E-mails not updating at set internvals - General Questions and Answers

This has been an on-going issue of mine and unfortunately no one in the Rhodium forums has been able to figure out the cause. It seems that either a. my phone won't check for e-mails at the correct times when it's asleep, or b. data turns itself off and the phone is unable to check for new e-mails.
What this boils down to:
- I have my phone set up with the correct settings for my e-mails client. It will update when the phone is actively being used.
- It is set up to check for new e-mails every 10 minutes. However, due to this issue, I have manually chosen send/receive and received an influx of 4 hours worth of e-mails.
- I have tried multiple ROMs, Radios, and settings but the issue still remains. I even had this issue with the stock ROM.
- I tried to use Seven for push e-mails and this seemed to work better as I was receiving e-mails more frequently (and reliably) however, it would randomly disconnect from the Seven server for multiple hours (I could reconnect it by turning off my data connection and restarting it). I got in contact with a Seven tech, but they either started ignoring me, or are taking an extended vacation.
Any assistance would be greatly appreciated.
Current ROM/Radio is in my signature. I am using SBCGlobal for my e-mail client.
Thanks in advance!

Well, I think it is obvious that is not ROM related problem. Therefore possible reason left which is the 1) device hardware or 2) something wrong with your Email server
My suggestion would be:
1) Increase your pull time from 10minutes to 30min and test with your current email server.
2) Create a Gmail email account if you don’t have already one and test the same pulling intervals for that Gmail account ( for pop3 Gmail very is reliable)

Bulldog said:
Well, I think it is obvious that is not ROM related problem. Therefore possible reason left which is the 1) device hardware or 2) something wrong with your Email server
My suggestion would be:
1) Increase your pull time from 10minutes to 30min and test with your current email server.
2) Create a Gmail email account if you don’t have already one and test the same pulling intervals for that Gmail account ( for pop3 Gmail very is reliable)
Click to expand...
Click to collapse
Thanks, I can increase the intervals relatively easy, but I don't receive e-mails frequently enough with any other accounts other than my sbcglobal. I guess I can try subscribing to a bunch of threads here and change my e-mail to a google account.

Demonic240 said:
Thanks, I can increase the intervals relatively easy, but I don't receive e-mails frequently enough with any other accounts other than my sbcglobal. I guess I can try subscribing to a bunch of threads here and change my e-mail to a google account.
Click to expand...
Click to collapse
Have you ever use flexmail?? http://www.webis.net/products_info.php?p_id=mail
I was using that software before having exchange account

Bulldog said:
Have you ever use flexmail?? http://www.webis.net/products_info.php?p_id=mail
I was using that software before having exchange account
Click to expand...
Click to collapse
I will try that out and see how it performs.

I just thought I'd update by stating that changing the sync time to 30 minutes didn't resolve anything. I also tried that app that was suggested but had some issues with it too.

Demonic240 said:
I just thought I'd update by stating that changing the sync time to 30 minutes didn't resolve anything. I also tried that app that was suggested but had some issues with it too.
Click to expand...
Click to collapse
I like your feedback, thanks! Anyhow what is the problem with the flexmail? does it give you any error message? I read in few forums that SBCGlobal(which seams actually a Yahoo mail) given few people problems with receiving mails. Would it make sense to forward SBCGlobal incoming mails to a Gmail account and you would pull the emails from the gmail account or even use the pushmail functionality (activesync)?? The disadvantage on this is that if you reply to a email then you reply with your Gmail Account address

I'll try forwarding my sbcglobal (yahoo) e-mails to my gmail account and see if that helps at all. Will let you know!

So I set up my sbcglobal account to forward to my gmail account. So far so good I was even able to set up google sync and get it pushing emails directly to my phone with active sync. Now to just spend the time of moving all my accounts over to my gmail account =/

well done!! enjoy your push mails

Great!! Good advice and was going to be my suggestion! Congrats

Related

Gmail Exhange via ActiveSync; does yours work yet?

