LG Claiming COnstant Reboots "Not a Known Issue" with the G2X....REALLY LG????
I literally just called LG Electronics and the Rep told me that this is not a "known issue" with this device. OMG really??? I asked the Rep to Google it herself, and she will see 1000's of complaints from consumers, she told me LG doesn't pay attention to blogs???? So how is a patch coming if they are denying there is even an issue? Call for yourself 800-243-0000. They kept telling me that I must have dropped it or submersed it in liquid. TERRIBLE customer service!!! I most likely will be returning this thing today. I am a man with a sour taste in my mouth now.
SoFaKiNgStOkeD said:
I literally just called LG Electronics and the Rep told me that this is not a "known issue" with this device. OMG really??? I asked the Rep to Google it herself, and she will see 1000's of complaints from consumers, she told me LG doesn't pay attention to blogs???? So how is a patch coming if they are denying there is even an issue? Call for yourself 800-243-0000. They kept telling me that I must have dropped it or submersed it in liquid. TERRIBLE customer service!!! I most likely will be returning this thing today. I am a man with a sour taste in my mouth now.
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Good choice.
You know venting and saying you're returning the device is only going to get you flamed right?
the rep that told you that is stupid. lg is making a fix for the g2x and o2x.
Did you contact the mobile phone department? The number for LG mobile phone customer service is different thatn what's posted, it should be 800-793-8896.
"Sour taste in my mouth" that's what she said....
G2X
fcisco13 said:
"Sour taste in my mouth" that's what she said....
G2X
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Bwahahahah!
Mine DEFINITELY rebooted for no reason earlier today. it was just sitting there.... i wasn't even using it for anything and it rebooted. *shrug*
Really? I'm on my 4th replacement and when it rebooted yesterday EVERYTHING was erased including gmail and the marketplace. The phone wouldn't lock, camera wouldn't work or the home and back buttons. They vibrated when you touched them but they wouldn't function, at all.
i guess its really just time to start complaining so they will push a OTA update out for us, its getting ridiculous!
"i guess its really just time to start complaining so they will push a OTA update out for us, its getting ridiculous!"
100% agree, yes it is time, and I don't care if people "flame" me for wanting the device I paid my hard earned cash to work properly. And FYI I called LG again, and a different Rep said he had never heard of the issue. AMAZING!!!
I say this all the time and I guess I'll say it again. Flash CM7.
What is so hard about it? Why are you guys torturing yourselves?
We all know the kernel is wonky because it is a BRAND NEW PHONE. If you don't want wonky, then stick with your 2 year old phone and wait until the G2x is 2 years old and then buy it.
If everyone knows the stock roms cause reboots and the solution is to use a different kernel and rom, then why sit there and flame and get mad? Obviously you are on XDA for a reason.
I don't know anyone using CM7 that is complaining about reboots. So the answer is obvious. Flash CM7 or return the phone and wait 2 years.
SoFaKiNgStOkeD said:
"i guess its really just time to start complaining so they will push a OTA update out for us, its getting ridiculous!"
100% agree, yes it is time, and I don't care if people "flame" me for wanting the device I paid my hard earned cash to work properly. And FYI I called LG again, and a different Rep said he had never heard of the issue. AMAZING!!!
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agreed!! I sold my dam books for this phone...
Speak of the Devil!
Reboot Fix
Just flash through Recovery and your problems will be solved!
Tried again with your #, got the same song and dance, was told it was not a known issue???
The reps on the phone don't know what they are talking about.
LG knows about this issue.
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-freezing-and-rebooting-issues-same-as-optimus-2x
I suggest going to their site over calling. They seem more helpful there.
player911 said:
I say this all the time and I guess I'll say it again. Flash CM7.
What is so hard about it? Why are you guys torturing yourselves?
We all know the kernel is wonky because it is a BRAND NEW PHONE. If you don't want wonky, then stick with your 2 year old phone and wait until the G2x is 2 years old and then buy it.
If everyone knows the stock roms cause reboots and the solution is to use a different kernel and rom, then why sit there and flame and get mad? Obviously you are on XDA for a reason.
I don't know anyone using CM7 that is complaining about reboots. So the answer is obvious. Flash CM7 or return the phone and wait 2 years.
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You're missing the point entirely, and I feel so sorry for you.
Sent from my LG-P999 using XDA App
player911 said:
Speak of the Devil!
Reboot Fix
Just flash through Recovery and your problems will be solved!
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File is down, but did anyone try the update with success?
Could the reboots be the NSA using our cellphones as a bug to listen in on our conversations? Because you know a couple years ago when the patriot act was being implemented they spoke of using cell phones to spy on citizens. And the fast battery drain makes it even more suspect since it's a symptom of cell phone spyware or virus. Could it be that all the new smartphones are a tool for "Big Brother"? Hmm. You decide...
You know that big brother thing makes sense when you consider the front facing camera and all. I wonder where I can find a tinfoil case for this phone...
Sent from my LG-P999 using XDA App
All these problems are because of how new the phone is, like others have said. The phone has bad drivers, LG messed up when writing them...it is the first tegra 2 device after all... give it some time... btw since I've installed CM 7 I haven't really had any problems other then the usual nightly/beta problems. I haven't had any random reboots or anything like that.
LG will bring out an update to fix the problems... hopefully soon
Sent from my G2X
Related
LG is sending out a maintance upgrade for the g2x to correct all the software glitches that have been causing rebooting etc. this update will hit middle of may..SO, everyone hold tight, LG G2x will reign supreme, no need to replace
Do you have an official link, post, pic, or proof? I prefer to build my hopes on company made promises.
Is this based off the stock 2.2 rom?
