[Q] HELP: c00d07c9 error in wireless sync - Windows Phone 7 Q&A, Help & Troubleshooting

Hi there
I have a problem with my new HTC Trophy.
It works fine with my Wireless router, It connects fast when I'm in home, and I can surf and get emails and all the stuff.
But then I tried to use zune for configure the wireless sync and problems came.
Zune detecs fine my SSID (withc is not hidden and doesn¡t have MAC adress filter active). Then I click on "Set up wireless sync" button and on the next screen, on the "Confirm Network" one, this is what happens when I click "next":
"Can't detect your phone"
An error has ocurred.
Zune was unable to connect to the wireless network access point.
Error code: C00D07C9."​
I really don't understand what is going there. because My zune works pretty fine downloading apps and sync the phone.
Help Anyone?
Thanks in advanced!

I had the same problem with my Omnia7. I found out that you need to disable windows firewall or anyother antivirus firewall when doing the first sync.
Also, connect the phone to the computer and leave it idle for 10-15 mins before you setup wireless sync.

Oh man thanks very much for your help.
Just as soon I turned Off my windows Firewall the sync was completed without any kind of error.
Cheers!

I'm glad i could help.
Cheers

omniauser7 said:
I had the same problem with my Omnia7. I found out that you need to disable windows firewall or anyother antivirus firewall when doing the first sync.
Also, connect the phone to the computer and leave it idle for 10-15 mins before you setup wireless sync.
Click to expand...
Click to collapse
so, after the first sync you can turn your firewalls back on though, correct?

yes, I'd also add an exception for zune.exe to the firewall too

omniauser7 said:
I had the same problem with my Omnia7. I found out that you need to disable windows firewall or anyother antivirus firewall when doing the first sync.
Also, connect the phone to the computer and leave it idle for 10-15 mins before you setup wireless sync.
Click to expand...
Click to collapse
This worked for me also.. Great tip..

Worked for me as well. Thanks a lot

Nice one, I just spent 10 min trying to connect to an AP i forgot that i activated the access control months ago
*then it clicked*

I have same problem with Omnia 7. My laptop running Windows 7 64 bit is connected to same wireless network as my phone. Connection on both systems works without any problem. But when I try to setup wireless sync I have same problem like described here. I disabled Windows Firewall and also real time protection in Microsoft Security Essentials. I do not use any other security software. Any other solution?

same here

I'm also having issues getting wireless sync setup So far I've tried;
Disabling Windows Firewall
Connecting to network via cable
Removing wireless connection in phone and rebooting
Disabling AV
I'm at a loss as to what I else I can try. Wireless on the phone works, wireless on the laptop works, just setting up wireless sync doesn't

anything else to add
I have tried EVERYTHING to get this working. I have disabled everything that might be blocking the ports, I have reinstalled software, you name it.
Nothing.
The strange thing is, the phone worked and synced fine on Windows XP, then I upgraded (moved sideways?) to Vista and now I'm screwed. This is s**t Microsoft.
They can't tell me anything

MAke sure you are signed into the Zune software. i think this has to be done to let zune know that you are connected to the network. I think it is just a wierd bug thats never been caught. for some reason my auto sign in doesn't work. But i couldnt get it to work so i closed zune, then re-opened it signed in (top right corner of zune) then wen to settings and it worked.

I went into settings and click "Forget this phone" so that it would create a new profile. Still didn't work. Then I read on MS support Article ID: 952304 (goo.gl/6nsSm) that it may not work when connected to a public network.
D'Oh, I was connected to my VPN for work so it couldn't find my wireless access point. I disconnected/logged off my VPN, pressed Retry Wireless Sync and it worked like a charm. Then logged into my VPN again. Presto.
Hope this helps someone...

My Samsung Focus has never worked with wireless sync. I got it the day Windows Phone launched in the US and I've been through several hard resets over the past year and multiple reinstalls of Zune.
It sets up fine and then starts to sync and sometimes it will get through a song or two but it will eventually just stall during a transfer and there's no errors of any type. I can leave it there for hours and it won't progress any. I have no firewalls running or connected VPN's.
I've given up trying to get it to work. Very annoying.

