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Remote Desktop Cannot Connect

Hello all:
(first of all, I apologize for the double post, I erred and replied to a thread in the diamond forum)
I'm having problems getting my remote desktop to work. Been trying to connect since I picked up my Fuze on the 11th.
I have three different computers that I can successfully administer via my desktop. I've tried using 3G to connect, no success. I've tried using Wi-fi to connect, no success. I've used local computer names, IP addresses, properly forwarded ports --
It has to be a setting I'm missing on the phone. Any ideas? TIA

What version of Windows are you trying to connect to? Do you have a Firewall? And have you done the port forwarding on the router?
But the only options you need is Computer: IP Address and the user name and password. Use a Domain if you are connecting to PCs on a domain. Also when I logged in not using 16bit color under options the PC was almost unusable.

My attempts
The things I have tried since my post:
1) attempting to connect to Windows Server 2003 machine, non-local. Used IP address with port, same IPort that works from my desktop. Left username/password blank -- filled them both in -- left the domain name blank -- filled it in. All failed. Get the error message with three possible causes listed. Connected to my home network via wifi, data connection disabled (sometimes causes problems with my internet browsing if they're both enabled)
2) attempted to connect to a local machine, running XP Pro. Again, tried all possible combinations of username/password completeness, no success. Using Wifi
My local router does have a firewall, and the remote router does as well. I can successfully navigate those using my desktop (or laptop, for that matter)
GTO: I appreciate the quick reply...thank you.

3daysaside said:
The things I have tried since my post:
1) attempting to connect to Windows Server 2003 machine, non-local. Used IP address with port, same IPort that works from my desktop. Left username/password blank -- filled them both in -- left the domain name blank -- filled it in. All failed. Get the error message with three possible causes listed. Connected to my home network via wifi, data connection disabled (sometimes causes problems with my internet browsing if they're both enabled)
2) attempted to connect to a local machine, running XP Pro. Again, tried all possible combinations of username/password completeness, no success. Using Wifi
My local router does have a firewall, and the remote router does as well. I can successfully navigate those using my desktop (or laptop, for that matter)
GTO: I appreciate the quick reply...thank you.
Click to expand...
Click to collapse
Okay its been awhile since I used 2k3 sever. Using 2k8 lately but are you trying to use Terminal Server? and if your using 2k3 and you have ISA enabled I know it can be a pain to do port forwarding with it. But let me get this stright. You have no issues using XPs Remote Desktop to log into the server machines Terminal Server/Remote Desktop? Here is an idea. Whatever port your running Terminal Server/Remote Desktop type the IP Address with a : and port. IE 192.168.0.1:3000
Also if you would like you can PM the IP address of one of the Machines and I will try from my phone that I know is working with my machine. I am pretty sure you don't need to end a user name or password and it will bring me up to the login screen or you can make a temp account. On also on the Win2k3 machine I am pretty sure you have to add the option to login with Terminal Server even if its the Administrator account.

I am able to connect to my local XP machine over wifi using the ip addy/no port. Hostname (DNS) connection attempt failed, though. My 2k3 server's power supply died or I would test that for you.
No special router config (port fwd) for my device had been done.
The fact that you can't get to your local box on your local network is where I'd start.

Local Network Issues
Thanks again to you both...
I think that might be the problem -- the local network setup. I can connect via wifi, and browse the web. However, I can't install a network printer using the WinMo app that's included, and I can't seem get to the local PC even when I use the local IP instead of the DNS name. I did check, I'm being issued an IP address by the router (obviously), but still no dice on anything relating to network based traffic.
Is there a way to ping using WinMo? I'd like to be able to use that start.

Cont..
Also, I've noticed that I don't get the same error each time. Depending on which machine I'm trying to connect to, it'll give me an error with either two or three options as to why it's not working. Trying to figure out what that's telling me.
As far as Terminal Services are concerned, when I connect from the desktop, I believe I'm using Remote Desktop there (honestly, I haven't been paying attention -- I just use whatever pops up when I type 'mstsc' from the Run dialog, lol), and I can connect to the 2003 server. However, I can't play with this anymore today, because apparently the server is down, and I won't be able to get to it till Monday.
I think I'm going to go play with the ATT proxy and see if that changes anything. I think mine is still enabled because I read that it might help with the GPS problems...

I have found some freeware app... pocketping 1.6 and microsoft has a network tool offering which I am not sure will work on WM6. I have no exp. with either tool on WM.
Can you get to your http/https router mgmt interface from the device? Check your router's client table? Does your router have any logging capabilities?
Sorry, more questions than answers.

