Related
He/She keeps sending me text messages from the same number. I told that person to stop but he/she still insists in persisting.
I'm using AT&T, and AT&T gave me to choices: 1) Pay AT&T 15 dollars a month to block a number and 2) Change my phone number for FREE.
I have reasons not to change my phone number and I can not afford 15 dollars a month for phone calls.
Will any techniques work in stopping this harasser from harassing me?
Or does anyone know a good software (I'll freaking pay for it) that I can use to ****ing deny text messages from this person?
Sometimes I even get phone calls from that number. Also......sometimes he/she attempts to call me as "unknown".
Other than that... if he/she keeps harassing me. I have no choice but to publicize his/her number so I can ruin his/her life for trying to ruin mine.
Cant you complaint to police instead?
I have an idea; change your voicemail to YouMail instead of ATT, then setup a Ditch Caller greeting/action and ditch the call or have them hear the same message all the time.
Free and pretty simple. You just can't answer your calls blind and must have caller id working. If the caller gets wize and calls from a blocked number you can ditch or block those too.
SPB Phone Suite allows call filtering. It can direct numbers on your 'black list' straight to voicemail.
EDIT:
Someone on xda has made a freeware call firewall. http://forum.xda-developers.com/showthread.php?t=307178
I had this happening to me last year. The phone company (Orange at the time) were unhelpful so I responded to a text that if they did not stop I would contact the police. The offending text messages duly stopped.
The freeware call firewall sounds great. I´ve never had a problem like this but what can the police say or do?
My first thought was to spam him 10x back with some kind of automatic SMS sending service.
skuliaxe said:
The freeware call firewall sounds great. I´ve never had a problem like this but what can the police say or do?
Click to expand...
Click to collapse
In the UK they can arrest the offender and caution them. If that fails then they are liable to prosecution.
A caution alone will flag up on a criminal records check - which is needed in the UK for some jobs - particularly working with children - which will will prevent you from being employed.
That's all assuming the police have the time or inclination to respond to your complaint.
Hi,
http://www.privacyrights.org/fs/fs3-hrs2.htm
The link may offer some information to you. I dont want to scare you but if it persists you need to get proper professional help for your own personal safety, DO NOT ignore it, any form of stalking whether your a man or woman is a serious matter and I am speaking from experience.
Isnt there an app called "Do not disturb".
I used it once. Do a search on it.
poetryrocksalot said:
I'm using AT&T, and AT&T gave me to choices: 1) Pay AT&T 15 dollars a month to block a number and 2) Change my phone number for FREE.
Click to expand...
Click to collapse
What in the hell? AT&T actually forces you to pay $15 per month (in other words, as much as they charge for unlimited data) to block someone from harassing you? Aren't telecommunication companies supposed to help you or at least offer information to the police in cases of harassment and stalking?
Other people have offer good advice, but I'm going to have to agree with calling the police.
8525Smart said:
What in the hell? AT&T actually forces you to pay $15 per month (in other words, as much as they charge for unlimited data) to block someone from harassing you? Aren't telecommunication companies supposed to help you or at least offer information to the police in cases of harassment and stalking?
Other people have offer good advice, but I'm going to have to agree with calling the police.
Click to expand...
Click to collapse
What do you think capitalism is?
Ok guys, I need to know how to extract the messages into text. I would like to upload the messages from my phone to show you what my problem is.
I used a great method, which did not involve sending the information to police, dealing with courts (which causes you to miss work), or paying extra fees for software or from protection from my wireless provider.
I simply recorded (or found on the internet) an audio clip of "*annoying sound bit*this number has been disconnected", I let it repeat twice like the phone companies do. I then placed that for my voicemail greeting.
There is plenty of free software available you can use to blacklist callers. So blacklist the callers phone number and use the disconnected greeting. It will work like a charm because it will go directly to your voicemail. Eventually the text and phone calls will stop.
poetryrocksalot said:
What do you think capitalism is?
Click to expand...
Click to collapse
What's with the snarky response? As I recall, 'capitalism' is a system in which the means of production is owned by individuals, and I don't think that inherently requires them to charge a high fee for absolutely everything. Of course, I also know that doesn't mean they won't do it if the consumer lets it.
You know, just forget it. I really don't care if AT&T charges $15 per month to block a number.
I offered a free, viable and immediate solution. So did others.
8525Smart said:
What's with the snarky response? As I recall, 'capitalism' is a system in which the means of production is owned by individuals, and I don't think that inherently requires them to charge a high fee for absolutely everything. Of course, I also know that doesn't mean they won't do it if the consumer lets it.
You know, just forget it. I really don't care if AT&T charges $15 per month to block a number.
Click to expand...
Click to collapse
I wasn't trying to be rude. I've been thinking about filing a report the police station. And all the other advices are highly considered too. But of all else, there was nothing that was meant to be rude.
(Please don't be offended, as well. I am not for socialism)
For exporting your sms go to this link and download SMS Export, its a good free app http://www.smsexport.com/
if you export as text its readable.
And as for capitalism , huh, its just as bad as communism, socialism etc..., its just another lie for corporation control of the masses. So three cheers for who gives a f*ckism.
rofl
poetryrocksalot said:
I wasn't trying to be rude. I've been thinking about filing a report the police station. And all the other advices are highly considered too. But of all else, there was nothing that was meant to be rude.
Click to expand...
Click to collapse
No, no, I wasn't upset about that. Whichever advice you chose is wholly your choice and I don't want to interfere. I just thought you might have been making a sarcastic critique about me believing AT&T wouldn't charge for such a thing.
(Please don't be offended, as well. I am not for socialism)
Click to expand...
Click to collapse
I am also not a person who hates socialism nor am I necessarily pro-capitalism. I do prefer capitalism, but I don't believe a pure capitalist system works.
8525Smart said:
No, no, I wasn't upset about that. Whichever advice you chose is wholly your choice and I don't want to interfere. I just thought you might have been making a sarcastic critique about me believing AT&T wouldn't charge for such a thing.
I am also not a person who hates socialism nor am I necessarily pro-capitalism. I do prefer capitalism, but I don't believe a pure capitalist system works.
Click to expand...
Click to collapse
Forgive me, it's the internet and it's hard to shape speech without true presence. Also, someone made a thread about the over-use of lol on the "Off-Topic" forum, which sort of caused me to refrain from adding a lol.
I am going to download the SMS export soon and show you guys the text (probably by October 1st).
Also, she has told me that she would stop once. She stopped for 1 week then suddenly spammed me again.
About 1-2 days ago she said she would stop again. But she claimed that she cried because of this. And she hasn't texted me so far.
One reason I don't want to file police report and take court action against this person is that if this is a real "teenager" girl as she claims to be, and that if she is from my perspective *insecure and need a friend* but also a real person, than I feel obligated not to hurt this person.
Also, if you guys are wondering, I think she got my number from a demo T-Mobile Touch Pro2 that I used to call my number. I forgot to purge the out-coming-call's list.
poetryrocksalot said:
Forgive me, it's the internet and it's hard to shape speech without true presence. Also, someone made a thread about the over-use of lol on the "Off-Topic" forum, which sort of caused me to refrain from adding a lol.
Click to expand...
