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If you allow them to do nothing, NOTHING will be done!

More then 2 replacements of the same device is unacceptable, but if you allow them to do nothing, NOTHING will be done! Keep in mind that they will not simply give you what you want, you will have to do some verbal gymnastics. They will tell you ANY and EVERYTHING to get you off the phone: We'll have someone give you a call back, my supervisor is not available, etc. DO NOT accept another G2x and DO NOT accept a downgrade (G2, Mytouch 4g etc). If he or she says there is nothing that can be done, ask to speak to his/her superior. I believe lawsuits are a waste of time if at the end of the day, you still have the same problems as before. Remember, you get what you pay for, so if you didn't pay for a malfunctioning device, why would you accept anything less? I'm sure most of you extended your contract 2 more years, so stop replacing your device for another device you know may be even worse. Me??? Well, I'm a satisfied customer now!
HINT: Look at my signature............

Chance Ill said:
More then 2 replacements of the same device is unacceptable, but if you allow them to do nothing, NOTHING will be done! Keep in mind that they will not simply give you what you want, you will have to do some verbal gymnastics. They will tell you ANY and EVERYTHING to get you off the phone: We'll have someone give you a call back, my supervisor is not available, etc. DO NOT accept another G2x and DO NOT accept a downgrade (G2, Mytouch 4g etc). If he or she says there is nothing that can be done, ask to speak to his/her superior. I believe lawsuits are a waste of time if at the end of the day, you still have the same problems as before. Remember, you get what you pay for, so if you didn't pay for a malfunctioning device, why would you accept anything less? I'm sure most of you extended your contract 2 more years, so stop replacing your device for another device you know may be even worse. Me??? Well, I'm a satisfied customer now!
HINT: Look at my signature............
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Click to collapse
You forgot 1 thing.....keep control of your temper. It's ok to sound upset, but never ok to yell, scream, act irrational or threaten. Do not use the terms sue, lawsuit or anything like that. Most call centers will shut down on those terms. My lawyer will speak to your lawyer means nothing to someone in Mumbai or even Ponca City OKlahoma. They are contractors, working for less that minimum wage, with a bonus for the number of phone calls they take. So taking your frustration out on them, will only get you a story to post here on XDA. Most commonly you will not get resolution. Many of their calls are recorded. If they help you, say thank you.

alodar1 said:
You forgot 1 thing.....keep control of your temper. It's ok to sound upset, but never ok to yell, scream, act irrational or threaten. Do not use the terms sue, lawsuit or anything like that. Most call centers will shut down on those terms. My lawyer will speak to your lawyer means nothing to someone in Mumbai or even Ponca City OKlahoma. They are contractors, working for less that minimum wage, with a bonus for the number of phone calls they take. So taking your frustration out on them, will only get you a story to post here on XDA. Most commonly you will not get resolution. Many of their calls are recorded. If they help you, say thank you.
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Click to collapse
Absolutely! Treat others how you want to be treated.

alodar1 said:
You forgot 1 thing.....keep control of your temper. It's ok to sound upset, but never ok to yell, scream, act irrational or threaten. Do not use the terms sue, lawsuit or anything like that. Most call centers will shut down on those terms. My lawyer will speak to your lawyer means nothing to someone in Mumbai or even Ponca City OKlahoma. They are contractors, working for less that minimum wage, with a bonus for the number of phone calls they take. So taking your frustration out on them, will only get you a story to post here on XDA. Most commonly you will not get resolution. Many of their calls are recorded. If they help you, say thank you.
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Click to collapse
+1
10 chars

The reason why nothing is being done cause not all the g2xs are ****ED^ like the one I'm using doesn't have one problem it blows every phone away. So everyone is complaining about a certain problem and they are trying to fix a problem that they can't find u know. So they pretty much have to swap the hardware on everyphone than start giving replacements to the people that need em.

