After two weeks with my Focus, I'm obviously loving it. Upgrading from the Tilt has brought new meaning to my life.
Anyway, I've had enough little problems come up that I thought I'd try and get some questions answered by those smarter than I!
Integrated Facebook: Ever since the first day, I've been having issues with my Facebook account. Specifically, under Settings>email & accounts, the Facebook account says "Attention Required." Clicking on the account brings up an error popup that says "Not updated/We're having a problem connecting. Try again later./Last tried 8 hours ago/Error code: 83CF3104." Previously it gave error code "85FB5300." Here's a useless thread I started at MS Answers: http://social.answers.microsoft.com...266a6d0/#53db5744-b48c-4af8-bad5-9fe0fe95f61c It does manage to update FB from time to time, but it's wildly inconsistent.
This isn't that big a deal, but when I go to Facebook.com and login using IE on the phone, I get the "pocket version" which doesn't have any content. "Mobile version" shows up as a link on the page, but nothing is clickable. No biggie since I have the app and integration, just annoying.
IHeartRadio seems to lockup every time I use it. When I navigate away from it and then want to go back, it tries to start, shows the logo, then backs out.
My second most unstable app is Marketplace itself! It behaves exactly the same as above.
Any suggestions would be great! Thanks!
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
do you have ssl enabled in facebook settings? if so, try disabling it.
The Gate Keeper said:
do you have ssl enabled in facebook settings? if so, try disabling it.
Click to expand...
Click to collapse
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
drokkon said:
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
Click to expand...
Click to collapse
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
emigrating said:
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
Click to expand...
Click to collapse
Yup! That's what I've heard, and what I don't get. I wonder if my company's implementation is messed up.
drokkon said:
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
Click to expand...
Click to collapse
No... if you have the SSL option enabled on your Facebook account, not on your phone, the people hub will not update.
Seems to be an issue with the Focus as other WP7 users have not seen this issue,
I've looked every where I can in the phone and cannot see where the settings are that control the Facebook feed.
Log into Facebook via your web browser and disable the SSL setting under your security options.
For anyone still suffering this problem, I found a solution:
SOLUTION (from http://answers.microsoft.com/en-us/...83cf0108/4c4c7887-2b8b-4a83-b816-bf26e265fe17)
I went through my People Hub, opening every contact that had no picture to see what account they were in. Most of them were contacts from my Live account, but ONE was a Facebook contact. (Per the thread above, Facebook connection problems can be caused by a friends' corrupt profile picture.) I went to her profile online (where the picture showed up fine) and unfriended her. I had to wait several hours for her to disappear from my People Hub, but once she did I immediately went to Settings>Email & Accounts and, for the first time ever, saw the Facebook account with no error message!
As I said, I have been suffering this error message since day 1, although I've seen at least 4 distinct error codes (85FB4400, 85FB5300, 83CF3104, 83CF0108). I tried deleting and restoring the Facebook account, deleting and restoring the Facebook app, changing my Facebook password, logging out of Facebook on my PC, all to no avail. I never performed a factory reset, because I've installed all of my apps from the Marketplace (not Zune), and was not eager to hunt them all down again (please tell me this is another WP7 bug that is being fixed).
Hope this helps others! I've refreinded her and she's changed her profile pic in the last few weeks, so I'll keep my fingers crossed.
I had the problem with facebook too a few months back. Turned out to be one profile picture that appeared as a red x. Unfriended and the error went away for me too.
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
drokkon said:
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
Click to expand...
Click to collapse
I was fortunate in that i didn't really care for the guy who i deleted
Related
I'm having an issue with the built in facebook support, I can sign in to flickr and twitter, but when I try to sign in to my facebook so I can link with contacts, it says that the service is currently unavailable....something I'm missing? I'm running fresh rom 0.7 with the patches.
I am having the same problem. Are you using the Hero or Eris? I have an Eris and am having this problem.
I'm seeing this post topic on all the boards right now. It must be down.
