For background, my device is a c500 (typhoon) and I've tried various roms (but I'm using the 6.1 one atm). I didn't have this problem with the stock ROM.
I find that, although the phone works and I can recieve text messages, I can't send them because the "text message service center" field is empty and if I enter anything in the box, it clears as soon as I leave the screen.
Also, trying to use the SIM manager (for contacts etc) returns the message "invalid or missing sim".
To me, this seems to be a semi-incompatible sim card. I've seen other phones with the same issue (eg here) so I don't think it's a specific phone/ROM issue. I've tried SDKCerts.cab and using a cab to install the network settings, neither worked.
Has anyone seen/fixed this before? Thanks.
have you tried another sim?
not sure about your operator but mine always send me a new sim if i so request for free
Hmm. I tried an O2 sim - works fine. Maybe it's because my sim is 3G (and the phone isn't)?
Here's a similar thread on modaco that comes to the same conclusion. If anyone else has the same problem, this is probably the solution.
just trying my luck, is there another solution to this issue yet, orange uk wont send me a 2g sim for anything so im stuck
UPDATE:
For information orange wont send me a 3g sim as the handset i should have is a 3g phone so they dont want to know
unfortunately I cant keep the phone as its no good to me
I just buyed Touch Pro / Raphael from vodafone with or without branding, I am not sure, because I paid full price without provision and vodafone hotline told me that they do not have something blocked.
At the moment I need to use it with my t-mobile sim card until I could move with my number to vodafone.
I can do phone calls and also can receive emails from a pop3 account, after I received a sms from t-mobile with "correct" internet settings,
but I am not able to start eighter internet explorer or opera to get internet access. When I download my emails, it seems to be connected trough t-mobile roaming partner etisalat. Crazy.
When I use a prepaid vodafone sim card, opera will run, of course I changed back to vodafone settings.
My problem is that I need support, because I am on a business trip in dubai and need to have internet access with my phone, otherwise I need to ask someone in the lobby to use his connection.
Do I need something like supercid or what is the reason for that??
Many thanks for your support in advance!!
ROM 1.90.162.5 Ger
09/24/08
Radio 1.02.25.19
Protocol 52.33.25.174
Is nobody able to answer this question, or is it too stupid?
I really need support, because it is very important for me to have internet access.
PLEASE HELP!!
dont really understand your problem...
but, you either have your device set to raoming or you are out side of tmobile coverage and it austomatically puts you onto the roaming carrier. this roaming carrier may be blocking data...
I also do not understand that issue. Roaming is working, also with data, because I tried to get access with a umts card from someone else.
Could this be a question branding and what is to do to recover it? Sometime ago you could do this yourselve (for my old wizard), but meanwhile it looks only like earning money, right?
Tomorrow I will leave and then I try at home again.
i installed a new sim and it wont let me send a message it tells me that i have to wait 15 seconds
i tried the sim on another phone and it works fine
i tried a different sim on the the phone and it works fine
i gave it a reset both hard and soft and still no luck
please help
ok another question that might solve my problem
when i click on connecion wizard i only get two networks for my country and this is a new mobile company
how do i add networks?
It should autodetect what provider you are using from your sim. The 15 second error message comes from when the phone is starting up. If your having trouble detecting your network you might wanna try a different radio.
i tried but still no luck
and there is no help on the internet anywhere
Check the website of your provider, send them an e-mail or call them.
(My crystal ball doesn't show me your country and provider )
Hello
I just recently got the optimus 3d. its brilliant!
With the help of this forum I've managed to root and get Clockwork then install thais rom.
amazing speed increase.
But i have just one issue.
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
after a search it seems other people also have this issue with no reply.
did anyone else have this problem and fix it?
pauliebb said:
Hello
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
Click to expand...
Click to collapse
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
mistermentality said:
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
Click to expand...
Click to collapse
unlock menu - where you enter the network unlock code.
i'm trying to use my 3 uk sim, its been on contract for over 2 years.
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
mistermentality said:
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
Click to expand...
Click to collapse
you're being really helpful so i give thanks.
i have tried o2 and vodafone sims in the phone also but to no avail... always says emergency only or no network, with both showing no signal.
would flashing the original orange rom back then retrying the lock code help? as of right now when i go to the unlock menu and click network lock it prompts a message stating my phone has no personalization.
sorry missed out a little bit of info.
the only network that works is orange, it gets full signal and works perfect, but i'd really like to use my contract sim instead of pay as you go extra on orange.
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
mistermentality said:
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
Click to expand...
Click to collapse
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
pauliebb said:
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
Click to expand...
Click to collapse
http://videobam.com/ScZMP
Well having watched your videos I can clear up something, I think.
I had searched for terms based around "no personalisation available" which means your code did not work but searching for the actual message in the video "your phone is not personalised" produced completely different results.
That specific message means the option you are clicking on is not locked (not personalised by your provider) at least according to various pages I have found including a few on other well known Android forums so if that's correct your unlock did actually work and that is why the message appears.
The page at http://www.cpkb.org/wiki/LG_enter_NCK_code also mentions this code and its cause.
If the other sims you try offer you data or mobile but do not connect, yet you can make calls, then you need to set up your apn for that provider. The apn tells your phone how to connect to your provider.
This is really easy to do but you will need a free app called Apn global from the android market at https://market.android.com/details?id=osatek.apn.global obviously you need it on your device which can be done in various ways, possibly easiest if you can connect via wifi and go to the market.
Install and run it, pick the name of your provider (the provider whose sim you wish to use) and it will create the mms and internet settings for you. Then mobile data should work.
Alternatively if you have an android phone which you already use that sim on, install to that phone and choose the apps backup option which will backup your exact settings to sd card so you can import them to another android phone.
