Touchscreen not working help! - HTC Inspire 4G

I dropped my phone in light water and the touchscreen hasn't been working will replacing it fix it
Sent from my Nexus S 4G using XDA App

sRs DoLLaR mEnU said:
I dropped my phone in light water and the touchscreen hasn't been working will replacing it fix it
Sent from my Nexus S 4G using XDA App
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possibly. might even need to dry out. put it in a bag of dried rice and ziplock it in there for about 2 days. make sure all the covers are off that u can take off. if you are sure its dried, it could be the display, could be the digitizer, the controllers. its like diagnosing a car, cant do that over the phone.

Darunion said:
possibly. might even need to dry out. put it in a bag of dried rice and ziplock it in there for about 2 days. make sure all the covers are off that u can take off. if you are sure its dried, it could be the display, could be the digitizer, the controllers. its like diagnosing a car, cant do that over the phone.
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Should I risk fixing it?
Sent from my Nexus S 4G using XDA App

It is impossible to say if it is worth the risk. As Darunion said the phone may dry out on its own. And it may not. It may just be the Digitizer and it could be other items. Problems could arise weeks and even months down the road. That is why it is a big deal not to get your phone wet.
Personally if it was my phone, it would sit in a bag of rice on a warm window sill for at least a week before I would even think of putting that battery back in. Any condensation on the boards and you put the battery back in and electonic components can fry.
And even then it would be trial and error getting it fixed. Hopefully it might be the digitizer then. But what if it isn't?

This happened 2 days ago and it was taken out this afternoon it turns on fine but touch doesn't work
Sent from my Nexus S 4G using XDA App

agreed, you could be causing additional damage to the phone. its likely not dried out. just because you can turn it on doesnt mean you should. i would still use the mentioned drying technique and then try it again later. other than that, we cant troubleshoot this problem over the internet. this isnt meant as an insult, but if you arent sure you can fix it, likely you wont. Not much we can do for you other than what we said to try for drying it out. sorry, that really sucks

I used to repair iPhones is the inspire similar to it?
Sent from my Nexus S 4G using XDA App

Swapping the digitizer on the iPhone 3G/3Gs was incredibly simple: two screws and two cables and the whole digi+LCD was out. On the iPhone 4/4S it's considerably more involved. It seems like the Inspire 4G falls somewhere in between... not as simple as 3G, but probably easier than 4. Check YouTube; I'm sure there are video guides.
Sent from my HTC Inspire 4G using XDA App

I guess I'm not completely convinced my phone is dead here...might be hanging onto a thread though.. But I thought I'd ask you guys to see if anyone has any input..
As stated previously, after replacing my digitizer I had my phone back to an operable state, but there were some spots that the digitizer wasn't working, so I took it apart one more time to make sure the small ribbon cable connecting the digitizer to the LCD had a tight connection. When I put everything back together, I got no display - only backlight. I've taken it apart 6 or 7 times since then and can't see anything that doesn't look right. When I unplug the cable from the LCD to the board, I don't even get a backlight. When I connect that cable, I get backlight but no display. The phone is booting and the digitizer seems to be responsive after booting, but no display. Is there something else I should be looking at? Obviously the cable from the LCD to the board gives the LCD power, but what controls the picture to the LCD?

The cable coming out the side of the LCD has connections for the picture, the backlight, and for the digitizer too (since the digitizer is connected to the LCD and then the LCD transfers the signal to the motherboard).
I repaired quite a few phones where the digitizer did not function correctly or only partially and it turned out to be the cable on the LCD as the issue. If you are doing the work yourself and you have a few extra dollars to spend then buy the lcd and digitizer already assembled. Something like this. Much easier.
http://www.ebay.com/itm/LCD-Display...923565?pt=PDA_Accessories&hash=item2c6202fb2d
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It is a pain in the butt removing all the adhesive between the LCD and Digitizer and then you also have to have the correct double sided tape to reassemble the 2. Also trying to pry the 2 apart can damage the LCD very easily. Installing the LCD and Digitizer as one unit is much easier and much faster. Plus it gives a better fit. I have seen quite a few phones where the digitizer was replaced by itself and it was not properly attached with the correct adhesive tape. The glass was sticking up above the outside frame of the phone.