It must have something to do with the new privacy settings that Facebook just implemented.
tdavis42 said:
It must have something to do with the new privacy settings that Facebook just implemented.
Click to expand...
Click to collapse
i wonder if maybe you need to log in to facebook.com from your phone and accept the privacy policy?
Thats a no go. I just logged in to Facebook with the Android app and I still can't login through the Social network option.
Facebooks no privacy settings reset all of your privacy and app options. We may have to wait for an update for it to work properly, but mine doesn't sign in either, not even Bloo or Fbook.
not sure but....
after many...many....many retries it finally connected, that was weird, I just hope that I never have to go through that again (no more wipes for me unless absolutely neccesary)
Anyway, weird glitch, I could log in with the Facebook for Android app though, so not sure what would have caused that.
djsplitimage said:
after many...many....many retries it finally connected, that was weird, I just hope that I never have to go through that again (no more wipes for me unless absolutely neccesary)
Anyway, weird glitch, I could log in with the Facebook for Android app though, so not sure what would have caused that.
Click to expand...
Click to collapse
I'm pretty sure all that app does is interact with their website as opposed to using the API. Looks like the problems were with the API.
www.facebook.com is down as of right now. I tried from work internet and my phone 3g.
I imagine they are having some problems.
Good thing I found this post, I didn't notice a problem until immediately after installing unofficial MoDaCo 1.2c and I've been flashing recovery images all day trying to fix it.
It is working for me now. I haven't done anything to either my phone or Facebook options sense yesterday. Wonder what it was? Oh well, as long as it is working.
Facebook sync appears broken
To give you a little background, I've had a rooted Hero for quite a while now. I have been running Fresh 1.1 since it was released. I have also had my Facebook linked so I have all of my contacts with pictures and info in my phonebook.
Well after a few other mods on my phone like taskbars, icons, etc. I decided to wipe and go back to a fresh install of Fresh 1.1 again. I linked my Facebook profile again and after a few hours everyone was showing back up in my contacts list with pictures and such.
Last night my phone started acting weird and alot of things were FC'ing, maybe 3 or 4 things, but I didn't look at what specifically. Later last night I realized all my facebook stuff was gone again from my contacts list. I thought that maybe it was because of one of the processes that FC'd so I restarted the phone but as of this morning still a phonebook full of blank heads.
Anyone else had this issue? I've tried logging out and logging back in and everything. Any help would be appreciated, the phonebook looks so ugly without everyones pictures.
It may be a coincidence, but facebook itself has some severe issues right now. Some people are of a mind that the "new" viewing heuristics are themselves broken. You now view based on your history and interactions with/of your friends. My age there is 100 so it they write (email) to me personally.
Facebook Error
I am unable to sign into Facebook from the app it from HTC senses Facebook. I have tried wiping everything and various ROMs but im having the sane problem. any help would be appreciated
Sync Facebook Calendar
I am having a problem getting my facebook calendar to sync. I am running a Damagecontrol 2.1 Rom when I 1st set the phone up I'll see my facebook calendar entries in my calendar and eventually they disappear and the option to disply the facebook calendar also disappears. Does anyone have any insight?
facebook/google birthdays
i have some contacts that i have entered birthdays for in my google address book, however they are also friends of mine on facebook. i noticed within the calendar widgets that it lists the birthdays for these contacts twice once for the google contacts calendar and one for the facebook calendar. Is there a way to fix this so for linked contacts it only lists the birthday on one calendar.
ajaholic said:
i have some contacts that i have entered birthdays for in my google address book, however they are also friends of mine on facebook. i noticed within the calendar widgets that it lists the birthdays for these contacts twice once for the google contacts calendar and one for the facebook calendar. Is there a way to fix this so for linked contacts it only lists the birthday on one calendar.
Click to expand...
Click to collapse
uncheck facebook in your calendars to show.
well i would like the birthdays of friends who i dont have on google to show up still, i just don't want duplicates and i dont want to go through all my google contacts and remove their birthdays.
