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[Q] Facebook Connection and Other Issues

After two weeks with my Focus, I'm obviously loving it. Upgrading from the Tilt has brought new meaning to my life.
Anyway, I've had enough little problems come up that I thought I'd try and get some questions answered by those smarter than I!
Integrated Facebook: Ever since the first day, I've been having issues with my Facebook account. Specifically, under Settings>email & accounts, the Facebook account says "Attention Required." Clicking on the account brings up an error popup that says "Not updated/We're having a problem connecting. Try again later./Last tried 8 hours ago/Error code: 83CF3104." Previously it gave error code "85FB5300." Here's a useless thread I started at MS Answers: http://social.answers.microsoft.com...266a6d0/#53db5744-b48c-4af8-bad5-9fe0fe95f61c It does manage to update FB from time to time, but it's wildly inconsistent.
This isn't that big a deal, but when I go to Facebook.com and login using IE on the phone, I get the "pocket version" which doesn't have any content. "Mobile version" shows up as a link on the page, but nothing is clickable. No biggie since I have the app and integration, just annoying.
IHeartRadio seems to lockup every time I use it. When I navigate away from it and then want to go back, it tries to start, shows the logo, then backs out.
My second most unstable app is Marketplace itself! It behaves exactly the same as above.
Any suggestions would be great! Thanks!
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?

do you have ssl enabled in facebook settings? if so, try disabling it.

The Gate Keeper said:
do you have ssl enabled in facebook settings? if so, try disabling it.
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Click to collapse
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?

drokkon said:
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
Click to expand...
Click to collapse
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.

emigrating said:
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
Click to expand...
Click to collapse
Yup! That's what I've heard, and what I don't get. I wonder if my company's implementation is messed up.

drokkon said:
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
Click to expand...
Click to collapse
No... if you have the SSL option enabled on your Facebook account, not on your phone, the people hub will not update.
Seems to be an issue with the Focus as other WP7 users have not seen this issue,
I've looked every where I can in the phone and cannot see where the settings are that control the Facebook feed.
Log into Facebook via your web browser and disable the SSL setting under your security options.

For anyone still suffering this problem, I found a solution:
SOLUTION (from http://answers.microsoft.com/en-us/...83cf0108/4c4c7887-2b8b-4a83-b816-bf26e265fe17)
I went through my People Hub, opening every contact that had no picture to see what account they were in. Most of them were contacts from my Live account, but ONE was a Facebook contact. (Per the thread above, Facebook connection problems can be caused by a friends' corrupt profile picture.) I went to her profile online (where the picture showed up fine) and unfriended her. I had to wait several hours for her to disappear from my People Hub, but once she did I immediately went to Settings>Email & Accounts and, for the first time ever, saw the Facebook account with no error message!
As I said, I have been suffering this error message since day 1, although I've seen at least 4 distinct error codes (85FB4400, 85FB5300, 83CF3104, 83CF0108). I tried deleting and restoring the Facebook account, deleting and restoring the Facebook app, changing my Facebook password, logging out of Facebook on my PC, all to no avail. I never performed a factory reset, because I've installed all of my apps from the Marketplace (not Zune), and was not eager to hunt them all down again (please tell me this is another WP7 bug that is being fixed).
Hope this helps others! I've refreinded her and she's changed her profile pic in the last few weeks, so I'll keep my fingers crossed.

I had the problem with facebook too a few months back. Turned out to be one profile picture that appeared as a red x. Unfriended and the error went away for me too.

Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.

drokkon said:
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
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I was fortunate in that i didn't really care for the guy who i deleted

[Q]Mango and syncing Google contacts...error?

Hi all, I've updated to Mango and ever since then my Google contacts list has failed to sync ("there was a problem syncing, please try again later error 8004010f"). This is with a Google account tied to another email address not an @gmail.com address. If I put in an incorrect password or incorrect server details I get different errors so it seems as if I'm at least getting the details correct. I've tried all the steps I could find (mainly a useless KB article) so I'm wondering whether it's a Mango thing. Or possibly a Google+ thing?? (No I'm not on it.) Either way I foolishly unchecked the 'sync contacts' box so i now dont have any contacts
Sent from my HD7 using XDA Windows Phone 7 App

shinygerbil said:
Hi all, I've updated to Mango and ever since then my Google contacts list has failed to sync ("there was a problem syncing, please try again later error 8004010f"). This is with a Google account tied to another email address not an @gmail.com address. If I put in an incorrect password or incorrect server details I get different errors so it seems as if I'm at least getting the details correct. I've tried all the steps I could find (mainly a useless KB article) so I'm wondering whether it's a Mango thing. Or possibly a Google+ thing?? (No I'm not on it.) Either way I foolishly unchecked the 'sync contacts' box so i now dont have any contacts
Sent from my HD7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
My google account sync perfectly with mango in my trophy...so must be something in your phone...Maybe the tied account has to do something with it

