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[HELP] TF screen messed up!

Guys,
I'm in deep trouble, my dad tablet its now with the screen messed up, the touch is working but the colors are all messed up, the screen is more at a greenish side, pls help, no way to fix it? just TA?
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That looks like hardware damage so I don't think that there is anything you can do about it beyond RMA and screen replacement...

Looks like the red channel is dead. Time for RMA.

Try a factory reset, if that fails, claim on home insurance and replace it

magicdave26 said:
Try a factory reset, if that fails, claim on home insurance and replace it
Click to expand...
Click to collapse
That would not work for me. My homeowners has a $500 deductible.

Well if there is no visible signs of a drop then just RMA and say you have no idea, it was working fine and suddenly the display messed up
Best way to RMA things is to act stupid and have no clue what they are talking about
Do the same with your Dad, if he doesnt know already, just make out like you have not touched it and get him to RMA

jerrykur said:
That would not work for me. My homeowners has a $500 deductible.
Click to expand...
Click to collapse
Wow, like the TF is on acid. I think your only option is to send it to Asus and see how much they want for a fix.
Overall, I am really surprised how fragile these things are. I drop my phones constantly and never see the kind of problems people are posting here. I know that, because it's a larger screen, there's less support, but still...

jerrykur said:
That would not work for me. My homeowners has a $500 deductible.
Click to expand...
Click to collapse
Not to mention that most insurances like to drop you after your first claim on homeowners.
Although stories like this make me think it might be worth the $49 for a 1 year accidental damage deal... I have 28 days left to decide.

magicdave26 said:
Well if there is no visible signs of a drop then just RMA and say you have no idea, it was working fine and suddenly the display messed up
Best way to RMA things is to act stupid and have no clue what they are talking about
Do the same with your Dad, if he doesnt know already, just make out like you have not touched it and get him to RMA
Click to expand...
Click to collapse
So your recommending this kid lie to his dad. Nice. And people wonder why companies are becoming a pain when it becomes to fixing legitimate issues.

My screen does that every once in a while I do a cold reboot after a hour or so everything goes back to normal
Sent from my Transformer TF101 using Tapatalk

My dad bought it in France last week and i live in Brazil, i'm not sure the warranty will work here, what is a cold reboot?

lhaussmann said:
My dad bought it in France last week and i live in Brazil, i'm not sure the warranty will work here, what is a cold reboot?
Click to expand...
Click to collapse
Turn it off then turn it back on, and good luck with your dad.

thebadfrog said:
So your recommending this kid lie to his dad. Nice. And people wonder why companies are becoming a pain when it becomes to fixing legitimate issues.
Click to expand...
Click to collapse
Agreed. No one wants to take personal responsibility anymore.

magicdave26 said:
Well if there is no visible signs of a drop then just RMA and say you have no idea, it was working fine and suddenly the display messed up
Best way to RMA things is to act stupid and have no clue what they are talking about
Do the same with your Dad, if he doesnt know already, just make out like you have not touched it and get him to RMA
Click to expand...
Click to collapse
Sending a reminder to myself..... "Don't let my Granddaughter read this".
.
.
.
Done.

[Q] screen replacement issues (with pics)

first off this is my first post, ive come to xda for a while to get roms and learn a bit about my phone! any ways, my issue is my new screen... a while back i dropped it while bike riding and broke the glass. i just got my replacement screen and put it in today. when it first loads it looks ok, maybe a little yellowish, but ok... now when i lock it then unlock it you can barely see the screen and when i take the battery out and try again it starts fine and ends bad.... im running gtgs gingerbread and i have unclipped the screen and such and im wondering if it is an issue with the screen or if it is other parts... thanks guys
start up
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after locking, trying to unlock

I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.

where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.

Did u check the display setting?

durvall said:
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
Click to expand...
Click to collapse
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
Dani897 said:
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Click to expand...
Click to collapse
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
Truckerglenn said:
Did u check the display setting?
Click to expand...
Click to collapse
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone

Doublea34 said:
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Click to expand...
Click to collapse
got mine from xcrater because everyone else was out of stock at the time. it looked legit enough with a maltese cross in the logo and an English website, I didn't figure the Chinese would use a Maltese cross. but the seller is in China and they seem to have turned the return process into a negotiation, they even asked me to cancel the PayPal dispute before the whole thing was properly handeled. believe when this is over I'm posting a thread with details, email records ands sending them the link so they might think twice about how they handle business.
alsoi have that same dark spot but mine is in the upper left corner and its a lot bigger. I don't have the random total screen darkness though.

