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Emails disappearing from exchange inbox and calendar not syncing help please

Hi all, I'm fairly experienced with the WM world (been using since WM2002) and am usually able to fix plenty of people's problems (on here and in the real world). I have run into an issue that I haven't quite been able to figure out. If it were my phone, I'd probably reflash a different rom on it (or even same one) and try it again fresh, but since it is not my phone I haven't tried it yet. Anyways, here is the issue.
My coworker has configured his phone running his provider's stock WM6.1 standard rom. He (well me, he had no idea it was possible until I showed him) is trying to connect his phone to the company's exchange server to get email on the phone. I have configured this (or instructed how to do this) for over 25 people where I work, and the only issues that I have ever run into were certificate issues. I manually pulled down the root certificate, made a cab file containing it, and installed it on his phone. This is easily verified by accessing the company's OWA site from Pocket IE. Without the certificate installed, a certificate warning appears, and with it you access without a problem (which I can do). So certificate, checked.
Now after a soft reset, it comes time to configure it. I get the email address, password, and domain in without a problem. Then the OWA address is put into the server address. Then the specific mail and calendar items are configured (such as retain last 3 days of mail, download 50KB of each message, show last 2 weeks of calendar, etc.), and finish is hit. The device successfully syncs, with no errors appearing on the screen. I even see items come down in activesync (such as syncing 82 contacts, 5 calendar events, and some emails).
I opened pocket outlook, and his inbox is empty. Odd, so I send him a test email from my AT&T Tilt (cooked WM 6.1 rom), and it arrives to his device on the next send/receive. Then, I hit send receive again on his phone and the test email disappears. I have tried changing the "retain" option for email from last 3 days to last 2 weeks, and no difference. Also the Calendar is empty. I sent him a meeting request and he accepted it, but it isn't on his mobile phone's calendar (but it is on the exchange calendar).
The only thing that I could think of is a rule to move everything to his personal folder on his laptop, but he says that he doesn't have one and moves everything over by hand. I'm thinking about swinging by his desk and confirming, but he isn't dumb and I'm sure he isn't lying about it.
I have been searching google (here and full internet google) without much luck. Thanks for any ideas to try, or else I'm gonna go soft reset his phone
Jason

Well he did tell me when he closed outlook on his work PC, everything started working right. I might try to swing by and look at his outlook afterall.
Jason

btw, if your poutlook syncs only new mails, and your server is configured to not keep messages on the server, the message might be deleted every other send/receive.

HTC Fuze e-mail client

Hello all.
I own an HTC Fuze and I'm crazy about it. I'm really glad I decided to go with it over an iPhone.
I have two e-mail accounts, both of which I access via a webmail interface because I don't like having my e-mails downloaded onto a computer. I'd much rather be able to access them anywhere, and have the protected in case of a computer crash. In addition to accessing my e-mail via web interface, I also like to have my phone check for new e-mails and download them (without deleting them from the e-mail server). That way if I'm away from a computer I can have access to all my e-mails, but those same e-mails are still sitting safely on the e-mail server.
My primary e-mail is a premium membership Yahoo account. My secondary e-mail, which a very distant second in importance and frankly I could live without, is through a private web hosting company that I have a website on.
I set up my Fuze to access both of those e-mail accounts using the e-mail client that comes installed on it. Initially I set up both accounts to be checked for new e-mails every 30 minutes. The problem is, with two e-mail accounts being checked every half hour each, the drain on the device's battery life is considerable (I have the e-mail client set to download all e-mails in their entirety including attachments).
Is there a way (via a different set-up option, a 3rd-party e-mail client, or whatever) that I can have my two e-mail servers notify my phone when there is pending e-mail rather than have my phone constantly reaching out and checking for e-mail that might not even be there and draining down my battery?
On a semi-related note, the area I live in for some reason does not yet have 3G. A town about 8 miles from here has 3G, so I assume it's "coming soon." So another side effect of the way my e-mail is set up is that if someone tries to call me while my phone is checking for e-mails they get shunted right to voice mail and I miss the call.
Thanks in advance for any advice.
Jamie