As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
nope does not work for me.
i get
the server you are attempting to synchonizw with is either not and exchange server etc.
anyone else??
It's works for me after i changes my user name to [email protected] instead of [email protected]
I'm using touch pro latest official rom.
Yeah you make it [email protected] rather than [email protected]
Mine is working flawlessly. I am running EnergyRom 10/14. I had the biggest pain in the ass of a time trying to set it up a couple weeks ago until I stumbled across a thread somewhere and BLAM!!! it started working.
here is what you need to do.
1.) when you enter your email address in the first step make sure it is all lower case. ie.. [email protected]
2.) make sure you uncheck the option to obtain server info automatically
3.) in the exchange address use m.google.com (case sensitive)
4.) now enter email address in all CAPS ie.. [email protected]
4.1) make sure your password is "exactly" as you would loggin in online. (case sensitive)
5.) make sure that you uncheck "tasks" and "texts" as they are not currently supported by GoogleSync.
5.1) PS> not sure if this helped me but when selecting what I want to sync I went into setting for "email" and change them to this
Download the past---- ALL
Message Format----HTML
Download size limit----Entire Message
Dont check Include file attachments.
6.) Hit finish and watch the magic happen.
Also under "Menu > Schedule" make sure that the Sync During Peak times and Off-Peak time are set to " As items arrive"
Hope this helps!
ALSO!!! make sure that you are already set up on Google Calender!! if not you are going to error out...
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Rabangus said:
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Click to expand...
Click to collapse
I wish...
Stock ROM, nope.
Custom ROM, nope.
Deleted multiple times, nope.
Reset all settings within Gmail account Settings, nope.
Frakin nothing...
Sparkz914 said:
Yeah you make it [email protected] rather than [email protected]
Click to expand...
Click to collapse
I wasn't using googlemail.com.
When it was first setup, I followed the instructions provided by the Gmail Sync website, everything worked fine.
Irisht said:
4.) now enter email address in all CAPS ie.. [email protected]
Click to expand...
Click to collapse
Thanks for taking the time to reply. My setup was identical to yours (all 15 times I have setup, resetup, etc) but I still have the same issues.
Contacts sync just fine (Confirmation that server address, email address, login info, SSL, etc are setup fine.)
The folders within the pOutlook/Gmail show up but nothing is in my inbox.
I can even send a test message from the phone with the gmail account, receive it at my gmail imap on a laptop or via the web, but not on the phone.
I can see those damn folders and send email, wtf.
Maybe I need to turn off IMAP on the Gmail account?
I was already set up to sync with google calendar, and that worked just fine.
I added my gmail to it, and it got all the messages, and even though I DID have include file attachments, it didn't actually get any attachments, or even show that an attachment was available to click.. so it's basically worthless.
back to checking every 15 minutes I guess.
at least with hotmail you can have it set to as it arrives.
using NFSFANs B13 ROM, gotta update to B14 still
Thresher said:
As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
Click to expand...
Click to collapse
I am using the stock Sprint HTC Touch Pro ROM
There are many bugs and occasional lags of up to a couple of hours. Here are the bugs I have encountered:
Attachments aren't delivered
Calendar does not sync existing items from phone to Google, only ones added
Contacts are missing the category data
Well fixed mine not working. All i changed from the other settings for for it not to sync text messages and tasks and it now works I think !
Mine still doesn't work, no matter what shenanigans I try. I gave up, went back to IMAP, Outlook for contacts and usb/bt sync. I push my contacts to gmail via a silly file once in a while.
Oh well, at least Imap keeps things organized between all my email.
Gmail sync
I tried many different settings, but it kept telling me that there have changes on the server and it needs to start again. The only thing which made a difference, was setting the days to push as 1. It now works flawlessly, and has worked for a complete week. (I did not try syncing folders yet) I use it only for inbox notification, as the reply address cannot be changed to my domain name. So I use imap for sending and Microsoft exchange for notification (or if I dont mind the reply address to state *****@gmail.com

[Q] Captivate Stops Checking E-Mail. Anyone else?

