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I need help. I was talking to a guy that claimed to be a developer of Splashtop, which allows you to run your laptop remotely from your tablet. The app was initially created for iphone/ipad, but is available in the Android market. I was so impressed with the app and how fast and seamless it runs your laptop programs that I purchased without question. Well I have a question: how do you connect to it remotely while away from home? I have turned on laptop, turned off auto shut down, and turned on splashtop on the pc. Everytime I have tried to connect away from home I get an "out of reach" message. I have been as little as 5 miles away. If anyone out there has knowledge of what I may be doing wrong please let me know. The guy told me this should work from anywhere just as long as my computer is turned on and running splashtop.
Thanks!!
I use it on my xoom, and it works great, but I haven't tried using it away from home. Hmm, thanks for the heads up, I want to find out too.
Visual360 said:
I use it on my xoom, and it works great, but I haven't tried using it away from home. Hmm, thanks for the heads up, I want to find out too.
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Yes, great at home, but I can just use my laptop. If I can get it to actually work when I am away from home, then it makes my Xoom THE BEST thing to have! I get so tired of carrying my laptop around, this would help.
stparker38 said:
Yes, great at home, but I can just use my laptop. If I can get it to actually work when I am away from home, then it makes my Xoom THE BEST thing to have! I get so tired of carrying my laptop around, this would help.
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I'm actually wondering this also. Does anyone have any insight?
Sent from my Xoom using Tapatalk
Yeah i got the splashtop and to make it work outside your home network, you must do port forwarding.
i uninstalled it because now, i keep getting drop connections and if i reconnect, it gives me error saying it is already being accessed by another device. this was both on my home network and accessing it from the outside. it was great but not anymore.
sorry for the rant.
Hmm
For the price it's probably not as good as some of it's competitors, which are closer to 5x the price of this. I would attribute it's lack of quality to the problems such as devices being already connected etc.
As for distance, it makes no difference, the most important thing to do is make sure that if you have a router, it must have the necessary ports forwarded to the computer you want to connect to.
Personally I try to avoid remote desktop and instead try make everything i might want from home accessible via web-apps or various servers.
stparker38 said:
I need help. I was talking to a guy that claimed to be a developer of Splashtop, which allows you to run your laptop remotely from your tablet. The app was initially created for iphone/ipad, but is available in the Android market. I was so impressed with the app and how fast and seamless it runs your laptop programs that I purchased without question. Well I have a question: how do you connect to it remotely while away from home? I have turned on laptop, turned off auto shut down, and turned on splashtop on the pc. Everytime I have tried to connect away from home I get an "out of reach" message. I have been as little as 5 miles away. If anyone out there has knowledge of what I may be doing wrong please let me know. The guy told me this should work from anywhere just as long as my computer is turned on and running splashtop.
Thanks!!
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Click to collapse
I don't have the app so I'm just giving some general comments:
Im assuming it works over wifi?
1) Maybe you need to enter the ip address of your home and name a port? then get the router to port forward to your laptop?
2) If it works over wifi, then if your router has the option set up a VPN. then connect to it when ur away from home - then its exactly as if ur xoom is connected to the local network itself
dro1dfan said:
I don't have the app so I'm just giving some general comments:
Im assuming it works over wifi?
1) Maybe you need to enter the ip address of your home and name a port? then get the router to port forward to your laptop?
2) If it works over wifi your router has the option set up a VPN. then connect to it when ur away from home - then its exactly as if ur xoom is connected to the local network itself
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Click to collapse
Port forwarding is a new concept to me, so not sure how to do it, but you guys have given me a new thing to Google. Also, I did have my internet run through a router, but I disconnected it because I on have my home internet through ATT Uverse and didn't have anything that really needed to run through it. If you have some quick directions for me, then I will be grateful!
Teamviewer
Teamviewer does it away from home. Theres no sound and fluid video tho
I assume this is similar to Wyse Pocket, and i have never had issues connecting via 3G. Is this a better app?
stparker38 said:
Port forwarding is a new concept to me, so not sure how to do it, but you guys have given me a new thing to Google. Also, I did have my internet run through a router, but I disconnected it because I on have my home internet through ATT Uverse and didn't have anything that really needed to run through it. If you have some quick directions for me, then I will be grateful!