Click to collapse
You shouldnt realy pay attention to someone who tells you how to express yourself the way they want you to express yourself, the net is a free place( for now anyway) lol so enjoy lolling as long as you want to lol and dont forget to rofl too, lol, lol, lol
I would nuke em...spam them with a thousand text messages and see if they do it again....
http://forum.xda-developers.com/showpost.php?p=3749481&postcount=1
All of this GB radio leak talk has me extremely pissed and saddened. You guys saying "I'll take the chance, I have insurance" are committing fraud!!!!!!!!!!!!!!
Seriously, do you have no Moral compass? You are breaking the LAW (committing a FELONY) and you are costing all of us NON-ASSHOLES money. I have a higher insurance rate than I used to because of all the fraudulent claims, we all have encrypted bootloaders because of all the fraudulent claims....
If you run unsigned code and the phone breaks, that is YOUR FAULT, not the OEM or anyone else's.
Honesty is a virtue, and many of you are lacking it, your families would be so proud.
It's a damn shame that jcase pointed out the error and you guys attack him and say that you don't care, you'll just defraud people. I hope Asurion subpoenas your IP addresses and files lawsuits against you all, criminal and civil. Seriously.
I would just like to point out the the OP that his message is in futility to anyone he intends it for. Just saying
This has always made me wonder...
I can drive down the street with my phone held out the window and when it drops I can have it replaced (via insurance) without hearing someone yell fraud. Sure its stupid, but I could do it.
How is this different?
Morkai Almandragon said:
This has always made me wonder...
I can drive down the street with my phone held out the window and when it drops I can have it replaced (via insurance) without hearing someone yell fraud. Sure its stupid, but I could do it.
How is this different?
Click to expand...
Click to collapse
If you threw the phone out the window it would be fraud...
Right vs wrong. Deception vs honesty. Being a good person vs being an asshole.
Does no one ever look in the mirror anymore???
Fraud costs us all, and you have to be one selfish asshole to commit it. You are no more important than I, so why should you be able to cheat a company that will require ME to pay more?
yareally said:
I would just like to point out the the OP that his message is in futility to anyone he intends it for. Just saying
Click to expand...
Click to collapse
If 50 people read it I'll be happy. Just letting them know that there are still some honest people left who will look down upon them for their selfishness. I don't care if any of them change their ways, so long as they know they are assholes.
awwilson21 said:
If 50 people read it I'll be happy. Just letting them know that there are still some honest people left who will look down upon them for their selfishness. I don't care if any of them change their ways, so long as they know they are assholes.
Click to expand...
Click to collapse
No offense but no one cares what people say on the internet. No one is telling it to their faces so they just shrug it off.
Sent from my ADR6400L using XDA App
Fine with me if someone wants to claim insurance fraudulently, but don't brag about it. Pretty obvious.
Sent from your mom's.
awwilson21 said:
All of this GB radio leak talk has me extremely pissed and saddened. You guys saying "I'll take the chance, I have insurance" are committing fraud!!!!!!!!!!!!!!
Seriously, do you have no Moral compass? You are breaking the LAW (committing a FELONY) and you are costing all of us NON-ASSHOLES money. I have a higher insurance rate than I used to because of all the fraudulent claims, we all have encrypted bootloaders because of all the fraudulent claims....
If you run unsigned code and the phone breaks, that is YOUR FAULT, not the OEM or anyone else's.
Honesty is a virtue, and many of you are lacking it, your families would be so proud.
It's a damn shame that jcase pointed out the error and you guys attack him and say that you don't care, you'll just defraud people. I hope Asurion subpoenas your IP addresses and files lawsuits against you all, criminal and civil. Seriously.
Click to expand...
Click to collapse
Just wondering with your strong moral compass do you let others know when you record their phone calls? Being that you not letting someone know they are being recorded could make you an asshole. http://forum.xda-developers.com/showthread.php?p=14171309#post14171309
jett2314 said:
Just wondering with your strong moral compass do you let others know when you record their phone calls? Being that you not letting someone know they are being recorded could make you an asshole. http://forum.xda-developers.com/showthread.php?p=14171309#post14171309
Click to expand...
Click to collapse
Nice try, but in my job I actually investigate fraud, and I start every phone call with "This call is being recorded" and then I ask them to state their name and say that they are aware of being recording. Having that built-in would make my job easier....
Want to try me again? This time in the bonus round where all rewards are doubled?
jett2314 said:
Just wondering with your strong moral compass do you let others know when you record their phone calls? Being that you not letting someone know they are being recorded could make you an asshole. http://forum.xda-developers.com/showthread.php?p=14171309#post14171309
Click to expand...
Click to collapse
That could also be a crime. If you are in one of the twelve states listed in this article you would need consent from all parties on a call before you record. I wonder how this would work for cellphones with different area codes since they are mobile and all. For instance, if I have a Hawaii number but I travel to Florida would the law apply to my geographic location at time of making call or where my number is based out of?
http://www.rcfp.org/taping/
Sent from my ADR6400L using Tapatalk
I for one would feel bad about doing it in this case because we were warned before hand. I approach things like tethering differently because I feel like I already pay for data, etc, etc...But this seems different to me (albeit tethering is wrong too). I don't think I could send it in for warranty exchange after being careless and ignored warnings, but, I'm not one to throw stones either way.
miketoasty said:
No offense but no one cares what people say on the internet. No one is telling it to their faces so they just shrug it off.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
They'll care when/if they are getting investigated and possibly sent to prison over a $500 phone. Insurance fraud nets you an average sentence of over 2 years in the penal system.... My investigations have led to almost as much jail-time as Denzel's character in "Training day"!!!!!
I'm sure you do. As for post, although I agree it's wrong to mislead someone. I feel it's not your position to pass judgment on to others since you benefit from their work.
Your insurance is higher because your holding a nearly $600 phone, not because of the minuscule % of people doing fraudulent claims. You would be shocked at the #"s of people that have droids to those who root. I work for vzw and honestly probably 1 out of every 20 droids I sell, does the person actually know what rooting is. On that note, they've heard of it, but don't know anything about it and when we explain the voided warranty, they quickly loose interest. It takes someone that is pretty confident in their PC skills to actually follow through with the root process. Plus the ones that actually do get through the process usually know enough to fix any issues they may come across. Ie. Everyone flashing older radios and going back to froyo. Bottom line its all about #s and it is NOT the reason behind Asurion raising monthly cost. Its the device...
Sent from my ADR6400L using XDA Premium App
Does anyone find it funny that folks are getting bent out of shape over insurance claims, yet insurance companies screw the end user, be it medical, dental, whatever, constantly.
Just stop it with the moral compass crap and insurance talk. Neither belong together. The insurance company certainly has no moral compass. Two wrongs don't make a right...but a right and a wrong, still equals a wrong.
So you either win, or you lose. Moral compass doesn't pay any bills, and it doesn't make either side play fair, just because one side adheres to it.
--Sent from my phone, and off kilter moral compass.
jett2314 said:
I'm sure you do. As for post, although I agree it's wrong to mislead someone. I feel it's not your position to pass judgment on to others since you benefit from their work.
Click to expand...
Click to collapse
How do I benefit from people returning their phones fraudulently??
I don't get it?
Are you saying I benefit because they made a call recorder? In no way is any dev telling anyone to commit fraud, so I obviously am not passing judgement on any of them....
I am passing judgement on the people that cost me $$$$.