Yea that's what I should have done in the first place. It was a pain in the butt trying to get the Screen/Dig off of the LCD, and the LCD off of the frame. And now they're not back on anywhere near as well, the screen kind of falls off sometimes. I don't know if I'm gonna spend anymore money trying to fix this thing. I want a Vivid anyway

Darunion said:
possibly. might even need to dry out. put it in a bag of dried rice and ziplock it in there for about 2 days. make sure all the covers are off that u can take off. if you are sure its dried, it could be the display, could be the digitizer, the controllers. its like diagnosing a car, cant do that over the phone.
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Its been forever ago, but I dropped my blackberry bold in the toilet...I totally freaked out but my bf showed me the rice trick...I was amazed it worked the next day.
Sent from my Inspire 4G using xda premium

Related

Broke my Inspire today...

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Dropped from about 4 feet as I got out of my truck.
Be careful with your phones everyone.
thinkhope said:
Dropped from about 4 feet as I got out of my truck.
Be careful with your phones everyone.
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That sucks! Did you have the insurance from at&t? I have a case on mine and after dropping it a few times on concrete, theres not one scratch or scuff.
Ouch.......
That makes me cringe. It pays to have protective cases and insurance with phones like these...
Sent from my Desire HD using XDA App
cavsoldier19d said:
That makes me cringe. It pays to have protective cases and insurance with phones like these...
Sent from my Desire HD using XDA App
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This!!!!
Sent from my Desire HD using XDA App
i'm switching out my shattered Captivate under insurance for an Inspire as of now (get my inspire tomorrow and could not be more excited haha)
but anyway, this led me to look up a little about the prices/difficulty of screen replacement on the inspire vs captivate. Captivate was possible to replace, but being an OLED screen, it was very expensive (something like 130 bucks or so). Inspire replacement screen is only 60 bucks, but wow, i looked at the teardown video and it is downright INSANE. HTC made it as close to impossible to replace a screen as they could.
buddy17 said:
i'm switching out my shattered Captivate under insurance for an Inspire as of now (get my inspire tomorrow and could not be more excited haha)
but anyway, this led me to look up a little about the prices/difficulty of screen replacement on the inspire vs captivate. Captivate was possible to replace, but being an OLED screen, it was very expensive (something like 130 bucks or so). Inspire replacement screen is only 60 bucks, but wow, i looked at the teardown video and it is downright INSANE. HTC made it as close to impossible to replace a screen as they could.
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While having an easily replaceable screen may seem like a huge consumer benefit, I highly doubt the percentage of people that are actually willing and capable to perform a screen replacement are taken into account. I'm sure it is low on the manufacturers list as far as design criteria.
acPIZZA said:
While having an easily replaceable screen may seem like a huge consumer benefit, I highly doubt the percentage of people that are actually willing and capable to perform a screen replacement are taken into account. I'm sure it is low on the manufacturers list as far as design criteria.
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very true....but you also think they would do it to benefit themselves. Think about it, what do you think is the number one service request they get? I'd be willing to bet most of them are cracked screens. I can understand it not being a high on the list of priorities, but if you have watched the DHD teardown video, you would know what i mean lol
