[Q] Not-working screen, backup & fix? - HTC Sensation

I have not found the answer for my question anywhere on the net, so I will ask here, since this seems the place where people know what they are talking about regarding HTC Sensation.
Couple of days ago something went completely wrong with my Sensation. 1 moment im using it, no problem, put it in my pocket.
I get it out to use it again, screen doesnt respond AT ALL. I cannot unlock it by touch, I cannot turn if off (off button just puts the screen on 'sleep' and back again on 'locked'.) Volume buttons dont work.
I do keep getting all the messages, calls, whatever, I see everything happening, but cannot do anything.
As I learnt its either the digitzer that is done with it (why? nothing happen, it was just in my pocket, not hit, not wet, no cracks...), or its a software problem. (If someone have a idea what it is, you can jump in here and help me out).
But firstly, I would like to do a backup of all my stuff on the HTC. Ofcourse when I plug it in the PC it asks which mode it has to go in, tethering, usb device, sync, but I cannot choose this (touchscreen not working remember).
Is there some way to backup all my contacts, and stuff on the phone without being able to use it? The device is not rooted, so no nAndroid backup... (can I maybe to the root/nAndroid backup from the PC?)?
The thing with the 'pin' and contact in the cover doenst solve my issue, nor anything else I have found up until now. (Took also a look inside the phone, no connectors seem to be loose/broken..)
Any sort of help is very welcome since I do not really not where to start to fix this issue.

hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you

rzr86 said:
hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you
Click to expand...
Click to collapse
Yeah already had a look at this, this is the 'pin with contact to the back cover' I was referring to. This is not it I think (I tried already, nothing happened). But also in my case the phone doens't respond AT ALL on touch (in most cases that this method work, the response was bugging/late/blabla).

Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??

dborota said:
Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??
Click to expand...
Click to collapse
Don't think its possible, unless perhaps you have USB debugging enabled already?
If you do then perhaps it's possible to do juponut bear S-off, install clockwork mod or something and do a nandroid if you get the key presses right... But you say the volume keys aren't functioning? So that might not work.

Ok so with nobody to help for over a month, I just decided to do some stuff.
First I replaced the digitizer, new digitzer, nothing changes. Same issues. Screen doesnt respond, volume buttons neither, nothing works, power button just gets it off the sleep mode. (In bootloader Volume buttons work...)
So second, unfortunately lost all my data now, I did the factory reset. Result: nothing changed! Screen still does not respond, volume buttons neither, power button just gets it off the sleep mode.
What is wrong with this phone? Why does it not work anymore? All of a sudden it stopped responding, and these nor digitzer nor software seem the issue. What is it then?
Please help me out!

Related

G1 won't boot

Hi all... and sorry for my bad English ;-)
I've got an HTC G1. When I try to start it, nothing happens. Only the backlight turns on ... What can I do?
do you have a rooted g1 with recovery and engineering SPL?
No, it isn't rooted...
Is it brand new? I think you should be able to exchange it, if you got it from a store that is; unless you got it from online then you will have to contact the website and see where that goes.
No, it isn't brand new. Someone gave it to me... So i can't exchange it.
Try to boot it thru camera+power holding. Wont help you if success but at least will tell you where the problem.
if he can go to recover mode screen wont remain completely black as far as i know. Because splashscreen appear before recover (or other) mode starts. I might be wrong of course.
If I try to go into the recovery mode thru camera + power button, nothing happens. Only the backlight turns on (black screen with backlight & keyboard backlight...)
Follow first 6 steps in this form...
http://forum.xda-developers.com/showthread.php?t=442480
tihs should boot your G1.... then if you want go on ahead with other rooting steps to root your g1..
I tried the first 6 steps, but it won't work. I think I can't entry bootloader mode. On step #4 (...)You should see a gray/white screen with instructions(...)
nothing happens on my Phone. :S
Isn't it possible, to flash the bootloader/firmware over USB or something like that?
*push* no solution?
are you sure the phone does not boot? Does it rumble when you first turn it on?
I have a similar problemb, but my phone will completely boot and work, but the lcd does not work it stays black. i can move apps around (they rumble when you pick one up), and i can recieve calls.
I was able to get it to occasionally boot with the lcd working by rebooting the phone with call+menu+power. It worked long enough to reflash the rom to rc29, and boot into it. Then it died shortly after.
mine is going to htc.
Yes, it does rumble when I turn it on, but I think it doesn't boot. So I can't "move apps around" or "recieve calls"
And I can't use the warranty, because I'm swiss.
another way to tell if it actually boots is plug it into a pc after giviing it enough time to boot, and listen for the usb connection notification sound your phone should make.
just trying to help you narrow it down. When i am contacted by HTC i will be sure to try and get as much info from then as possible. hopefully ill get something that might help you.
Since you wont have to worry about voiding your warranty, I also suggest snagging the factory service manual and make sure all the flex cables/connectors pertaining to the lcd are properly connected. This, of course, is under the idea that you have the same problem as me.
good luck
When I plug the phone over usb into a PC, the pc find it as "HTC Android Phone USB Device".
Hmm I don't think, that the LCD is broken, because the backlight turns on... If the lcd is broken, the backlight won't turn on, right?
the backlight on mine would also stay on. then again my lcd worked intermittenly at first and proceded to work less and less, but the backlight would remain on. However, I think your problem differs from what I encountered.
The fact that your pc recognizes the phone means the usb controller is working, but thats about it... I am just trying to find out for sure if you phone boots or not. That will help narrow down the problem for sure.
Have you tried calling it from another number?
It also never hurts to take a peek at the factory service manual... if you havent already
thank you. hmm... I think I can't recieve phonecalls.. but I'm not sure. (I tried it, but yeah i don't know. xD it doesn't rumble or something like that...) Is it possible to have "remote" on the phone? So I can use it over the PC?
They have shipped my phone back. Apparently the screen dying was a side effect of the keyboard going bad...The keypad did not give me any problems though. I was told they replaced the keypad FPC (part no: 73H20137-41M, pg#102 in the service manual). They replaced nothing else.
Unforutnately they did not have any more info to give me. In your case, i would suggest opening it up and checking all the flex cable connections to ensure they are properly and fully attached. of course this check is not really for the faint of heart technically speaking, but it shouldnt be too bad with the service manual as a disassembly/assembly guide.
are there any tutorials how to open the g1? =)
http://www.youtube.com/watch?v=27inpgouXII (part I)
http://www.youtube.com/watch?v=HIg_3EgrgGY (part II)