If you have other providers apns on there you will probably need to tell the phone to use your new settings. Simply go to your phones settings menu, find the wireless settings option and click it then scroll down the screen to "mobile networks" and click that. Then click "Access point names" and choose the desired provider. I have three on my phone and you can always revert to any other settings if you change provider later.
The apn app is very useful, I have used it on a few phones, it has a large list of providers worldwide so you should find your choice of provider there and hopefully that will solve your problem.
Dave
Thanks for the reply dave, but I have yet more bad news sadly.
I can't actually make calls, as shown in the second video it shows no network/emergency calls only.
It's hard to believe no-one else has this issue.
I have owned lots of android in the past(started with g1, then hero, then jumped to zte blade then galaxy 1, now this) none of them posed any difficulty removing network lock.
Its such a strange problem that a search of this forum shows at least one other person had this issue but no-one could help.
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
mistermentality said:
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
Click to expand...
Click to collapse
I have with error "Unable to connect to this network at this time. Please try again later."
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
I've been using the nightly builds of CM7 since they came out and have had no network problems. I then installed version 7.0 [stable] when it came out, and just yesterday I installed version 7.0.3 [stable].
I have had no signal since, and whenever I try and select my network from the Settings > Wireless & Networks > Mobile Networks > Network Operators, it comes up saying "Unable to connect to this network at this time. Please try again later.".
It is nothing to do with my network provider, as my brother's phone works fine and he is on the same network as me.
I am on Three Mobile.
Please help!
RESOLVED: I just wiped all userdata and reflashed CM 7.0.3, I'm a very impatient person
Click to expand...
Click to collapse
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
mistermentality said:
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
Click to expand...
Click to collapse
I'm going to try reinstall the original orange rom that came with it and downgrade baseband, if that fails to work after a full reinstall using lgflashtool I'll have to try get another phone.
thanks for all your help dave, i really appreciate it!
A popular unlock site says the only steps needed to unlock to any network are...
1. Input a non accepted simcard
2. Phone will display enter “Sim network unlock PIN” or “Enter Network Unlock Code”
3. Input the 8 or 16 digit unlock code that was emailed to you
4. Phone is unlocked!
If you did this, which you obviously have, your phone is unlocked and the problem must be something else but if you're going to flash a copy of the orange rom you might want to check first with one of the more knowledgeable users here that the rom won't replace some of the locks you already removed.
I checked around and from what I have found it should be as easy as put the new providers apn on your phone, select their settings from mobile networks menu for provider and also mobile data and that should work.
One orange customer who unlocked a different model android phone found that all they had to do was flash the radio only (not the rom), not sure how you do that but there are probably guides on xda.
Dave
I flashed the original orange rom and after flashing the froyo basrband it suddenly worked. Flashed gb again and it still worked, seems i just hsd to reflash basebsnd/radio like you said.
Thank you so much
Sent from my LG-P920 using Tapatalk
Hi pauliebb,
I have the same problem that you had. I bought a used unlock O3D vodafone ES to gift to my brother, he lives in south america and he told me that the mobile does not recognize his SIM. What did you exactly do you did to reflash the baseband firmware???
I supposed thet the mobile is unlock because it shows the same message when enter to the unlock options "phone is not personalised"
Regards
the same problem
i have the same problem, i have phone from plus gsm poland, phone is not personalizet but read only sim card from plus, diffrent card not read and show info no sim card, help me how resolve this problem?
First of all, I have searched the forums extensively, and can't find a solution to this, however I may have missed something...
Basically, I am on EE in the U.K which means I can use either the T-Mobile or Orange networks, but my contract was with T-Mobile, so my phone always prefers to use that one. If I go into Network Selection, I see all the operators listed (T-Mobile has a picture of a house next to it) and I can chose Orange. It registers and everything works perfectly, for a few minutes. I assume the phone then realizes that T-Mob is available and jumps straight back to it, although I can go back in and choose Orange again, until it decides to change back.
The problem is basically that the T-Mob network is very busy where I live and although I get a perfect signal, I get ridiculous Internet speeds (despite being on H+), dropped/failed calls and text messages that can take upto 30 minutes to be received. If I am on Orange, I don't have these issues!
Anyone have any solution to this? I see a few threads on the issue in various devices, however none have a solution and most are quite old...
HMm
Try changing Search settings to manual @andys5
go to settings, network operators, and search mode change from automatic to manual
btw wrong section
Hi andys5
I am also in the UK with Three/3 & I have a similar issue. I don't receive calls & messages immediately, sometimes if someone messages me I receive the messages from anywhere between 30 minutes to a few hours later which is ridiculous. It is a similar case for calls, someone may try to call me but never get through (nor would I receive a call)-I would only find out hours later when they call again. My network coverage is fine in my area-I think it is the phone. Before the Xperia L I had the Live with Walkman which I never had problems with (no late calls/messages) in the same location with same network. I am sure it is the Xperia L which the problem resides with, may it be the hardware or firmware, I think it is the phone.
I must say that it is a pain at times, it doesn't happen all the time but it does occur often.
Doesn't work...
Navneet Suresh said:
Try changing Search settings to manual @andys5
Click to expand...
Click to collapse
Thanks for the reply. I have done this, however it doesn't work. It stays on manual, and my chosen network for anything up to a minute, then the settings change back to "Automatic" and it puts me back to the network I don't want to be on.
Very annoying.
=/
andys5 said:
Thanks for the reply. I have done this, however it doesn't work. It stays on manual, and my chosen network for anything up to a minute, then the settings change back to "Automatic" and it puts me back to the network I don't want to be on.
Very annoying.
Click to expand...
Click to collapse
Contact your operator for further help i think they might help you ??