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Activesync prompts dialup box

Hi there
Running WM2003SE on my XDAII. All well except that since day 1 when I sync it opens the dialup box. Incredibly annoying. Did a search before posting and couldn't find an answer - but I bet (hope!) I'm not the first with this little beauty!
Thanks
The 'good' doctor

I sync it opens the dialup box.
Click to expand...
Click to collapse
on the pc?
on the pocketpc ?

on the PC (running XP)

mine does that too and i dont run 2003SE also i would find it doubtfull that
it's something the pda request that activesync on the pc does
most likely it's and option you can turn on and off activesync

I was sure of that too - but I have had a look through Tools>Options and File>Connection Settings and can't find anything that points to it. Help is predictably poor.
Wondered if it was a bug so upgraded to AS3.8. Still nothing.
Guess it's a Gates-ism I'll have to live with.
Thanks anyway.

Further developments
I have set up my new laptop with the same stuff and this error no longer occurs. Maybe a newer version of XP?

do you sync avantgo ?
because if you do and you by dialup box mean that it's trying to
call with your modem or something
then thats pretty normal because
avantgo is synced from their site not from your pc

[SOLVED] Exchange not Syncing Over the Air on All 6.1 ROMs

The Problem: I cannot get Exchange to sync correctly when using any 6.1 ROMs.
AT&T Tilt
AT&T SIM
Exchange 2003
Radio: 1.58.26.20
I really need to be able to Exchange sync in order to accomplish my job. From reading though the many 6.1 threads and searching around, I have found that people seem to be occasionally running into this problem, but there hasn't been any resolutions mentioned yet. The problem for me is that synchronization will not occur in ActiveSync. At one point, it would sync my contacts even though it said the sync failed. Others have reported that it will sync contacts and calendar but not email.
The Active Sync error code that I get after flashing a new 6.1 ROM and setting up Exchange the normal way is:
Result: Synchronization could not be completed. Try again later.
Support Code: 0x80830003
Here is a list of things that I have tried so far from searching and asking around that did not work:
1. Didn't work: Installing "remove hidden proxy" .cabs.
2. Didn't work: "What, exactly, are you having issues with? It's not an Exchange 2k3 incompatibility, as mine is synching fine. I did have to go into Settings > Connections > USB and turn off advanced network capabilities, though."
http://forum.xda-developers.com/showpost.php?p=1940649&postcount=1155
3. Verify the following Exchange setting (already checked): "On the Exchange server, launch Internet Services Manager. Right click on the Microsoft-Server-ActiveSync virtual directory and choose Properties. Select the Directory Security tab. Click the Edit button in the Secure Communications section and select the option to 'Ignore client certificates.'"
http://download.microsoft.com/downl...ices-Deploying_Microsoft_Mobile_Messaging.doc
4. Verify the following Exchange setting (not running Exchange 2007): "I also had trouble syncing with Exchange. I run Exchange 2007 and had to enable the option to allow the enrolment of non-supported devices in my ActiveSync policy. With WM5.0 or 6.0 it always worked flawlessly."
http://forum.xda-developers.com/showpost.php?p=1938858&postcount=1025
5: After trying kewlair's suggestion:
"The first issue I had was the initial setup. I set up my account properly, but ActiveSync would report that it cannot sync at this time. I knew that I had to uncheck the Use Proxy for this Connection option to solve this issue, but I couldn't find where to get to that setting for the MEdia Net connection that was being used. I finally found it in Settings -> Connections -> Advanced Tab, then tap the Select Networks button and where it says "Programs that automatically connect..." select MEdia Net instead of My ISP and then you can tap the Edit... button and remove the proxy server selection."
http://forum.xda-developers.com/showpost.php?p=1957501&postcount=3
...attempting to force a sync gives this. I also tried changing "Programs that automatically connect..." to My ISP with the same result:
ActiveSync tries to connect using either MEdia Net or My ISP and then says:
"Cannot Connect
Dialed: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again."
ActiveSync Reports: "Waiting for network"

Right i am pissed so i might be being a ****, but, it would help if you told us
a) what version of exchange you are running.
b) whether you are using ssl to sync with the server
c) whether you are talking about syncing when connected to the pc, over gprs or such, or both.
Rob

