My Problem is,
Frequently my Touch Pro will have a black screen when i try and turn it on. Its really bugging me because i dont have insurance When i try and go to my landscape mode it will stay in portrait. sometimes (1 out of every 50 times) it will actually load in landscape allowing me to text. If the screen turns off and i try and turn back on its not gonna happen. I can get the screen to come on by pressing the power button on\off over and over until it, well just happens...
If anyone knows a solution to this problem i would greatly appreciate it. I should add that i have done a hard reset and it didnt fix anything at all. I havent changed the ROM so i dont see what the problem is. Thank you in advance
This could be either hardware or software. why don't you back your stuff up and hard reset?
nir36 said:
This could be either hardware or software. why don't you back your stuff up and hard reset?
Click to expand...
Click to collapse
I Only had contacts, which i couldnt figure out how to backup. everything else is on a micro sd card.
I figured that a hard reset would fix a software or hardware problem...
you can use PIMBackup 2.8 to back your data up. anything on your storage card will stay safe... but you should always remove it just incase.
hard reset.. and see what happens. if it's a hardware problem.. it most probably won't be solved.. unless a miracle happens. if it's software, it should solve everything since hardreset is as clean as you can get - that is, if your rom was alright in the first place.
Hi, did you figured out what happened?
cause mine just got the black screen, and the screen doesn't power up for anything... I just get the side lights of the screen on.
Did a hard reset solved the problem?
Thanks
Related
Help! I cannot hard reset after my touch screen stopped working. Have tried pressinn gps and internet buttons, then pressing reset and keeping hold of gps and internet but device just soft resets. Would leaving the battery out do the same thing?
Alternative hard reset
Hello mate,
You say your screen isn't working but can you still use the keys and scroll wheel to navigate around the software?
If so, open the start menu and navigate to 'settings', 'system' and select 'clear storage'.
Make sure that you've removed your SD card before you do this.
It will perform a hard reset for you.
Lom
I'll try it but I think it asks you to input 1234, which I can't do without the keypad working!
Yes you do have to enter 1234 so I am totally stuck and ready to try the big hammer reset.
Can anyone help?
alternative!!
use my mobiler
this application will let u use ur ppc thru ur pc
i mean u can share n control ur ppc screen thru desktop
link
http://www.mtux.com/
Cheers Mate!
Tried what you suggested but i got a message on the screen with a yes no box to install and couldn't get the button to operate using the wheel or any hardware key!
I've put my sim card in my magician and I think I may have to send the polaris back. Bet they'll say its my fault and will want paying to fix it.
I'm going to try leaving the battery out for a while to see if that will "force" a hard reset. I know I havent bashed it as it stopped working just after a phone call which is why I think hard resetting will sort it.
Tried your suggestion on my magician: nice bit of software!
The hard reset prompt is done by the bootloader, no installed software can affect it, simply because it isn't loaded yet.
Anyway, for the unlikely case of the digitizer hardware not being reset by bootloader, try removing the battery instead of pressing the reset button. Yes, thats right, remove the battery while the unit is operating, as rude as it sounds, and reinsert it while holding the GPS + Internet buttons.
It will, of course, prompt you to enter the 1234, but the touch screen should be initialized by the bootloader. If it still wont work - RMA the unit, your digitizer is faulty.
It still wouldnt hard reset so it probably is a hardware fault. looks like its going back.
Anyone else had a similar issue?:
Sent it back to HTC in Milton Keynes where thet diagnosed a duff touchscreen and replaced it under warranty. The service was very fast and hassle free. Well done HTC!
First thing I did after sprite restore (they reload with a fresh ROM) was to install my mobiler as suggested above. No worries if the screen doesn't work now.
Thanks for your help guys!
I having some problems with my Fuze and I don't know what to do. It just hangs and become non-responsive when I switch the TF3D between portrait and landscape mode. It works fine if I just stay on portrait or landscape when I power off/on or soft reset the phone. Could anyone please help me resolve this? Thank you all for any kind of help that I can get.
If I hard reset the phone, will this solve the problem? And how do I go about hard resetting the phone? Thanks!
Hard Resetting the phone may or may not solve your problem. But make sure you do a back up first.
adonishui said:
If I hard reset the phone, will this solve the problem? And how do I go about hard resetting the phone? Thanks!
Click to expand...
Click to collapse
To do a hard reset go into Settings>System>Clear Storage you'll then have a option and will have to type in 1245 and hit OK. This will make the phone like new or ie. hard reset.
Hope this helps.
Beachboyde
I am hoping that you guys can help.
My spouse purchase a HTC Fuze a little while back. She used it for
a few months. She was then deployed to Iraq. The phone has been
off for the last 3 months. It was working fine when last used. Recently,
I powered it up and the touch screen is not functioning properly.
You can not use it to dial phone numbers, send texts, and such.
Basically, it does not function correctly really. When it just sitting,
it will roll through options on the screen as if it is being touched
and will not stay on the home setting.
What could the problem be? Can this be fixed? I have tried a soft reset
which hasn't worked. It is disturbing since this is a fairly new phone.
Thanks in Advance!
try re-calibrating the screen! if that fails - hard rest it.
How do you re-calibrate the screen?
settings-system-screen
I am under the settings menu but I don't see anything that says system.
Bear in mind that if I have to use the touch screen to get to it then it
would be a no go.
it's a tab in the button if you get there by moving down fron the lowests icon then you can move to system
its a tab in what button. Can you some one give me the exact step by step to get there?
try using the circular thing (joystick) to get there! i'm running a custom rom, so your settings layout may be different.
circular joystick to get where.
