Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
I think you should do a factory reset and then try the phone for a day whithout doing any changes to it. If it still restarts you should really send it back.
pjsmith said:
Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
Click to expand...
Click to collapse
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
wayne850 said:
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
Click to expand...
Click to collapse
Certainly sounds like we have the same issues. let's hope HTC are listening and fix soon.
I have also some reboots. I think at least twice a week. And always when the phone is on standby. I hope also that htc will fix this soon =)
Not only with phones, but look at Windows or games, they also have bugs at start, but with time most of them get fixed
Mine also only reboots in standby. In my pocket, on the desk, etc. It's never done it during use, and I do use it a lot.
WiFi problem is noted. An annoyance, but no deal breaker as long as I have the WiFi toggle on the home screen. Guess it will be fixed when developers get their hands on the kernel source.
Had the phone for one week come Friday, and had one shutdown (not reboot) this far, and that happened as I was surfing multiple tabs in dolphin. Guess the phone ran out of operating space and had to clean itself out in a bad way
Got mine today so will let you know.
Sent from my HTC One S using XDA
Had the same reboot issue since 2 days (at least once a day). I have the phone since 10 days. The last program I installed was "adfree". I couldn't use it as I have no root rights yet but didn't uninstall it. Finally I uninstalled it yesterday and no more self reboot since. Hope this helps.
I've had the reboot problem on several occasions. Twice the 'One S' has even got stuck in a reboot loop (after login the phone restarts as soon as I try to start an app or report the error). This problem seems to be related to some problematic app running in the background constantly restarting itself and not the actual phone or ICS.
SOLUTION (worked for me):
1) Reboot the phone.
2) When 'HTC One S splash screen' appears hold down 'volume down' to enter safe mode. (Note: If you hold 'volume down' while powering on the device you may end up in a different mode. Don't panic just choose 'reboot' or 'power down' by navigating with power button and volume buttons and try again.)
3) The text "Safe mode" will appear in the lower left corner of the screen.
4) Login and uninstall any app that may be causing problems. Reboot the phone and see if the problem has disappeared, if not repeat 1-4.
Hope it helps!
Just wanted to update this thread on my reboot problem. Since the OTA update the other day, I've not had a single reboot, yet. The wifi connection / disconnection problem seems gone as well.
this is happening to me as well. Once I turn on wifi/ wifi calling the phone searches for a network then freezes up and reboots.. it keeps rebooting until I turn off wifi. This all started for me when I got the OTA 1.78 update. No idea how to fix it. blah!
That's odd. I can confirm that since the update (more than a week now?), I've had only 1 reboot whilst in 'Dolphin'. I was getting them at least daily before even when not using the phone. It's reboot in standby. All my wifi issues have gone. Wifi now seems to work perfectly.
I use the phone quite heavily. I'm pretty convinced that the update has fixed or at least significantly improved the issues I was experiencing. Let's hope it didn't break thinks for others who were not having the issues in the first place!
<oh, and btw - I do use internet calling (only in the last week though since the update)>
Related
Hi,
My VOX sometimes gets shutdown automatically. It happens at least once in two days. And whenever it shutsdown, I can feel that the handset has become slightly hot. I need to remove the battery and put it back to turn on the phone again.
But one strange thing I noticed is that, if the bluetooth was on when the phone went down, I can see the bluelight blinking even when the phone seems to be shutdown.
Do you guys know what could be causing this?
My Radio Version is 4..13.41_02.88.90 and OS is 5.2.1236 (Build 17741.0.2.1)
Thanks pals!
Sounds like it's over-heating possibly? If the BT LED is blinking blue, then the device is still on, I think you have some software that is either causing it to run at full load or causing a soft reset.
hum, maybe this has something to do with the problem already reported in some posts of some VOX's
the screen goes black, but the phone remains on
normaly if you wait a couple of seconds, and try to mess with the phone again, it will be alright,
sometimes i even have to remove the battery
some say the problem could be overheating as u say, but until now, i havent found any solution for this, i also am facing the same problem
Same problem for me when turning on the Wifi, but the phone turns off completly and the battery showing empty after turning the phone on, I have to remove the battery each time!
But when it's connected, my phone runs perfectly.
Maybe I have to change my battery, no?
I don't think in my case the phone is on (except for BT light blinking). Otherwise it should be in a big hung state where it is not able to respond to keyboards, power key or any interface at all.
