I have been experiencing a periodic problem where the screen on my Fuze will be on, and it will not dim or go to sleep. Even if I press the power button it does not shut off. So the screen stays on completely and will, of course, eventually wear the battery down. While this is happening, it is not frozen - I can still use TF3D. The only way to get the screen to go off is to do a soft reboot, after which it will perform normally (including the power booting working like it should). This happens about once a day.
This generally seems to happen when the phone is charging. When I unplug it, the bar at the top still shows the phone as connected to the power. I also notice that the battery seems a little warmer than usual at the times when charging causes this to happen.
In searching the forum I found one other user who had this issue, but did not see any fixes. Coincidentally or not, that other user was using Blackberry Connect, which I am also.
Anybody else have this problem? If so, any proposed solution?
While I am at it, I have a Blackberry Connect issue as well. The phone will periodically (usually, but not always, in the middle of the night) just stop receiving Blackberry Connect e-mails, even though everything in the Blackberry software looks normal. Again, I need to soft reboot to fix it. If anybody has experienced this or has a solution, it would be helpful also.
Thanks in advance.
my button seams to have quit working all together, soft reset doesnt help, tryed the hard reset mabe im,doing it wrong. it never ressets data basicly has the same efect as a soft reset.
not sure if its a hardware or software issue at this point. it randomly pops up the are you sure you want to quit txt.
Battory compleatly drained overnight, put it on chager and power button works again. No settings where lost that i see, kind of rules out a hardware issue.
Related
Hi,
My VOX sometimes gets shutdown automatically. It happens at least once in two days. And whenever it shutsdown, I can feel that the handset has become slightly hot. I need to remove the battery and put it back to turn on the phone again.
But one strange thing I noticed is that, if the bluetooth was on when the phone went down, I can see the bluelight blinking even when the phone seems to be shutdown.
Do you guys know what could be causing this?
My Radio Version is 4..13.41_02.88.90 and OS is 5.2.1236 (Build 17741.0.2.1)
Thanks pals!
Sounds like it's over-heating possibly? If the BT LED is blinking blue, then the device is still on, I think you have some software that is either causing it to run at full load or causing a soft reset.
hum, maybe this has something to do with the problem already reported in some posts of some VOX's
the screen goes black, but the phone remains on
normaly if you wait a couple of seconds, and try to mess with the phone again, it will be alright,
sometimes i even have to remove the battery
some say the problem could be overheating as u say, but until now, i havent found any solution for this, i also am facing the same problem
Same problem for me when turning on the Wifi, but the phone turns off completly and the battery showing empty after turning the phone on, I have to remove the battery each time!
But when it's connected, my phone runs perfectly.
Maybe I have to change my battery, no?
I don't think in my case the phone is on (except for BT light blinking). Otherwise it should be in a big hung state where it is not able to respond to keyboards, power key or any interface at all.
Next time I encounter this problem, I will try calling my own number to see whether the radio is on.
I have been using this vox since last 8 months, but in the last couple of months I have encountered quite a lot of problems like radio repeatedly getting turned off, first call after restart hanging (not consistent but happens most of the time I restart the phone and try to make calls with in the first 20 seconds after bootup) etc.
Do you think an upgrade 6.1 would do any good?
Thanks again!!
I was having that problem too. I tried upgrading to WM6.1 and upgrading the radio, nothing worked. I sent it in and they replaced the mainboard, but now it seems to be worse. I just got it back though, so I haven't called them about it yet. I'm just looking around to see if it could be a battery issue.
My phone restart issue was mainly a hardware or loose contact issue. Once the phone fell down and after that whenever there was a long press on 0, * or # keys, the phone would restart.
After two days my phone fell down once again from my hand and this issue got resolved forever. Lucky me!
My S710 HTC original, shut down every day at 00.16. In the past was at 02.46, and I discover it since during my trip in asia I found the phone off.
More over the alarm is not reliable and cannot be used for this reason.
