Verizon store and my phone - Thunderbolt General

I went into the verizon store today to get a case for the TB and the sales associate looked at my phone and was like whoaaaaa, this phone is fast. He looked at it again and started to ask about the phone. First thing I asked was if I tell you, will it void my warranty. He was like nope we flash our phones too. He took it to another associate and they were intrigued about the lock screen and the speed. He asked what ROM was on it. i told him it was a new ROM supposedly based off of the official GB build. The guy was like he needed to find this build fast. It's a shame that the verizon personnel thinks some of the software that was released on the the TB is crap.

i traded by Incredible 2 for a Thunderbolt from someone on these forums. The Thunderbolt had Das BAMF 4.9 on it and I had to take it to verizon to get a new SIM card(+ had them register the phone to my account so i didn't have to). the sales associate was all "i've never seen a rooted Thunderbolt before" and was playing around with it excitedly.

so he seen you playing with it or he was installing the case?

Lol so funny story about verizon, I work at best buy so of course I never deal with verizon. I went into the verizon store by our best buy when the tbolt first came out to play with it. I opened up the boot loader and put it into recovery mode just so they had to activate the alarm and do a battery pull. True story.

funny story. what rom where you using?
I called verizon customer service because i was having issues
w/ not getting 3g lol. I could get 4g but if i turned it off i'd be
stuck on 1x.
we talked for awhile troubleshooting and then she wanted me to
check my software info and read it off to her. radio... ok
prl...ok software number.... (me) " uhh i'm getting a real bad
connection i'm going to have to call back" haha at the time I was
running a bamf remix rom. come to find out when i got home..
i had my radio toggled to cdma only and not cdma auto haha.

Something similar happened when I went with my girlfriend to have my old dInc activated on her account. The guy knew I'd rooted it, but I didn't let him touch it because I didn't really feel like letting him see "Wireless Tether" on there. So I clean it up and we go in there. The guy is shuffling through menus and just blurts out "This is the fastest Incredible I've ever seen!", completely forgotten it was rooted and OC'd. The big ****-eating grin on my face reminded him it was rooted. He got real confused over the 4G settings on the dInc too. (Sprint EVO based ROM) Showed him the Tbolt the day after I bought it and rooted it and he showed it to the manager. The manager had lots of questions... but none of them to do with my account or warranties or contract terms, thankfully. Verizon staff really do look at rooted phones like pink unicorns in many cases. It's good entertainment if you're bored while your wife/girlfriend is shopping.

itsmejson said:
funny story. what rom where you using?
I called verizon customer service because i was having issues
w/ not getting 3g lol. I could get 4g but if i turned it off i'd be
stuck on 1x.
we talked for awhile troubleshooting and then she wanted me to
check my software info and read it off to her. radio... ok
prl...ok software number.... (me) " uhh i'm getting a real bad
connection i'm going to have to call back" haha at the time I was
running a bamf remix rom. come to find out when i got home..
i had my radio toggled to cdma only and not cdma auto haha.
Click to expand...
Click to collapse
Lol i had the same situation. When they asked me for the software version I was like uhhhh I gotta go my kid just fell lol. Then I when to. Droid life to pull pics of the software and I started reading it to the tech and I realized I read him the wrong baseband cause what ever pic was up was rooted and different radio lol. He was like uhhh wrong radio lol send me a phone anyways. Then I saw on. Vzw web has the software and. Radio version. Lol
Sent from my ADR6400L using Tapatalk

dadsterflip said:
Lol i had the same situation. When they asked me for the software version I was like uhhhh I gotta go my kid just fell lol. Then I when to. Droid life to pull pics of the software and I started reading it to the tech and I realized I read him the wrong baseband cause what ever pic was up was rooted and different radio lol. He was like uhhh wrong radio lol send me a phone anyways. Then I saw on. Vzw web has the software and. Radio version. Lol
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Sent from my ADR6400L using XDA App
They know what software you are running. Yes they can tell you are rooted and if you are running bamf or any other custom ROM.

