[Q] Screen Defective?? - Eee Pad Transformer Q&A, Help & Troubleshooting

I finally opened the new eee pad today. It sat on my desk for almost 4 days. SO I open it, and turn it on. Immediately I notice small pixel lines moving from bottom to top on about 1/4 of the screen. If we were to hold the screen in the panoramic way and cut it into for slices, it would be slice 2 which has these lines going up. I really hope its not terminal as its seems to be getting better with usage. Im charging it now and will try using it some more later but something is telling me this sucker is defective and that perhaps the screen ribbon cable is nicked or not making contact properly.
Anyone else have this issue? This blow. I had 3 tablets in total and I sold the rest. I ended up keeping the faulty one. FAIL!

BTW its more prominent on darker screens. But at times its not. Its weird. On a black screen you dont see it but if its slightly lighter and I mean SLIGHTLY, you will see the lines. When the screen is fully lit , lets say the water wall paper with the cube, you see no lines. It looks like line artifacts.

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absolutely not normal. I'm sorry man but I've had no such issue with mine. You might want to look at an RMA... don't want that issue cropping up several months from now.

scion676 said:
absolutely not normal. I'm sorry man but I've had no such issue with mine. You might want to look at an RMA... don't want that issue cropping up several months from now.
Click to expand...
Click to collapse
Yeah looks like its not good. I was thinking it might be a "driver" issue and an update might help. But Asus pulled the update so thats a no go.
Taking a pic is not easy since its very small lines. I will try.
I might just go grab an iconia for the time being and compare the two. I know that, Im not going to see a replacement for some time. First batch releases ALWAYS has issues as you can see from the numerous threads up on weird issues here and there.

Its weird, it does it at random. Been clean about 20 minutes. Maybe it will sooth out
Sent from my Transformer TF101 using XDA Premium App

gumbi4u said:
I finally opened the new eee pad today. It sat on my desk for almost 4 days. SO I open it, and turn it on. Immediately I notice small pixel lines moving from bottom to top on about 1/4 of the screen. If we were to hold the screen in the panoramic way and cut it into for slices, it would be slice 2 which has these lines going up. I really hope its not terminal as its seems to be getting better with usage. Im charging it now and will try using it some more later but something is telling me this sucker is defective and that perhaps the screen ribbon cable is nicked or not making contact properly.
Anyone else have this issue? This blow. I had 3 tablets in total and I sold the rest. I ended up keeping the faulty one. FAIL!
Click to expand...
Click to collapse
Maybe it's karma that's messing you up... but hope you get your screen fix though, such a shame

mine's been doing the same thing only in the last couple days, it seems it only does it for about 15 seconds occasionally when i first turn it on after it being in sleep mode for a while... it seems once it warms up it goes away, i haven't taken it back because it would be hard to explain when it is never consistent as to when it does it.

I bought gumbis, after about 5 min it goes away completely, even faster on white screens. It has to be the firmware, the original build 325
Sent from my Transformer TF101 using XDA Premium App

I've got the same issue on mine, appears to be on darker screens with deep blues... not so much on black screens or white.

Please see the attachment for where on the screen it is appearing. I may be able to capture it on video but the flicker is literally a few miliseconds and it's gone. It's only occuring on screens that are the "Android Setting" background. I've watched some video, viewed other pictures and backgrounds with varied colors and not seen the flicker.

