Got my replacement One X from Amazon...but it looks like this. - AT&T, Rogers HTC One X, Telstra One XL

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I mean I know it's a very small blemish...but it's not fair that I'm sending them back a 100% perfect condition phone and the replacement they send comes cracked out of the box? (not to mention had finger prints on the camera lens...maybe was a refurb?)
I returned my first One X for wifi issues, it will say I'm connected to wifi full strength but the web won't load at all...however if I turn off wifi and turn it back on it will work again for a few hours or minutes.
I'm now having the same problem with this One X plus I'm pissed they sent a cracked one.
Do you think they'll replace a replacement? I asked for a replacement on my 30th day so it's passed the 30 days now from my original order. Also I feel like they won't believe it was shipped out like that. They're closed atm so I'll have to call tomorrow and figure it out. What do you guys think I should do or what they will do?

Yeah, I would complain. **** that.

Definitely call back and let them know. I'm pretty sure they will send another. Especially since your having issues with the replacement as well.
Sent from my HTC One X

yeah the crack is a crack not a blemish. I would raise hell. as far as wifi, did you try the squeeze test? also was it doing that on different routers or just the one?

Yeah I'm not sure if it's the customs fault at this because correct me if I'm wrong but they check each phone individually before letting them through.
My replacement came in with a blue blemish on the corner but I was able to wipe it off with some of my sailva and shirt lol.

play2lose said:
I mean I know it's a very small blemish...but it's not fair that I'm sending them back a 100% perfect condition phone and the replacement they send comes cracked out of the box? (not to mention had finger prints on the camera lens...maybe was a refurb?)
I returned my first One X for wifi issues, it will say I'm connected to wifi full strength but the web won't load at all...however if I turn off wifi and turn it back on it will work again for a few hours or minutes.
I'm now having the same problem with this One X plus I'm pissed they sent a cracked one.
Do you think they'll replace a replacement? I asked for a replacement on my 30th day so it's passed the 30 days now from my original order. Also I feel like they won't believe it was shipped out like that. They're closed atm so I'll have to call tomorrow and figure it out. What do you guys think I should do or what they will do?
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Click to collapse
Yes, they will replace it. I sent in my atrix two for a replacement, and it too was eventually hricked and wouldn't turn on or charge and it was replaced as well. So give them a call.

nugzo said:
yeah the crack is a crack not a blemish. I would raise hell. as far as wifi, did you try the squeeze test? also was it doing that on different routers or just the one?
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our phone is not the same as the international version, meaning the antennae is not on the cover anymore, if you take apart your phone, you will see that. It does not have any connectors so that test is useless.

Good to know my chances of getting another replacement are good! I'm pretty sure the crack was from their shipping. They sent the HTC One X box in another box that was just slightly larger...with absolutely NO packing material. Not even brown paper. It was just shaking around in there. Never had such poor shipping like that on a new phone before.
And both this phone and my last one I tried the squeeze test...didn't change anything...I was getting good reception with Wifi Analyzer on both phones without squeezing...it just eventually cuts off and won't work till I restart wifi. Happens on multiple different routers.
I am a bit bummed though. Battery life on this one was literally almost TWICE as good as my first One X. I had it for 30 days and pretty much ALWAYS got 2 hours of on screen time exactly. The first day with this replacement phone I had about 9 hours of use and 50% battery left which was about normal for my first phone...then I saw that the on screen time was 2 hours and 20 minutes! I can get about 3-4 hours on screen now with this replacement. Hopefully the next one is crack free + another good battery!

Jelly Nugget said:
our phone is not the same as the international version, meaning the antennae is not on the cover anymore, if you take apart your phone, you will see that. It does not have any connectors so that test is useless.
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Where did you see this, I would like to confirm.
Sent from my HTC One X using Tapatalk 2

play2lose said:
I mean I know it's a very small blemish...but it's not fair that I'm sending them back a 100% perfect condition phone and the replacement they send comes cracked out of the box? (not to mention had finger prints on the camera lens...maybe was a refurb?)
Click to expand...
Click to collapse
Wait.. you sent back a 100% perfect condition phone? Obviously it WASN'T perfect....

I wouldn't put up with it for a minute. You should contact them ASAP.
Also I suspect if you hold off on it they will probably not accept it back because how do they know if you cracked it or if it was something from shipping?

RiPpeR_dUdE said:
Wait.. you sent back a 100% perfect condition phone? Obviously it WASN'T perfect....
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Perfect CONDITION obviously he was referring to physically perfect. Come on man :banghead:

Shaddy-Z. said:
Perfect CONDITION obviously he was referring to physically perfect. Come on man :banghead:
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Haha yeah that's what I was talking about....I had a screen protector and case on my first One X from day one...and it's in perfect physical condition while my replacement is NOT!