Router
I am able to "dial" into the router from my phone -- it shows the HTCP4600 in the clients table with an IP of 192.168.2.108 ... all good.
My logging on the router was disabled, but now it is enabled. What should I be looking for?
I think i'll try the pocketping...

Now make sure inside of the router then you have all the correct ports forwarded.

It should be port 3999 to 3999 On UDP and TCP and then your PC ip behind the firewall.

Pocketping, JETCET Print 5, and success
Here's the update:
Discovered that by disabling the AT&T proxy on the Fuze, I was finally able to connect to my network printer -- the Fuze doesn't have the drivers for my printer, but that's another thread.
So I was able to make my first IN-Network contact. Installed pocketping 1.6, and it's a very useful tool. I'm able to successfully ping the computers on my network now that the proxy is disabled -- an voila...I can also connect to my laptop on my own network! The main trick was to use the network IP address and not the DNS name.
Thanks to both of you who helped out.

Wireless File Transfer?

So, I'm already getting tired of plugging into the USB every time I want to transfer file. Is there anyway to transfer file without using the hard wire? WLAN or bluetooth or any suggestion are welcome! Please show me how to do it though! (Because I tried and searched but can't figure it out!)
Thanks

The phone supports bluetooth FTP, which allows just what you're looking for, I would type up a description but im sitting on the floor typing on my phone.. so maybe someone else can But in a nutshell, pair the 2 devices, (both must support bluetooth ftp), set up a bluetooth ftp share on the phone thru the bluetooth settings app, connect to the phone over bt.
its notably slower than the usb2.0 transfer though.

bluetooth
beam file thru bluetooth from a laptop or pc. set your phone to discoverable under bluetooth settings and on your bluetooth enabled pc you should be able to right click a file and click on sent to... and bluetooth device should be an option. a new screen will show up where you can search for nearby bluetooth devices and the rest should be self explanatory, the default password should be 0000 unless you changed it. hope this helps. bluetooth is rather slow tho. i usually only use this method for small cab files. i use the usb cable or a sd card reader for bigger files.

Great! I finally figured it out. So I have to enable FTP on this phone. lol

Total Commander has a LAN plugin that'll allow you to access samba shares on other computers. should be much faster than transfers via bluetooth as it's done over wifi.

You can also use Activesync.
vexingv said:
Total Commander has a LAN plugin that'll allow you to access samba shares on other computers. should be much faster than transfers via bluetooth as it's done over wifi.
Click to expand...
Click to collapse
I can access shares on my computer without samba or Total Commander. I just use file explorer.

This is really easy-peasy.
All you have to do is connect your phone to your Wi-Fi network, and then go into the File Explorer.
Click Menu > Go To > Open Path > New Path...
In the dialog box, type in the path to the share on your PC (yes you need to share the location on your PC that you want your phone to be able to access), for instance;
\\mypc\sharename
Click OK
Now you will be able to browse the folders on your PC and transfer files to/from it to your heart's content, just like you were looking on your own phone's filesystem.
Happy file transferring! :O)

ur awesome!!!!

Need help
Jim,
I must be a bit thick. I have my network set up for file sharing, but when I followed your instructions, I get a Network Log On screen and I'm not sure what I need to enter. User name... Password.... Domain.... ????? I'm already logged on securely to my WiFi network, so I do not understand what I should be entering here.
Can someone help me out here?
Thanks very much.

Skydog said:
I have my network set up for file sharing, but when I followed your instructions, I get a Network Log On screen and I'm not sure what I need to enter. User name... Password.... Domain.... ????? I'm already logged on securely to my WiFi network, so I do not understand what I should be entering here.
Click to expand...
Click to collapse
Sounds like you need to enter your WINDOWS username/password to log in to your windows pc.
You may also need to create some shared folders on the windows pc if you have not already.

As mentioned, my network is already set up for sharing (among several systems) including specific drives and folders.
I already tried using my Windows username and password, without success, which is why I posted my question.
I'm still clueless.

I'd love to get this to work, but I'm not getting anywhere either.
I do have network shares set up.
I'm connected on wifi.
I go to file explorer->Menu->Open Path->New Path and put in \\Laptopt2310\test which is the computer I want to connect to and a shared folder on that computer.
I get a popup pointing to my wifi indicator saying cannot connect with current connection settings. To change your connection settings, tap Settings.
If I tap settings, it takes me to a connection set up where it says Verizon Wireless with some options under and My Work Network with some options under that.
The advanced tab has a box for select networks and I have Verizon Wireless in the Internet box and My Work Network in the private network box.
I don't want to touch anything there and screw things up.
It's almost like it's trying to do it over the phone's data connection and not wifi, but I did a quick speed test and at least the internet browser is definitely using the wifi connection.