I figured it wasn't a common problem or I wouldnt be the only person complaining about this
Well, some more testing, I have tried deleting the account from my wp7 and adding it again - still the same error msg.
Bizarrely, though my Google contacts don't show up in my people hub, if I go to the hub and search for a contact and then hit "search Google directory" the contact will appear.
Also, checking my Google dashboard under Google Sync shows a "last sync: 8:25pm" or whenever the last time I tried to sync was. So I'm fairly certain this is an issue with my particular phone...Maybe it's time to hit the Microsoft support forums!
Sent from my HD7 using XDA Windows Phone 7 App

I think I know what's up
So I woke up this morning and the google sync button required attention. So I clicked on it and synced and well.. my contacts disappeared. Now I was perplexed by this. I erased and re introduced my account information. And nothing... so I went ahead and went to the Gmail webclient and somehow my contacts had been deleted. Google now has a function where you can restore your contacts. And I was able to sync again... Lets see how long this lasts. Let me know if you are able to fix your issue
Jose Moreno

I'm having the same issue on my Arrive. Can't sync and foolishly tried to delete and reconnect now all my contacts are gone. Did you figure out anything?

Actually, its not the exact same issue as I reread your problem as I am trying to sync directly with a gmail account, however, I am having the same results and same error.

Ah yes. I should've updated this. I never found a fix...but what I did do was add Gmail and Calendar to my google account. Then it synced fine. Not ideal as I never use Gmail but meh. Sorry I haven't got anything better!
Sent from my HD7 using XDA Windows Phone 7 App

[Q] Does anyone know how to set up a Linkedin account in the Mango beta?

When I try to create a linkedin, it says coming soon?

Try to link your linkedin account with your live account.
It will be added automatically.

Got to the following site and there is the option to link it to your live account. That should work.
messenger.live.com

ikke008 said:
Try to link your linkedin account with your live account.
It will be added automatically.
Click to expand...
Click to collapse
The link between my windows live account and linkedin was already in place for me, but it nevertheless said it's updating be patient. I had to unlink it from my live account, delete the linkedin account from the phone, change the password on my linkedin account, relink it to my live account and then it worked. There are other people in this forum who still couldn't get it to work after all this. You mileage may vary.....

Hmm, ok yea, I'm getting an error where Linkedin says Attention Required, and when I click on it, it says "Something's gone wrong with LinkedIn. Tap fix to change your password" but fix is grayed out, so I tried the steps derausgewanderte suggested and it did the same thing...any other ideas?

mmian said:
Hmm, ok yea, I'm getting an error where Linkedin says Attention Required, and when I click on it, it says "Something's gone wrong with LinkedIn. Tap fix to change your password" but fix is grayed out, so I tried the steps derausgewanderte suggested and it did the same thing...any other ideas?
Click to expand...
Click to collapse
that's how mine started "attention required", then I did the unlink, delete, change pw, relink cycle and it worked. I must be really lucky. It may have to do with the fact that I started Mangob2 with a cold boot from scratch. It's possible that there are registry settings carried over that prevent this from working when upgraded from NoDo.

Facebook Chat won't work on my Mango-updated HD7

It tells me it can't connect to see who's online. I've gone through all the different walkthroughs online, and none of them work.
Also, I can't seem to delete my linked Facebook account in Settings. It tells me this feature isn't available yet so I have to go to Live.com to do it, but when I do, it tells me I can't remove it because: There seems to be some trouble connecting this service to Windows Live right now. Please try again later..
Can anybody help? I swear I was allowed to delete my Facebook account in Settings last night...

"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.

daniel_lfc said:
"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.
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Click to collapse
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...

colossus_r said:
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...
Click to expand...
Click to collapse
No, I won't find the answer because I've done every walkthrough on every website about five times already.