Yeah, I have noticed some issues as well. I'm using dutty's official 6.1 release.
The first issue I had was the initial setup. I set up my account properly, but ActiveSync would report that it cannot sync at this time. I knew that I had to uncheck the Use Proxy for this Connection option to solve this issue, but I couldn't find where to get to that setting for the MEdia Net connection that was being used. I finally found it in Settings -> Connections -> Advanced Tab, then tap the Select Networks button and where it says "Programs that automatically connect..." select MEdia Net instead of My ISP and then you can tap the Edit... button and remove the proxy server selection.
The second issue I have found is that after a while (not sure on specific time) ActiveSync just seems to stop working, almost as if it is hung up. When I go to the ActiveSync window and tap Sync, it does absolutely nothing. Basically the only way i've found to get it to start working again is doing a soft reset.
Hopefully this will help you or other people out, because it took me FOREVER to figure this out. I am curious if anybody else is having problems with ActiveSync stopping responding with 6.1 also.

Same here
Hello,
I am having the same problem here.
I am using DCS 1.5 and windows Vista (Windows Mobilde Device Center). It has been working beautifully for a week..
But now I cannot connect the device to my computer through USB. When I do the charge led is on, but the device is not seen by vista.
I checked off "enable advanced network functionnality" in the USB to PC settings.... But nada!
Any help from otehrs would be appreciated.
Juju

I'm sorry, I might not have been clear. ActiveSync on the device hangs up, not on my computer. I haven't had any issues with ActiveSync on my computer so I think this is a different issue.

rjefferis said:
Right i am pissed so i might be being a ****, but, it would help if you told us
a) what version of exchange you are running. Exchange 2003
b) whether you are using ssl to sync with the server. No SSL.
c) whether you are talking about syncing when connected to the pc, over gprs or such, or both. The PC sync works fine, but over the air it does not.
Rob
Click to expand...
Click to collapse
See answers.

kewlair said:
Yeah, I have noticed some issues as well. I'm using dutty's official 6.1 release.
The first issue I had was the initial setup. I set up my account properly, but ActiveSync would report that it cannot sync at this time. I knew that I had to uncheck the Use Proxy for this Connection option to solve this issue, but I couldn't find where to get to that setting for the MEdia Net connection that was being used. I finally found it in Settings -> Connections -> Advanced Tab, then tap the Select Networks button and where it says "Programs that automatically connect..." select MEdia Net instead of My ISP and then you can tap the Edit... button and remove the proxy server selection.
The second issue I have found is that after a while (not sure on specific time) ActiveSync just seems to stop working, almost as if it is hung up. When I go to the ActiveSync window and tap Sync, it does absolutely nothing. Basically the only way i've found to get it to start working again is doing a soft reset.
Hopefully this will help you or other people out, because it took me FOREVER to figure this out. I am curious if anybody else is having problems with ActiveSync stopping responding with 6.1 also.
Click to expand...
Click to collapse
Lots of good info there. Thanks and I will let you know if this works the next time I flash.

kewlair said:
I'm sorry, I might not have been clear. ActiveSync on the device hangs up, not on my computer. I haven't had any issues with ActiveSync on my computer so I think this is a different issue.
Click to expand...
Click to collapse
juju-35's is a different issue. I agree. I am talking about over the air sync/push. I will try to edit the thread title to be more clear.

Camp said:
juju-35's is a different issue. I agree. I am talking about over the air sync/push. I will try to edit the thread title to be more clear.
Click to expand...
Click to collapse
Sorry for the confusion, I thought you were talking USB since you mentionned the PC to USB thing. Still annoying though . I will repost in the DCS thread!

Direct push works without issues over AT&T's network on 3.0 Sleuth. My job depends on it working too. I've used it over MEdiaNet and My ISP connections although you need to be able to use my ISP to get it to work correctly (without 7minute delays). You can tell if its using the correct connection by waiting for direct push to connect after a reset then tapping on the big 3G icon. It should say its connected using My ISP (this assumes you let the connection wizard discover your provider and set you up of course).
The only difference between your settings and mine is that my email system uses SSL.
Certs aren't an issue if your exchange implementation doesn't need SSL.
I would really like to see the exact activesync error code you are getting btw.