Why not just fix the 2.3 leak and release that
i went to tmobile store today amd multiple store managers at different stores comfirmed that LG contacted them and said a maintnance update is coming out within a couple weeks, to fix all the devices.....I believe this to be true based on probability 3 different managers from 3 different stores told me this, when i was trying to exchange the device.....i got it exchanged and my manufacturing date is 4 /26/11, anyone else have one made that late
LG is retarded. I was calling them because of a headphone compatibility issue and they guy didn't know what the g2x or the p999 was. This was a rep in LG's mobile accessories department. I told him I was embarrassed for him.
Sent from my LG-P999 using XDA App
I was at a local store just yesterday after work asking about the camera issue, and there was no mention of it. I've made multiple calls to t-mobile customer service line and same deal there.
Any details on the fix, what issues it will resolve etc? My camera basically takes pictures/videos but the screen goes DARK and you can't exactly 'preview' anything. Same deal with any other camera app from the appmarket or barcode scanner apps as well.
Store mentioned other customers have reported the same thing, but no resolution yet...
the weird thing was i had to go to multiple stores because almost everyone was out, but not saying anything to any manager, the one said LG sent them a message that a maintnance update was scheduled for g2x in midmay to fix rebooting, freezing, and all other glitches. So i went to another store, and i said NOTHING about it, and then to my suprise, the manager there said, dont worry we just got notice that a maintnance update is coming out midmay as an ota update to fix g2x. Then i called another store, and the lady manager there said yes i heard that too... at that point, i was so happy, because folks, i didnt say anything, so how did all of them know.......
Weird.... I have absolutely no issues with my g2x, and honestly I am not going to do any upgrades unless it the official gb release. My only gripe is the BS battery drain issue, which I wish people would stop making excuses for.
"If Satan lived in heaven he'd be me.... "
Luthien1 said:
at that point, i was so happy, because folks, i didnt say anything, so how did all of them know.......
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If they operate like any of the companies I've worked at, the managers probably go to monthly or quarterly regional meetings. I'm excited about the update though. Thanks for the tip for sure. Hopefully our devs can roll this into their ROMs fairly easily. I can't wait to see what future OTA updates can do!
there is a report about an lg o2x update online. i've seen nothing about the g2x so far. hopefully these reps are not mistaken.
Luthien1 said:
i went to tmobile store today amd multiple store managers at different stores comfirmed that LG contacted them and said a maintnance update is coming out within a couple weeks, to fix all the devices.....I believe this to be true based on probability 3 different managers from 3 different stores told me this, when i was trying to exchange the device.....i got it exchanged and my manufacturing date is 4 /26/11, anyone else have one made that late
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Yes Thats my date and I have very minimal screen bleed and only one reboot so far and the phone works great. I ordered a replacement to see if I can get less screen bleed and I got a 4/28 one with much worst screen bleed that u can see during the day so Im returning the new one and keeping the 4/26 one which rocks!
The o2x is a UK phone so I don't see how they could mistake.....the supervisors are confident its coming out very soon....guys I would hold off on flashing until this is straitened out...my GPA was messed up after flashing.hence my return even after I went back to stock and hard reaetted........g2x forever....hopefully morfic can get us a kernel which increases our ram......like he did on vibrant.Nordic I love you man you have a fanclub with the most loyal g2x owners
Luthien1 said:
The o2x is a UK phone so I don't see how they could mistake.....the supervisors are confident its coming out very soon....guys I would hold off on flashing until this is straitened out...my GPA was messed up after flashing.hence my return even after I went back to stock and hard reaetted........g2x forever....hopefully morfic can get us a kernel which increases our ram......like he did on vibrant.Nordic I love you man you have a fanclub with the most loyal g2x owners
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Whats gpa?
Oh you meant gps.. Woops
Luthien1 said:
The o2x is a UK phone so I don't see how they could mistake.....the supervisors are confident its coming out very soon....guys I would hold off on flashing until this is straitened out...my GPA was messed up after flashing.hence my return even after I went back to stock and hard reaetted........g2x forever....hopefully morfic can get us a kernel which increases our ram......like he did on vibrant.Nordic I love you man you have a fanclub with the most loyal g2x owners
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I've never had less than 60mb of RAM free at any given time. Not sure a RAM hack is needed on this phonee.. Seems to handle its memory wonderfully.
regP said:
I've never had less than 60mb of RAM free at any given time. Not sure a RAM hack is needed on this phonee.. Seems to handle its memory wonderfully.
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Yeah, I don't understand the RAM concern either. Seems to be a small obsession with this guy; he started another tread whining about how "handicapped " the phone is because it has so "little" RAM. I really think he just doesn't understand how Android allocates memory...
My G2x was fine no reboots or freezing. Then I flashed Eagles Blood and I was getting frustrated with the keyboard lag so I reverted back to stock from my nandroid back up and now I have had one reboot, it has frozen when coming off the charger twice now. Kinda wish I would have never flashed a custom rom.... I am hoping this is legit and everything gets patched and is ready to rock again!
Luthien1 said:
The o2x is a UK phone so I don't see how they could mistake.....
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lol, you put too much faith in customer service. people were actually sent replacement g2's for their g2x.
UK Version
Hey everyone, thought I'd register to chime in.
The UK version of this phone was released with its own LG skin so it makes sense that LG would release a patch to correct their own custom made skin (the problems that people seem to be having in the UK are reported to be much much worse then the G2x).
Don't expect the same patch to be released for the G2x because there is no LG skin on it. The patch for the G2x should be an android update.
freakboy13 said:
Weird.... I have absolutely no issues with my g2x, and honestly I am not going to do any upgrades unless it the official gb release. My only gripe is the BS battery drain issue, which I wish people would stop making excuses for.