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Sent from my LG-P999 using XDA Premium App

Siri Story

For the record, I'm anti-Apple. With that said, I'll tell my story.
So I don't remember how we got on the topic, but a friend and I at work were talking about time-zones the other day. I think we were joking about getting rid of it or something and about how dark it would be at certain times of the day, yadda yadda... Just BS'ing basically... Well at some point during this pointless discussion the question came up: "What time is it in Hawaii?"
Well this friend at work has an iPhone, he's always bragging about it and "how much better it is" and we always have our friendly bashing on each other. Well he's like "here, let me ask someone who knows" and asks his iPhone "What time is it in Hawaii"
I'm waiting and listening... Nothing.
He's looking at his precious iPhone and eventually goes "Oh this happens sometimes, it's bringing up search instead, it must not have understood me, let me do it again."
He says again "What time is it in Hawaii"
I'm sitting there and my smile starts forming, because I still hear nothing and I can see the look on his face.
This is of course when I smoothly and calmly chime in and make a snide remark like "That paperweight doesn't understand you. Here, let me try a real device." I tap the widget and ask my S3: "What time is it in Hawaii?" Within literally 2 seconds, it comes back and the Google Lady robot voice goes "It is currently 5:03 PM in Hawaii" And shows the Time on the screen.
He walked away and didn't talk to me for a while. :laugh:
Just thought I'd share my actual live experience with the whole Siri/Google (Now) comparison.
Google: 1 - iPhone: 0.
:good:

lol
Sorry for my bad englisch

Awesome story.
Sent from my cm_tenderloin using xda app-developers app

Saying "what time is it in hawaii" into a windows phone bing app - just tap that microhone - will give you the answer in < 1 second as well. Bing and Google - both smarter than siri (because Apple doesn't have a web index of the world.)

I was picking up a Tablet yesterday at Best Buy. There was a gentleman interested in the iPad who the sales guy was focused on. He had talked up the benefits of it for at least 5-10 minutes, and appeared to decide to put all his efforts into this guy, who for some reason let the salesman know that he was in the medical field and has a 7,000 SqFt House so he wasn't sure if his WiFi covered his whole house. I caught them discussing using Siri. The Salesman then proceded to say:
"Go to Youtube"
Nothing.
"Open Youtube"
Nothing.
"Go to Youtube.com"
Nothing.
"Go to www.youtube.com"
Nothing.
I had to resist the urge to take out my Galaxy SIII and make this command work. It was the highlight of my day, well after getting my tablet.

die apple dieee
Sorry for my bad englisch

Speculations!!!!

What is the story with all the speculations?. JB speculation, Sense 5 speculation, "get or not update" speculations. More speculation that "gold market". Is your phone really working that bad?. Why not just make one thread "IS HERE" and post a link - end of story. If I get the update, then good, but I will not cry about if I do not get it. My phone works great - so far.

Thread has gone way out of hand. Closed

[Completed] Harassment

I've inherited an android device from my dad.
It has been given to me as it was, unchanged, and with his XDA app and account still on it.
I'm getting messages from someone who obviously dislikes my dad.
I've explained in the CM13 forum that my dad has now left XDA and I've been gifted his phone.
I'm only 16 and this is my first android.
I'm not sure how to remove my dads XDA account off the phone but this person won't leave me alone and keeps messaging me saying I'm really my dad but telling everyone I'm one of his children.
Can someone please advise me on how to stop these messages, they are really nasty with bad swear words and nasty names and have upset me, and I've told my dad but it seems the reason he left XDA was over these messages.
Please help, this is bordering on harassment now.
This is the message I got.
From shawnsdada
OK that's why you decided to drag the drama into the forum then? You really his son or is daddy acting like his son now? Either way it's ****ing pathetic lmao. If you are his son then your dad is the most immature ****ing 44 year old father of 3 I've ever ****ing heard of and that's the truth.Go view his posts and see that I'm not the only one who has brought up his drama and victim games. He just didn't like how blunt I was about it and apparently can't take it like a ****ing man.
You don't think it's weird that e comes in to announce that he's calling it a day on this forum and the reasons why are personal and he won't et into it. Then goes right into saying why RIGHT AFTER saying he wasn't going to mention it. Then feels the need to mention his age and how many kids he has and that he has heart issues? What the **** does that have to do with anything other than trying to et sympathy? That's a sad excuse for a man in all honesty.
He can take that people ale him out on being very immature. Plain and ****ing simple. He heard he truth bounty and can't deal with it and that's just ****ing sad