Jamie,
I'm pretty much in the same situation as you (2 accounts, battery drain, 3G coming soon). The only solution I found was a combination of :
1) Primary email account to be checked frequently (5 mins - 10 mins interval)
2) Secondary email account to be checked once a day (or perhaps every 4 hours)
3) Charge often (I have a USB cable connected at my office desk), ignoring effect on battery life
4) Manually turn off email checking (or reduce frequency) during the night and weekends, so as to get freedom from charging
The problem is bad, and I'm seriously considering getting a cheap blackberry to handle emails (especially primary account) and leaving my Fuze/Touch Pro to be my main phone/messaging/surfing device.
On the other issue, I don't face that problem. If a call comes in while my phone is checking email, the data connection is dropped and instead the voice call comes through. The difference though, is that I don't have any voice mail...
Hope that helps.
CUGWMUI

I have been using a program called Seven ( www.seven.com ) to take care of e-mails. It is a program that pushes your e-mails to your mobile outlook. I use it with gmail although yahoo also appears to be supported. From what I understand, maintaining a constant data connection with push is actually less battery intensive and uses less data than signing on every 15 minutes or so to do a scheduled check.
I used to use IMAP instead of POP with gmail and that took care of the problem of e-mails getting taken off the server. I believe that Seven uses IMAP as well because its function seems to be the same. Any e-mails I read on the phone are marked as read on the server and vice versa. I believe you can set it to not delete from the server if you delete an e-mail on the phone, but I honestly do not delete e-mails from my phone. On its own and also with Seven, Pocket Outlook can be set to only show e-mails from a certain number of days. I have mine set to 5 days. Any e-mails from before that simply do not show up on the phone. As a result, you never have to worry about cleaning up your inbox on the phone. At least, I don't have to, but if you have an extreme volume of e-mail, you may have to even if you only have it set to 5 days.
Also you can set Seven to stop pushing at night or on weekend days as well. My Fuze is on the charger at night but it is nice to not have to hear the e-mail ding when automated e-mails come in at 3am.
I haven't had my Fuze very long, but with my Tilt I recall one day where I didn't make a single phone call, so Seven was the only thing running all day. I still had 90% battery life left after over 12 hours of being off the charger. I haven't been able to do such a test on my Fuze over an entire day, but from what I've seen I believe it is about the same.
The thing I noticed on the Fuze which drains the battery the most is doing anything where the screen is on. Obviously powering and lighting that beautiful VGA screen has its cost. I do have a program that adjusts the backlight better than the stock WM function called G-Light, it lets you set the backlight brightness based on the reading from the light sensor. The lower the light level it detects, the lower the backlight is set to. The stock settings are pretty conservative with the brightness so I believe it will help battery life some while I am using the phone.

pennywisdom said:
I have been using a program called Seven ( www.seven.com ) to take care of e-mails. It is a program that pushes your e-mails to your mobile outlook. I use it with gmail although yahoo also appears to be supported. From what I understand, maintaining a constant data connection with push is actually less battery intensive and uses less data than signing on every 15 minutes or so to do a scheduled check.
I used to use IMAP instead of POP with gmail and that took care of the problem of e-mails getting taken off the server. I believe that Seven uses IMAP as well because its function seems to be the same. Any e-mails I read on the phone are marked as read on the server and vice versa. I believe you can set it to not delete from the server if you delete an e-mail on the phone, but I honestly do not delete e-mails from my phone. On its own and also with Seven, Pocket Outlook can be set to only show e-mails from a certain number of days. I have mine set to 5 days. Any e-mails from before that simply do not show up on the phone. As a result, you never have to worry about cleaning up your inbox on the phone. At least, I don't have to, but if you have an extreme volume of e-mail, you may have to even if you only have it set to 5 days.
Also you can set Seven to stop pushing at night or on weekend days as well. My Fuze is on the charger at night but it is nice to not have to hear the e-mail ding when automated e-mails come in at 3am.
I haven't had my Fuze very long, but with my Tilt I recall one day where I didn't make a single phone call, so Seven was the only thing running all day. I still had 90% battery life left after over 12 hours of being off the charger. I haven't been able to do such a test on my Fuze over an entire day, but from what I've seen I believe it is about the same.
The thing I noticed on the Fuze which drains the battery the most is doing anything where the screen is on. Obviously powering and lighting that beautiful VGA screen has its cost. I do have a program that adjusts the backlight better than the stock WM function called G-Light, it lets you set the backlight brightness based on the reading from the light sensor. The lower the light level it detects, the lower the backlight is set to. The stock settings are pretty conservative with the brightness so I believe it will help battery life some while I am using the phone.
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i love when people get here before me !!! great post on one of my favorite apps :]]]]]] !!!!