Next time I encounter this problem, I will try calling my own number to see whether the radio is on.
I have been using this vox since last 8 months, but in the last couple of months I have encountered quite a lot of problems like radio repeatedly getting turned off, first call after restart hanging (not consistent but happens most of the time I restart the phone and try to make calls with in the first 20 seconds after bootup) etc.
Do you think an upgrade 6.1 would do any good?
Thanks again!!
I was having that problem too. I tried upgrading to WM6.1 and upgrading the radio, nothing worked. I sent it in and they replaced the mainboard, but now it seems to be worse. I just got it back though, so I haven't called them about it yet. I'm just looking around to see if it could be a battery issue.
My phone restart issue was mainly a hardware or loose contact issue. Once the phone fell down and after that whenever there was a long press on 0, * or # keys, the phone would restart.
After two days my phone fell down once again from my hand and this issue got resolved forever. Lucky me!
My S710 HTC original, shut down every day at 00.16. In the past was at 02.46, and I discover it since during my trip in asia I found the phone off.
More over the alarm is not reliable and cannot be used for this reason.
The following application are installed:
- Customisation from HTC for my operator TIM
- microsoft Office mobile upt
- pmCleanSP
- spWZTools
- Skype
- Tom Tom
HTC service told me to flash it with Rom update.
Any suggestions?
Thanks
I have been experiencing a periodic problem where the screen on my Fuze will be on, and it will not dim or go to sleep. Even if I press the power button it does not shut off. So the screen stays on completely and will, of course, eventually wear the battery down. While this is happening, it is not frozen - I can still use TF3D. The only way to get the screen to go off is to do a soft reboot, after which it will perform normally (including the power booting working like it should). This happens about once a day.
This generally seems to happen when the phone is charging. When I unplug it, the bar at the top still shows the phone as connected to the power. I also notice that the battery seems a little warmer than usual at the times when charging causes this to happen.
In searching the forum I found one other user who had this issue, but did not see any fixes. Coincidentally or not, that other user was using Blackberry Connect, which I am also.
Anybody else have this problem? If so, any proposed solution?
While I am at it, I have a Blackberry Connect issue as well. The phone will periodically (usually, but not always, in the middle of the night) just stop receiving Blackberry Connect e-mails, even though everything in the Blackberry software looks normal. Again, I need to soft reboot to fix it. If anybody has experienced this or has a solution, it would be helpful also.
Thanks in advance.
my button seams to have quit working all together, soft reset doesnt help, tryed the hard reset mabe im,doing it wrong. it never ressets data basicly has the same efect as a soft reset.
not sure if its a hardware or software issue at this point. it randomly pops up the are you sure you want to quit txt.
Battory compleatly drained overnight, put it on chager and power button works again. No settings where lost that i see, kind of rules out a hardware issue.
My phone runs perfectly fine until I enable Gps location. Once I enable GPS location, it freezes, then it reboots my phone and it slowly do a system check, then it continuously rebooting the lg logo screen. I tried taking out the battery and put it back in, even took out my battery for a day and it still does the same. I'm not sure if it's the hardware problem, but it's a pretty rare case, since I read most of the threads in forums, people said it can be fix once you pull out the battery, but somehow it's not working for me. Anyone knows the reason why? Btw, my phone is not rooted or used any 3rd party program.
Ah. Posted too soon. There's a master reset that I believe is Power and Volume Up. Try that.
Unfortunately, it's still not working. Is there any other possible way? Or else I have to call in and return it.
Try turning off the phone, then press power + vol down and hold it until you see the word android. This should do the factory reset.
efrem989 said:
My phone runs perfectly fine until I enable Gps location. Once I enable GPS location, it freezes, then it reboots my phone and it slowly do a system check, then it continuously rebooting the lg logo screen. I tried taking out the battery and put it back in, even took out my battery for a day and it still does the same. I'm not sure if it's the hardware problem, but it's a pretty rare case, since I read most of the threads in forums, people said it can be fix once you pull out the battery, but somehow it's not working for me. Anyone knows the reason why? Btw, my phone is not rooted or used any 3rd party program.
Click to expand...