Amazon is very good about replacements just contact them. They're mobile phone sales department is especially good

play2lose said:
Haha yeah that's what I was talking about....I had a screen protector and case on my first One X from day one...and it's in perfect physical condition while my replacement is NOT!
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Curious...what was wrong with your first phone anyway?
Sent from my HTC One X using Tapatalk 2

gunnyman said:
Amazon is very good about replacements just contact them. They're mobile phone sales department is especially good
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+1. Always had a wonderful experience with Amazon returns/exchanges. They're all about volume, anyway, not being ticky-tacky about little single purchases.

corythug said:
Where did you see this, I would like to confirm.
Sent from my HTC One X using Tapatalk 2
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I've had mine completely apart twice now and our antenna is not on the cover. And the 5 metal dots on the back of ur phone, they all 5 make contact to points on the board, by the antenna, so they're actually functional as an antenna extension. Pretty cool!!!
Sent from my HTC One X using xda premium

Send that cracked egg back immediately.
Sent from my HTC One XL using XDA

Add me to the "send it back" list. That's not right in any way.

I wouldn't think twice about asking for a replacement.
Sent from my HTC One XL using Tapatalk 2

Related

Had to replace my tb=/

So I had the sunken power button on my tb and wasnt going to get it exchanged but it kept sinking and now is flush with the top of the phone. So now I will have to reroot it once I get it should be in tomorrow. Hopefully this isnt a recurring thing with HTC
My power but is starting to get there too. I may have to exchange. Did they give you any problems?
Sent from my ADR6400L using XDA App
Dang what is it with HTC and bad power buttons!!!! My Nexus One had a bad power button, I know that was a huge problem and now more reports of bad power buttons!!
FIX YOUR QUALITY CONTROL HTC!!!
gregdalfonso said:
My power but is starting to get there too. I may have to exchange. Did they give you any problems?
Sent from my ADR6400L using XDA App
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Nope they were really helpful I emailed them because I am away at college now and cnt get to a verizon store and they didnt even ask for a picture(which i took incase they asked) should be coming in tomorrow. I just said how it was really hard to hit the button since it had sunk in so far. Hopefully the one they send doesnt have this same issue.
The power button on the Thunderbolt does not stick out much anyways so your replacement probably won't be much different than the original.
dirtyfingers said:
The power button on the Thunderbolt does not stick out much anyways so your replacement probably won't be much different than the original.
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Well seeing how my tb now the button is flush and all the ones i saw on the internet stick out farther and some saying theres stick out as much as the volume buttons anything is better then how it is now.
I'm aweful concerned about this too because I constantly use that button in lieu of any other hard buttons I can depress to activate the screen. I use my phone as a clock all the time, and since I'm a little OCD I look at it like every 30-45 minutes to see what time it is (and how soon I can have my next break and therefore cigarette, but I digress). I hope this doesn't happen to my phone.. I'm already outside my 14 days.
Would this be covered under warranty?
I just looked.. mine is sinking.in. Also...good thing I'm replacing mine due to low volume issues..things are force closing I don't even have open lol like mms..xda app.. I hope I just got a bad unit
Sent from my ADR6400L using XDA App
nerozehl said:
I'm aweful concerned about this too because I constantly use that button in lieu of any other hard buttons I can depress to activate the screen. I use my phone as a clock all the time, and since I'm a little OCD I look at it like every 30-45 minutes to see what time it is (and how soon I can have my next break and therefore cigarette, but I digress). I hope this doesn't happen to my phone.. I'm already outside my 14 days.
Would this be covered under warranty?
Click to expand...
Click to collapse
You get a 1 year manufacturer warranty
ckochinsky125 said:
You get a 1 year manufacturer warranty
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This might be a silly question but if I were to get a replacement, would HTC send me a phone before I would have to send mines back?
Smok3d said:
This might be a silly question but if I were to get a replacement, would HTC send me a phone before I would have to send mines back?
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Yep
Sent from my ADR6400L using XDA Premium App
There's been alot of power button issues, I took one back already and this one send to be sinking a little too
corenojoe said:
There's been alot of power button issues, I took one back already and this one send to be sinking a little too
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Click to collapse
It seems to be happening pretty frequently I know before if you had a phone and had to get 4 or more replacements they would let you choose a different phone idk if that is still the case. Although there isnt another phone I want I just want a tb without a sinking power button.
ckochinsky125 said:
Nope they were really helpful I emailed them because I am away at college now and cnt get to a verizon store and they didnt even ask for a picture(which i took incase they asked) should be coming in tomorrow. I just said how it was really hard to hit the button since it had sunk in so far. Hopefully the one they send doesnt have this same issue.
Click to expand...
Click to collapse
You happen to have that picture handy? I'd like to see what a sunken power button looks like.
I only have the sinking issue when I have the extended battery door on. Pisses me off that I have to really depress to get the button to work.
*edit*
It's happening with either doors..damnit, this is going to be the second one I'm returning
corenojoe said:
There's been alot of power button issues, I took one back already and this one send to be sinking a little too
Click to expand...
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Verizon didn't give you any issue exchanging it?
ddgarcia05 said:
You happen to have that picture handy? I'd like to see what a sunken power button looks like.
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D3TH METAL said:
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Looks almost better then mine...
I think almost all bolts are going to suffer with this.
Smok3d said:
This might be a silly question but if I were to get a replacement, would HTC send me a phone before I would have to send mines back?
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They will likely ask you for a credit card to put a temporary hold in the amount of the phone's value. When they receive the old one, the charge goes away. (The charge is for collateral, in the event you do not send the old one back.)
If your doing a warranty replacement. No credit card is needed. They actually ship you one fedex and then you have 5 days to ship back the old one. A sunken button does qualify as manufacture defect. Also couple things to note, if you do do a warranty claim its free but they send you a like new referb device. But if you go into a corporate store they'll switch you out right there on the spot with a brand new one. Warranties are good for a year upon initial purchase. Warranties doesn't cover lost, stolen, water damage and physical abuse.