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Click to collapse
well your router gets its internet then shares it via with the rest of your computers.
Port forwarding takes all the data from a specific port and forwards it to a specific device.
to start you have to assign ur computer a static ip address (again through your router) then forward all data to it. sorry i cant be more precise but the procedure varies between routers. I have never used the ATT Uverse. Honestly the best thing to do is have a browse thorugh ur manual or google for a guide
try this site to see if your model is listed. if not choose a similar model and try to do similar steps
http://portforward.com/
btucker2003 said:
I assume this is similar to Wyse Pocket, and i have never had issues connecting via 3G. Is this a better app?
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Click to collapse
These apps were made with very different goals in mind...
I use both of these apps for what I believe they were designed for and I'm happy with both. The WYSE PocketCloud app supports RDP / VNC connections but SplashTop doesn't. It's not even really designed for WAN access but rather just LAN access. Yes, unlike PocketCloud you'll need to use port forwarding to use it in the likely unsupported WAN configuration.
SplashTop runs beautifully on my LAN but I don't expect it to work outside those parameters. I think SplashTop has far superior frame rate / audio sync for watching Videos (with / without audio). Is it the optimized support for the Tegra 2? I don't know, but it works and works well. It lets me watch Hulu, NetFlix, etc with rarely a hiccup. PocketCloud can't touch that ATM.
Even though PocketCloud's framerate and audio sync are MUCH worse by comparison to SplashTop making it unusable (even when on my LAN connected by WiFi) for the purpose of watching video through it, I don't begrudge it since I don't believe that's what it's for. It has an awesome UI (I prefer it somewhat over SplashTop's) and works very well over RDP. When the Terminal Services update emerges from closed beta, it will be even more awesome.
These apps probably shouldn't even be compared as they are meant to do different things, different ways. Each works for what they were designed for. Neither is perfect. In my case, both were very easy to setup. Any difficulties I had were caused by my own firewall setup. Neither were expensive IMO.
Has anyone figured out how to connect using mycloud when you are away from home? I've tried port forwarding and the portchecker from portforward.com verifies that my ports are open and are forwarded properly but I still can't seem to connect using my modem's WAN ip.
My modem/router model is smc d3gn and I am connecting directly to it with my computer.
I've also tried using the modem's built in vpn function and I can connect to the vpn (accessing the router setup page from my tablet shows me logged in with a pptp ip so I know that I'm connected but splashtop still refuses to connect.)
Hope someone can figure this out soon... I've tried the experimental locator thing using my gmail account but I'm not sure if it does anything.
Hi everyone,
I'm having issues with ad-hoc wifi connections on my transformer. Unlike most other people, I'm not trying to tether to a phone, I'm trying to connect with a computer so I can achieve a lower latency when I'm using some android pro audio control apps.
The problem is that the transformer sees the ad-hoc network, but cannot connect it (can't get an IP). I tried all different forms of security, including no security. Nothing works.
I'm running stock 8.6.5.21, rooted. No custom kernels or custom ROMs. It's a B60 pad, so it was rooted via nvflash.
Any help would be appreciated. Thanks in advance!
You need to either configure a DHCP server on your computer so that your TF101 is allocated an IP, or you need to configure a static IP on your TF101 so that it can talk to the computer.
a.mcdear said:
You need to either configure a DHCP server on your computer so that your TF101 is allocated an IP, or you need to configure a static IP on your TF101 so that it can talk to the computer.
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Click to collapse
Thanks for the answer, but doesn't that get done automatically by Windows 7? If not, that seems kind of stupid...
I can confirm that it is not a windows 7 issue. My ipod touch connects to my computer-based ad-hoc network just fine, without any IP configuration or extra software. My pad still refuses to. Help?
Thanks!
I had the same issues at the beginning. I switched kernels and roms but none of them worked out of the box with ad-hoc network on win7. But windows 7 gives you the possibility (except starter edition) to set up a virtual router which works perfectly for me (I don't know if it is a sign of small latency that I was able to use splashtop with less than 1 second offset...). Just google the term "virtual router" and you will find a pretty nice open source tool. An alternative would be connectify, but this always made my laptop fan scream after a while.
