I'm on my third s3, and of course it has gaps between the glass and the bezel. The gaps aren't symetric so it makes me think that they shouldn't be there...
Three weeks ago when I got my third s3 I said I was just going to deal with it. But after removing my case to put on my new sgp curved screen protector, I really don't know if I should stand for this...
Here are some pics...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Wow yours is bad the dust is really noticeable. I do not have any dust under the screen on mine. Hope you can get some better luck. Just out of curiosity have you tried a different store to trade it out from?
Nopi45 said:
Wow yours is bad the dust is really noticeable. I do not have any dust under the screen on mine. Hope you can get some better luck. Just out of curiosity have you tried a different store to trade it out from?
Click to expand...
Click to collapse
I got my first replacement from a local VZ store. I didn't notice the screen gap on the first one, but the home button was "loose".
The second one was a replacement for intermittent network issues from a tech on the phone. That one definitely had the gap issues.
Now I don't know what to do. Maybe contact Samsung? I'm really frustrated because I don't think it's possible to clean out the dust.. I pre-ordered my original phone, so I've technically had the s3 for a while... Am I screwed?
I would keep taking it back till your happy.
Sent from my SCH-I535 using xda app-developers app
Nopi45 said:
I would keep taking it back till your happy.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I don't want to sound like a cry baby, but this is such a hassle... Do you think I should go to a store? or phone? Can I ask to visually inspect the phones before they even exchange it for me?
Yea can't hurt to ask. I would make sure they have the hole story so they know why you want to inspect it.
Sent from my SCH-I535 using xda app-developers app
i guess i am completely blind. i have no clue what you are circling in that picture lol
psycopanther said:
i guess i am completely blind. i have no clue what you are circling in that picture lol
Click to expand...
Click to collapse
I'm looking at it now on a smaller screen, and I can admit it is hard to see. If you have a s3 you will notice that the screen is flush with the bezel. In the second pic, you will notice it a white gap between the screen and bezel. This is because there is a fairly large gap which has already started to fill with dust. I'm a 22 y/o professional so I'm not rolling around in dirt either. It's honestly unacceptable.
Damnit...your starting to make me paranoid, and now I can't tell if I have this problem or not. Wish I never read this post
damnit! i too am paranoid. already heard of quality issues with the power button floating around on the web, now this.................... going to check my phone now. thank you, good sir, thank you for raising my blood pressure........ lol
I'm just going to leave my case on...don't even want to check for this. God damnit
Mate that must just be yours. The one I got (Marble white) is perfect and so is my wife's. Check that shop that your getting it from.
Sent from my GT-I9300 using xda premium
kemodread said:
Mate that must just be yours. The one I got (Marble white) is perfect and so is my wife's. Check that shop that your getting it from.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
same here. the marble white phone i have appears to look just fine to me.
My white one looks fine except my home button is quite loose, if you put a little bit of pressure on it then it moves around a bit... normal?
In all honesty, I would call Verizon support. Talk to someone in customer service. Tell them exactly what has happened about the two other phones and then tell them that at this point, becasue of all the trouble you've had, you are regretting being Verizon customer and that you see no reason they can't get you a quality product - that no one should have to accept an inferior quality product with any defect at all, let alone 3 of them.
They'll fix it, I'd all but gaurentee.
Did u try contacting Samsung them selves.. u have a warranty through manufacturer I'm sure going to source should help
Sent from my SCH-I535 using xda premium
I'm sorry for making you guys paranoid I'm a quality engineer so I spend my week looking for flaws in the devices in test, so of course that mindset trickles over to the things I own.
That being said, I had an OG Incredible that I got around release date that NEVER had an issue. The only reasons I went with the s3 were to lock into unlimited for another 2 years, bigger screen and 4g. If I really had to I could activate the inc right now now.
ljbaumer said:
My white one looks fine except my home button is quite loose, if you put a little bit of pressure on it then it moves around a bit... normal?
Click to expand...
Click to collapse
It seems that every home button moves around a little when putting pressure on it. However, on my first s3 if I slide my finger from left to right or right to left over the button with no pressure being applied the button would make a clicking noise and move.
Try doing that. If it happens, I would say it is too loose.
titanshadow said:
In all honesty, I would call Verizon support. Talk to someone in customer service. Tell them exactly what has happened about the two other phones and then tell them that at this point, because of all the trouble you've had, you are regretting being Verizon customer and that you see no reason they can't get you a quality product - that no one should have to accept an inferior quality product with any defect at all, let alone 3 of them.