buddy17 said:
very true....but you also think they would do it to benefit themselves. Think about it, what do you think is the number one service request they get? I'd be willing to bet most of them are cracked screens. I can understand it not being a high on the list of priorities, but if you have watched the DHD teardown video, you would know what i mean lol
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yeah but their technicians know how to do it and probably do it frequently. They can probably do it a hell of a lot faster than you can because they do it all the time. Now if you do it, you're probably going to have to make sure you're doing every step correctly to make sure you're doing it correctly.
Also, that sucks...I had a gel case on mine, and it was kind of thin, and I was playing doodle jump while I was walking (stupid) and my friend slammed the door on me (as a joke) and I dropped my phone flat on its back, and since the camera sticks out a bit, the round part around the camera got scratched (not the lens, thankfully)
I might replace it eventually because I saw that you can buy the back part for like $35...so if the back gets any more beat up, I'll replace it. I like my phone looking awesome
Ferrari353 said:
yeah but their technicians know how to do it and probably do it frequently. They can probably do it a hell of a lot faster than you can because they do it all the time. Now if you do it, you're probably going to have to make sure you're doing every step correctly to make sure you're doing it correctly.
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right....
what I'm saying is that since they do it more often, they understand what they need to do and probably don't have trouble with it. It's their specialty, so once they learn how to do it, it's probably quick and easy for them. Making it easier for the consumer probably won't make much of a difference for the technicians.
i know what you meant....it just didn't really apply to what i'm talking about at all. Just because they know how to do it, doesn't make it any easier. It is still a long and very tedious process no matter who you are.
Take an iphone 3g for example. 2 phillips screws and a spudger to remove 3 ribbon cables and you are done. Which do you think a technician would rather do??? Something very long and drawn out, sometimes involving a heat gun to loosen the adhesive holding the screen in the chassis (hence, the EVO) or a couple screws and total time taking less than 5 minutes (even for someone like myself).
kirk123 said:
That sucks! Did you have the insurance from at&t? I have a case on mine and after dropping it a few times on concrete, theres not one scratch or scuff.
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I do. Deductible on it is $125.
I had a white amzer silicone case on it but the fact that it belly flopped on pavement proved to be too much. Just ordered an otterbox for my new inspire. Not taking anymore chances.
Sent from my Desire HD using XDA App
buddy17 said:
i know what you meant....it just didn't really apply to what i'm talking about at all. Just because they know how to do it, doesn't make it any easier. It is still a long and very tedious process no matter who you are.
Take an iphone 3g for example. 2 phillips screws and a spudger to remove 3 ribbon cables and you are done. Which do you think a technician would rather do??? Something very long and drawn out, sometimes involving a heat gun to loosen the adhesive holding the screen in the chassis (hence, the EVO) or a couple screws and total time taking less than 5 minutes (even for someone like myself).
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Yeah I guess. Technicians would also have higher end tools most likely.