The following application are installed:
- Customisation from HTC for my operator TIM
- microsoft Office mobile upt
- pmCleanSP
- spWZTools
- Skype
- Tom Tom
HTC service told me to flash it with Rom update.
Any suggestions?
Thanks
I have a 4155 that has developed the following problem: most of the times it doesn't turn on correctly. I press the power button, I see the backlight coming on but the screen stays grey (blank). Eventually I can get it back on, but only after performing a hard reset, then many, many soft resets (anywhere between 10 and 30). Then it works again for a little while, and the whole thing happens again.
The only way to avoid it is to have the screen stay on all the time, i.e. keep it plugged in and have it not turn off while on AC. If I allow the screen to turn off, chances are I'll have to do the whole reset procedure again, and it takes up to 30 minutes each time. It doesn't matter at all how well charged the battery is, and it even does it if I allow the screen to turn off while plugged in.
Of course in its present state it's just a little more than a paperwewight, not a PDA. I know that underneath it works correctly, just the display has this weird bug. I opened it up and poked inside, put it back together - no change. Does anyone have any idea? I'd really, really like to make this work again.
Thanks for any help!
(I should mention that I flashed the ROM once: I got it cheap off eBay because it was the French language version, and I flashed it with the English ROM. Worked like a charm for many months, then it developed the problem above. Don't think it's related to flashing, but thought I'd mention it anyway)
Bump. .
Well my HTC Fuze works fine for about a year and half. However, idk how or why now my HTC Fuze power button on the top is not working. The only way to make it go to sleep mode if I let my phone turn of by itself in 1 min. Also, the only way to turn it on by slide the phone.
If anyone might know what cause the problem please help me.
Get xda shutdown or a similar app to turn the device off. There are a bunch of software options for putting the device to sleep, turning off the dispay, and shutting it down.
Same here but...
Same here but....
I have xda shutdown already, and when I Shutdown the phone it turn on again by itself.
I'm having the same exact problem! My Fuze has worked great for two years and all of a sudden a few days ago, the power button wont work. And my battery drains like crazy! It'll only last me 4 hours max... Any fixes on this? I've scoured the net and have seen that people have similar problems as this before; however, I haven't seen any fixes on it yet......
Possible solution power button problem Touch pro/Fuze?
I had the same problem on my Touch Pro, but now my power button seems to work again. I thought the problem might have to do something with my sim or my sd-card. The possibility of the sim as root of the problem was mentioned on this forum somewhere. The micro-sd card was just a guess. I had a lot of programs installed directly on the card, so when I did a hard-reset, these were still on there. If the problem would be on the micro-sd card, a hard reset would not help.
What I did was this. I removed the micro-sd card, the battery and the sim. I just pulled them out, since I wasn't able to turn the device off properly.
After that I only put back the battery and the device turned on automatically or I did it with the reset button on the bottom of my tp (I don't remember). Of course it showed the missing sim icon on top of the screen when turned on. The power button still didn't function at this moment.
I was a bit disappointed and inserted the sim, micro-sd card and battery again (I believe in this order). Lately, because of the power button problem, my tp turned on once the battery was inserted but this time it didn't. So I was pissed off that now my device wouldn't even turn on.
But to my surprise I could turn my tp on with te power button. Right now I can use the button just like before, it works fine!
Because I only tried this a few minutes ago I cannot tell you anything about the battery drain some of you and I experienced. And ofcourse I can't tell you if this is this is a permanent fix. I'm afraid to do a reset right now
I don't know why this worked for me and if it will work for you, but you can at least give it a shot right?
In short, what I did was this:
Pull out battery, sim and micro-sd card
Put back in the battery
Device will turn on automatically or turn on device with a reset (it will show the missing sim icon on top of screen)
Wait untill device is turned on properly
Pull out battery
Insert sim, micro-sd card and battery again
Turn on device with power button
If it won't work, maybe you can change the order of removing/inserting battery, sim and micro-sd card.
Good luck!
