first off this is my first post, ive come to xda for a while to get roms and learn a bit about my phone! any ways, my issue is my new screen... a while back i dropped it while bike riding and broke the glass. i just got my replacement screen and put it in today. when it first loads it looks ok, maybe a little yellowish, but ok... now when i lock it then unlock it you can barely see the screen and when i take the battery out and try again it starts fine and ends bad.... im running gtgs gingerbread and i have unclipped the screen and such and im wondering if it is an issue with the screen or if it is other parts... thanks guys
start up
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after locking, trying to unlock
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Did u check the display setting?
durvall said:
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
Click to expand...
Click to collapse
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
Dani897 said:
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Click to expand...
Click to collapse
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
Truckerglenn said:
Did u check the display setting?
Click to expand...
Click to collapse
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Doublea34 said:
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Click to expand...
Click to collapse
got mine from xcrater because everyone else was out of stock at the time. it looked legit enough with a maltese cross in the logo and an English website, I didn't figure the Chinese would use a Maltese cross. but the seller is in China and they seem to have turned the return process into a negotiation, they even asked me to cancel the PayPal dispute before the whole thing was properly handeled. believe when this is over I'm posting a thread with details, email records ands sending them the link so they might think twice about how they handle business.
alsoi have that same dark spot but mine is in the upper left corner and its a lot bigger. I don't have the random total screen darkness though.
Related
Guys,
I'm in deep trouble, my dad tablet its now with the screen messed up, the touch is working but the colors are all messed up, the screen is more at a greenish side, pls help, no way to fix it? just TA?
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That looks like hardware damage so I don't think that there is anything you can do about it beyond RMA and screen replacement...
Looks like the red channel is dead. Time for RMA.
Try a factory reset, if that fails, claim on home insurance and replace it
magicdave26 said:
Try a factory reset, if that fails, claim on home insurance and replace it
Click to expand...
Click to collapse
That would not work for me. My homeowners has a $500 deductible.
Well if there is no visible signs of a drop then just RMA and say you have no idea, it was working fine and suddenly the display messed up
Best way to RMA things is to act stupid and have no clue what they are talking about
Do the same with your Dad, if he doesnt know already, just make out like you have not touched it and get him to RMA
jerrykur said:
That would not work for me. My homeowners has a $500 deductible.
Click to expand...
Click to collapse
Wow, like the TF is on acid. I think your only option is to send it to Asus and see how much they want for a fix.
Overall, I am really surprised how fragile these things are. I drop my phones constantly and never see the kind of problems people are posting here. I know that, because it's a larger screen, there's less support, but still...
jerrykur said:
That would not work for me. My homeowners has a $500 deductible.
Click to expand...
Click to collapse
Not to mention that most insurances like to drop you after your first claim on homeowners.
Although stories like this make me think it might be worth the $49 for a 1 year accidental damage deal... I have 28 days left to decide.
magicdave26 said:
Well if there is no visible signs of a drop then just RMA and say you have no idea, it was working fine and suddenly the display messed up
Best way to RMA things is to act stupid and have no clue what they are talking about
Do the same with your Dad, if he doesnt know already, just make out like you have not touched it and get him to RMA
Click to expand...
Click to collapse
So your recommending this kid lie to his dad. Nice. And people wonder why companies are becoming a pain when it becomes to fixing legitimate issues.
My screen does that every once in a while I do a cold reboot after a hour or so everything goes back to normal
Sent from my Transformer TF101 using Tapatalk
My dad bought it in France last week and i live in Brazil, i'm not sure the warranty will work here, what is a cold reboot?
lhaussmann said:
My dad bought it in France last week and i live in Brazil, i'm not sure the warranty will work here, what is a cold reboot?
Click to expand...
Click to collapse
Turn it off then turn it back on, and good luck with your dad.
thebadfrog said:
So your recommending this kid lie to his dad. Nice. And people wonder why companies are becoming a pain when it becomes to fixing legitimate issues.
Click to expand...
Click to collapse
Agreed. No one wants to take personal responsibility anymore.
magicdave26 said:
Well if there is no visible signs of a drop then just RMA and say you have no idea, it was working fine and suddenly the display messed up
Best way to RMA things is to act stupid and have no clue what they are talking about
Do the same with your Dad, if he doesnt know already, just make out like you have not touched it and get him to RMA
Click to expand...