ivan39 said:
I've inherited an android device from my dad.
It has been given to me as it was, unchanged, and with his XDA app and account still on it.
I'm getting messages from someone who obviously dislikes my dad.
I've explained in the CM13 forum that my dad has now left XDA and I've been gifted his phone.
I'm only 16 and this is my first android.
I'm not sure how to remove my dads XDA account off the phone but this person won't leave me alone and keeps messaging me saying I'm really my dad but telling everyone I'm one of his children.
Can someone please advise me on how to stop these messages, they are really nasty with bad swear words and nasty names and have upset me, and I've told my dad but it seems the reason he left XDA was over these messages.
Please help, this is bordering on harassment now.
This is the message I got.
From shawnsdada
OK that's why you decided to drag the drama into the forum then? You really his son or is daddy acting like his son now? Either way it's ****ing pathetic lmao. If you are his son then your dad is the most immature ****ing 44 year old father of 3 I've ever ****ing heard of and that's the truth.Go view his posts and see that I'm not the only one who has brought up his drama and victim games. He just didn't like how blunt I was about it and apparently can't take it like a ****ing man.
You don't think it's weird that e comes in to announce that he's calling it a day on this forum and the reasons why are personal and he won't et into it. Then goes right into saying why RIGHT AFTER saying he wasn't going to mention it. Then feels the need to mention his age and how many kids he has and that he has heart issues? What the **** does that have to do with anything other than trying to et sympathy? That's a sad excuse for a man in all honesty.
He can take that people ale him out on being very immature. Plain and ****ing simple. He heard he truth bounty and can't deal with it and that's just ****ing sad
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You must report these private messages. From mobile browser or PC, click the orange triangle with exclamation point at the top of the message.
Thread closed.

someone can help me unlock my LG G5 T-mobile. $$$$

I do not live in the United States, sorry my English is not very good.
I bought this great phone on Ebay, but when I updated it it was blocked in GSM, I read procedures but without any results, the third-party pages do not work for me, I guess because the IMEI is not in any database.
I followed the tutorial by contacting on Twitter but I'm not a T-mobile customer, nobody helps me.
thanks

Same with me. Please help

takaishy said:
I do not live in the United States, sorry my English is not very good.
I bought this great phone on Ebay, but when I updated it it was blocked in GSM, I read procedures but without any results, the third-party pages do not work for me, I guess because the IMEI is not in any database.
I followed the tutorial by contacting on Twitter but I'm not a T-mobile customer, nobody helps me.
thanks
Click to expand...
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have you tried contact the seller and return it?
Mine was unlocked by Cellunlocker.

I've solved it, with T-mobile on Twitter. They have unlocked.

takaishy said:
I've solved it, with T-mobile on Twitter. They have unlocked.
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Click to collapse
How,just contact them? What should I provide?

The most straightforward solution is to find somebody that your know who has Tmobile service. Stick their sim in the phone and ask them to call customer service and then Tmobile will unlock the phone no problemo. Unfortunatley i dont have friends that dumb that actually pay full price with Tmobile, they all use Tmobile MVNO's

This takes some very advanced social engineering skills because you are asking Tmobile to bend the rules for you. I finally had sucess over the telephone. Dont recommend FaceBook or Twitter, that is the long road to China.
This is best recommended method:
1) Call 1-800-937-8997
2) Press 0# then 0#, then 0# at the menu to finally be able to speak to a human
3) When humanoid answers tell them" Hi, I was just speaking with technical support and they escalated my call to "Advanced Support Team" but my battery died and I was disconnected......
4) Now when you get to Advanced Support Team you can start explaining your situation. Otherwise dont waste your breath because you will be speaking to a brickwall. Only the advnaced support team has the authority to whitelist your IMEI and add it to the Tmobile database. This is what you need to accomplish, therefore the normal CSR's do not have the power to assist you, you must speak to advanced support team and the fastest way to speak to them is to lie and say you where just talking with them but call got disconnected. This is Social Engineering 101 here, thats the golden rule that when you already know that a supervisor is the only one that can make an exception to give you what you want then the fastest way to get them on the line is to lie and say you where just speaking with them and got disconnected. This way you have already been "vetted" so they will just escalate the call right away in most cases.
4) You can make up any sob story or excuse here but in reality the less that you say the better. You can break into tears and say "Oh My God, I already explained all of of this......"
In reality if you go with my original script than you wont even need to explain "the reason" that you need the phone unlocked, they wont even ask since you have already been vetted. Other people can chime in with their excuses.
Im going to Africa to work as a missionary and they dont have T-Mobile over there. That one is always a winner. =)
It took 2 hours and a callback but finally I got the phone unlocked. So it is possible. Dont give up! Here are some of the good things you have working on your side:
1) There are no notations on your account because they place notations on telephone numbers but since you dont have a phone number there are no notations. Therefore you can lie your head off and there is no way to disprove anything you say. Armed with that information its time for you to put on an academy award winning performance. LoL. (If you sense you are getting nowhere with a particular rep than just say "Im sorry, Im going to have to call you back...theres somebody at the door" and then hang up, wait 5 minutes and call again. Make sure you always get the name of the rep you are speaking to (but never ask their name at the beginning of the call because it is a rude gesture) ask their name near the end of the call and this way if you have to call back you wont embarass yourself by trying to con the same person twice.
2) Rep will be happy to help you as long as you dont act rude or angry. The best emotion is nervousness and gratitude. We are begging here basically, there is no sense of entitlement here or "I deserve it". Be the kind of person that people WANT to help, not a jerk.
Dont give up. My mentor always told me:
We make the impossible possible. With persuasion. Its an alchemy of words. Listen to the song on YouTube "Europe - The final countdown". That will get you hyped up before making the call. Let it become a lesson in life: People are happy to help you if they like you.

