I just got unlocked fuze at first the phone was working fine but i was trying to fix internet setting i knockied the phones signal compleatly off and now it wont make calls please help
Hard reset.
it worked
I got signal back but internet still wont work
There are at least 2 types of internet access, cellular and WLAN. Contact your WLAN admin or your cell phone service provider to ask about their network settings.
you may have removed your proxy. can try resetting proxy or even better, back up and hard reset.
internet
how do i change proxy
Related
When I got my HTC Touch Cruise, I put in my Vodafone SIM card. It did not mention anything about 3G, and internet was slow as hell (GPRS)
After Opera got stuck, and I hard resetted the device, I found out the 3G network was connected. I was happy with 3G and HSDPA. Now my connection was of a real good use.
But, when I switched it into airplane mode today, and then out, it only found GPRS network. That's strange.
I thought it was a temporary problem which would go away with a reset. Not.
Maybe if I'd try Manual network selection... Also no solution.
Now I am fed up with this. I already called Vodafone, they tried their best but couldn't help me any further.
Does this mean I have to hard reset my device again to use the 3G connection again
I had the same problem, when i called my carrier, they didn't know anything about the Polaris (including that it even exists)... But, the Hard Reset fixed it, and has been working like a charm after that. At first i thought it was a registry edit caused the problem, but couldn't reproduce it.
I Got the same problem afte ruse the "plane configuration" but after a hard reset nothing happened...
any idea?
Hi RobbinM,
This could be a number of things relating to your device your SIM or our network. There are a few things you can try to rule out some of these first.
Try doing a full manual roam first by selecting another network on your phone and then choosing Vodafone UK to update. Then try to reconnect to 3G.
After that, try your SIM in another 3G device to see if you're able to connect with that. If you are then it's likely to be a phone problem. If it still doesn't find 3G then you could try another SIM in your phone for Vodafone and see if that connects to 3G, if it does then it is possibly a SIM problem.
The only way to rule out a network problem would be if you can connect to 3G on another phone with your SIM.
After trying this, if you're still unable to connect to 3G at all with your SIM or another phone and SIM, we'd need to take a look at your account and check for possible 3G faults in your area.
To get in touch you can contact us using our online contact us form here on the Vodafone.co.uk website here. In the body of your e-mail somewhere use the code FIT135, this will then route the e-mail to our queue here to work for you. Remember to put the info in the contact form relating to your Vodafone mobile number, we'll then be able to have a look for you and get back without having to ask you for more info first.
We'll look out for your e-mail. Good luck with the tests above. Perhaps include the results in your e-mail to help us diagnose the problem.
Hopefullyuseful
Vodafone UK
Hopefullyuseful said:
Hi RobbinM,
This could be a number of things relating to your device your SIM or our network. There are a few things you can try to rule out some of these first.
Try doing a full manual roam first by selecting another network on your phone and then choosing Vodafone UK to update. Then try to reconnect to 3G.Did that, no solution
After that, try your SIM in another 3G device to see if you're able to connect with that. If you are then it's likely to be a phone problem. If it still doesn't find 3G then you could try another SIM in your phone for Vodafone and see if that connects to 3G, if it does then it is possibly a SIM problem.SIM is OK, tested in another phone and found to be working
The only way to rule out a network problem would be if you can connect to 3G on another phone with your SIM.worked like a charm
After trying this, if you're still unable to connect to 3G at all with your SIM or another phone and SIM, we'd need to take a look at your account and check for possible 3G faults in your area.That would be nice
To get in touch you can contact us using our online contact us form here on the Vodafone.co.uk website here. In the body of your e-mail somewhere use the code FIT135, this will then route the e-mail to our queue here to work for you. Remember to put the info in the contact form relating to your Vodafone mobile number, we'll then be able to have a look for you and get back without having to ask you for more info first.I live in Holland, so perhaps I need to use another e-mail form
We'll look out for your e-mail. Good luck with the tests above. Perhaps include the results in your e-mail to help us diagnose the problem.
Hopefullyuseful
Vodafone UK
Click to expand...
Click to collapse
I also tried hard reset like 5 times, in different ways, with or without SIM installed when resetting.... Still no 3G.
I contacted vodafone here, they told me it was a problem in the phone itself. But I'm not sure since a hard reset didn't solve anything.
HI
I have seemingly lost my internet connection on my Touch Cruise. It worked fine at first but now when I try to connect to any web page, I get the message "The page cannot be found. Check the name and try again". It works fine when connected via Activesync and WiFi.
I have tried deleting programs, hard reset and re-installing programs one-by-one to see if any of them have caused the problem, but haven't got anywhere. Any suggestions appreciated.
Thanks
Bob
So it works when connected to the PC, and over WIFI but not over 3G?
gnick666 said:
So it works when connected to the PC, and over WIFI but not over 3G?
Click to expand...