Click to collapse
Sending a reminder to myself..... "Don't let my Granddaughter read this".
.
.
.
Done.
Hello.
It kills me to admit that my brand new $ 1200 surface pro has some light bleeding around the botton right and right areas of the screen.
Ive looked it up a but and it seems that this was an earlier issue so I actually didnt think there would be a chance I would end up facing this problem. I havent seen any complaints throughout may-june.
Here are 2 pics:
First one is with the place lit at the boot screen.
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Second one is with lights out, black image on full screen.
They are both with brightness at 100%, but it really doesnt make that much differene if it's set to 50%.
What do you guys think? I shouldnt be expecting those right? I know that people had much worse bleeds once, but that was before.
I also dont want to keep exchanging till I get a good one, that's too much of a hassle. So if you tell me that all of them are probably be the same I wont exchange.
It bugs me that such an expensive device would present this kind of irritating and ugly problem after 6 months in production.
Warranty claim. Your entitled so why not :/
The thing is im visiting canada right now, and thats where I bought it. The store is called future shop.
Im still within the 14 return/exchange period.
And now im seriously thinking whether I should return it for good, keep mine or get it replaced, hoping the new one would be free from defects.
Get it replaced under warranty. At FutureShop, ideally, but any Microsoft store should replace it no trouble. That's definitely a defect; the backlights shouldn't be *visible* in that way at all.
GoodDayToDie said:
Get it replaced under warranty. At FutureShop, ideally, but any Microsoft store should replace it no trouble. That's definitely a defect; the backlights shouldn't be *visible* in that way at all.
Click to expand...
Click to collapse
But what if the next one is the same or even worse? Isnt it likely that he whole batch sent to the sae store would have the same production issues?
Test it before you take it home, get a refund if they can't provide a non-defective model? Leaving aside the fact that it's highly unlikely that an entire production run has a visually obvious defect, this is Consumer Electronics 101. Hell, it's Being A Customer 101. If somebody sold you a defective toaster, you'd take it back under warranty. If somebody sold you a defective Ferrari, you'd take it back under warranty.
I agree. Keep asking for one till you get one that satisfies you. You paid for it, so you deserve to get a fully functional product.
Sent from my HTC One using Tapatalk 4 Beta
aooga said:
I agree. Keep asking for one till you get one that satisfies you. You paid for it, so you deserve to get a fully functional product.
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Thanks guys. You encouraged me. The thing is Im aware how most stores behave when such things happen. They will start to make things difficult, creating excuses and so on and on. I hate that.
Also, could you give me some ideas on how to test it for light bleeding in a bright lit store?
sneak3 said:
Thanks guys. You encouraged me. The thing is Im aware how most stores behave when such things happen. They will start to make things difficult, creating excuses and so on and on. I hate that.
Also, could you give me some ideas on how to test it for light bleeding in a bright lit store?
Click to expand...
Click to collapse
request to take it to a storage cupboard?
Here in the UK if a shop starts being awkward normally just just whip your phone out, make it highly obvious that your searching for the trading standards number, perhaps going as far as almost pressing the dial button and then they'll usually give in but from what I hear the US equivalent of trading standards are useless so shops might ignore the same threat.
SixSixSevenSeven said:
request to take it to a storage cupboard?
Here in the UK if a shop starts being awkward normally just just whip your phone out, make it highly obvious that your searching for the trading standards number, perhaps going as far as almost pressing the dial button and then they'll usually give in but from what I hear the US equivalent of trading standards are useless so shops might ignore the same threat.
Click to expand...
Click to collapse
You're right. That's why I always buy from stores that have great customer service. Microsoft store and apple store at good examples. They just replace it till you're happy
I've had issues like this with my ipad back when I had it. Its not normal and you shouldnt have any trouble getting it replaced if you take it into the shop again. They should know about these things.
i see all these people on here saying theyre going to return or exchange their S6. i have a note 4 and it prbly has half the things theyre returning their S6 for, honestly i never bothered to check. my note 4 does have bad lag, that other ppl suppousedly dnt have, but i missed my return date waiting for a patch/upgrade to fix my lag.
i totally understand paying $600+ on a phone and wanting a good working phone but as a samsung fan whos gotten flawed phone after flawed phone ive accepted the fact that im never going to get a perfect phone. so my question is where do you all draw the limit? or are u wanting that perfect phone.
list of the flawed sammys
S3: found out it couldnt read memory cards after return date (got a refurb s3 that could read memory cards)
s5: antenna problems (started having rly slow internet)
note 4: phone lags badly.