Contacts facebook link
Is there a way to link all contacts with their appropriate facebook account automatically, i remember in 1.5 it would auto predict and suggest linking automatically for all the contacts, there is no option to do all contacts in 2.1...
anyone know of a way to go about doing that instead of painfully going one by one...
Hi all, I've updated to Mango and ever since then my Google contacts list has failed to sync ("there was a problem syncing, please try again later error 8004010f"). This is with a Google account tied to another email address not an @gmail.com address. If I put in an incorrect password or incorrect server details I get different errors so it seems as if I'm at least getting the details correct. I've tried all the steps I could find (mainly a useless KB article) so I'm wondering whether it's a Mango thing. Or possibly a Google+ thing?? (No I'm not on it.) Either way I foolishly unchecked the 'sync contacts' box so i now dont have any contacts
Sent from my HD7 using XDA Windows Phone 7 App
shinygerbil said:
Hi all, I've updated to Mango and ever since then my Google contacts list has failed to sync ("there was a problem syncing, please try again later error 8004010f"). This is with a Google account tied to another email address not an @gmail.com address. If I put in an incorrect password or incorrect server details I get different errors so it seems as if I'm at least getting the details correct. I've tried all the steps I could find (mainly a useless KB article) so I'm wondering whether it's a Mango thing. Or possibly a Google+ thing?? (No I'm not on it.) Either way I foolishly unchecked the 'sync contacts' box so i now dont have any contacts
Sent from my HD7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
My google account sync perfectly with mango in my trophy...so must be something in your phone...Maybe the tied account has to do something with it
I figured it wasn't a common problem or I wouldnt be the only person complaining about this
Well, some more testing, I have tried deleting the account from my wp7 and adding it again - still the same error msg.
Bizarrely, though my Google contacts don't show up in my people hub, if I go to the hub and search for a contact and then hit "search Google directory" the contact will appear.
Also, checking my Google dashboard under Google Sync shows a "last sync: 8:25pm" or whenever the last time I tried to sync was. So I'm fairly certain this is an issue with my particular phone...Maybe it's time to hit the Microsoft support forums!
Sent from my HD7 using XDA Windows Phone 7 App
I think I know what's up
So I woke up this morning and the google sync button required attention. So I clicked on it and synced and well.. my contacts disappeared. Now I was perplexed by this. I erased and re introduced my account information. And nothing... so I went ahead and went to the Gmail webclient and somehow my contacts had been deleted. Google now has a function where you can restore your contacts. And I was able to sync again... Lets see how long this lasts. Let me know if you are able to fix your issue
Jose Moreno
I'm having the same issue on my Arrive. Can't sync and foolishly tried to delete and reconnect now all my contacts are gone. Did you figure out anything?
Actually, its not the exact same issue as I reread your problem as I am trying to sync directly with a gmail account, however, I am having the same results and same error.
Ah yes. I should've updated this. I never found a fix...but what I did do was add Gmail and Calendar to my google account. Then it synced fine. Not ideal as I never use Gmail but meh. Sorry I haven't got anything better!
Sent from my HD7 using XDA Windows Phone 7 App
It tells me it can't connect to see who's online. I've gone through all the different walkthroughs online, and none of them work.
Also, I can't seem to delete my linked Facebook account in Settings. It tells me this feature isn't available yet so I have to go to Live.com to do it, but when I do, it tells me I can't remove it because: There seems to be some trouble connecting this service to Windows Live right now. Please try again later..
Can anybody help? I swear I was allowed to delete my Facebook account in Settings last night...
"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.
daniel_lfc said:
"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.
Click to expand...
Click to collapse
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...
colossus_r said:
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...
Click to expand...
Click to collapse
No, I won't find the answer because I've done every walkthrough on every website about five times already.
Can anyone help?
daniel_lfc said:
Can anyone help?
Click to expand...