fc3211 said:
This takes some very advanced social engineering skills because you are asking Tmobile to bend the rules for you. I finally had sucess over the telephone. Dont recommend FaceBook or Twitter, that is the long road to China.
This is best recommended method:
1) Call 1-800-937-8997
2) Press 0# then 0#, then 0# at the menu to finally be able to speak to a human
3) When humanoid answers tell them" Hi, I was just speaking with technical support and they escalated my call to "Advanced Support Team" but my battery died and I was disconnected......
4) Now when you get to Advanced Support Team you can start explaining your situation. Otherwise dont waste your breath because you will be speaking to a brickwall. Only the advnaced support team has the authority to whitelist your IMEI and add it to the Tmobile database. This is what you need to accomplish, therefore the normal CSR's do not have the power to assist you, you must speak to advanced support team and the fastest way to speak to them is to lie and say you where just talking with them but call got disconnected. This is Social Engineering 101 here, thats the golden rule that when you already know that a supervisor is the only one that can make an exception to give you what you want then the fastest way to get them on the line is to lie and say you where just speaking with them and got disconnected. This way you have already been "vetted" so they will just escalate the call right away in most cases.
4) You can make up any sob story or excuse here but in reality the less that you say the better. You can break into tears and say "Oh My God, I already explained all of of this......"
In reality if you go with my original script than you wont even need to explain "the reason" that you need the phone unlocked, they wont even ask since you have already been vetted. Other people can chime in with their excuses.
Im going to Africa to work as a missionary and they dont have T-Mobile over there. That one is always a winner. =)
It took 2 hours and a callback but finally I got the phone unlocked. So it is possible. Dont give up! Here are some of the good things you have working on your side:
1) There are no notations on your account because they place notations on telephone numbers but since you dont have a phone number there are no notations. Therefore you can lie your head off and there is no way to disprove anything you say. Armed with that information its time for you to put on an academy award winning performance. LoL. (If you sense you are getting nowhere with a particular rep than just say "Im sorry, Im going to have to call you back...theres somebody at the door" and then hang up, wait 5 minutes and call again. Make sure you always get the name of the rep you are speaking to (but never ask their name at the beginning of the call because it is a rude gesture) ask their name near the end of the call and this way if you have to call back you wont embarass yourself by trying to con the same person twice.
2) Rep will be happy to help you as long as you dont act rude or angry. The best emotion is nervousness and gratitude. We are begging here basically, there is no sense of entitlement here or "I deserve it". Be the kind of person that people WANT to help, not a jerk.
Dont give up. My mentor always told me:
We make the impossible possible. With persuasion. Its an alchemy of words. Listen to the song on YouTube "Europe - The final countdown". That will get you hyped up before making the call. Let it become a lesson in life: People are happy to help you if they like you.
Click to expand...
Click to collapse
Did you have a T-Mobile account???

No I dont have a Tmobile account.