[Q] replacement screen?

anyone know where i can get a new one? how easy are these to fix?
it works fine. just cracked. im not sure how touch screens work, but it just looks like the outer glass..if thats what it is.
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I heard its extremely difficult. Supposedly the touch sensor is extremely fragile. Again just what I heard.
Sent from my ADR6400L using XDA App
If you are good with small parts and very patient, it is not going to be a terrible job, but I wouldnt recommend it if you havent done a digitizer before. They are very fragile, and the front bezel will require careful removal of old adhesive. Here is a video, ignore the final part which is just the LCD disassembly.
http://www.dailymotion.com/video/xiauhj_htc-thunderbolt-take-apart-screen-repair-guide_school
...and here is the digitizer on Amazon....
http://www.amazon.com/Verizon-HTC-Thunderbolt-Digitizer-Engraving/dp/B004ULQH34
gospeed.racer said:
If you are good with small parts and very patient, it is not going to be a terrible job, but I wouldnt recommend it if you havent done a digitizer before. They are very fragile, and the front bezel will require careful removal of old adhesive. Here is a video, ignore the final part which is just the LCD disassembly.
http://www.dailymotion.com/video/xiauhj_htc-thunderbolt-take-apart-screen-repair-guide_school
...and here is the digitizer on Amazon....
http://www.amazon.com/Verizon-HTC-Thunderbolt-Digitizer-Engraving/dp/B004ULQH34
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thanks! i will definitely look into this.
ok so in that video the adhesive is heated up so they can be separated, but what about putting it back together? is that same adhesive still good? what about where the ribbon cable is glued down?
I have used thin double side tape on a few, but usually I like the black rubberized superglue from the hobby store (called tire glue for RC cars). Use very sparingly. It is shock resistant and not brittle like regular superglue. Keep in mind, I have done a lot of digitizers in the past, but not on a Thunderbolt, your mileage may vary!
Very fragile is an understatement.
I had to replace mine about a week ago. I though it would be easy since I have replaced MANY iPhone digitizers. Ohhh I was wrong. I really wish I would have looked on Amazon since I had to pay 88 for one on eBay (I only buy from US sellers). The hardest part to me was seperating the LCD from the frame. I kinda man handled the old digitizer since it was broke. You will need to use a good combo of heat and force but don't pry to hard or you will crack your LCD. I recommend a blow dryer it does not get super hot and everyone has one. Use the adhesive well since that is the only thing holding your LCD and digitizer to the phone. I made the mistake of not using enough and now when my.phone is not in its case the screen likes to move around.
PS: Keep everything dust free!!! You do not want pressure points between the digitizer and LCD from dust.
No, thats not a storm. Its just my Thunderbolt layin down this post.
thanks again guys. i went ahead and ordered the digitizer. i really hope i dont screw this up. ive never done this before
if you have a warranty, it's cheaper just to pay the deductable and get a new phone
Jesus, you people are brave; I'd not be caught dead trying to pull this kinda thing off!
its mostly because im too cheap to pay someone else to do it lol i better not screw it up though
ok so i replaced the digitizer, no problem. i turned on my phone and my LCD is now all f'd up. half the screen is discolored and lines, bla bla. i took it back apart and what it appears to be is that i must have pulled on the ribbon cable too hard when separating the lcd from the motherboard. its sort of stretched on one side.
So now i have to buy a new LCD i think :/ i might have a cellphone repair place put it in for me.
does anyone know if using a screen from a different phone such as the inspire will work?
Fehnix22 said:
ok so i replaced the digitizer, no problem. i turned on my phone and my LCD is now all f'd up. half the screen is discolored and lines, bla bla. i took it back apart and what it appears to be is that i must have pulled on the ribbon cable too hard when separating the lcd from the motherboard. its sort of stretched on one side.
So now i have to buy a new LCD i think :/ i might have a cellphone repair place put it in for me.
does anyone know if using a screen from a different phone such as the inspire will work?
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There are many services that will repair these things for you, I've seen several ads on eBay to repair digitizers. I would stick with Thunderbolt parts though, unless you want a frankenbolt.
haha yea i guess you're right. its just so expensive :/ i thought maybe i could cop a super LCD. i might bid on a broken thunderbolt on ebay that still has a good screen. think i should or just buy a new one for 70/80 bucks?

Broken lcd?

