Database Info

Issues with Windows Live Messenger

I have just installed a nice TNT 5.0 on my Qtek (Cingular 8125 like but called Qtek 9100 on Colombia).
I´m having an extrange issue regarding the GPRS-Edge internet connection of Windows Live Messenger, and I´m not sure if this could be because our cellphone provider, because of the newer 2.69.11 Radio I´m using or because of any other reason.
Actually the GPRS-Edge connection (It says Edge so it must be edge) it´s working like a charm on Internet Explorer or Opera. But when I try to conect to a Windows or Microsoft related website via Internet Explorer or Opera, the connection can´t be established (say http://mobile.live.com). This happens also when trying to connect to Windows Live Messenger using GPRS or Edge. It does not connect at all.
It´s almost like my cellphone provider has some exceptions on their gprs connection that makes connecting to a Windows or Microsoft server almost impossible.
Nevertheless, there is a walkthrough that curiously worked out and got me really pissed off as it happened a few times before I definetly could find out what was I doing that got everything working...
If I connect to the internet via Wi-Fi (By the way i´m not sure i must press the wi fi button twice on the command manager in order to get it up and running), I can do both things: log into Windows Live Messenger and use the full featured messenger client (send files, pictures, see avatars, send voice, etc) and log into any microsoft website (say http://mobile.live.com).
Til here, everything goes to the cellphone provider.
Here comes the weird thing:
If I turn off the Wireless network after login into messenger, the software automatically looks up for the lost connection and re-connects to the web using GPRS (EDGE) and manages to login successfull, so I can see messenger contacts and chat with them using gprs (edge). But I loose all the internet brownser ability to browse microsoft domains (mobile.live.com
I´m not sure if this has to do with the CHAP or the PAP GPRS autentication. I have tried both without waiting any time before attempts, with no luck.
Also, I´m not sure if this could be related to the EDGE network, as I previously owned a symbian sonyEricsson P910a that did not supported Edge but could connect with no trouble to Messenger through IMPlus.
I´ve also tryed the IMPlus version on the pocket pc with the same bad result as using directly Windows Live Messenger.
Any ideas?
Could it be possible to disable the EDGE network and use exclusively GPRS via Regedit?

Trying everything now. Even downgraded and upgraded again...
I can surf the web now using IE, even on the http://mobile.live.com site, but when trying to use Windows Live, i get a connection error and then a message saying
"Windows Live was unable to establish anInternet connection. Please check your Internet settings and make sure that you have access to data services under your billing plan. If you need help, please contact your mobile service provider.".
The incredible thing is that i´m actually using messenger beta directly on pocket internet explorer and it works, not quite nice, but it does, using wi-fi.
So why Windows Live can´t use this connection to log in?
Now, using GPRS connection, I try to log into http://mobile.live.com and it took too much saying opening... but it made it. But I was not soo lucky when i pushed forward to try to access the mail link on that site (that worked on wi-fi) as it got stuck at opening forever and finally it displayed an error. Same on any link under that page. It seems that it takes too long and crashes. But still I can go to any other site (Tryed www.sun.com right away and it downloaded quite fast a 200kb front page, so i´m not sure that this could be a Radio Issue.)
My Info:
ROM: 6.0.0.0 WWE
DATE 2/02/07
RADIO 2.69.11
PROTOCOL 4.1.13.30
ExtROM: Empty.
I´m trying windows-live-conection-fix from Faria right now...
Still when i try to login to messenger using windows live it says immediatelly There´s a connectivity problem.
I´m

i can't determine what is the exact error do you have, but i want to say it is working with me either with WiFi or GPRS, check out your settings carefully and try to set the settings as usual (don't use network wizard) and test.

I also can have intermittant connection problems using Messenger. It occurs on my Wizard (GPRS and Wifi) and on various PCs too. Before blaming the Wizard, consider it might be a problem with Microsoft and their servers. Usually on either PC or Wizard it will connect after a couple of tries for me. It could be that your provider has blocked the relevent ports or servers on your GPRS but I'm sure we would have heard from other users of your carrier if that is the case.