Garrett07 said:
Lol so funny story about verizon, I work at best buy so of course I never deal with verizon. I went into the verizon store by our best buy when the tbolt first came out to play with it. I opened up the boot loader and put it into recovery mode just so they had to activate the alarm and do a battery pull. True story.
Click to expand...
Click to collapse
So you're a douchebag is what you are trying to say?
What did you accomplish by doing this?

No, he is saying they know what rom you are running. This shows on their system. As for rooted, not so much.
Via my HTC Thunderbolt

Your not calling verizon anyways your calling a calling center or tellamarketers, you think they really care what people do with their phone's.
Sent from my SCH-I800 using XDA Premium App

g00s3y said:
So you're a douchebag is what you are trying to say?
What did you accomplish by doing this?
Click to expand...
Click to collapse
showing that even 13 year olds (or those that didnt pass the maturity of being 13) are welcomed on xda?

I can tell you right now after managing a Verizon store for 3 years employees most likely will not even know if your phone is rooted and if they do that means they have probably rooted their phone as well. I'll be the first to say that I think its BS they load all the crapware onto these devices. Just don't let them know its rooted if you are trying to get a replacement of course. That's about the only time the will care.
Sent from my ThunderBolt using XDA Premium App

Every time I have gone into our Verizon store in Florence, KY, the techs/reps and I usually get into conversations about the ROMs and/or hacks we use on our phones and rooting and stuff. Its nice knowing my store has intelligent people working in them, even if they aren't managed by them at the corporate offices. I can't stand dealing with sales people that have no flippin clue about the products they sell. *cough* radio shack *cough*

Related

A note to my Samsung Captivate....

Dear Captivate,
I would like to thank you for the last two and a half months of wonderful service. I have enjoyed your SAMOLED screen, your Swype, and your 16 gigs of memory. Sadly, I didn't love you enough to keep you from getting stolen away from me. And for all of this, I want to say I'm sorry. And, where ever you may be, promise me one thing: If AT&T ever does an OTA Froyo rollout, convince your new owner to upgrade and in the middle of the update....Brick yourself. As I type this, I'm also searching Ebay for one of your many siblings. I hope you understand.
-Koop
That sucks. Might want to install the lookout mobile security app or a similar app that allows you to find/track your lost device and lock the phone. Just in case it happens again.
It is installed, but they pulled the battery.
I have a spare captivate, wife says I don't need three phones pm me if you are interested with an offer. Like new 1006 build with decent gps, handles oc to 1350 stable.
As long as at&t had your IMEI on file call it in stolen and they can block out so it won't be good to anyone.
I lost one before too unfortunately I had one of the poorest gps on it so lookout or wheresMyDroid didn't work, strange I know. Go figure, must be an isolated issue, this Gps.
Sent from my SGH-I897 using XDA App
you are funny. lol. Sorry about what happened. you really should call att to suspend that phone.
that really sucks man , I feel for you
getting your **** stolen sucks
Get that IMEI blacklisted now!
groves226 said:
Get that IMEI blacklisted now!
Click to expand...
Click to collapse
+1 Get the IMEI blacklisted. He won't have too many options -- neither can he use it on AT&T, not sell it to anyone on AT&T unless the buyer doesn't put his SIM in n check. Get it blacklisted IMMEDIATELY. It will become unusable on AT&T.
Just picked up a brand new one for my son on craigslist for $300. Too bad you did not have Lost Phone installed.
Sent from my GT-I9000 using XDA App
Like the note to your cappy lol. But really, that sux man. Sorry to hear about that. I would definetly notify AT&T and get the IMEI blacklisted. Hope you find a good deal on a new one. Although, you may want to consider migrating to a 4G phone, now that your Captivate has been relieved of duty.

[Q] Rooted phone with new contract?