Click to collapse
How long has it been since you added Facebook chat to your Windows Live profile?
If its only been a few hours, you may have to wait a day or two. Sometimes it can take a very long time for Windows Live and Facebook to register each other and for your Facebook contacts to start showing up in Messenger. The other methods on the forum do not always work. Sometimes it just takes a little patience. Took my phone a day before any contacts showed up.
It took me like 5 mins to have all Facebook Contact List on my Windows Live Messenger.
Do one of the methods, wait 24 hours, and then report back. Most of the focus should be on the computer end. But I think the reason why many here are jaded about this is because many of us had to wait for it to just work. Which had nothing to do with the phone.
But then if it doesn't work, you may be SOL until the official update.
Nah, still not working. Pretty gutted about that really!
what I did was I deleted Facebook then went to windows live ( the same primary windows live account on my phone) and linked the two of them, then I readded Facebook and let it sync and also resynched windows live and then it connected and within 2 hours all my contacts started showing up. also make sure u have Facebook chat turned on in the messaging options.
daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Did you check in your online profile to make sure you linked the correct Face Book account? I too had a simulay problem with my daughters phone seems i linked my facebook account to her windows live so it did not work on the phone..
this is how you can tell
first login to your windows live @ live.com then click profile next to your name at top right then the details link on left then in the connect to you should see windows live and facebook if you do not see this then it facebook never connected and you should follow the steps again to connect facebook if you do see facebook click the manage link then click the edit link under facebook make sure the name that shows that you are connected to is the same as the one on your phone if it is not then you need to delete the facebook account from your profile next login into the correct facebook account then do the adding of the facebook account again and after you complete it and see your friends in the online and off line area of messenger you can go to your phone and resync facebook and windows live then in messenger tap offline then tap online it should be good then...
thing to note is the facebook account on windows live must match the one on your phone.
Mine kept saying it couldn't find anyone online even tho me Live account and Facebook were connected, but I managed to fix it.
I'm not sure if this was this trick but..:
1) Go to your Live account
2) Go to services
3) Go to the Facebook service
4) Just hit Save, even if you havent changed anything (also make sure the Chat is ticked).
5) Sync your Live account and Facebook on your phone
Everything was already ticked in my settings, but I just hit Save anyway and seconds later my Facebook Chat contacts started appearing.
Maybe somethings is improperly saved, and by just clicking the Save button again the settings are properly saved.
Do this:
Install Windows Live Essential, Log on WIndows Live Messenger
On the Bottom Right Corner of the Messenger Window, click Add and follow the step to connect Facebook for Live.
Log Out after you are done and then re log -in again.
You should be able to see the friendlist in a group called " Facebook" ( Must set show all friend, not "Online Only" )
Right click on a friend in Facebook group, and choose "Enable Facebook Chat"
Right now, you should see your Facebook friendlist on Windows Phone Chat.
daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Are you familiar with occam's razor m8 ??? "the simplest explanation is most likely the correct one."...
If all ppl have solve this by following those instruction, then you MUST do something wrong...
Follow the guides to the letter starting from blanc and not with " oh i id that and its not working' attitude....
just go to your Settings-Battery Saver, and UNCHECK 2 boxes :
always turn on Battery Saver when Battery is low,
turn on Battery Saver now, until next charge.
If you have unchecked both of them, you can connect to your Facebook Chat from messaging without any problem
I have a windows phone but am currently having problem using Facebook chat on it. It keeps saying "No one is online" even though in my Facebook on my laptop says otherwise. I have linked it with my windows live account, synced both my windows live account and Facebook account on my phone already, and also ensured that battery saver is turned off. But I still get the same message. Can someone help me? Am I missing something? Thanks in advance!
Have you tried logging in via the web on a PC to live.com, clicked on profile, and then checked that under 'connected to' (left hand side) that facebook is there?
If you can see that, click on 'Manage' and then click on 'Edit' under the facebook listing, and check 'Chat with Facebook friends' is selected.