Thanks, I'll check it out and report back.
Hey everyone! Back home, I use Touchpad from Nullar (works fantastically) to control my PC and media players when I'm in bed or on my couch. However, I am now at school, and I cannot use WiFi in my room; I can't use Touchpad anymore. Has anyone attempted PC HID control via bluetooth or USB? I tried searching with several different keywords, but I was unsuccessful.
I don't think anybody has managed direct control over the USB connection yet, although we can manipulate it into a few known and pre-installed states (HID not being one of them, sorry). Bluetooth may be possible; we do have at least some access to the BT stack, although since it doesn't support HID natively either it would be quite a hack to get that working.
Are you disallowed WiFi for some reason, or do you just not have a WiFi network set up (and wow, are there really schools that still don't have WiFi in the dorms??)? A WiFi router is pretty cheap these days. Alternatively, it's possible to configure a PC's WiFi adapter to act like a WiFi access point, allowing the phoen to connect to it. I don't know for sure if Touchpad would work over that, but probably.
In theory, Touchpad should be possible over the Internet, though you'd need to open the firewall ports (whcih, depending on your school's network, might not be possible). Ot would lag, too.
GoodDayToDie said:
I don't think anybody has managed direct control over the USB connection yet, although we can manipulate it into a few known and pre-installed states (HID not being one of them, sorry). Bluetooth may be possible; we do have at least some access to the BT stack, although since it doesn't support HID natively either it would be quite a hack to get that working.
Are you disallowed WiFi for some reason, or do you just not have a WiFi network set up (and wow, are there really schools that still don't have WiFi in the dorms??)? A WiFi router is pretty cheap these days. Alternatively, it's possible to configure a PC's WiFi adapter to act like a WiFi access point, allowing the phoen to connect to it. I don't know for sure if Touchpad would work over that, but probably.
In theory, Touchpad should be possible over the Internet, though you'd need to open the firewall ports (whcih, depending on your school's network, might not be possible). Ot would lag, too.
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Click to collapse
Touchpad over WiFi/internet already works. We do have WiFi in the dorms, but the routers are in the lounges (no signal in my room). The rooms have ethernet ports, which is what I use, however we aren't allowed to use a router/hotspot in our rooms because of throttling issues.
Making your PC use the built-in WiFi interface as an access point is probably your best bet. Obviously, lock the network down so it's not going to have other people connecting and getting you in trouble. Do a little searching and you should find the software that does this (there are a few different ones). It was actually supposed to be a Win7 feature, but at the end it shipped half-finished. A few other developers finished it up for Microsoft.
GoodDayToDie said:
Making your PC use the built-in WiFi interface as an access point is probably your best bet. Obviously, lock the network down so it's not going to have other people connecting and getting you in trouble. Do a little searching and you should find the software that does this (there are a few different ones). It was actually supposed to be a Win7 feature, but at the end it shipped half-finished. A few other developers finished it up for Microsoft.
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Click to collapse
I tried doing this with my friend's laptop (I'll buy a dongle if this works), however my phone (SparkW) doesn't see the network, and when I type in the name manually it doesn't connect. The network was visible to another laptop though.
Did you make it appear as an access point ("Infrastructure" network), or merely cause the PC to create its own peer-to-peer ("ad-hoc") network? WP7 doesn't support that latter kind, but will happily connect to the former. Also, what software did you use? If it was anything that came with Windows, or with any Windows PC, it was almost certainly ad-hoc.
GoodDayToDie said:
Did you make it appear as an access point ("Infrastructure" network), or merely cause the PC to create its own peer-to-peer ("ad-hoc") network? WP7 doesn't support that latter kind, but will happily connect to the former. Also, what software did you use? If it was anything that came with Windows, or with any Windows PC, it was almost certainly ad-hoc.
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Click to collapse
It was ad-hoc with the built in services. I'll try out connectify this weekend and post my results here.
I recetly bought an Asus tf700t and I am having problems connecting it to other computers on the network wirelessly. What I woud like to do is connect it to my Windows XP machine that is acting as my file server (and hardwired to the router) so that I can stream movies or access documents (text/spreadsheets/etc). I have tried using ES File Explorer, Astro (with the add on), MyCloud (with Splashtop installed on the machine), MyNet, and SharesFinder.