SOMEONE PLEASE HELP ME!!! HTC Touch Pro Problems

My Problem is,
Frequently my Touch Pro will have a black screen when i try and turn it on. Its really bugging me because i dont have insurance When i try and go to my landscape mode it will stay in portrait. sometimes (1 out of every 50 times) it will actually load in landscape allowing me to text. If the screen turns off and i try and turn back on its not gonna happen. I can get the screen to come on by pressing the power button on\off over and over until it, well just happens...
If anyone knows a solution to this problem i would greatly appreciate it. I should add that i have done a hard reset and it didnt fix anything at all. I havent changed the ROM so i dont see what the problem is. Thank you in advance
This could be either hardware or software. why don't you back your stuff up and hard reset?
nir36 said:
This could be either hardware or software. why don't you back your stuff up and hard reset?
Click to expand...
Click to collapse
I Only had contacts, which i couldnt figure out how to backup. everything else is on a micro sd card.
I figured that a hard reset would fix a software or hardware problem...
you can use PIMBackup 2.8 to back your data up. anything on your storage card will stay safe... but you should always remove it just incase.
hard reset.. and see what happens. if it's a hardware problem.. it most probably won't be solved.. unless a miracle happens. if it's software, it should solve everything since hardreset is as clean as you can get - that is, if your rom was alright in the first place.
Hi, did you figured out what happened?
cause mine just got the black screen, and the screen doesn't power up for anything... I just get the side lights of the screen on.
Did a hard reset solved the problem?
Thanks

[Q] I don't know how to make it work.

First of all, hello everybody on this community.
I'd been reading on internet how to fix this issue, but no clue at all.
My english is not so good so I'll try to be as clear as possible.
My mother gave me a HTC Inspired 4G, it has many apps and stuffs. It was working fine but it has a lot of apps that I wouldn't be using so (here comes the stupidest idea) I decided to reset it from insight (at that moment I didn't know about the power and volume shortcut).
After I did it, it reset itself then after everything seems normal, I unlocked the screen and then the whole screen turned to black. I could still see the time, date and also open the upper menu, but when I pressed Menu or any button, it just vibrate and nothing happens. Also I got a few errors like xxxx stopped working.
I can manage it to open Config menu, but I can't do much, I tryied to add my wifi connection but when I press the white space to put the password, then keyboard wont display. Also when it used to get stuck on Rethink Possible, but after plug in the cellphone to my laptop I could pass it. Now I removed the microsd and won't need to be plug it for that.
So right now, I can't download anything, I don't know how to fix it or return it the way it used to be.
I don't know anything about root and all those stuffs.
But I learn fast, so any link, tutorial, tips or guidance for these issues, I'll make good use of it.
What I have to do in order to make it work.
Thank you very much in advance.
Do you know what software version you are running, whether the phone is unlocked or rooted, or any other details?
It says 2.3.3 if that what you mean, also I don't know exactly what rooted means but if I'm not mistaken, my cellphone is rooted.
When I turned on by pressing volume and power buttons, I get some kind of options like fastboot and so on, also when I choose Recovery, I get something called Ace Hack Kit, I don't know what's for. I see many options but I can't figure it out which one would help me with this.
It's obvious something been done on this cellphone but I though since I reseted it, everything would be deleted.
Shaagan said:
It says 2.3.3 if that what you mean, also I don't know exactly what rooted means but if I'm not mistaken, my cellphone is rooted.
When I turned on by pressing volume and power buttons, I get some kind of options like fastboot and so on, also when I choose Recovery, I get something called Ace Hack Kit, I don't know what's for. I see many options but I can't figure it out which one would help me with this.
It's obvious something been done on this cellphone but I though since I reseted it, everything would be deleted.
Click to expand...
Click to collapse
What do those options say exactly when you press power and volume?

