Hello all.
I own an HTC Fuze and I'm crazy about it. I'm really glad I decided to go with it over an iPhone.
I have two e-mail accounts, both of which I access via a webmail interface because I don't like having my e-mails downloaded onto a computer. I'd much rather be able to access them anywhere, and have the protected in case of a computer crash. In addition to accessing my e-mail via web interface, I also like to have my phone check for new e-mails and download them (without deleting them from the e-mail server). That way if I'm away from a computer I can have access to all my e-mails, but those same e-mails are still sitting safely on the e-mail server.
My primary e-mail is a premium membership Yahoo account. My secondary e-mail, which a very distant second in importance and frankly I could live without, is through a private web hosting company that I have a website on.
I set up my Fuze to access both of those e-mail accounts using the e-mail client that comes installed on it. Initially I set up both accounts to be checked for new e-mails every 30 minutes. The problem is, with two e-mail accounts being checked every half hour each, the drain on the device's battery life is considerable (I have the e-mail client set to download all e-mails in their entirety including attachments).
Is there a way (via a different set-up option, a 3rd-party e-mail client, or whatever) that I can have my two e-mail servers notify my phone when there is pending e-mail rather than have my phone constantly reaching out and checking for e-mail that might not even be there and draining down my battery?
On a semi-related note, the area I live in for some reason does not yet have 3G. A town about 8 miles from here has 3G, so I assume it's "coming soon." So another side effect of the way my e-mail is set up is that if someone tries to call me while my phone is checking for e-mails they get shunted right to voice mail and I miss the call.
Thanks in advance for any advice.
Jamie
Jamie,
I'm pretty much in the same situation as you (2 accounts, battery drain, 3G coming soon). The only solution I found was a combination of :
1) Primary email account to be checked frequently (5 mins - 10 mins interval)
2) Secondary email account to be checked once a day (or perhaps every 4 hours)
3) Charge often (I have a USB cable connected at my office desk), ignoring effect on battery life
4) Manually turn off email checking (or reduce frequency) during the night and weekends, so as to get freedom from charging
The problem is bad, and I'm seriously considering getting a cheap blackberry to handle emails (especially primary account) and leaving my Fuze/Touch Pro to be my main phone/messaging/surfing device.
On the other issue, I don't face that problem. If a call comes in while my phone is checking email, the data connection is dropped and instead the voice call comes through. The difference though, is that I don't have any voice mail...
Hope that helps.
CUGWMUI
I have been using a program called Seven ( www.seven.com ) to take care of e-mails. It is a program that pushes your e-mails to your mobile outlook. I use it with gmail although yahoo also appears to be supported. From what I understand, maintaining a constant data connection with push is actually less battery intensive and uses less data than signing on every 15 minutes or so to do a scheduled check.
I used to use IMAP instead of POP with gmail and that took care of the problem of e-mails getting taken off the server. I believe that Seven uses IMAP as well because its function seems to be the same. Any e-mails I read on the phone are marked as read on the server and vice versa. I believe you can set it to not delete from the server if you delete an e-mail on the phone, but I honestly do not delete e-mails from my phone. On its own and also with Seven, Pocket Outlook can be set to only show e-mails from a certain number of days. I have mine set to 5 days. Any e-mails from before that simply do not show up on the phone. As a result, you never have to worry about cleaning up your inbox on the phone. At least, I don't have to, but if you have an extreme volume of e-mail, you may have to even if you only have it set to 5 days.
Also you can set Seven to stop pushing at night or on weekend days as well. My Fuze is on the charger at night but it is nice to not have to hear the e-mail ding when automated e-mails come in at 3am.
I haven't had my Fuze very long, but with my Tilt I recall one day where I didn't make a single phone call, so Seven was the only thing running all day. I still had 90% battery life left after over 12 hours of being off the charger. I haven't been able to do such a test on my Fuze over an entire day, but from what I've seen I believe it is about the same.
The thing I noticed on the Fuze which drains the battery the most is doing anything where the screen is on. Obviously powering and lighting that beautiful VGA screen has its cost. I do have a program that adjusts the backlight better than the stock WM function called G-Light, it lets you set the backlight brightness based on the reading from the light sensor. The lower the light level it detects, the lower the backlight is set to. The stock settings are pretty conservative with the brightness so I believe it will help battery life some while I am using the phone.
pennywisdom said:
I have been using a program called Seven ( www.seven.com ) to take care of e-mails. It is a program that pushes your e-mails to your mobile outlook. I use it with gmail although yahoo also appears to be supported. From what I understand, maintaining a constant data connection with push is actually less battery intensive and uses less data than signing on every 15 minutes or so to do a scheduled check.