Then sync your account again. Some people had to 'go offline' and then 'available' again, and wait up to two hours. Have a read of this thread for more detail:
http://forums.create.msdn.com/forums/t/85843.aspx?PageIndex=1
Hope that helps. Good luck with it.
iwanthp said:
I have a windows phone but am currently having problem using Facebook chat on it. It keeps saying "No one is online" even though in my Facebook on my laptop says otherwise. I have linked it with my windows live account, synced both my windows live account and Facebook account on my phone already, and also ensured that battery saver is turned off. But I still get the same message. Can someone help me? Am I missing something? Thanks in advance!
Click to expand...
Click to collapse
I had that problem once, I think I had to log in to my Windows Live account and enable Facebook chat some how but it's been a while and really can't remember but I do know it has somethingto do with account settings.
Erm wverything's alright now. Don't know why but it started working this morning! Thanks for all your posts anyway hahas!
Hi folks,
The native email app on my Verizon Galaxy S III is setup for POP3 send/receive with my ISP account, just as I've configured on prior phones. When it "syncs" email, anything in my Inbox on the phone literally disappears and new email is downloaded and shown in the Inbox. Sometimes, email sits on the phone for a day then is erased on the next synch.
I've tried turning off synch for this POP3 email under Settings -> Accounts, which seems to keep the Inbox populated longer than an hour or less, but nothing prevents emails from being removed up to a day after being received.
This behavior is unwanted and seems a bug - exact thing happens on our other GS3.
Ideas welcome.
UPDATE: I found a repeatable scenario for this symptom and reported it to Verizon Technical Support. This seems specific to email programs based on the stock ICS code for this phone. I have purchased Kaiten email as a workaround option (it's very good, IMHO - K-9 email is the earlier, still-free version of Kaiten, if you are interested to try).
- ooofest
The included email application also irks me as well; even when I set it to sync ONLY my inbox, it floods me with email from all my other folders, including the junk folder... And to top it off, it syncs waaay more than I tell it too..
Anyways back to your problem, have you tried clearing the email application's data? Perhaps starting fresh with the application might be what you need.
To do that, just to Settings -> Application Manager > Look for 'Email' , press it, and then hit "Clear Data".
When you launch email after that, it will be as if you first opened the application.
Hope that helps..
Thanks, we've tried clearing, deleting/reinstalling the accounts, etc. and no go. I've setup these same POP3 accounts on multiple devices in the past for all sorts of email clients and this is the first to wipe out prior emails before my eyes.
Email should be rather basic and is kind of essential, so a bug like this is odd.
I also don't understand what the Settings -> Accounts -> Email -> Synch checkbox is supposed to do in this case, since the Email app has settings to check for new email every 15 minutes and does so if I uncheck that box in the phone's Settings.
Unfortunately, I haven't found another email client - pay or free - which has a decent interface in comparison to this basic app. It seems stupid to pay for such a basic feature, so I'll phone this in to Verizon as another complaint about the phone (i.e., it won't be the first, unfortunately - I'm hoping this feedback gets to Samsung eventually), but am willing to try other clients just to get a clear, basic interface and solid operation.
- ooofest
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Yeah, I've been avoiding root - even with the new procedure - in case the phone needed to go back in due to any h/w issues, since I had WiFi oddness in the first week (which has since gone away . . . even more odd). Just didn't feel like going through unrooting, etc. if returnable issues continued.
It might be what I need to do, though it can't hurt to give Verizon a call and report this app behavior.
- ooofest
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
ricky babalu said:
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
Click to expand...
Click to collapse
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
ooofest said:
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
Click to expand...
Click to collapse
I rely on my emails for business, so this is a huge issue for me.
I am going to give K-9 a try. I might also look into syncing my business account with Gmail using IMAP
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Do you happen to have a link? Thank you
Dudenell said:
Do you happen to have a link? Thank you
Click to expand...