Ok, well I'm getting a new HTC Thunderbolt today (Android) and am selling my old HTC DROID Incredible to a friend who's coincidentally just dropped his old Eris into a pool! Anyway, my question is this: I've rooted my D.Inc. and have Cyanogenmod 7.2 on it. Would I/he need to unroot and go back to the stock ROM to use the phone on his own contract? Thanks, let me know.
I don't believe so.
But where did you get CM7.2? There isn't even a 7.1 yet lol.
Sent from my Droid Incredible running CM7.
Thank you.
And you're right. I was messing the decimals up. I meant 7.0.2.1. It's on ROM Manager. lol, sorry for the confusion.
So I'll likely need to un-root?
I don't think you'll need to unroot, although I'm not 100% sure. I hope someone else can chime in with a more certain answer.
And its alright lol I was just like "wait a minute, beta? " lol
Sent from my Droid Incredible running CM7.
Yeah, I'm getting the same semi-certain answers that it'll be fine from the guys on the cyanogenmod forum. I think I'll just take the leap of faith...I don't see why it would be a problem.
I know at one point there was a place on the VZW website to change your phone and you just manually typed in the ESN of the new phone and voila new phone activated.
But, I never did try that w/a rooted phone
chimpsnest said:
I know at one point there was a place on the VZW website to change your phone and you just manually typed in the ESN of the new phone and voila new phone activated.
But, I never did try that w/a rooted phone
Click to expand...
Click to collapse
You don't happen to have a link for that, do you? I think my wife is gonna switch to my OG Droid, now that I have the T-Bolt, but I don't want to have to go back to stock from CM7 to take it back to the VZW store.
You should be able to call in to verizon and change it as well.
Long as you don't have an actual rep look at the phone, shouldn't be an issue.
Just dial *228 from it choose option 1 .. no laws against root just voids warranty and if you use wireless tether you breach terms
Sent from my ADR6400L using XDA App
No you do not need to unroot. Just be careful if you bring it in to Verizon while rooted. I did, but I had my buddy switch my old phone to another family member and activate the new one so I really didn't care.
dirtyfingers said:
No you do not need to unroot. Just be careful if you bring it in to Verizon while rooted. I did, but I had my buddy switch my old phone to another family member and activate the new one so I really didn't care.
Click to expand...
Click to collapse
This is correct, when I got my TB I gave my wife my rooted OG Droid running CM7 and it activated for her just fine. I've also showed off my OG Droid to the reps at my VZW store all the time. Most of them were rocking rooted phones anyway, they just don't like it when you bring it in and try to lie about it being rooted when something goes wrong.
There's a link when he logs in to verizonwireless.com to activate new device. Just type in the ESN and choose a plan. I sold my fascinate running one of adrynalyne's roms and activated fit or my buddy from my thunderbolt that way. No problems at all.
Yeah, it seems to be that everyone agrees it'll work. I've committed to do it. When it's done and if it works I'll post it here for possible info purposes.
I activate them all the time. In most cases you can just dial *228 option 3 and follow the prompts to activate any Verizon phone anywhere. I work for a Verizon retailer.
Sent from my ADR6400L using XDA Premium App
I agree with most everyone but using the website never seems to work. And if the Verizon framework has been removed, good luck getting them to update it.
My suggestion would be to download a normalish Rom/stock and switch it over with him. It's got to be the fastest way. Good luck!
Sent from my ADR6400L using XDA Premium App
There will be no issues activating the phone, you do not have to unroot. Verizon cannot stop you from rooting, you just technically lose your warranty!
fillyo said:
There will be no issues activating the phone, you do not have to unroot. Verizon cannot stop you from rooting, you just technically lose your warranty!
Click to expand...
Click to collapse
lies, their contract says that they can end your contract for using tampered with phones.
So no they can't stop you, but they can end your contract and force you to pay the cancellation fee, refuse to activate the phone, etc if you walk in and happen to talk to the wrong person.
doesn't mean they will, but they can.