Because I'm such an accessory wh0re.... ^.^

Everytime I get a new smartphone, the first thing I do is start shopping on ebay. Don't mind me, I just like show and tell.
In case your interested, I included a link to the listing for each image =3
It was so hard to decide on a color so I got a bundled pack
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http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=170629102877#ht_5070wt_972
http://cgi.ebay.ca/ws/eBayISAPI.dll...869436&ssPageName=STRK:MEWNX:IT#ht_1744wt_952
I've seen this one in a variety of colors as well
http://cgi.ebay.ca/ws/eBayISAPI.dll...006354&ssPageName=STRK:MEWNX:IT#ht_1728wt_952
This one is because I'm such a girl ^.^
http://cgi.ebay.ca/ws/eBayISAPI.dll...744159&ssPageName=STRK:MEWNX:IT#ht_2801wt_756
Dual dock charger/battery charger
http://www.truesupplier.com/htc-desire-hd-dual-functional-charger-black-pr-25679.html
And last but not least..it can never hurt to have a spare battery
http://cgi.ebay.ca/Brand-NEW-Replac...Accessories&hash=item1c18bab42e#ht_3933wt_821
**EDIT: tee hee...I bought some more cases
This one is really nice. Generic but stylish as well.
http://cgi.ebay.com/Black-S-Shape-T...ccessories&hash=item2564f4a017#ht_1501wt_1139
This one also came in black and hot pink by the same seller.
http://cgi.ebay.com/ws/eBayISAPI.dl...63119&ssPageName=STRK:MEWNX:IT#ht_2030wt_1139
http://cgi.ebay.com/ws/eBayISAPI.dl...89196&ssPageName=STRK:MEWNX:IT#ht_1643wt_1139
I'm the same way too hehe..I got all my accessories from eBay right before I got my inspire and just a minute ago I got this new case that just started selling on eBay:
I got the black on black for 7bills
http://shop.ebay.com/?_from=R40&_trksid=m570&_nkw=inspire+4g+fishbone
sent from my Inspire 4G via XDA App
jadeus0831 said:
I'm the same way too hehe..I got all my accessories from eBay right before I got my inspire and just a minute ago I got this new case that just started selling on eBay:
I got the black on black for 7bills
http://shop.ebay.com/?_from=R40&_trksid=m570&_nkw=inspire+4g+fishbone
sent from my Inspire 4G via XDA App
Click to expand...
Click to collapse
Ooh, yea I've seen that one. Lol and yea, all my accessories came the day after I got my Inspire. Haha, and I thought my timing was awesome.
Sent from my Inspire 4G using XDA Premium App
No offense, but for the link you have for that battery, any battery that only costs $5 has got to be cheaply made and I wouldn't think ANYONE would want anything less than a high grade battery to put in their phone.
So much risk with buying something so cheap compared to paying more for a legit product. For the battery to overheat and damage the phone definitely wouldn't be worth the cost savings with this product.
Just my 2 cents, but to each their own.
PJSkiboy said:
No offense, but for the link you have for that battery, any battery that only costs $5 has got to be cheaply made and I wouldn't think ANYONE would want anything less than a high grade battery to put in their phone.
So much risk with buying something so cheap compared to paying more for a legit product. For the battery to overheat and damage the phone definitely wouldn't be worth the cost savings with this product.
Just my 2 cents, but to each their own.
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Click to collapse
Thanks for the input. However I've never had problems in the past before buying aftermarket battery replacements for any smartphone I've owned. So that's why I continue to buy off eBay, mainly because of great experience.
Anyway, I always do my research first before purchasing aftermarket products and I've never come across anyone with any complaints regarding batteries destroying their phone before....at least with the same phones that I've used. I mean I understand there's always that risk with the cheaper products, but it doesn't really concern me unless I've seen proof that aftermarket batteries for this device specifically has in fact destroyed one's HTC.
No point for me in spending $50 on a product just because of speculation. That's my 2 cents ^.^
Sent from my Inspire 4G using XDA Premium App
Sorry if I inferred you didn't do your research before making a purchase, my apologies if it came across as such.
And if you've had great success with after market batteries in the past and feel comfortable do as such, obviously, good to hear.
Batteries just pose such a problem if they aren't legit, scares me away from purchasing anything other than an HTC battery. Again, that's just me.
