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Hello,
I have a very strange problem with my HTC Touch Pro phone.
I'll explain my problem:
When you turn on your phone and you are on the "Home page" (the page where the time is displayed) there is a bar at the bottom of the display.
This bar says Phone and Programs.
When i access my volume control by using the 2 buttons on the left side of the phone a black screen appears with some bars on it to indicate the volume. Note that the black bar with the Phone and Programs buttons is gone!
But the problem is that i can slightly see the Phone and Programs text trough the black screen of the volume control...
The first time i turned on my phone it was clearly visible, but after hard-resetting my phone 3 times it seems to be all gone now.
What could have caused this problem? Are these texts burned into my screen or is my screen sensetive to white letters?
I really dont know what to think about it because it seems very strange to me that it is now gone after 3 hard-resets...
Does anyone know what may have caused this problem?
edit
When i still had the problem i checked out if the text that was visible on the volume screen was the actual text that should stand in the black bar on the bottom, but when i accessed the volume control from the Programs tab (notice that the menu bar then displays "All programs" and "Remove"), but the volume controll still displayed Phone and Programs, so it isn't the actual text that is visible, so it cant be something like a shine-trough or something like that.
Really dont know what to think, at this time 3x hard-resetting the phone helped and the texts aren't visible anymore, but i'm still worried that my screen is over-sensitive or maybe broken or something =\
edit
The text is getting visible again after having my phone on "stand by" for 10 minutes.
Does anyone has a solution or does anyone knows what the problem can be? i would like a awnser today because i could go the the store tomorrow, i may be able to switch it for a new one if the screen is really broken.
Hope someone knows more!
edit
Maybe some of you dont see it on your one Touch pro, but you will if you REALLY look close at the bottom left and right corner in your volume control screen.
Could it have something to do with lazy pixels or something?
edit
It seems to get worse when i have the phone and programs texts on my screen for 10 minutes, and then switch to volume management. Are my pixels lazy or something?
The longer the screen stays on with the Phone and Programs texts on and the icons of the menu etc, the more you see when you turn on volume control.
it just looks like it burns into my screen.
Take care! Maybe it burned into your eyes!
No, serious it cannot burn into your screen.
Only CRT screens can burn it, not TFT.
Hmm ok thats true haha,
But what else can cause such a problem... it is only visible if the phone is off stand by for a few minutes.
I had my phone on stand by the rest of this evening and just turned it on and now it is all gone again. But if i put my phone on the home screen for a few minutes, so with the texts, then its visible again on the volume controll screen
Had the phone on standby the whole night and now the texts are gone again.
They seem to get "burned" in somehow if the phone is off standby for a few minutes, but then when its on standby for a while they are gone again.
Just wanna know if more people have the same problem, or else i could send back my phone to HTC for a repair
johanromijn said:
Take care! Maybe it burned into your eyes!
No, serious it cannot burn into your screen.
Only CRT screens can burn it, not TFT.
Click to expand...
Click to collapse
http://compreviews.about.com/od/monitors/a/LCDBurnIn.htm
Well that seems to be the problem over here...
But when i turned on the phone for the first time there was much more "image burning" on the screen, and at this moment it is all gone ...
Could it be that the screen had to "warm up" or something because the phone is just 2 days old. The longer i used the phone the less the image burning is now.
Do these screens have to warm up or something when you turn on the phone the first time?
They shouldn't... Especially if you bought it locally, I'd take the safe road and return it. I'm not sure if it's exactly what that source describes, but I don't like taking chances with phones as expensive as this.
Hmm ok, thats wierd because the more i used it the less burned in texts are visible.
at this point there is nothing visible on my screen anymore ..
isnt there ANYONE else here that has the same problem or that wants to try it out and leave the phone off standby for some time ?
Someone that has the same problem, or someone who wants to check their phone for the same problem?
I dont know if i should return my phone for a repair..
Problem is getting visibl again,
Have used my phone some time today, but i didnt have it off standby for longer than 1 minute, and still there is a white bar slightly visible on the volume controll screen.
This is definately a problem with the screen right? something like Lazy pixels or something..
Anyone that can help?
btw, its seems that only the white colors get burned in
edit
It only seems to get "Burned" in when i'm in a window with white bars or spaces, and it fades when i have the phone on a black screen for a while..
And it only happens with the HTC Volume app?
no, but its good visible on that screen, its also slightly visible on the home screen etc..
It doesn't only burn in when the phone is off standby, but it also seems to get worse when the phone is ON standby... what i mean is that it doesn't fade away right away when the phone is on standby...
Just went back to the store to get a new phone.