Ok. I´m from Colombia, and my carrier is called Comcel. There´s no Network wizard available for it at the moment.
Before unlocking my sim and messing up with the first wizard love upgrade (unfortunatelly i can´t find the original rom and probably i will need to extract it from my fathers phone if i can get a hand on it, but still will need to read all about it first...) I was able to connect to MSN without any issues at all. Even on my old symbian phone I used IM+ without any issues. Now that I upgraded it´s getting quite difficult.
Actually I can connect now without any trouble after a soft reset, using Wi-Fi, and it´s really nice. But I can´t get it to connect through GPRS (It´s definetly not a carrier issue as my brother has a WM5 wizard too that I won´t touch before I have this figured out first, and he can connect without any issues, quite fast, using an old 2.17 radio version on his G4).
The strange thing is that I can fly through the web (i´m now installing gmail-g.jar directly on my phone through gprs).
The strange thing is that when I go to www.microsoft.com or mobile.live.com i get stuck on Opening... and the GPRS connection goes too slow. Probably checking something...
It´s like under gprs there something going.
I´m aware that all the symptoms are saying something about carrier permits... but still with my sim card on my brother´s phone (it´s not my line) it works without any issues.
Now, I have started up the Wireless LAN again and it logged in right away on windows live messenger (it´s really nice...).
Then I went offline again, get the wireless off on the cellphone, get the messenger up and running on my vista computer, and then try to login into the phone using again gprs....
Miracle!!! I get logged out from vista!!!! but it doesn´t get all the way there on the mobile phone, as it get´s stuck on signing in... (Not enought)...
Now logged of from vista, I try to login again on the cellphone, no luck...
And loose the hability to navigate into mobile.live.com
Ok.
I do it one more time from scratch.
I soft reset my device...
then I go to internet explorer mobile and type http://mobile.live.com/
It starts the GPRS (Edge) connection right away... and goes to Opening... on the status bar... No luck.
But still I can download mail from the java applet of Gmail, and go to any other website, and even load google maps on the device under gprs...
So it´s a Windows Live issue that seems to have something against my gprs connection.
I was wondering if it has anything to do with CHAP or PAP autentication, but on my carrier they dont really know as they are charging me with their calls, as they don´t care, and I have tryed both but there seems to be no difference.
Anyway on my brother´s wizard the settings are exactly the same as mine on the gprs conection...
I will try to make my cellphone gprs connection work like a modem for my pc and then I will try to navigate the web and login into messenger from my pc using my cellphone gprs connection to see if i can do it, and then I will get back at you.

our network had this issue before, but they solved this later (thats b4 1-2 years)

Ok. I´m gonna try, one by one, the different radio versions that are on the radio-only forums.
Still if you know where can I get my hands on radios 2.17 and 2.49 (2.49.11) is the one that came originally with the phone and it´s the one that is on my father´s untouched wizard...
I´ll get back on you if i found anything...
By the way, does it has anything to do with the regional settings? Mine is Spanish Colombia even when i´m using your TNT 5.0 OS. Still I have run the keyboard spanish patch in order to get my keyboard layount right and i´m still only two signs off on the keyboard but it´s almost ok.
I know that this is not the place, but i´m off on the "D" key that it´s suppost to be a "+" but instead it´s showing the "Euro" symbol (don´t have that on my latin american pc), and on the C key it´s supposed to be a "Ç" instead there´s the "+" sign.

I had this issue the other day, luckily I work for the provider. The issue is with the gprs apn that you are using. If ur provider has multiple apns, then try another. If not u going to have to wait until they resolve their issues.
Dont worry, it isnt the phone and it isnt the ROM. I had the problem too when I just put tnt 5 on my device. Its a problem with the provider.

Thanks Mitchie55. So I will rest my case trying to flash, reflash, upgrade and downgrade radios, and try to trick out the registry for Windows Live security policies... Anyway, what´s exactly a GPRS APT and how can I check if my carrier has more than one GPRS APT? Are those ports? Can I check them under the GSM Test Mode screen (*#*#364#*#*)?