Click to collapse
Hi
Yes, works with WiFi and when Activesync connection, but no GPRS or GPS. I have tried hard reset and obtaining settings automatically from T-mobile, but this doesn't work. T-mobile have given me generic settings for PDA phones, but can't help me with my Polaris. They suggested I contact HTC.
Bob
T-Mobile settings
Doesanyone have the Connection settings for the Polaris with T-mobile UK.?
Thanks
Bob
bob drake said:
Hi
Yes, works with WiFi and when Activesync connection, but no GPRS or GPS. I have tried hard reset and obtaining settings automatically from T-mobile, but this doesn't work. T-mobile have given me generic settings for PDA phones, but can't help me with my Polaris. They suggested I contact HTC.
Bob
Click to expand...
Click to collapse
The GPS i snavigation system you wont get internet from there!!!
if settings->connection->connection-advanced->select network
is set to my work network or something else then my isp or what ever your
data setup is called it will never try to use gprs/edge/umts to recieve data
check it out
Rudegar said:
if settings->connection->connection-advanced->select network
is set to my work network or something else then my isp or what ever your
data setup is called it will never try to use gprs/edge/umts to recieve data
check it out
Click to expand...
Click to collapse
THANK YOU!
i have been looking for an option to NOT allow applications to just connect to the internet randomly
Hi, I am desperately attempting to get my SPV E650 connected to the internet! All the GPRS settings are set up right to my knowledge, I have had the right settings sent out from Orange UK. Internet explorer is set to "automatically detect settings" and "the internet" is my selected network. I have tried relashing different roms and updating to latest Radio 4.1.13.54_03.10.90 radio but I get the same "Failed to connect to the internet. Data coverage may be unavailable." If I delete all settings then I get a different error message " Your internet connection is not configured properly. Please verify settings in Connections" but as said even when I do set them up I still receive an error!
I am at my wits end with this thing as have flashed and reflashed and still no joy and the bin is looking a good option for this little phone!
Please could someone offer any help or suggestions?
try this
insert different sim provider try gprs if that work then oak or change authentication type from gprs setting hope work both
billapannu said:
insert different sim provider try gprs if that work then oak or change authentication type from gprs setting hope work both
Click to expand...
Click to collapse
hi thanks for replying! my phone is sim locked to Orange and so cannot try different network. As for changing the authentication type I tried changing it from the default "None" to "PAP" and "Chap" but neither worked! When Internet Explorer tries to connect the "G" icon flashes on on off a couple of times but just wont connect! This has absolutely confused me! Anything else???
again
i think ur setting are not correct are use wap gprs or full gprs net check ur proxy setting check or try this orange sim on another phone to check ur gprs if this orange sim gprs work on another phone okay so i suggest check ur setting again u doing some mistake in ur gprs proxy setting tell me which rom u used may i help u
i face same problem when ibuy this pone so i suggest never use that gprs setting which operator send to ur phone this setting never work delete all that operator setting put that new setting which work for u if u use old wm6 rom replace that rom with wm6.1 which is best ur phone know i use wm6.5 rom which work great on my phone so unlock ur phone first for unlocking ur phone find in xda
again
i think ur setting are not correct are use wap gprs or full gprs net check ur proxy setting check or try this orange sim on another phone to check ur gprs if this orange sim gprs work on another phone okay so i suggest check ur setting again u doing some mistake in ur gprs proxy setting tell me which rom u used may i help u
billapannu said:
i face same problem when ibuy this pone so i suggest never use that gprs setting which operator send to ur phone this setting never work delete all that operator setting put that new setting which work for u if u use old wm6 rom replace that rom with wm6.1 which is best ur phone know i use wm6.5 rom which work great on my phone so unlock ur phone first for unlocking ur phone find in xda
Click to expand...
Click to collapse
ok sure ill delete all the settings and try manually enter them, are you also with UK Orange? If not ill look for the settings and enter them. Im using the new Windows Mobile 6.5 Beta rom with the 4.1.13.54_03.10.90 radio. Strangely it did briefly work once I reflashed the radio to this new one (was able to get weather update on phone) but then didn't afterwards and was back to square one! Anything else I can try with this phone? Is there a suggested rom to work with my E650 or any other settings I don't know about? Its just weird how when I try to connect the "G" icon flashes on briefly but then fails to connect. Another strange thing is I installed Skyfire and whilst it didn't connect, it once changed the icon to the "G", I just don't get it!
billapannu said:
check ur proxy setting
Click to expand...
Click to collapse
would a proxy setting help me connect to the internet? Also it may sound real obvious but just to confirm when choosing the network in which it connects it is "The internet" and not anything like "WAP" is it?
Cheers
okay
check or there are two type of gprs service first wap gprs in this we need proxy setting second type full internet gprs in this service no proxy we need so tell me what type of gprs u use skyfire need full internet gprs not wap gprs if u use wap gprs go setting click connection next click gprs click new in connect to select work now click on proxy connect from select work then connect to select the internet then on type select http for full internet select connect to only inernet hope work
billapannu said:
check or there are two type of gprs service first wap gprs in this we need proxy setting second type full internet gprs in this service no proxy we need so tell me what type of gprs u use skyfire need full internet gprs not wap gprs if u use wap gprs go setting click connection next click gprs click new in connect to select work now click on proxy connect from select work then connect to select the internet then on type select http for full internet select connect to only inernet hope work
Click to expand...