Sleuth255 said:
Direct push works without issues over AT&T's network on 3.0 Sleuth. My job depends on it working too. I've used it over MEdiaNet and My ISP connections although you need to be able to use my ISP to get it to work correctly (without 7minute delays). You can tell if its using the correct connection by waiting for direct push to connect after a reset then tapping on the big 3G icon. It should say its connected using My ISP (this assumes you let the connection wizard discover your provider and set you up of course).
The only difference between your settings and mine is that my email system uses SSL.
Certs aren't an issue if your exchange implementation doesn't need SSL.
I would really like to see the exact activesync error code you are getting btw.
Click to expand...
Click to collapse
It also happened to me on your newest 6.1 ROM Sleuth, thanks for chiming in here. I can only work on this issue during the weekend because come Monday I have to reflash to a working 6.0 ROM. I just reflashed with Dutty's newest 6.1 ROM and here are my updates (updated in first post also):
The ActiveSync error code that I originally got with all of the 6.1 ROMs is:
Result: Synchronization could not be completed. Try again later.
Support Code: 0x80830003
After trying kewlair's suggestion:
"The first issue I had was the initial setup. I set up my account properly, but ActiveSync would report that it cannot sync at this time. I knew that I had to uncheck the Use Proxy for this Connection option to solve this issue, but I couldn't find where to get to that setting for the MEdia Net connection that was being used. I finally found it in Settings -> Connections -> Advanced Tab, then tap the Select Networks button and where it says "Programs that automatically connect..." select MEdia Net instead of My ISP and then you can tap the Edit... button and remove the proxy server selection."
I get this ActiveSync error code. I also tried changing "Programs that automatically connect..." to My ISP with the same result:
ActiveSync tries to connect using either MEdia Net or My ISP and then says:
"Cannot Connect
Dialed: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again."
ActiveSync Reports: "Waiting for network"
Thanks for all the help so far everyone.

Anyone else have any other ideas that I can try?

Have you tried not letting the network communication run and enter the att network connections manually. Just say No to configure your network config. I have had issues with the network communications auto setup.
1) Set up My Isp to use either wap.cingular or isp.cingular (depending on you data plan) and not setup the proxy.
2) Set up the work connection as medianet to use wap.cingular with the proxy setting
3) Set up MMS connection using the correct setting and using work connection (medianet) with proxy.
It really sounds like your issue is related to the network settings. If you look up your active sync error code on google all seem to point to the ATT proxy issues.
Good Luck

All
I use push Mail and have tries Sleuths and duttys 6.1 ROM without issues
SSL based Authentication
Cheers

Mario said:
All
I use push Mail and have tries Sleuths and duttys 6.1 ROM without issues
SSL based Authentication
Cheers
Click to expand...
Click to collapse
Same for me DCS 1.5 and now 1.7 with SSL no problem at all

Everyone does not need to post that yes it does work. Mine works as well as 99% of other people. This thread is just for the OP and any others whose does not work.
Yes, It does work for 99% to 99.9% of people!

eagle 1 said:
Everyone does not need to post that yes it does work. Mine works as well as 99% of other people. This thread is just for the OP and any others whose does not work.
Yes, It does work for 99% to 99.9% of people!
Click to expand...
Click to collapse
Thx but in that case error code would help. Because not working could come from many factor.
More strange is not working config when "upgrading" from WM6 to WM6.1 with STRICTsame config...
So if people could put more details it will help

The error code indicates that your exchange server is set to use client certs btw. Here's the exact recommendation to fix:
1. On the Exchange server, launch Internet Services Manager. Right click on the Microsoft-Server-ActiveSync virtual directory and choose Properties. Select the Directory Security tab. Click the Edit button in the Secure Communications section and select the option to “Ignore client certificates.”
Click to expand...
Click to collapse
This is a server-side fix though. If you're not the IT staff that did this, then you need to get them to give you the client cert again.
your upgrade to WM6.1 caused your client side cert to disappear. The cert store on WM6.1 contains different certs in the root store as well which could cause WM6.0 to have the cert your exchange server requires but not this beta version of WM6.1.
Exchange installations which require client side certs are very rare btw which is why everybody is saying "works great here". Generally, server certs are used instead (require SSL must be checked in this case)

eagle 1 said:
Have you tried not letting the network communication run and enter the att network connections manually. Just say No to configure your network config. I have had issues with the network communications auto setup.
1) Set up My Isp to use either wap.cingular or isp.cingular (depending on you data plan) and not setup the proxy.
2) Set up the work connection as medianet to use wap.cingular with the proxy setting
3) Set up MMS connection using the correct setting and using work connection (medianet) with proxy.
It really sounds like your issue is related to the network settings. If you look up your active sync error code on google all seem to point to the ATT proxy issues.
Good Luck
Click to expand...
Click to collapse
Solved. Thanks for everybody's help on this issue. eagle 1's answer above helped me find out what was wrong.
It was a really simple solution, but I have never had to mess with any of these settings on any of my previous WM devices. The solution was: The "Connection Setup" wizard did not set up my connection settings correctly. I had to set BOTH "Programs that automatically connect..." drop down options in the advanced connection settings to MEdia Net.
Thanks again to everyone that helped out.

surprising that you got a 0x80830003 error instead of the more common 0x8500200B (failed to contact server) message

Using Microsoft Direct Push Email will cause data connection to auto-connect?