I can tell you from experience, and others here can as well, that if you call HTC and complain about the battery life, etc, they'll send you a new one for free. They also sent me a new battery door and SIM door too, no questions asked. It's worth doing if you want another battery!
Silas0220 said:
I can tell you from experience, and others here can as well, that if you call HTC and complain about the battery life, etc, they'll send you a new one for free. They also sent me a new battery door and SIM door too, no questions asked. It's worth doing if you want another battery!
Click to expand...
Click to collapse
Interesting. I'm in Canada tho....would that matter?
Sent from my Inspire 4G using XDA Premium App
OP-
How is the dock? Sturdy? Does it hold the device well? Charges ok? Thanks.
kimtyson said:
OP-
How is the dock? Sturdy? Does it hold the device well? Charges ok? Thanks.
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Click to collapse
The dock is pretty sweet. I specifically got the spare battery because of the dock
I would say it holds the device pretty well. But because the usb port is a bit on the right side of the device, when you plug it in the weight of the phone makes it slant a bit to the left but it's not really that noticeable as you can barely tell in the photos. Regardless it still holds pretty well. I would think the 3rd image I uploaded should speak for itself lol
Excuse the lack of sharpness....I took these photos with my bf's iphone
you should see my case collection haha
churro7 said:
you should see my case collection haha
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=o i do wanna see it! lol i love accessories!
mizmellyjelly said:
=o i do wanna see it! lol i love accessories!
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AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH! Now I dont feel like the only one (except I have an Atrix). I spent over $150 just cases alone for my Nexus One back when I had it. I'm not quite there yet with my Atrix but working my way. I just need to get my hands on a few more/colors/styles
Lol! The sad part is I'm still shopping >.< I have a few more coming in the mail ...(teehee)
Sent from my Inspire 4G using XDA Premium App
mizmellyjelly said:
Lol! The sad part is I'm still shopping >.< I have a few more coming in the mail ...(teehee)
Sent from my Inspire 4G using XDA Premium App
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Not sad at all lol
You should embrace it!
Hi, my name is Purple Drama Llama, and I am an....
Purple Drama Llama said:
Not sad at all lol
You should embrace it!
Hi, my name is Purple Drama Llama, and I am an....
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I love it! lol! I'm glad I'm not alone here
Sent from my Inspire 4G using XDA Premium App
whew- i thought i was alone in being a junkie for my smartphone accessories. yayay- there are others out there who share similar feelings of enhancing our phones. yet again- i purchased another case for my inspire yesterday. i have this awful "i need it now" problem, so i purchased it from AT&T (blahhhhhness: overpriced) but LOVE.LOVE.LOVE it so much. Ü
Ugh...the white cover case scuffed the bottom right corner of my phone >.< good thing its just the battery cover. Just ordered 2 more as replacements. Lame!
@mavigrrrl I know exactly what you mean. Ebay is a dangerous site for me....lol. I see anything fit for my phone and immediately it's a must have.
Sent from my Inspire 4G using XDA Premium App
I wanted to take good care of my inspire as it is my first smart phone; so i bought a casemate tough case and a PTU case on ebay 1 week before i got my phone!
I still can't decide on which screen protector to use though, been reading all the forums but can't make up my mind on any one in particular
guy4even said:
I wanted to take good care of my inspire as it is my first smart phone; so i bought a casemate tough case and a PTU case on ebay 1 week before i got my phone!
I still can't decide on which screen protector to use though, been reading all the forums but can't make up my mind on any one in particular
Click to expand...
Click to collapse
I just use the super cheap ones that come with my cases. They're pretty good. I don't necessarily need a superfantabulous one because if u mess up then it's such a waste of money. I always screw up on the first try ^_^'
There's anti-glare ones too that are pretty good if you don't like always having to wipe your finger prints off your screen. But they usually degrade the resolution quality very slightly which people usually do mind with an HD screen
Sent from my Inspire 4G using XDA Premium App

Water damaged my SGS3, where to go from here?

