Facebook Chat won't work on my Mango-updated HD7 - Windows Phone 7 Q&A, Help & Troubleshooting

It tells me it can't connect to see who's online. I've gone through all the different walkthroughs online, and none of them work.
Also, I can't seem to delete my linked Facebook account in Settings. It tells me this feature isn't available yet so I have to go to Live.com to do it, but when I do, it tells me I can't remove it because: There seems to be some trouble connecting this service to Windows Live right now. Please try again later..
Can anybody help? I swear I was allowed to delete my Facebook account in Settings last night...

"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.

daniel_lfc said:
"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.
Click to expand...
Click to collapse
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...

colossus_r said:
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...
Click to expand...
Click to collapse
No, I won't find the answer because I've done every walkthrough on every website about five times already.

Can anyone help?

daniel_lfc said:
Can anyone help?
Click to expand...
Click to collapse
How long has it been since you added Facebook chat to your Windows Live profile?
If its only been a few hours, you may have to wait a day or two. Sometimes it can take a very long time for Windows Live and Facebook to register each other and for your Facebook contacts to start showing up in Messenger. The other methods on the forum do not always work. Sometimes it just takes a little patience. Took my phone a day before any contacts showed up.

It took me like 5 mins to have all Facebook Contact List on my Windows Live Messenger.

Do one of the methods, wait 24 hours, and then report back. Most of the focus should be on the computer end. But I think the reason why many here are jaded about this is because many of us had to wait for it to just work. Which had nothing to do with the phone.
But then if it doesn't work, you may be SOL until the official update.

Nah, still not working. Pretty gutted about that really!

what I did was I deleted Facebook then went to windows live ( the same primary windows live account on my phone) and linked the two of them, then I readded Facebook and let it sync and also resynched windows live and then it connected and within 2 hours all my contacts started showing up. also make sure u have Facebook chat turned on in the messaging options.

daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Did you check in your online profile to make sure you linked the correct Face Book account? I too had a simulay problem with my daughters phone seems i linked my facebook account to her windows live so it did not work on the phone..
this is how you can tell
first login to your windows live @ live.com then click profile next to your name at top right then the details link on left then in the connect to you should see windows live and facebook if you do not see this then it facebook never connected and you should follow the steps again to connect facebook if you do see facebook click the manage link then click the edit link under facebook make sure the name that shows that you are connected to is the same as the one on your phone if it is not then you need to delete the facebook account from your profile next login into the correct facebook account then do the adding of the facebook account again and after you complete it and see your friends in the online and off line area of messenger you can go to your phone and resync facebook and windows live then in messenger tap offline then tap online it should be good then...
thing to note is the facebook account on windows live must match the one on your phone.

Mine kept saying it couldn't find anyone online even tho me Live account and Facebook were connected, but I managed to fix it.
I'm not sure if this was this trick but..:
1) Go to your Live account
2) Go to services
3) Go to the Facebook service
4) Just hit Save, even if you havent changed anything (also make sure the Chat is ticked).
5) Sync your Live account and Facebook on your phone
Everything was already ticked in my settings, but I just hit Save anyway and seconds later my Facebook Chat contacts started appearing.
Maybe somethings is improperly saved, and by just clicking the Save button again the settings are properly saved.

Do this:
Install Windows Live Essential, Log on WIndows Live Messenger
On the Bottom Right Corner of the Messenger Window, click Add and follow the step to connect Facebook for Live.
Log Out after you are done and then re log -in again.
You should be able to see the friendlist in a group called " Facebook" ( Must set show all friend, not "Online Only" )
Right click on a friend in Facebook group, and choose "Enable Facebook Chat"
Right now, you should see your Facebook friendlist on Windows Phone Chat.

daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Are you familiar with occam's razor m8 ??? "the simplest explanation is most likely the correct one."...
If all ppl have solve this by following those instruction, then you MUST do something wrong...
Follow the guides to the letter starting from blanc and not with " oh i id that and its not working' attitude....

just go to your Settings-Battery Saver, and UNCHECK 2 boxes :
always turn on Battery Saver when Battery is low,
turn on Battery Saver now, until next charge.
If you have unchecked both of them, you can connect to your Facebook Chat from messaging without any problem

Related

Facebook linking on CDMA HERO 1.5 (Rooted)