I was shocked to find a thread here of exactly the same issue I have, on the first page :O Few months back the power button stopped working altogether, so I resorted to using AEButton Plus to map double end call as the suspend power button, but now I have the issue of not being able to turn my phone off as whenever I do, the phone just turns itself back on again! At first I thought it was an issue with the internal mechanisms of the hardware button itself being jammed in place, but after reading this thread I'm starting to have doubts. I also experienced the battery drain problem with the phone rarely lasting 6 hours in standby, although a recent hard-reset and it shows that the battery drainage is around 170mAh with the screen on.
Been trying the above solution but to no avail ;( the phone keeps turning on by itself whenever I insert the battery, no matter the order.
All seems to you all have a HARDWARE problem.
Did you talking/using your PDA on rain/snow?
Maybe it make a some kind of short circuit?
Probobly the best way is carry your PDA to a service...
Yeah I've been pretty sure it's a hardware problem. I've hard-resetted and reflashed different ROMs and yet the problem persists. I don't remember getting the TP wet at all, but who knows. I don't know of any HTC service centers around here (Brisbane, Australia), so I've been looking for a way to fix this myself. No luck yet.
If you have skills to open Touch Pro you can probably do it at home.
Probably you must change flex:
http://cgi.ebay.com/Flex-Cable-Part...619562?pt=PDA_Accessories&hash=item3cb2d93eaa
This is not my item, I just simply shows how it looks this item.
I had the same problem.
My solution seems a bit unorthodox but it has always worked for me.
Slide your phone open, and flip it so it is facing screen down. You will see there is space between the power button and the phone. Put your mouth near that opening and breathe for 30 seconds to a minute. If the power button isn't working by the next day, repeat the process. The condensation from your breath does..well...something. And presto chango, it works again. The power button issue has happened about 3 times to me and doing this has always fixed it without fail.
Hoygans said:
My solution seems a bit unorthodox but it has always worked for me.
Slide your phone open, and flip it so it is facing screen down. You will see there is space between the power button and the phone. Put your mouth near that opening and breathe for 30 seconds to a minute. If the power button isn't working by the next day, repeat the process. The condensation from your breath does..well...something. And presto chango, it works again. The power button issue has happened about 3 times to me and doing this has always fixed it without fail.
Click to expand...
Click to collapse
In exhaust is moisture.
And then people say that the phone had no contact with the water... :/
Now this doesn't happen all the time every time, but usually around a notification and the screen is off, I go to hit a button to turn on the phone and it doesn't respond but the touch-keys are backlit. If Always-on Display is on, the screen is black regardless, not even showing the time or notifications. The only fix is waiting ~10 seconds for the phone to respond, which in some cases can be the difference between a missed call.
Now, seeing Always On Display off like that while it should be on made me think back to when I saw some sort of Nougat optimization setting that allowed me to select Always On Display, and as far as I remember, I did. That makes me think this process is killing AoD and it is taking that long to start back up, where the phone won't unlock until AoD (is back on and) can confirm that it's trying to wake up out of that state.
However, I don't believe this is the issue. I have turned off AoD and the issue still happened directly afterward, after a Messenger notification. This is stock firmware, however it is not factory firmware. I believe I downloaded it from Sam-Mobile, and they had the 7.0 Nougat upgrade that I would have gotten OTA with the factory firmware anyway.
Somehow I don't think it's the flashed firmware that is the problem, however please let me know if that's a possibility.
While the phone (or whatever) is hanging, I can still hold down the power button and I will feel haptic feedback as if the power menu has opened, and when the phone responds the power menu will be open, so the phone does still receive input. It just doesn't seem to act upon it or wake the screen properly. Is this perhaps merely a known Nougat bug or is it a glitch with my flashed stock firmware?
I'm sorry I don't have much more information. I do have Greenify, but I don't think that can or is set to disrupt anything that would affect the phone waking, or that would hang the OS, homescreen or whatever it is.
I haven't done other troubleshooting because I don't know what direction to attack this from, and that is why I have come here.