I accidentally dropped my brand new phone in some water, and I thought it was dead at first but after a couple days it booted fine, but the battery seems to drain pretty fast and it also periodically vibrates when it's off but the battery is in. I want to get it replaced but I'm not sure what my best options are. Can I sign up for Asurion insurance and get a replacement with a deductible? The water damage indicators are pink so they'll know it's water damaged but I'm not sure what they cover (and I'd probably have to say that it happened after I signed up). Anyone else have experience with Asurion? Thanks!
(as a side note, I might consider just selling it as a damaged phone on ebay/swappa I guess. It still works fine besides the battery drain and the vibrating but I don't know how long that will last).
did you already dry it out in a bag of rice?
I've never had to deal with Asurion, but you might be able to get away with getting a refurb by telling them that the battery life is terrible and have them think it's a faulty phone.
Just don't mention the water damage, because I can tell you that my phone already had the water markers tripped right after I unboxed it. It was kind of ridiculous.
The rice thing really works. I dropped my Galaxy Nexus into an undesirable liquid (dont ask) and I quickly took the battery out, rinsed it off again and shook it dry (washed hands!). Put it in a bag of rice over a 2 day period and when I put the battery back in, it fired right up and have had no issues.. Couldnt hurt to give it a try...
Bleeds
iofthestorm said:
I accidentally dropped my brand new phone in some water, and I thought it was dead at first but after a couple days it booted fine, but the battery seems to drain pretty fast and it also periodically vibrates when it's off but the battery is in. I want to get it replaced but I'm not sure what my best options are. Can I sign up for Asurion insurance and get a replacement with a deductible? The water damage indicators are pink so they'll know it's water damaged but I'm not sure what they cover (and I'd probably have to say that it happened after I signed up). Anyone else have experience with Asurion? Thanks!
(as a side note, I might consider just selling it as a damaged phone on ebay/swappa I guess. It still works fine besides the battery drain and the vibrating but I don't know how long that will last).
Click to expand...
Click to collapse
Asurion will replace with deductible even if the phone is stolen lost dropped in water etc
Sent from my SCH-I535 using xda premium
vdChild said:
Asurion will replace with deductible even if the phone is stolen lost dropped in water etc
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
However, that deductible is $99.
pdpfortune said:
However, that deductible is $99.
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Which beats the hell out of the cost of a new phone. Insurance is so worth it.
*DISCLAIMER* This reply was not sarcastic/confrontational/trolling. Just adding some cents *DISCLAIMER*
I wish phone companys would start to waterproof phones. it seems like something so portable should be a given.
bleeds said:
The rice thing really works. I dropped my Galaxy Nexus into an undesirable liquid (dont ask) and I quickly took the battery out, rinsed it off again and shook it dry (washed hands!). Put it in a bag of rice over a 2 day period and when I put the battery back in, it fired right up and have had no issues.. Couldnt hurt to give it a try...
Bleeds
Click to expand...
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You dropped it in a toilet full of pee. It's ok. It happens.
AlexDeGruven said:
You dropped it in a toilet full of pee. It's ok. It happens.
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LOL, yea that happened to me once years ago with an old flip-phone.
The screen turned all black & it wouldn't turn on at all. Three days later, I noticed the screen looked normal again so I tried turning it on.
Much to my amazement, it fired right up & made a call just fine. I thought it was fine then, but after I didn't get any calls for two days (this was before texting) I realized it didn't ring or vibrate anymore so unless you where looking right at it you could never tell when a call was coming in......