After all my messing around with Windows Live Messenger´s connection issues, i came along a Registry String that got my attention.
It´s not that I want to panic everybody, but on the TNT 5.0 Profesional with HTC Today release there´s a registry line that states:
HKLM\Services\Windows Live\Platform\Passport\PolicyExpiry
String 2007-09-25T19:16:57.9251948Z
I´m wondering what will happen on the 25th of September at 7:17:00 pm UTM...
Any ideas?

danielvelez said:
Thanks Mitchie55. So I will rest my case trying to flash, reflash, upgrade and downgrade radios, and try to trick out the registry for Windows Live security policies... Anyway, what´s exactly a GPRS APT and how can I check if my carrier has more than one GPRS APT? Are those ports? Can I check them under the GSM Test Mode screen (*#*#364#*#*)?
Click to expand...
Click to collapse
Its APN - Access Point Name. Thats what is needed when u create a Cellular GPRS connection to connect to the internet.

im having the same issues, im with rogers wireless in canada
everything works except for the windows mobile live
i updated the software and i'm running ver. 10.6.0033.0600
on an x7500/athena updated to wm6 (originally shipped with wm5 from expansys)
i contacted my provider and they said they dont have another access point name for me to use other then the default one they provide
and they claimed it was a windows mobile live issue,
i tried this in my treo 750 as well and still nothing is happening
thats 2 devices now that dont work ughhhhhhhhhhhhhhhhhhhh.....
i cant figure out what i'm doing wrong.

internet/data issues with flashed tilt

I flashed my tilt to an htc rom and I'm now having problems getting on the internet. Is there some place where i could find a cab file with at&t settings or anywhere I could find the settings and enter them by hand. thanks

still looking. thought I found a solution but it was for hermes.

try this network config...

thanks a lot. that seems to have done the trick.

turns out it didnt fix the problem. i can connect to the web via PIE but for some reason I can't get either gmail or windows live to connect. I don't know why it would work for some but not others.

Same problem
I am having the same issues too. IE and outlook mailbox can connect without any problem to the internet. Gmap too.
However, I am having problem with fring and skype applications. Anyone experiencing this issue?
I have flashed my Tilt with the original HTC Kaiser rom.

i think i might have the solution for ya...change the isp.cingular to wap.cingular

I'm having all sorts of problems, too. Very odd. I don't understand how it can work one minute, then not the next.
One thing that has seemed to help is to use the advanced configuration tool to keep the connection active all the time.
It's under Connections > Connection Always On.
Keep in mind, I had to choose MEdia Net. When I chose "My ISP GPRS", I couldn't connect at all....

I'm having the same issue. I didnt notice it until now with Fring. Over WIFI it works, over 3g it says cannot find internet.
I checked and my settings are already on the wap.
So other ideas?

I've also been having intermittent luck with the settings on my TILT flashed to HTC ROM.
One way I got around it for a while, was to connect to Pocket Internet Explorer to get the connection setup, then hop on Google Maps/MS Live Search/etc.
I also had this problem with MiniMo and Opera for a while. Eventually it all just worked itself out I guess. Also, make sure your 'proxy' settings don't get messed up. Sometimes I'll go into the connection settings and the "This connection uses a proxy" is checked... I'll go back in later, and it won't be. Not sure what the conflict is.

skola28 said:
I've also been having intermittent luck with the settings on my TILT flashed to HTC ROM.
One way I got around it for a while, was to connect to Pocket Internet Explorer to get the connection setup, then hop on Google Maps/MS Live Search/etc.
I also had this problem with MiniMo and Opera for a while. Eventually it all just worked itself out I guess. Also, make sure your 'proxy' settings don't get messed up. Sometimes I'll go into the connection settings and the "This connection uses a proxy" is checked... I'll go back in later, and it won't be. Not sure what the conflict is.
Click to expand...
Click to collapse
Here is a solution.
When you create settings using the Wizard it puts 2 connections. 1 MY ISP and the other MEdia Net.
GO to Settings -- Connections -- Connections -- Advanced -- Select Networks -- First drop down box make sure that My ISP is selected then click ok up top.
Try it and see if it works now.
If it doesnt select MEdia Net as the default connection and edit it, remove proxy and see if it works now. If still no luck remove MEdia Net from one of the connections, by managing existing connections tap and hold and then click delete. Then set MY ISP as the default connection in advance --select networks.
Good Luck.