I work in the field, so let me tell you, BIG BROTHER IS WATCHING when fraud gets to the insane levels that they have here, and they will respond with appropriate rate hikes and litigation. In fact XDA developers themselves could face court fines if Asurion subpoenaed them and they didn't divulge the IP addresses of the admitted defrauders.
adrynalyne said:
Does anyone find it funny that folks are getting bent out of shape over insurance claims, yet insurance companies screw the end user, be it medical, dental, whatever, constantly...
Click to expand...
Click to collapse
What a minute, did you peak at my latest medical bill? Their moral compass led them to my bank account.
I don't get how its fraud say I accidebtly dropped my phone out the window of my car...I knew before hand that I could drop it and break it but it happened so now let's say I rooted my phone and and it pricked I knew before that it could brick but it happened...it goes the same for swimming with your phone or doing anything else **** give me a break its not like people are breaking their phone on purpose I would agree when it comes to that but their not.
Sent from my ADR6400L using Tapatalk
lrs421 said:
What a minute, did you peak at my latest medical bill? Their moral compass led them to my bank account.
Click to expand...
Click to collapse
hahaha!
Aint that the truth!
adrynalyne said:
Does anyone find it funny that folks are getting bent out of shape over insurance claims, yet insurance companies screw the end user, be it medical, dental, whatever, constantly.
Just stop it with the moral compass crap and insurance talk. Neither belong together. The insurance company certainly has no moral compass. Two wrongs don't make a right...but a right and a wrong, still equals a wrong.
So you either win, or you lose. Moral compass doesn't pay any bills, and it doesn't make either side play fair, just because one side adheres to it.
--Sent from my phone, and off kilter moral compass.
Click to expand...
Click to collapse
If you feel like the insurance companies are screwing you, then don't get insurance. Very simple. I'm sure you can afford to pay for a catastrophic illness or disability out of pocket... Most people cannot, and rely on insurance to handle the burden...
You sign an agreement with them, actually a legally binding contract!!!! They don't violate it, so why should you be allowed to?? Because you want to stick it to "the man"????? Great reasoning.
Anyway, I'm out. Got business.
https://forums.motorola.com/pages/00add97d6c
As you can see, not much has really changed for us Atrix 2 owners... :/
MagicXB said:
https://forums.motorola.com/pages/00add97d6c
As you can see, not much has really changed for us Atrix 2 owners... :/
Click to expand...
Click to collapse
well that was incredibly helpful for us. you'd think they could give a date
lkrasner said:
well that was incredibly helpful for us. you'd think they could give a date
Click to expand...
Click to collapse
This is Motorola we're talking about here - you'd be asking for a miracle.
MagicXB said:
This is Motorola we're talking about here - you'd be asking for a miracle.
Click to expand...
Click to collapse
Just for satisfaction I spent 5 straight hours arguing with them over our bootloader being locked. 5 emails and 2 chat sessions at the same time, multiple times.
It did no good. they assured me they would forward my input to somewhere that would read it.
one person connected me to level 2 support, then they yelled at me for wasting their time by not needing to be upgraded.
EDIT: I am doing it again now, because I am bored, so feel free to join me in being a pain in the ass.
lkrasner said:
Just for satisfaction I spent 5 straight hours arguing with them over our bootloader being locked. 5 emails and 2 chat sessions at the same time, multiple times.
It did no good. they assured me they would forward my input to somewhere that would read it.
one person connected me to level 2 support, then they yelled at me for wasting their time by not needing to be upgraded.
EDIT: I am doing it again now, because I am bored, so feel free to join me in being a pain in the ass.
Click to expand...
Click to collapse
You get a cookie for "wasting their time."
I would give you an ice cream sandwich, but....
MagicXB said:
You get a cookie for "wasting their time."
Click to expand...
Click to collapse
That was my plan. I know it does no good, but it is amusing to watch them use the same generated message over and over again. I got one person who actually seemed to be a developer take my side and say he has tried to convince them from the inside. that did no good either. The funny thing was that he said we was helping us with checking cheesecake. LOL!!!
lkrasner said:
Just for satisfaction I spent 5 straight hours arguing with them over our bootloader being locked. 5 emails and 2 chat sessions at the same time, multiple times.
It did no good. they assured me they would forward my input to somewhere that would read it.
one person connected me to level 2 support, then they yelled at me for wasting their time by not needing to be upgraded.
EDIT: I am doing it again now, because I am bored, so feel free to join me in being a pain in the ass.
Click to expand...
Click to collapse
I have been keeping there network IT's busy myself by disabling the auto sighnup for blur account then making one to check for updates so far they have suspended all 73 of them each one of them has recived an email asking me to call them
lkrasner said:
Just for satisfaction I spent 5 straight hours arguing with them over our bootloader being locked. 5 emails and 2 chat sessions at the same time, multiple times.
It did no good. they assured me they would forward my input to somewhere that would read it.
one person connected me to level 2 support, then they yelled at me for wasting their time by not needing to be upgraded.
EDIT: I am doing it again now, because I am bored, so feel free to join me in being a pain in the ass.
Click to expand...
Click to collapse
I. LOVE. This! lol
alldoom65 said:
I have been keeping there network IT's busy myself by disabling the auto sighnup for blur account then making one to check for updates so far they have suspended all 73 of them each one of them has recived an email asking me to call them
Click to expand...
Click to collapse
LOL NICE,
this is my current conversation. look at the person's name!
I understand the risks and would be more than willing to dump my warrenty for full access. I own this phone and you have no write to limit how I use it
Jingky: I sincerely apologize for the inconvenience. Please know that I will be doing my best to help you with your concern.
Jingky: Let me check this in our system. One moment, please.
Luke Krasner: companies like HTC have found the solution by allowing users to unlock but kill their warranty in the proccess
Luke Krasner: your system won't find anything but the same message you guys send every time I do this
Jingky: Let me check this in our system. One moment, please.
Luke Krasner: a bunch of BS about you wanting to protect against malware and have better security for the average user
Luke Krasner: well let me tell you something. I AM NOT AN AVERAGE USER, SO STOP CONTROLLING WHAT I DO WITH MY DEVICE
Jingky: I understand sir, let me check. Okay?
lkrasner said:
That was my plan. I know it does no good, but it is amusing to watch them use the same generated message over and over again. I got one person who actually seemed to be a developer take my side and say he has tried to convince them from the inside. that did no good either. The funny thing was that he said we was helping us with checking cheesecake. LOL!!!
Click to expand...
Click to collapse
I do this ALL the time with them... last time I was Elmer Fudd, and today I was Mr. sly... I never give them any real information and I am transferred to a ton of people and I get them all flustered, I even told a dev he was a stupid moron, since he did not understand why I needed to unlock my bootloader. He said and I quote "Custom ROMs are not good for the phone, and shorten its lifespan, and that they are so unstable that no should have to fight with them." "That is why we lock the bootloaders, it is for your safety."
Laugh Out freakin Loud!!!
lkrasner said:
LOL NICE,
this is my current conversation. look at the person's name!
I understand the risks and would be more than willing to dump my warrenty for full access. I own this phone and you have no write to limit how I use it
Jingky: I sincerely apologize for the inconvenience. Please know that I will be doing my best to help you with your concern.
Jingky: Let me check this in our system. One moment, please.