Doesn't appear to be a software issue. I was able to use the screenshot tool and tried to capture it quite a few times and wasn't able to. I may end up having to RMA it already, just got it out of the box.

eosophobia said:
Doesn't appear to be a software issue. I was able to use the screenshot tool and tried to capture it quite a few times and wasn't able to. I may end up having to RMA it already, just got it out of the box.
Click to expand...
Click to collapse
I hope its not. Mines not in the same spot, its more to the left. I am hoping its just a glitch in communication to the display. Screen capture is capturing it before its displayed I would imagine. In waiting until a FOTA. What is RMA anyway?
Sent from my Transformer TF101 using XDA Premium App

Return Merchandise Authorization. Basically send it back for warranty.

eosophobia said:
Return Merchandise Authorization. Basically send it back for warranty.
Click to expand...
Click to collapse
Ah. In gonna fill out my warranty card in the morning. I think its software related. I noticed on my home, it will actually follow the weather widget as I transition between screens
Sent from my Transformer TF101 using XDA Premium App

Just did a full data wipe and it calmed down a bit
Sent from my Transformer TF101 using XDA Premium App

Mine appears to b getting worse. I hope its software related

[Q][Survey] Is your Transformer still working?
greetz

Anyone hear anything else about this? Asus tells me up to 21 business days for the RMA and they don't offer advanced RMAs. If I can avoid having to wait an entire month to get a replacement I plan to. Newegg tells me it'll 14 business days or a refund. Disaster of a launch... the Asus "tech" I spoke with didn't know what the TF101 was, kept asking me if I uninstalled Windows 7 to install Honeycomb.

Im having this same problem, really frustrating cuz i was so excited to get it, and the screen is glitching out =/ really don't wana send it back

Related

Bizzare screen defect - help!

So check this out. I got a replacement phone from verizon about 2 weeks ago. After the first few days i noticed a slight discoloration in the top left side of the screen. You could only see if on a white screen, other than that it was pretty inconspicuous. However I was dissatisfied that my new replacement had this defect so I called and they promptly sent a new one with standard 5 day shipping!
So, as the week went on this weird spot that I can only compare to a grease stain on a piece of clothing, started to grow... every day it was a little bigger. It grew at a rate that was barley noticeable. I had to see what icon it was touching, and then compare that to its position the next day.
by last night (about a week later) it had grown to affect half of the screen. i assumed that it would eventually take over the enter screen and I would be left with a slightly shaded screen coloring.
when i woke up this morning, this is what it looked like
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Its pretty much totally unusable. you can see from the picture that somehow the puzzle piece pattern burned into the screen (not sure how as that screen is never on for more than a few seconds, especially since it wasn't burned in last night and my phone sits on my nightstand and was not on).
Its like the screen 'ink' or whatever just totally failed.
anyway, i have the replacement already, but I wanted to share this weird story
the replacement phone is already listed on ebay and I will be upgrading to the HTC Rezound as soon as it comes out.
Definitely a faulty panel there.
Very strange to see it go that way, though. Pretty interesting picture.
BTW: These screens are not LCD, there's nothing like "Screen ink" in them. Each pixel is an array of 3 tiny LED lights (one Red, one Green, one Blue).
AlexDeGruven said:
Definitely a faulty panel there.
Very strange to see it go that way, though. Pretty interesting picture.
BTW: These screens are not LCD, there's nothing like "Screen ink" in them. Each pixel is an array of 3 tiny LED lights (one Red, one Green, one Blue).
Click to expand...
Click to collapse
thats what I thought too. So what is causing it to "bleed" like that? by the way.. its only been a about 2 hours since i took that picture, and its almost entirely "blue". my guess is that in a few hours it will be completely failed
Probably just a bad run on the screen.
I'd be interested to see if there are more of them out there, since the panels are manufactured in large batches, so one defect should have several similar screens like it out there.
Could also be a fault somewhere else in the device, like maybe the display controller, and it's maybe overvolting the red and green LEDs, causing them to burn out much faster. (pure conjecture on my part)
I did just install ep3Ha on that the day I got it. wonder if its possible something went bad in the flash and toasted the screen, or is that even possible
msticlaru said:
I did just install ep3Ha on that the day I got it. wonder if its possible something went bad in the flash and toasted the screen, or is that even possible
Click to expand...
Click to collapse
doubt it, that looks like massive hardware fail
yeah, I don't think there's anything you could do software-wise that would do anything like that.
Is that a pressure crack? That's what it looks like.
letsgophillyingeneral said:
Is that a pressure crack? That's what it looks like.
Click to expand...
Click to collapse
no, this happened very very slowly. it looks like an LCD screen when you sit on it or step on it.. but no. since its not lcd it cant do that.
it took it about 7 days to get to this point.
I was talking to a colleague of mine who is an EE. He thinks it was a failure in the glue that holds the layers of the panel together. because of how it started, small and in 1 corner, it is similar de-lamination that can can happen in things like plywood. these screens are layered pieces of plastics and material that allows it to work as a screen. once it started to 'peel' apart, it was just a matter of time.
the screen slowly started to come apart until it reached a critical point. the result would be the same if you had the screen out of the phone and started to separate its layers.
seems to make sense to me, hes the EE, im just a physics major.. what do i know
I can hear the screen saying IIIIIMMMM MEEEEELLLLLTTTTTIIIINNNNNGGGGG
Sent from my Droid Charge running Infinity Beta