First, thank you very much for the response.
Second, I checked into www.seven.com and it seems to indicate that Seven is offered through AT&T via Xpress Mail. I downloaded Xpress Mail and set it up for my Yahoo account, but it seems to have even less customization and control than the built-in e-mail client that came with the Fuze. It won't allow me to change any options, instead referring me to "Xpress Mail Settings" to change option. The Xpress Mail settings program offers virtually no choices whatsoever. I can turn Push off or on, and that's pretty much it.
Can you offer any words of wisdom on how I can customize the functionality?
Thanks much in advance.
Jamie

jayla said:
First, thank you very much for the response.
Second, I checked into www.seven.com and it seems to indicate that Seven is offered through AT&T via Xpress Mail. I downloaded Xpress Mail and set it up for my Yahoo account, but it seems to have even less customization and control than the built-in e-mail client that came with the Fuze. It won't allow me to change any options, instead referring me to "Xpress Mail Settings" to change option. The Xpress Mail settings program offers virtually no choices whatsoever. I can turn Push off or on, and that's pretty much it.
Can you offer any words of wisdom on how I can customize the functionality?
Thanks much in advance.
Jamie
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Ooh no that's not what you want to do. Seven works just fine through Pocket Outlook, there is no need to get another program.
Simply install Seven onto the phone, then run it. It should walk you through setup and you can choose Yahoo as your e-mail provider. Since you have already set it up, I would recommend either uninstalling it or removing the current account out of Seven.

pennywisdom said:
Ooh no that's not what you want to do. Seven works just fine through Pocket Outlook, there is no need to get another program.
Simply install Seven onto the phone, then run it. It should walk you through setup and you can choose Yahoo as your e-mail provider. Since you have already set it up, I would recommend either uninstalling it or removing the current account out of Seven.
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Ah, I see where I went astray. On the Seven website there is a large menu option at the top that says "How to Get Seven". So I clicked on that and it steered me toward Xpress Mail through AT&T. So I uninstalled Xpress Mail, signed up for the Seven Beta, and downloaded and installed it.
I set it up to sync with my Yahoo account, and that seemed to go well. I like the fact that I can select quiet hours. Previously I had my phone set to give no audio alerts for e-mails because I didn't like getting woken up in the middle of the night. ;-)
I've got a couple of questions:
1. When I look at Seven's General Settings, there are three options: Phone Data, Quiet Time, and Preferences. I have no problem getting Quiet Time and Preferences to work, but when I select Phone Data it prompts me for "The phone number of the device is" and then put the cursor in an input box. However, I can't type anything into the box either with the slide-out keyboard or with the on-screen keyboard. Is "Phone Data" something I need to be concerned with?
2. How does Seven work with regards to getting messages to my phone? Is my phone constantly "logged in" to Seven (and draining battery power)? If not, how does my phone know when an e-mail has been sent to me and it's time for it to download that e-mail?
Thanks so much for all the help everyone has been giving me on this issue.
Jamie