I used to use IMAP instead of POP with gmail and that took care of the problem of e-mails getting taken off the server. I believe that Seven uses IMAP as well because its function seems to be the same. Any e-mails I read on the phone are marked as read on the server and vice versa. I believe you can set it to not delete from the server if you delete an e-mail on the phone, but I honestly do not delete e-mails from my phone. On its own and also with Seven, Pocket Outlook can be set to only show e-mails from a certain number of days. I have mine set to 5 days. Any e-mails from before that simply do not show up on the phone. As a result, you never have to worry about cleaning up your inbox on the phone. At least, I don't have to, but if you have an extreme volume of e-mail, you may have to even if you only have it set to 5 days.
Also you can set Seven to stop pushing at night or on weekend days as well. My Fuze is on the charger at night but it is nice to not have to hear the e-mail ding when automated e-mails come in at 3am.
I haven't had my Fuze very long, but with my Tilt I recall one day where I didn't make a single phone call, so Seven was the only thing running all day. I still had 90% battery life left after over 12 hours of being off the charger. I haven't been able to do such a test on my Fuze over an entire day, but from what I've seen I believe it is about the same.
The thing I noticed on the Fuze which drains the battery the most is doing anything where the screen is on. Obviously powering and lighting that beautiful VGA screen has its cost. I do have a program that adjusts the backlight better than the stock WM function called G-Light, it lets you set the backlight brightness based on the reading from the light sensor. The lower the light level it detects, the lower the backlight is set to. The stock settings are pretty conservative with the brightness so I believe it will help battery life some while I am using the phone.
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i love when people get here before me !!! great post on one of my favorite apps :]]]]]] !!!!
First, thank you very much for the response.
Second, I checked into www.seven.com and it seems to indicate that Seven is offered through AT&T via Xpress Mail. I downloaded Xpress Mail and set it up for my Yahoo account, but it seems to have even less customization and control than the built-in e-mail client that came with the Fuze. It won't allow me to change any options, instead referring me to "Xpress Mail Settings" to change option. The Xpress Mail settings program offers virtually no choices whatsoever. I can turn Push off or on, and that's pretty much it.
Can you offer any words of wisdom on how I can customize the functionality?
Thanks much in advance.
Jamie
jayla said:
First, thank you very much for the response.
Second, I checked into www.seven.com and it seems to indicate that Seven is offered through AT&T via Xpress Mail. I downloaded Xpress Mail and set it up for my Yahoo account, but it seems to have even less customization and control than the built-in e-mail client that came with the Fuze. It won't allow me to change any options, instead referring me to "Xpress Mail Settings" to change option. The Xpress Mail settings program offers virtually no choices whatsoever. I can turn Push off or on, and that's pretty much it.
Can you offer any words of wisdom on how I can customize the functionality?
Thanks much in advance.
Jamie
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Ooh no that's not what you want to do. Seven works just fine through Pocket Outlook, there is no need to get another program.
Simply install Seven onto the phone, then run it. It should walk you through setup and you can choose Yahoo as your e-mail provider. Since you have already set it up, I would recommend either uninstalling it or removing the current account out of Seven.
pennywisdom said:
Ooh no that's not what you want to do. Seven works just fine through Pocket Outlook, there is no need to get another program.
Simply install Seven onto the phone, then run it. It should walk you through setup and you can choose Yahoo as your e-mail provider. Since you have already set it up, I would recommend either uninstalling it or removing the current account out of Seven.
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Ah, I see where I went astray. On the Seven website there is a large menu option at the top that says "How to Get Seven". So I clicked on that and it steered me toward Xpress Mail through AT&T. So I uninstalled Xpress Mail, signed up for the Seven Beta, and downloaded and installed it.
I set it up to sync with my Yahoo account, and that seemed to go well. I like the fact that I can select quiet hours. Previously I had my phone set to give no audio alerts for e-mails because I didn't like getting woken up in the middle of the night. ;-)
I've got a couple of questions:
1. When I look at Seven's General Settings, there are three options: Phone Data, Quiet Time, and Preferences. I have no problem getting Quiet Time and Preferences to work, but when I select Phone Data it prompts me for "The phone number of the device is" and then put the cursor in an input box. However, I can't type anything into the box either with the slide-out keyboard or with the on-screen keyboard. Is "Phone Data" something I need to be concerned with?
2. How does Seven work with regards to getting messages to my phone? Is my phone constantly "logged in" to Seven (and draining battery power)? If not, how does my phone know when an e-mail has been sent to me and it's time for it to download that e-mail?
Thanks so much for all the help everyone has been giving me on this issue.