They'll fix it, I'd all but gaurentee.
Click to expand...
Click to collapse
Ok, I'm going to try going to a different VZ store today and see what happens first. I would like to be able to inspect the phone first before I even trade in my new one.
bigdaddywong83 said:
Did u try contacting Samsung them selves.. u have a warranty through manufacturer I'm sure going to source should help
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I have not, that will be my next course of action after calling.
I must have a jewl of a s3. No screen gapps, home button is solid, no dark spots, great signal and battery life. Anybody want to buy it? 1k today only lulz.
droidstyle said:
I must have a jewl of a s3. No screen gapps, home button is solid, no dark spots, great signal and battery life. Anybody want to buy it? 1k today only lulz.
Click to expand...
Click to collapse
I almost think $1k would be worth the hassle that would be avoided...
Kreeker said:
I almost think $1k would be worth the hassle that would be avoided...
Click to expand...
Click to collapse
I wonder if the first lot of devices were a better build quality? I preordered mine on 6/11/12.
Related
So I had the sunken power button on my tb and wasnt going to get it exchanged but it kept sinking and now is flush with the top of the phone. So now I will have to reroot it once I get it should be in tomorrow. Hopefully this isnt a recurring thing with HTC
My power but is starting to get there too. I may have to exchange. Did they give you any problems?
Sent from my ADR6400L using XDA App
Dang what is it with HTC and bad power buttons!!!! My Nexus One had a bad power button, I know that was a huge problem and now more reports of bad power buttons!!
FIX YOUR QUALITY CONTROL HTC!!!
gregdalfonso said:
My power but is starting to get there too. I may have to exchange. Did they give you any problems?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Nope they were really helpful I emailed them because I am away at college now and cnt get to a verizon store and they didnt even ask for a picture(which i took incase they asked) should be coming in tomorrow. I just said how it was really hard to hit the button since it had sunk in so far. Hopefully the one they send doesnt have this same issue.
The power button on the Thunderbolt does not stick out much anyways so your replacement probably won't be much different than the original.
dirtyfingers said:
The power button on the Thunderbolt does not stick out much anyways so your replacement probably won't be much different than the original.
Click to expand...
Click to collapse
Well seeing how my tb now the button is flush and all the ones i saw on the internet stick out farther and some saying theres stick out as much as the volume buttons anything is better then how it is now.
I'm aweful concerned about this too because I constantly use that button in lieu of any other hard buttons I can depress to activate the screen. I use my phone as a clock all the time, and since I'm a little OCD I look at it like every 30-45 minutes to see what time it is (and how soon I can have my next break and therefore cigarette, but I digress). I hope this doesn't happen to my phone.. I'm already outside my 14 days.
Would this be covered under warranty?
I just looked.. mine is sinking.in. Also...good thing I'm replacing mine due to low volume issues..things are force closing I don't even have open lol like mms..xda app.. I hope I just got a bad unit
Sent from my ADR6400L using XDA App
nerozehl said:
I'm aweful concerned about this too because I constantly use that button in lieu of any other hard buttons I can depress to activate the screen. I use my phone as a clock all the time, and since I'm a little OCD I look at it like every 30-45 minutes to see what time it is (and how soon I can have my next break and therefore cigarette, but I digress). I hope this doesn't happen to my phone.. I'm already outside my 14 days.
Would this be covered under warranty?
Click to expand...
Click to collapse
You get a 1 year manufacturer warranty
ckochinsky125 said:
You get a 1 year manufacturer warranty
Click to expand...
Click to collapse
This might be a silly question but if I were to get a replacement, would HTC send me a phone before I would have to send mines back?
Smok3d said:
This might be a silly question but if I were to get a replacement, would HTC send me a phone before I would have to send mines back?
Click to expand...
Click to collapse
Yep
Sent from my ADR6400L using XDA Premium App
There's been alot of power button issues, I took one back already and this one send to be sinking a little too
corenojoe said:
There's been alot of power button issues, I took one back already and this one send to be sinking a little too
Click to expand...
Click to collapse
It seems to be happening pretty frequently I know before if you had a phone and had to get 4 or more replacements they would let you choose a different phone idk if that is still the case. Although there isnt another phone I want I just want a tb without a sinking power button.
ckochinsky125 said:
Nope they were really helpful I emailed them because I am away at college now and cnt get to a verizon store and they didnt even ask for a picture(which i took incase they asked) should be coming in tomorrow. I just said how it was really hard to hit the button since it had sunk in so far. Hopefully the one they send doesnt have this same issue.