My Htc Hero is having a problem linking facebook to my contacts. I can enter into a contact, select to link with facebook, then wait for it to find my facebook friends list. First it says "Friends data is either downloading or unavailable". So I wait more... then it says "Contact list is empty". I have restarted the phone. I have logged out of facebook on my phone and logged back in. I have downloaded the facebook app (just in case that was needed). It worked once before. I hard reset my phone and the contacts resynced with google. Google has in the notes the contact facebook link... but the phone does not read it. What should I do?? Im currently with Cellular South... if that matters.
Thanks
**Edit** I am now on DamageControl v1.0 but still nothing.
MrDanger said:
My Htc Hero is having a problem linking facebook to my contacts. I can enter into a contact, select to link with facebook, then wait for it to find my facebook friends list. First it says "Friends data is either downloading or unavailable". So I wait more... then it says "Contact list is empty". I have restarted the phone. I have logged out of facebook on my phone and logged back in. I have downloaded the facebook app (just in case that was needed). It worked once before. I hard reset my phone and the contacts resynced with google. Google has in the notes the contact facebook link... but the phone does not read it. What should I do?? Im currently with Cellular South... if that matters.
Thanks,
Christopher Butler
Information & Technology Services
Mississippi State University
Click to expand...
Click to collapse
I know about a day ago I was having trouble syncing with anything... all I got was "Sync is currently experiencing problems. It will be back shortly". I waited about a day, and it started working again. Maybe this will happen to you?
Already tried "just wait"
This has been going on for about a week now already :/
DamageControl 1.0
Im also with Cellular South and using DamageControl now... but still no Facebook contact linking. The "My Contact Card" syncs fine and my profile pic shows up... it's only when I try to link another contact. It searches for like a millisecond and shows "No matches found". Could this be because "friendstream.apk" does not work? I believe I saw somewhere that it does not work.
MrDanger said:
Im also with Cellular South and using DamageControl now... but still no Facebook contact linking. The "My Contact Card" syncs fine and my profile pic shows up... it's only when I try to link another contact. It searches for like a millisecond and shows "No matches found". Could this be because "friendstream.apk" does not work? I believe I saw somewhere that it does not work.
Click to expand...
Click to collapse
Had the same problem today using darchlegend... I signed out of Facebook for HTC Sence and signed back on, and then manually synced. That solved my issues.
looneylu said:
Had the same problem today using darchlegend... I signed out of Facebook for HTC Sence and signed back on, and then manually synced. That solved my issues.
Click to expand...
Click to collapse
I did that, and now I do not see the "Sync Contacts" under the Facebook for HTC Sense account. Im rebooting now.
**Rebooted.. and still FAIL!!**
I really would like this feature... it's what brought me to the Hero in the first place :/
Down the Drain
I see this thread getting lost in the mass of other threads and with no answer
Here is how I fixed the issue:
Go to Settings -> Accounts & sync
Here remove your Facebook for HTC Sense account.
Once removed exit Settings then go back to Accounts & sync and add it back in.
Next open the Photos app, move to the facebook icon at the bottom of the screen. Wait for all your facebook friends profile photos to load. Once that is done go to the People app. Hopefully you will now see everyone linked and their photos will show up.
Nothing :/
voghan said:
Here is how I fixed the issue:
Go to Settings -> Accounts & sync
Here remove your Facebook for HTC Sense account.
Once removed exit Settings then go back to Accounts & sync and add it back in.
Next open the Photos app, move to the facebook icon at the bottom of the screen. Wait for all your facebook friends profile photos to load. Once that is done go to the People app. Hopefully you will now see everyone linked and their photos will show up.
Click to expand...
Click to collapse
I went through EVERY FRIEND on my list... nothing changed.