Luke Krasner: companies like HTC have found the solution by allowing users to unlock but kill their warranty in the proccess
Luke Krasner: your system won't find anything but the same message you guys send every time I do this
Jingky: Let me check this in our system. One moment, please.
Luke Krasner: a bunch of BS about you wanting to protect against malware and have better security for the average user
Luke Krasner: well let me tell you something. I AM NOT AN AVERAGE USER, SO STOP CONTROLLING WHAT I DO WITH MY DEVICE
Jingky: I understand sir, let me check. Okay?
Click to expand...
Click to collapse
I'm surprised you're even really wasting this much time with tech support personnel - often times those jobs are outsourced to a foreign country where the person won't have the slightest clue on up to date information.
jimbridgman said:
I do this ALL the time with them... last time I was Elmer Fudd, and today I was Mr. sly... I never give them any real information and I am transferred to a ton of people and I get them all flustered, I even told a dev he was a stupid moron, since he did not understand why I needed to unlock my bootloader. He said and I quote "Custom ROMs are not good for the phone, and shorten its lifespan, and that they are so unstable that no should have to fight with them." "That is why we lock the bootloaders, it is for your safety."
Laugh Out freakin Loud!!!
Click to expand...
Click to collapse
Translation: "We're too lazy to actually listen to our customers, so just take our word for it."
I really can't believe that Moto would be so freakin' anal about something like this. I remember with the 1st Atrix I had, before trading it out for the A2, when I accidentally powered on while holding the volume up button, and getting some crazy A$$ed menu screen pop up that I had no idea what to do with. If they're so concerned with the "safety" of their devices in the consumers hands, they should never let them out of their own.
I always thought that Moto was a decently reputable company, one that wouldn't try to dictate through locked 'this or thats' what the end user can or cannot do with their device. It's really put me off with them, but hearing some of the rants with dealing with Moto service it's really no different than calling the service line of ANY major company -everything is outsourced and the person on the other end is dumber than a sack of smashed a$$holes.
jimbridgman said:
I do this ALL the time with them... last time I was Elmer Fudd, and today I was Mr. sly... I never give them any real information and I am transferred to a ton of people and I get them all flustered, I even told a dev he was a stupid moron, since he did not understand why I needed to unlock my bootloader. He said and I quote "Custom ROMs are not good for the phone, and shorten its lifespan, and that they are so unstable that no should have to fight with them." "That is why we lock the bootloaders, it is for your safety."
Laugh Out freakin Loud!!!
Click to expand...
Click to collapse
wow, nice. Elmer fud, that is just fantastic. today one guy said "you should not be trying to put a bootloader on the phone, that can harm it and break it." I just laughed and ended the conversation.
lkrasner said:
wow, nice. Elmer fud, that is just fantastic. today one guy said "you should not be trying to put a bootloader on the phone, that can harm it and break it." I just laughed and ended the conversation.
Click to expand...
Click to collapse
These people really don't even know what they are talking about, huh? Who trains these bonobos?
lol @ "...trying to put a bootloader on the phone..."
jimbridgman said:
I do this ALL the time with them... last time I was Elmer Fudd, and today I was Mr. sly... I never give them any real information and I am transferred to a ton of people and I get them all flustered, I even told a dev he was a stupid moron, since he did not understand why I needed to unlock my bootloader. He said and I quote "Custom ROMs are not good for the phone, and shorten its lifespan, and that they are so unstable that no should have to fight with them." "That is why we lock the bootloaders, it is for your safety."
Laugh Out freakin Loud!!!
Click to expand...
Click to collapse
Sounds a lot like an auto manufacturer installing a device that will steer your car for you and telling you it is for your protection. Out Freaking Standing!!! And they probably sit up at night wondering why HTC and Samsung are kicking their ass. We pay good money for these devices and many of us are loyal customers, if we want to wreck our devices they should let us. The publicity that unlocked devices receive in the community increases sales alone, but they will never understand that. Oh well, you can't expect stupid people to listen to logic
jimbridgman said:
"That is why we lock the bootloaders, it is for your safety."
Click to expand...
Click to collapse
This isn't running with scissors, guys. My phone is not that emo, it's not going to cut me. Apparently if it's a Motorola its going to whine at me for exceeding the speed limit by 5 mph. It's like having a particularly know-it-all toddler in the back seat.
RowanOak said:
This isn't running with scissors, guys. My phone is not that emo, it's not going to cut me. Apparently if it's a Motorola its going to whine at me for exceeding the speed limit by 5 mph. It's like having a particularly know-it-all toddler in the back seat.
Click to expand...
Click to collapse
Lol! I have two of those....
Sent from my MB865 using xda premium
matt99017d said:
Lol! I have two of those....
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
What, annoying Motorola back seat drivers....
LOL.... [SARCASM] Oh you meant annoying know it all kid back seat drivers... [/SARCASM]
lkrasner said:
LOL NICE,
this is my current conversation. look at the person's name!
I understand the risks and would be more than willing to dump my warrenty for full access. I own this phone and you have no write to limit how I use it
Jingky: I sincerely apologize for the inconvenience. Please know that I will be doing my best to help you with your concern.
Jingky: Let me check this in our system. One moment, please.
Luke Krasner: companies like HTC have found the solution by allowing users to unlock but kill their warranty in the proccess
Luke Krasner: your system won't find anything but the same message you guys send every time I do this
Jingky: Let me check this in our system. One moment, please.
Luke Krasner: a bunch of BS about you wanting to protect against malware and have better security for the average user
Luke Krasner: well let me tell you something. I AM NOT AN AVERAGE USER, SO STOP CONTROLLING WHAT I DO WITH MY DEVICE
Jingky: I understand sir, let me check. Okay?
Click to expand...
Click to collapse
lol funny
Returned my GS4 today (that's not the purpose of this thread, so don't bash me), and when the guy asked why I was returning it, I said it's kind of laggy and not enough of an upgrade over my GS3 to warrant keeping. A few minutes later he asked if I ever "activated" the phone, and I said, "I just stuck my SIM card in and it worked." He responded, "Well that is why your GS4 was slow--you did not activate it properly."
I proceeded to explain to him that I did not mean that data was slow, but that the phone itself was laggy, i.e., opening dialer, taking pictures, etc--stuff that has nothing to do with the SIM card or activation. He nevertheless argued with me and insisted that if I had properly activated it instead of just inserting my SIM card, then it would have functioned better. We argued for a minute or two and then I just gave up and said "fine, I would like to return it anyways, thanks."
Anyways, just thought I'd share. The guy clearly has no idea what he's talking about, but it was worth a laugh.
It's like when I told the att rep that I might not be purchasing tha s4 because of the locked boot loader. She proceeded to explain that you could take the back of the phone off and that it was not locked.
MrGriffdude said:
It's like when I told the att rep that I might not be purchasing tha s4 because of the locked boot loader. She proceeded to explain that you could take the back of the phone off and that it was not locked.
Click to expand...
Click to collapse
Lol do these people get ZERO training?
Sent from my HTC One
MrGriffdude said:
It's like when I told the att rep that I might not be purchasing tha s4 because of the locked boot loader. She proceeded to explain that you could take the back of the phone off and that it was not locked.
Click to expand...
Click to collapse
Ha. Funniest post so far today...