I checked right away if the new phone also has the same problem, and it does...
texts also seem to get burned in for a while on this new phone, but also dissapear when the phone is unused for a while...
Could you guys check your phone's if you have the same problem?
Just use it for a while and check the volume control window if there are images still slightly visible on the screen.
Hope someone can do that for me!
edit.
Could i be SO unlucky that i have had 2 phone's of 1 wrong production serie?
Can anyone please check out their phone for the same problem?
I would like to know if there are more people experiencing this problem so that i dont have to return my phone for the 4th time =)
also i have spotted this problem. but it happened just a few times when the phone was hot (using gps).
Mmm ok, and you had the problem the exact same as me ? visible on the volume control screen etc?
More people having this problem?
Would appriciate it if some more of you could check it out for me
It never happened on my Fuze, I think it might be a bad batch that your store got in. That could be why when you returned it you're seeing the same things, a lot of people with yellow spots in their screen returned theirs and got the same thing in the next one.
I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
Click to expand...
Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.
AT&T Fuze screen issue - bottom menu-area of screen is flickering almost constantly
(Forgive me for the length of this post. I am just trying to provide as much information as possible! If anyone has encountered this same or similar issue, your help is greatly appreciated).
I need help! (professional and otherwise) ...with my AT&T Fuze (rebranded Touch Pro).
I am developing a game for Windows Mobile called Scrobble (http://forum.xda-developers.com/showthread.php?p=3206316&posted=1), and I left it running overnight.
My screen is set to turn off after 1 minute, and my device set to sleep after 5 minutes when plugged in to external power.
I had the Fuze plugged into wall outlet power to recharge. I left it lying, like I always do, face down on a black soft-leather CD case (so the glowing charging light doesn't bother me).
I left it alone for the 7.5 or so hours I was asleep. When I woke up in the morning and picked it up, the screen was on. It usually is not on, and I don't think I pressed the button to activate the screen.
When I looked at the screen, the Scrobble program was still running, and the bottom menu portion of the screen was flickering. Scrobble has two menu buttons at the bottom -- "Turn" and "Game" -- with a SIP keyboard icon in between them (same as nearly all WM apps).
In any other program, or the Today screen, the menu portion of the screen flickers (the brightness constantly and rapidly fluctuates consistently... like a fluorescent light that is on its last leg).
I did a full power off and power on, and during the "world phone" screen and the the AT&T 3G "power up" animation, the flicker was -not- there. But as soon the Windows Mobile loading/splash screen appeared, the flicker returned, in the exact same spot.
And I can see the ghost "Turn -- [SIP] -- Game" menu in the flicker. But I don't think it's burnt into the display, because it's not there during the first two loading/splash screens.
Currently I have the battery completely removed from the device and will leave it out for a while. If that doesn't work I will do a hard reset.
Any help would be greatly appreciated!! (This device is about 2 months old -- does HTC provide any support for it directly?).
Fixed
Phew! My screen flicker issue is no more.
I'm not sure if it's because I took the battery out and let it sit and think about what it had done for ~22 hours, or if it's because it just went away after a while (with the battery out for 22hrs). But either way, my Fuze is back to normal!
So if anyone leaves theirs on overnight and wakes up in the morning to a flickering ghost of a menu at the bottom, my suggestion is to fully reboot it, then take the battery out and leave it out overnight!
(It's kind of nice going a full day without any phone calls!!).
good for you.. you dont need a new phone giving you damage issues already... glad to hear that its gone
Thanks you for this post. I am going through the same thing with my ATT Fuze. This time it is Tomtom that I left running overnight with the screen turning on and off. I can add that the flicker and ghost is there the second the phone powers on. I have already hard reset and took the battery out for a few mins, but the flickering still there. Now I will take the battery out for several hours and hopefully it will be normal again.
I had a similar issue this week. I was using the phone all day, getting emails and phone calls, no problems. I get home and go to charge my phone and it doesn't appear to be charging. I flip on the screen and the whole screen is flickering on and off like it's not getting enough power. I charged the device over night, hard reset, pulled battery for 24 hours and still it won't go away. I just got the device thru amazon so I already reordered a replacement.
I've never left my screen on for hours at a time and I sometimes run into that same issue. The bottom of the screen flickers, and I can see a ghost image of my left and right soft keys when doing things that pull up a dark grey or black screen, like adjusting the volume. I usually try a few soft resets, and if that doesn't work I turn it off and take the battery out for a while. From what I am reading it seems to be correlated with extended periods of screen usage, but my screen has rarely been kept on for more than 30 minutes at a time.