Click to collapse
It sounds like the permissions are not correct, or perhaps that your ROM was not flashed correctly. I have seem this problem happen numerous times due to bad firmware flashes or ROM issues. I would just download a new copy of the latest CM 7 ROM or whatever your favorite ROM is and flash it through CWM.
Thanks guys for the help. I found out that you have to hold down first then power button for around 30 second and then the droid animation comes out. I was so close to returning it. Thanks!
Hi, I've been using ViperS 5.1.2 for some time now on my Sensation XE, and it used to work great for me. But since a few days I've got this really annoying freezing problem and I just cannot find a solution.
The touch screen just freezes without any reason, sometimes after using the phone for half an hour, but most of the time within a few seconds after unlocking the screen. When it freezes, the screen won't respond to anything, also not on the back or home button. If I use the on/off button though, the screen will respond again for one or more seconds. This happens randomly; a lot of times I can't even unlock the screen properly, and the rest of the time I only get the screen working normal for a at most 10 seconds. This way it can take a few minutes just getting to the settings menu, for example. The phone does not report any error; after using the on/off button it just goes on where it froze. Also the phone reacts to tilting the screen. Or when playing a video, this just keeps playing normally. So it seems to be purely the screen itself...
I tried a lot to figure out what could be the cause of this problem: uninstalled a lot of recently installed or updated apps, checked the amount of free space/RAM, cleared cache, Dalvik, used nandroid backups to return to a previous (in the past good working) state, tried if removing the sd card would make any difference and finally flashed the rom again. All to no avail; the problem keeps occurring. At first, after trying out a possible solution like the ones I've mentioned, it looks like this did the trick. Sometimes the phone appears to work normal for at most half an hour. But then the problem occurs again, and will at that point occur at a high frequency.
I am out of idea's right now and am getting quite desperate. I need this phone to work properly badly, as I will go on my vacation in a few days and really need to be able to use some of my apps then. So I do hope somebody can help me out here? Any help would be greatly appreciated!
Does it do this while connected to the charger or usb.??
sent by v.konvict
v.konvict said:
Does it do this while connected to the charger or usb.??
sent by v.konvict
Click to expand...
Click to collapse
Yes, does not make any difference. I found today that the phone is now also acting strange in clockworkmod recovery touch, that's for the first time. Can't properly use the touch screen there either any more, only with hardware buttons. So now I guess this should really be a hardware issue. Maybe the phone is just dying...
Yess its a common thing for our phone to act that way while charging.... It has somtheing to do with its poor grounding. You can find threads to help u with how to solve it.
sent by v.konvict
I was having some problems with adaptative battery turning on by itself so i talk with the support and they give me a trick that actually fixed the problem. They said that it can fix also another problems so i will explain here, in the worst case is just a waste of time.
Turn the phone off and connect to the charger.
Enter recovery:
-Hold power + Vol Up until the phone turn on and then release power but not volume.
-You will see and ****ed up android. Hold power and press vol up for 3 seconds and release volume up.
With this you will be in the recovery. With the vol keys go to "Perform a Graphic Test" and press power to execute. It is kinda weird but it doesn't perform a graphic test, it just reinstall a update or something
So if you are experiencing some weird behavior you can try this and see if it solve it.
I've done it, but the Wifi issue comes back aber 1-2 days
or immediatelly if you perform some FlyMode ENABLE/DISABLE
I made a video of the mobile after the refrresh and after the issue comes back
Paired with 2 other smartphones
You can notice when the issue is "active" the mobile just see 1-3 WiFis SSID (normally they're 10 or more)
And it even reports a wrong signal strenght
Plus it fails to connect to the Paired Wifi several times (eventaully always)
Resetting the Android networking system doen not work
Usually a soft clean helps (reboot with VolUP + power and wait for AndroidONE screen to appear twice (I guess they're actually 2 consecuve reboots)
Lol Support sold you a lemon. The "graphics test" is literally just playing the animations the recovery should when installing an update. It's not doing a damn thing. I think the reboot just helped you out.
I had the wifi issue and it worked for me. Now wifi connects after enable / disable flymode without rebooting the device.
thanks
rickbosch said:
Lol Support sold you a lemon. The "graphics test" is literally just playing the animations the recovery should when installing an update. It's not doing a damn thing. I think the reboot just helped you out.
Click to expand...