SharesFinder has been the only app to see the other devices (all hardwired) to see any of the other computers. I have searched several forums and seen others with this problem, but all have very poor explanations of the solutions (I NEED step by step by step instructons apparently). Asus tech support was USELESS (telling me that it was a software problem) and Best Buy (where I bought the tablet) wants to charge me with no guarentee of a solution.
I would like to say that my network is setup correctly since I can stream and share files with other devices but since they are all hardwired I didn't know if that was part of my problem. The tablet can connect to the internet with no problems.
Any point in the right direction would be GREAT! (And if you include instructions PLEASE include LOTS of details!)
If it's just for streaming, have you tried BS Player Free? I use that to connect to my desktop and stream stuff.
All you really have to do is make sure the stuff you want to share IS shared and then put the local ip in BS Player Free. It works almost the exact same way for ES File Explorer as it does for BS Player. I think I followed this guide:
http://www.howtogeek.com/120882/how...ders-and-stream-videos-over-wi-fi-on-android/
Still no luck
No luck...I'm sharing a folder on a Windows7 machine and several on my WindowsXP server. The two Windows machines can "talk" to each other. My wife's work laptop (not sure of the OS) can connect to either machine. Both my Blu Ray player and set top media box can access and stream media from both.
Tech support swears it's a software issue or an issue with my router but I'm not even 5% sure that they are right. I have tried SEVERAL different apps and configurations with no luck. I don't beleive it's a compatability issue since I have read numerous forum posts/websites where people have their Asus tablet connecting to and sharing files with WindowsOS computers.
Should I call back tech support and have them send me a new tablet?
That sounds very strange... Do you have any other Android you can test it with? It seems like you have tried almost everything I can think of. The only thing left I can think of, is the way the folder is shared. Are you sure it is set to "everyone"?
That is all I can think of, sorry.
Thanks for your help..I think I'm going to call Asus and see if they'll warranty this one or buy it back. Too frustrated to want to continue messing with it.
I'd assume that Asus sees no defect here. If you install and run Overlook Fing, can you see the other devices in your network?
Overlook fing sees everythng but my apple devices...now what?
straydogs said:
Overlook fing sees everythng but my apple devices...now what?
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Click to collapse
OK, that proves that it is indeed a software problem, that the tablet is not defective, and that your network configuration seems to be correct.
So if some app does not work as expected, state exactly what you did, what you expected, and what happened instead, including any error messages - maybe someone is then able to help you.
K...
1.) SharesFinder
Scan network (finds shares I am looking for)
Smb client Ip: (IP address of computer with files)
Username: (name I login to that computer with)
Password: (password)
failed to connect: 0.0.0.0<00>/(ip address I entered above)
2.) ES File Explorer
LAN Shares - scan - Nothing appears
If I manually enter LAN server - Domain: (blank)
Server: (IP address of computer with files)
Username: & Password: (Same as above)
Login failure. This may be cause by WiFi is off (Can connect to internet wirelessly), SMB server is out of network scope, The IP address is invalid, Blocked by the Firewall (have tried with all but the router's firewall off), SMB service is off
If I try as anonymous or guest or with a domain - same results
3.) MyNet
Please turn on DLNA-enabled devices within the same Wi-Fi network - I'm streaming to my Blu Ray with one as I type this but nothing shows up
4.) MyCloud
Pulls up Splashtop remote but no files, computers, or other network devices (I have installed and running)
5.) Overlook fing
This sees all my non-Apple network devices but not sure how I can connect using it
6.) Astro File Manager w/ SMB Module
Scan Local Network - No Windows shares found on network
7.) Teamviewer
Works for remote control of computer but not what I am looking to do
Still having issues...anybody have some ideas?
I can only tell you that I tried SharesFinder and ES File Explorer, and both work for me (with a Linux Samba server on the other side). Which firmware version are you on?
First, I would like to thank everyone for their help with my problem. I really appreciate it.
Last night I went home and re-evaluated my setup. Here is what I found:
My Windows7 desktop, WindowsXP desktop, Blu Ray, HP printer and Roku can all "talk" to each other and are hardwired to my Netgear router or switch connected to the router. I also have a WindowsXP laptop that can "talk" to the other computers, but only when hardwired to the router. All my wireless devices can connect to the internet, but cannot access network reseources or "talk" to the hardwired devices.