Did a search and could not find a similar thread addressing this issue. If I am incorrect, I'd appreciate being pointed in the right direction.
I am currently running Assonance 5.2 and have set up Yahoo and Exchange accounts, with the phone set to check for email either every 5 minutes (for my Exchange account) or once every hour (for my Yahoo account).
I have noticed that, on a daily basis, my phone will stop checking for emails altogether even though background sync is turned on. Additionally, even when I delete emails from my phone, they remain on the server. Lastly, even though I have read an email, it still shows up as unread on the server. The phone has stopped checking at random times - on Monday, it stopped checking after 3:00 p.m.; on Tuesday and Wednesday, it stopped sometime after 6:00 p.m.; and on Thursday, it stopped checking around noon.
I have tried Improved Email and K-9, but the problem remains. As an FYI, I had the same problem even when I was running an unrooted phone that was running the stock Eclair.
Have other people encountered this issue? If so, is there a way to get the email working correctly? Any suggestions would be greatly appreciated.
Same here. I use mine for corporate and I have to say my Iphone was 10 times better when it came to email etc. Sometimes I can force a refresh....others I have to reboot. But I have missed some critical emails because they just werent syncing. I have learned to deal with it although it stinks. My email blows up during business hours, so If I havent gotten an email in ~45min, I know to check it.
I had this problem in the stock email client. Clearing the cache under the applications settings menu fixed it for me. After I had to fix it this way for about the 3rd time, I switched to K9 mail and havent had a problem since. I have hotmail, POP and Gmail accounts.
Im stock, by the way.
sent from my Captivate
Thanks for both of your replies. I'm glad (sort of) to hear that I'm not the only one with this problem.
@mike parsons - I am in the same boat as you where I have missed critical work emails due to the phone not fetching my email. I also grudgingly agree that the iPhone mail client worked much better. The only thing I could do to get the email on the Captivate working again was to restart the phone. Even then, I sometimes had to restart 2-3 times before the emails were sent to the phone.
I had this issue with stock Eclair 2.1 on my Rogers sourced Captivate SGH-I896 running Eclair 2.1-update 1.
It happened rarely with POP accounts, never with G-Mail, but with Exchange ActiveSync it was disastrous. I set up and configured this, and with my old Windows Phone 6.0 it did this maybe five times in 18 months.
During the off-time between Christmas and New Years it only received e-mail properly on ActiveSync two days out of eight. I didn't get much e-mail during that time either.
Sometimes it helps if I manually changed it from automatic (push) to every 15 minutes and hit "refresh" but most often it did not. The only fix was to remove the ActiveSync account and re-establish it, and it would work fine for a week or so until it started doing this again.
Another thing that seemingly affected it, was how much e-mail I would sync. It would happen quicker if I sync'd the last month of e-mail versus let's say one or two weeks.
I had run Cognition 2.3B7 without a hitch for about a week and a half and it never happened.
I just upgraded to the stock Froyo 2.2 and I'm hoping this isn't an issue with the upgraded client.
Use k9 mail. This is lots better than stock.
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
JOLiu said:
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
Click to expand...
Click to collapse
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
diablo009 said:
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
Click to expand...
Click to collapse
Thanks for the suggestions - yes, I had tried different folder poll frequencies on K9 - 1 minute, 5, minutes, 15, minutes, and so on. However, there are still times when I won't receive an email for hours even though K9 is set to poll much more frequently. I will only learn of this when I check my mail through my home or work computer. In fact, on occasions like this (when I learn that phone hasn't downloaded the new messages), I will go into K9 (or the email app) and hit either refresh or check mail. Even in these situations, the new mail won't show up on the phone until I restart the phone completely. Again, I had this problem both on stock Eclair as well as on Assonance 5.2.
Also, I had enabled "sync server deletions" on K9, but messages still don't consistently get deleted from the server.
Lastly, background sync and auto sync are both enabled in settings.

Push Email

Push Email?
Does android have it? I'm so confused by all this. I tried doing some research and the Gmail application says they have push, yet I'm not getting push. Coming from blackberry, I need my emails. I don't need them this second but I would like them to be there when I check, not having to go into every account and refresh.
I have Background sync enable and application sync. I am using Gmail application for 4 Gmail accounts and 1 yahoo account with K-9. I am not using any background killer application.
I have simultaneously sent out multiple email to those email address and they barely get delivered. I see the emails in my mail box on yahoo.com or gmail.com and even when I try to refresh my mail boxes on my GS4G, it sometimes shows up and sometimes doesn't.
Considering I have important work emails, I would like them to get delivered. Even if they don't get delivered right away, but as long as they do. And this is making me think that its sketchy. So is there push or isn't? Or are my settings messed up?
v0va said:
Push Email?
Does android have it? I'm so confused by all this. I tried doing some research and the Gmail application says they have push, yet I'm not getting push. Coming from blackberry, I need my emails. I don't need them this second but I would like them to be there when I check, not having to go into every account and refresh.
I have Background sync enable and application sync. I am using Gmail application for 4 Gmail accounts and 1 yahoo account with K-9. I am not using any background killer application.
I have simultaneously sent out multiple email to those email address and they barely get delivered. I see the emails in my mail box on yahoo.com or gmail.com and even when I try to refresh my mail boxes on my GS4G, it sometimes shows up and sometimes doesn't.
Considering I have important work emails, I would like them to get delivered. Even if they don't get delivered right away, but as long as they do. And this is making me think that its sketchy. So is there push or isn't? Or are my settings messed up?
Click to expand...
Click to collapse
Yes, push works, haven't had an issue with it. Try clearing your data/cache from stock recovery. You may have to resign in. Try doing 1 at a time to test.
Could being on wifi be the problem?
I am using K9 and Gmail and they are both working perfectly. Personal and business email are delivered with moments, sometimes sooner, than directly into my gmail accounts.
Wifi or not, I always get my emails right away
Hmm, I don't know what can be wrong, I woke up this morning to see about 5 new emails in my inbox but none of them on my phone.
v0va said:
Hmm, I don't know what can be wrong, I woke up this morning to see about 5 new emails in my inbox but none of them on my phone.
Click to expand...
Click to collapse
again try a factory reset, then add 1 at a time, send yourself some test emails, see if they go tot he phone, then add another, send test emails to both, see if they go to the phone, and so on and so on.
The push/poll/sync settings aren't at all intuitive for me in K-9 mail and I'm working through them now myself (on Android for only a week now). At least as I understand it, there is a setting for poll that is independent from that for push. Both need to be set up for the account, as well as the proper set of folders associated with each. I think some of that is behind the out-of-box behavior of clicking into a folder and not having it auto-update.
It's pretty flexible, but not what I would call user friendly.
As far as I can tell, you can set each folder in an account to be 1st Class, 2nd Class, or (none selected), for each of display, push, and poll, and then set, for the account, what you display, push, and poll:
* All
* Only 1st Class
* 1st and 2nd Class
* All except 2nd class
(display, push, and pull class are independent of each other for each folder)
I'm trying to figure out a "magic decoder ring" so I can wrap my head around it all.