"If Satan lived in heaven he'd be me.... "
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I had major battery drain issues phone was lasting only 6 hours and I ended up doing a factory reset and now my phone can last all day! I can unplug the phone at 2am wake up at 10am and use the phone , fb, gmail, web browsing, and youtube all day and still have 40% left by midnight.
MN_Bug said:
Hey everyone, thought I'd register to chime in.
The UK version of this phone was released with its own LG skin so it makes sense that LG would release a patch to correct their own custom made skin (the problems that people seem to be having in the UK are reported to be much much worse then the G2x).
Don't expect the same patch to be released for the G2x because there is no LG skin on it. The patch for the G2x should be an android update.
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Even though the G2x is not running LG's interface, I'm pretty sure LG still has a hand in the updates. Just like T-Mobile will also have a hand in the updates.
I just called Verizon and told them after updating I have been getting random reboots. The tech said its happening to certain phones and is sending a replacement, no questions asked. Im sure my phones not defective I agree with those that say its a radio issue. I even mentioned that to the tech and he said he doesn't think so. Kinda sucks I got to restore to stock, and reroot and what not. I'll be sure to let everyone know if the replacement has the same issues.
Update: Just so you know I've gotten two replacements, and it didn't help my situation. So no point in getting one unless you got a little cosmetic issue with your phone. Htc is working on a fix for these pesky reboots. It's in testing stages right now supposedly.
Sent from my Thunderbolt
It may be a pain to return to stock & root the new phone, but at least verizon is swapping your phone for free. It wouldn't surprise me if they didn't try to blame it on the owner & charge for the exchange
Yeah the tech was real cool about it. Free overnight fed ex and everything.
Do you have to send your current phone back to them, then, or what?
Interesting that they're doing this. I thought this was happening on all TBs, not just individual ones. Maybe I should call. Anybody else had this experience with the techs? Or did ajd88 just happen to catch a tech that had already put in his 2 weeks notice and didn't care.
I called this morning. Having a new one next-day shipped to me. My phone has become unusable.
My phone has rebooted maybe 3 times total since I installed the leaked radio when it first was leaked, you guys think I should try and get a replacement just to be on the safe side?
Sent from my ADR6400L using XDA App
While my phone isn't randonly rebooting it does loose 4G all the time, rarely goes into 3G and 1x seems to be the norm. I live in Chicago so I know it has a solid 4G signal. Wonder if it's worth the trouble of swapping out. But knowing my luck they will give me a refurbished phone...
sublimaze said:
It may be a pain to return to stock & root the new phone, but at least verizon is swapping your phone for free. It wouldn't surprise me if they didn't try to blame it on the owner & charge for the exchange
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in my experience, verizon has always been really good at replacing phones. I had a droid since launch day before upgrading to my TB, and it had been replaced 2 times.
The first time the camera stopped focusing, the second time it just stopped turning on.
I walked in to a VZW store on a Wednesday, and I had fedex at my door delivering new phone on thursday afternoon. badass!
You know he funny thigh here is. It probably is happening on all thunderbolts or some people just arent ppaying attention and not realizing that this is happening. It even happens on my wife's fascinate. So ineradicable of sending back my non defective phone that random rebooted once in a while for a "refurbished" phone. Ill keep my new out of box one. Not one someone else has allready had. Just because of a software issue.
Well it seems like I get the short end of the stick with VZW on a daily basis. I called and explained it all to the rep and explained how this is a known issue and that there are plently of reputable community sites (like XDA) confirming this and there is rarely a common thread between two devices. Apparently, the rep I spoke to, said that this isn't a known issue.
Got told to factory reset and if it comes down to an exchange, I'd be getting a "certified like-new device" a.k.a. crappy refurb. Again, IF it comes down to that. Awesome. Now they want me to wait it out and see if it keeps acting up. Fun.
I asked the tech if i was gonna get a refurb, he said no. He better not be lying.
Of course theres a gb leak right after, probably with a new radio that fixes it lol.
ajd88 said:
I asked the tech if i was gonna get a refurb, he said no. He better not be lying.
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You'll most likely get a "Certified Like-New" It's a refurb. But, a refurb with a working power button is better than what I have now so I'm going to give this a go.
ProTekk said:
Well it seems like I get the short end of the stick with VZW on a daily basis. I called and explained it all to the rep and explained how this is a known issue and that there are plently of reputable community sites (like XDA) confirming this and there is rarely a common thread between two devices. Apparently, the rep I spoke to, said that this isn't a known issue.
Got told to factory reset and if it comes down to an exchange, I'd be getting a "certified like-new device" a.k.a. crappy refurb. Again, IF it comes down to that. Awesome. Now they want me to wait it out and see if it keeps acting up. Fun.
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I just got the same response. Tech support said not a known issue. They want me to see if I can make it happen again. I guess random reboot isn't telling. I know they have to go through their troubleshooting process and I'm not upset about that, but i can see where this is going. I won't get another reboot today which will tell them I don't have a problem. Alright, I'm off the soapbox.
Sent from my ADR6400L using XDA Premium App
ERIFNOMI said:
You'll most likely get a "Certified Like-New" It's a refurb. But, a refurb with a working power button is better than what I have now so I'm going to give this a go.
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Yeah my power button is F'ed too. Whatever if they send me a phone thats in worse shape then the one i got ill just send it back rather than my old one.
Busphan said:
I just got the same response. Tech support said not a known issue. They want me to see if I can make it happen again. I guess random reboot isn't telling. I know they have to go through their troubleshooting process and I'm not upset about that, but i can see where this is going. I won't get another reboot today which will tell them I don't have a problem. Alright, I'm off the soapbox.