Click to expand...
Click to collapse
You happen to have that picture handy? I'd like to see what a sunken power button looks like.
I only have the sinking issue when I have the extended battery door on. Pisses me off that I have to really depress to get the button to work.
*edit*
It's happening with either doors..damnit, this is going to be the second one I'm returning
corenojoe said:
There's been alot of power button issues, I took one back already and this one send to be sinking a little too
Click to expand...
Click to collapse
Verizon didn't give you any issue exchanging it?
ddgarcia05 said:
You happen to have that picture handy? I'd like to see what a sunken power button looks like.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
D3TH METAL said:
Click to expand...
Click to collapse
Looks almost better then mine...
I think almost all bolts are going to suffer with this.
Smok3d said:
This might be a silly question but if I were to get a replacement, would HTC send me a phone before I would have to send mines back?
Click to expand...
Click to collapse
They will likely ask you for a credit card to put a temporary hold in the amount of the phone's value. When they receive the old one, the charge goes away. (The charge is for collateral, in the event you do not send the old one back.)
If your doing a warranty replacement. No credit card is needed. They actually ship you one fedex and then you have 5 days to ship back the old one. A sunken button does qualify as manufacture defect. Also couple things to note, if you do do a warranty claim its free but they send you a like new referb device. But if you go into a corporate store they'll switch you out right there on the spot with a brand new one. Warranties are good for a year upon initial purchase. Warranties doesn't cover lost, stolen, water damage and physical abuse.
Everytime I get a new smartphone, the first thing I do is start shopping on ebay. Don't mind me, I just like show and tell.
In case your interested, I included a link to the listing for each image =3
It was so hard to decide on a color so I got a bundled pack
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=170629102877#ht_5070wt_972
http://cgi.ebay.ca/ws/eBayISAPI.dll...869436&ssPageName=STRK:MEWNX:IT#ht_1744wt_952
I've seen this one in a variety of colors as well
http://cgi.ebay.ca/ws/eBayISAPI.dll...006354&ssPageName=STRK:MEWNX:IT#ht_1728wt_952
This one is because I'm such a girl ^.^
http://cgi.ebay.ca/ws/eBayISAPI.dll...744159&ssPageName=STRK:MEWNX:IT#ht_2801wt_756
Dual dock charger/battery charger
http://www.truesupplier.com/htc-desire-hd-dual-functional-charger-black-pr-25679.html
And last but not least..it can never hurt to have a spare battery
http://cgi.ebay.ca/Brand-NEW-Replac...Accessories&hash=item1c18bab42e#ht_3933wt_821
**EDIT: tee hee...I bought some more cases
This one is really nice. Generic but stylish as well.
http://cgi.ebay.com/Black-S-Shape-T...ccessories&hash=item2564f4a017#ht_1501wt_1139
This one also came in black and hot pink by the same seller.
http://cgi.ebay.com/ws/eBayISAPI.dl...63119&ssPageName=STRK:MEWNX:IT#ht_2030wt_1139
http://cgi.ebay.com/ws/eBayISAPI.dl...89196&ssPageName=STRK:MEWNX:IT#ht_1643wt_1139
I'm the same way too hehe..I got all my accessories from eBay right before I got my inspire and just a minute ago I got this new case that just started selling on eBay:
I got the black on black for 7bills
http://shop.ebay.com/?_from=R40&_trksid=m570&_nkw=inspire+4g+fishbone
sent from my Inspire 4G via XDA App
jadeus0831 said:
I'm the same way too hehe..I got all my accessories from eBay right before I got my inspire and just a minute ago I got this new case that just started selling on eBay:
I got the black on black for 7bills
http://shop.ebay.com/?_from=R40&_trksid=m570&_nkw=inspire+4g+fishbone
sent from my Inspire 4G via XDA App
Click to expand...
Click to collapse
Ooh, yea I've seen that one. Lol and yea, all my accessories came the day after I got my Inspire. Haha, and I thought my timing was awesome.
Sent from my Inspire 4G using XDA Premium App
No offense, but for the link you have for that battery, any battery that only costs $5 has got to be cheaply made and I wouldn't think ANYONE would want anything less than a high grade battery to put in their phone.
So much risk with buying something so cheap compared to paying more for a legit product. For the battery to overheat and damage the phone definitely wouldn't be worth the cost savings with this product.
Just my 2 cents, but to each their own.