Ugh, this makes me so angry. These AT&T reps remind me of Best Buy employees that sell computers or phones. They are so used to being the "person that knows everything" that they can't deal with being proved wrong or won't see it any other way. For example, I wanted a Macbook Pro and I knew the onboard video card could run my favorite games at a full 60 fps.. So I asked for a sales person to get me the laptop in the cage. Instead, I was given a lecture by the sales person on why "Macs can't play games" and I should get this HP "gaming" laptop (17 inches, neon lights, etc). I tried to educate him on things like bootcamp, nVidia series numbers, and even the games themselves, but nothing got through. He was told at some point in his life that "Macs can't play games" and that's that.
It's gotten to the point where if I want to cancel a service or return a product and they ask "what was wrong?" I simply say "it wasn't the right fit for me" or "I just want to try something else". It's not worth getting in an argument about because there are no winners and you aren't going to educate anyone that gets paid to sell, sell, sell. Educate yourself ahead of time of the store's policies and if the rep tries to give you sh*t, just ask for a manager and be sure you are able to quote policy if need be.
I work for AT&T. I'm not a tech support slave, I'd like to keep my title confidential, but I will say that these people don't deserve this kind of trashtalk.
Do remember that over 90% of AT&T's subscriber base is not the type of individual that's going to browse these forums or know what a locked bootloader even is. The % of the Android community that is into modding is way smaller than you think. Why would AT&T train their tech support slaves on locked bootloaders and rooting? 99% of the time, they deal with billing issues and irate customers who are complaining about service drops.
The tech support slaves also don't have training on the internal workings of the tiered system of Android. They didn't make the phone, they can't tell you why it's slow. The only material they have to go off of, is the same material that's available to us from within the box, and the information they catch up on when people call and complain to them. They aren't programmers, they aren't Samsung. They aren't Google. They are a provider of service. I'm sure almost everyone here would agree that it's dumb to call Comcast and ask them why your computer is slow(Not your internet, but your computer). This is the exact same thing. What do you expect them to say when you say "I'm not going to get the S4 because it has a locked bootloader"? Do you expect the response to be "Well sir I can assist you with that. Please dial this 24 digit number and the pound key and your bootloader will be unlocked.", how do you expect them to fix it for you? Locked bootloaders happen for a LEGAL reason, and the bootloader has already been unlocked. Everyone on XDA is so impatient and rude anymore, it makes me not want to be a part of the degrading community.
In my opinion, the person calling AT&T to complain about their phone being slow and laggy shows less common sense than the AT&T rep who can't help them. Just because they're "Tech Support" doesn't mean they can magically give you explenations out of the nether or fix any problem you might have with the hardware that they did not manufacture. Android is an operating system. If you bought your computer from Walmart and it came with Windows installed, would you call Walmart and ask them questions about why your system isn't performing the way it's supposed to, or would you call Microsoft; the people responsible for the software on the device?
Cut these people a break. It's impossible to police the entire bug list of Android across every handset on the market. 90% of the Android user-base wouldn't even notice that the phone was performing slowly when it shouldn't. Us here at XDA are a huge minority.
When I saw this thread, I laughed, not because of what the AT&T rep said, but because the OP was expecting them to give them some detailed analysis on why their phone is lagging. Maybe AT&T should start hiring their tech support slaves directly from Google Interns, then these wambulance threads wouldn't happen.
If you had any idea how much "training" is required to work in any kind of support department for AT&T, you would think twice before crying on forums about how they didn't rifle off a fix for every little problem you have.
As to the comment above me, I will recite the same. Sales people aren't scholars of technology. He's correct that gaming on a Mac is very uncommon, considering almost every computer game in existence runs on DirectX, which is owned by Microsoft, thus not able to be efficiently included in OS X. Do you really damn the salesman for telling you that Windows has 3498230948230948x more gaming capabilities than a Mac? Because I hate to tell you this, but he's right. If I were the salesman, I would try to prevent you from grossly overpaying by 200-300% for a device that you're going to have to jump through hoops for to play an insanely large library of games. What makes it even more hilarious is that now you can install OS X on a Windows based machine, so you're literally overpaying 200-300% for a shiny white Mac because you are a sheeple. Show me any Mac, and I'll build you a Windows computer with Mac OS-X on it for a third of the price. But seriously, If you want to buy a Mac for gaming and you want them to talk to you about strictly Macs, go to an apple store. If you go to a computer store, they're going to try to talk you into Windows, because it's what 85% of the world uses. This is also not a random statistic, although the study is a few years old.
geokhentix said:
I work for AT&T. I'm not a tech support slave, I'd like to keep my title confidential, but I will say that these people don't deserve this kind of trashtalk.
Do remember that over 90% of AT&T's subscriber base is not the type of individual that's going to browse these forums or know what a locked bootloader even is. The % of the Android community that is into modding is way smaller than you think. Why would AT&T train their tech support slaves on locked bootloaders and rooting? 99% of the time, they deal with billing issues and irate customers who are complaining about service drops.
The tech support slaves also don't have training on the internal workings of the tiered system of Android. They didn't make the phone, they can't tell you why it's slow. The only material they have to go off of, is the same material that's available to us from within the box, and the information they catch up on when people call and complain to them. They aren't programmers, they aren't Samsung. They aren't Google. They are a provider of service. I'm sure almost everyone here would agree that it's dumb to call Comcast and ask them why your computer is slow(Not your internet, but your computer). This is the exact same thing. What do you expect them to say when you say "I'm not going to get the S4 because it has a locked bootloader"? Do you expect the response to be "Well sir I can assist you with that. Please dial this 24 digit number and the pound key and your bootloader will be unlocked.", how do you expect them to fix it for you? Locked bootloaders happen for a LEGAL reason, and the bootloader has already been unlocked. Everyone on XDA is so impatient and rude anymore, it makes me not want to be a part of the degrading community.
In my opinion, the person calling AT&T to complain about their phone being slow and laggy shows less common sense than the AT&T rep who can't help them. Just because they're "Tech Support" doesn't mean they can magically give you explenations out of the nether or fix any problem you might have with the hardware that they did not manufacture. Android is an operating system. If you bought your computer from Walmart and it came with Windows installed, would you call Walmart and ask them questions about why your system isn't performing the way it's supposed to, or would you call Microsoft; the people responsible for the software on the device?
Cut these people a break. It's impossible to police the entire bug list of Android across every handset on the market. 90% of the Android user-base wouldn't even notice that the phone was performing slowly when it shouldn't. Us here at XDA are a huge minority.
When I saw this thread, I laughed, not because of what the AT&T rep said, but because the OP was expecting them to give them some detailed analysis on why their phone is lagging. Maybe AT&T should start hiring their tech support slaves directly from Google Interns, then these wambulance threads wouldn't happen.
If you had any idea how much "training" is required to work in any kind of support department for AT&T, you would think twice before crying on forums about how they didn't rifle off a fix for every little problem you have.
Click to expand...
Click to collapse
Agree!
It's like people expect that store (best buy, cellular ect) employees all have a BAS or MBA in computer science..
Could have read it wrong,but looks like he was returning his phone and the att rep asked him why. So he told them. what was wrong with that? He didn't take his phone to att thinking some kind of magic was going to take place and it wouldn't lag anymore. That was the att rep saying if he actavatied it he wouldn't have that problem. Again maybe I read the op wrong.