Jamie
jayla said:
1. When I look at Seven's General Settings, there are three options: Phone Data, Quiet Time, and Preferences. I have no problem getting Quiet Time and Preferences to work, but when I select Phone Data it prompts me for "The phone number of the device is" and then put the cursor in an input box. However, I can't type anything into the box either with the slide-out keyboard or with the on-screen keyboard. Is "Phone Data" something I need to be concerned with?
2. How does Seven work with regards to getting messages to my phone? Is my phone constantly "logged in" to Seven (and draining battery power)? If not, how does my phone know when an e-mail has been sent to me and it's time for it to download that e-mail?
Thanks so much for all the help everyone has been giving me on this issue.
Jamie
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1. I believe that is just for Seven's own information, the grayed out box shows my phone number on my phone. I wouldn't worry about it.
2. I'm not 100% clear on how Seven operates regarding getting the data. I believe that their own server constantly checks your e-mail account and when it gets new mail, it pushes the mail to your phone immediately. Now, your phone will maintain a constant data connection in order to do this, so it does use up more battery than if your phone was not connected to the internet. The alternative is to set a scheduled send and receive, perhaps once every 10-15 minutes. This would have your phone connect to the internet, query the server, and then download any mail and disconnect.
According to what I've read regarding push e-mail, push actually uses less data because the act of querying the server and getting a response takes more data than a push connection. A push connection is sort of like a heartbeat, it only sends tiny packets of data to maintain the connection, sending more data when an e-mail actually comes in. I'm assuming that less data = less battery used, although that could be incorrect.
You can try your own test as far as the battery life goes, but I had to wait for a slow day where nobody called me and I didn't have to call anybody and could just let my phone sit there pushing e-mail all day. You could run that test and then run a control test where you completely disabled your e-mail for a day on the phone. If you can see your phone's battery life in a percentage, you can subtract the 2 days and figure out how much data per day your e-mail push connection actually requires. I'm thinking it's not going to be that much though.
Things are looking quite good so far. I'm glad I posted here.
One thing I'm having an issue with still, however, is that when I receive e-mails my phone doesn't give me a notification. E-mail is pushed instantly to my phone, and if I turn on the screen it visually shows a waiting e-mail with the little orange number (I use the built-in TouchPro interface on my Fuze), but my phone doesn't beep or vibrate.
I went into the Sounds & Notifications settings and under Notifications and verified that the "Play sound" box is checked and that a tone is selected from the drop-down menu (I even tested it to make sure the tone plays). I have "Flash light" checked and set for no limit, and "Vibrate" checked. Yet when e-mails are pushed to my phone none of those things happen.
Any ideas?
Jamie
jayla said:
Things are looking quite good so far. I'm glad I posted here.
One thing I'm having an issue with still, however, is that when I receive e-mails my phone doesn't give me a notification. E-mail is pushed instantly to my phone, and if I turn on the screen it visually shows a waiting e-mail with the little orange number (I use the built-in TouchPro interface on my Fuze), but my phone doesn't beep or vibrate.
I went into the Sounds & Notifications settings and under Notifications and verified that the "Play sound" box is checked and that a tone is selected from the drop-down menu (I even tested it to make sure the tone plays). I have "Flash light" checked and set for no limit, and "Vibrate" checked. Yet when e-mails are pushed to my phone none of those things happen.
Any ideas?
Jamie
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Ah yes, I was aware of that problem but I forgot that the version of Seven I am using is not the *official* release version. It's more of an in-between build. The notification problem is fixed though as it was a big complaint on the previous version. Something they did between the last 2 versions broke the notifications.
Anyway here's the link to the newest build
http://community.seven.com/files/client.ppcwm6.Release-18_0-327672-def_seven-preview.cab
Interesting. I followed the link and installed the version you indicated. It said on my screen that it was uninstalling the previously existing version of Seven from my phone in favor of the new version. Everything seemed to go fine. After the install, the phone reset, and all seemed to be working fine.
But I still don't get e-mail notifications.
Oh well, it's not that huge of a deal. Thanks much for all the help you've give me.
Jamie
jayla said:
Interesting. I followed the link and installed the version you indicated. It said on my screen that it was uninstalling the previously existing version of Seven from my phone in favor of the new version. Everything seemed to go fine. After the install, the phone reset, and all seemed to be working fine.
But I still don't get e-mail notifications.
Oh well, it's not that huge of a deal. Thanks much for all the help you've give me.
Jamie
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Hmm, I know that when I upgraded to the newest version and my notifications stopped, I backed it down to the older version and that one still worked fine. Then I refrained from upgrading until I found this cab file. I may have done a full uninstall first, but I'm not sure. Try uninstalling and reinstall that cab file again. Make sure to do a soft reset in between.
I know that the fix for notifications on the broken version was to turn on the pop-up. Then it would give you the sound and pop-up preview of the message. Try enabling that as well to see if you can get the sounds working, although like me you probably don't want to have that, just the sound notification.