Sent from my ADR6400L using XDA Premium App
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The guy i spoke to asked if I did a factory restore, I lied told him yes. So there was no troubleshooting. I told him its all over google, he put me on hold came back and said he looked on google and confirmed with me he sees that some people are having problems. After that he told me he was confident a new device would solve my problems and thats it. I guess i might have just got lucky.
It is possible that physical defects in the phones are contributing to the issue. Something like a bad run of filter components could cause the radio to operate ever so slightly out of spec, but still within QA tolerances. Then, if they then tweaked the radio parameters a bunch in the update, it could have pushed the performance requirements of the RF hardware closer to the device tolerances - suddenly revealing a whole bunch of bad components they did not see previously.
I got my new phone today and no reboots and my screen is a lot nicer and brighter. I'm happy
Sent from my ADR6400L using XDA Premium App
Can someone explain the nature of the reboots that they are experiencing? I had a reboot on Friday but it was much more then just a reboot, after the phone was finishing powering back up I had no ability to call out as if there was no service. I tried numerous battery pulls and even had Verizon do a reset on there end, nothing helped yet I was still able to receive and send data. Finally after about an hour my service was back. Then the same thing happened again yesterday, I went through the same processes with no success yet. I have tried all the different radio choices and nothing is working, does anyone have any suggestions?
Thanks!!!
Also I am rooted and using the stock rom
Couple different things I'd like to point out. Most vzw employees at the sales level will replace your phone if they actually see it reboot on its own. Some, though, chalk it up to being just a part of the device. I, myself, am a vzw employee and would most definitely exchange your device if its rebooting. However, rooting your phone voids the manufacturers warranty, so you better have insurance. Also, certified like news are not refurbished phones. They are phones that are brought back within the 14-day return policy because the customer either didn't like it or didn't understand how to use it. They're cleared out, tested, and repackaged as CLNRs. Certified pre-owned are, in fact, refurbished. Just thought I'd clear that up.
Sent from my HTC RootedBolt running CM-7.0.
Probably the single most informative thread I've read about this phone ever.
http://www.lgforum.com/forum/boards...-issues-where-is-our-update-in-the-us-for-g2x
Look at the responses from the LG Pro guy and the Moderator. They outright confirm there's an update that fixes the issue - one guy already has it on his phone and it's stable. Then the other guy says Gingerbread build is almost done so they were going to wait to release update and bundle with Gingerbread. All in all, it's a total clusterf*ck BUT...BUT at least they are giving information. Most companies wouldn't have said anything.
Now that I know this, I am more willing to deal with any reboots/issues - let's hope we don't wait long. The post says maybe 2 weeks.
My local T-Mobile reps say the software update is supposed to come out end of summer...
Sent from my LG-P999 using XDA App
I wouldnt fully trust what they say on those forums. If they do roll out a fix soon, it probably wont include gingerbread. Gingerbread will probably be rolled out closer to mid summer according to my sources. I guess that LGs and Tmobiles meaning of soon doesnt mean anything. I just try to keep my mind off of this issue but but its difficult to do that when the phone freezes and reboots. LCD bleed I can handle.
Sent from my LG-P999 using XDA App
Let's be frank, the T-Mobile reps are unknowledgeable at best and flat out misleading at worst. I want to preface this by saying I've had absolutely no problems with my G2X and it's from early March. This includes no battery-drain issues (battery lasts around 20 hours with moderate use, which is fine with me), no GPS issues, no random freezes or reboots, and only minor light bleeding that doesn't bother me. I love this phone.
That being said, at least half of the people that bought this phone are having issues. If it's really going to be the end of Summer, T-Mobile really screwed the pooch here—and it is T-Mobile's fault, not LG's. Let me state this again, if you're pissed off at the G2X, complain to T-Mobile. The above thread outlines very clearly that LG knows there's an issue, has fixed the issue, and is being held from releasing said fix by T-Mobile trying to strategize a release date.
It's really obnoxious that people complain about LG being to blame for everything, when very likely T-Mobile rushed them into releasing a phone before they could iron all of the software bugs out just so they could claim to be the first carrier with a dual-core phone and is now holding up the release of very critical fixes.
That being said, if you're having issues with your G2X, instead of coming to xda-developers and complaining about it, hop on Twitter and let T-Mobile know you're pissed. Don't just threaten to bring the phone back: link to the LG thread and demand to know why they're preventing LG from releasing the patch. Even if you hate the phone and intend on returning it, there is clearly an issue with T-Mobile delaying the release of updates the phone manufacturers have ready and it's something they need to be told is unacceptable.
I've posted on T-mobile's Twitter about how the fix is available, but T-mobile refuses to release the patch. Lets spread the word and Hammer their twitter page with that information.
zenstrom said:
Let's be frank, the T-Mobile reps are unknowledgeable at best and flat out misleading at worst. I want to preface this by saying I've had absolutely no problems with my G2X and it's from early March. This includes no battery-drain issues (battery lasts around 20 hours with moderate use, which is fine with me), no GPS issues, no random freezes or reboots, and only minor light bleeding that doesn't bother me. I love this phone.
That being said, at least half of the people that bought this phone are having issues. If it's really going to be the end of Summer, T-Mobile really screwed the pooch here—and it is T-Mobile's fault, not LG's. Let me state this again, if you're pissed off at the G2X, complain to T-Mobile. The above thread outlines very clearly that LG knows there's an issue, has fixed the issue, and is being held from releasing said fix by T-Mobile trying to strategize a release date.