[Q] power button broken

Hey, the power button broke on my nexus s, YYAAYY
the problem is, that it is not just broken, but it is also sorta stuck... what i mean by that is, instead of not being able to press the power button, it is constantly pressed. this means i can not:
1. turn off the phone
2. use the bootloader, which is actually a huge problem, as i havent rooted the thing yet (or rather restored everything to factory a while ago)
3. lock the screen.
what now? i openend it and i cant figure out what is wrong, the button seems just fine on the motherboard, i can even press it, the internal contact seems to be stuck or something. is there any way i can fix that? can i disable the button on a hardware level entirely? or am i missing some way to make it work here?
please help
exquyre said:
Hey, the power button broke on my nexus s, YYAAYY
the problem is, that it is not just broken, but it is also sorta stuck... what i mean by that is, instead of not being able to press the power button, it is constantly pressed. this means i can not:
1. turn off the phone
2. use the bootloader, which is actually a huge problem, as i havent rooted the thing yet (or rather restored everything to factory a while ago)
3. lock the screen.
what now? i openend it and i cant figure out what is wrong, the button seems just fine on the motherboard, i can even press it, the internal contact seems to be stuck or something. is there any way i can fix that? can i disable the button on a hardware level entirely? or am i missing some way to make it work here?
please help
Click to expand...
Click to collapse
u need tools to do that, a hot airgun. Just pick up the solder that holds the button and button vl be in your hand so get the button replaced