So, it looks like I have an issue with my wireless network setup. None of the desktops or printer have wireless cards. Do they need to have wireless cards in order to be able to connect with other wireless devices? Can I setup my router to handle this and use it as an access point for my wireless devices?
straydogs said:
Still having issues...anybody have some ideas?
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Click to collapse
Dag...have you tried forgetting the network on the Asus and then establishing it again?
How about resetting the router - pulling the plug not a full reset.
That's about all I can think of....
I was having an issue where only the android devices (all wireless) COULD see my shared files/folders on a wired PC. Other wired/wireless PCs could NOT. Lucky for me just a reboot to that PC took care of the issue.
straydogs said:
First, I would like to thank everyone for their help with my problem. I really appreciate it.
Last night I went home and re-evaluated my setup. Here is what I found:
My Windows7 desktop, WindowsXP desktop, Blu Ray, HP printer and Roku can all "talk" to each other and are hardwired to my Netgear router or switch connected to the router. I also have a WindowsXP laptop that can "talk" to the other computers, but only when hardwired to the router. All my wireless devices can connect to the internet, but cannot access network reseources or "talk" to the hardwired devices.
So, it looks like I have an issue with my wireless network setup. None of the desktops or printer have wireless cards. Do they need to have wireless cards in order to be able to connect with other wireless devices? Can I setup my router to handle this and use it as an access point for my wireless devices?
Click to expand...
Click to collapse
On your Netgear router, under wireless setup...."uncheck" wireless isolation & apply
You could use Plex, wich works really well :fingers-crossed:
Okay...now I feel stupid. Wireless isolation was checked on the wireless network my tablet was using to connect to my LAN. Thanks for the help!
its work
dishinit said:
On your Netgear router, under wireless setup...."uncheck" wireless isolation & apply
Click to expand...
Click to collapse
after log in to adsl router config (192.168.1.1)
setup>WIRELESS BASIC> Enable MultiAP Isolation (unchecked)
on u'r device (my android)
Es file Explorer > Lan > scan <<<< or New (add manual ip and username password)
u can see u'r pc ip
I have all kinds of computers tablets and gadgets. I have had no problems connecting to my wireless network until the Microsoft Surface came along. My router is the Motorola NVG 510. It doesn't have many settings that can be changed. I am using WPA2 Personal AES and a password. The only way I can Connect My Surface to this network is to turn off encryption. l had the same problem with the Surface RT. .
Tried for 24 hours now to connect... AT & T Says the problem is Microsoft related and Microsoft blames AT & T . l GIVE UP!!. Returning the Surface and going to keep my Samsung Slate 7 . . . has Windows8- WiFi and 3G. . .
how the hell do AT&T come into your wireless settings?
SixSixSevenSeven said:
how the hell do AT&T come into your wireless settings?
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It is AT&T's router. I have Uverse and this is the one they gave us.Motorola should be who i call if anyone but the problem is Microsoft's ..All others have no problem connecting
shEEEsh said:
I have all kinds of computers tablets and gadgets. I have had no problems connecting to my wireless network until the Microsoft Surface came along. My router is the Motorola NVG 510. It doesn't have many settings that can be changed. I am using WPA2 Personal AES and a password. The only way I can Connect My Surface to this network is to turn off encryption. l had the same problem with the Surface RT. .
Tried for 24 hours now to connect... AT & T Says the problem is Microsoft related and Microsoft blames AT & T . l GIVE UP!!. Returning the Surface and going to keep my Samsung Slate 7 . . . has Windows8- WiFi and 3G. . .
Click to expand...
Click to collapse
Never had an issue with any form of encryption with the Surface RT - it's got the standard windows 8 wifi stack and connects to anything I throw at it, including WPA2/AES.
Not sure why you're having an issue, but you haven't given us much to go on for troubleshooting.
And getting a real router isn't possible?
Talon Pro said:
And getting a real router isn't possible?
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Apparently this (MOTOROLA NVG510) router is the only one I can use in my area with U-Verse.