PJSkiboy said:
No offense, but for the link you have for that battery, any battery that only costs $5 has got to be cheaply made and I wouldn't think ANYONE would want anything less than a high grade battery to put in their phone.
So much risk with buying something so cheap compared to paying more for a legit product. For the battery to overheat and damage the phone definitely wouldn't be worth the cost savings with this product.
Just my 2 cents, but to each their own.
Click to expand...
Click to collapse
Thanks for the input. However I've never had problems in the past before buying aftermarket battery replacements for any smartphone I've owned. So that's why I continue to buy off eBay, mainly because of great experience.
Anyway, I always do my research first before purchasing aftermarket products and I've never come across anyone with any complaints regarding batteries destroying their phone before....at least with the same phones that I've used. I mean I understand there's always that risk with the cheaper products, but it doesn't really concern me unless I've seen proof that aftermarket batteries for this device specifically has in fact destroyed one's HTC.
No point for me in spending $50 on a product just because of speculation. That's my 2 cents ^.^
Sent from my Inspire 4G using XDA Premium App
Sorry if I inferred you didn't do your research before making a purchase, my apologies if it came across as such.
And if you've had great success with after market batteries in the past and feel comfortable do as such, obviously, good to hear.
Batteries just pose such a problem if they aren't legit, scares me away from purchasing anything other than an HTC battery. Again, that's just me.
I can tell you from experience, and others here can as well, that if you call HTC and complain about the battery life, etc, they'll send you a new one for free. They also sent me a new battery door and SIM door too, no questions asked. It's worth doing if you want another battery!
Silas0220 said:
I can tell you from experience, and others here can as well, that if you call HTC and complain about the battery life, etc, they'll send you a new one for free. They also sent me a new battery door and SIM door too, no questions asked. It's worth doing if you want another battery!
Click to expand...
Click to collapse
Interesting. I'm in Canada tho....would that matter?
Sent from my Inspire 4G using XDA Premium App
OP-
How is the dock? Sturdy? Does it hold the device well? Charges ok? Thanks.
kimtyson said:
OP-
How is the dock? Sturdy? Does it hold the device well? Charges ok? Thanks.
Click to expand...
Click to collapse
The dock is pretty sweet. I specifically got the spare battery because of the dock
I would say it holds the device pretty well. But because the usb port is a bit on the right side of the device, when you plug it in the weight of the phone makes it slant a bit to the left but it's not really that noticeable as you can barely tell in the photos. Regardless it still holds pretty well. I would think the 3rd image I uploaded should speak for itself lol
Excuse the lack of sharpness....I took these photos with my bf's iphone
you should see my case collection haha
churro7 said:
you should see my case collection haha
Click to expand...
Click to collapse
=o i do wanna see it! lol i love accessories!
mizmellyjelly said:
=o i do wanna see it! lol i love accessories!
Click to expand...
Click to collapse
AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH! Now I dont feel like the only one (except I have an Atrix). I spent over $150 just cases alone for my Nexus One back when I had it. I'm not quite there yet with my Atrix but working my way. I just need to get my hands on a few more/colors/styles
Lol! The sad part is I'm still shopping >.< I have a few more coming in the mail ...(teehee)
Sent from my Inspire 4G using XDA Premium App
mizmellyjelly said:
Lol! The sad part is I'm still shopping >.< I have a few more coming in the mail ...(teehee)
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
Not sad at all lol
You should embrace it!
Hi, my name is Purple Drama Llama, and I am an....
Purple Drama Llama said:
Not sad at all lol
You should embrace it!
Hi, my name is Purple Drama Llama, and I am an....
Click to expand...
Click to collapse
I love it! lol! I'm glad I'm not alone here
Sent from my Inspire 4G using XDA Premium App
whew- i thought i was alone in being a junkie for my smartphone accessories. yayay- there are others out there who share similar feelings of enhancing our phones. yet again- i purchased another case for my inspire yesterday. i have this awful "i need it now" problem, so i purchased it from AT&T (blahhhhhness: overpriced) but LOVE.LOVE.LOVE it so much. Ü
Ugh...the white cover case scuffed the bottom right corner of my phone >.< good thing its just the battery cover. Just ordered 2 more as replacements. Lame!
@mavigrrrl I know exactly what you mean. Ebay is a dangerous site for me....lol. I see anything fit for my phone and immediately it's a must have.
Sent from my Inspire 4G using XDA Premium App
I wanted to take good care of my inspire as it is my first smart phone; so i bought a casemate tough case and a PTU case on ebay 1 week before i got my phone!