Help please!
Thanks in advance. :good:
UPDATE: It seems to happen directly after my screen shuts off from being on. So, if a notification wakes my phone but I don't interact with it in time and the screen goes off, when I press the power button it won't respond for ~10-15s. That's all I've really noticed... Anyone else have this problem??
BUMP.
Also, the same thing happens if I press the power button on my phone (by accident) and then go to turn it back on almost immediately - it won't respond for a while.
Cleared cache from recovery?
Got any settings enabled like "Keep screen off" which stops the screen coming on in your pocket, try disabling it in case that's causing it
Different gestures, disable them all in case they're messing with it
Last resort, factory reset
*Detection* said:
Cleared cache from recovery?
Got any settings enabled like "Keep screen off" which stops the screen coming on in your pocket, try disabling it in case that's causing it
Different gestures, disable them all in case they're messing with it
Last resort, factory reset
Click to expand...
Click to collapse
Won't be factory resetting unless I plan to root or something. I'll fiddle with the keep screen off setting that I do have on, and I highly doubt gestures would affect it but regardless I haven't enabled or used any. Thanks for the reply.
So the "Keep screen off" setting didn't affect anything. I turned Always On Display back on and I see the same issues. However, now sometimes I notice when I lock my screen or it shuts off, sometimes the AOD will appear and then quickly disappear, and stay in this hanging state for 10-15s. Then, if I haven't touched it during that time, the AOD will reappear. Any ideas? :/
So nobody else has this issue? This is still a problem, even if I press the power button and sometimes I'll want to turn it back on again as I just remember something to do before putting the phone away, it hangs on black for too long to be useful in that moment. The only potential solution is a factory reset?
Even if I lock the screen... If I try to turn it back on too soon, and I think it's specific timing... I have to wait 10-20 seconds. Sounds and vibrations still work.
UPDATE: This is still an issue. I've noticed a few more things, it does really seem like timing and as if there's some function in my phone literally not allowing me to turn on my screen - and I have never timed it but I think pressing buttons (power button) makes it take longer before it will respond again.
Kilva said:
UPDATE: This is still an issue. I've noticed a few more things, it does really seem like timing and as if there's some function in my phone literally not allowing me to turn on my screen - and I have never timed it but I think pressing buttons (power button) makes it take longer before it will respond again.
Click to expand...
Click to collapse
This happens for me also as a point of interest.
I am hoping that O solves it, since the monthly updates have never helped.
I haven't had this happen since upgrading to Oreo a week ago, so far so good!
Hi guys,
I am experiencing the wierdest thing on my brother's Xperia Z3.
2 days ago, the phone randomly stopped showing images on the screen, but the backlight would still switch on and off as normal when pressing the power button. If the phone is restarted in this state by using key combos, the Sony logo won't even show up. This problem started intermittently, but now it does this for a much longer period. The issue would usually occur after the phone being locked, or if it were being used, the screen would show horrible distortion on the bottom half and become non-responsive until the screen switched off and any attempt to switch it on would be make the phone behave as described earlier.
I used to be able to make the image work by plugging in the USB cable, but this method seems to have stopped working, or at the very least has a really low success rate. I have tried all the soft reset methods: Power+VolUp, yellow button in the sim tray, none of those work for me.
I have just stopped short of reflashing the phone with Flash Tools.
Has anyone had this problem before? It is really confusing me as to whether this is a software or hardware issue.
Any suggestions?
I reflashed the phone using Flash Tools and the phone is still behaving the same way; just the backlight is turning on. Besides that, the phone seems to be making the correct noises and responding to the USB cable. Anyone have any ideas? Could it be the screen itself? I'm worried that it may be the motherboard.
Ok, I found something that works. If I hit the device with my hand on the back or the screen a few times, it seems to bring the phone back. My suspicion is either a loose screen connector or something on the motherboard. I'm not really comfortable with opening the phone up, so this is going to be my go-to solution. Hope this is able to help someone.