It's really obnoxious that people complain about LG being to blame for everything, when very likely T-Mobile rushed them into releasing a phone before they could iron all of the software bugs out just so they could claim to be the first carrier with a dual-core phone and is now holding up the release of very critical fixes.
That being said, if you're having issues with your G2X, instead of coming to xda-developers and complaining about it, hop on Twitter and let T-Mobile know you're pissed. Don't just threaten to bring the phone back: link to the LG thread and demand to know why they're preventing LG from releasing the patch. Even if you hate the phone and intend on returning it, there is clearly an issue with T-Mobile delaying the release of updates the phone manufacturers have ready and it's something they need to be told is unacceptable.
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T-mobile rep here
you have a great point, it was most likely T-Mobile (NOT the reps) that rushed the release of it but does not mean LG isnt completely innocent either. So please if you do want to vent/complain about the phone do so by contacting "T-mobile" directly and not taking it out on the reps. As far as labeling the reps "unknowledgeable at best and flat out misleading at worst" does not go for ALL reps. I know im not the typical rep but i started out with smartphones a few years back with the Cingular 8525, flashing roms for a couple years now, I follow all the tech blogs and majoring in Electronics Engineering, currently in my senior year. In other words, I know my stuff. t-mobile tries their best to train us on most subjects but of course we are not Cellular phone engineers at the end of the day. Last time i checked my tittle was RETAIL SALES associates. so if you need help with buying the phone and some info/differences about the phone, that is why we are here. We dont have a direct communication line with the manufactures, so i dont know why people expect us to have all the answers. not trying to bash anyone just thought the reps should have a small voice in the matter
/rant
Would you believe it.... I turned my Nexus One on to get it ready to sell it...and I just got and installed the ota for Gingerbread 2.3.4 LOL now if only for my G2x.....
I think both Tmobile and LG are at fault for releasing a really buggy phone; hardware and software. Also, the only phones you can count on for getting updated are the Nexus phones. However, im happy with my G2x and coming from the more stable G2, i still enjoy using my G2x more. I have faith that several of the software issues will get fixed eventually. If not, give the cyanogen folks some time and im sure they will cook up a stable rom before the official gingerbread arrives.
You all say blame tmo for pushing lg, but lg released the O2x and it also has the same basic issues right and that was released prior to the G2x.
Sent from my HTC Vision using XDA App
If they don't push the update out soon, I'm returning and getting myself a blackberry pearl flip phone. I'm jk. I heard the next google phone is going to be manufactured by LG? Will it be called the Nexus 2x?
Nexus 3 will be amazing. It comes out this December and will have Ice Cream Sandwhich
Sent from my LG-P999 using XDA App
The biggest problem no one has pointed out....
This is basically confirmed to be a hardware/software issue, and it does basically affect all G2X phones one way or another. So how on earth are these issues never brought up in "professional" reviews. So this brings two disturbing facts. Tmo/LG cherry picked working phones for the reviewers and packed the failing phones in boxes for customers, or the reviewers were shills or they were lazy turned on the phone, saw it was basically a super-powered Nexus-ish phone, ran a couple Tegra games and just went by the specs for the review and never actually tested the phone. No matter what the case, it's disturbing. I'm on my 3rd g2x, and miss the stability of my Nexus One (I still have it, but really want the G2X to run at LEAST as well as my Nexus One.
Hell when I got this I was hoping to have a smooth experience with Live Wallpapers, but it was just slightly less "jerky" then on the Nexus One...I was sad...
This is the most stable phone I've had and I've had many...
No reboot issues here, and I've had 3 different ones.. Phone never freezes, slows, reboots, lags etc....
Sorry you all are having bad experiences, but every phone forum has complaints and people claiming the phone is plagued with bugs..
Well, not me and I have had it since release....
I'm calling user error lol j/k but damn if yall just had my 3 different ones you would be in love..
Back to topic.. I hope yall get a update (i dont need it) so people can stop harping on this awesome phone...
smashpunks said:
This is the most stable phone I've had and I've had many...
No reboot issues here, and I've had 3 different ones.. Phone never freezes, slows, reboots, lags etc....
Sorry you all are having bad experiences, but every phone forum has complaints and people claiming the phone is plagued with bugs..
Well, not me and I have had it since release....
I'm calling user error lol j/k but damn if yall just had my 3 different ones you would be in love..
Back to topic.. I hope yall get a update (i dont need it) so people can stop harping on this awesome phone...
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This post is begging for an answer....................................why did you have 3 devices and its so damn great?
Sent from my HTC Vision using XDA App
I'm not holding my breath for the update anytime soon but does anyone know if this will fix the screen of death/battery pull issue? Are they related?
On stock 2.2.2 or the leaked gb problem's
Sent from my LG-P999 using XDA Premium App
tackleberry said:
This post is begging for an answer....................................why did you have 3 devices and its so damn great?
Sent from my HTC Vision using XDA App
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Lol.. Dont cry.... Scratched one, dust in other, new one.great.. all three great in the non freezing and rebooting department...
I didn't have a single lock-up until I went to a 2.3.3 ROM. And now I'm getting them... Sooo, I could just go back to stock and fix it.. but I don't want to to. I'd rather post another post about how my phone locks up.
schmit said:
I didn't have a single lock-up until I went to a 2.3.3 ROM. And now I'm getting them... Sooo, I could just go back to stock and fix it.. but I don't want to to. I'd rather post another post about how my phone locks up.
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I had reboots and was forced to do a factory reset 5 times until I started to flash nightlies. Now I get no reboots at all, though the battery issue is still unresolved...and I can't use wifi.
Robbing Peter to pay Paul, it appears.