I think people just want a phone that doesn't arrived to their door already scratched, or with a 24 hour led light on, or in my case, a charger that doesn't charge the phone out of the box.
Have a reorder processing as we speak. Software issues are absolutely nuts (auto brightness turning on/off on its own, Samsung keyboard keeps reactivating, MMS not working, etc) and there's something VERY wrong when I can reboot the phone, turn on *only* Google Maps and Pandora, and the phone runs out of memory, closing Pandora down. I mean, what the ****, Samsung?
I doubt the new phone will fix these issues, and I think I'm just going back to my Nexus 5.
entropism said:
Have a reorder processing as we speak. Software issues are absolutely nuts (auto brightness turning on/off on its own, Samsung keyboard keeps reactivating, MMS not working, etc) and there's something VERY wrong when I can reboot the phone, turn on *only* Google Maps and Pandora, and the phone runs out of memory, closing Pandora down. I mean, what the ****, Samsung?
I doubt the new phone will fix these issues, and I think I'm just going back to my Nexus 5.
Click to expand...
Click to collapse
It will, those issues are not normal. My phone shows none of those.
However, I have a scratch under the top bezel of my glass and the Always on LED on the flash so I am going to get a replacement.
can somebody upload a pic of the always on led?
GreeleyXda said:
can somebody upload a pic of the always on led?
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Sent from my SM-G900T using AllianceR(●)m
tenxo said:
View attachment 3251491
Sent from my SM-G900T using AllianceR(●)m
Click to expand...
Click to collapse
actually just saw the thread on it. mine isnt arriving till the 17th so idk if ill even be affected by this.
yeah i understand these things suck, but i feel like every galaxy launch has had a similar incident. when i got the s5 there was the camera incident and the antena incidents.
GreeleyXda said:
actually just saw the thread on it. mine isnt arriving till the 17th so idk if ill even be affected by this.
yeah i understand these things suck, but i feel like every galaxy launch has had a similar incident. when i got the s5 there was the camera incident and the antena incidents.
Click to expand...
Click to collapse
I requested two replacements since both my devices has this led issue. If the new ones come with then? ! ! ?
Sent from my SM-G900T using AllianceR(●)m
tenxo said:
I requested two replacements since both my devices has this led issue. If the new ones come with then? ! ! ?
Sent from my SM-G900T using AllianceR(●)m
Click to expand...
Click to collapse
Yeah, if my replacement device shows up tonight and has ANY defect, this is just going to be a straight return, and I'll wait for another model. I mean, I am a Samsung avoider usually. I tend to not like how they do business, how they advertise, the products they put out... The S6 looked THAT good to me, that I would put my history with them behind. If I get 2 defective phones in a row (and I mean this new one needs to be PERFECT) it's going right back and I'll wait for the '15 Moto X or something. Maybe the G4.
entropism said:
Yeah, if my replacement device shows up tonight and has ANY defect, this is just going to be a straight return/QUOTE]
The good news is, there were no defects. The bad news is because there was no phone. It was on the UPS truck to be delivered on the 8th, and returned to the depot around 12AM. It never left the depot on the 9th, even though UPS swore up and down that it was out for delivery. Contacted T-Mobile, they contacted UPS, confirmed it was lost. Now, here's the kicker: T-Mobile left me a voicemail saying *I* had to file a claim with UPS to make things right. Called them right the **** back and told them it wasn't my responsibility. They're shipping another out tomorrow. Who knows when I'll get it?
Click to expand...
Click to collapse
http://m.aliexpress.com/item/32514193484.html
After searching and searching and searching,I've finally found someone selling the idol 3's LCD+touchscreen digitizer. I've personally have not ordered one but plan on doing so within the next few weeks. Hope this helps
Yeah, I was tempted to buy that, because, hah, as you guessed it, my screen broke. I Googled the link, and found only two results, this thread and another thread. http://forum.xda-developers.com/ido...esign-flaw-t3138417/post63540992#post63540992 Hell, for 50 something dollars, I'd be willing to pay that if they aren't a scam.