Thats bull. Is it a combo router/modem? If so you should still be able to hook up a wireless router off of that if it has at least one ethernet port.
see thats what BT claimed when they installed BT infinity at my grandparents but we dont have the stock router running off of it
Thanks for the suggestions. I returned the Surface. I don't know enough about routers and modems to install anything else or even how to buy something else. On the other hand. Annoys me that every gadget I own (and there are many) connects with no problem EXCEPT the surface.
diane
Your router is old. Something is probably interfering with the Surface Pro's connectivity. Your SP's wifi card isn't busted if it can connect without encryption. It shouldn't have a problem. I'd suggest ditching the modem's wifi and buying a router and using that instead for wifi and leave the modem alone.
99% sure it's a setting in your router that's causing you to not be able to connect a new device through wifi.
First port of call when having wifi issues is to remove all encryption/security settings and have it as a fully open network, if that works then slowly add security/encryption until you find out where it falls over, worse case scenario is a network that appears to be open but uses MAC address filtering to keep people out.
Trig0r said:
First port of call when having wifi issues is to remove all encryption/security settings and have it as a fully open network, if that works then slowly add security/encryption until you find out where it falls over, worse case scenario is a network that appears to be open but uses MAC address filtering to keep people out.
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Click to collapse
the problem was for sure the modem. There are no settings to tweak... It's gotta be the worst modem on the planet-but then U.verse doesn't feel any faster than my old ATT DSL connection. I asked to have my DSL back and ATT said that was not an option. ATT told me this modern is the only one for my area. Maybe it is time I looked into Brighthouse. I am sure there is a way around that modem but in my frustration I returned the Surface. Very sure I will buy another Surface . . I still have my Samsung Slate 7 with Windows 8... Another plus is it has a 3G connection. the more I use Windows 8 the more I like it, wish the Slate was a bit smaller.
Wireless encryption is done router side rather than modem side. You can use the ISP's modem and the connect it to an aftermarket router without issue. Its impossible for the ISP to prevent that. If its a combo modem and router then it is still possible to do.
All routers must have settings, unless you mean it has limited settings.
I've lucked out personally. My ISP's free router isn't the best on the planet but as a freeby is great. Full range of settings. Its a combo modem/router in one but I haven't had issues with that and it is perfectly happy for me to plug other routers into it (which I did once as an ethernet extension cable of sorts, otherwise my other routers are inferior) or according to a friend who used to be on the same ISP it quite happily connects to other modens and acts as a router perfectly fine still.
SixSixSevenSeven said:
Wireless encryption is done router side rather than modem side. You can use the ISP's modem and the connect it to an aftermarket router without issue. Its impossible for the ISP to prevent that. If its a combo modem and router then it is still possible to do.
All routers must have settings, unless you mean it has limited settings.
I've lucked out personally. My ISP's free router isn't the best on the planet but as a freeby is great. Full range of settings. Its a combo modem/router in one but I haven't had issues with that and it is perfectly happy for me to plug other routers into it (which I did once as an ethernet extension cable of sorts, otherwise my other routers are inferior) or according to a friend who used to be on the same ISP it quite happily connects to other modens and acts as a router perfectly fine still.
Click to expand...
Click to collapse
We already tried to tell him that and he wouldnt listen.
>We already tried to tell him that and he wouldnt listen.
OP's name is Diane.
Secondly, as posted in the OP, the device is a Motorola NVG 510. A 10-second lookup would show that it's a combined ADSL2+router, and it's not a simple matter of swapping out a router. Combined-function devices are SOP for leased models, since it saves the company money over having two boxes.
http://google.com/search?q=Motorola+NVG+510
It's a Surface problem. The user shouldn't be expected to mess with things like router settings and learn to be a geek. The device in question is obviously in popular use, and it's up to MS to get it right. The OP did the correct thing in returning the Surface.
However, for those with more tech savvy, the above search produces this help page for the modem+router,
http://www.ron-berman.com/2011/11/24/motorola-nvg510-help-page-for-att-u-verse-users/
which has both the manual and more importantly, a FAQ to troubleshoot connection issues, and links to more appropriate forums to ask further questions on this particular topic.