I think I found the answer: According to [1] Zune is not compatible with routers using WPA/WPA2 mixed mode. Setting it to ONE of the two should make it work...
[1] http://www.zune.net/de-DE/support/w...help_originalid=C00D07C9&webhelp_locale=de-DE

hi guys,
so i think i have a solution but my modem ist airties it can be change with other models. so i have checked the link that hades has shared in german . yes you need to choose one of thee password code and then you go to ip adress of your modem default gateaway i mean, then then there should be isolation users something you need to untick that then save it . thats what i did and it worked.
i hope it works for you too
cheers

If this problem persists even after all the solutions provided, it is most likely that Zune does not currently properly support your Wireless Adapter associated with the computer.
I have this similar issue, I can sync fine on all computers but my desktop refuses to do so. I have even tried reinstalling everything.

Zune Sync USED to work for me... it now no longer works. The only change is that I've changed carrier ROMs since my phone's original carrier refused to update to 7440 and Internet Sharing. On my new ROM w/7440 I can't get it to work like it had... this sucks b/c I do miss it. Sigh WP7 was suppose to not require ROM flashing and hacking.
EDIT: Got it past the Set Up Wireless Sync prompts by going to "General Settings" on Zune and checking the Always start software when device is connected option box.
EDIT #2:Turns out, that did not get my LG Optimus 7 syncing, as now the PC would recognize the phone over wifi, but would fail to install proper drivers. I next had to uninstall Zune using this MS FixIt tool and then I reinstalled Zune as the tool prompts you. You don't lose any information during this process! And now my wifi sync works perfectly again. FWIW I think all this may have started when I installed specific LG drivers to be able to change LG ROMs.

Related

Activesync connects every 5 mins and disconnects.. help plz..

Ever since I installed phonealarm, ActiveSync has been a problem. Either it does not connect or auto-matically connects after every 4 to 5 mins, syncs calender and contacts for one minute and then disconnects.. Problem is if I am transferring a file to storage card, it disconnects before transfer is complete and then reconnects and then disconnects...
Somebody plz help me....
Have you tried this from the WiKi?
How can I stop Active Sync from always turning-on even when it is not connected to my PC?
Go to menu->add server source->write down any server address (fake)->complete procedure then menu->schedule->switch to manually (at the top of the list)
You have to give us more details. Was it working OK before phonealarm? How are you connected? Have you checked phonealarm's settings?
On my experience, the latest version of phonealarm causes problems, so I still am using version 1.58.
---
cktlcmd said:
Have you tried this from the WiKi?
How can I stop Active Sync from always turning-on even when it is not connected to my PC?
Go to menu->add server source->write down any server address (fake)->complete procedure then menu->schedule->switch to manually (at the top
You have to give us more details. Was it working OK before phonealarm? How are you connected? Have you checked phonealarm's settings?
On my experience, the latest version of phonealarm causes problems, so I still am using version 1.58.
---
Click to expand...
Click to collapse
of the list)
After you've done all this, un-check the boxes on the programs being sync'd. This should stop active sync, and creating a control log in windows. Here's a screen shot of un-checking boxes so you understand what I'm talking about.