Facebook for myTouch contact issue

I have the facebook app installed on my phone. When i went to upload a photo onto facebook it gave me the option to use the facebook app or facebook for mytouch. i went ahead and tried it through the mytouch option and i signed into my account which seemed to add my facebook account onto my phone as something it automatically syncs. it synced my facebook contacts to my normally contact...a cool feature and all BUT i dont want it...
i deleted the facebook account off my phone but my facebook contacts are still mixed with my normal ones. i cant delete them either, i tried long pressing and also tried going INTO the contact to maybe edit it and it wont let you do a thing.
any advice?
Were the contacts linked with facebook accounts?
Sent from my HTC Glacier using XDA App
You may want to sort you contacts, from the contacts > Menu> View and uncheck facebook. It won't delete them but you won't have to deal with them.
Also try clearing the data in the Facebook for MT app, not sure if it will do it but it should't hurt.
imabrokendownload said:
Were the contacts linked with facebook accounts?
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
They were these were contacts that i've never had in my phone before then they appeared on my actual contacts. Some did/didn't have contact numbers depending if they had them in their actual facebook and what i'm noticing is they all have the little circle by their name greyed out meaning i can video chat with them. I deleted all my video chat programs and cleared all my data for contacts/facebook/video chat and they wont go away.
These people have never been on my phone before it happened right when i tried out the facebook for mytouch.
*i wouldnt mind this but i play a lot of farmville and "those" games and half the people on my friends list are "neighbors" only*
Daguse said:
You may want to sort you contacts, from the contacts > Menu> View and uncheck facebook. It won't delete them but you won't have to deal with them.
Also try clearing the data in the Facebook for MT app, not sure if it will do it but it should't hurt.
Click to expand...
Click to collapse
I did as you advised and i dont even have a facebook option. I just have the option to show tmobile, google, google (youtube), video chat, sim, phone.
ToterPunkt said:
They were these were contacts that i've never had in my phone before then they appeared on my actual contacts. Some did/didn't have contact numbers depending if they had them in their actual facebook and what i'm noticing is they all have the little circle by their name greyed out meaning i can video chat with them. I deleted all my video chat programs and cleared all my data for contacts/facebook/video chat and they wont go away.
These people have never been on my phone before it happened right when i tried out the facebook for mytouch.
*i wouldnt mind this but i play a lot of farmville and "those" games and half the people on my friends list are "neighbors" only*
Click to expand...
Click to collapse
hmm any way you can post a screen shot.... Also when you go into the contact and click the name..... in the top right what does it say? Google? Linked? Facebook? And one last thing, once in the contact can you click menu and delete? if not what happen?
Daguse said:
hmm any way you can post a screen shot.... Also when you go into the contact and click the name..... in the top right what does it say? Google? Linked? Facebook? And one last thing, once in the contact can you click menu and delete? if not what happen?
Click to expand...
Click to collapse
Sadly i'm not rooted and therefore can't post a screen shot...unless theres another route you can advice me on then definitely. Maybe ill just take a photo of it with my camera if there is no other way lol.
After clearing all my info again and uninstalling any qik updates it shows qik in the corner of all these contacts, none of them are linked, and about half have actual content info.
From the contact list - long press - call mobile, send contact as vcard, add a fave now!
From within the contact - clicked on the menu button - all, link, send contact, save to sim, set speed dial
From within the contact - tried pressing every item i could and i can only "Edit" the number to something else...i cant do much else with it.
thanks for the help =)
ToterPunkt said:
Sadly i'm not rooted and therefore can't post a screen shot...unless theres another route you can advice me on then definitely. Maybe ill just take a photo of it with my camera if there is no other way lol.
After clearing all my info again and uninstalling any qik updates it shows qik in the corner of all these contacts, none of them are linked, and about half have actual content info.
From the contact list - long press - call mobile, send contact as vcard, add a fave now!
From within the contact - clicked on the menu button - all, link, send contact, save to sim, set speed dial
From within the contact - tried pressing every item i could and i can only "Edit" the number to something else...i cant do much else with it.
thanks for the help =)
Click to expand...
Click to collapse
Sorry man, I tried everything I could to recreate this on my phone with no go.....
Make sure to check your contacts on the gmail site, make sure they are not listed there.
If that does not work it looks like you will need to do a factory reset. Sorry
Daguse said:
Sorry man, I tried everything I could to recreate this on my phone with no go.....
Make sure to check your contacts on the gmail site, make sure they are not listed there.
If that does not work it looks like you will need to do a factory reset. Sorry
Click to expand...
Click to collapse
I was afraid of that...
I went ahead and rooted my phone, deleted qik completely off my system. That took care of it. Hope this doesnt happen to anyone else =/
Thanks for your advice though, i'm surprised it didnt work. It was extremely "stuck" and quite stubborn.