Click to collapse
it is the full internet im trying to use, i tried deleting that setting and set internet explorer to use wap but still no luck! this is really puzzling me as nothing im doin is getting any results! I also tried using skyfire but it crashes as it cant connect and i cant get in to the advanced settings because of this!
try
if u use full internet set internet explorer to connect to internet or compare ur setting with another orange nokia s60v3 phone this help u lot if then not work the unistall that roms and install again or try with w6.1 roms
billapannu said:
if u use full internet set internet explorer to connect to internet or compare ur setting with another orange nokia s60v3 phone this help u lot if then not work the unistall that roms and install again or try with w6.1 roms
Click to expand...
Click to collapse
the strange thing is that internet explorer is set that way, i have reflashed the 6.5 rom and also fireburned, mona lisa and neo 6.1 rom and still nothing. With these different roms, h have tried manually entering the gprs settings, had them set up when Orange sent them to my phone and alos used the connection setup application and still nothing. I have even tried as said flashing the latest rom but still nothing either! I am totally stuck as to why this is not working, orange say everythings ok at their end and so it must be a problem with my phone.....somewhere!
first unlocked ur sim locked phone then try another gprs sim for internet if that work then okay so u face that two problem either ur setting are not correct or ur provider stop ur gprs so i suggest u put ur orange sim to any nokia s60v3 phone for correct setting if that sim gprs also not work in nokia s60v3 with correct setting then ur gprs service not activate on ur sim if u have not want unlocked ur phone or no near s60v3 nokia phone for check then try another orange sim for gprs try this all
billapannu said:
first unlocked ur sim locked phone then try another gprs sim for internet if that work then okay so u face that two problem either ur setting are not correct or ur provider stop ur gprs so i suggest u put ur orange sim to any nokia s60v3 phone for correct setting if that sim gprs also not work in nokia s60v3 with correct setting then ur gprs service not activate on ur sim if u have not want unlocked ur phone or no near s60v3 nokia phone for check then try another orange sim for gprs try this all
Click to expand...
Click to collapse
Hi, problem solved!! I tried my sim in my girlfriends phone and it didnt work in that either so it had to of been a problem with orange, so i rang up again and the person actually realised that my gprs wasnt activated there! Its beyond me how the original guy didnt notice that before attempting to read out my phones manual etc!
Many thanks for help,
Craig
cd993 said:
Hi, problem solved!! I tried my sim in my girlfriends phone and it didnt work in that either so it had to of been a problem with orange, so i rang up again and the person actually realised that my gprs wasnt activated there! Its beyond me how the original guy didnt notice that before attempting to read out my phones manual etc!
Many thanks for help,
Craig
Click to expand...
Click to collapse
Well I'm willing to bet the first guy didn't check the sim was provisioned with gprs and fairly safe bet itwas someone in india.
I'm not racist but many of them have not had the proper training since they started to handle most of the helpdesk queries.
When I worked at orange every time they put someone through to us from india they hadn't checked things properly.
Checking the sim was set up with gprs is the FIRST thing they should have done
mrmond said:
Well I'm willing to bet the first guy didn't check the sim was provisioned with gprs and fairly safe bet itwas someone in india.
I'm not racist but many of them have not had the proper training since they started to handle most of the helpdesk queries.
When I worked at orange every time they put someone through to us from india they hadn't checked things properly.
Checking the sim was set up with gprs is the FIRST thing they should have done
Click to expand...
Click to collapse
Nagh he wasn't foreign he was from Newcastle, must of been a trainee or perhaps the obvious didn't stare him in the face that day
I have a friend who has this phone. The problem is I inputted the data setting for their service provider and it worked for a while, now though it doesn't work. Enabling or disabling the data settings doesn't work and on checking the Testing Menu the phone has not GPRS service and the Roaming shows Roaming also it shows that it has 3g. The 3g symbol shows up in the notification area yet it wont connect however Wifi works and Calling and Sms work as well.
I would factory reset the phone but my friend doesn't want to do that. Is there anyway to fix this.
Please i need help on how to solve this nagging problem.
I have a techno p5+, the problem with the phone is that it keeps loosing Internet (pls not radio network) network all the time.
When this happen, I will still have access to radio network (that is, the phone radio network will still be there, sometimes with full bar but the problem is that I will not be able to access an Internet network on the phone. I will not be able to get even 2g or 3g (hspa+) on it until I restores or refreshes the network APN.
The only way I solves this problem is that I will go to settings and click on access point names (APN) then I will RESET it.
This problem has frustrated me to the extent that I find it difficult to download or update my phone apps because the moment I does that, it will keep doing this over and over...
Please, any geek in the house with a good understanding of the problem should pls help me.
Thanks.
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