[Q] screen replacement issues (with pics)

first off this is my first post, ive come to xda for a while to get roms and learn a bit about my phone! any ways, my issue is my new screen... a while back i dropped it while bike riding and broke the glass. i just got my replacement screen and put it in today. when it first loads it looks ok, maybe a little yellowish, but ok... now when i lock it then unlock it you can barely see the screen and when i take the battery out and try again it starts fine and ends bad.... im running gtgs gingerbread and i have unclipped the screen and such and im wondering if it is an issue with the screen or if it is other parts... thanks guys
start up
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after locking, trying to unlock
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Did u check the display setting?
durvall said:
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
Click to expand...
Click to collapse
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
Dani897 said:
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Click to expand...
Click to collapse
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
Truckerglenn said:
Did u check the display setting?
Click to expand...
Click to collapse
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Doublea34 said:
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Click to expand...
Click to collapse
got mine from xcrater because everyone else was out of stock at the time. it looked legit enough with a maltese cross in the logo and an English website, I didn't figure the Chinese would use a Maltese cross. but the seller is in China and they seem to have turned the return process into a negotiation, they even asked me to cancel the PayPal dispute before the whole thing was properly handeled. believe when this is over I'm posting a thread with details, email records ands sending them the link so they might think twice about how they handle business.
alsoi have that same dark spot but mine is in the upper left corner and its a lot bigger. I don't have the random total screen darkness though.

On 3rd phone... Does every s3 have these screen gaps?