My screen is only cracked, my touch screen doesn't work, but the LCD is fine. I'm tempted to buy this...
http://forum.xda-developers.com/ido...esign-flaw-t3138417/post63540992#post63540992
Does this include the outter glass, or just the digitizer plstic? It doesn't look very glass to me.
Mehhish said:
Yeah, I was tempted to buy that, because, hah, as you guessed it, my screen broke. I Googled the link, and found only two results, this thread and another thread. http://forum.xda-developers.com/ido...esign-flaw-t3138417/post63540992#post63540992 Hell, for 50 something dollars, I'd be willing to pay that if they aren't a scam.
My screen is only cracked, my touch screen doesn't work, but the LCD is fine. I'm tempted to buy this...
http://forum.xda-developers.com/ido...esign-flaw-t3138417/post63540992#post63540992
Does this include the outter glass, or just the digitizer plstic? It doesn't look very glass to me.
Click to expand...
Click to collapse
It is the outer glass and digitizer, also if you search on eBay (idol 3 LCD) several sellers are offering them for around 90$
Interesting. Can you tell me the difference between these two? Why is one so much cheaper than the other?
http://www.ebay.com/itm/Alcatel-One...767751?hash=item51daf3e447:g:MHYAAOSw~bFWNLmp
http://www.ebay.com/itm/LCD-Screen-...761547?hash=item1ea60b0f4b:g:q0EAAOSwwbdWKKQ2
Mehhish said:
Interesting. Can you tell me the difference between these two? Why is one so much cheaper than the other?
http://www.ebay.com/itm/Alcatel-One...767751?hash=item51daf3e447:g:MHYAAOSw~bFWNLmp
http://www.ebay.com/itm/LCD-Screen-...761547?hash=item1ea60b0f4b:g:q0EAAOSwwbdWKKQ2
Click to expand...
Click to collapse
The cheaper one is for the 4.7 inch variant and the 91$ one is for the 5.5 inch variant
For people with a broken screen without reason, you complete this form to try to react Alcatel.
raptax said:
For people with a broken screen without reason, you complete this form to try to react Alcatel.
Click to expand...
Click to collapse
Filled it out.
Mehhish said:
Filled it out.
Click to expand...
Click to collapse
Just giving out your imei # huh, personally, I wouldn't have filled that out
I know this is a bit of an old thread, but I figured I'd post in it, since I posted in it before due to my phone breaking. But wow. So, I sent my phone out last Friday, because the screen was cracked, and digitizer was dead. They got the phone on Monday, I was expecting them to email me how much it would cost. I got an email on Tuesday that they shipped my phone back to me. I figured, something happened with my warranty, and I got my phone just now, and they just fixed everything for free.
I'm just wow, shocked. Did I get lucky?
Mehhish said:
I know this is a bit of an old thread, but I figured I'd post in it, since I posted in it before due to my phone breaking. But wow. So, I sent my phone out last Friday, because the screen was cracked, and digitizer was dead. They got the phone on Monday, I was expecting them to email me how much it would cost. I got an email on Tuesday that they shipped my phone back to me. I figured, something happened with my warranty, and I got my phone just now, and they just fixed everything for free.
I'm just wow, shocked. Did I get lucky?
Click to expand...
Click to collapse
@Unjustified Dev
Perhaps this is something to look into?
http://www.aliexpress.com/item/Orig...1644_4_79_78_77_82_80_62_81,searchweb201560_1
Mehhish said:
I know this is a bit of an old thread, but I figured I'd post in it, since I posted in it before due to my phone breaking. But wow. So, I sent my phone out last Friday, because the screen was cracked, and digitizer was dead. They got the phone on Monday, I was expecting them to email me how much it would cost. I got an email on Tuesday that they shipped my phone back to me. I figured, something happened with my warranty, and I got my phone just now, and they just fixed everything for free.
I'm just wow, shocked. Did I get lucky?
Click to expand...
Click to collapse
Did you register at
ALCATEL Onetouch Warranty Repair Portal
http://alcatel.finetw.com/
before sending the phone in for repair?
Screen problem - is this delamination?
Yesterday this irregular splotch appeared on my screen.
Has anyone seen anything similar?
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My Idol 3 is 5 months old. Should I send it in for repair?
limpet said:
Yesterday this irregular splotch appeared on my screen.
Has anyone seen anything similar?