Well, I figured out that I could also do this in resco and total commander.
Both of them connect fine on wifi. Not sure why file explorer doesn't, but I guess it doesn't really matter now.

What's the secret?
I also use Resco. Can you explain exactly what you did to make a successful connection?

Those of you still trying to use File Explorer, the username, password and domain should be your Windows username, Windows password and the name of your PC respectively.
If you don't get any joy using the PC name as the domain, or in the path dialogue, you can use the ip address instead - it may be that your network is having problems resolving names to ip addresses.
Trust me, it really does work, I've never had a problem using it at home on a perfectly bog-standard wi-fi network, with the shares on a Vista PC (it also worked with Windows 2000 before that).
Obviously, you have to be sure you're using your Wifi network and not GPRS / HSDPA.
Hope that helps!

Jim,
After some tinkering, I was successful in getting the Fuze on my network. What a great tip! Many, many thanks for sharing this with us.

No problem, happy to help.
I'm sure this is all in the manual somewhere ;O)

I can pair my phone with the computer through bluetooh, but in the bluetooth settings menu when i select my computer I only see 'Wireless Stereo' and 'Headset' as service. Is this because the laptop might not support bluetooth ftp? Its a new Lenovo T400 with built in bluetooth, I figure that should support it?
Any help is appreciated. Thanks

Don't bother with bluetooth, it's too much hassle, just use the File Manager over Wifi, it's far easier!

But what if I really do want to use bluetooth...?
When I view my bluetooth devices on the laptop I can click properties on my Touch Pro and see the following services: A2DP, Active Sync Bluetooth service, Dial-up networking, Headset audio gateway, Object Push (Obex)
On the phone I go Start->Settings->Connections->Bluetooth and then select my laptop that i'm tethered to and I only see Wireless Steroe, ActiveSync, and headset.
Am I missing drivers on one of the devices? It looks like its possible something wrong on the TP seeing how my vista laptop is listing obex as an option...
Any help is appreciated

Apple Mac and HD2

I can't seem to able to connect the HD2 to my MacBook Pro, other than as a external HD drive. Which is fine for exchanging files, an dI don't need Activesync or the Vista version. But I do want to use it as a modem. Either via Bluetooth, a cable or as Wif Router. And though I am usually quite handy with these kind of things, I can't get any of them to work. So hopefully someone has made it to work, and can let me know the tricks?

Same problem here, but I'm able to connect to my SD card. What I do is to put all the update file in to SD card and run it.

Hello,
You should find in the programs on your HD2 one called Wifi Router.
Running it, you will be able to choose a name for your network and choose the key (WEP only)
Than from your Mac by clicking on the Airport icon, you should see your newly created network under "Devices". Just connect to it with the WEP key you determined and there you go !

WifI router is a great application. Working fine on a MS machine (XP, Vista). But it;s not stable with my Macbook/Apple. It's hard to get an connection (even find it), and only connects for a short time. I have not been able to get one biy in to webbrowser or mail. It just disconnects and says no internet connection...

Sorry to hear that =(
Using it on 2 Macbooks without any issues (stable and fast connection)

Works fine for me sorry! Submit it to HTC see what they say...

Same problem here between my new HD2 and macbook pro... Unable to connect to internet using Bluetooth/USB connection. WiFi router connect but internet connection don't work. Any solution?
PS : sharing files via USB or bluetooth is possible.

Looks like it is something of the new generation Macbook. Before I bought the apple, i was able to test it in an apple shop. It worked (Wifi Router)! As I said: no USB connection, no BT connection and not via WiFi Router. However it does work as an external Harddisk. It should be the settings in the Macbook to make Wi-Fi Router work! It connects (now and again, but not stable) But no internet according to Safari (for you guys/girls whom still own a dinosaur: that's the browser..). Settings of Macbook Pro???

I'm currently trying to find a way.
There is a software called "USBModem" from Mobile Stream that allow Windows Mobile USB and bluetooth connexion for Mac users.
I'm working actually with support team (very reactive!) for HD2 to be compatible with this software.
Hope they will be abble to make something great

Unfortunately, Mobile Stream Team can't make anything for HD2<=>Mac USB connexion
If somebody has a solution...

I started the thread, may be I can end it. Strangely enough, outside of my home Wifi area, I can get the connection between HD2's Wifi router and my Macbook. At home, somehow my HD2 tries to contact at the same the home network, and therefore does not get a stable connection with my Apple. So it's great: outside it works, inside I have a network and no need for tethering...