Sent from my SAMSUNG-SGH-I337 using xda premium
I'm fine with people not knowing if its that important i will usually know about it anyways. I just dislike it when I get a bull crap response in return. If I do receive one I don't make a scene and argue with them. I just thought that response was worth a chuckle or two.
atsim said:
Could have read it wrong,but looks like he was returning his phone and the att rep asked him why. So he told them. what was wrong with that? He didn't take his phone to att thinking some kind of magic was going to take place and it wouldn't lag anymore. That was the att rep saying if he actavatied it he wouldn't have that problem. Again maybe I read the op wrong.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
Considering the title of the thread is meant to find humor in the reps response, it doesn't really matter how it came about. If he wanted to return his phone, do it without picking fun at people who are literally paid to be treated like dirt. I have to talk to support every single day in my job, and trust me, it can be a huge headache, but I don't hold it against them because I know that when I hang up with them, 9 times out of 10, the next person that picks up the phone is going to scream at them.
Perhaps I was a little rude, I meant no offense to any of you.
geokhentix said:
I work for AT&T. I'm not a tech support slave, I'd like to keep my title confidential, but I will say that these people don't deserve this kind of trashtalk.
Do remember that over 90% of AT&T's subscriber base is not the type of individual that's going to browse these forums or know what a locked bootloader even is. The % of the Android community that is into modding is way smaller than you think. Why would AT&T train their tech support slaves on locked bootloaders and rooting? 99% of the time, they deal with billing issues and irate customers who are complaining about service drops.
The tech support slaves also don't have training on the internal workings of the tiered system of Android. They didn't make the phone, they can't tell you why it's slow. The only material they have to go off of, is the same material that's available to us from within the box, and the information they catch up on when people call and complain to them. They aren't programmers, they aren't Samsung. They aren't Google. They are a provider of service. I'm sure almost everyone here would agree that it's dumb to call Comcast and ask them why your computer is slow(Not your internet, but your computer). This is the exact same thing. What do you expect them to say when you say "I'm not going to get the S4 because it has a locked bootloader"? Do you expect the response to be "Well sir I can assist you with that. Please dial this 24 digit number and the pound key and your bootloader will be unlocked.", how do you expect them to fix it for you? Locked bootloaders happen for a LEGAL reason, and the bootloader has already been unlocked. Everyone on XDA is so impatient and rude anymore, it makes me not want to be a part of the degrading community.
In my opinion, the person calling AT&T to complain about their phone being slow and laggy shows less common sense than the AT&T rep who can't help them. Just because they're "Tech Support" doesn't mean they can magically give you explenations out of the nether or fix any problem you might have with the hardware that they did not manufacture. Android is an operating system. If you bought your computer from Walmart and it came with Windows installed, would you call Walmart and ask them questions about why your system isn't performing the way it's supposed to, or would you call Microsoft; the people responsible for the software on the device?
Cut these people a break. It's impossible to police the entire bug list of Android across every handset on the market. 90% of the Android user-base wouldn't even notice that the phone was performing slowly when it shouldn't. Us here at XDA are a huge minority.
When I saw this thread, I laughed, not because of what the AT&T rep said, but because the OP was expecting them to give them some detailed analysis on why their phone is lagging. Maybe AT&T should start hiring their tech support slaves directly from Google Interns, then these wambulance threads wouldn't happen.
If you had any idea how much "training" is required to work in any kind of support department for AT&T, you would think twice before crying on forums about how they didn't rifle off a fix for every little problem you have.
As to the comment above me, I will recite the same. Sales people aren't scholars of technology. He's correct that gaming on a Mac is very uncommon, considering almost every computer game in existence runs on DirectX, which is owned by Microsoft, thus not able to be efficiently included in OS X. Do you really damn the salesman for telling you that Windows has 3498230948230948x more gaming capabilities than a Mac? Because I hate to tell you this, but he's right. If I were the salesman, I would try to prevent you from grossly overpaying by 200-300% for a device that you're going to have to jump through hoops for to play an insanely large library of games. What makes it even more hilarious is that now you can install OS X on a Windows based machine, so you're literally overpaying 200-300% for a shiny white Mac because you are a sheeple. Show me any Mac, and I'll build you a Windows computer with Mac OS-X on it for a third of the price. But seriously, If you want to buy a Mac for gaming and you want them to talk to you about strictly Macs, go to an apple store. If you go to a computer store, they're going to try to talk you into Windows, because it's what 85% of the world uses. This is also not a random statistic, although the study is a few years old.
Click to expand...
Click to collapse
I tend to disagree. While sure, the reps may not be "informed" they still shouldn't try to talk out of their asses about something they don't understand. If anything this would shy me away from a product than entice me to get it. Imagine if you go to a restaurant and you ask the waiter/waitress about ingredients in a dish, they don't make stuff up if they don't know, they go ask.
As for this being a "degrading community" please get off this forum, as it's clearly not for you.
raqball said:
Agree!
It's like people expect that store (best buy, cellular ect) employees all have a BAS or MBA in computer science..
Click to expand...
Click to collapse
My only gripe is when the person you are talking to (best buy, AT&T, etc) claims that they KNOW they are right because they've had some Saturday afternoon training.
See my example above. All I did was ask for a Macbook Pro from the Best Buy rep and I was questioned on my purchase. A more recent example was the AT&T rep asking me why I cared about the release date of the Galaxy S4 because "it's not like this is an iPhone". It shouldn't matter if it's the S4, iPhone or even a dumb phone. Just answer my question and I'll be on my way.
Even when I went to the store to pick up the S4, the AT&T rep started the phone, and logged in as his own Gmail account and installed a "task killer". He had the phone behind the desk where I couldn't see and by the time I had gotten it in my hands, he had logged out of his account. I asked simply "why did you install this?" and he said "well that's so your phone doesn't run slow. Just run that every couple days and your good". I just factory reset as soon as I got in the car and went on my way.
mcmb03 said:
I tend to disagree. While sure, the reps may not be "informed" they still shouldn't try to talk out of their asses about something they don't understand. If anything this would shy me away from a product than entice me to get it. Imagine if you go to a restaurant and you ask the waiter/waitress about ingredients in a dish, they don't make stuff up if they don't know, they go ask.
Click to expand...
Click to collapse
They are paid to handle your questions. That is their job. They are not allowed to say "I don't know.", or they will lose their job. If I were at a restaurant and asked a waiter about the ingredients in a dish, I would know that the restaurant obviously made this dish themselves. AT&T did not manufacture the S4. It is not their hardware. It is not their software..well, a small portion of it is. But either way, they shouldn't be held responsible for the physical malfunctions of a device that they didn't themselves produce.
"Degrading community"; go look at the bootloader unlock thread and see how many people are crying and being impatient and just downright rude because djrbliss decided not to release HIS WORK until he sees necessary, and then tell me this community isn't degrading, and if things keep going in this direction, I will find my way off this forum...Because you are right, it's not for me, because I am not an impatient troll that bites the hand that feeds me just because I don't want to wait a few weeks. I do know that this is irrelevant to this thread, but I thought I'd post it anyway. It bothers me so much. I want to punch everyone being jerks in that thread......right in the face.
No I didn't think it was rude. This is xda though people get crazy over the smallest thing. How many lag threads do we have now? Ahaha things get outta hand fast.