[Q] email client lies

Hi
My Htc Pro 7 (one week old) seems to pretend that it is syncing. It only takes 2 to 3 seconds over Wifi but it doesn't bother downloading new messages.
My (only) email account on the phone is a Blueyonder account (powered by Google). The initial set up went off and collected the account info.
I have turned off SSL and deleted the port numbers from the SMTP and POP settings.
Reentering the username and password convinced it to download the rest of yesterdays emails but not the test one I just sent myself or the others that are on the server.
Outllok 2007 is set to leave copies on the server for 10 days and over the years WM and Symbian handsets have not experienced this problem.
Any suggestions?
Tnx
Since re-entering the username password- the phone is set to look every 15 minutes and ever hour or so it seems to go off- ask if there are any new messages and then download the odd one without bothering to do download the rest...
Am I really the only person who has a mailbox that is at least a day behind???
I guess I am going to have to reset the phone, and lose all my texts etc.
Nice one MuppetSoft!!! By removing our rights to tweak things you have also prevented us from fixing things ourself. Please stop trying to be Apple.
Sometimes the same thing would happen when I hard reset my phone and set up my Hotmail account for the first time. E-mails don't download even though I can clearly see them on my PC. After a couple hours though, it fixes itself and my e-mails appear regularly, and at times, I get alerts to my phone even faster than I would on my computer.
Maybe give it a jump start by using your phone to compose, send, deleted, etc. Otherwise if it still isn't working, then it may be bugged and a hard reset may be in your future.
Thanks for the reply prjkthack
I can send emails without any problems. I have only had the phone just over a week and I am pretty sure that on day one it was working properly. I only noticed the issue a couple of days after the Nodo update- not sure if there is a relation or not.
I guess I will have to wait until i have a day off work before i can prepare for a hard reset. Being undiciplined i tend to leave client contact details in the form of text messages, rather than saving them to contacts.
odder and odder....
it has finally managed to catch up and is now up to date.
I have not made any changes/restores.
Lets hope it stays that way.
Now all I need is my Dev account to be approved so that I can play with mango.
Just bumping my own thread.
The problem returned.
UNTIL I remembered that my Virgin (blueyonder) email account (powered by Google) needs to be in the following format recent:[email protected]
I am such a wanker and should have remembered sooner!!!!
I guess it is a timeout issue, ordinarily the email client asks the server if there are any messages- the server responds "sure about 10000", the email client says "sod that, I'm not cross referencing your list with the ones i am already aware of -I'm off".
With the addition of recent: it only asks for the emails received in the last week or two.
Hopefully the above will be of help to someone else in the near future

[Q] Limit no. of IMAP emails download

Hi guys,
I've found several mails around my issue but none solved out my exact issue:
I want to use the stock email app to connect to my IMAP account but since I'm using that account for several years now, it hold round about 6000 mails in the Inbox. Thus I would like to limit the no. of downloaded emails. Its working with Exchange-accounts (by defining a limitation by days) and I could even swear that it worked for IMAP out of the box (I'm not sure though that there was a switch to define the no. of days that I would like to receive).
But now, after I started to set up my phone from scratch: As soon as I finish setting up my account, the Nexus starts leeching Gigs of mails to the phone.
I know about K9, but I'm interested in a solution with the stock app as I'm sure it was working before.
Thanks for you help.
quicky

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