My brother cracked his inspires screen and tried to change it himself. Bless his heart but he couldn't tell you the difference from the digitizer and lcd, yet he tried replacing the digitizer from watching a YouTube video.
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Safe to assume he broke the lcd in the process?
Sent from my SGH-I997 using XDA App
no idea, but holy crap is changing the screen on these phones hard. I damaged a ribbon cable trying to separate the boards and ruined the phone completely.
Carnifex3 said:
My brother cracked his inspires screen and tried to change it himself. Bless his heart but he couldn't tell you the difference from the digitizer and lcd, yet he tried replacing the digitizer from watching a YouTube video.
Safe to assume he broke the lcd in the process?
Sent from my SGH-I997 using XDA App
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looks like he damaged the flex connecting to the lcd.
Carnifex3 said:
Safe to assume he broke the lcd in the process?
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No, actually, IMO it looks like the lcd is still in working condition, but it seems like the cable to the lcd isn't completely connected.
It's possible he broke or over-bent a part of the ribbon cable, as the post above me states. So, before you buy any new ribbons or screens, just make sure all your connections are snug and lined up correctly.
UrticantOwl said:
No, actually, IMO it looks like the lcd is still in working condition, but it seems like the cable to the lcd isn't completely connected.
It's possible he broke or over-bent a part of the ribbon cable, as the post above me states. So, before you buy any new ribbons or screens, just make sure all your connections are snug and lined up correctly.
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This is what I was gonna say (bad connection to the board). I just tried replacing my digitizer this weekend. On the 4th attempt of taking apart and putting back together I got it working, but it wasn't working in some spots. So I took it apart for a 5th time, and when it came back on I get no display on the LCD, but I do have a nice bright blue spot in the bottom right hand corner. I'm pretty sure I borked the LCD good the last time. The digitizer seems to work ok now though
I successfully change my HTC inspired 4g glass not the digitizer because it was working properly but now the touch doesn't work. Any of you guys know if the touch is control on the glass or LCD screen/digitizer?
Just trying to determine. If it was a bad buy in eBay lol. $27 down the drain....
PS: phone boots to main screen. since touch doesn't work can't unlock.
Sent from my HTC Vision using XDA App
The glass is part of the digitizer. That is what controls the touch. The LCD is picture only.
Agoattamer said:
The glass is part of the digitizer. That is what controls the touch. The LCD is picture only.
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i see small wire going all around glass . and the small connector to the lcd screen.
i have connected them both but i still have to touch.
one more question? if i touch the lcd screen without the glass will it get damage?
nikon1b4 said:
i see small wire going all around glass . and the small connector to the lcd screen.
i have connected them both but i still have to touch.
one more question? if i touch the lcd screen without the glass will it get damage?
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The question is. Why would you want to?
nikon1b4 said:
i see small wire going all around glass . and the small connector to the lcd screen.
i have connected them both but i still have to touch.
one more question? if i touch the lcd screen without the glass will it get damage?
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I got to this point to and figured out the problem was every time I put the phone back together, the little ribbon cable that goes from the glass/digitizer to the back of the LCD would come out of the connector. This was solved with a small piece of scotch tape over the cable once I had it in where I needed it to go. The next time I booted the digitizer was working and the touch screen was active. But, like I said, I must have damaged the LCD at some point the last time I took it apart.
And no, I would not recommend touching the LCD directly if you can at all avoid it. Not only do they not like direct pressure applied, the oils, dirts, etc from your skin are not good for the display either.
Thanks for good advice you guys are great... ill try that tape thingy
Sent from my HTC Vision using XDA App
Make sure cable is inserted all the way and the tab is depressed. Cable should not fall out. Also to add what homeslice976 stated, you have the cable that runs from the digitizer to lcd and then the cable that goes from lcd to board. So digitizer is affected by both cables here. LCD should only be affected by the one running from lcd to board.

Broken Screen, Need help knowing what to replace.