Anyone experienced that problem? Whenever there is no email coming in but the data connections keep trying to get connected even though i have terminate it using the long end key button. Any solution? Thank you in advance.

hi,
this is the way it works. in order to receive an email when arrives yu must be connected to internet.
if you dont want to be connected all the time, you can set up sync e ery a certain time and disconnect the push, or manual sync.

ypsmav said:
hi,
this is the way it works. in order to receive an email when arrives yu must be connected to internet.
if you dont want to be connected all the time, you can set up sync e ery a certain time and disconnect the push, or manual sync.
Click to expand...
Click to collapse
Thanks. I will know what to do then.

change the schedule
in activesync on your pda you can also go to menu>schedule and change the settings as you want them
if you change the peak times from 10 am till 11am your phone will only be connected during this time and if you dc after that time it won't connect
but you won't be able to get the mail if you disconnect
hope this is a good answer

How to get mail for WinMo over WiFi without constant connection

I am not sure if this has been discussed before but searching didn't help much as I am not sure what keyword to use.
I have a Fuze (Touch Pro) without the data service and would like the phone to periodically get the mails over WiFi. I am posting it here assuming this would apply to all WinMo devices. If not, please enlighten me.
In default settings, the phone disconnects WiFi as soon as it goes to sleep. I used Advanced Config to enable WiFi even in sleep, but now it stays connected all the time even though Pocket Outlook is configured to run every 15 minutes. For last several months it has been working this way but it drains the battery very quickly unlike my iPhone, which lasts the more than a day because it connects only to check mails when inactive.
I know with 3G service I don't have worry about it but wondering if there is any utility or setting in registry that would connect periodically for a minute or two so that PO can check for new messages.
Thanks.

How to update at intervals
generally there is an option in the email program you are using. check these options

powersupplyzzzz said:
generally there is an option in the email program you are using. check these options
Click to expand...
Click to collapse
Thanks powersupplyzzzz. The interval is already configured in ActiveSync/Pocket Outlook, but it doesn't connect to the WiFi unless it's already connected. Does it work for others? I mean does it connect to WiFi automatically when ActiveSync is ready to sync?

Wondering if I posted in the wrong forum or I am asking for something not possible on WM at the moment ...

rexian said:
Thanks powersupplyzzzz. The interval is already configured in ActiveSync/Pocket Outlook, but it doesn't connect to the WiFi unless it's already connected. Does it work for others? I mean does it connect to WiFi automatically when ActiveSync is ready to sync?
Click to expand...
Click to collapse
AFAIK what you are asking is not possible, unless you ask someone to write you a script or there is an app that does this, but i havent come across one.

Thanks timmymarsh, this is what I was afraid of. I guess the old iPhone still has some use for this advantage.

rexian said:
Thanks timmymarsh, this is what I was afraid of. I guess the old iPhone still has some use for this advantage.
Click to expand...
Click to collapse
What you need is a car battery that you can strap to your back which will boost your battery when required
I'll have a fish around for a real solution.

[Q] HELP: c00d07c9 error in wireless sync

Hi there
I have a problem with my new HTC Trophy.
It works fine with my Wireless router, It connects fast when I'm in home, and I can surf and get emails and all the stuff.
But then I tried to use zune for configure the wireless sync and problems came.
Zune detecs fine my SSID (withc is not hidden and doesn¡t have MAC adress filter active). Then I click on "Set up wireless sync" button and on the next screen, on the "Confirm Network" one, this is what happens when I click "next":
"Can't detect your phone"
An error has ocurred.
Zune was unable to connect to the wireless network access point.
Error code: C00D07C9."​
I really don't understand what is going there. because My zune works pretty fine downloading apps and sync the phone.
Help Anyone?
Thanks in advanced!

I had the same problem with my Omnia7. I found out that you need to disable windows firewall or anyother antivirus firewall when doing the first sync.
Also, connect the phone to the computer and leave it idle for 10-15 mins before you setup wireless sync.

Oh man thanks very much for your help.
Just as soon I turned Off my windows Firewall the sync was completed without any kind of error.
Cheers!