Sadly, that doesn't fix the problem. I can get the pop-up to display, but e-mail messages won't activate an audio notification or cause the light to flash. All my other sounds and notifications (text messages, telephone calls, etc.) have always worked, so I'm not sure what the cause of this may be.
I'm going to be swamped for the next few days. Probably sometime over the weekend I'll look more into it. But thank you very much for all the help you've given me. Even without the audio notifications, this is a far superior way of handling mobile e-mail that what I was doing before.
Jamie
if you really have a battery problem, just buy a new extended battery off of eBay or something, it's only about $20. shipped. I did that and it works fine.
also, you can change the settings so that the email doesnt download every 30 min, instead change it to an hour or 2.
also, you have one more option...you can use the Seven app. It is a very fast email client without draining your battery. Because you don't have 3G service in your town, you don't have to worry about turning off the 3G....but if you are in an area with 3G service for a while, just turn off 3G. this way you don't use as much of the battery, but you can still access the network and you won't have that much of a problem.
Related
I think there is a need for deeper discussion on Blackberry connect on Fuze. I have used BB for corporate emails for past 2 years and have thoroughly enjoyed the ease and reliability of BB for this purpose. When my contract was up for renewal, I decided to go with Fuze since it supports BB and has a much cooler look. And then the problems started.
Facts-
I am using the "unbloated" version of Fuze
I have attempted all performance and battery life updates available on xda
I have used this phone for over a month
I have BB Connect installed via sems.org and have BES plan for it
Problems-
Battery life - I am ready to return this phone for this sole reason. I am out of battery by mid-day (no exageration). I think BB connect has something to do with it since I have not seen as much frustration on the battery life as I would imagine with half a day of battery life.
Phone locking - sometimes the phone just locks up. I cannot do anything. I believe BB Connect has something to do with it since it is constantly syncing emails
BB functionality - there are certain functions that were easily doable in BB are not so easy or not feasible in Fuze. e.g. 'Reply to all' is 2 steps instead of one, search functionality is virtually non existant, email lookup on corporate directory is 2 to 3 steps.
I use my phone via my left hand (especially when I am driving, I know I am not supposed to do that but lets be real, we all do it). This makes it extremely difficult to hit the 'x' button on the top right hand corner and invariably causes 2 to 3 misses before getting it right.
Power button not functioning on occasssions. I have had instances where I cannot turn my screen off at all (needed to save battery life). I have to restart in those instances which is annoying if you want to make a quick phone call. This has happened to some other folks in my company as well.
I think would be beneficial to hear others experience and concerns and hence a new thread for BB Connect users for Fuze.
I had a similar battery issue until I flashed to the ROMeOS rom and flashed the .28 radio rom. Now I get 2 days use with push email (using exchange admittedly) enabled. This really does make a difference.
As for the close button, using something like AEButton you can set the back button to close and the home button to jump back to the today screen etc. This really does make the phone 1 hand friendly.
I have not used Blackberry connect before and so sadly cant help with the reply to all etc
I would seriously recommend flashing to one of the cooked ROMs of which in my experience the ROMeOS is a seriously stable, no nonsense and fast ROM. Make sure you do the radio as well and I think you will find yourself a happy punter!
Yours aye,
Angus
Few more issues
thx for the suggestion. i was trying to stay away from flashing my phone but if there is no other alternative, i might have to do that.
Couple of other BB related issues that i forgot earlier and would like suggestions on are-
I cannot install BB messenger on it. It gives an error on all browsers I tried i.e. Opera, Skyfire, IE, BB Browser
Earlier (in physical BB) if I filed my emails in folders or deleted them from BB, it did that on the server and thereby on the client/ laptop. But with Fuze, it does not do that or I have not configured it correctly.
any help is appreciated.
thanks
There is no blackberry messenger in blackberry connect.
Check your settings in the CMIME service, Synchronication tab when you click the Blackberry icon.
I am running BB Connect on the Fuze and do not seem to have your battery issues. It does not seem to drain any faster than it did before I installed BB Connect. I have run into both the phone locking issue and the power button issues you note. I have no solution, but can just confirm that I have had similar issues.
I have also found these three issues with BB Connect on the Fuze (I checked with my company's tech folks on 1 and 2, who say these can't be fixed, but I am not so sure):
1. I cannot open attachments that come through BB Connect in anything other than the BB Viewer. So I don't get the benefit of Word Mobile, etc... I also cannot save the attachment to the phone and then open in the right application. If I need to get to the attachment, I have to forward the e-mail to my Gmail account, and then I can open it in the right application, but that is a hassle.
2. I can't view html e-mails. Again, if I want to see them in html format I have to forward them to my Gmail account and view them there.