The glass part of my screen broke recently but it kept functioning, I could still use it like nothing was wrong. Then earlier today my screen went black but I can still feel the haptic feedback when pressing the menu and other buttons. I would just like to know, do I have to buy the digitizer along with the screen, just the screen or just the LCD. Thanks in advance.
Search replacing screen i727 xda. It's been discussed before. From what I remember you need to replace the screen and digitizer. It's next to impossible to separate the two.
God promised men that he'd put beautiful women in all corners of the world. Then he laughed and laughed and made the world round
jd1639 said:
Search replacing screen i727 xda. It's been discussed before. From what I remember you need to replace the screen and digitizer. It's next to impossible to separate the two.
God promised men that he'd put beautiful women in all corners of the world. Then he laughed and laughed and made the world round
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Thanks for the help
thefief said:
Thanks for the help
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You're welcome
Sent from my SGH-I727R using xda app-developers app
thefief said:
The glass part of my screen broke recently but it kept functioning, I could still use it like nothing was wrong. Then earlier today my screen went black but I can still feel the haptic feedback when pressing the menu and other buttons. I would just like to know, do I have to buy the digitizer along with the screen, just the screen or just the LCD. Thanks in advance.
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Click to collapse
After changing a bunch of screens for both apple and android....I would always recommend buying the complete LCD & digitizer screen replacement referred to as a screen assembly....if not it involves heat guns lots of glue that is not ment to unstick and so forth..... Most devices including the i727 make changing the screen assembly easy...
There are plenty of sites out there to show you step by step for most devices such as ifixit its my go to...for many devices and they have parts also. YouTube is another treasure trove.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Fixing screen
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I had just gotten my Skyrocket setup exactly like I wanted it and then it slipped off the seat of the car and I stepped on it. You have to replace the entire screen/digitizer assembly. There are some good you tubes on how to do that. I'll let you in on a "what not to do". I inadvertently severed the cable to the lighted buttons. No prob its an $8.00 fix. I put the new screen back in the phone, which is held by double sided tape so it wouldn't hurt to order some also. When the new cable came I looked at the phone and thought the hole at the top of the screen would be good leverage to remove the screen as I had scraped off most of the old adhesive. That was a mistake and almost a huge mistake. I cracked the new screen when I pulled on that opening on the new screen. I was just about to throw it in the trash and thought that I had the screen cable readily accessible I should plug it in. It worked perfectly- the digitizer doesn't go up that far and my case protector covers 95% of the broken screen area. It has worked perfectly since before Embryo 5. One of these days I'll get around to replacing the screen with a new one but not today. Have a pix attached.
thefief said:
The glass part of my screen broke recently but it kept functioning, I could still use it like nothing was wrong. Then earlier today my screen went black but I can still feel the haptic feedback when pressing the menu and other buttons. I would just like to know, do I have to buy the digitizer along with the screen, just the screen or just the LCD. Thanks in advance.
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thefief said:
The glass part of my screen broke recently but it kept functioning, I could still use it like nothing was wrong. Then earlier today my screen went black but I can still feel the haptic feedback when pressing the menu and other buttons. I would just like to know, do I have to buy the digitizer along with the screen, just the screen or just the LCD. Thanks in advance.
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I broke my screen and replaced it for $150 off ebay. Just buy the LCD, it comes with the digitizer and faceplate, everything you need. You can't just separate the two and do it yourself for cheap, you'll ruin it. Took me no more than 10 minutes from start to finish. I recommend getting something to pry open your phone (the kits are like $2) because if you use anything like a flathead or what not, you'll scratch and chip the edges. Nails work but it's frustrating and you might put too much force trying to pry it and snap a clip.
https://www.youtube.com/watch?v=vf6jqYejWNU (try to ignore his coke nail)
This video is what I used to make sure there weren't any cables I had to worry about when opening it. 7 screws, some patience prying it apart and your phone is open. The rest is just swapping out the internals to your new screen. It's really simple. Not worth sending it off for $200+ and being without your phone for a week just to keep your warranty. It's probably up or almost up anyway and you still have a nice, new-looking phone to sell when you're done with it.
Plus you get the satisfaction of fixing your phone yourself.

SW2 - Real bad build quality? (pic)