Sent from my SAMSUNG-SGH-I337 using xda premium
geokhentix said:
They are paid to handle your questions. That is their job. They are not allowed to say "I don't know.", or they will lose their job. If I were at a restaurant and asked a waiter about the ingredients in a dish, I would know that the restaurant obviously made this dish themselves. AT&T did not manufacture the S4. It is not their hardware. It is not their software..well, a small portion of it is. But either way, they shouldn't be held responsible for the physical malfunctions of a device that they didn't themselves produce.
Click to expand...
Click to collapse
I didn't say they should say they don't know, they should go find a more well-informed rep at the store and find out, unless you condone of AT&T reps to lie to their customers.
Also I don't mean to sound harsh, it's just something that really pisses me off, and I'm not trying to flame you or anything
mcmb03 said:
I didn't say they should say they don't know, they should go find a more well-informed rep at the store and find out, unless you condone of AT&T reps to lie to their customers.
Also I don't mean to sound harsh, it's just something that really pisses me off, and I'm not trying to flame you or anything
Click to expand...
Click to collapse
Hey, no worries, all in good fun right? I don't condone lying, but they aren't allowed to tell you they don't know, they'll lose their jobs if that happens too often...they're basically forced to lie if they can't give you a definite answer. Damn, if I get one bad survey, my director breathes down my neck like a dragon and threatens to send me to gitmo.
geokhentix said:
Considering the title of the thread is meant to find humor in the reps response, it doesn't really matter how it came about. If he wanted to return his phone, do it without picking fun at people who are literally paid to be treated like dirt. I have to talk to support every single day in my job, and trust me, it can be a huge headache, but I don't hold it against them because I know that when I hang up with them, 9 times out of 10, the next person that picks up the phone is going to scream at them.
Perhaps I was a little rude, I meant no offense to any of you.
Click to expand...
Click to collapse
As a retail sales leader for one of the major 4 in the US I find the OP to have every right to post what he did and use the Thread title he did. The sales rep that helped him in an effing dolt. Along the same lines as the reps that tell customers that they need to condition a Lithium Ion/Lithium Polymer battery. You need to calm down bro.
mcmb03 said:
I didn't say they should say they don't know, they should go find a more well-informed rep at the store and find out, unless you condone of AT&T reps to lie to their customers.
Also I don't mean to sound harsh, it's just something that really pisses me off, and I'm not trying to flame you or anything
Click to expand...
Click to collapse
Exactly making something up is worse then not knowing just tell me you don't know and be done with it. don't make something up and misinform people
MrGriffdude said:
Exactly making something up is worse then not knowing just tell me you don't know and be done with it. don't make something up and misinform people
Click to expand...
Click to collapse
When my job is on the line and I have a family to feed and I have no information in front of me about the problem you're having, I'll tell you that your phone is slow because there's a small civilization of gnomes inside your device that are getting a little too sexual and overbreeding
geokhentix said:
When my job is on the line and I have a family to feed and I have no information in front of me about the problem you're having, I'll tell you that your phone is slow because there's a small civilization of gnomes inside your device that are getting a little too sexual and overbreeding
Click to expand...
Click to collapse
Now that people would definitely believe!
I do not live in the United States, sorry my English is not very good.
I bought this great phone on Ebay, but when I updated it it was blocked in GSM, I read procedures but without any results, the third-party pages do not work for me, I guess because the IMEI is not in any database.
I followed the tutorial by contacting on Twitter but I'm not a T-mobile customer, nobody helps me.
thanks
Same with me. Please help
takaishy said:
I do not live in the United States, sorry my English is not very good.
I bought this great phone on Ebay, but when I updated it it was blocked in GSM, I read procedures but without any results, the third-party pages do not work for me, I guess because the IMEI is not in any database.
I followed the tutorial by contacting on Twitter but I'm not a T-mobile customer, nobody helps me.
thanks
Click to expand...
Click to collapse
have you tried contact the seller and return it?
Mine was unlocked by Cellunlocker.
I've solved it, with T-mobile on Twitter. They have unlocked.
takaishy said:
I've solved it, with T-mobile on Twitter. They have unlocked.
Click to expand...
Click to collapse
How,just contact them? What should I provide?
The most straightforward solution is to find somebody that your know who has Tmobile service. Stick their sim in the phone and ask them to call customer service and then Tmobile will unlock the phone no problemo. Unfortunatley i dont have friends that dumb that actually pay full price with Tmobile, they all use Tmobile MVNO's
This takes some very advanced social engineering skills because you are asking Tmobile to bend the rules for you. I finally had sucess over the telephone. Dont recommend FaceBook or Twitter, that is the long road to China.
This is best recommended method:
1) Call 1-800-937-8997
2) Press 0# then 0#, then 0# at the menu to finally be able to speak to a human
3) When humanoid answers tell them" Hi, I was just speaking with technical support and they escalated my call to "Advanced Support Team" but my battery died and I was disconnected......
4) Now when you get to Advanced Support Team you can start explaining your situation. Otherwise dont waste your breath because you will be speaking to a brickwall. Only the advnaced support team has the authority to whitelist your IMEI and add it to the Tmobile database. This is what you need to accomplish, therefore the normal CSR's do not have the power to assist you, you must speak to advanced support team and the fastest way to speak to them is to lie and say you where just talking with them but call got disconnected. This is Social Engineering 101 here, thats the golden rule that when you already know that a supervisor is the only one that can make an exception to give you what you want then the fastest way to get them on the line is to lie and say you where just speaking with them and got disconnected. This way you have already been "vetted" so they will just escalate the call right away in most cases.
4) You can make up any sob story or excuse here but in reality the less that you say the better. You can break into tears and say "Oh My God, I already explained all of of this......"
In reality if you go with my original script than you wont even need to explain "the reason" that you need the phone unlocked, they wont even ask since you have already been vetted. Other people can chime in with their excuses.
Im going to Africa to work as a missionary and they dont have T-Mobile over there. That one is always a winner. =)
It took 2 hours and a callback but finally I got the phone unlocked. So it is possible. Dont give up! Here are some of the good things you have working on your side:
1) There are no notations on your account because they place notations on telephone numbers but since you dont have a phone number there are no notations. Therefore you can lie your head off and there is no way to disprove anything you say. Armed with that information its time for you to put on an academy award winning performance. LoL. (If you sense you are getting nowhere with a particular rep than just say "Im sorry, Im going to have to call you back...theres somebody at the door" and then hang up, wait 5 minutes and call again. Make sure you always get the name of the rep you are speaking to (but never ask their name at the beginning of the call because it is a rude gesture) ask their name near the end of the call and this way if you have to call back you wont embarass yourself by trying to con the same person twice.
2) Rep will be happy to help you as long as you dont act rude or angry. The best emotion is nervousness and gratitude. We are begging here basically, there is no sense of entitlement here or "I deserve it". Be the kind of person that people WANT to help, not a jerk.
Dont give up. My mentor always told me:
We make the impossible possible. With persuasion. Its an alchemy of words. Listen to the song on YouTube "Europe - The final countdown". That will get you hyped up before making the call. Let it become a lesson in life: People are happy to help you if they like you.
fc3211 said:
This takes some very advanced social engineering skills because you are asking Tmobile to bend the rules for you. I finally had sucess over the telephone. Dont recommend FaceBook or Twitter, that is the long road to China.