I'm on my third s3, and of course it has gaps between the glass and the bezel. The gaps aren't symetric so it makes me think that they shouldn't be there...
Three weeks ago when I got my third s3 I said I was just going to deal with it. But after removing my case to put on my new sgp curved screen protector, I really don't know if I should stand for this...
Here are some pics...
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Wow yours is bad the dust is really noticeable. I do not have any dust under the screen on mine. Hope you can get some better luck. Just out of curiosity have you tried a different store to trade it out from?
Nopi45 said:
Wow yours is bad the dust is really noticeable. I do not have any dust under the screen on mine. Hope you can get some better luck. Just out of curiosity have you tried a different store to trade it out from?
Click to expand...
Click to collapse
I got my first replacement from a local VZ store. I didn't notice the screen gap on the first one, but the home button was "loose".
The second one was a replacement for intermittent network issues from a tech on the phone. That one definitely had the gap issues.
Now I don't know what to do. Maybe contact Samsung? I'm really frustrated because I don't think it's possible to clean out the dust.. I pre-ordered my original phone, so I've technically had the s3 for a while... Am I screwed?
I would keep taking it back till your happy.
Sent from my SCH-I535 using xda app-developers app
Nopi45 said:
I would keep taking it back till your happy.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I don't want to sound like a cry baby, but this is such a hassle... Do you think I should go to a store? or phone? Can I ask to visually inspect the phones before they even exchange it for me?
Yea can't hurt to ask. I would make sure they have the hole story so they know why you want to inspect it.
Sent from my SCH-I535 using xda app-developers app
i guess i am completely blind. i have no clue what you are circling in that picture lol
psycopanther said:
i guess i am completely blind. i have no clue what you are circling in that picture lol
Click to expand...
Click to collapse
I'm looking at it now on a smaller screen, and I can admit it is hard to see. If you have a s3 you will notice that the screen is flush with the bezel. In the second pic, you will notice it a white gap between the screen and bezel. This is because there is a fairly large gap which has already started to fill with dust. I'm a 22 y/o professional so I'm not rolling around in dirt either. It's honestly unacceptable.
Damnit...your starting to make me paranoid, and now I can't tell if I have this problem or not. Wish I never read this post
damnit! i too am paranoid. already heard of quality issues with the power button floating around on the web, now this.................... going to check my phone now. thank you, good sir, thank you for raising my blood pressure........ lol
I'm just going to leave my case on...don't even want to check for this. God damnit
Mate that must just be yours. The one I got (Marble white) is perfect and so is my wife's. Check that shop that your getting it from.
Sent from my GT-I9300 using xda premium
kemodread said:
Mate that must just be yours. The one I got (Marble white) is perfect and so is my wife's. Check that shop that your getting it from.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
same here. the marble white phone i have appears to look just fine to me.
My white one looks fine except my home button is quite loose, if you put a little bit of pressure on it then it moves around a bit... normal?
In all honesty, I would call Verizon support. Talk to someone in customer service. Tell them exactly what has happened about the two other phones and then tell them that at this point, becasue of all the trouble you've had, you are regretting being Verizon customer and that you see no reason they can't get you a quality product - that no one should have to accept an inferior quality product with any defect at all, let alone 3 of them.
They'll fix it, I'd all but gaurentee.
Did u try contacting Samsung them selves.. u have a warranty through manufacturer I'm sure going to source should help
Sent from my SCH-I535 using xda premium
I'm sorry for making you guys paranoid I'm a quality engineer so I spend my week looking for flaws in the devices in test, so of course that mindset trickles over to the things I own.
That being said, I had an OG Incredible that I got around release date that NEVER had an issue. The only reasons I went with the s3 were to lock into unlimited for another 2 years, bigger screen and 4g. If I really had to I could activate the inc right now now.
ljbaumer said:
My white one looks fine except my home button is quite loose, if you put a little bit of pressure on it then it moves around a bit... normal?
Click to expand...
Click to collapse
It seems that every home button moves around a little when putting pressure on it. However, on my first s3 if I slide my finger from left to right or right to left over the button with no pressure being applied the button would make a clicking noise and move.
Try doing that. If it happens, I would say it is too loose.
titanshadow said:
In all honesty, I would call Verizon support. Talk to someone in customer service. Tell them exactly what has happened about the two other phones and then tell them that at this point, because of all the trouble you've had, you are regretting being Verizon customer and that you see no reason they can't get you a quality product - that no one should have to accept an inferior quality product with any defect at all, let alone 3 of them.
They'll fix it, I'd all but gaurentee.
Click to expand...
Click to collapse
Ok, I'm going to try going to a different VZ store today and see what happens first. I would like to be able to inspect the phone first before I even trade in my new one.
bigdaddywong83 said:
Did u try contacting Samsung them selves.. u have a warranty through manufacturer I'm sure going to source should help
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I have not, that will be my next course of action after calling.
I must have a jewl of a s3. No screen gapps, home button is solid, no dark spots, great signal and battery life. Anybody want to buy it? 1k today only lulz.
droidstyle said:
I must have a jewl of a s3. No screen gapps, home button is solid, no dark spots, great signal and battery life. Anybody want to buy it? 1k today only lulz.
Click to expand...
Click to collapse
I almost think $1k would be worth the hassle that would be avoided...
Kreeker said:
I almost think $1k would be worth the hassle that would be avoided...
Click to expand...
Click to collapse
I wonder if the first lot of devices were a better build quality? I preordered mine on 6/11/12.