I still can't decide on which screen protector to use though, been reading all the forums but can't make up my mind on any one in particular
guy4even said:
I wanted to take good care of my inspire as it is my first smart phone; so i bought a casemate tough case and a PTU case on ebay 1 week before i got my phone!
I still can't decide on which screen protector to use though, been reading all the forums but can't make up my mind on any one in particular
Click to expand...
Click to collapse
I just use the super cheap ones that come with my cases. They're pretty good. I don't necessarily need a superfantabulous one because if u mess up then it's such a waste of money. I always screw up on the first try ^_^'
There's anti-glare ones too that are pretty good if you don't like always having to wipe your finger prints off your screen. But they usually degrade the resolution quality very slightly which people usually do mind with an HD screen
Sent from my Inspire 4G using XDA Premium App
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I mean I know it's a very small blemish...but it's not fair that I'm sending them back a 100% perfect condition phone and the replacement they send comes cracked out of the box? (not to mention had finger prints on the camera lens...maybe was a refurb?)
I returned my first One X for wifi issues, it will say I'm connected to wifi full strength but the web won't load at all...however if I turn off wifi and turn it back on it will work again for a few hours or minutes.
I'm now having the same problem with this One X plus I'm pissed they sent a cracked one.
Do you think they'll replace a replacement? I asked for a replacement on my 30th day so it's passed the 30 days now from my original order. Also I feel like they won't believe it was shipped out like that. They're closed atm so I'll have to call tomorrow and figure it out. What do you guys think I should do or what they will do?
Yeah, I would complain. **** that.
Definitely call back and let them know. I'm pretty sure they will send another. Especially since your having issues with the replacement as well.
Sent from my HTC One X
yeah the crack is a crack not a blemish. I would raise hell. as far as wifi, did you try the squeeze test? also was it doing that on different routers or just the one?
Yeah I'm not sure if it's the customs fault at this because correct me if I'm wrong but they check each phone individually before letting them through.
My replacement came in with a blue blemish on the corner but I was able to wipe it off with some of my sailva and shirt lol.
play2lose said:
I mean I know it's a very small blemish...but it's not fair that I'm sending them back a 100% perfect condition phone and the replacement they send comes cracked out of the box? (not to mention had finger prints on the camera lens...maybe was a refurb?)
I returned my first One X for wifi issues, it will say I'm connected to wifi full strength but the web won't load at all...however if I turn off wifi and turn it back on it will work again for a few hours or minutes.
I'm now having the same problem with this One X plus I'm pissed they sent a cracked one.
Do you think they'll replace a replacement? I asked for a replacement on my 30th day so it's passed the 30 days now from my original order. Also I feel like they won't believe it was shipped out like that. They're closed atm so I'll have to call tomorrow and figure it out. What do you guys think I should do or what they will do?
Click to expand...
Click to collapse
Yes, they will replace it. I sent in my atrix two for a replacement, and it too was eventually hricked and wouldn't turn on or charge and it was replaced as well. So give them a call.
nugzo said:
yeah the crack is a crack not a blemish. I would raise hell. as far as wifi, did you try the squeeze test? also was it doing that on different routers or just the one?
Click to expand...
Click to collapse
our phone is not the same as the international version, meaning the antennae is not on the cover anymore, if you take apart your phone, you will see that. It does not have any connectors so that test is useless.
Good to know my chances of getting another replacement are good! I'm pretty sure the crack was from their shipping. They sent the HTC One X box in another box that was just slightly larger...with absolutely NO packing material. Not even brown paper. It was just shaking around in there. Never had such poor shipping like that on a new phone before.
And both this phone and my last one I tried the squeeze test...didn't change anything...I was getting good reception with Wifi Analyzer on both phones without squeezing...it just eventually cuts off and won't work till I restart wifi. Happens on multiple different routers.
I am a bit bummed though. Battery life on this one was literally almost TWICE as good as my first One X. I had it for 30 days and pretty much ALWAYS got 2 hours of on screen time exactly. The first day with this replacement phone I had about 9 hours of use and 50% battery left which was about normal for my first phone...then I saw that the on screen time was 2 hours and 20 minutes! I can get about 3-4 hours on screen now with this replacement. Hopefully the next one is crack free + another good battery!
Jelly Nugget said:
our phone is not the same as the international version, meaning the antennae is not on the cover anymore, if you take apart your phone, you will see that. It does not have any connectors so that test is useless.
Click to expand...