[Q] Facebook Connection and Other Issues

After two weeks with my Focus, I'm obviously loving it. Upgrading from the Tilt has brought new meaning to my life.
Anyway, I've had enough little problems come up that I thought I'd try and get some questions answered by those smarter than I!
Integrated Facebook: Ever since the first day, I've been having issues with my Facebook account. Specifically, under Settings>email & accounts, the Facebook account says "Attention Required." Clicking on the account brings up an error popup that says "Not updated/We're having a problem connecting. Try again later./Last tried 8 hours ago/Error code: 83CF3104." Previously it gave error code "85FB5300." Here's a useless thread I started at MS Answers: http://social.answers.microsoft.com...266a6d0/#53db5744-b48c-4af8-bad5-9fe0fe95f61c It does manage to update FB from time to time, but it's wildly inconsistent.
This isn't that big a deal, but when I go to Facebook.com and login using IE on the phone, I get the "pocket version" which doesn't have any content. "Mobile version" shows up as a link on the page, but nothing is clickable. No biggie since I have the app and integration, just annoying.
IHeartRadio seems to lockup every time I use it. When I navigate away from it and then want to go back, it tries to start, shows the logo, then backs out.
My second most unstable app is Marketplace itself! It behaves exactly the same as above.
Any suggestions would be great! Thanks!
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
do you have ssl enabled in facebook settings? if so, try disabling it.
The Gate Keeper said:
do you have ssl enabled in facebook settings? if so, try disabling it.
Click to expand...
Click to collapse
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
drokkon said:
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
Click to expand...
Click to collapse
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
emigrating said:
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
Click to expand...
Click to collapse
Yup! That's what I've heard, and what I don't get. I wonder if my company's implementation is messed up.
drokkon said:
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
Click to expand...
Click to collapse
No... if you have the SSL option enabled on your Facebook account, not on your phone, the people hub will not update.
Seems to be an issue with the Focus as other WP7 users have not seen this issue,
I've looked every where I can in the phone and cannot see where the settings are that control the Facebook feed.
Log into Facebook via your web browser and disable the SSL setting under your security options.
For anyone still suffering this problem, I found a solution:
SOLUTION (from http://answers.microsoft.com/en-us/...83cf0108/4c4c7887-2b8b-4a83-b816-bf26e265fe17)
I went through my People Hub, opening every contact that had no picture to see what account they were in. Most of them were contacts from my Live account, but ONE was a Facebook contact. (Per the thread above, Facebook connection problems can be caused by a friends' corrupt profile picture.) I went to her profile online (where the picture showed up fine) and unfriended her. I had to wait several hours for her to disappear from my People Hub, but once she did I immediately went to Settings>Email & Accounts and, for the first time ever, saw the Facebook account with no error message!
As I said, I have been suffering this error message since day 1, although I've seen at least 4 distinct error codes (85FB4400, 85FB5300, 83CF3104, 83CF0108). I tried deleting and restoring the Facebook account, deleting and restoring the Facebook app, changing my Facebook password, logging out of Facebook on my PC, all to no avail. I never performed a factory reset, because I've installed all of my apps from the Marketplace (not Zune), and was not eager to hunt them all down again (please tell me this is another WP7 bug that is being fixed).
Hope this helps others! I've refreinded her and she's changed her profile pic in the last few weeks, so I'll keep my fingers crossed.
I had the problem with facebook too a few months back. Turned out to be one profile picture that appeared as a red x. Unfriended and the error went away for me too.
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
drokkon said:
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
Click to expand...
Click to collapse
I was fortunate in that i didn't really care for the guy who i deleted

[Q] Facebook chat

I have a windows phone but am currently having problem using Facebook chat on it. It keeps saying "No one is online" even though in my Facebook on my laptop says otherwise. I have linked it with my windows live account, synced both my windows live account and Facebook account on my phone already, and also ensured that battery saver is turned off. But I still get the same message. Can someone help me? Am I missing something? Thanks in advance!
Have you tried logging in via the web on a PC to live.com, clicked on profile, and then checked that under 'connected to' (left hand side) that facebook is there?
If you can see that, click on 'Manage' and then click on 'Edit' under the facebook listing, and check 'Chat with Facebook friends' is selected.
Then sync your account again. Some people had to 'go offline' and then 'available' again, and wait up to two hours. Have a read of this thread for more detail:
http://forums.create.msdn.com/forums/t/85843.aspx?PageIndex=1
Hope that helps. Good luck with it.
iwanthp said:
I have a windows phone but am currently having problem using Facebook chat on it. It keeps saying "No one is online" even though in my Facebook on my laptop says otherwise. I have linked it with my windows live account, synced both my windows live account and Facebook account on my phone already, and also ensured that battery saver is turned off. But I still get the same message. Can someone help me? Am I missing something? Thanks in advance!
Click to expand...
Click to collapse
I had that problem once, I think I had to log in to my Windows Live account and enable Facebook chat some how but it's been a while and really can't remember but I do know it has somethingto do with account settings.
Erm wverything's alright now. Don't know why but it started working this morning! Thanks for all your posts anyway hahas!