Click to collapse
except that it doesn't play any animation at all...
rickbosch said:
Lol Support sold you a lemon. The "graphics test" is literally just playing the animations the recovery should when installing an update. It's not doing a damn thing. I think the reboot just helped you out.
Click to expand...
Click to collapse
They didn't sold my a lemon because i did it and it actually solve the problem. Before i tried everything, including reset, hard reset, deleting all the battery system app cache and data, disabling them, enabling them again, nothing worked and adaptative battery kept turning itself on. I had the problem for months. I asked the guy how permorming a graphic test is related to some bug in adaptative battery and he said he doesn't know and Ingenineer team said that to him, it seems that it is not only a graphic test, maybe Nokia touch something there. The thing is it solved my problem, that is why i shared it here just in case.
tony_nieman said:
I had the wifi issue and it worked for me. Now wifi connects after enable / disable flymode without rebooting the device.
thanks
Click to expand...
Click to collapse
I think you should wait just 1-2 days before saying it. I hope it really worked cause I have the same wifi issue.
Heisemberg_91 said:
I think you should wait just 1-2 days before saying it. I hope it really worked cause I have the same wifi issue.
Click to expand...
Click to collapse
This morning, after the night in flightmode, wifi doesn't connect without a reboot. But now, just the same as yesterday, i can switch flightmode on / off and wifi connects normally. So maybe it depends on the time the flightmode is enabled?
tony_nieman said:
This morning, after the night in flightmode, wifi doesn't connect without a reboot. But now, just the same as yesterday, i can switch flightmode on / off and wifi connects normally. So maybe it depends on the time the flightmode is enabled?
Click to expand...
Click to collapse
I dont know mate..I usually switch to airplane mode during the night when I go to sleep cause I dont want to loose battery during the night..we can try not to activate it but I hope we will have a fix in January.
I experienced this problem after installing the January Security Patch on my Nokia 7 Plus. My router is a Huawei and my network SSID is hidden. I tried a few things:
* Reset network settings
* Restarted in Safe Mode - added network and could connect (note, it's a hidden network so I selected that option in Advanced Settings)
* Rebooted into normal operation, would not connect
* Modified my router's settings so the network was no longer hiding its SSID.........phone connected!! Seems stable so far.
Can anyone confirm any similarities with the above and if the steps work for you?
I have two Nokia 7+ phones, one works fine on Wifi the other refused to connect.
I did the graphics test as above and it now connects without any issues.
I will wait and see how long this 'fix' lasts for.
Fingers crossed.
I tried to enter that special mode (recovery) but it just boots into the system! I have had many phones and got into their recoveries quite easily. However seems like I misunderstood the instructions here? Can someone explain me more in detail how to perform the graphic test?
TheArt. said:
Can someone explain me more in detail how to perform the graphic test?
Click to expand...
Click to collapse
adb reboot recovery
Or
When poweron/reboot hold PowerBtn+VolUp until you see "no command" with green Android logo
In both method is switch from "no command" to menu by pressing PowerBtn+VolUp
k3dar7 said:
adb reboot recovery
Or
When poweron/reboot hold PowerBtn+VolUp until you see "no command" with green Android logo
In both method is switch from "no command" to menu by pressing PowerBtn+VolUp
Click to expand...
Click to collapse
Eventually I did the "graphic test" which indeed performs just the animation as another user was saying, because WiFi issue has not improved.
What I was doing wrong when trying to access the recovery was simply not connecting the phone to a power source prior to pressing vol up and power.
Just picked a 7 plus a week back & loving the phone so far. Given it had 8.1 out of the box I went through the day 1 upgrades and had a few of these problems. Being a new phone, a factory reset post upgrade was no big deal (I keep everything backed up so it's rarely a big deal) and my wifi problems went away with it. I've found this with Android upgrades in the past. Hard for the Devs to treat every upgrade permutation given apps and time, but easy to test the clean slate, so more likely to be stable that way.
Query Related
bennetm3 said:
I have two Nokia 7+ phones, one works fine on Wifi the other refused to connect.
I did the graphics test as above and it now connects without any issues.
I will wait and see how long this 'fix' lasts for.
Fingers crossed.
Click to expand...
Click to collapse
Any better now?? I'm getting the same wifi issue.
There is not any issue my is working there is a problem with nokia
When u try to enter yours SSID and password u will see an option advance click on it and role down and u will see one option hidden network no jus make it yes and there u go it will start working