LG Claiming COnstant Reboots "Not a Known Issue" with the G2X....REALLY LG????

LG Claiming COnstant Reboots "Not a Known Issue" with the G2X....REALLY LG????
I literally just called LG Electronics and the Rep told me that this is not a "known issue" with this device. OMG really??? I asked the Rep to Google it herself, and she will see 1000's of complaints from consumers, she told me LG doesn't pay attention to blogs???? So how is a patch coming if they are denying there is even an issue? Call for yourself 800-243-0000. They kept telling me that I must have dropped it or submersed it in liquid. TERRIBLE customer service!!! I most likely will be returning this thing today. I am a man with a sour taste in my mouth now.
SoFaKiNgStOkeD said:
I literally just called LG Electronics and the Rep told me that this is not a "known issue" with this device. OMG really??? I asked the Rep to Google it herself, and she will see 1000's of complaints from consumers, she told me LG doesn't pay attention to blogs???? So how is a patch coming if they are denying there is even an issue? Call for yourself 800-243-0000. They kept telling me that I must have dropped it or submersed it in liquid. TERRIBLE customer service!!! I most likely will be returning this thing today. I am a man with a sour taste in my mouth now.
Click to expand...
Click to collapse
Good choice.
You know venting and saying you're returning the device is only going to get you flamed right?
the rep that told you that is stupid. lg is making a fix for the g2x and o2x.
Did you contact the mobile phone department? The number for LG mobile phone customer service is different thatn what's posted, it should be 800-793-8896.
"Sour taste in my mouth" that's what she said....
G2X
fcisco13 said:
"Sour taste in my mouth" that's what she said....
G2X
Click to expand...
Click to collapse
Bwahahahah!
Mine DEFINITELY rebooted for no reason earlier today. it was just sitting there.... i wasn't even using it for anything and it rebooted. *shrug*
Really? I'm on my 4th replacement and when it rebooted yesterday EVERYTHING was erased including gmail and the marketplace. The phone wouldn't lock, camera wouldn't work or the home and back buttons. They vibrated when you touched them but they wouldn't function, at all.
i guess its really just time to start complaining so they will push a OTA update out for us, its getting ridiculous!
"i guess its really just time to start complaining so they will push a OTA update out for us, its getting ridiculous!"
100% agree, yes it is time, and I don't care if people "flame" me for wanting the device I paid my hard earned cash to work properly. And FYI I called LG again, and a different Rep said he had never heard of the issue. AMAZING!!!
I say this all the time and I guess I'll say it again. Flash CM7.
What is so hard about it? Why are you guys torturing yourselves?
We all know the kernel is wonky because it is a BRAND NEW PHONE. If you don't want wonky, then stick with your 2 year old phone and wait until the G2x is 2 years old and then buy it.
If everyone knows the stock roms cause reboots and the solution is to use a different kernel and rom, then why sit there and flame and get mad? Obviously you are on XDA for a reason.
I don't know anyone using CM7 that is complaining about reboots. So the answer is obvious. Flash CM7 or return the phone and wait 2 years.
SoFaKiNgStOkeD said:
"i guess its really just time to start complaining so they will push a OTA update out for us, its getting ridiculous!"
100% agree, yes it is time, and I don't care if people "flame" me for wanting the device I paid my hard earned cash to work properly. And FYI I called LG again, and a different Rep said he had never heard of the issue. AMAZING!!!
Click to expand...
Click to collapse
agreed!! I sold my dam books for this phone...
Speak of the Devil!
Reboot Fix
Just flash through Recovery and your problems will be solved!
Tried again with your #, got the same song and dance, was told it was not a known issue???
The reps on the phone don't know what they are talking about.
LG knows about this issue.
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-freezing-and-rebooting-issues-same-as-optimus-2x
I suggest going to their site over calling. They seem more helpful there.
player911 said:
I say this all the time and I guess I'll say it again. Flash CM7.
What is so hard about it? Why are you guys torturing yourselves?
We all know the kernel is wonky because it is a BRAND NEW PHONE. If you don't want wonky, then stick with your 2 year old phone and wait until the G2x is 2 years old and then buy it.
If everyone knows the stock roms cause reboots and the solution is to use a different kernel and rom, then why sit there and flame and get mad? Obviously you are on XDA for a reason.
I don't know anyone using CM7 that is complaining about reboots. So the answer is obvious. Flash CM7 or return the phone and wait 2 years.
Click to expand...
Click to collapse
You're missing the point entirely, and I feel so sorry for you.
Sent from my LG-P999 using XDA App
player911 said:
Speak of the Devil!
Reboot Fix
Just flash through Recovery and your problems will be solved!
Click to expand...
Click to collapse
File is down, but did anyone try the update with success?
Could the reboots be the NSA using our cellphones as a bug to listen in on our conversations? Because you know a couple years ago when the patriot act was being implemented they spoke of using cell phones to spy on citizens. And the fast battery drain makes it even more suspect since it's a symptom of cell phone spyware or virus. Could it be that all the new smartphones are a tool for "Big Brother"? Hmm. You decide...
You know that big brother thing makes sense when you consider the front facing camera and all. I wonder where I can find a tinfoil case for this phone...
Sent from my LG-P999 using XDA App
All these problems are because of how new the phone is, like others have said. The phone has bad drivers, LG messed up when writing them...it is the first tegra 2 device after all... give it some time... btw since I've installed CM 7 I haven't really had any problems other then the usual nightly/beta problems. I haven't had any random reboots or anything like that.
LG will bring out an update to fix the problems... hopefully soon
Sent from my G2X