Nexus 5 screen has broken

Hi,
Last night while using my nexus, my screen suddenly bled around the corners really bad and now my screen looks washed out and has a yellow tint to it if viewed from an angle!
Anybody else had this problem?
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"EDIT"
Now looking at this screenshot, its how my phone screen is meant to look, does that mean this could be a digitiser problem?
Sent from my Nexus 5 using Tapatalk
doug143 said:
Hi,
Last night while using my nexus, my screen suddenly bled around the corners really bad and now my screen looks washed out and has a yellow tint to it if viewed from an angle!
Anybody else had this problem?
"EDIT"
Now looking at this screenshot, its how my phone screen is meant to look, does that mean this could be a digitiser problem?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Nope. Its not the digitizer. The digitizer is a clear glass that processes you touches into data that is than put into a map that tells the phone what part of the screen was touched. What you are seeing is either LCD's LCD layer or its backlight. Either way you need a new LCD. The n5 has the digitizer and LCD fuzed to cut down on thickness. So the entire front panel needs to be swapped. 130-150 USD cost. It is however nearly impossible for anything other than a faulty part to cause this. So you should still be able to get it replaces with ease. As for anybody else having this issue. It has plagued LCD screens on phones forever IPS's especially.
Sent from my Nexus 5 using xda app-developers app
whozilla said:
Nope. Its not the digitizer. The digitizer is a clear glass that processes you touches into data that is than put into a map that tells the phone what part of the screen was touched. What you are seeing is either LCD's LCD layer or its backlight. Either way you need a new LCD. The n5 has the digitizer and LCD fuzed to cut down on thickness. So the entire front panel needs to be swapped. 130-150 USD cost. It is however nearly impossible for anything other than a faulty part to cause this. So you should still be able to get it replaces with ease. As for anybody else having this issue. It has plagued LCD screens on phones forever IPS's especially.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in the UK and purchased the phone from an independent retailer, hopefully they will repair it for me, apparently the repair it within the manufacturers warranty.
Only had the phone for 4 months!
Thanks for the reply!
4 months! Longer than the rest of us then
Sent from my Nexus 5
pepdavies said:
4 months! Longer than the rest of us then
Sent from my Nexus 5
Click to expand...
Click to collapse
Haha my bad, 2 months and 16 days to be precise!
*UPDATE*
Just to update, the phone has now developed around 10 dead pixels at random locations on the screen and the colour is all washed out around the edges!
Taking the phone into Phones 4 U after work and they're going to send away to get fixed, hope LG just replace the device.
doug143 said:
Haha my bad, 2 months and 16 days to be precise!
*UPDATE*
Just to update, the phone has now developed around 10 dead pixels at random locations on the screen and the colour is all washed out around the edges!
Taking the phone into Phones 4 U after work and they're going to send away to get fixed, hope LG just replace the device.
Click to expand...
Click to collapse
They should replace it. Its one of those problems they anticipate. My HTC one had that issue.
Sent from my Nexus 5 using xda app-developers app
whozilla said:
They should replace it. Its one of those problems they anticipate. My HTC one had that issue.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yeah i took it in today and it has been sent away for repair, think it'll get passed to LG from them and hopefully they just replace it, hate the thought of using a phone thats had the front panel replaced lol dunno why.
7-10 days i got told, that's like 7-10 years for me love my nexus.
Went into Phones 4 U and the guy tried to tell me they didn't sell that phone..... well yes you do coz this is where i bought it! haha
Anyway, hopefully it'll be quick and painless.