jayla said:
1. When I look at Seven's General Settings, there are three options: Phone Data, Quiet Time, and Preferences. I have no problem getting Quiet Time and Preferences to work, but when I select Phone Data it prompts me for "The phone number of the device is" and then put the cursor in an input box. However, I can't type anything into the box either with the slide-out keyboard or with the on-screen keyboard. Is "Phone Data" something I need to be concerned with?
2. How does Seven work with regards to getting messages to my phone? Is my phone constantly "logged in" to Seven (and draining battery power)? If not, how does my phone know when an e-mail has been sent to me and it's time for it to download that e-mail?
Thanks so much for all the help everyone has been giving me on this issue.
Jamie
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1. I believe that is just for Seven's own information, the grayed out box shows my phone number on my phone. I wouldn't worry about it.
2. I'm not 100% clear on how Seven operates regarding getting the data. I believe that their own server constantly checks your e-mail account and when it gets new mail, it pushes the mail to your phone immediately. Now, your phone will maintain a constant data connection in order to do this, so it does use up more battery than if your phone was not connected to the internet. The alternative is to set a scheduled send and receive, perhaps once every 10-15 minutes. This would have your phone connect to the internet, query the server, and then download any mail and disconnect.
According to what I've read regarding push e-mail, push actually uses less data because the act of querying the server and getting a response takes more data than a push connection. A push connection is sort of like a heartbeat, it only sends tiny packets of data to maintain the connection, sending more data when an e-mail actually comes in. I'm assuming that less data = less battery used, although that could be incorrect.
You can try your own test as far as the battery life goes, but I had to wait for a slow day where nobody called me and I didn't have to call anybody and could just let my phone sit there pushing e-mail all day. You could run that test and then run a control test where you completely disabled your e-mail for a day on the phone. If you can see your phone's battery life in a percentage, you can subtract the 2 days and figure out how much data per day your e-mail push connection actually requires. I'm thinking it's not going to be that much though.

Things are looking quite good so far. I'm glad I posted here.
One thing I'm having an issue with still, however, is that when I receive e-mails my phone doesn't give me a notification. E-mail is pushed instantly to my phone, and if I turn on the screen it visually shows a waiting e-mail with the little orange number (I use the built-in TouchPro interface on my Fuze), but my phone doesn't beep or vibrate.
I went into the Sounds & Notifications settings and under Notifications and verified that the "Play sound" box is checked and that a tone is selected from the drop-down menu (I even tested it to make sure the tone plays). I have "Flash light" checked and set for no limit, and "Vibrate" checked. Yet when e-mails are pushed to my phone none of those things happen.
Any ideas?
Jamie

jayla said:
Things are looking quite good so far. I'm glad I posted here.
One thing I'm having an issue with still, however, is that when I receive e-mails my phone doesn't give me a notification. E-mail is pushed instantly to my phone, and if I turn on the screen it visually shows a waiting e-mail with the little orange number (I use the built-in TouchPro interface on my Fuze), but my phone doesn't beep or vibrate.
I went into the Sounds & Notifications settings and under Notifications and verified that the "Play sound" box is checked and that a tone is selected from the drop-down menu (I even tested it to make sure the tone plays). I have "Flash light" checked and set for no limit, and "Vibrate" checked. Yet when e-mails are pushed to my phone none of those things happen.
Any ideas?
Jamie
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Ah yes, I was aware of that problem but I forgot that the version of Seven I am using is not the *official* release version. It's more of an in-between build. The notification problem is fixed though as it was a big complaint on the previous version. Something they did between the last 2 versions broke the notifications.
Anyway here's the link to the newest build
http://community.seven.com/files/client.ppcwm6.Release-18_0-327672-def_seven-preview.cab