Click to collapse
Where did you see this, I would like to confirm.
Sent from my HTC One X using Tapatalk 2
play2lose said:
I mean I know it's a very small blemish...but it's not fair that I'm sending them back a 100% perfect condition phone and the replacement they send comes cracked out of the box? (not to mention had finger prints on the camera lens...maybe was a refurb?)
Click to expand...
Click to collapse
Wait.. you sent back a 100% perfect condition phone? Obviously it WASN'T perfect....
I wouldn't put up with it for a minute. You should contact them ASAP.
Also I suspect if you hold off on it they will probably not accept it back because how do they know if you cracked it or if it was something from shipping?
RiPpeR_dUdE said:
Wait.. you sent back a 100% perfect condition phone? Obviously it WASN'T perfect....
Click to expand...
Click to collapse
Perfect CONDITION obviously he was referring to physically perfect. Come on man :banghead:
Shaddy-Z. said:
Perfect CONDITION obviously he was referring to physically perfect. Come on man :banghead:
Click to expand...
Click to collapse
Haha yeah that's what I was talking about....I had a screen protector and case on my first One X from day one...and it's in perfect physical condition while my replacement is NOT!
Amazon is very good about replacements just contact them. They're mobile phone sales department is especially good
play2lose said:
Haha yeah that's what I was talking about....I had a screen protector and case on my first One X from day one...and it's in perfect physical condition while my replacement is NOT!
Click to expand...
Click to collapse
Curious...what was wrong with your first phone anyway?
Sent from my HTC One X using Tapatalk 2
gunnyman said:
Amazon is very good about replacements just contact them. They're mobile phone sales department is especially good
Click to expand...
Click to collapse
+1. Always had a wonderful experience with Amazon returns/exchanges. They're all about volume, anyway, not being ticky-tacky about little single purchases.
corythug said:
Where did you see this, I would like to confirm.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I've had mine completely apart twice now and our antenna is not on the cover. And the 5 metal dots on the back of ur phone, they all 5 make contact to points on the board, by the antenna, so they're actually functional as an antenna extension. Pretty cool!!!
Sent from my HTC One X using xda premium
Send that cracked egg back immediately.
Sent from my HTC One XL using XDA
Add me to the "send it back" list. That's not right in any way.
I wouldn't think twice about asking for a replacement.
Sent from my HTC One XL using Tapatalk 2
I've had a little accident regarding my Note 3. I was taking part in my hobby (Horse Riding) during a trot my phone decided to fall of my pocket. (when not having lessons I have a Bluetooth ear piece for taking phone calls). Long story short, my phone got trodden on by 200lbs, twice, 200lbs per hoof.
What I want to know is, is there anyone else that has had a lot of pressure placed on their phones?
Picture if anyone is interested: http://i.imgur.com/VlFWjgH.jpg
androidlover287 said:
Picture if anyone is interested: http://i.imgur.com/VlFWjgH.jpg
Click to expand...
Click to collapse
Amazing photo. I cannot see even the tiniest mark on the glass.
paulrh said:
Amazing photo. I cannot see even the tiniest mark on the glass.
Click to expand...
Click to collapse
I don't have a spare camera, That picture is for anyone wants to how much pressure this device can take.
androidlover287 said:
I don't have a spare camera, That picture is for anyone wants to how much pressure this device can take.
Click to expand...
Click to collapse
You don't need a spare camera. You can take a screenshot and show it to us!
Signed in for the first time in months just to say that this thread is hilarious. That smug face.
idiot..... lol
Sent from my SM-N900 using XDA Premium 4 mobile app
Try that again on tarmac and let us know but this time show the pic of your phone instead.
Haha yeah I was gonna say.
Still even with the loose substrate I think it held up quite well to the increased pressure compared to other phones due to its size.
How do u know it's exactly 200 lb per hoof. What if one hoof was smaller then the other.
How do u know which hoof..
Serious questions man lol.
Sent from my SM-N9005 using xda app-developers app
I didn't think people we're replying... I don't that was just a wild guess (the horse (Small pony) + tack + me is 800lbs...I don't have a camera to get a picture...but the little tiny crack is still there in the bottom left of the screen.
not sure how much kilos but my daugther always steps on it and thinks that its like something to step on. and she always throws it here and there. i has gone through a lot of throwing. it even landed face first on solid concrete from lets say 20". (not to imagine it was thrown really hard). but not a single dent/crack whatsoever. really happy with it for now. its handling the brutal day to day life. lol
btw, mine has a back case. and the lower/upper side of the phone is completely unprotected. and it has a screen protector that wasn't cheap and that the guy that sold it to me when i bought the phone said it is genuine stuff. lol
have fun killing your phone mate
androidlover287 said:
I've had a little accident regarding my Note 3. I was taking part in my hobby (Horse Riding) during a trot my phone decided to fall of my pocket. (when not having lessons I have a Bluetooth ear piece for taking phone calls). Long story short, my phone got trodden on by 200lbs, twice, 200lbs per hoof.