3. Sometimes the Blackberry e-mails just stop coming, even though the Gmail account is still working fine. If I soft reset, they start coming again. No explanation.
I wonder if others have these same issues, or if anyone has resolved them. By the way, I am still happy that I have the Fuze instead of a Blackberry.
I too am unable to download attachments.
I am able to see that the email has an attachment in the "inbox" window. When I open the email, there is no attachment to download or view.
attachments
I just posted on another thread, but it appears that this is a more appropriate thread (didn't search long enough...) Anyway, I just noticed this week about the email attachment problem. I was on travel and a buddy sent me some files that i wanted to save to by device (Fuze) but was unable. I also have a problem attaching files from my phone. any ideas or work arounds?
thanks
I use the SEVEN email program to have my Yahoo mail sent to my phone. It's great, free, etc., etc. The one thing I want to do is change how often it checks for new mail. My Touch Pro's battery dies pretty quickly so I'm doing everything I can to minimize the drain on it. There's nothing in the settings to dictate a time frame(say every 2 hours), only a way to set certain days to manual check. I have it set for manual check everyday until I can figure this out. Was hoping someone might know their way around the SEVEN registry entries. Any help is appreciated. Thanks.
brandontowey said:
I use the SEVEN email program to have my Yahoo mail sent to my phone. It's great, free, etc., etc. The one thing I want to do is change how often it checks for new mail. My Touch Pro's battery dies pretty quickly so I'm doing everything I can to minimize the drain on it. There's nothing in the settings to dictate a time frame(say every 2 hours), only a way to set certain days to manual check. I have it set for manual check everyday until I can figure this out. Was hoping someone might know their way around the SEVEN registry entries. Any help is appreciated. Thanks.
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Pretty sure this isn't possible as the whole purpose of SEVEN is to provide Push email.
You can try using yahoo mobile or use some other email account and forward your yahoo mail to say a POP3 account.
As said above Seven is designed to provide realtime push email. It also says on their site that to enable this to happen the software maintains an open GPRS connection to their servers at all times unless you use the weekends/night sleep options.
I have been using it successfully for some time now and while it does run the battery down it is a small price to pay for free push mail from many accounts while keeping all the accounts distinct.
I have the Verizon Touch Pro2 and recently upgraded to Windows Mobile 6.5 using the official release.
I saw someone else have this problem (he posted a video of the issue) but I cannot find if he found a solution.
Normally, if you press the top button, the blacklight turns the device's backlight on or off. If off and you press the Power button, the device tells you "Backlight is off. Press button to turn on." and points to the top button with a little green arrow.
Well, something is wrong with mine. When the backlight is off, pressing the top button does nothing. The problem is intermittent and very frustrating.
Now the device is not locked/crashed because the power button will bring up the message. Also, if I call my phone, it comes up. If I txt my phone, it comes up. If I plug my phone into my computer via USB, it comes up. But pressing the top button doesnt make it come up.
I've flashed the phone 3 times to try to get rid of the problem. Originally the phone had the 6.1 stock Verizon ROM. I have not ever try to load a custom ROM on this phone. I have no special software installed on the phone. I am not using the Sense interface, I'm using the Windows Default.
Please help! & Thanks to all you gurus!
I've only noticed this problem when my device gets too hot, so try to keep it out of the sun/heat. I've been on Mighty Mike rom for the past week and have had no issues.
i dont think its the heat..
burtonsnow8 said:
I've only noticed this problem when my device gets too hot, so try to keep it out of the sun/heat. I've been on Mighty Mike rom for the past week and have had no issues.
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i have not noticed any heat issues. the problem has occurred both when the device was plugged in and not plugged in. in rooms with temperatures from 68° to 76° F and never in direct sunlight..
i think the problem has something to do with email.
i have it setup to check my yahoomail via imap. its downloading messages from years ago, even though its been setup to do only the past 30 days, how is this possible?
ive seen it say 2000+ new emails on the today screen, and dating back to 2003 the last time i was able to turn the backlight on via USB, the yahoomail account was in a perpetual disconnecting... sometimes erroring at being unable to synchronize at all..
also the error reporting service has told me that "tmail.exe" keeps crashing.. im assuming its crashing cause its getting overloaded with too many emails.. can any provide some input?
ive deleted the yahoomail account for now and will see if it happens again..
update
almost 24 hours later, no locking up. device is running smooth.
i fear that the issue is related to the email problem.
it downloading 2000+ emails must have been it.. im assuming
has anyone else had the backlight issue? and have you found it may be related to email?
im going to wait 2 more days and re-add the yahoomail account and see what happens.