Interesting. I followed the link and installed the version you indicated. It said on my screen that it was uninstalling the previously existing version of Seven from my phone in favor of the new version. Everything seemed to go fine. After the install, the phone reset, and all seemed to be working fine.
But I still don't get e-mail notifications.
Oh well, it's not that huge of a deal. Thanks much for all the help you've give me.
Jamie

jayla said:
Interesting. I followed the link and installed the version you indicated. It said on my screen that it was uninstalling the previously existing version of Seven from my phone in favor of the new version. Everything seemed to go fine. After the install, the phone reset, and all seemed to be working fine.
But I still don't get e-mail notifications.
Oh well, it's not that huge of a deal. Thanks much for all the help you've give me.
Jamie
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Hmm, I know that when I upgraded to the newest version and my notifications stopped, I backed it down to the older version and that one still worked fine. Then I refrained from upgrading until I found this cab file. I may have done a full uninstall first, but I'm not sure. Try uninstalling and reinstall that cab file again. Make sure to do a soft reset in between.
I know that the fix for notifications on the broken version was to turn on the pop-up. Then it would give you the sound and pop-up preview of the message. Try enabling that as well to see if you can get the sounds working, although like me you probably don't want to have that, just the sound notification.

Sadly, that doesn't fix the problem. I can get the pop-up to display, but e-mail messages won't activate an audio notification or cause the light to flash. All my other sounds and notifications (text messages, telephone calls, etc.) have always worked, so I'm not sure what the cause of this may be.
I'm going to be swamped for the next few days. Probably sometime over the weekend I'll look more into it. But thank you very much for all the help you've given me. Even without the audio notifications, this is a far superior way of handling mobile e-mail that what I was doing before.
Jamie

if you really have a battery problem, just buy a new extended battery off of eBay or something, it's only about $20. shipped. I did that and it works fine.
also, you can change the settings so that the email doesnt download every 30 min, instead change it to an hour or 2.
also, you have one more option...you can use the Seven app. It is a very fast email client without draining your battery. Because you don't have 3G service in your town, you don't have to worry about turning off the 3G....but if you are in an area with 3G service for a while, just turn off 3G. this way you don't use as much of the battery, but you can still access the network and you won't have that much of a problem.

Gmail Exhange via ActiveSync; does yours work yet?

As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?

nope does not work for me.
i get
the server you are attempting to synchonizw with is either not and exchange server etc.
anyone else??

It's works for me after i changes my user name to [email protected] instead of [email protected]
I'm using touch pro latest official rom.

Yeah you make it [email protected] rather than [email protected]

Mine is working flawlessly. I am running EnergyRom 10/14. I had the biggest pain in the ass of a time trying to set it up a couple weeks ago until I stumbled across a thread somewhere and BLAM!!! it started working.
here is what you need to do.
1.) when you enter your email address in the first step make sure it is all lower case. ie.. [email protected]
2.) make sure you uncheck the option to obtain server info automatically
3.) in the exchange address use m.google.com (case sensitive)
4.) now enter email address in all CAPS ie.. [email protected]
4.1) make sure your password is "exactly" as you would loggin in online. (case sensitive)
5.) make sure that you uncheck "tasks" and "texts" as they are not currently supported by GoogleSync.
5.1) PS> not sure if this helped me but when selecting what I want to sync I went into setting for "email" and change them to this
Download the past---- ALL
Message Format----HTML
Download size limit----Entire Message
Dont check Include file attachments.
6.) Hit finish and watch the magic happen.
Also under "Menu > Schedule" make sure that the Sync During Peak times and Off-Peak time are set to " As items arrive"
Hope this helps!
ALSO!!! make sure that you are already set up on Google Calender!! if not you are going to error out...

There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.

Rabangus said:
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Click to expand...
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I wish...
Stock ROM, nope.
Custom ROM, nope.
Deleted multiple times, nope.
Reset all settings within Gmail account Settings, nope.
Frakin nothing...

Sparkz914 said:
Yeah you make it [email protected] rather than [email protected]
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I wasn't using googlemail.com.
When it was first setup, I followed the instructions provided by the Gmail Sync website, everything worked fine.