LOL actually that's where I dropped it too, and my first instinct was to try to wash it off which was retarded; I was a TA for a circuits class at a rather prominent university last semester so I should probably turn in my electronics card at the door . Well, actually I first tried to turn it off but the power button was not responding and I didn't think to pull out the battery before trying to wash it off. I knew about the rice thing but I didn't think to do it, I actually just left it alone and it started working again after a couple days. The behavior has been kind of odd actually, the first few days it was kind of fine with mediocre battery life and the weird vibrating thing, then battery life actually approached normal and the vibrating stopped, but afterwards battery life got really bad again. Now it drains at a constant rate as if I was using it all the time and when I try to charge it the battery heats up quite a bit. I'm not going to try to charge it anymore until I get back to the US and I already ordered a new battery, if that works normally then I'll just keep the phone but otherwise I'll have to figure something out. I think worst case I might be able to sell it for about $400 as is on ebay, perhaps with a memory card or something.
The main question I actually had which no one really answered was when can I add Asurion insurance? I thought it's within the first 30 days of having the device right? Since I got it on the 10th of July that means I can do it on the 9th of August, right? Can't seem to figure out if I can add it online or whether I have to call in. If it's within 30 days of ordering that will suck but hopefully that's not the case.
Call in the Verizon. Usually asurion has open enrollment even after the 30 day period. There is a deductible you can also insure it at best buy within the first 30 days. I there is no deductible and it's 9.99 a month. If using insurance though through asurion you can claim it as lost and sell it with a bad esn on ebay if money is a issue.
Sent from my SCH-I535 using Tapatalk 2
johnnilsson said:
Call in the Verizon. Usually asurion has open enrollment even after the 30 day period. There is a deductible you can also insure it at best buy within the first 30 days. I there is no deductible and it's 9.99 a month. If using insurance though through asurion you can claim it as lost and sell it with a bad esn on ebay if money is a issue.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Sounds like fraud...
Sent from my iPad using Tapatalk HD
ancashion said:
Sounds like fraud...
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Jeez.....
johnnilsson said:
Call in the Verizon. Usually asurion has open enrollment even after the 30 day period. There is a deductible you can also insure it at best buy within the first 30 days. I there is no deductible and it's 9.99 a month. If using insurance though through asurion you can claim it as lost and sell it with a bad esn on ebay if money is a issue.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
ancashion said:
Sounds like fraud...
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Apple user, classic...
It is fraud, adding the insurance after the fact and keeping the device and selling it on Ebay, if nothing else it's dishonest. Luckily this is the internet, and morality is largely obsolete in the digital age. Just make sure you use the phone after you add the insurance. Then make the claim. Then cancel the insurance after you get your new phone, to really pull it off. It isn't your money...and VZW has so much.
Sent from my SPH-D710 using xda app-developers app
It blows my mind that so many people on XDA complain about the business practices of companies, yet encourage fraud.
sgs2.e4gt said:
Apple user, classic...
It is fraud, adding the insurance after the fact and keeping the device and selling it on Ebay, if nothing else it's dishonest. Luckily this is the internet, and morality is largely obsolete in the digital age. Just make sure you use the phone after you add the insurance. Then make the claim. Then cancel the insurance after you get your new phone, to really pull it off. It isn't your money...and VZW has so much.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I like my iPad, dammit!
Sent from my iPad using Tapatalk HD
rice. that is all
If there ever is a next time(hopefully not), the very first thing is to stick it in rice. I dropped my phone in the toilet, fished it out, got a container and put rice on the bottom, phone in middle and more rice till container is full. Then i sealed it and put it in a ziplock bag to make sure it was sealed and the next day all was well.
Sent from my SCH-I535 using xda app-developers app
i also dropped my s3 in water (in my kids bathtub) but luckily the "beyond cell" case i have on it slowed the water's entry into the phone, & i was able to pull the batt really quick & dissesmbled the phone & put it in a bag of silica..(rics is ok, but silica works better)
all works fine. my little water effect stickers didnt even bleed
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ExodusC said:
It blows my mind that so many people on XDA complain about the business practices of companies, yet encourage fraud.
Click to expand...
Click to collapse
Um that IS THE reason they encourage fraud.
Sent from my SCH-I535 using xda premium