That is very interesting. Have you tried using seven for your mail?
http://www.seven.com/
almost 48 hours later..
burtonsnow8 said:
That is very interesting. Have you tried using seven for your mail?
http://www.seven.com/
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no ive never heard of it.. it looks like id have to join a beta to get it for my phone..
and although i enjoy the idea of using something that works i dont like just giving up on the whatever is wrong with the software.
and...
almost 48 hours later the phone has not at all locked up.. i fear the issue is directly related to whatever it was doing with my yahoomail account.
the settings were: imap yahoomail, html, 2kb, 30days, no attachments.. i think thats all thats relevant.. and it was downloading well over 2000 messages from as far back as 2003
im going to add the mail account back tonight to see what happens..
simplyvega said:
no ive never heard of it.. it looks like id have to join a beta to get it for my phone..
and although i enjoy the idea of using something that works i dont like just giving up on the whatever is wrong with the software.
and...
almost 48 hours later the phone has not at all locked up.. i fear the issue is directly related to whatever it was doing with my yahoomail account.
the settings were: imap yahoomail, html, 2kb, 30days, no attachments.. i think thats all thats relevant.. and it was downloading well over 2000 messages from as far back as 2003
im going to add the mail account back tonight to see what happens..
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Since you mentioned it I was mulling it over...I really think you are onto something with that mail message, because the two times I did that I had a message waiting.
Seven should be free, I've posted the cab below.
Same thing with mine...
I've had the same thing happening with my TouchPro 2. I found a quasi-work around that helps limit the number of freezes, but it sure increases the number of pocket-dials I make. In the advanced section of the power settings deselect the "turn off backlight if device is not used for" box. Then decrease the "turn off device if not used for" box to 1 minute. I'm still getting really good battery life (lasts all day) and it's not a new battery.
I sure hope there's some sort of update or fix for this issue soon, because this is only a work-around.
Backlight issue on Verizon
I was having the same problem. I do not know if you have mobile email installed. I did. I removed it and so far so good. You will have to hold the back light button for about three seconds sometimes but it always works. No more soft resets. The only issue is that you have to contact Verizon and have them stop the text notifications from OZ Mail. The way Mobile E mail works is the third party software company sends a text which you never see because mobile email software gets it and uses it to give you the notification that you have new mail. Tech support had to create a trouble ticket in order to stop these text messages. Every time I got a email I would get a text from OZ mail with about 20 something alphanumeric numbers. SO far so good!
I had this problem with mine and it appeared to have something to do with my 3.5 audio jack... it was like it thought there was somthing plugged in there but there wasn't. as soon as i plugged in my headphones the screen came right on...
update - and semi-isolation
so after days of not having my yahoomail account configured, and my phone not locking up once, i added it back with the following settings:
imap, 7days, 2kb, no attachments. (the original issue occurred with similar settings, only 30day past messages and not 7)
it worked for a few days, then when i was leaving work today i took my phone out of my locker and noticed the backlight was on. an alarm had gone off.
then i looked at yahoomail and it said i had 2000+ new messages.. the first message dated from august 2008
i turned the backlight off. when i tried to turn it back on it worked. but later in the evening it did not. it hung like it was doing when i started this thread. and it was in the process of "downloading headers" for hours. upon clicking "send/receive" to make it disconnect, it sat on disconnect for a long time, without doing anything.
something is clearly wrong with yahoomail or perhaps simply the imap service
who should be contacted? someone at verizon?
isleepinabucket said:
I had this problem with mine and it appeared to have something to do with my 3.5 audio jack... it was like it thought there was somthing plugged in there but there wasn't. as soon as i plugged in my headphones the screen came right on...
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i noticed my screen coming back on this evening when i got out of my car. i have bluetooth set up from my car deck to my phone for audio streaming and hands free.. it automatically connects when i turn the car on and disconnects when i turn the car off. upon disconnect the phone usually displays an error saying that the hands-free device has been disconnected.
it looks like the phone will respond when any kind of event happens (ie plug/unplug of headphones, phone call, txt message, alarm, etc..) so whatever the hell is wrong the phone is not actually crashed, just the backlight wont respond to the top button..
What your describing bis not new... nor is it limited the the TP2 or HTC phones. Commonly referred to as "failure to wake" or "sleep of death" (do ba search). Potentially effects all WinMo devices.
Frequently attributed to programs running in the background as the phone goes into sleep mode. By Programs, this could mean an active applicationyou initiated, a system program running invisibly in the background or an event that creats a notification while the phone was asleep.
Workaround is similar to what you've already tried: Extend the amount of time it takes for the device to go to sleep (+ve found 3 minutes sufficient, allowing for more time to multitask with multiple programs running).
Try not to put the phone to sleep with known programs running under the task manager.
