After rebooting my phone earlier today my wi-fi has been stuck on, yet shows as off in QuickMenu and Comm Mgr. Any attempt to "turn on" the switches fail, even turn off option in wi-fi set up dialog does nothing. Can anyone help me?
EDIT: I also noticed now that any command to reboot the phone, along with standby (yes, even my top button), and power off commands are not working either.
EDIT2: It also now seems the screen will not rotate when the keyboard is slid out. I'm beginning to think my only option is to do a hard reset, and I'd REALLY rather avoid that...
EDIT3: AND it thinks it's charging...
EDIT4: Also all of my buttons don't work...
thats weird
my touch pro is doing just the opposite..... i can't turn off the wifi, the "switch" is grayed out to the point that it will not let me turn it off
wierd, does a soft reset not work? Never seen that before...
Have you altered anything recently or added an app that could be causing compatibilty issues?
Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
I think you should do a factory reset and then try the phone for a day whithout doing any changes to it. If it still restarts you should really send it back.
pjsmith said:
Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
Click to expand...
Click to collapse
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
wayne850 said:
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
Click to expand...
Click to collapse
Certainly sounds like we have the same issues. let's hope HTC are listening and fix soon.
I have also some reboots. I think at least twice a week. And always when the phone is on standby. I hope also that htc will fix this soon =)
Not only with phones, but look at Windows or games, they also have bugs at start, but with time most of them get fixed
Mine also only reboots in standby. In my pocket, on the desk, etc. It's never done it during use, and I do use it a lot.
WiFi problem is noted. An annoyance, but no deal breaker as long as I have the WiFi toggle on the home screen. Guess it will be fixed when developers get their hands on the kernel source.
Had the phone for one week come Friday, and had one shutdown (not reboot) this far, and that happened as I was surfing multiple tabs in dolphin. Guess the phone ran out of operating space and had to clean itself out in a bad way
Got mine today so will let you know.
Sent from my HTC One S using XDA
Had the same reboot issue since 2 days (at least once a day). I have the phone since 10 days. The last program I installed was "adfree". I couldn't use it as I have no root rights yet but didn't uninstall it. Finally I uninstalled it yesterday and no more self reboot since. Hope this helps.
I've had the reboot problem on several occasions. Twice the 'One S' has even got stuck in a reboot loop (after login the phone restarts as soon as I try to start an app or report the error). This problem seems to be related to some problematic app running in the background constantly restarting itself and not the actual phone or ICS.
SOLUTION (worked for me):
1) Reboot the phone.
2) When 'HTC One S splash screen' appears hold down 'volume down' to enter safe mode. (Note: If you hold 'volume down' while powering on the device you may end up in a different mode. Don't panic just choose 'reboot' or 'power down' by navigating with power button and volume buttons and try again.)
3) The text "Safe mode" will appear in the lower left corner of the screen.
4) Login and uninstall any app that may be causing problems. Reboot the phone and see if the problem has disappeared, if not repeat 1-4.
Hope it helps!
Just wanted to update this thread on my reboot problem. Since the OTA update the other day, I've not had a single reboot, yet. The wifi connection / disconnection problem seems gone as well.
this is happening to me as well. Once I turn on wifi/ wifi calling the phone searches for a network then freezes up and reboots.. it keeps rebooting until I turn off wifi. This all started for me when I got the OTA 1.78 update. No idea how to fix it. blah!
That's odd. I can confirm that since the update (more than a week now?), I've had only 1 reboot whilst in 'Dolphin'. I was getting them at least daily before even when not using the phone. It's reboot in standby. All my wifi issues have gone. Wifi now seems to work perfectly.
I use the phone quite heavily. I'm pretty convinced that the update has fixed or at least significantly improved the issues I was experiencing. Let's hope it didn't break thinks for others who were not having the issues in the first place!
<oh, and btw - I do use internet calling (only in the last week though since the update)>
I have identified the culprit, but I have not been able to find a solution.
As I said, my screen will not timeout. I have to manually hit the lock button to turn the screen off. Also, the softkeys stay lit. I started going through app settings, etc. No luck. I began to notice after reboots and battery pulls that it only started occuring after I entered mode (*#0011#) to fix the wifi disconnect issue.
After doing that, the screen will no longer timeout. So, at this point, I either have to deal with wifi turning off and on randomly, or a screen that won't go dark on its own.
Can anyone help?
I've had an odd problem with my 820 almost since getting. I'm hoping one of you geniuses have some advice.
When I turn it on it works perfectly, sometimes for hours. Then the screen goes blank, and then random pixels begin to appear, starting at the top of the screen. Outdoors rather than random pixels the screen goes almost totally green. Strangely, if part of the screen is obscured the green only covers rhe exposed area.
Pressing the on button repeatedly usually brings back the lock screen and reset (on+down) fixes the problem for another few hours.
By the way, eventhough I can't see the screen the touch sensor works. For instance I can hold theon button and then swipe downwards to turn off the phone. I can also answer and hang up using earphones.
My daughter who purchased the phone said it worked fine until the amber update. I had hoped the black update would fix the problem but no change. I found some posts from people with the same problem who sent the phone in to be fixed and got it back in the same condition. I really don't want to go through the hassle unless I expect to get it back fixed. I'd rather try fixing it myself.
My question is whether this is a firmware problem an whether it is likely that re-installing the stock black rom would do any more than the ota install that occurred automatically did (or didn't do).
Any ideas?
Nobody?
By the way it seems to happen only, or mostly when in standby.
I installed an app that displays a clock and doesn't allow the phone to go into standby mode,
and the problem doesn't appear to occur (unless I forget to leave the app on top).
I would set the phone to standby = "never" but the option isn't available on my phone, though
I understand that there are those with the standby = "never" option.
Any idea if I can set standby = "never" with keyboard commands, perhaps?
Hey y'all, I apologize if this was covered elsewhere, but I did search and found no solution, so I'm posting here. I've got the problem other folks have, the WiFi is stuck "turning on". This began after the WiFi was having connectivity problems the other day, and I was refreshing it every so often to see if I could fix it. Now it's stuck in a "turning on" state that a factory wipe and two ROM/kernel combinations haven't fixed.
So I thought I'd try another tack. How do I force the WiFi into an "off" state. It seems to be stuck, and I've tried various ways to turn it off, such as widgets, power programs and the like, but nothing has held. I'm wondering, therefore, if there's another app I'm missing, or maybe I have to go into the terminal to do it, I'm not sure.
If, therefore, someone can tell me how to force the WiFi state on my phone to be switched to off, that would be amazing. Thanks so much for your time!