On 3rd phone... Does every s3 have these screen gaps?

I'm on my third s3, and of course it has gaps between the glass and the bezel. The gaps aren't symetric so it makes me think that they shouldn't be there...
Three weeks ago when I got my third s3 I said I was just going to deal with it. But after removing my case to put on my new sgp curved screen protector, I really don't know if I should stand for this...
Here are some pics...
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Wow yours is bad the dust is really noticeable. I do not have any dust under the screen on mine. Hope you can get some better luck. Just out of curiosity have you tried a different store to trade it out from?
Nopi45 said:
Wow yours is bad the dust is really noticeable. I do not have any dust under the screen on mine. Hope you can get some better luck. Just out of curiosity have you tried a different store to trade it out from?
Click to expand...
Click to collapse
I got my first replacement from a local VZ store. I didn't notice the screen gap on the first one, but the home button was "loose".
The second one was a replacement for intermittent network issues from a tech on the phone. That one definitely had the gap issues.
Now I don't know what to do. Maybe contact Samsung? I'm really frustrated because I don't think it's possible to clean out the dust.. I pre-ordered my original phone, so I've technically had the s3 for a while... Am I screwed?
I would keep taking it back till your happy.
Sent from my SCH-I535 using xda app-developers app
Nopi45 said:
I would keep taking it back till your happy.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I don't want to sound like a cry baby, but this is such a hassle... Do you think I should go to a store? or phone? Can I ask to visually inspect the phones before they even exchange it for me?
Yea can't hurt to ask. I would make sure they have the hole story so they know why you want to inspect it.
Sent from my SCH-I535 using xda app-developers app
i guess i am completely blind. i have no clue what you are circling in that picture lol
psycopanther said:
i guess i am completely blind. i have no clue what you are circling in that picture lol
Click to expand...
Click to collapse
I'm looking at it now on a smaller screen, and I can admit it is hard to see. If you have a s3 you will notice that the screen is flush with the bezel. In the second pic, you will notice it a white gap between the screen and bezel. This is because there is a fairly large gap which has already started to fill with dust. I'm a 22 y/o professional so I'm not rolling around in dirt either. It's honestly unacceptable.
Damnit...your starting to make me paranoid, and now I can't tell if I have this problem or not. Wish I never read this post
damnit! i too am paranoid. already heard of quality issues with the power button floating around on the web, now this.................... going to check my phone now. thank you, good sir, thank you for raising my blood pressure........ lol
I'm just going to leave my case on...don't even want to check for this. God damnit
Mate that must just be yours. The one I got (Marble white) is perfect and so is my wife's. Check that shop that your getting it from.
Sent from my GT-I9300 using xda premium
kemodread said:
Mate that must just be yours. The one I got (Marble white) is perfect and so is my wife's. Check that shop that your getting it from.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
same here. the marble white phone i have appears to look just fine to me.
My white one looks fine except my home button is quite loose, if you put a little bit of pressure on it then it moves around a bit... normal?
In all honesty, I would call Verizon support. Talk to someone in customer service. Tell them exactly what has happened about the two other phones and then tell them that at this point, becasue of all the trouble you've had, you are regretting being Verizon customer and that you see no reason they can't get you a quality product - that no one should have to accept an inferior quality product with any defect at all, let alone 3 of them.
They'll fix it, I'd all but gaurentee.
Did u try contacting Samsung them selves.. u have a warranty through manufacturer I'm sure going to source should help
Sent from my SCH-I535 using xda premium
I'm sorry for making you guys paranoid I'm a quality engineer so I spend my week looking for flaws in the devices in test, so of course that mindset trickles over to the things I own.
That being said, I had an OG Incredible that I got around release date that NEVER had an issue. The only reasons I went with the s3 were to lock into unlimited for another 2 years, bigger screen and 4g. If I really had to I could activate the inc right now now.
ljbaumer said:
My white one looks fine except my home button is quite loose, if you put a little bit of pressure on it then it moves around a bit... normal?
Click to expand...
Click to collapse
It seems that every home button moves around a little when putting pressure on it. However, on my first s3 if I slide my finger from left to right or right to left over the button with no pressure being applied the button would make a clicking noise and move.
Try doing that. If it happens, I would say it is too loose.
titanshadow said:
In all honesty, I would call Verizon support. Talk to someone in customer service. Tell them exactly what has happened about the two other phones and then tell them that at this point, because of all the trouble you've had, you are regretting being Verizon customer and that you see no reason they can't get you a quality product - that no one should have to accept an inferior quality product with any defect at all, let alone 3 of them.
They'll fix it, I'd all but gaurentee.
Click to expand...
Click to collapse
Ok, I'm going to try going to a different VZ store today and see what happens first. I would like to be able to inspect the phone first before I even trade in my new one.
bigdaddywong83 said:
Did u try contacting Samsung them selves.. u have a warranty through manufacturer I'm sure going to source should help
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I have not, that will be my next course of action after calling.
I must have a jewl of a s3. No screen gapps, home button is solid, no dark spots, great signal and battery life. Anybody want to buy it? 1k today only lulz.
droidstyle said:
I must have a jewl of a s3. No screen gapps, home button is solid, no dark spots, great signal and battery life. Anybody want to buy it? 1k today only lulz.
Click to expand...
Click to collapse
I almost think $1k would be worth the hassle that would be avoided...
Kreeker said:
I almost think $1k would be worth the hassle that would be avoided...
Click to expand...
Click to collapse
I wonder if the first lot of devices were a better build quality? I preordered mine on 6/11/12.

How well has your LG V10 held up? Is it still in good condition? Share Pics? Comments