As I said, even on a combo unit you can use a different router. As long as the new router can recieve internet from any other device via ethernet all you do is connect it to the ISPs router. It will then share that connection. Yes your ISP's router will still be broadcasting but so will the new 3rd party one, you just connect to that. This is a configuration I have tested with a BT homehub and some ****ty Netgear.
To access the new routers settings, unplug it from the ISPs router first and then access the settings in the normal way. or if you can find the new local IP for the additional router you can use that.
>As I said, even on a combo unit you can use a different router. As long as the new router can recieve internet from any other device via ethernet all you do is connect it to the ISPs router. It will then share that connection.
Either the new router has to be reconfig'ed into an AP, or the old router needs to be disabled. Can't have both routers active. Likewise, the old wifi needs to be disabled, or the new one reconfigured that they don't conflict. Regardless, it's not plug and play. Either or both units would need configuration.
The household Internet router is the single most critical piece of equipment there is, because if the user messes up, s/he loses Internet access ENTIRELY and access to any further help. Without local help, that may mean several days' downtime and an expensive bill for onsite repair. I would NEVER, EVER tell a non-tech user to reconfigure his/her router, especially when the person said "I don't know enough about routers and modems to install anything else or even how to buy something else."
Everyone here has good intentions and want to help. Then, the first thing to helping is to listen to what is said, and gauge the person's comfort level with tech. No one even bothered to check up on the OP's router model.
The OP has a stable, working setup. Anything that jeopardizes that setup is bad advice, not unless you are willing to foot the onsite service cost for the person. The preferred solution is to remove the known-problem component, which in this case is the Surface.
PS: A long shot is to go into the Surface's Device Manager, select the Properties tab of the wifi card, and muck around with the advanced settings (if there are any).
You can totally daisy-chain routers using their default settings. Not sure why you would think otherwise...
That said, if you wanted port forwarding and such to work smoothly, it *would* be best to turn off DHCP and NAT on the inner router. However, that's not necessary to simply get Internet access via the router.
GoodDayToDie said:
You can totally daisy-chain routers using their default settings. Not sure why you would think otherwise...
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Which is precisely what I originally said.
I have daisy chained a cheap as **** netgear router to my BT homehub without any setting changes at all. I was actually using it as an ethernet extension cable pretty much, I didnt have a single cable long enough so I plugged one between the homehub/main router and the netgear and one between the netgear and a raspberry pi. Would you look at that, my laptop can connect to the netgear and get internet access from it, the pi also connects via its ethernet port perfectly.
My grandparents use a set of homeplugs, how do they connect? daisy chaining.
One of my mates has 3 ethernet devices in one room but only one LAN port drilled into the wall (he had an electrician out once to actually have LAN sockets fitted in a few rooms). Solution: cheap wireless router connected to the LAN port in the wall. Other devices connected to the router. Router had 6 ports so he still has 2 left over. Devices connect to it fine. Originally it was default settings but he has since gone and disabled the routers wifi as he doesnt use it.
That said. I came across a linksys unit once which refused to be used as an access point of any kind. But that was only once.
>You can totally daisy-chain routers using their default settings. Not sure why you would think otherwise...
Having nested routers (ie segmenting the network) is a prescription for myriad network problems in the hands of a non-tech user. Again, listen to what the OP said, rather than assume everyone is a geek who knows what DHCP and NAT means, let alone how to change them.
Even if the OP can get the new router configured and running properly, the potential for problem remains. When ISP service goes down, the ISP tech will remote troubleshoot the leased equipment (the old router), since that's the ISP's responsibility. With user equipment attached, troubleshooting responsibility passes on to the user, which the OP has stated in no uncertain terms that she's not capable of.
The point isn't to get Internet access. The OP already has Internet access. The point is to get the Surface to connect to the network, but NOT AT THE EXPENSE of adding networking complications that the OP can't handle.
>I have daisy chained...
This suffices for simple Internet access, until you run into programs or devices that break because of the multiple redirections. I doubt UPNP/DLNA works on nested NATs. Ditto discovery. Devices/periphs on one network segment won't be able to connect to those on another segment.
The wifi will work, but given that most 2.4GHz wifi default to channel 1 or 6, it will likely conflict with the old wifi and work POORLY when both are active.