Irisht said:
4.) now enter email address in all CAPS ie.. [email protected]
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Thanks for taking the time to reply. My setup was identical to yours (all 15 times I have setup, resetup, etc) but I still have the same issues.
Contacts sync just fine (Confirmation that server address, email address, login info, SSL, etc are setup fine.)
The folders within the pOutlook/Gmail show up but nothing is in my inbox.
I can even send a test message from the phone with the gmail account, receive it at my gmail imap on a laptop or via the web, but not on the phone.
I can see those damn folders and send email, wtf.
Maybe I need to turn off IMAP on the Gmail account?

I was already set up to sync with google calendar, and that worked just fine.
I added my gmail to it, and it got all the messages, and even though I DID have include file attachments, it didn't actually get any attachments, or even show that an attachment was available to click.. so it's basically worthless.
back to checking every 15 minutes I guess.
at least with hotmail you can have it set to as it arrives.
using NFSFANs B13 ROM, gotta update to B14 still

Thresher said:
As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
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I am using the stock Sprint HTC Touch Pro ROM
There are many bugs and occasional lags of up to a couple of hours. Here are the bugs I have encountered:
Attachments aren't delivered
Calendar does not sync existing items from phone to Google, only ones added
Contacts are missing the category data

Well fixed mine not working. All i changed from the other settings for for it not to sync text messages and tasks and it now works I think !

Mine still doesn't work, no matter what shenanigans I try. I gave up, went back to IMAP, Outlook for contacts and usb/bt sync. I push my contacts to gmail via a silly file once in a while.
Oh well, at least Imap keeps things organized between all my email.

Gmail sync
I tried many different settings, but it kept telling me that there have changes on the server and it needs to start again. The only thing which made a difference, was setting the days to push as 1. It now works flawlessly, and has worked for a complete week. (I did not try syncing folders yet) I use it only for inbox notification, as the reply address cannot be changed to my domain name. So I use imap for sending and Microsoft exchange for notification (or if I dont mind the reply address to state *****@gmail.com

E-mails not updating at set internvals

This has been an on-going issue of mine and unfortunately no one in the Rhodium forums has been able to figure out the cause. It seems that either a. my phone won't check for e-mails at the correct times when it's asleep, or b. data turns itself off and the phone is unable to check for new e-mails.
What this boils down to:
- I have my phone set up with the correct settings for my e-mails client. It will update when the phone is actively being used.
- It is set up to check for new e-mails every 10 minutes. However, due to this issue, I have manually chosen send/receive and received an influx of 4 hours worth of e-mails.
- I have tried multiple ROMs, Radios, and settings but the issue still remains. I even had this issue with the stock ROM.
- I tried to use Seven for push e-mails and this seemed to work better as I was receiving e-mails more frequently (and reliably) however, it would randomly disconnect from the Seven server for multiple hours (I could reconnect it by turning off my data connection and restarting it). I got in contact with a Seven tech, but they either started ignoring me, or are taking an extended vacation.
Any assistance would be greatly appreciated.
Current ROM/Radio is in my signature. I am using SBCGlobal for my e-mail client.
Thanks in advance!

Well, I think it is obvious that is not ROM related problem. Therefore possible reason left which is the 1) device hardware or 2) something wrong with your Email server
My suggestion would be:
1) Increase your pull time from 10minutes to 30min and test with your current email server.
2) Create a Gmail email account if you don’t have already one and test the same pulling intervals for that Gmail account ( for pop3 Gmail very is reliable)

Bulldog said:
Well, I think it is obvious that is not ROM related problem. Therefore possible reason left which is the 1) device hardware or 2) something wrong with your Email server
My suggestion would be:
1) Increase your pull time from 10minutes to 30min and test with your current email server.
2) Create a Gmail email account if you don’t have already one and test the same pulling intervals for that Gmail account ( for pop3 Gmail very is reliable)
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Click to collapse
Thanks, I can increase the intervals relatively easy, but I don't receive e-mails frequently enough with any other accounts other than my sbcglobal. I guess I can try subscribing to a bunch of threads here and change my e-mail to a google account.