Not to beat a dead horse or anything, but I was just having the same problem with my Fuze: the bottom quarter of the screen was flickering, but without the ghosting you spoke of. Out of curiosity, I went into my "Power Settings" menu, and for some reason the "auto adjust backlight" was unchecked, and the brightness settings were maxed out. I checked "auto adjust backlight" and the flickering stopped. Not sure why, but thought I'd add it to the thread.
kart_racer3 said:
Not to beat a dead horse or anything, but I was just having the same problem with my Fuze: the bottom quarter of the screen was flickering, but without the ghosting you spoke of. Out of curiosity, I went into my "Power Settings" menu, and for some reason the "auto adjust backlight" was unchecked, and the brightness settings were maxed out. I checked "auto adjust backlight" and the flickering stopped. Not sure why, but thought I'd add it to the thread.
Click to expand...
Click to collapse
Yeah I did notice that it's only really noticeable when the screen is set to max brightness. Setting it on auto adjust cleared it up for me also.
proj3ktpat said:
Yeah I did notice that it's only really noticeable when the screen is set to max brightness. Setting it on auto adjust cleared it up for me also.
Click to expand...
Click to collapse
thx guys...helped me out too...
Just sent my unit in for repair (under warrenty) due to the screen flicker issue, lets see what happens when it comes back.
I just started to experience the flicker today. Has be somewhat concerned. The device is only two weeks old.
However, it seems to have stopped by itself while I was searching the forums for an answer. If it returns, I'll try the 'remove battery' method and see if that helps.
Also, I love Scrobble! Shame it doesn't work on QVGA displays. Or, at least, didn't on my Wizard...
Related thread
Hey guys there's a thread with the same exact issue and a screenshot on the first post.
http://forum.xda-developers.com/showthread.php?t=535099
Seems to be something related to the Hardware 3D Acceleration driver for Windows Mobile, I get this problem only once 3d has been activated.
If Sense/TF3D is turned off, I never see this problem. It only comes up once a game or Sense has been launched.
I can also boot into Android without 3D activated and not have this problem, but if I run Sense then go into Android I get the flicker from a Windows Mobile screen while in Android.
protwitness: That doesn't seem to be the case (for me, at least.) I don't run TF3D and it still happens. I can't really discern what the trigger is, but I have a feeling it has something to do with the screen brightness auto adjustment. (Sometimes, I'll turn my phone on when it's dark and it jumps to full day-light brightness for some reason.)
I've adjusted to it and it doesn't really bother me any more.
Hi guys
I have this strange behavior going on in my Sentation.
Out of nowhere my phone started to have strange screen behavior... Didn't light up after pressing the power button (had to phone my self in order to get screen on).
The next thing was that suddenly the screen goes to maximum brightness or goes to minimum without any explanation (tried both auto brightness or manual).
After that I noticed that the screen went off when I was using it but when I pressed the left side of it it lighted up and off again... making me think of some kind of bad contact underneath. As I already had changed a broken touch screen for t3 times, and let the phone fall for several times I thought it had to do with some plug out of line...
I disassembled the phone completely and mounted up back again. The thing is that the phone started to freeze every 5 minutes (screen on but completely freezed. I have to pul out battery). Sometimes it freezes even in the recovery menu. I've tried several rom's with full wipe and not installing anything and its all the same.
Some times I still not that the screen goes off during the freeze but when I touch the left side it goes on again, but that doesn't change the freezed state even that I let down the phone for several minutes.
I disassemble the phone again, tried different back cover and different battery (one stock and other extra strength) I tried also all the suggestion related to the small pin in the back not connecting well with the back cover (adding an aluminium foil, pulling the pin out, etc..)
Nothing seams to resolve anything so I have clearly an hardware problem... but I don't know what to replace or where to look the damage!!!
Can anybody help me please?!
Update
I have an update on my problem:
I noticed that when I leave the phone on top of some kind of metal part and don't touch it it works all day without any problem but, as soon as I start to touch the phone, it freezes within minutes!
Could it be some kind of static electrical problem? How to resolve it?
I would apreciate any help
Thanks
My z-flip3 5g has a strange problem. If i close it (by folding the screen closed), then after opening (unfolding) the screen and touching the right side button/fingerprint reader to unlock it, i hear the quiet "click" noise that indicates the phone is unlocked, but the screen stays black. i then have to repeatedly push the lock button on the right to lock the phone again and unlock it again. after several attempts the screen finally turns on. sometimes it will go black a few seconds later and the same issue continues. but other times the screen will stay on and work fine.
i have noticed that if i do not close the phone (folding the screen together) then i do NOT encounter this issue. the phone screen turns on when pushing the right side button (or touching the fingerprint sensor) and everything works fine.
this issue started yesterday, a system update installed yesterday as well, could it be related?
i already restarted many times, booted into recovery mode and wiped the cache. nothing has helped. the only way to avoid the problem is by not closing (folding the screen shut) the phone.