[Q] I HATE facebook contacts, how to remove them?

I apologize for the profanities in advance, but I'm really pissed off!
I avoid the facebook app like the plague, because once you turn it on it infects the entire phone. However, yesterday I was group-pressured into to checking something out on fb, so I installed it, and set up my account. I clicked in !!!!!!!!DO NOT SYNC ANYTHING!!!!!!!! only to notice that in about 10 minutes, fb took a big ****ing diarrhea right into my contacts lists.
Now I have around 1000 contacts in my phone, 98% of whom I will never call in my entire life. All contact pictures have been changed from the google image to the fb-image, and whats even more disturbing, is that when I make a call to a person with a facebook account, I see his fb-status or last wall-post in the dialer! WHY?! Why would I want to see this?!
I realize that clicking DO NOT SYNC ANYTHING doesn't matter, because HTC Sense ignores this and syncs everything anyway under "accounts". But I realized this too late and walked straight into the trap like a complete idiot. Now its too late, my phone is infected by the facebook diarrhea, and even if I remove the fb syncing in "Accounts", I have all the contacts left.
My question is, is there any way to remove all contacts, besides those in google, without doing a complete nandroid restore? (Im on stock sense.)
Thanks... Again, sorry for the profanities...
Nevermind me.... I solved it.
LOL you totally raged
I have this problem too!
How can I fix this and remove or hide my facebook contacts?
It should be in settings, accounts. There should be sync options there for all of you're accounts linked to the phone.
Sent from my Kindle Fire using Tapatalk 2 Beta-5
Settings/Accounts&Sync/Facebook/
Just uncheck "Sync Contacts", and restart your phone.
Or....
From inside the facebook app
1. Press the menu key (the three dots that no one likes)
2. Select "settings" (the sprocket)
3. All the way at the bottom is an option called "Sync Contacts", select this.
4. Select the option "Remove Facebook Data".
5. Then select "sync" in the upper right-hand corner.
This should remove this facebook info from your contacts list only...
If I helped click the "thanks" button.
Sent from my rooted and debloated T Mobile HTC One S
Im logged into facebook and have it set to NOT sync. The facebook contacts dont show up in my phone contacts but when i go to send an email or manually type in someones name to call them the facebook contacts still show up!
i want to be able to be logged into facebook without having to log back in but i dont want to see my facebook friends in my phone contacts like... any advice?
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
ToterPunkt said:
Im logged into facebook and have it set to NOT sync. The facebook contacts dont show up in my phone contacts but when i go to send an email or manually type in someones name to call them the facebook contacts still show up!
i want to be able to be logged into facebook without having to log back in but i dont want to see my facebook friends in my phone contacts like... any advice?
Click to expand...
Click to collapse
Suggestion. Go to contacts. Click CONTACTS tab>settings> "find people you know" uncheck, "suggest contact link" uncheck also
This should solve it.
Also to show only people with phone number select "only with phone numbers" in the above same screen
sharkoparko said:
Suggestion. Go to contacts. Click CONTACTS tab>settings> "find people you know" uncheck, "suggest contact link" uncheck also
This should solve it.
Also to show only people with phone number select "only with phone numbers" in the above same screen
Click to expand...
Click to collapse
Thanks for the help but it didn't do anything. As of right now I dont see my contacts from facebook in my address book since i've set the settings on that already but sadly if i go to manually dial a number those same facebook contacts still show up. same with emails. i guess ill just have to log in and out of facebook each time so they stop showing up. its a pain in the butt... i've accidentally text messaged/emailed people i never speak to thanks to this.
Don't use the facebook app and the facebooks friends won't show up. I use the browser to access facebook and its the same thing.

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