Brand new surface pro with blacklight bleeding

Hello.
It kills me to admit that my brand new $ 1200 surface pro has some light bleeding around the botton right and right areas of the screen.
Ive looked it up a but and it seems that this was an earlier issue so I actually didnt think there would be a chance I would end up facing this problem. I havent seen any complaints throughout may-june.
Here are 2 pics:
First one is with the place lit at the boot screen.
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Second one is with lights out, black image on full screen.
They are both with brightness at 100%, but it really doesnt make that much differene if it's set to 50%.
What do you guys think? I shouldnt be expecting those right? I know that people had much worse bleeds once, but that was before.
I also dont want to keep exchanging till I get a good one, that's too much of a hassle. So if you tell me that all of them are probably be the same I wont exchange.
It bugs me that such an expensive device would present this kind of irritating and ugly problem after 6 months in production.

Warranty claim. Your entitled so why not :/

The thing is im visiting canada right now, and thats where I bought it. The store is called future shop.
Im still within the 14 return/exchange period.
And now im seriously thinking whether I should return it for good, keep mine or get it replaced, hoping the new one would be free from defects.

Get it replaced under warranty. At FutureShop, ideally, but any Microsoft store should replace it no trouble. That's definitely a defect; the backlights shouldn't be *visible* in that way at all.

GoodDayToDie said:
Get it replaced under warranty. At FutureShop, ideally, but any Microsoft store should replace it no trouble. That's definitely a defect; the backlights shouldn't be *visible* in that way at all.
Click to expand...
Click to collapse
But what if the next one is the same or even worse? Isnt it likely that he whole batch sent to the sae store would have the same production issues?

Test it before you take it home, get a refund if they can't provide a non-defective model? Leaving aside the fact that it's highly unlikely that an entire production run has a visually obvious defect, this is Consumer Electronics 101. Hell, it's Being A Customer 101. If somebody sold you a defective toaster, you'd take it back under warranty. If somebody sold you a defective Ferrari, you'd take it back under warranty.

I agree. Keep asking for one till you get one that satisfies you. You paid for it, so you deserve to get a fully functional product.
Sent from my HTC One using Tapatalk 4 Beta

aooga said:
I agree. Keep asking for one till you get one that satisfies you. You paid for it, so you deserve to get a fully functional product.
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Thanks guys. You encouraged me. The thing is Im aware how most stores behave when such things happen. They will start to make things difficult, creating excuses and so on and on. I hate that.
Also, could you give me some ideas on how to test it for light bleeding in a bright lit store?

sneak3 said:
Thanks guys. You encouraged me. The thing is Im aware how most stores behave when such things happen. They will start to make things difficult, creating excuses and so on and on. I hate that.
Also, could you give me some ideas on how to test it for light bleeding in a bright lit store?
Click to expand...
Click to collapse
request to take it to a storage cupboard?
Here in the UK if a shop starts being awkward normally just just whip your phone out, make it highly obvious that your searching for the trading standards number, perhaps going as far as almost pressing the dial button and then they'll usually give in but from what I hear the US equivalent of trading standards are useless so shops might ignore the same threat.

SixSixSevenSeven said:
request to take it to a storage cupboard?
Here in the UK if a shop starts being awkward normally just just whip your phone out, make it highly obvious that your searching for the trading standards number, perhaps going as far as almost pressing the dial button and then they'll usually give in but from what I hear the US equivalent of trading standards are useless so shops might ignore the same threat.
Click to expand...
Click to collapse
You're right. That's why I always buy from stores that have great customer service. Microsoft store and apple store at good examples. They just replace it till you're happy

I've had issues like this with my ipad back when I had it. Its not normal and you shouldnt have any trouble getting it replaced if you take it into the shop again. They should know about these things.

Note 3 Screen Delaminating

Well guys/gals my Note 3 screen has decided to delaminate itself 2 weeks after the warranty ended. It started out as a couple small lines and is gradually getting worse and worse adding new lines often.
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I'm only two weeks past my one year warranty period so I decided to email Samsung about it. I described the exact issue with a photo and sent it off last night. I got a reply back this morning, not even 12hrs later on a weekend with what was almost an automated response back. The person or robot on the other end didn't read or understand my issue and responded back with a typical copy and paste customer response. I provided the picture you see below and they replied...
Thank you for contacting Samsung Customer Care.
I see that there is a dot on the screen and you would like to fix the issue.
I am sorry to know about and I do understand your concern.
If you are using any screen protector, please remove it and check for the results.
In case if the issue persists, it need to be examined with the authorized service technician.
Click to expand...
Click to collapse
They then go on about if it's under warranty do this and if not do that when their form asks for a purchase date and they know if it's still warrantied. Is it so hard to actually get in touch with someone who cares more than simply creating another statistic.
I'm sad that my phone self destructed and I'm sad that Samsung customer service stinks.