ROFLMAO

I just got home from my local ATT Corp store and the darndest thing happened while I was there.
The rep that was helping me happened to have an Inspire and was checkin mine out sayin how much he liked the screens(LP) and how fast it was. He then opened the app drawer to run speed test.net never noticing Super User while in there. He commented again about how smooth it ran and then noticed the lack of ads on the speed test app.
Once that was done he went to settings to check something else and immediately noticed the difference in appearance. Once he got to About Phone he checked the version and saw 2.3.4 and grabbed his to see what it said.
At this point I stated that it is rooted and asked if he'd like me to root his. He said he'd JB'ed an old iPhail but was scared to do the Inspire because of the steps involved. I gave him my bidness card, let him know that I'd be happy to help and left.
Maybe I'm easily entertained, but I thought it was too funny that an ATT rep wants a customer to root their device.
Tx
Thats hilarious! Nice way to make some easy money.
Yes I had that at bestbuy. I bought my case and he pulled his out bragging about it. So I ignored it and when I bought the case,I was attempting to put it on. He saw my locksceen at the time and noticed it was different. He asked what I did and told him. I was running cm7 with Rover theme. I told him to check out xda. Idk what ever happened to him.
CaNt FiX sTuPiD
Hell, I've been doing this since I parted ways with AT&T. Happened right before unemployment kicked in, so I've been rooting and jailbreaking for $50 per phone in my spare time while I looked for work. My last customer was an AT&T employee.
Hahaha, this is EPIC!! When I had my HD2 from T-MO on AT&T, it happened to me at least 3 times when going into the stores (both AT&T and RadioShack) to reset my voicemail by using google voice. The look on their faces was just right to snap a picture and upload it to FB or the such.

[Q] AT&T Detecting rooted phones?