What I want to know is, is there anyone else that has had a lot of pressure placed on their phones?
Picture if anyone is interested: http://i.imgur.com/VlFWjgH.jpg
Click to expand...
Click to collapse
It depends on how it fell and if it was face down or face up. Pretty sure it was fave down in the dirt. The dirt probably soften the hit and the back of the phone is straight plastic
sent from my iPhone 6s 64gb 5.7inch Super Oled screen and spen
JAMIE1000UK said:
How do u know it's exactly 200 lb per hoof. What if one hoof was smaller then the other.
How do u know which hoof..
Serious questions man lol.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
If one hoof was smaller it would still be the same 200lb exerted over a smaller surface area ha it wouldn't make it lighter.
Sent from my SM-N9005 using Tapatalk
This thread really doesn't matter anymore....the phone survived and this happened back in November...I don't actually remember it happening now too well (My memory is terrible) and I don't care too much as it's a small crack and it doesn't bother me
androidlover287 said:
This thread really doesn't matter anymore....the phone survived and this happened back in November...I don't actually remember it happening now too well (My memory is terrible) and I don't care too much as it's a small crack and it doesn't bother me
Click to expand...
Click to collapse
Can we get a video of the horse biting it please?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
sweatingmytittsoff said:
If one hoof was smaller it would still be the same 200lb exerted over a smaller surface area ha it wouldn't make it lighter.
Click to expand...
Click to collapse
not to mention the fact that the horse/pony (to me it looks more like a big pony) is never rollin' on 4 hoofs at the same time...there are at the most 3 hoofs on da ground when he's ....hmmmm.. rollin' ....it's called dynamic weight distribution and, depending on da hoof, it could've exerted as much as 400lb on da device...and if da pony was fitted wit dem steel rims (horsyshoes) no way that piece could've escaped.....
...mabe' neva happened....
htc9420 said:
not to mention the fact that the horse/pony (to me it looks more like a big pony) is never rollin' on 4 hoofs at the same time...there are at the most 3 hoofs on da ground when he's ....hmmmm.. rollin' ....it's called dynamic weight distribution and, depending on da hoof, it could've exerted as much as 400lb on da device...and if da pony was fitted wit dem steel rims (horsyshoes) no way that piece could've escaped.....
...mabe' neva happened....
Click to expand...
Click to collapse
the moral of the story is: dont take your note 3 on a donkey....
all this horsing around has given me headache....
The phone is good for upto 218lbs of direct pressure.....try it again after you horse and you have eaten.
Well guys/gals my Note 3 screen has decided to delaminate itself 2 weeks after the warranty ended. It started out as a couple small lines and is gradually getting worse and worse adding new lines often.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I'm only two weeks past my one year warranty period so I decided to email Samsung about it. I described the exact issue with a photo and sent it off last night. I got a reply back this morning, not even 12hrs later on a weekend with what was almost an automated response back. The person or robot on the other end didn't read or understand my issue and responded back with a typical copy and paste customer response. I provided the picture you see below and they replied...
Thank you for contacting Samsung Customer Care.
I see that there is a dot on the screen and you would like to fix the issue.
I am sorry to know about and I do understand your concern.
If you are using any screen protector, please remove it and check for the results.
In case if the issue persists, it need to be examined with the authorized service technician.
Click to expand...
Click to collapse
They then go on about if it's under warranty do this and if not do that when their form asks for a purchase date and they know if it's still warrantied. Is it so hard to actually get in touch with someone who cares more than simply creating another statistic.
I'm sad that my phone self destructed and I'm sad that Samsung customer service stinks.
Delaminate? Maybe I'm reading the photo wrong but it looks like some deep scratches to me.
No scratches, the digitizer is delaminating from the glass.
opensourcefan said:
No scratches, the digitizer is delaminating from the glass.
Click to expand...
Click to collapse
And what proves that?
It was shown to a Samsung service tech... same issue as this one - http://forum.xda-developers.com/galaxy-s3/help/problem-screen-t2231143 and it's almost that long now.