[SOLVED] Exchange not Syncing Over the Air on All 6.1 ROMs

The Problem: I cannot get Exchange to sync correctly when using any 6.1 ROMs.
AT&T Tilt
AT&T SIM
Exchange 2003
Radio: 1.58.26.20
I really need to be able to Exchange sync in order to accomplish my job. From reading though the many 6.1 threads and searching around, I have found that people seem to be occasionally running into this problem, but there hasn't been any resolutions mentioned yet. The problem for me is that synchronization will not occur in ActiveSync. At one point, it would sync my contacts even though it said the sync failed. Others have reported that it will sync contacts and calendar but not email.
The Active Sync error code that I get after flashing a new 6.1 ROM and setting up Exchange the normal way is:
Result: Synchronization could not be completed. Try again later.
Support Code: 0x80830003
Here is a list of things that I have tried so far from searching and asking around that did not work:
1. Didn't work: Installing "remove hidden proxy" .cabs.
2. Didn't work: "What, exactly, are you having issues with? It's not an Exchange 2k3 incompatibility, as mine is synching fine. I did have to go into Settings > Connections > USB and turn off advanced network capabilities, though."
http://forum.xda-developers.com/showpost.php?p=1940649&postcount=1155
3. Verify the following Exchange setting (already checked): "On the Exchange server, launch Internet Services Manager. Right click on the Microsoft-Server-ActiveSync virtual directory and choose Properties. Select the Directory Security tab. Click the Edit button in the Secure Communications section and select the option to 'Ignore client certificates.'"
http://download.microsoft.com/downl...ices-Deploying_Microsoft_Mobile_Messaging.doc
4. Verify the following Exchange setting (not running Exchange 2007): "I also had trouble syncing with Exchange. I run Exchange 2007 and had to enable the option to allow the enrolment of non-supported devices in my ActiveSync policy. With WM5.0 or 6.0 it always worked flawlessly."
http://forum.xda-developers.com/showpost.php?p=1938858&postcount=1025
5: After trying kewlair's suggestion:
"The first issue I had was the initial setup. I set up my account properly, but ActiveSync would report that it cannot sync at this time. I knew that I had to uncheck the Use Proxy for this Connection option to solve this issue, but I couldn't find where to get to that setting for the MEdia Net connection that was being used. I finally found it in Settings -> Connections -> Advanced Tab, then tap the Select Networks button and where it says "Programs that automatically connect..." select MEdia Net instead of My ISP and then you can tap the Edit... button and remove the proxy server selection."
http://forum.xda-developers.com/showpost.php?p=1957501&postcount=3
...attempting to force a sync gives this. I also tried changing "Programs that automatically connect..." to My ISP with the same result:
ActiveSync tries to connect using either MEdia Net or My ISP and then says:
"Cannot Connect
Dialed: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again."
ActiveSync Reports: "Waiting for network"
Right i am pissed so i might be being a ****, but, it would help if you told us
a) what version of exchange you are running.
b) whether you are using ssl to sync with the server
c) whether you are talking about syncing when connected to the pc, over gprs or such, or both.
Rob
Yeah, I have noticed some issues as well. I'm using dutty's official 6.1 release.
The first issue I had was the initial setup. I set up my account properly, but ActiveSync would report that it cannot sync at this time. I knew that I had to uncheck the Use Proxy for this Connection option to solve this issue, but I couldn't find where to get to that setting for the MEdia Net connection that was being used. I finally found it in Settings -> Connections -> Advanced Tab, then tap the Select Networks button and where it says "Programs that automatically connect..." select MEdia Net instead of My ISP and then you can tap the Edit... button and remove the proxy server selection.
The second issue I have found is that after a while (not sure on specific time) ActiveSync just seems to stop working, almost as if it is hung up. When I go to the ActiveSync window and tap Sync, it does absolutely nothing. Basically the only way i've found to get it to start working again is doing a soft reset.
Hopefully this will help you or other people out, because it took me FOREVER to figure this out. I am curious if anybody else is having problems with ActiveSync stopping responding with 6.1 also.
Same here
Hello,
I am having the same problem here.
I am using DCS 1.5 and windows Vista (Windows Mobilde Device Center). It has been working beautifully for a week..
But now I cannot connect the device to my computer through USB. When I do the charge led is on, but the device is not seen by vista.
I checked off "enable advanced network functionnality" in the USB to PC settings.... But nada!
Any help from otehrs would be appreciated.
Juju
I'm sorry, I might not have been clear. ActiveSync on the device hangs up, not on my computer. I haven't had any issues with ActiveSync on my computer so I think this is a different issue.
rjefferis said:
Right i am pissed so i might be being a ****, but, it would help if you told us
a) what version of exchange you are running. Exchange 2003
b) whether you are using ssl to sync with the server. No SSL.
c) whether you are talking about syncing when connected to the pc, over gprs or such, or both. The PC sync works fine, but over the air it does not.
Rob
Click to expand...
Click to collapse
See answers.
kewlair said:
Yeah, I have noticed some issues as well. I'm using dutty's official 6.1 release.
The first issue I had was the initial setup. I set up my account properly, but ActiveSync would report that it cannot sync at this time. I knew that I had to uncheck the Use Proxy for this Connection option to solve this issue, but I couldn't find where to get to that setting for the MEdia Net connection that was being used. I finally found it in Settings -> Connections -> Advanced Tab, then tap the Select Networks button and where it says "Programs that automatically connect..." select MEdia Net instead of My ISP and then you can tap the Edit... button and remove the proxy server selection.
The second issue I have found is that after a while (not sure on specific time) ActiveSync just seems to stop working, almost as if it is hung up. When I go to the ActiveSync window and tap Sync, it does absolutely nothing. Basically the only way i've found to get it to start working again is doing a soft reset.
Hopefully this will help you or other people out, because it took me FOREVER to figure this out. I am curious if anybody else is having problems with ActiveSync stopping responding with 6.1 also.
Click to expand...
Click to collapse
Lots of good info there. Thanks and I will let you know if this works the next time I flash.
kewlair said:
I'm sorry, I might not have been clear. ActiveSync on the device hangs up, not on my computer. I haven't had any issues with ActiveSync on my computer so I think this is a different issue.
Click to expand...
Click to collapse
juju-35's is a different issue. I agree. I am talking about over the air sync/push. I will try to edit the thread title to be more clear.
Camp said:
juju-35's is a different issue. I agree. I am talking about over the air sync/push. I will try to edit the thread title to be more clear.
Click to expand...
Click to collapse
Sorry for the confusion, I thought you were talking USB since you mentionned the PC to USB thing. Still annoying though . I will repost in the DCS thread!
Direct push works without issues over AT&T's network on 3.0 Sleuth. My job depends on it working too. I've used it over MEdiaNet and My ISP connections although you need to be able to use my ISP to get it to work correctly (without 7minute delays). You can tell if its using the correct connection by waiting for direct push to connect after a reset then tapping on the big 3G icon. It should say its connected using My ISP (this assumes you let the connection wizard discover your provider and set you up of course).
The only difference between your settings and mine is that my email system uses SSL.
Certs aren't an issue if your exchange implementation doesn't need SSL.
I would really like to see the exact activesync error code you are getting btw.
Sleuth255 said:
Direct push works without issues over AT&T's network on 3.0 Sleuth. My job depends on it working too. I've used it over MEdiaNet and My ISP connections although you need to be able to use my ISP to get it to work correctly (without 7minute delays). You can tell if its using the correct connection by waiting for direct push to connect after a reset then tapping on the big 3G icon. It should say its connected using My ISP (this assumes you let the connection wizard discover your provider and set you up of course).
The only difference between your settings and mine is that my email system uses SSL.
Certs aren't an issue if your exchange implementation doesn't need SSL.
I would really like to see the exact activesync error code you are getting btw.
Click to expand...
Click to collapse
It also happened to me on your newest 6.1 ROM Sleuth, thanks for chiming in here. I can only work on this issue during the weekend because come Monday I have to reflash to a working 6.0 ROM. I just reflashed with Dutty's newest 6.1 ROM and here are my updates (updated in first post also):
The ActiveSync error code that I originally got with all of the 6.1 ROMs is:
Result: Synchronization could not be completed. Try again later.
Support Code: 0x80830003
After trying kewlair's suggestion:
"The first issue I had was the initial setup. I set up my account properly, but ActiveSync would report that it cannot sync at this time. I knew that I had to uncheck the Use Proxy for this Connection option to solve this issue, but I couldn't find where to get to that setting for the MEdia Net connection that was being used. I finally found it in Settings -> Connections -> Advanced Tab, then tap the Select Networks button and where it says "Programs that automatically connect..." select MEdia Net instead of My ISP and then you can tap the Edit... button and remove the proxy server selection."
I get this ActiveSync error code. I also tried changing "Programs that automatically connect..." to My ISP with the same result:
ActiveSync tries to connect using either MEdia Net or My ISP and then says:
"Cannot Connect
Dialed: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again."
ActiveSync Reports: "Waiting for network"
Thanks for all the help so far everyone.
Anyone else have any other ideas that I can try?
Have you tried not letting the network communication run and enter the att network connections manually. Just say No to configure your network config. I have had issues with the network communications auto setup.
1) Set up My Isp to use either wap.cingular or isp.cingular (depending on you data plan) and not setup the proxy.
2) Set up the work connection as medianet to use wap.cingular with the proxy setting
3) Set up MMS connection using the correct setting and using work connection (medianet) with proxy.
It really sounds like your issue is related to the network settings. If you look up your active sync error code on google all seem to point to the ATT proxy issues.
Good Luck
All
I use push Mail and have tries Sleuths and duttys 6.1 ROM without issues
SSL based Authentication
Cheers
Mario said:
All
I use push Mail and have tries Sleuths and duttys 6.1 ROM without issues
SSL based Authentication
Cheers
Click to expand...
Click to collapse
Same for me DCS 1.5 and now 1.7 with SSL no problem at all
Everyone does not need to post that yes it does work. Mine works as well as 99% of other people. This thread is just for the OP and any others whose does not work.
Yes, It does work for 99% to 99.9% of people!
eagle 1 said:
Everyone does not need to post that yes it does work. Mine works as well as 99% of other people. This thread is just for the OP and any others whose does not work.
Yes, It does work for 99% to 99.9% of people!
Click to expand...
Click to collapse
Thx but in that case error code would help. Because not working could come from many factor.
More strange is not working config when "upgrading" from WM6 to WM6.1 with STRICTsame config...
So if people could put more details it will help
The error code indicates that your exchange server is set to use client certs btw. Here's the exact recommendation to fix:
1. On the Exchange server, launch Internet Services Manager. Right click on the Microsoft-Server-ActiveSync virtual directory and choose Properties. Select the Directory Security tab. Click the Edit button in the Secure Communications section and select the option to “Ignore client certificates.”
Click to expand...
Click to collapse
This is a server-side fix though. If you're not the IT staff that did this, then you need to get them to give you the client cert again.
your upgrade to WM6.1 caused your client side cert to disappear. The cert store on WM6.1 contains different certs in the root store as well which could cause WM6.0 to have the cert your exchange server requires but not this beta version of WM6.1.
Exchange installations which require client side certs are very rare btw which is why everybody is saying "works great here". Generally, server certs are used instead (require SSL must be checked in this case)
eagle 1 said:
Have you tried not letting the network communication run and enter the att network connections manually. Just say No to configure your network config. I have had issues with the network communications auto setup.
1) Set up My Isp to use either wap.cingular or isp.cingular (depending on you data plan) and not setup the proxy.
2) Set up the work connection as medianet to use wap.cingular with the proxy setting
3) Set up MMS connection using the correct setting and using work connection (medianet) with proxy.
It really sounds like your issue is related to the network settings. If you look up your active sync error code on google all seem to point to the ATT proxy issues.
Good Luck
Click to expand...
Click to collapse
Solved. Thanks for everybody's help on this issue. eagle 1's answer above helped me find out what was wrong.
It was a really simple solution, but I have never had to mess with any of these settings on any of my previous WM devices. The solution was: The "Connection Setup" wizard did not set up my connection settings correctly. I had to set BOTH "Programs that automatically connect..." drop down options in the advanced connection settings to MEdia Net.
Thanks again to everyone that helped out.
surprising that you got a 0x80830003 error instead of the more common 0x8500200B (failed to contact server) message