Use Lumos to conserve battery life, since youre possibly keeping the device on for longer periods.
Keep availible RAM using a RAM cleaner and clean up duplicate notifications. I use MemMade for both.
This is a software issue and the circumstances are descibed in Microsoft's documentation for software developers. They test for programs that contribute,or create this problem before they go into the marketplace.
Sorry for the typos. In class banging out a hasty responce.
I've been having the same issue too, intermitantly maybe twice a month. I can't find any pattern.
I use Google Latitude, Batti, and I sync email every 30 minutes (Exchange to my univeristy, and IMAP to AOL) but I also have my computer set to download messages and erase messages after 2 days so I never have more than about 100 messages to sync.
WM 6.5 Verizon ROM (it came preloaded out of the box)
Sometimes, it locks up immediately after bootup (as a moment ago) sometimes it will run great for weeks before having problems. I can't find a pattern.
Did a search and could not find a similar thread addressing this issue. If I am incorrect, I'd appreciate being pointed in the right direction.
I am currently running Assonance 5.2 and have set up Yahoo and Exchange accounts, with the phone set to check for email either every 5 minutes (for my Exchange account) or once every hour (for my Yahoo account).
I have noticed that, on a daily basis, my phone will stop checking for emails altogether even though background sync is turned on. Additionally, even when I delete emails from my phone, they remain on the server. Lastly, even though I have read an email, it still shows up as unread on the server. The phone has stopped checking at random times - on Monday, it stopped checking after 3:00 p.m.; on Tuesday and Wednesday, it stopped sometime after 6:00 p.m.; and on Thursday, it stopped checking around noon.
I have tried Improved Email and K-9, but the problem remains. As an FYI, I had the same problem even when I was running an unrooted phone that was running the stock Eclair.
Have other people encountered this issue? If so, is there a way to get the email working correctly? Any suggestions would be greatly appreciated.
Same here. I use mine for corporate and I have to say my Iphone was 10 times better when it came to email etc. Sometimes I can force a refresh....others I have to reboot. But I have missed some critical emails because they just werent syncing. I have learned to deal with it although it stinks. My email blows up during business hours, so If I havent gotten an email in ~45min, I know to check it.
I had this problem in the stock email client. Clearing the cache under the applications settings menu fixed it for me. After I had to fix it this way for about the 3rd time, I switched to K9 mail and havent had a problem since. I have hotmail, POP and Gmail accounts.
Im stock, by the way.
sent from my Captivate
Thanks for both of your replies. I'm glad (sort of) to hear that I'm not the only one with this problem.
@mike parsons - I am in the same boat as you where I have missed critical work emails due to the phone not fetching my email. I also grudgingly agree that the iPhone mail client worked much better. The only thing I could do to get the email on the Captivate working again was to restart the phone. Even then, I sometimes had to restart 2-3 times before the emails were sent to the phone.
I had this issue with stock Eclair 2.1 on my Rogers sourced Captivate SGH-I896 running Eclair 2.1-update 1.
It happened rarely with POP accounts, never with G-Mail, but with Exchange ActiveSync it was disastrous. I set up and configured this, and with my old Windows Phone 6.0 it did this maybe five times in 18 months.
During the off-time between Christmas and New Years it only received e-mail properly on ActiveSync two days out of eight. I didn't get much e-mail during that time either.
Sometimes it helps if I manually changed it from automatic (push) to every 15 minutes and hit "refresh" but most often it did not. The only fix was to remove the ActiveSync account and re-establish it, and it would work fine for a week or so until it started doing this again.
Another thing that seemingly affected it, was how much e-mail I would sync. It would happen quicker if I sync'd the last month of e-mail versus let's say one or two weeks.
I had run Cognition 2.3B7 without a hitch for about a week and a half and it never happened.
I just upgraded to the stock Froyo 2.2 and I'm hoping this isn't an issue with the upgraded client.
Use k9 mail. This is lots better than stock.
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
JOLiu said:
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
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Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
diablo009 said:
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
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Thanks for the suggestions - yes, I had tried different folder poll frequencies on K9 - 1 minute, 5, minutes, 15, minutes, and so on. However, there are still times when I won't receive an email for hours even though K9 is set to poll much more frequently. I will only learn of this when I check my mail through my home or work computer. In fact, on occasions like this (when I learn that phone hasn't downloaded the new messages), I will go into K9 (or the email app) and hit either refresh or check mail. Even in these situations, the new mail won't show up on the phone until I restart the phone completely. Again, I had this problem both on stock Eclair as well as on Assonance 5.2.
Also, I had enabled "sync server deletions" on K9, but messages still don't consistently get deleted from the server.
Lastly, background sync and auto sync are both enabled in settings.