But hey, thanks for the moral support, it's been great defending my post. I'm already in the dumps so I thought posting here and making it worse would be a good idea.
Defensive much?
Pagnell said:
Defensive much?
Click to expand...
Click to collapse
It's sad that you can't see why I am.
opensourcefan said:
It's sad that you can't see why I am.
Click to expand...
Click to collapse
Not really. It's not as if anyone suggested you were lying.
Anyway, I'm unsure where you got the idea that you're two weeks past your warranty period, Samsung phones come with a 24 month warranty, and as the Note 3 was only released 13 months ago, you're pretty much guaranteed to have this fixed by them if what you're suggesting is the fault is true. They can only do so much with a photo, you need to send the handset to them.
Pagnell said:
Not really. It's not as if anyone suggested you were lying.
Anyway, I'm unsure where you got the idea that you're two weeks past your warranty period, Samsung phones come with a 24 month warranty, and as the Note 3 was only released 13 months ago, you're pretty much guaranteed to have this fixed by them if what you're suggesting is the fault is true. They can only do so much with a photo, you need to send the handset to them.
Click to expand...
Click to collapse
That's just for us, because the EU enforces the 24 months warranty period to protect customers.
He's from Canada, and they only get 12 months.
Christ, that must be annoying.
Here's what it looks like today. Correct on only 12 months warranty but the service fella that I spoke with may help me out. Going to see him tomorrow, fingers crossed.
I can confirm this problem, cause a friend of me have the same problem on his Note 3.
Have you tried turning it off and on again?
Sorry couldnt resist..same thing happened to my s3 exactly 2 years after purchase, its like the gel filler underneath the glass starts to breakdown, then air gets in and the real problems begin. Quite scary really. You can replace the digitizer and glass but they are never the same again.
Sent from my SM-N9005 using XDA Free mobile app
Lol
It has been quite the interesting ordeal. I watched it go from a tiny thing to what you see in the last pic. Seems as though it changes every few hours or so.
Would screen protectors and the such help prevent bthis problem? Or is it something that is naturally bound to happen to the device?
Fideon said:
Would screen protectors and the such help prevent bthis problem? Or is it something that is naturally bound to happen to the device?
Click to expand...
Click to collapse
Negative, this is an internal issue and as such cannot be helped by exterior cosmetic protection. If this starts to happen you're pretty much fu*ked as far as saving or preventing it goes. Best thing to do is send it back to Samsung or if your warranty is up, repair it through 3rd party.
NocturnalDroid said:
Negative, this is an internal issue and as such cannot be helped by exterior cosmetic protection. If this starts to happen you're pretty much fu*ked as far as saving or preventing it goes. Best thing to do is send it back to Samsung or if your warranty is up, repair it through 3rd party.
Click to expand...
Click to collapse
Well s**t. I know that this is an internal issue but do we know if there's anything that accelerates this process or that increases the chances of this happening? Better yet, do we know about ways to delay it better yet to prevent it? I want my phone to last somewhat longer than 2 years!
Fideon said:
Well s**t. I know that this is an internal issue but do we know if there's anything that accelerates this process or that increases the chances of this happening? Better yet, do we know about ways to delay it better yet to prevent it? I want my phone to last somewhat longer than 2 years!
Click to expand...
Click to collapse
I'm guessing there aren't ways to prevent it directly, just looking after your phone properly, not dropping it, not leaving it in open arid environments (like around seawater for example). As far as I am aware this isn't a widely reported issue, and has never been isolated to just Samsung but seems Samsung has the most issues (though still quite rare). Maybe it is a manufacturing fault at some point with a minority of handsets.
NocturnalDroid said:
I'm guessing there aren't ways to prevent it directly, just looking after your phone properly, not dropping it, not leaving it in open arid environments (like around seawater for example). As far as I am aware this isn't a widely reported issue, and has never been isolated to just Samsung but seems Samsung has the most issues (though still quite rare). Maybe it is a manufacturing fault at some point with a minority of handsets.
Click to expand...
Click to collapse
I understand. I always take good care of my phone, I'll keep an eye on the screen... Obviously. Anyways thanks a lot for the info NocturnalDroid!
Fideon said:
I understand. I always take good care of my phone, I'll keep an eye on the screen... Obviously. Anyways thanks a lot for the info NocturnalDroid!
Click to expand...
Click to collapse
Are you new to the Note 3? I have just sold my LG G3 to come to Note 3.