Delaminate? Maybe I'm reading the photo wrong but it looks like some deep scratches to me.

No scratches, the digitizer is delaminating from the glass.

opensourcefan said:
No scratches, the digitizer is delaminating from the glass.
Click to expand...
Click to collapse
And what proves that?

It was shown to a Samsung service tech... same issue as this one - http://forum.xda-developers.com/galaxy-s3/help/problem-screen-t2231143 and it's almost that long now.
But hey, thanks for the moral support, it's been great defending my post. I'm already in the dumps so I thought posting here and making it worse would be a good idea.

Defensive much?

Pagnell said:
Defensive much?
Click to expand...
Click to collapse
It's sad that you can't see why I am.

opensourcefan said:
It's sad that you can't see why I am.
Click to expand...
Click to collapse
Not really. It's not as if anyone suggested you were lying.
Anyway, I'm unsure where you got the idea that you're two weeks past your warranty period, Samsung phones come with a 24 month warranty, and as the Note 3 was only released 13 months ago, you're pretty much guaranteed to have this fixed by them if what you're suggesting is the fault is true. They can only do so much with a photo, you need to send the handset to them.

Pagnell said:
Not really. It's not as if anyone suggested you were lying.
Anyway, I'm unsure where you got the idea that you're two weeks past your warranty period, Samsung phones come with a 24 month warranty, and as the Note 3 was only released 13 months ago, you're pretty much guaranteed to have this fixed by them if what you're suggesting is the fault is true. They can only do so much with a photo, you need to send the handset to them.
Click to expand...
Click to collapse
That's just for us, because the EU enforces the 24 months warranty period to protect customers.
He's from Canada, and they only get 12 months.

Christ, that must be annoying.

Here's what it looks like today. Correct on only 12 months warranty but the service fella that I spoke with may help me out. Going to see him tomorrow, fingers crossed.

I can confirm this problem, cause a friend of me have the same problem on his Note 3.

Have you tried turning it off and on again?
Sorry couldnt resist..same thing happened to my s3 exactly 2 years after purchase, its like the gel filler underneath the glass starts to breakdown, then air gets in and the real problems begin. Quite scary really. You can replace the digitizer and glass but they are never the same again.
Sent from my SM-N9005 using XDA Free mobile app

Lol
It has been quite the interesting ordeal. I watched it go from a tiny thing to what you see in the last pic. Seems as though it changes every few hours or so.

Would screen protectors and the such help prevent bthis problem? Or is it something that is naturally bound to happen to the device?

Fideon said:
Would screen protectors and the such help prevent bthis problem? Or is it something that is naturally bound to happen to the device?
Click to expand...
Click to collapse
Negative, this is an internal issue and as such cannot be helped by exterior cosmetic protection. If this starts to happen you're pretty much fu*ked as far as saving or preventing it goes. Best thing to do is send it back to Samsung or if your warranty is up, repair it through 3rd party.

NocturnalDroid said:
Negative, this is an internal issue and as such cannot be helped by exterior cosmetic protection. If this starts to happen you're pretty much fu*ked as far as saving or preventing it goes. Best thing to do is send it back to Samsung or if your warranty is up, repair it through 3rd party.
Click to expand...
Click to collapse
Well s**t. I know that this is an internal issue but do we know if there's anything that accelerates this process or that increases the chances of this happening? Better yet, do we know about ways to delay it better yet to prevent it? I want my phone to last somewhat longer than 2 years!

Fideon said:
Well s**t. I know that this is an internal issue but do we know if there's anything that accelerates this process or that increases the chances of this happening? Better yet, do we know about ways to delay it better yet to prevent it? I want my phone to last somewhat longer than 2 years!
Click to expand...
Click to collapse
I'm guessing there aren't ways to prevent it directly, just looking after your phone properly, not dropping it, not leaving it in open arid environments (like around seawater for example). As far as I am aware this isn't a widely reported issue, and has never been isolated to just Samsung but seems Samsung has the most issues (though still quite rare). Maybe it is a manufacturing fault at some point with a minority of handsets.

NocturnalDroid said:
I'm guessing there aren't ways to prevent it directly, just looking after your phone properly, not dropping it, not leaving it in open arid environments (like around seawater for example). As far as I am aware this isn't a widely reported issue, and has never been isolated to just Samsung but seems Samsung has the most issues (though still quite rare). Maybe it is a manufacturing fault at some point with a minority of handsets.
Click to expand...
Click to collapse
I understand. I always take good care of my phone, I'll keep an eye on the screen... Obviously. Anyways thanks a lot for the info NocturnalDroid!