Demonic240 said:
Thanks, I can increase the intervals relatively easy, but I don't receive e-mails frequently enough with any other accounts other than my sbcglobal. I guess I can try subscribing to a bunch of threads here and change my e-mail to a google account.
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Have you ever use flexmail?? http://www.webis.net/products_info.php?p_id=mail
I was using that software before having exchange account

Bulldog said:
Have you ever use flexmail?? http://www.webis.net/products_info.php?p_id=mail
I was using that software before having exchange account
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Click to collapse
I will try that out and see how it performs.

I just thought I'd update by stating that changing the sync time to 30 minutes didn't resolve anything. I also tried that app that was suggested but had some issues with it too.

Demonic240 said:
I just thought I'd update by stating that changing the sync time to 30 minutes didn't resolve anything. I also tried that app that was suggested but had some issues with it too.
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I like your feedback, thanks! Anyhow what is the problem with the flexmail? does it give you any error message? I read in few forums that SBCGlobal(which seams actually a Yahoo mail) given few people problems with receiving mails. Would it make sense to forward SBCGlobal incoming mails to a Gmail account and you would pull the emails from the gmail account or even use the pushmail functionality (activesync)?? The disadvantage on this is that if you reply to a email then you reply with your Gmail Account address

I'll try forwarding my sbcglobal (yahoo) e-mails to my gmail account and see if that helps at all. Will let you know!

So I set up my sbcglobal account to forward to my gmail account. So far so good I was even able to set up google sync and get it pushing emails directly to my phone with active sync. Now to just spend the time of moving all my accounts over to my gmail account =/

well done!! enjoy your push mails

Great!! Good advice and was going to be my suggestion! Congrats

exchange emails disappear all on their own

I have had this issue with two different phones. All of a sudden, no indication, emails from inbox will completely vanish, ALL of them, and the inbox screen says "No Mail"
If I go to check out some other folder, Sent Items, or something else, it updates and shows me emails. Just nothing on the inbox. Reboot does nothing. All other things are there. Apps and all. I thought maybe its the SD card... changed it, still same issue is happening.
This is on an Exchange 2010 server.
Ideas anyone?

devis said:
I have had this issue with two different phones. All of a sudden, no indication, emails from inbox will completely vanish, ALL of them, and the inbox screen says "No Mail"
If I go to check out some other folder, Sent Items, or something else, it updates and shows me emails. Just nothing on the inbox. Reboot does nothing. All other things are there. Apps and all. I thought maybe its the SD card... changed it, still same issue is happening.
This is on an Exchange 2010 server.
Ideas anyone?
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have you check the settings of both your email and the email application of how may the IMAP or iPOP is set up on both ends? that might be a problem if it's not set up well on both ends hope that helps! [:

Thanks for the reply but it doesn't apply to me. I'm using ActiveSync Push with an OWA server.

It sounds like more of a question for you Exchange Server team, but then they probably aren't use to dealing with smartphone users....

I got this same issue! At first I was able to nicely see mails in my main inbox, now it just says empty! All other folders works (sent, deleted, etc.).
OP did you find a solution?

Quite a lot of corporate Exchange servers will be setup to also host 'webmail'.. if you just open an https://... connection to the Exchange server name then it might give you a login prompt. It would pay to check whether you still have full access to emails via this method in addition to your phone.
Before blaming the phone / ROM, you should make sure that the Exchange server still has the actual emails on it. If they're gone from the Exchange server, then they would also disappear from the phone.
Did you clear caches or anything similar just prior to the disappearance? One other possibility is that some email corruption has caused the email app to just no longer be able to recover the locally stored emails. Try using an app like Titanium Backup to remove the app data for the emails and reloading things.. if this sorts out the issue it would narrow things down.