Can anyone help?

daniel_lfc said:
Can anyone help?
Click to expand...
Click to collapse
How long has it been since you added Facebook chat to your Windows Live profile?
If its only been a few hours, you may have to wait a day or two. Sometimes it can take a very long time for Windows Live and Facebook to register each other and for your Facebook contacts to start showing up in Messenger. The other methods on the forum do not always work. Sometimes it just takes a little patience. Took my phone a day before any contacts showed up.

It took me like 5 mins to have all Facebook Contact List on my Windows Live Messenger.

Do one of the methods, wait 24 hours, and then report back. Most of the focus should be on the computer end. But I think the reason why many here are jaded about this is because many of us had to wait for it to just work. Which had nothing to do with the phone.
But then if it doesn't work, you may be SOL until the official update.

Nah, still not working. Pretty gutted about that really!

what I did was I deleted Facebook then went to windows live ( the same primary windows live account on my phone) and linked the two of them, then I readded Facebook and let it sync and also resynched windows live and then it connected and within 2 hours all my contacts started showing up. also make sure u have Facebook chat turned on in the messaging options.

daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Did you check in your online profile to make sure you linked the correct Face Book account? I too had a simulay problem with my daughters phone seems i linked my facebook account to her windows live so it did not work on the phone..
this is how you can tell
first login to your windows live @ live.com then click profile next to your name at top right then the details link on left then in the connect to you should see windows live and facebook if you do not see this then it facebook never connected and you should follow the steps again to connect facebook if you do see facebook click the manage link then click the edit link under facebook make sure the name that shows that you are connected to is the same as the one on your phone if it is not then you need to delete the facebook account from your profile next login into the correct facebook account then do the adding of the facebook account again and after you complete it and see your friends in the online and off line area of messenger you can go to your phone and resync facebook and windows live then in messenger tap offline then tap online it should be good then...
thing to note is the facebook account on windows live must match the one on your phone.

Mine kept saying it couldn't find anyone online even tho me Live account and Facebook were connected, but I managed to fix it.
I'm not sure if this was this trick but..:
1) Go to your Live account
2) Go to services
3) Go to the Facebook service
4) Just hit Save, even if you havent changed anything (also make sure the Chat is ticked).
5) Sync your Live account and Facebook on your phone
Everything was already ticked in my settings, but I just hit Save anyway and seconds later my Facebook Chat contacts started appearing.
Maybe somethings is improperly saved, and by just clicking the Save button again the settings are properly saved.

Do this:
Install Windows Live Essential, Log on WIndows Live Messenger
On the Bottom Right Corner of the Messenger Window, click Add and follow the step to connect Facebook for Live.
Log Out after you are done and then re log -in again.
You should be able to see the friendlist in a group called " Facebook" ( Must set show all friend, not "Online Only" )
Right click on a friend in Facebook group, and choose "Enable Facebook Chat"
Right now, you should see your Facebook friendlist on Windows Phone Chat.

daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Are you familiar with occam's razor m8 ??? "the simplest explanation is most likely the correct one."...
If all ppl have solve this by following those instruction, then you MUST do something wrong...
Follow the guides to the letter starting from blanc and not with " oh i id that and its not working' attitude....

just go to your Settings-Battery Saver, and UNCHECK 2 boxes :
always turn on Battery Saver when Battery is low,
turn on Battery Saver now, until next charge.
If you have unchecked both of them, you can connect to your Facebook Chat from messaging without any problem

[Q] Facebook unable to delete with newest mango beta

Hi guys, I was trying to delete the Facebook account off my phone and re add it, but I seem to be unable to delete it. I get the error code 0x83cf1202. I have the T-mobile HD7 and I'm on the newest mango build.

Try deleting your facebook account from windows live online at live.microsoft.com and then it should be gone from your phone

seems like I'm unable to remove it from the website also.

well then, I think you have a serious problem. I am sorry that I cannot help you further then this. Maybe post on the microsoft answers "forum" and ask why you can't remove it (maybe it had an error).

