.
Turning off noise cancellation in the call settings changed nothing. Setting the mic gain from Auto to High made it not a single bit clearer, but distorted the sound.
Using a headset, everything was okay, though one person said that they still hear a bit of compression artifacts.
The funny thing is that when I used the Sony Recording App to check the mics, they sounded rather good (both of them, you can set it to Stereo and have the lower mic on one and the ambient mic on another channel). So I guess this has something to do with how the codec for telephony works while the microphones are physically okay.
Did anyone else have such problems? I'm waiting for the replacement handset and will check again. It's somewhat annoying, the Z3 is such a nice phone otherwise, but I couldn't use it for calling people.