Can I have a step by step? I can't find system anywhere.
My touch screen displays but it does not do anything when
I touch it. I have to use the physical buttons.
to go up and down in that menu but if you have a stock rom you may have a different folder for "system", i'm not sure.
Figured out where that is now. I didn't realize that
you were talking about the start button for windows.
I went to that section and it asks you to go through the
align screen process but it does not respond to the taps
of the wand. Is that how we recalibrate?
If this doesnt work, what can be done to get the screen working?
try this: http://wiki.xda-developers.com/index.php?pagename=Raphael_For_Beginners#Hardx20.Reset
hard reset your phone
If I do that, I will lose all my contacts and data on my phone, right?
How do I prevent this?
your best bet is to hope you have "PIM backup" and use it to back up everything, including custom folders. hopefully you can navigate using the hardware keyboard. (custom backup allows you to pack up specific folders and/or files). back it up to your storage card, THEN hard reset it.
also, if you have your phone's contact list synced via active sync, just hard reset and it'll restore your synced contact list.
good luck
EDIT: please delete this. double post of preceding reply.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
Contacts saved on my SIM will not be affected by a hard reset, right?
Do a hard reset then,
Yeah, if you already save your contacts in the sim then go ahead and do a hard reset. Just follow the start up procedure on the phone, hope this will solve your problem. Please let us know.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
man, nobody knows for sure. it will give you a blank phone, just like the first dday you turned it on (software wise). if the screen has some hardware damage - you will know after the hard-reset. let us know how it went!
so what is actual purpose of a hard reset over a soft reset?
Why would this work to reset the screen over a soft reset?
Hi,
I've flashed my phone (HTC Touch Pro) with Hardspl and then the latest Energy ROM.
Everything went perfectly and I was impressesd with how simple and easy it was and how much difference the ROM made to the phone.
Today, while using the camera, the screen went blank.
I tryed turning the phone off, pulling battery and a hard reset but its still the same.
Even after hard reset, the screen is blank but if i press the power button, on the second press, I get a flash of whats on the screen and then it goes blank again.
Should I try to reflash the phone again?
I've searched but not found the same issue
Thanks
The touch screen is still working and sometimes i can see the display, but its very dark and hard to read. Is the flex cable that needs changing?
Why would it stop working so suddenly?
Should i take it apart to reseat it?
Ok, I've found the same issue in a few other peoples phones but they seem to have beeen resolved by sendin the phone back under warantee.
I dont have that option unfortunatly so need to find a fix.
The only thing wrong with the phone is the screen backlight that suddenly failed
Can anyone help me or point me in the right direction please? I cant find a definite diagnosis anywhere
New Flex cable?
New Screen?
Pray?
Thanks
Back to stock SPL and stock ROM
Still no luck
I have not found the answer for my question anywhere on the net, so I will ask here, since this seems the place where people know what they are talking about regarding HTC Sensation.
Couple of days ago something went completely wrong with my Sensation. 1 moment im using it, no problem, put it in my pocket.
I get it out to use it again, screen doesnt respond AT ALL. I cannot unlock it by touch, I cannot turn if off (off button just puts the screen on 'sleep' and back again on 'locked'.) Volume buttons dont work.
I do keep getting all the messages, calls, whatever, I see everything happening, but cannot do anything.
As I learnt its either the digitzer that is done with it (why? nothing happen, it was just in my pocket, not hit, not wet, no cracks...), or its a software problem. (If someone have a idea what it is, you can jump in here and help me out).
But firstly, I would like to do a backup of all my stuff on the HTC. Ofcourse when I plug it in the PC it asks which mode it has to go in, tethering, usb device, sync, but I cannot choose this (touchscreen not working remember).
Is there some way to backup all my contacts, and stuff on the phone without being able to use it? The device is not rooted, so no nAndroid backup... (can I maybe to the root/nAndroid backup from the PC?)?
The thing with the 'pin' and contact in the cover doenst solve my issue, nor anything else I have found up until now. (Took also a look inside the phone, no connectors seem to be loose/broken..)
Any sort of help is very welcome since I do not really not where to start to fix this issue.
hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you
rzr86 said:
hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you
Click to expand...
Click to collapse
Yeah already had a look at this, this is the 'pin with contact to the back cover' I was referring to. This is not it I think (I tried already, nothing happened). But also in my case the phone doens't respond AT ALL on touch (in most cases that this method work, the response was bugging/late/blabla).
Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??
dborota said:
Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??
Click to expand...
Click to collapse
Don't think its possible, unless perhaps you have USB debugging enabled already?
If you do then perhaps it's possible to do juponut bear S-off, install clockwork mod or something and do a nandroid if you get the key presses right... But you say the volume keys aren't functioning? So that might not work.
Ok so with nobody to help for over a month, I just decided to do some stuff.
First I replaced the digitizer, new digitzer, nothing changes. Same issues. Screen doesnt respond, volume buttons neither, nothing works, power button just gets it off the sleep mode. (In bootloader Volume buttons work...)
So second, unfortunately lost all my data now, I did the factory reset. Result: nothing changed! Screen still does not respond, volume buttons neither, power button just gets it off the sleep mode.
What is wrong with this phone? Why does it not work anymore? All of a sudden it stopped responding, and these nor digitzer nor software seem the issue. What is it then?
Please help me out!