THANKS A LOT!!!! You're the best, i will try this today, wish me luck
fc3211 said:
This takes some very advanced social engineering skills because you are asking Tmobile to bend the rules for you. I finally had sucess over the telephone. Dont recommend FaceBook or Twitter, that is the long road to China.
This is best recommended method:
1) Call 1-800-937-8997
2) Press 0# then 0#, then 0# at the menu to finally be able to speak to a human
3) When humanoid answers tell them" Hi, I was just speaking with technical support and they escalated my call to "Advanced Support Team" but my battery died and I was disconnected......
4) Now when you get to Advanced Support Team you can start explaining your situation. Otherwise dont waste your breath because you will be speaking to a brickwall. Only the advnaced support team has the authority to whitelist your IMEI and add it to the Tmobile database. This is what you need to accomplish, therefore the normal CSR's do not have the power to assist you, you must speak to advanced support team and the fastest way to speak to them is to lie and say you where just talking with them but call got disconnected. This is Social Engineering 101 here, thats the golden rule that when you already know that a supervisor is the only one that can make an exception to give you what you want then the fastest way to get them on the line is to lie and say you where just speaking with them and got disconnected. This way you have already been "vetted" so they will just escalate the call right away in most cases.
4) You can make up any sob story or excuse here but in reality the less that you say the better. You can break into tears and say "Oh My God, I already explained all of of this......"
In reality if you go with my original script than you wont even need to explain "the reason" that you need the phone unlocked, they wont even ask since you have already been vetted. Other people can chime in with their excuses.
Im going to Africa to work as a missionary and they dont have T-Mobile over there. That one is always a winner. =)
It took 2 hours and a callback but finally I got the phone unlocked. So it is possible. Dont give up! Here are some of the good things you have working on your side:
1) There are no notations on your account because they place notations on telephone numbers but since you dont have a phone number there are no notations. Therefore you can lie your head off and there is no way to disprove anything you say. Armed with that information its time for you to put on an academy award winning performance. LoL. (If you sense you are getting nowhere with a particular rep than just say "Im sorry, Im going to have to call you back...theres somebody at the door" and then hang up, wait 5 minutes and call again. Make sure you always get the name of the rep you are speaking to (but never ask their name at the beginning of the call because it is a rude gesture) ask their name near the end of the call and this way if you have to call back you wont embarass yourself by trying to con the same person twice.
2) Rep will be happy to help you as long as you dont act rude or angry. The best emotion is nervousness and gratitude. We are begging here basically, there is no sense of entitlement here or "I deserve it". Be the kind of person that people WANT to help, not a jerk.
Dont give up. My mentor always told me:
We make the impossible possible. With persuasion. Its an alchemy of words. Listen to the song on YouTube "Europe - The final countdown". That will get you hyped up before making the call. Let it become a lesson in life: People are happy to help you if they like you.
Click to expand...
Click to collapse
---------- Post added at 12:40 PM ---------- Previous post was at 12:36 PM ----------
fc3211 said:
The most straightforward solution is to find somebody that your know who has Tmobile service. Stick their sim in the phone and ask them to call customer service and then Tmobile will unlock the phone no problemo. Unfortunatley i dont have friends that dumb that actually pay full price with Tmobile, they all use Tmobile MVNO's
Click to expand...
Click to collapse
I may be in USA for tourism a couple of weeks, will i be able to unlock it if i lend my phone to a friend who has tmobile?? I read the phone has to use tmobile network for 40 days, i wont be staying that long.
Thanks

guideahon said:
THANKS A LOT!!!! You're the best, i will try this today, wish me luck
---------- Post added at 12:40 PM ---------- Previous post was at 12:36 PM ----------
I may be in USA for tourism a couple of weeks, will i be able to unlock it if i lend my phone to a friend who has tmobile?? I read the phone has to use tmobile network for 40 days, i wont be staying that long.
Thanks
Click to expand...
Click to collapse
If you know somebody that has Tmobile than all they have to do is call Tmobile and say that the LG G5 belongs to them and that they want to unlock it because they will be travelling to South America or Europe. As long as they have had service with Tmobile (on a different phone) for more than 40 days than Tmobile will do it no problem.
But for those who dont have Tmobile service and dont knwo anybody who does than follow my advice from the earlier post, just ask to be transferred to tech support and then when you get to tech support tell them you where just on the phone with Advanced Support Team and got disconnected. Trust me that they have the ability to unlock the phone but you will have to persuade them to do so. If you get a real stubborn person than just say "I have to go I will call back later" and then call back in 5 minutes and talk to somebody else.

Hi fc3211! Thanks! Can you contact the supervisors in a different way (not by phone)? Or is this the only way?