Help, internet works through tether but not on phone

So I deleted the registry key that blocks the ATT Fuze from using "internet sharing" (HKEY_LOCAL_MACHINE\Comm\InternetSharing\settings\ “ForceCellConnection”) and have been able to get online through USB, in fact I'm posting this while tethered.
The problem is that now, when try to use the internet on the phone itself, it always gives a gateway error 504
any idea what settings may have been changed??? Or how I get rid of error 504?? the phone connects but the internet doesnt work
I would just restore the registry through a hard reset
Do I have to unlock the phone again after a hard reset?
Internet stopped working on phone, only thing that gets online is weather from tf3d and activesync
Ok
After a hard reset, I'm back to square 1, internet explorer and opera keep getting error 504 gaateway timeout, but I'm using the phone internet sharing to post this....whats going on????
Im using an unlocked Fuze on Tmobile network using the internet2.voicestream.com APN
Am i the only one with this problem???
I thought I may have ****ed something up when I was trying to do internet sharing, I tried to sue ICScontrol app, but like I said. I did a hard reset and it still giving me gateway error 504
My email and activesync work fine, I can even get online through internet sharing....but not on the actual phone!!!
I talked to tech support and they were no help, I tried all the tmobile APNs but no luck, oddly enough the internet did work on my unlocked Iphone
What's going on?? Should I flash a new rom??
I'd be willing to bet that it's an IP address issue. I had the same symptoms after some problems with programs that automatically configured the phone's network adapters (which ICSControl does). Why a hard reset didn't fix it I can't even begin to imagine, though. My problem was that in the network adapter settings the phone was assigned a static IP on one of the adapters (I don't recall which one). I changed it to acquire an address from the server and was able to get back online.
Im still having this issue
Im connected through internet sharing right now, email works on phone and activesync works
but when i try to use a web app or browser, it times out
where can i check to "get ip from server??"
I upgraded to a newer rom and still same issue, dont know whats going on and im going crazy
someone please help
Im still having this issue
Im connected through internet sharing right now, email works on phone and activesync works
but when i try to use a web app or browser, it times out
where can i check to "get ip from server??"
I upgraded to a newer rom and still same issue, dont know whats going on and im going crazy
someone please help
sp1kez said:
where can i check to "get ip from server??"
Click to expand...
Click to collapse
Start>Settings>Connections Tab>Wi-Fi>Network Adapters Tab
Select the network adapter and select "Use server-assigned IP address".
As I said before, I don't recall which network adapter was giving me trouble. Definitely hit the wifi adapter and the NDIS adapter(s). To be honest, though, if you've done a hard reset and even changed ROMs it doesn't sound like this is your problem (unless you keep recreating the problem somehow).
Turns out it was a server side error from tmobile
I was finally able to reach an english speaking tech and he had me change the APN to the VPN service apn and just added that to my line, he said a lot of people were having this problem