I have no reason to believe this as I haven't been able to find any proof of it but...
I read on the Android and Droid forums that Carriers keep a database of users that root their phones and will block your warranty if you try to return it for anything. I've never heard of this happening to, well...anyone. But the point was also brought up that Google is able to tell if the device is rooted due to the fact that they can block the movies tab from showing up in Market on rooted phones, so carriers can do the same. So, my question is... has anyone heard of this happening or had it happen to them?
I'm pretty sure that is all bull****. I work at best buy mobile and barely anyone knows what rooting is. I'm the only one in my department that messes with that kind of stuff and knows which phones are rooted. We also get crazy carrier support and they just tell us to not mention anything about rooting/jail breaking. Same with my friend who is a manager at verizon. He doesn't know how to detect a rooted phone.
So when you bring in a messed up phone for warranty, everyone is trained to just make sure imei numbers match with original receipt and to check the water mark stickers.
Sent from my HTC Desire HD using XDA Premium App
D-REW said:
I'm pretty sure that is all bull****. I work at best buy mobile and barely anyone knows what rooting is. I'm the only one in my department that messes with that kind of stuff and knows which phones are rooted. We also get crazy carrier support and they just tell us to not mention anything about rooting/jail breaking. Same with my friend who is a manager at verizon. He doesn't know how to detect a rooted phone.
So when you bring in a messed up phone for warranty, everyone is trained to just make sure imei numbers match with original receipt and to check the water mark stickers.
Sent from my HTC Desire HD using XDA Premium App
Click to expand...
Click to collapse
+1, I've returned a stock, rooted phone and even forgot to put the modded battery icon back to stock. No issues.
Go back to stock before you ship back your warranty device and they can't tell. I've done several
Sent from my SAMSUNG-SGH-I997R using XDA App
Yeah, I didn't believe there was any actual truth behind it. It just wouldn't surprise me if AT&T would start trying doing something like that though. I mean they couldn't even tell I was using my HD2 on a non-smartphone data plan, much less that it was a rooted phone.
Sent from my HTC Inspire 4G using XDA App
U escape hd2 cuz its t mobile and its imei is not in thier system
Sent from my Inspire 4G using XDA App
Actually, I read that Verizon and Sprint have the ability to verify if the device is rooted, and they keep track of them along with ESNs. From what I have read, it would be impossible to implement this on GSM devices...
good thing I wear my tin foil hat
Pirateghost said:
Actually, I read that Verizon and Sprint have the ability to verify if the device is rooted, and they keep track of them along with ESNs. From what I have read, it would be impossible to implement this on GSM devices...
Click to expand...
Click to collapse
Yep, that's what they were saying on the Droid forums. It didn't click that its cdma devices they were talking about, and not GSM. Hopefully they don't find a way to do it. I read that over 60% of all android phones are rooted...that's alot of voided warranties.
Sent from my HTC Inspire 4G using XDA App
Sully6789 said:
Yep, that's what they were saying on the Droid forums. It didn't click that its cdma devices they were talking about, and not GSM. Hopefully they don't find a way to do it. I read that over 60% of all android phones are rooted...that's alot of voided warranties.
Sent from my HTC Inspire 4G using XDA App
Click to expand...
Click to collapse
I believe that the number of rooted android phones would be closer to 10%, rather than 60%. The average person is just not geared into fiddling with their phones the way we in the modding community are. Most of my friends, I'm sad to say, are running around with 4 or 5 year old feature phones, and will happily keep on using those things until they finally give up the ghost.
Another deterrent to rooting is that many people are paranoid about voiding their warranty. If you're into modding, losing your warranty is something that you had to come to terms with long ago. You just accept the fact that whatever happens to the phone is now YOUR problem and move on - but a lot of people can't, so they refuse to make any changes to their phones. In the end, we are a minority of cell phone users, albeit an *enlightened* minority.
-Mike
I agree with most of the guys here. Its impossible for AT&T to detect if your phone is rooted or not. Mostly because there is no function on your phone created to send that kind of info to your carrier. Plus if you are on another carrier like T-Mobile they cant tell your IMEI which means they wont know what phone are you using in first place.