Last night, when my friend play with my sw2, he told me that the power button's hard to press, i think it's normal since the power button is a bit loose from the start
but in this morning, when i have a look at sw2, OMG, the screen is kind of peeled off at the right side, you guys please have a look at this, i have nothing to say about this **** anymore!
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}
Don't worry, mine had it too.
A pinch of glue and it won't move.
The same problem posted. Luckly it did not happen on my SW2 yet.
Smartwatch 2 problems
Minor issue. It has been discussed.
In fact, I ride a motorcycle every day, and worried that mine would do that and fall out. I kept pushing on it occasionally to check it. Finally, after 6 weeks, I got it loose a couple of days ago. A bit of glue, and I suspect it is better than new. And it won't fall out if the USB cover is in place.
i wouldn't call a watch coming apart within months or even days a minor issue
it's been reported many times already, so yes, i would call this bad build quality
the screen isn't coming off, it's the entire plastic inside with screen and electronics that's coming loose from the alu frame
yes, you can fix it with some glue, but this really shouldn't happen
I have to agree with JarISX. Sony is reputable large corporation and should be on top of everything they release. It maybe a quick fix but if anybody knows this issue prior to purchase, he/she would not purchase it at all. They should have had a better quality control on their devices.
Instead of some weak glue, they should have gone with couple of screws.
It did not happen to me yet but now I expect it to.
Sent from my HTC One SV using xda app-developers app
thearif said:
I have to agree with JarISX. Sony is reputable large corporation and should be on top of everything they release. It maybe a quick fix but if anybody knows this issue prior to purchase, he/she would not purchase it at all. They should have had a better quality control on their devices.
Instead of some weak glue, they should have gone with couple of screws.
It did not happen to me yet but now I expect it to.
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Click to collapse
Probably right.
I look at it as minor, because I knew about it before I got the watch, and I went ahead and got it anyway. The previous discussions and photos made it obvious what was going on. I was looking forward to seeing more of the 'innards', but was disappointed to see that the watch module is very well sealed (outside of the USB jack).
I believe glue there is fine. After all, screw holes would be more points for water to get in. But they used the wrong glue. It was bonded to the frame and almost impossible to remove. But it did not bond to the plastic watch module at all.
what glue do you guys suggest using?
I used superglue... worked so far but you can see a little bit of it on the bottom now - superglue is very fluid
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If that happens to my watch I will return it.
The watch is supposed to be IP57 certificated. A drop of superglue won't do the trick in that regard.
Paschinski said:
The watch is supposed to be IP57 certificated. A drop of superglue won't do the trick in that regard.
Click to expand...
Click to collapse
The glue goes all around the watch body which itself is completely sealed, so it impairs in no way the IP57 certification.
It might not be the glass fixture issue. You may try to push the module upward from the bottom of the case. Then you can see magically that the whole module can slide out from the top. You determine by yourself if this is a minor issue of major issue.
my power button was a bit loose at first, but after a few pushes i guess it settled in place and now its perfect. My screen is def not popping out from one side. I would return it to Sony ASAP
I notice this same effect with my SW2 today. The screen had lifted up from.the other side too and button didnt work - it was jammed. I had to push the screen back to get the button to work. Now the button feels odd... The watch is 3months old. I think I send it to Sony - minor issue or not, but not my problem to fix it - not even then when it is only a drop of glue.
it's not the screen, it's the entire plastic unit coming loose from the aluminium frame, happened to me as well, glued it back together with super glue, didn't feel like going though the hassle of convincing support i didn't do anything weird with it not did i want to wait for weeks (or longer) for it to be repaired
I chose to send it
JarlSX said:
it's not the screen, it's the entire plastic unit coming loose from the aluminium frame, happened to me as well, glued it back together with super glue, didn't feel like going though the hassle of convincing support i didn't do anything weird with it not did i want to wait for weeks (or longer) for it to be repaired
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Click to collapse
I got the same problem after 1 month of normal using, sent it to Sony SEMC Repair (France). I thought I was gonna wait for weeks but in 3 days I got another one ! The only problem is that they send you a device that has been sent to after sales service before so mine is a but special now (screen is not perfectly parallel to the edge of the watch, kinda weird, let's see if it's problematic)
If you live in Europe, don't hesitate to send it to sony because in the first 6months of using, problems are supposed to be builder's fault.
Quarante-deux said:
Th only problem is that they send you a device that has been sent to after sales service before so mine is a but special now...
Click to expand...
Click to collapse
I didnt understand the end of the message... but anyway... do you mean that they send an used unit back to you? And you dont get a new one for a replace or your own watch back?
If I send mine to Sony, I definitely want my own back: i have put a screen protector on it and needed to shorter the metal band (=cost money). Also, the battery isnt changeable so I wont accept any used one because you dont know how good the battery still is or how bad it is treated , if you know what I mean...
Sent from my N8000.
i'd also want mine back, or a new one
and certainly not with a screen that's not correctly aligned
i don't know where you get the info about the 6 months guarantee in Europe, here in the Netherlands it's at least 1 year
Wrong Thread.
LOL, my very first SW2, the one from the 1st post, has died, after around 3 months working time, no power, no screen, no whatsoever... Damn suck!
After that, i went to Pebble, but i can't bear the "screen quality" of its, so i went back to SW2, this time it's a silver one, hope it live long enough until the Android Wear device arrive

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