Can't login to Skype

I've download skype 3.0 from various locations and threads in this forum but, no matter which install I use wheather install from PC to Htc Hd2 or install cab directly from Htc Hd2. When I input my login into into skype in the htc hd2 it just gets stuck to the skype screen with rotating blue circle like it's continuing to try and login and then eventually get a "network connection not available" or something even though I'm connected to wifi network. It just won't login, and I'm not sure what the issue is. I'm on T-mobile is it since the phone is locked to t-mobile does it have to be unlocked to use skype?
thanks
I thought Skype support was being pulled for mobile devices except iPhone??? Anyway have you told Skype what connections to use. In the settings somewhere it say Wi-Fi, 3G and ActiveSync MAke sure the entry with 3G is in use. Also if you don't use a proxy server, make sure it is unticked in the connections settings for the phone itself. I had this issue when I first used Skype on my HD2. I don't use it anymore as I thought the service via my mobile was utter garbage. Hope it works for you.
HatManSan said:
I thought Skype support was being pulled for mobile devices except iPhone??? Anyway have you told Skype what connections to use. In the settings somewhere it say Wi-Fi, 3G and ActiveSync MAke sure the entry with 3G is in use. Also if you don't use a proxy server, make sure it is unticked in the connections settings for the phone itself. I had this issue when I first used Skype on my HD2. I don't use it anymore as I thought the service via my mobile was utter garbage. Hope it works for you.
Click to expand...
Click to collapse
Thanks for the reply. Skype doesn't support the Windows Mobile version anymore but, apparently it's still possible to install it and get it working from what others are saying. I was previously only trying with the ActiveSynch/Wi-Fi but, this time reinstalled it and selected ActiveSynch/Wi-Fi/Mobile but, it's still doing the same thing and proxy server is unchecked.
Can't help with the issue you're having, but maybe useful for some people to know you can still download Skype for WinMo if you select server 2 from from the Skype download page on freewareppc.
Server 1 (skypes own download link) is no longer active.
James
Hey dude,
It happens with me all the time...what i do i uninstall it and reinstall
strange enough works after
I still have the problem. I was able to log in last year (2011), but not anymore. Maybe it's because of my custom rom? Just installed one...

Wireless sync error

Since a few days i noticed wireless sync would not start when the phone is connected to the power adapter.
When I try to set up wireless sync with zune, it recognizes that my phone is connected with my home network. If I click on next, zune is trying to setup but after a few seconds I get this error in zune: 8007042c
I tried to search on google for solutions, there are some people that had the same problem with their zune hd. But none of those tips worked for my phone.
It worked fine for a month or two. Is there anyone else with problems when using wireless sync.
OK, I've got the same error code right now. Anyone else having this problem?
JohnMcD348 said:
OK, I've got the same error code right now. Anyone else having this problem?
Click to expand...
Click to collapse
Connect the phone to your computer, disable and enable wireless sync.
This fixed it for me.
it's easy
Just disable your antivirus/firewall & do the Wireless synchro it will work now
hd2leo_fusion said:
it's easy
Just disable your antivirus/firewall & do the Wireless synchro it will work now
Click to expand...
Click to collapse
I can confirm this is one possible solution - I have McAfee Firewall Protection, and even though Zune has full "allowed" status, when firewall is turned on wireless sync does not work; disabling the firewall allows sync.
There must a protocol / port or something else being blocked by McAfee, but despite searching I can't figure out what it is!!!
Mike
mikecw said:
I can confirm this is one possible solution - I have McAfee Firewall Protection, and even though Zune has full "allowed" status, when firewall is turned on wireless sync does not work; disabling the firewall allows sync.
There must a protocol / port or something else being blocked by McAfee, but despite searching I can't figure out what it is!!!
Mike
Click to expand...
Click to collapse
If you have McAfee installed I think you may have found the cause, or at least a problem. No offense to McAfee but I'd say that you're better off with MS Security Essentials and any other free firewall (I recommend COMODO, but Windows Firewall is enough for most people anyway).
I use McAfee on my Windows 7 machine and have no issues with the wireless sync on either of my WP7 phones. I never did anything special with McAfee to get it to work. It just did and has throughout all the various uninstalls and installs of Zune.
Sent from my SGH-i917 using XDA Windows Phone 7 App

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