Fideon said:
I understand. I always take good care of my phone, I'll keep an eye on the screen... Obviously. Anyways thanks a lot for the info NocturnalDroid!
Click to expand...
Click to collapse
Are you new to the Note 3? I have just sold my LG G3 to come to Note 3.

Samsung s7 edge burning issue

Another case of samsung s7 edge burning issue.this time in the philippines. Heres a facebook post from weng briones
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Sent from my SM-G925F using XDA-Developers mobile app

seriously wtf???
phone is been out for more than 6 months but until a FEW note 7 deviced burned it's aaaaaallll start burning s7. note2. grand prime
oh my Cupcake today exploded.... it was a faulty battery from samsung
- tapatalked - from my VANTABLACK S7 EDGE

There was also a burning iPhone, and some other phones. It happens from time to time.

Yup.i think its just an isolated case. my father has an s7 edge he bought it from time that is released from pre order but no issues at all everything is flawless.. and mine is s6 edge im using it for a year now and still works great.i hope samsung will double their effort on batteries or for the safety of their customers.
Sent from my SM-G925F using XDA-Developers mobile app

Did it burned while charging?

According to the post.it is not connected to the charger. it just emit a smoke while in use of her daughter then burned.
Sent from my SM-G925F using XDA-Developers mobile app

Mine got up to 44 degrees celcius.. didnt get hotter than that.

alehawk said:
Mine got up to 44 degrees celcius.. didnt get hotter than that.
Click to expand...
Click to collapse
Should I be worried? The first couple of days of ownership were the worst for getting hot. I rebooted when it felt hot and it behaved itself for a while. I've not been able to identify if it's an individual app causing the heat build up. It does seem to run cooler after a reboot. It gets warm when fast charging via usb or wirelessly but nothing too worrying now.
Al
From my S7 edge

pufnasti said:
There was also a burning iPhone, and some other phones. It happens from time to time.
Click to expand...
Click to collapse
But no one cares.They are not Samsung
Waiting for my S7 edge

Smith 001 said:
But no one cares.They are not Samsung
Waiting for my S7 edge
Click to expand...
Click to collapse
Hehehe... Yeah, that's maybe thru. My sister's iPhone 5s was overheating, so she sent in for repair. After a few days they called her to pick up the phone. She went to the shop and the service guy gave her the phone with a new battery and showed her the old battery.
The old battery was like a balloon and it exploded on her open hand, in the shop.
Sometimes it happens, Samsung is unlucky because it starts to happen to brand new phones with a few days usage.
You will be happy with the phone. I had never a better one. And I've used every brand and OS.

pufnasti said:
Hehehe... Yeah, that's maybe thru. My sister's iPhone 5s was overheating, so she sent in for repair. After a few days they called her to pick up the phone. She went to the shop and the service guy gave her the phone with a new battery and showed her the old battery.
The old battery was like a balloon and it exploded on her open hand, in the shop.
Sometimes it happens, Samsung is unlucky because it starts to happen to brand new phones with a few days usage.
You will be happy with the phone. I had never a better one. And I've used every brand and OS.
Click to expand...
Click to collapse
Thanks,did she hurt?sorry to hear that.I think your sister should change another brand phone.

Smith 001 said:
Thanks,did she hurt?sorry to hear that.I think your sister should change another brand phone.
Click to expand...
Click to collapse
No she didn't hurt. The battery was not hot anymore, and her hand was opened. The explosion just scared her.
She is an Apple fanatic, she will never use an other brand.
I was also using iPhone from 2G-4S but after Steve dies, they are building bullshi..

Thank God!I have heard enough about people got hurt by the phone explosion.I'm really sorry for the victims,I'm also tired of being threat by a phone. what really disgusting is some conspirators trying to make profit from these incident.

http://www.androidheadlines.com/2016/10/galaxy-s7-edge-apparently-catches-fire-canada.html
If this ends up being a big issue with the GS7E too (unlikely at this precise moment but who knows) I can't even imagine how Samsung is going to handle this situation anymore.

br0adband said:
http://www.androidheadlines.com/2016/10/galaxy-s7-edge-apparently-catches-fire-canada.html
If this ends up being a big issue with the GS7E too (unlikely at this precise moment but who knows) I can't even imagine how Samsung is going to handle this situation anymore.
Click to expand...
Click to collapse
It happens. Do a search for iphone fire and you'll get quite a few results as well.
Who knows what's happened to the phone leading up to the alleged fire. The thing has been out for 7 months so the timing of this is very suspicious.