I would have to say that my unit has been amazing. I traded my nexus s for this current unit and I have flashed TW B2 rom before then and after no freezing, reboots, and it has light LDC bleed. The LCD thing dose not bother me and I can only expect the best for this device!
We all know the thunderbolthas been plagued with problems since its launch. First the launch date was delayed. Now the GB update that has been delayed for months gets released and pulled immediately due to more bugs. I have read about people who complain so much that they are given free replacement phones of their choosing. I would like to do the same and try and get the new nexus phone. So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
Just to add my 2 cents
You have to remember that as with most forums, you usually only see the problems and not the ones with good units and that one or two people talking in a forum thread or maybe a handful of people posting multiple threads can make it seem alot worse then it really is. I have never had an issue with my bolt since getting it on launch. I was first on line at bestbuy and it has worked great since the moment I activated it.
Also the launch was not delayed. Neither HTC or Verizon gave a specific date on release. Everybody was basing the release off rumors and a mistaken bestbuy ad...
when you say 'new phone', are you trying to get Verizon to allow you to exchange your TB for something else?
if so, that's not that hard. you just need to call and complain a few times(bring up battery life & call quality - data speeds couldn't hurt to) and after a few calls & complaining about how you wish you never got this phone they should offer to exchange it for you so long as you got the phone somewhat recently.
if you bought the phone back at launch though then the most they would do(other then offer a warrenty exchange) is allow you to get a different phone at the upgrade price instead of full retail, then you'd still have your TB to sell on craigslist or something.
xTFGx said:
We all know the thunderbolthas been plagued with problems since its launch. First the launch date was delayed. Now the GB update that has been delayed for months gets released and pulled immediately due to more bugs. I have read about people who complain so much that they are given free replacement phones of their choosing. I would like to do the same and try and get the new nexus phone. So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
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I can tell you right now, no amount of *****ing will get you the Galaxy Nexus.
And if you don't actually have any problems with your phone, and are just *****ing because you want something free, you should head to wall street, I hear a lot of that is going on there.
Good luck is all i can say. I went through 3 Droids and 4 droid 2s, and an iPhone (on their suggestion) and STILL had to pay full 2 year contract price for the T Bolt. VZW isn't like att you barely get anything for free EVER
ScoobarSTI said:
Good luck is all i can say. I went through 3 Droids and 4 droid 2s, and an iPhone (on their suggestion) and STILL had to pay full 2 year contract price for the T Bolt. VZW isn't like att you barely get anything for free EVER
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AT&T has to give things out for free just to get people to stay on their inferior network. Verizon knows if you leave, you will more than likely come back at sometime after you get fed up with inferior service lol
xTFGx said:
So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
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I think it would be pretty funny if you get no helpful list of "problems"
xTFGx said:
We all know the thunderbolthas been plagued with problems since its launch. First the launch date was delayed. Now the GB update that has been delayed for months gets released and pulled immediately due to more bugs. I have read about people who complain so much that they are given free replacement phones of their choosing. I would like to do the same and try and get the new nexus phone. So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
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So lemme make sure I understand this. You want a list of other people's problems, so YOU can get a new phone for free?
"I deserve a new phone because forum members are having these problems which makes me unhappy with my thunderbolt"
Yep, sounds like a GREAT idea.
*Sent from my BAMF'ing Blissed-out 'bolt sportin' Taykiin mods*
The thunderbolt was the best choice at the time and I don't see any reason to change it now. Nothing newer is too much better. I think the bionic looks and feels cheaper and that's before you consider the locked bootloader... major con for me... the grass ain't always greener. Just sayin.
My name is Revos I'm a recovering flashaholic running Liquid Gingerbread 3.0
Charge would be nice, but if I want one bad enough ill buy one. Trying to get one for free is lame.
Sent from my ADR6400L using Tapatalk
xTFGx said:
We all know the thunderbolthas been plagued with problems since its launch. First the launch date was delayed. Now the GB update that has been delayed for months gets released and pulled immediately due to more bugs. I have read about people who complain so much that they are given free replacement phones of their choosing. I would like to do the same and try and get the new nexus phone. So I need your help with making a list of all the thunderbolt problems since launch so I can make a good argument for why I should get a new phone. Thanks guys!
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Click to collapse
You need to stop believing all the internet crap you read. I've had a couple of phones that were FAR, FAR worse than the Thunderbolt and I never got free upgrades to replace them. The people that say they did probably took an early upgrade on another line. I ended up going back to old phones with the POS devices. So yeah, if you think I calling them liars or misrepresenting the truth, that's EXACTLY what I'm doing. And I know for a fact none of them can prove it.
loonatik78 said:
You need to stop believing all the internet crap you read. I've had a couple of phones that were FAR, FAR worse than the Thunderbolt and I never got free upgrades to replace them. The people that say they did probably took an early upgrade on another line. I ended up going back to old phones with the POS devices. So yeah, if you think I calling them liars or misrepresenting the truth, that's EXACTLY what I'm doing. And I know for a fact none of them can prove it.
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The ONLY reason why they gave me a bionic is they tried to charge me twice for not returning a defective device two separate times. Even then I had to fight them for it, first they offered to pay my data for a month. I guess their logic was "sorry we tried to steal $1200 from you, here's $30".
There was no early upgrade or anything, I told the guy to just cancel my contact. I had no intention of canceling, look what else is out there. If you really think you can get a free phone just because of the issues you've had with it good luck.
Sent from my DROID BIONIC using Tapatalk
JillyBohnson said:
The ONLY reason why they gave me a bionic is they tried to charge me twice for not returning a defective device two separate times. Even then I had to fight them for it, first they offered to pay my data for a month. I guess their logic was "sorry we tried to steal $1200 from you, here's $30".