One UI v 5.1
Android 13
Security patch level Feb 1, 2023
fully stock/not rooted
I have same behavior. Did you solve this problem?
Unfortunately no. Did a factory reset, hoping that would help, but the issue persists
Mine has recently started doing the same. Last update was right before this started several weeks ago. I don't have mine set to require fingerprint, it should just turn on after opening. If I open it partway, it will turn on, then turn back off when fully opened.
hi,
i have same problem, it's software problem?
Not completely sure about that. They update this thing so often, it could be coincedence that it started shortly after an update. I want to try blowing out the hinges as I've got some dust under there that I hear when opening the phone. Definitely not a phone to put in your pocket after working in the wood shop!
Digital Dragon said:
Not completely sure about that. They update this thing so often, it could be coincedence that it started shortly after an update. I want to try blowing out the hinges as I've got some dust under there that I hear when opening the phone. Definitely not a phone to put in your pocket after working in the wood shop!
Click to expand...
Click to collapse
and don´t take it to the beach either!
What is also strange is that when I close the phone and open it a few seconds later, there is no issues whatsoever. However, if I leave it closed a few minutes, then when opening it, the problems with the screen staying off happen.
Yes, definitely don't take it to the beach!
@netridah , mine is doing exactly that. Which makes me wonder is it a wake issue, or a mechanical/sensor issue with the hinge.
one more to the bill
I checked the flexes and I warmed up the logic nothing works
I have the same issue: Flip 3 - 5G with OneUI 5.1 - 1 April Patch level
When I open the phone I eventually see for less than one second the lock screen, the goes black and unresponsive.
Then I have to press the button to turn the screen off (even if it is already) and then re-press the button or use the fingerprint to turn it on and it will work (eventually, sometime I have to do it a couple of times).
I already googled it on many forums but no solutions, I've tried to:
Disable the always-on display - no result, at first looked like it did the trick but the day after was having the same issue.
Check all the updates of the system components like always on-on display (settings --> lock screen --> always on display --> info), no help everything is up to date.
Hi,
I have the exact same problem, only difference is that I'm on the z flip 4.
I get the black screen and sometimes when opening or closing the phone the screen can flash in a bright yellow or green color.
I got a motherboard but the problem continued
Next step changing screen is very expensive at the moment
This is driving me crazy - also started the day I updated to OneUI 5.1.
Hoping for a solution soon!
I am also encountering this problem, I went to samsung repair shop 1 month out of warranty, sales person said it is a screen issue and needs to be replaced for 430$. Mine was before the update, i took mine near the pool, got wet maybe, as the alarm for usb charging mentioned unplug it immediately, day after it began randomly dark when phone is openned fully. Zflip 3
Oh just an update, i did some tinkering today, Good lock all updated, disabled clockface, sprayed some contact cleaner on power button, and hinges, fold close and open for a minute or two, fell asleep for 1 hour, and when I woke up, my screen works back to normal, it wakes up when unfolded, no more waiting or hitting the power button several times. hope this stays like this.
piper_indebt said:
Oh just an update, i did some tinkering today, Good lock all updated, disabled clockface, sprayed some contact cleaner on power button, and hinges, fold close and open for a minute or two, fell asleep for 1 hour, and when I woke up, my screen works back to normal, it wakes up when unfolded, no more waiting or hitting the power button several times. hope this stays like this.
Click to expand...
Click to collapse
How to disable the clockface? what would that contact cleaner be?
thanks
firstchris said:
How to disable the clockface? what would that contact cleaner be?
thanks
Click to expand...
Click to collapse
Hi, few days now, I still have occasional blacking out, I've tried putting my phone on safe mode, and this seems to solve the problem. I suspect it may not be hardware fault, but 3rd party software, "good lock" or something else that conflicts wit one ui, that makes the flipping open lag waking up. Contact cleaner used for electrical stuff
Didnt use my z3 for about a week let the battery drain.. then charged it too 100% without turning on the phone.. my phone back to normal now.. hope it works for you guys
Hello,
I am using Z Flip 4 and last night I started having this problem as well. I can confirm 100% that my phone has no hardware nor a history of impact of any sort that's why it's really frustrating having this kind of problem.
Has anyone already found a resolution for this problem?
Z flip 4 here also. Had the same problem with the screen. Took the phone to Samsung and they changed the screen, frame and back panel's for free under warranty.
They said it's a hardware issue.
So better to take the phone to Samsung.