Click to collapse
Here you go: Click here
Don't forget to thank the op of that thread (too )
I decided to root the Galaxy S III (with the quick method), deleted the shipped email and exchange apps, installed the AOSP versions from ICS and . . . emails disappear from the InBox even faster, now. So, there's something odd going on, here.
I found a copy of the Verizon stock image for our phones, researched how to convert and mount the system.img.ext4 file contained therein, pulled out the Samsung SecEmail and Exchange .apk and .odex files, then recopied them into /system/app. Rebooting had my Samsung email working again, bugs and all.
So, now I'm going to unroot and call Verizon Support. Titanium backup had a backup of these apps, but when I uninstalled the apps from the phone . . . it also deleted the backups, apparently. Hm.
Thanks.
- ooofest
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Hope this helps,
BigK52
I dont know if you want to go through this or not. I was having serious email issues also. stuff deleting, not receiving, not pushing...etc. I was rooted with a newly flashed Rom and thought maybe it was the Rom causing the issues. Everything on the Rom was working perfectly except this. I also use my email for work so it was important that it work correctly. I had just spent several hours setting my phone up but decided to wipe clean again and reflash. In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
BigK52 said:
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Click to expand...
Click to collapse
Thanks, it was one of the early options I tried here (actually, went with various values), but both phones still delete Inbox emails within 24 hours.
Yes, definitely freaky behavior.
- ooofest
1Android said:
. . . In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
Click to expand...
Click to collapse
When I reinstalled the default Samsung email + Exchange APKs after backing out the AOSP versions, I went through "Manual" configuration this time . . . we'll see if that matters, but it really shouldn't. Thanks for the suggestion.
- ooofest
Ouch, it's still not working? If manually setting the settings doesn't work, perhaps it is an issue with the email service you are using... If there is a web interface for your email service, perhaps you have a setting for deleting a message after a certain amount of time or after you view a message. Perhaps that's the case?
Just a thought, I hope in the end it all works out for you
Sent from my SCH-I535 using xda app-developers app
Yeah, it's rather odd. I tried our Droid Incredible, Incredible 2 and Galaxy Tab (all on Gingerbread) yesterday, with no problems retaining our POP3 emails.
Seems to be a POP3 issue related to the ICS email client. Testing with a Play email replacement today . . .
- ooofest
OK, while on the phone with Verizon Support, I figured out a repeatable problem scenario:
Setup a POP3 account using the default Email app
Pull down emails from your server using POP3. There will be new emails in your phone's local Inbox and you can do anything you like with them (i.e., all functionality is enabled and operates as expected).
At this point, you can sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Delete some or all of the previously downloaded emails from the server. This happens sporadically in our case, because only our PCs delete emails from the mail server at various points in the day, but our phones poll for new emails every 15 minutes.
You can still sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Send a new email to your account, i.e., place a new email on the server.
Refresh your account's Inbox on the phone by either re-opening the closed Email program or hitting the little refresh circle in the upper right corner while viewing the Inbox.
Your new email will be downloaded from the server. And, all emails that were deleted from the server will disappear from your Inbox.
So, the local Inbox disappearances only happen for emails that were deleted from the server, during a synch that brings a new email to the Inbox from that same POP3 server.
I reported this scenario to Verizon Technical Support for submission to Samsung.
There may be other repeatable scenarios which cause local Inbox emails to disappear from the stock Email app, but I am not yet aware of them.
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
- ooofest
ooofest said:
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
Click to expand...
Click to collapse
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
UPDATE: Use Titanium BU to remove email app(s), reboot and install Aqua Mail, it retains emails after they are deleted on the server!
This means TOUGH LUCK, ebay people, my Galaxy S3 is NOT FOR SALE!
xs11e said:
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
Click to expand...
Click to collapse
I've moved to the purchased Kaiten email app - from the author of K-9 - and it works great. Respects the settings for each account and there have been no unexpected actions. UI is solid, too.
- ooofest