There was no early upgrade or anything, I told the guy to just cancel my contact. I had no intention of canceling, look what else is out there. If you really think you can get a free phone just because of the issues you've had with it good luck.
Sent from my DROID BIONIC using Tapatalk
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That's certainly above and beyond a few complaints about a device that works otherwise! Wow... That's pretty screwed up.
Problems with the Thunderbolt (STOCK)
Now granted i dont know if verizon has pushed any radio upgrades, i do that myself and the first radio upgrade i got fixed my issue.
1. GPS takes forever to lock. I walk in with a friend tried to get him a discount and showed him how MY thunderbolt wil lock in seconds where the thunderbolt, charge and nearly every other android phone they have took over 5 minutes to lcok (i never locked before we left).
2. Battery life on the stock is disgusting in comparison to clean ROMs. (my opinin you shouldnt have to root the phone to get all the specs to work correctly)
thats really all i can think of.
My main issue with this phone is battery life when on a sense based rom (any sense based rom sucks battery life a really fat guy with a milkshake), but I have an upgrade on my account and am definitely grabbing a nexus when it comes out
God.... Please don't help this guy! This is stupid!
loonatik78 said:
God.... Please don't help this guy! This is stupid!
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^^this
*Sent from my BAMF'ing Blissed-out 'bolt sportin' Taykiin mods*
Lol its dumb but its life. I dont support it nor am i against it. I had HTC Touch Pro 2 i had for over 2 years. It was a fantastic phone for the era that the Iphone came out. Sure apps were very very few and far between but being able to get ROms that were similar to HTC's 2.1 or3.0 was awesome. The only problem i ever had with the phone was i was plagued with BSOD's constantly after unlocking. But as we all know its based on the phone you get, my brother and sister both had them and were unlocked overclocked and had 0 problems...again i know where the guys coming from we all play the system at one point or another to get what we want. He was just a little more blunt about it than most people would have been. Next time bro just be a little more incognito about the whole idea behind it. Its like Backtrack. Its a tool to "test your wireless security" and you know 80% of the people that use the tool are not testing their secruity with it.
It's threads like this that made me remember why I left in the first place. I had hoped things had changed... guess not...
loonatik78 said:
God.... Please don't help this guy! This is stupid!
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This... 1000 times, this.
so i called tmobile just right now. told them ive got issues with rebooting and my phone shutting down to the point where the only way to get my phone back on is to pull the battery out and put it back in (very annoying). i asked if they can just send me another g2x and maybe i wont have those issues (since i know not all g2x's have this issue) but anyways tmobile said LG told tmobile to not replace ANY g2x for another g2x or even another phone like the g2x (which is bull****) i know they were replacing the g2x for sensation 4gs before but i guess they stopped doing that cause of LG. LG said this is a known issue with all g2x's (duh or most) and they said they are figuring out what is the cause of this and there might be an update to fix it, maybe ics? lmao yeah right we arent that lucky but i hope we are. i guess we will find out on the 1st of dec to see what LG has to say. so i just had to vent how pissed i am at LG for being dicks and tmobile for not letting me get another phone at least. the rebooting is unacceptable. dont get me wrong the g2x is a fast devices compared to the sensation and other devices but what holds this phone back is the damn rebooting for me and the phone shutting down. well hopefully are kick ass developers can get ics running good on are g2x's to save the life of this phone and make it a kick ass device again. lol
oh i forgot to add. tmobile said if i called lg, they said they might replace my g2x for the new lg mytouch series phones. i about died lmfao. u got to be kidding me. g2x for a lg mytouch? please im not down grading my device. screw that.
Root, install custom ROM?
aceofserenity said:
Root, install custom ROM?
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i did and still didnt fix my issues. im rooted now, i was using EaglesBlood 2.3.7
CM7 nightlies, no more issues. GREAT phone!
smacNOLA said:
CM7 nightlies, no more issues. GREAT phone!
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yuuuuup!
Sent from my LG-P999 using xda premium
I had the same problems with my phone and installing Weapon G2x 3 solved the rebooting issues for me.
i will try other roms. i just added more info at the bottom of the OP as well.
You'd be able to get an exchange for a different problem, but yeah sometimes they do have such a policy. Back when I worked for TMO the big phone with this kind of issue was the original Samsung Behold (pre-Android). It randomly rebooted, shut off, all kinds of stuff. It was a known issue Samsung wouldn't fix. We had a written policy that on that particular phone, we would not exchange it for software freeze issues. Run customer through normal troubleshooting, state it was a known issue, move on. Usually if they got a supervisor they could eventually get it switched for a different phone if they were a long-time customer, etc, etc...
However, if you are having other problems, you will still be able to exchange your g2x...
lotherius said:
You'd be able to get an exchange for a different problem, but yeah sometimes they do have such a policy. Back when I worked for TMO the big phone with this kind of issue was the original Samsung Behold (pre-Android). It randomly rebooted, shut off, all kinds of stuff. It was a known issue Samsung wouldn't fix. We had a written policy that on that particular phone, we would not exchange it for software freeze issues. Run customer through normal troubleshooting, state it was a known issue, move on. Usually if they got a supervisor they could eventually get it switched for a different phone if they were a long-time customer, etc, etc...
However, if you are having other problems, you will still be able to exchange your g2x...
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oh ok. yeah they said they are not aloud to exchange any g2x's because lg told tmobile not to do it anymore and that they are trying to figure out what is causing the issue. so im thinking they are working on a update for are phones unless they are gonna replace everyones g2x lmao which i doubt that.