That took care of it..
Actually what took care of it was going into the media net settings and unclicking the proxy settings..
It was using a proxy to connect but no server in the box. I clicked and whammo works now!
Thanx

same issue
Just wanted to mention had the same issue (particularly with skype) and made the change mentioned further up in the post about changing the connection setting from isp. to wap. and now skype works like a charm, thanks!

please help me aswel
i had my tytn ii , unlocked from orange and am now using o2, gprs aint workin, dno wots up, iv spent hours surfin the web and entered tonnes of variations of the manual grps settings ie access point name = ... username password . neway these didnt work! phoned o2 they said they dont have the settings to send me. can ne1 help?

help ASAP

my problem is my webbroswers *both IE and Opera* does not connect to my cellar internet but only wifi
every other internet app works, Youtue, google map, etc Myphone seems to partly work but i think get stuck when sync'ing my contacts could be a bug with myphone so am discussing this with they expert team
so can anyone expalin why my web broswers is not working?
P.S Skyfire Beta works
Device = ATT Fuze
Rom = NATF v4.4 Fuze Edition

I've never had this problem, but then again never flashed one of NATF's roms. Try posting this question in the NATF rom thread. Good luck

every rom i tried this happen, atomic, NATF, Monex, etc

go to connection settings turn off the proxy check box

proxy is off, i dont like using proxy i live NYC by the way

What have you tried to solve the problem?
A soft reset?
Maybe you have nodata running, or forgot to activate the GPRS/3G connection before uninstalling it.

i tried 3 different rom, soft and hard reset, i tried the hidden proxy cab and remove proxy cab, tried manually setting the proxy, changing the default connection in the connection setting and all seem to not work

I must say this is a problem I haven't really read about yet (new to posting on the forum but not from reading)
If you do install nodata (cab on request), maybe you can check if the phone's data connection is enabled?
Maybe there are other factors then the forementioned program that can affect that setting.
It is a weird problem however, since other apps do have internet...

What if you start GoogleMaps to get the connection going, then open the browser. Does that let the browser connect?

it is very strange and what is this no data cab u mention
i have also used skype and it works, it kinda sucks that am limited to one broswer and thats skyfire, since its a beta also its not the greatest, my only other option is to turn on the wifi, connect to a access point and then it works, other than that i get opera nor IE to work which is very puzzling
also when i tap my h icon in the task bar it says am connected to medianet but it doesnt load
MrMoustache said:
I must say this is a problem I haven't really read about yet (new to posting on the forum but not from reading)
If you do install nodata (cab on request), maybe you can check if the phone's data connection is enabled?
Maybe there are other factors then the forementioned program that can affect that setting.
It is a weird problem however, since other apps do have internet...
Click to expand...
Click to collapse

thedocrn said:
What if you start GoogleMaps to get the connection going, then open the browser. Does that let the browser connect?
Click to expand...
Click to collapse
no broswer dont work at all only skyfire detects my connection and connects

i am gonna make a video and show u guys real quick
uploading vid on youtube.

allthatinny said:
it is very strange and what is this no data cab u mention
Click to expand...
Click to collapse
Nodata is an application that detects (GPRS/3G) dataconnections on your telephone and can switc them on or off.
http://forum.xda-developers.com/attachment.php?attachmentid=151212&d=1233148782
Because the other apps on your telephone do have internet, the chance of this thing working is very slim.
Good luck tough...

youtube is processing my vid, i will post the link a lil bit later
and i dont think that nodata stuff will work due to the fact that it might actually detect a internet connection like the rest of my applications but wont be able to figure out why just IE and Opera dont work.