V1ViD said:
Hi guys, I was trying to delete the Facebook account off my phone and re add it, but I seem to be unable to delete it. I get the error code 0x83cf1202. I have the T-mobile HD7 and I'm on the newest mango build.
Click to expand...
Click to collapse
I had the same problem with twitter & facebook. I just restored back to 7661 and updated to 7712 again, works perfectly now

I just updated to official Mango and this happened.
A little while ago I changed my e-mail address in FB and so I changed it on my pre-Mango WP7 and all was fine. I just updated to Mango and I think FB was connecting fine but I noticed under settings for my FB account it was showing my old email address. I couldn't change it so I decided to delete the account but got this error.
I got it to delete though by deleting it from my live.com account under profile settings as in this post, but I also had to re-start phone and then go to settings and sync my live account. Then I deleted the FB account no worries and was able to add it with my new email address.
got the sync idea from here: http://forums.create.msdn.com/forums/p/88456/553344.aspx

doktorg said:
I just updated to official Mango and this happened.
A little while ago I changed my e-mail address in FB and so I changed it on my pre-Mango WP7 and all was fine. I just updated to Mango and I think FB was connecting fine but I noticed under settings for my FB account it was showing my old email address. I couldn't change it so I decided to delete the account but got this error.
I got it to delete though by deleting it from my live.com account under profile settings as in this post, but I also had to re-start phone and then go to settings and sync my live account. Then I deleted the FB account no worries and was able to add it with my new email address.
Click to expand...
Click to collapse
I can't tell you how many times I've done it this way. I even restored my phone to the backup before the Mango update was installed, fixed the email address on that Facebook account, then reinstalled Mango. As soon as I get to the settings page for email + accounts, under Facebook it has the CORRECT email address and "Attention required". A click brings up the "Can't delete Facebook" problem.
I don't know what else I can do, probably will have to just call support for help. But I was hoping someone on here has had this problem that just can't seem to be resolved, no matter how many times I delete the Facebook account off the desktop version of live.com.
The weirdest part is that about 95% of my contacts on my phone have Facebook. About 90% of those are actually linked to Facebook.
I have the HTC Sprint Arrive. Any ideas would be nice. Thanks!

Having the same problem
After I installed the Mango update on my HTC HD7 I can't delete FB from my phone. I was hoping that if I did so, it would prompt the phone to thread my FB messages in with my text messages. So far I've had no luck with the integration.
---------- Post added at 10:34 AM ---------- Previous post was at 10:04 AM ----------
Okay, found another site which basically listed the same steps noted in the post above to delete FB from your phone but gives a little more detail. Followed them and deleting it worked!
1. disconnect with all devices / app and login with browser. (shut down the phone and desktop apps)
2. delete facebook account using the browser
3. boot the phone.
4. SYNCH THE HOTMAIL ACCOUNT (otherwise the problem still appears)
5. delete the facebook account
6. (I will do it now) --> connect FB again in browser and on the phone.
(Found on forum http :// forums.create.msdn. com /forums/p/88456/553344.aspx)
It worked, although it still didn't integrate FB messages into my text messaging stream. I'm guessing the integration is only with FB IM'ing... eventhough they've revised it so that messaging is IM'ing now. :/

Worked like a beaut. Thanks for posting that bit of info.
windowsphonesupport had no clue how to fix it, and 2 other people seemed to ask the same question.

PDiesel said:
After I installed the Mango update on my HTC HD7 I can't delete FB from my phone. I was hoping that if I did so, it would prompt the phone to thread my FB messages in with my text messages. So far I've had no luck with the integration.
---------- Post added at 10:34 AM ---------- Previous post was at 10:04 AM ----------
Okay, found another site which basically listed the same steps noted in the post above to delete FB from your phone but gives a little more detail. Followed them and deleting it worked!
1. disconnect with all devices / app and login with browser. (shut down the phone and desktop apps)
2. delete facebook account using the browser
3. boot the phone.
4. SYNCH THE HOTMAIL ACCOUNT (otherwise the problem still appears)
5. delete the facebook account
6. (I will do it now) --> connect FB again in browser and on the phone.
(Found on forum http :// forums.create.msdn. com /forums/p/88456/553344.aspx)
It worked, although it still didn't integrate FB messages into my text messaging stream. I'm guessing the integration is only with FB IM'ing... eventhough they've revised it so that messaging is IM'ing now. :/
Click to expand...
Click to collapse
Thanks for letting me clear out that damn attention required issue. I'm in the same boat as you - did all the above and still don't get FB chat (only people that are BOTH on MSN and FB Chat show up and if I send a msg I think it only goes to MSN)