Hi,
is there a way on WP7 to create an time schedule for synching with outlook just like under Windows mobile 6.5?
i really miss this feature...
thnx
Samsung OMNI7
WP7 doesn't have the ability to talk to Outlook directly. However, it can talk to Exchange servers, or anything else that uses the Exchange ActiveSync (EAS) protocol. If you've got any such account, including Gmail, it's possible to edit it in Outlook and the changes will sync to the phone. It can also pull your calendar from Windows Live, and there's a tool that will allow Outlook to access and modify that calendar too.
To answer the question the OP posted - No, there is not currently (as far as I know) any way to set up a schedule for Exchange syncing. It is 'push' enabled by default, which would normally use less battery than a schedule.
I miss this also - I used to set mine up for 'push' during waking hours, and not at all at night so I did not get woken up...now I just mute my phone lol
Well, you already can (and have been able to since release) schedule email sync to occur only so often (every 15 min, 30 min, or 60 min) as well as immediately (push) or never (except manually). It's available in Sync Settings for all email accounts...
Not sure why you think Push uses less battery than scheduling. Push email requires the phone maintain a data connection that it's always listening on. Also, the phone automatically silences email notifications (if you have them enabled) at night. The hours are settable in the registry, but the defaults are sane for most people. No need to mute the whole phone.
GoodDayToDie said:
Well, you already can (and have been able to since release) schedule email sync to occur only so often (every 15 min, 30 min, or 60 min) as well as immediately (push) or never (except manually). It's available in Sync Settings for all email accounts...
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Correct, that is available, but this is not what the OP asked for. The OP was asking for the ability to TIME schedule, like you could with Windows Mobile of old. ie. Have a working hours period, and a non-working hours period that is user-definable. So he could end up with, for example:
10am-5pm - As items arrive
5pm - 10am - Never, or Every 4 hours
This you cannot do.
Not sure why you think Push uses less battery than scheduling. Push email requires the phone maintain a data connection that it's always listening on.
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To be fair, it does depend what schedule you have set, and how many emails you get. Also battery life on varying phones in varying conditions differs hugely. That being said, the following is generally true:
'Push' email with an exchange server does not keep a fully active data conection open, that passes a lot of data. The way it works, is it has a 'heartbeat' that keeps in contact with the server, and it only initiates a full data download when there is an email to receive. The 'heartbeat' uses very little data and battery power. When you have you email set up to receive emails every hour, the phone has to initiate a full data connection and data download, every hour, just to determine if there are any emails or not - this uses more data/battery. Now, if on average over a period you receive emails less frequently than your schedule is set up, then 'push' will generally use less battery. Also, it is probably fair to say, that if there is a reason for it to be important that you absolutely must check your email every hour or less, you will probably want it set to 'push' so you get them straight away. Downloading ten emails as they arrive over the period of an hours, will use roughly the same amount of data as downloading them all at the same time at the end of the hour - the emails will be the same size irrespective of when they are downloaded, the only slight difference being that on 'push' there might be a small amount of 'logon' each time.
This is only true for Exchange push email, which I assume the OP was talking about, as he said 'Outlook' which is how it is labeled on the phone. Other email accounts, such as gmail, may work differently.
Also, the phone automatically silences email notifications (if you have them enabled) at night. The hours are settable in the registry, but the defaults are sane for most people. No need to mute the whole phone.
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Well, you learn something new every day - I can't say I have noticed this, I am sure mine notifies all night..What hours is it silenced by default? I will have to test this to see if mine works!
Hmm, I would have expected that the scheduled sync (as opposed to push mode) was effectively a very slow heartbeat, and if there isn't any mail to grab it uses no more power than a normal heartbeat (but does it much less often, thus using even less power). I suppose somebody could mess up implementing that and do it in a less logical way, though.
Gmail, if you use the default connection type, uses Exchange ActiveSync (EAS) protocol - the same one used by real Exchange servers. This enables Push mode, as you may notice. IMAP supports push on the desktop, but it requires a constant connection and is too expensive on the phone, so you have to use a schedule. POP3 (do people really still use that?) doesn't support push at all.
I've heard the phone is supposed to have a "quiet hours" from something like 10 PM to 8 AM, though I don't remember the exact times. I can't find the reference to them in the registry that I though was there, though. In any case, it doesn't do anything for SMS, app push notifications, alarms, or incoming calls, of course. It's possible I'm isremembering, but I get email at all hours and I don't recall hearing it at night.
i have the same question, this is a important function.
Lads,
Thanks for all the answers.
Just to get this straight, i am connected to an Exchange and want Not to get waked up, when i receive an Email at 2 am. Under Windows mobile i could Set up an schedule, Let's say from 8 pm to 7 am there will be no synch with Exchange... And this is the Feature i Miss...