ok as promise here is the link to the vid
http://www.youtube.com/watch?v=MAAqYWGATRc
look to the end of the vid where u see i put the wifi on and try to load opera and it works

allthatinny said:
ok as promise here is the link to the vid
http://www.youtube.com/watch?v=MAAqYWGATRc
look to the end of the vid where u see i put the wifi on and try to load opera and it works
Click to expand...
Click to collapse
Ok, I didnt see a connection setup wizard on your phone? Did you run that on setup during the initial boot over your phone. I would recommend running that again....I really didnt see it, which is odd did you do something with it?
Second, when you went into connections...then when you see media net click on proxy settings, make sure there is a check box on this network connects to the internet. and make sure the next box is not checked and there is nothing in the box....

this is a fuze edition rom so i guess thats why NATF left it out since fuze is orginally att. and is proxy a must cuz i tried using proxy before but it didnt work.

cant someone help me?

try going to your comm manager and disabling your data connection. This should disconnect you. After that, re-enable it and see what happens.

variablex said:
try going to your comm manager and disabling your data connection. This should disconnect you. After that, re-enable it and see what happens.
Click to expand...
Click to collapse
did that still didnt work, i also used the no data and disable my connection and re enable it and still didnt work.

email problem(or better 3g problem)

every time i want to send/recieve my mail it want to use 3g although i am connected to wlan(that has intenet) that is sometimes happens with msn too.
i have htc touch diamond latest official rom.
any ideas why is this happening and how to fix this??

Mostly it is because you bought a phone, not a wlan terminal. Service providers do not make any money if the default setting on the phone is set to access free wifi and not their pay data connection.
Try nodata , to switch of your data connection when you wish to only use wifi.
http://www.modaco.com/content/pocket-pc-software/246171/new-free-utility-nodata/

yeah but i havent had this problem before(i mean with older roms),also i have deactivted every single mobile network(i called my provider and they disabled me all network connections) so than i get error that windows wasnt able to recieve files(offcourse you idiot,try using wlan),so so are there any idea to force windows to use wlan(because it wont even try)?
oh and when using opera everything is ok.
edit: i cannot download app,can you please upload it here?

and does snybody knows how can i disable warnings that phone memory is full,use file explorer to delete items?

BUMP
Please HELP!

[Q] Problem with Tellme on cellular network

Hi everybody,
I have a little problem with Tellme when I'm on cellular network. I cannot dictate messages anymore when I'm not under wifi.
I can surf the web without problems and even apps from marketplace are working flawlessly, only that function is not working.
Is it possible that my carrier is blocking the port where the requests are redirected?
Thanks for any help
Alex
P.S.: my cellphone is a Lumia 710 and my carrier is Vodafone IT

Interesting. I have kinda the opposite here. Under my work WiFi I cannot connect. I run the network and I can't see where the firewall is blocking it so I would also like to know what port uses.
on Nokia don't you have a network connection setup tool? Check Nokia in the marketplace and see if it fixes it.
Sent from my PI39100 using XDA Windows Phone 7 App

Thanks for your reply!
I already tried with Nokia app, but nothing changed...

I'm meeting the same issue....happened since Mango. http://forum.xda-developers.com/showthread.php?p=21800758#post21800758
Works fine on wifi though. Troubleshooted with LG (phone) and StarHub (carrier), but no joy to date.

Do you know if your carrier is blocking some kind of traffic (for example voip)? Maybe the problem is related to this... Maybe the Tellme service relies on a port our respective carriers are blocking because they are usually used by some service they block for convenience (like the one Skype uses for voice)...

Today, for some reason, everything restarted to work again, apparently without intervention... I'm going to mantain it tested over the next days to see if something changes...
Thanks to all for the moment!

alexvallese said:
Today, for some reason, everything restarted to work again, apparently without intervention... I'm going to mantain it tested over the next days to see if something changes...
Thanks to all for the moment!
Click to expand...
Click to collapse
It seems I have found the real solution: the culprit is Network Configuration app from Nokia, but I also think that all network configuration apps are creating the same problem.
I saw with an app that I had 2 connections configured and obiviously the one that has priority is the one written nobody knows where by the app, instead of using the right one I manually configured.
So I started the app again and I used a wrong carrier. The wrong connection has changed, but this time is disconnected so now I am sure the one used is the one configured by me.
Now everything seems to work for real, I'm obviously going to mantain it monitored. Hope this is going to be of any help!
Bye
Alex