I'm glad i could help.
Cheers

omniauser7 said:
I had the same problem with my Omnia7. I found out that you need to disable windows firewall or anyother antivirus firewall when doing the first sync.
Also, connect the phone to the computer and leave it idle for 10-15 mins before you setup wireless sync.
Click to expand...
Click to collapse
so, after the first sync you can turn your firewalls back on though, correct?

yes, I'd also add an exception for zune.exe to the firewall too

omniauser7 said:
I had the same problem with my Omnia7. I found out that you need to disable windows firewall or anyother antivirus firewall when doing the first sync.
Also, connect the phone to the computer and leave it idle for 10-15 mins before you setup wireless sync.
Click to expand...
Click to collapse
This worked for me also.. Great tip..

Worked for me as well. Thanks a lot

Nice one, I just spent 10 min trying to connect to an AP i forgot that i activated the access control months ago
*then it clicked*

I have same problem with Omnia 7. My laptop running Windows 7 64 bit is connected to same wireless network as my phone. Connection on both systems works without any problem. But when I try to setup wireless sync I have same problem like described here. I disabled Windows Firewall and also real time protection in Microsoft Security Essentials. I do not use any other security software. Any other solution?

same here

I'm also having issues getting wireless sync setup So far I've tried;
Disabling Windows Firewall
Connecting to network via cable
Removing wireless connection in phone and rebooting
Disabling AV
I'm at a loss as to what I else I can try. Wireless on the phone works, wireless on the laptop works, just setting up wireless sync doesn't

anything else to add
I have tried EVERYTHING to get this working. I have disabled everything that might be blocking the ports, I have reinstalled software, you name it.
Nothing.
The strange thing is, the phone worked and synced fine on Windows XP, then I upgraded (moved sideways?) to Vista and now I'm screwed. This is s**t Microsoft.
They can't tell me anything

MAke sure you are signed into the Zune software. i think this has to be done to let zune know that you are connected to the network. I think it is just a wierd bug thats never been caught. for some reason my auto sign in doesn't work. But i couldnt get it to work so i closed zune, then re-opened it signed in (top right corner of zune) then wen to settings and it worked.

I went into settings and click "Forget this phone" so that it would create a new profile. Still didn't work. Then I read on MS support Article ID: 952304 (goo.gl/6nsSm) that it may not work when connected to a public network.
D'Oh, I was connected to my VPN for work so it couldn't find my wireless access point. I disconnected/logged off my VPN, pressed Retry Wireless Sync and it worked like a charm. Then logged into my VPN again. Presto.
Hope this helps someone...

My Samsung Focus has never worked with wireless sync. I got it the day Windows Phone launched in the US and I've been through several hard resets over the past year and multiple reinstalls of Zune.
It sets up fine and then starts to sync and sometimes it will get through a song or two but it will eventually just stall during a transfer and there's no errors of any type. I can leave it there for hours and it won't progress any. I have no firewalls running or connected VPN's.
I've given up trying to get it to work. Very annoying.

I think I found the answer: According to [1] Zune is not compatible with routers using WPA/WPA2 mixed mode. Setting it to ONE of the two should make it work...
[1] http://www.zune.net/de-DE/support/w...help_originalid=C00D07C9&webhelp_locale=de-DE

hi guys,
so i think i have a solution but my modem ist airties it can be change with other models. so i have checked the link that hades has shared in german . yes you need to choose one of thee password code and then you go to ip adress of your modem default gateaway i mean, then then there should be isolation users something you need to untick that then save it . thats what i did and it worked.
i hope it works for you too
cheers

If this problem persists even after all the solutions provided, it is most likely that Zune does not currently properly support your Wireless Adapter associated with the computer.
I have this similar issue, I can sync fine on all computers but my desktop refuses to do so. I have even tried reinstalling everything.

Zune Sync USED to work for me... it now no longer works. The only change is that I've changed carrier ROMs since my phone's original carrier refused to update to 7440 and Internet Sharing. On my new ROM w/7440 I can't get it to work like it had... this sucks b/c I do miss it. Sigh WP7 was suppose to not require ROM flashing and hacking.
EDIT: Got it past the Set Up Wireless Sync prompts by going to "General Settings" on Zune and checking the Always start software when device is connected option box.
EDIT #2:Turns out, that did not get my LG Optimus 7 syncing, as now the PC would recognize the phone over wifi, but would fail to install proper drivers. I next had to uninstall Zune using this MS FixIt tool and then I reinstalled Zune as the tool prompts you. You don't lose any information during this process! And now my wifi sync works perfectly again. FWIW I think all this may have started when I installed specific LG drivers to be able to change LG ROMs.