Sent from my Inspire 4G using XDA App
As a matter of fact, I just did a warranty exchange on my inspire just the other day. I flashed back to stock and s-on before the exchange. But before doing so, I've been on the phone to the warranty department multiple times to troubleshoot the issues I've been having and not once did they mention or even ask if my phone was rooted. If they could detect that my phone was rooted, they would have denied my request for a warranty exchange. And if that were the case, i would think they would explain the denial due to it being rooted.
Sent from my Inspire 4G using XDA App
I don't believe AT&T can tell if you are rooted unless you are using a custom apn for data. The stock apns are locked down and I have found trying to have three apns will cause issues. When AT&T sees data registering thru "wap.cingular", instead of "phone", they will know a user more than likely rooted their phone. When they see really heavy data usage on "wap.cingular" they will suspect tethering, but can't tell unless they go analyze it. With the stock apns, one can look at usage on their bill and see usage for both apns. Usage for "wap.cingular" will be very small, as it is used only for location services and the occasional mms. The bulk of data will show on the "phone" apn.
Sent from my Desire HD using Tapatalk
the only thing AT&T cares about is you paying your bill lol
SuicideMyk said:
the only thing AT&T cares about is you paying your bill lol
Click to expand...
Click to collapse
Yes, but you are not going to get me to believe AT&T is not thinking, the bigger the bill the better.
Sent from my Desire HD using Tapatalk
Ultra Droid said:
I believe that the number of rooted android phones would be closer to 10%, rather than 60%. The average person is just not geared into fiddling with their phones the way we in the modding community are. Most of my friends, I'm sad to say, are running around with 4 or 5 year old feature phones, and will happily keep on using those things until they finally give up the ghost.
Another deterrent to rooting is that many people are paranoid about voiding their warranty. If you're into modding, losing your warranty is something that you had to come to terms with long ago. You just accept the fact that whatever happens to the phone is now YOUR problem and move on - but a lot of people can't, so they refuse to make any changes to their phones. In the end, we are a minority of cell phone users, albeit an *enlightened* minority.
-Mike
Click to expand...
Click to collapse
Wish more if the "enlightened " group were female though.. it gets kinda lonely sometimes lol.
Sent from my Inspire 4G using Tapatalk
ashies7 said:
Wish more if the "enlightened " group were female though.. it gets kinda lonely sometimes lol.
Sent from my Inspire 4G using Tapatalk
Click to expand...
Click to collapse
Lol
Sent from the most interesting device in the world.
They didnt block the Warranty of my phone.
I took my ATT inspire into the AT&Ts repair shop 3 months after i got it because the bottom of the glass on my phone wasn't glued down (or it felt like it wasn't) so i took it in the girl looked it, I was running Inspire Ace (So she might have thought it was a HTC OS) but she took it anyway and gave me a new phone.
SBasham said:
They didnt block the Warranty of my phone.
I took my ATT inspire into the AT&Ts repair shop 3 months after i got it because the bottom of the glass on my phone wasn't glued down (or it felt like it wasn't) so i took it in the girl looked it, I was running Inspire Ace (So she might have thought it was a HTC OS) but she took it anyway and gave me a new phone.
Click to expand...
Click to collapse
Well I have this same problem and I'm sure ATT gets a lot of these requests so another person stated it "the money spent investigating these claims would far outweigh the cost of the phone" as this is true as the phone is made literally cents if not less a cent on the dollar in sweat shops around the world. Im going to the ATT tech/warranty shop tomorrow and i would imagine that the legal cost of them trying to prove that the phone had been rooted vs them just replacing the parts or simply doing clean wipe with the technical tools they have at hand far outweigh the legal costs of litigation that they would have to pursue in the US at literally at an exponential cost just for the parts and labor/tech support of the phone. Plus from a business perspective they would lose millions in customers if they gave existing/long-term customers any flack about an expensive phone they paid for along with a long-term plan.

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