RDP Setup

I am not sure if its the right forum to ask this question, but knowing the smart ppl we have here i hope i am wrong!
I just downloaded Remote RDP Enterprise 3.2 and i am trying to setup so i can connect to my home pc. I am using a router model WGT624 netgear router. I tried the port forwarding (had to setup custom PF, because it wouldnt let me add 3389 as a port on the services which offers through the router) as it was suggested but i think i might be doing something wrong because it just wont connect at all.
my PF on my router looks something like this:
# Service Name Start Port End Port Server IP Address
1 RDP 3389 3389 192.168.X.X
And when i goto whatismyip.com i have a different IP address: 67.234.x.x
on the app on my phone which IP address do i connect through?
Anyone use the same app and has a netgear router and knows how to set it up? or any documentation on how to get this thing working and can share it would be extremely helpful, its for my work!
Thanx so much in advance

Hi iknight8. I don't have that app but I'll try and help.
You need to connect to the external IP address (67.234.x.x) when you are on the internet and the internal IP (192.168.X.X) when you are on your internal network.
A good troubleshooting step would be to try connecting to you PC on the internal address when you are connected to your wifi. This should work with any of the port forwarding you have setup so if it doesn't then then you know it is a proble with the setting on the pc itself. Remote desktop has to be enabled in the computer settings and allowed on any firewalls you are using.

i tried connecting both but i get a Socket is not connected message!
if u can use it and let me know of the setting to make it work would be nice
Thanx again
p.s. wen i am on internal wifi network, same as pc and i put that PF ip addess, i get a mesage "no route to host"...

Do you have allowed RDP connection on PC?

I downloaded the app and the first time I tried it on my wifi I got the same error as you, no route to host. The problem was that I didn't enable remote desktop on my PC. Once I set it to allow connections from computers running any version of remote desktop it worked straight away.
This is what I did.
1. In the app, press the menu button and add.
2. I put in the IP address of my pc and port 3389.
3. On my PC I disabled the windows firewall.
4. Also on my PC (I'm using windows 7), I enabled remote desktop by going to start, right click computer, click properties, click remote settings and check the allow connections from computers running any version of resmote desktop radio button.
5. finally I connected my phone to my wifi and tapped on the connection I created in the app. It gave me my logon screen.
If you can get this working hopefully your port forwarding settings are corect and that will work too. Hope this helps.

[Q] Problems with MyNet AND Splashtop in home network

Did a few hours of searching, couldn't find something similar enough that helped fix it, so here goes what I've done, and my problem...There are two problems, but I'm thinking they MAY be related....I'm more worried about splashtop though.
PROBLEMS: I cannot get any devices to see the transformer or vice-versa. Using MyNet, I can't see my PS3 or computer, nor can they see it. Also, with splashtop, after installing it all (including the HD app), I can't get them to see each other in my home network. For MyNet, when it's loaded on the transformer, the left-hand side only shows the transformer, and doesn't show any of the other DLNA devices in my household (PS3 up and running, and computer)
They are BOTH connected to my home network. My router (netgear 624v4) sees all the devices as "attached" devices, and all of them can connect to the web and browse, but don't seem to connect to each other. I tried setting up a manual IP address using both the in-network IP and the out of network IP (modem's IP I guess), but nothing.
I don't think this is an issue with ports as I've successfully forwarded them, and as I understand, this shouldn't be an issue in my house anyway. I'm really wanting to remote into the computer, mainly for hulu.com, while at home on the couch, and the MyNet is not too big an issue, but I'm surprised it doesn't work with my PS3.
I have a Netgear 624v4 router, an Actiontec GT701 modem. I have the modem assigning a static IP to the router (192.168.0.2, with the modem being .0.1), and I assigned "reserved" ip's within the router to my computer, PS3, and transformer respectively so I can make sure they get the same IP each time, and the right ports stay forwarded on the right systems.
Really frustrated that even a base application like MyNet isn't seeing the devices and I'm wondering if it's something with the network or router since they can't seem to communicate that way, or maybe something DLNA-wise that I have to do in order to get it all working.
I appreciate any help I can get, and any other tips to try to narrow down the problem. Thank you.
Alexi

Ok. UPDATE:
Reset my router AND my DSL modem. Opened the ports on BOTH the modem and the router (not necessary for inhouse splashtop, but I thought in case it didnt work, maybe that'd help with remote splashtop access).
Turns out, splashtop ONLY works on the main user account. So I have to try to access it through my wife's account on the computer. One problem solved. TF also finding the computer for MyNet but not PS3 yet. Gonna open the ports for the PS3 (just in case), but I have a feeling that's not the issue.
Alexi