Question Z flip 3 bootloop

The problem I have is with the galaxy z flip 3, it worked just fine inthe morning but after it ran outta juice and I charged it to a certain percentage, it stopped working properly, and got into an infinite boot loop, I tried forcing it to restart by long pressing volume down+power , but it didn't work, then I tried opening the recovery by long pressing on volume up+power and yet it also didn't work (I think that maybe it's because it was trying to boot at the time), so have you guys any solutions , please do help me cuz this phone really is important and with all honestly, isn't even mine XD, I'll be waiting for an answer
Your failsafe options are contact Samsung or do a factory reset (and then potentially contact Samsung).
If you can't boot it to anything, the only real option you have is to flash firmware, which likely won't help without wiping.
Unfortunately, not booting doesn't have a whole lot of options that don't wipe data without being rooted. Even then, you'd need recovery.
I see, then I may consider giving it to samsung, as long as they won't reset it, cuz the only reason why the phone is so important is because of the data, altough, isn't there any other way to acess recovery? Cuz I had this problem with the s10 before and I fixed it somehow (a certain Bixby key combination), but this time it seems there isn't any hidden combination.
Samsung is going to reset it. It's a required first step for them to do any work on it, even if the work has nothing to do with the software. What may help find a way to recover the data is starting with how it got to this point. Did you install anything new, change any important settings, or anything else that could have been a part of the issue? If not and it is an unexplained hardware failure, the data is likely gone already.
If it's something you might have installed or changed, it's possible that putting the phone in safe mode and undoing it may solve the issue and let you boot normally.
Booting into Safe Mode:
Make sure the device is powered off (charging is ok, as long as it is not currently trying to boot)
Hold the side key to power on and continue holding until "SAMSUNG" appears and the device vibrates
Immediately release the side key and begin holding volume down until boot completes
If the device has booted into safe mode, you will see a translucent "Safe Mode" in the bottom left
twistedumbrella said:
Samsung is going to reset it. It's a required first step for them to do any work on it, even if the work has nothing to do with the software. What may help find a way to recover the data is starting with how it got to this point. Did you install anything new, change any important settings, or anything else that could have been a part of the issue? If not and it is an unexplained hardware failure, the data is likely gone already.
If it's something you might have installed or changed, it's possible that putting the phone in safe mode and undoing it may solve the issue and let you boot normally.
Booting into Safe Mode:
Make sure the device is powered off (charging is ok, as long as it is not currently trying to boot)
Hold the side key to power on and continue holding until "SAMSUNG" appears and the device vibrates
Immediately release the side key and begin holding volume down until boot completes
If the device has booted into safe mode, you will see a translucent "Safe Mode" in the bottom left
Click to expand...
Click to collapse
Well I just asked the original owner (my mother), and apparently she doesn't remember downloading anything new into it, and it just went crazy by itself, also something else I wanna note, I tried charging it and it booted into recovery all by itself, I taught it was weird but Still went and wiped the cache and then when I tried restarting it it suddenly ran out of juice once again, also, it's second display shows some weird curruption/bug or glitch-like lines. So based off of this, can you really find the origin of this problem and if there is really any hope of saving it's data XD. Thank you btw, and once again, I'll be waiting for an answer
There are hundreds of reasons it could do that, including a faulty board. Thanks to the removal of physical sdcard support, you'd need to get it to boot into something with at least adb support to pull anything off it. Stock recovery doesn't provide any ways to perform a decent backup, but it sounds like the only option that wouldn't wipe the device didn't work.
I see, alright, thanks a lot, I'll consider resetting it
It may be worth trying to flash firmware first. Go into it knowing it may reset the device or leave you needing to reset it, but it doesn't hurt to try if you run out of safer options.
Same here, same symptoms, happened in front of my wife's and eyes face. We are fairly techy and understand our way around our devices. We also noticed the device crashed then would make it all the way to the home screen launcher and before catching signal the crash would cause a restart at that point I went in and did a cash swipe rebooted right back into recovery by itself then I unplugged the cable and it was acting as if it has a dead battery but when the cable was last plugged in during a couple of crash and then restarts all the way to the home screen I know the battery was at 70 something percent. My next step is going to probably be flashed the current firmware that just released on top of it as a dirty flash and see if I can get it to boot. If not then I'm going to do a hard reset and see if that works. When plugged in it automatically starts exhibiting symptoms as if the buttons are stuck. The devices in the OtterBox and it's fairly brand new I would say mint. Not dirty or any smudges either. all I'm saying is I'm one of those type of technicians that say yeah right when people say it just happened I don't know where but this actually happened I don't know when I was able to witness it. I'll come back and let you guys know what works and what doesn't. (By the way excuse my grammar I was voice typing while driving )
ariveraiv said:
Same here, same symptoms, happened in front of my wife's and eyes face. We are fairly techy and understand our way around our devices. We also noticed the device crashed then would make it all the way to the home screen launcher and before catching signal the crash would cause a restart at that point I went in and did a cash swipe rebooted right back into recovery by itself then I unplugged the cable and it was acting as if it has a dead battery but when the cable was last plugged in during a couple of crash and then restarts all the way to the home screen I know the battery was at 70 something percent. My next step is going to probably be flashed the current firmware that just released on top of it as a dirty flash and see if I can get it to boot. If not then I'm going to do a hard reset and see if that works. When plugged in it automatically starts exhibiting symptoms as if the buttons are stuck. The devices in the OtterBox and it's fairly brand new I would say mint. Not dirty or any smudges either. all I'm saying is I'm one of those type of technicians that say yeah right when people say it just happened I don't know where but this actually happened I don't know when I was able to witness it. I'll come back and let you guys know what works and what doesn't. (By the way excuse my grammar I was voice typing while driving )
Click to expand...
Click to collapse
Hello everyone just a quick update. Once I got home I plugged the device into a Samsung fast charger and Samsung OEM USB type-c cable and realize the device booted all the way to the home screen but register the same battery level as I mentioned above. Device was working as if nothing happened to it. So I updated all the apps on the Galaxy store then updated all the apps left over from the Google Play store, I then proceeded to check for a firmware update because I know the April update just released and installed the update with no issues. Updated the apps that needed to be updated again somehow there's always something and unplug the device from the power cable. Everything was working if no issues about half hour later the device cuts off and does not want to power on. FYI I already had my wife contact T-Mobile and get a warranty replacement we only paid $5.00 so my thoughts and conclusion on what's going on something happened to the battery or it's defective. Btw we only use Samsung OEM cables and equipment at home and in the car while connected through Android auto. it's only working while being plugged in it's not charging all the way even though it's registering it's charge level while the device is on.

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