This is best recommended method:
1) Call 1-800-937-8997
2) Press 0# then 0#, then 0# at the menu to finally be able to speak to a human
3) When humanoid answers tell them" Hi, I was just speaking with technical support and they escalated my call to "Advanced Support Team" but my battery died and I was disconnected......
4) Now when you get to Advanced Support Team you can start explaining your situation. Otherwise dont waste your breath because you will be speaking to a brickwall. Only the advnaced support team has the authority to whitelist your IMEI and add it to the Tmobile database. This is what you need to accomplish, therefore the normal CSR's do not have the power to assist you, you must speak to advanced support team and the fastest way to speak to them is to lie and say you where just talking with them but call got disconnected. This is Social Engineering 101 here, thats the golden rule that when you already know that a supervisor is the only one that can make an exception to give you what you want then the fastest way to get them on the line is to lie and say you where just speaking with them and got disconnected. This way you have already been "vetted" so they will just escalate the call right away in most cases.
4) You can make up any sob story or excuse here but in reality the less that you say the better. You can break into tears and say "Oh My God, I already explained all of of this......"
In reality if you go with my original script than you wont even need to explain "the reason" that you need the phone unlocked, they wont even ask since you have already been vetted. Other people can chime in with their excuses.
Im going to Africa to work as a missionary and they dont have T-Mobile over there. That one is always a winner. =)
It took 2 hours and a callback but finally I got the phone unlocked. So it is possible. Dont give up! Here are some of the good things you have working on your side:
1) There are no notations on your account because they place notations on telephone numbers but since you dont have a phone number there are no notations. Therefore you can lie your head off and there is no way to disprove anything you say. Armed with that information its time for you to put on an academy award winning performance. LoL. (If you sense you are getting nowhere with a particular rep than just say "Im sorry, Im going to have to call you back...theres somebody at the door" and then hang up, wait 5 minutes and call again. Make sure you always get the name of the rep you are speaking to (but never ask their name at the beginning of the call because it is a rude gesture) ask their name near the end of the call and this way if you have to call back you wont embarass yourself by trying to con the same person twice.
2) Rep will be happy to help you as long as you dont act rude or angry. The best emotion is nervousness and gratitude. We are begging here basically, there is no sense of entitlement here or "I deserve it". Be the kind of person that people WANT to help, not a jerk.
Dont give up. My mentor always told me:
We make the impossible possible. With persuasion. Its an alchemy of words. Listen to the song on YouTube "Europe - The final countdown". That will get you hyped up before making the call. Let it become a lesson in life: People are happy to help you if they like you.
Click to expand...
Click to collapse
Did you have a T-Mobile account???
No I dont have a Tmobile account.
THANKS A LOT!!!! You're the best, i will try this today, wish me luck
fc3211 said:
This takes some very advanced social engineering skills because you are asking Tmobile to bend the rules for you. I finally had sucess over the telephone. Dont recommend FaceBook or Twitter, that is the long road to China.
This is best recommended method:
1) Call 1-800-937-8997
2) Press 0# then 0#, then 0# at the menu to finally be able to speak to a human
3) When humanoid answers tell them" Hi, I was just speaking with technical support and they escalated my call to "Advanced Support Team" but my battery died and I was disconnected......
4) Now when you get to Advanced Support Team you can start explaining your situation. Otherwise dont waste your breath because you will be speaking to a brickwall. Only the advnaced support team has the authority to whitelist your IMEI and add it to the Tmobile database. This is what you need to accomplish, therefore the normal CSR's do not have the power to assist you, you must speak to advanced support team and the fastest way to speak to them is to lie and say you where just talking with them but call got disconnected. This is Social Engineering 101 here, thats the golden rule that when you already know that a supervisor is the only one that can make an exception to give you what you want then the fastest way to get them on the line is to lie and say you where just speaking with them and got disconnected. This way you have already been "vetted" so they will just escalate the call right away in most cases.
4) You can make up any sob story or excuse here but in reality the less that you say the better. You can break into tears and say "Oh My God, I already explained all of of this......"
In reality if you go with my original script than you wont even need to explain "the reason" that you need the phone unlocked, they wont even ask since you have already been vetted. Other people can chime in with their excuses.
Im going to Africa to work as a missionary and they dont have T-Mobile over there. That one is always a winner. =)
It took 2 hours and a callback but finally I got the phone unlocked. So it is possible. Dont give up! Here are some of the good things you have working on your side:
1) There are no notations on your account because they place notations on telephone numbers but since you dont have a phone number there are no notations. Therefore you can lie your head off and there is no way to disprove anything you say. Armed with that information its time for you to put on an academy award winning performance. LoL. (If you sense you are getting nowhere with a particular rep than just say "Im sorry, Im going to have to call you back...theres somebody at the door" and then hang up, wait 5 minutes and call again. Make sure you always get the name of the rep you are speaking to (but never ask their name at the beginning of the call because it is a rude gesture) ask their name near the end of the call and this way if you have to call back you wont embarass yourself by trying to con the same person twice.
2) Rep will be happy to help you as long as you dont act rude or angry. The best emotion is nervousness and gratitude. We are begging here basically, there is no sense of entitlement here or "I deserve it". Be the kind of person that people WANT to help, not a jerk.
Dont give up. My mentor always told me:
We make the impossible possible. With persuasion. Its an alchemy of words. Listen to the song on YouTube "Europe - The final countdown". That will get you hyped up before making the call. Let it become a lesson in life: People are happy to help you if they like you.
Click to expand...
Click to collapse
---------- Post added at 12:40 PM ---------- Previous post was at 12:36 PM ----------
fc3211 said:
The most straightforward solution is to find somebody that your know who has Tmobile service. Stick their sim in the phone and ask them to call customer service and then Tmobile will unlock the phone no problemo. Unfortunatley i dont have friends that dumb that actually pay full price with Tmobile, they all use Tmobile MVNO's
Click to expand...
Click to collapse
I may be in USA for tourism a couple of weeks, will i be able to unlock it if i lend my phone to a friend who has tmobile?? I read the phone has to use tmobile network for 40 days, i wont be staying that long.
Thanks
guideahon said:
THANKS A LOT!!!! You're the best, i will try this today, wish me luck
---------- Post added at 12:40 PM ---------- Previous post was at 12:36 PM ----------
I may be in USA for tourism a couple of weeks, will i be able to unlock it if i lend my phone to a friend who has tmobile?? I read the phone has to use tmobile network for 40 days, i wont be staying that long.
Thanks
Click to expand...
Click to collapse
If you know somebody that has Tmobile than all they have to do is call Tmobile and say that the LG G5 belongs to them and that they want to unlock it because they will be travelling to South America or Europe. As long as they have had service with Tmobile (on a different phone) for more than 40 days than Tmobile will do it no problem.
But for those who dont have Tmobile service and dont knwo anybody who does than follow my advice from the earlier post, just ask to be transferred to tech support and then when you get to tech support tell them you where just on the phone with Advanced Support Team and got disconnected. Trust me that they have the ability to unlock the phone but you will have to persuade them to do so. If you get a real stubborn person than just say "I have to go I will call back later" and then call back in 5 minutes and talk to somebody else.
Hi fc3211! Thanks! Can you contact the supervisors in a different way (not by phone)? Or is this the only way?