Hey guys. I'm just curious as to how well your phones have held up during your daily use.
My screen is shattered pretty good. All of the rubber on the back was shredded and ripped off long ago. The frame AND the battery is also bent to all hell
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mine has stupid screen burn in
What the F did you do to your phone..????
by the way mines had the stupid screen burn-in on the right side which has taken all the fun out of the device.. for me...
Hmmmm...haven't had THAT happen
Well I'm on my SECOND V10 because I dropped it on my garage floor. SCREEN CRACKED. But what is the IMAGE that burned in? Was it left ON?
Curios how that happended...
TEC
zahidb said:
What the F did you do to your phone..????
Click to expand...
Click to collapse
I was running through the parking lot after work and it fell out of my pocket. Not only did it land perfectly face down... It slid into a puddle (a puddle in Washington state?!)
Still works though.
I consider my phone as soft bricked right now. (there is a post about it) I lost root and its impossible to root it again. For now. So my phone is basically twice as worthless to me.
zahidb said:
What the F did you do to your phone..????
by the way mines had the stupid screen burn-in on the right side which has taken all the fun out of the device.. for me...
Click to expand...
Click to collapse
LCD screens do not get screen burn-ins. They do however get what can be loosley called ghost images. Ghost images or more likey to go away after a while of screen transitioning. LCD screens also dont get these images as easy as like plasmas that do get burn-in. So whats the longest time its been on a still image?
http://forum.xda-developers.com/showthread.php?t=3410024
That's my thread about my replacement V10. Got my first V10 in February then just this month the right mic (the mic at bottom that you speak into) died. I've been on my warranty replacement V10 for about a week or two now.
Sent from my LG-H901 using Tapatalk
Shadow Assassin said:
LCD screens do not get screen burn-ins. They do however get what can be loosley called ghost images. Ghost images or more likey to go away after a while of screen transitioning. LCD screens also dont get these images as easy as like plasmas that do get burn-in. So whats the longest time its been on a still image?
Click to expand...
Click to collapse
Well..its been 3 months and burn ins have increased..yeah it is a pickle that lcd screens dont get burnins but still v10 and g4 had that issues.. U can google. And even lg has acknowl3dged and asked me to return the device but i dont live in US and theres no lg support in my country so I am stuck
Sent from my LG-F300L using XDA-Developers mobile app
zahidb said:
Well..its been 3 months and burn ins have increased..yeah it is a pickle that lcd screens dont get burnins but still v10 and g4 had that issues.. U can google. And even lg has acknowl3dged and asked me to return the device but i dont live in US and theres no lg support in my country so I am stuck
Sent from my LG-F300L using XDA-Developers mobile app
Click to expand...
Click to collapse
Im sorry your in this predicament. But there is some good news... With some bad. If you you have general knowledge of opening up phones, you can find a disassembly guide and buy a replacment screen, but they dow run about $100 US. Another thing to try is well... See if you can ship it without the battery to one of our devolopers here at the v10 h900 forums to ship offf to lg, and send the new one LG ships to them, back to you.
Thx for the sentiments mate..but i will live with this for another year and then buy something new..still much appreciate the offers
Sent from my LG-F300L using XDA-Developers mobile app
You can get a used LG V10 h901 for 234$ on eBay. From what I've seen, most screen replacements are around 120$. So I'm gonna spend the extra 114 dollars and get an h901 to replace my h900.
I'm on my third v10, my wife is on her second. My first one had a issue with the motherboard and overheated and ultimately had the boot loop of death. Att sent me a refurbished one, even though I had my original phone less then two months, that phone had a faulty wifi antenna or something and could not connect to wifi. They sent me another one which is working fine so far, although it's only been three weeks.
My wife's phone died after she had it for a month and a half, something in the phone shorted out and scorched the bottom of the phone, her replacement is working fine for now too.
We've been through four phones in two months. These are not our first lg phones, but I'm really disappointed in these phones and won't be buying another LG phone again.
Sent from my LG-H900 using Tapatalk
Still going strong. All stock MM, SOT of about 4 hours, 36 hours between charges, GPS never fails, BT volume a little low in car, audio great. Seidio case, tempered glass screen protector, not a scratch on it. Have to clear cache a little lag the past 2-3 days. It's big and heavy but I love it!
Sent from my VS990 using XDA Labs
Mine died this past Monday. Suddenly it turned off and when I tried to turn it back on it was on a bootloop on the LG logo. Made a factory reset and it didn't fixed it. Had to take it to att. They sent me yesterday an att certified new device. So far is working good.
Sent from my LG-H900 using XDA-Developers mobile app
balrog558 said:
I'm on my third v10, my wife is on her second. My first one had a issue with the motherboard and overheated and ultimately had the boot loop of death. Att sent me a refurbished one, even though I had my original phone less then two months, that phone had a faulty wifi antenna or something and could not connect to wifi. They sent me another one which is working fine so far, although it's only been three weeks.
My wife's phone died after she had it for a month and a half, something in the phone shorted out and scorched the bottom of the phone, her replacement is working fine for now too.
We've been through four phones in two months. These are not our first lg phones, but I'm really disappointed in these phones and won't be buying another LG phone again.
Sent from my LG-H900 using Tapatalk
Click to expand...
Click to collapse
Its scary how we have had the EXACT same experience with the V10. First phone boot loop. Second phone refurb would not connect to wifi and when it did it would shut on and off automatically over and over. Ultimately the phone would reboot itself.
Lato9905 said:
Its scary how we have had the EXACT same experience with the V10. First phone boot loop. Second phone refurb would not connect to wifi and when it did it would shut on and off automatically over and over. Ultimately the phone would reboot itself.
Click to expand...
Click to collapse
That is crazy that we both had the same issues. I was ready to get rid of att so I could avoid more refurbished phones, but they finally agreed to send me and my wife two new models and they added extra data to our plan. The only thing available was the S7 edge, but I'm just ready to wash my hands of the v10 at this point.
Hopefully you get your stuff resolved
Sent from my LG-D850 using Tapatalk
Very good question well i keep mine in a outterbox so its still like new however i have notice a oval shape as if morture gets trapped in between the glass and lcd this is my 2nd v10 and it happened again needs to be better sealed
My second one has been pretty solid. No case, and it's been dropped more than a few times, but so far, it's always landed on its edge so no major damage. I'm convinced that a removable battery contributes to this a lot. Having the battery blow out the back on impact is absorbing a lot of the energy when it falls.
My first one, the prox sensor went out after a few weeks. I figured out that it was caused from me putting a lot of bending stress on the frame when I pulled it out of my front pocket while seated. Luckily warranty covered it, and I'm for careful about removing it from my pocket now.

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