I guess I'm one of those few, because I have absolutely no problems with my g2x
Sent from my LG-P999 using xda premium
i have no problems and i love it .
s10shane said:
oh ok. yeah they said they are not aloud to exchange any g2x's because lg told tmobile not to do it anymore and that they are trying to figure out what is causing the issue. so im thinking they are working on a update for are phones unless they are gonna replace everyones g2x lmao which i doubt that.
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I have a hard time believing LG can dictate to Tmobile whether to exchange their customer's phones. Wouldn't it be up to T-Mobile, not LG, if T-Mobile wants to eat the cost of a replacement phone? I'd try another service rep. Stinks of BS to me.
Sent from my LG-P999 using XDA App
phburks said:
I have a hard time believing LG can dictate to Tmobile whether to exchange their customer's phones. Wouldn't it be up to T-Mobile, not LG, if T-Mobile wants to eat the cost of a replacement phone? I'd try another service rep. Stinks of BS to me.
Sent from my LG-P999 using XDA App
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yeah i talked to, two technical support people and its noted in there system that they are not aloud to exchange any g2x devices because lg told them not to because its a known issue and getting another g2x isnt gonna fix the problem. so that tells me its probably a software issue. i even talked to the tmobile customer loyalty and they even said there is nothing they can do for me. so i guess im screwed. hopefully i dont keep having issues with my phone. the rebooting isnt as bad as the whole phone shutting down in my pocket and it not coming back on like it did to me the other day. i use my phone for my alarm clock for school so having it shut down and not boot back on unless u pull the battery out and put it back in is complete bull****. i wish i had the money to just go buy the gs2.
phburks said:
I have a hard time believing LG can dictate to Tmobile whether to exchange their customer's phones. Wouldn't it be up to T-Mobile, not LG, if T-Mobile wants to eat the cost of a replacement phone? I'd try another service rep. Stinks of BS to me.
Sent from my LG-P999 using XDA App
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I think he missed the point... As a former t-mobile t2 pda rep, I know how this works.... They have a webpage for that phone in the intranet (I am pretty sure of this, though I no longer work there) saying KNOWN ISSUES. On that memo is "Device Freezes/Reboots". Under that section it will go through basic t/s and then state: DO NOT EXCHANGE DEVICE.
That means, if you are having freezes/reboots, they will not exchange your phone.
It does NOT mean you cannot get an exchange for any other warranty related issues, for example, if your screen goes out, phone won't charge, volume buttons won't respond, etc. If they refused ALL warranty exchanges, they would have a class action suit very quickly and they know it as they ARE contractually obligated to cover the phone under warranty.
The manufacturer gets a financial “ding” when phones are returned. They get to have a say so in what is an appropriate exchange unfortunately. To me, if they have a fix for the issue and you don’t upgrade it would be your issue. But them saying we are losing too much money on this issue, we now declare that we will fix it (with no completion date in place) to prevent exchanges is deceitful. There really needs to be federal regulation that covers this. To me, these circumstances mean there should be a refund as opposed to an exchange if they want to take this approach. They have rendered the phone useless and have admitted that it is a design issue and not a hit or miss manufacturing issue. The problem is there is no down said to their declaration that they are working on a fix.
whealy said:
The manufacturer gets a financial “ding” when phones are returned. They get to have a say so in what is an appropriate exchange unfortunately. To me, if they have a fix for the issue and you don’t upgrade it would be your issue. But them saying we are losing too much money on this issue, we now declare that we will fix it (with no completion date in place) to prevent exchanges is deceitful. There really needs to be federal regulation that covers this. To me, these circumstances mean there should be a refund as opposed to an exchange if they want to take this approach. They have rendered the phone useless and have admitted that it is a design issue and not a hit or miss manufacturing issue. The problem is there is no down said to their declaration that they are working on a fix.
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**** if there was an update to fix it i would jump all over it lmao. all i care about now is what lg is gonna say on the 1st of december. i hope they tell everyone that the g2x will get ics and that it will fix rebooting issues lmao
the only problem is i have screen bleeding everything else can be fixed with a custom rom but this screen is so ugly.. 5 bleeding spots on the corners...
phburks said:
I have a hard time believing LG can dictate to Tmobile whether to exchange their customer's phones. Wouldn't it be up to T-Mobile, not LG, if T-Mobile wants to eat the cost of a replacement phone? I'd try another service rep. Stinks of BS to me.
Sent from my LG-P999 using XDA App
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yes sounds like BS, about the only thing I am sure that LG told T-Mobile is that the customers that are returning 10 phones for a screen bleed issue. LG would basically be saying, you are having customers abuse the warranty.
This guy seem to have messed up his phone by not knowing how to root his phone, flashing the over the air ROM, through the LG provided program might help.
He might need to have the his dad the account holder call up T-Mobile, he should at least try the stock phone and remove the EB rom, or try BAKA ot Tengi
I think he is part of the OccupyLG .... power to the techno-noobs
s10shane said:
**** if there was an update to fix it i would jump all over it lmao. all i care about now is what lg is gonna say on the 1st of december. i hope they tell everyone that the g2x will get ics and that it will fix rebooting issues lmao
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Need to reread the Facebook post. It states December but no date. The way LG works it could be the end of the month if at all before they let anyone know about the update.
https://www.facebook.com/notes/lg-m...40-ice-cream-sandwich-upgrade/316431148368212
I just went through the warranty exchange dance with T-Mobile. While I was able to get a sensation the only phone they offered my wife's g2x replacement was a sidekick 4g....totally not a fair replacement! Single core and 3mp camera....crap. so I took the g2x and rooted it and fixed it myself.
Sent from my LG-P999 using XDA App