View attachment 3589323
My Idol 3 is 5 months old. Should I send it in for repair?
Click to expand...
Click to collapse
I have a similar issue, not nearly as bad as yours tho, mines only shows when the screen is lit and has a black background, its invisible with all other colors so I haven't made an issue of it
limpet said:
Did you register at
ALCATEL Onetouch Warranty Repair Portal
http://alcatel.finetw.com/
before sending the phone in for repair?
Click to expand...
Click to collapse
Yes. That's where I printed out everything.
limpet said:
Yesterday this irregular splotch appeared on my screen.
Has anyone seen anything similar?
View attachment 3589323
My Idol 3 is 5 months old. Should I send it in for repair?
Click to expand...
Click to collapse
Yes,you should send it for repairs at the official repair shop.
You didnt cause that problem with the screen,so there shouldnt be any fee.
If they try to make you pay,cause them trouble because that is a faulty device,not a device broken by YOU.
Yesterday, my Pixel 7 Pro started flickering a green color and then would shut down. have to perform a reset to turn it back on.
Has anyone had a screen flicker issue on their pixel?
mmawji said:
Yesterday, my Pixel 7 Pro started flickering a green color and then would shut down. have to perform a reset to turn it back on.
Has anyone had a screen flicker issue on their pixel?
Click to expand...
Click to collapse
Definitely not. I would rma that asap if you can
Already done. Waiting for a replacement
mmawji said:
Already done. Waiting for a replacement
Click to expand...
Click to collapse
Hi, does this look similar to the issue you were experiencing before your replacement?
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Yes. Similar
I was recording a video the other day and got a notification at the same time and the screen flickered a bunch of lines/bars of static a few times. It hasn't happened since and it wasn't recorded in the video. I didn't have to reset or anything. Very weird.
mmawji said:
Yes. Similar
Click to expand...
Click to collapse
Thanks! Have you experienced the issue with your replaced unit so far?
t238z said:
Thanks! Have you experienced the issue with your replaced unit so far?
Click to expand...
Click to collapse
so far so good.
I stopped having issues when I disabled my always on display on lockscreen. Back then when it was still enabled the phone will be stuck on black screen and had to restart it always. Just a drawback for now since I've been used to seeing my notifs always.
I had this. My screen eventually completely failed and got it fixed at one of Asurion's centers (UbreakIfix) locally. Had it back same day.
It seemed to be working ok, but the line has been popping up occasionally, and the phone hard locked last night. It rebooted ok, but I expect it will fail again soon.
It'd be great if some journo started rattling Google's cage about this.
Superguy said:
I had this. My screen eventually completely failed and got it fixed at one of Asurion's centers (UbreakIfix) locally. Had it back same day.
It seemed to be working ok, but the line has been popping up occasionally, and the phone hard locked last night. It rebooted ok, but I expect it will fail again soon.
It'd be great if some journo started rattling Google's cage about this.
Click to expand...
Click to collapse
Yes, it would be great if they could address this bug. It has been present for a couple of months and they have not addressed it yet.
I had an issue similar to the pictures posted here yesterday and about 2 hours later half my screen went black. I rebooted and it would intermittently go black the rest of the day. Its been good all day today but I kept it out of my pockets entirely to prevent pressure on the AMOLED. I have also ordered the ifixit kit to replace the screen which should be here Wednesday. This Pixel 7 pro has been the most fragile smartphone I've owned. Disappointed in that
jake.99x3 said:
I had an issue similar to the pictures posted here yesterday and about 2 hours later half my screen went black. I rebooted and it would intermittently go black the rest of the day. Its been good all day today but I kept it out of my pockets entirely to prevent pressure on the AMOLED. I have also ordered the ifixit kit to replace the screen which should be here Wednesday. This Pixel 7 pro has been the most fragile smartphone I've owned. Disappointed in that
Click to expand...
Click to collapse
Just avoid overhitting; it's the key.
And if you receive any news from Google support, please share it with us.
Unfortunately I'm all too familiar with this. Big thread about it here where a number of people reported it happening.
Well that's fun... My screen is defective
Started noticing the other night that when I was on certain sites that I would get streaks down the screen. They moved with the text on the screen and it was worse with white backgrounds. Now when my screen goes on or off, the edges flash green...
forum.xda-developers.com
They repaired mine for free and I have it back fully working so far