wheres the line

i see all these people on here saying theyre going to return or exchange their S6. i have a note 4 and it prbly has half the things theyre returning their S6 for, honestly i never bothered to check. my note 4 does have bad lag, that other ppl suppousedly dnt have, but i missed my return date waiting for a patch/upgrade to fix my lag.
i totally understand paying $600+ on a phone and wanting a good working phone but as a samsung fan whos gotten flawed phone after flawed phone ive accepted the fact that im never going to get a perfect phone. so my question is where do you all draw the limit? or are u wanting that perfect phone.
list of the flawed sammys
S3: found out it couldnt read memory cards after return date (got a refurb s3 that could read memory cards)
s5: antenna problems (started having rly slow internet)
note 4: phone lags badly.
I think people just want a phone that doesn't arrived to their door already scratched, or with a 24 hour led light on, or in my case, a charger that doesn't charge the phone out of the box.
Have a reorder processing as we speak. Software issues are absolutely nuts (auto brightness turning on/off on its own, Samsung keyboard keeps reactivating, MMS not working, etc) and there's something VERY wrong when I can reboot the phone, turn on *only* Google Maps and Pandora, and the phone runs out of memory, closing Pandora down. I mean, what the ****, Samsung?
I doubt the new phone will fix these issues, and I think I'm just going back to my Nexus 5.
entropism said:
Have a reorder processing as we speak. Software issues are absolutely nuts (auto brightness turning on/off on its own, Samsung keyboard keeps reactivating, MMS not working, etc) and there's something VERY wrong when I can reboot the phone, turn on *only* Google Maps and Pandora, and the phone runs out of memory, closing Pandora down. I mean, what the ****, Samsung?
I doubt the new phone will fix these issues, and I think I'm just going back to my Nexus 5.
Click to expand...
Click to collapse
It will, those issues are not normal. My phone shows none of those.
However, I have a scratch under the top bezel of my glass and the Always on LED on the flash so I am going to get a replacement.
can somebody upload a pic of the always on led?
GreeleyXda said:
can somebody upload a pic of the always on led?
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Sent from my SM-G900T using AllianceR(●)m
tenxo said:
View attachment 3251491
Sent from my SM-G900T using AllianceR(●)m
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actually just saw the thread on it. mine isnt arriving till the 17th so idk if ill even be affected by this.
yeah i understand these things suck, but i feel like every galaxy launch has had a similar incident. when i got the s5 there was the camera incident and the antena incidents.
GreeleyXda said:
actually just saw the thread on it. mine isnt arriving till the 17th so idk if ill even be affected by this.
yeah i understand these things suck, but i feel like every galaxy launch has had a similar incident. when i got the s5 there was the camera incident and the antena incidents.
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I requested two replacements since both my devices has this led issue. If the new ones come with then? ! ! ?
Sent from my SM-G900T using AllianceR(●)m
tenxo said:
I requested two replacements since both my devices has this led issue. If the new ones come with then? ! ! ?
Sent from my SM-G900T using AllianceR(●)m
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Yeah, if my replacement device shows up tonight and has ANY defect, this is just going to be a straight return, and I'll wait for another model. I mean, I am a Samsung avoider usually. I tend to not like how they do business, how they advertise, the products they put out... The S6 looked THAT good to me, that I would put my history with them behind. If I get 2 defective phones in a row (and I mean this new one needs to be PERFECT) it's going right back and I'll wait for the '15 Moto X or something. Maybe the G4.
entropism said:
Yeah, if my replacement device shows up tonight and has ANY defect, this is just going to be a straight return/QUOTE]
The good news is, there were no defects. The bad news is because there was no phone. It was on the UPS truck to be delivered on the 8th, and returned to the depot around 12AM. It never left the depot on the 9th, even though UPS swore up and down that it was out for delivery. Contacted T-Mobile, they contacted UPS, confirmed it was lost. Now, here's the kicker: T-Mobile left me a voicemail saying *I* had to file a claim with UPS to make things right. Called them right the **** back and told them it wasn't my responsibility. They're shipping another out tomorrow. Who knows when I'll get it?
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