Random white screen? - HTC Tornado

Hi there, I have a random problem, that I have had on the 1.5 ROM, the beta ROM, and now the new ROM.
Occasionally, the screen goes completely white. It seems to be working, but the screen is not. This is not to do with an applications that are installed, as this happens even with a factory reset unit.
I can't figure out what causes it. Has anyone else seen this? Any comments?

have you find a solution
I know this post is quite old, but I can't find a clear answer about this problem...
My Atom stop with a white screen (colored,thin lines appear on the screen.Then the screen slowly turns to white)...
I must remove the battery and reset it to launch it again
I tryed everxthing... ROm update from the original firmware, PDAVIET (3 version on WM5 an WM6)
lot of resets, hard and soft...
This problem appers all the time... but randomly... 1 hours, 5 hours or 2 days after a reset....
Can you help me...
RGS
Fred

May be a hardware problem. To me it looks like a loose connection inside to the screen.

Do a search in the forum for "White Screen of Death" and you'll find lots on info regarding that problem. I don't think this was a problem with Tornados. I've read about this problem, mainly on HTC Dash. Good Luck.

i had similar problem with my E200 afer fall from 1 meter. I think its hardware problem. Dont know how to fix it

with mine tornado, it was a connector that wasn't attached anymore from the screen to the board..
you can always give it a try to look inside

Related

My Phone Is GOING CRAZY HELP!!

So after updating to a couple WM6 ROMS and being happy, my phone starts to act weird, my screen starts to turn white at random times and i have to keep the keyboard slid out slightly to keep the screen from going white. Then after a while it changes again, and now my screen always goes white until i slide the keyboard in and out a couple of times and then slide it back in, but it will only stay normal for a little and my screen will go white again. In hopes to fix this i switched back to my official T-Mobile 2.26 ROM but i am still having the same problem. Can someone please help me fix this, my phone is almost at the brink of not working and i would have to wait about half a year before i can get a new one. Any help will be appreciated.
are you overclocking at all when you are experiencing the problem???
I have heard that overclocking to too high of a speed will cause the phone to go to a white screen..
just a thought
also, if you could, please list all third party apps and the current ROM you are running
.:Nstefanelli:.
Well i was overclocking to 260 using battery status, but i dont do that anymore,i am currently running the T-Mobile 2.26 official ROM, and i have these programs installed:
Wm5torage
Fizz Weather 2
TCPMP 0.81
Pocketdict
If you need some more info you can look at my signature too.
upgrade your IPL/SPL to 3.08..
double_ofour said:
upgrade your IPL/SPL to 3.08..
Click to expand...
Click to collapse
how do u do that ?
killerkhatiby009, you can check if it is a hardware problem by performing a remote control (PC controlling PPC, google for it) and start messing with your phone, see if the PC gives you the same problem.
IF the PC gives a good reading (e.g. no white screen) while the PPC gives you a white face, then it is probably the screen problem (not sure what).
IF both the PC and PPC gives you the white face, it is then either software error (hopefully so), OR internal harware error (e.g you've burned your microprocessor?).
Ok thanks for the help, ill go and try that ppc remote controll thing and report back.
Ok after testing it the PC comes up fine while the Pocket PC comes up white.
double_ofour said:
upgrade your IPL/SPL to 3.08..
Click to expand...
Click to collapse
will this be able to fix it?
can anyone help me?
hanmin said:
IF the PC gives a good reading (e.g. no white screen) while the PPC gives you a white face, then it is probably the screen problem (not sure what).
Click to expand...
Click to collapse
Ok after testing it the PC comes up fine while the Pocket PC comes up white.
Click to expand...
Click to collapse
Sounds like a hardware problem to me, which may be a result of your constant overclocking. It may also be due to a bad switch in the keyboard slider.
You might want to contact your provider and see if the phone is still under warranty and/or if you can get a replacement.
Well my phone is no longer under warrenty, does anyone know of a way to fix my phone or get a replacement?
Hi,
Can someone tell me how to upgrade my IPL please ?
found my answer. Thanks anyway
I have the EXACT same problem
Ignore my signature - I downgraded back to the latest stock T-Mobile ROM. I see the same problem no matter what ROM I am running.
It is EXACTLY the same as you describe here. I can usually make it stop by pressing the sides together (holding the screen and keyboard slider tighly closed). Once it stops if I set it down and don't touch it it will work fine.
Also when I reboot the splash screen never has the problem - the problem starts as soon as WM boots.
So what did you have to do? Buy a new one? Or were you able to get service or an exchange?
It seems to be the mechanics of the display connector that are causing this. I looked in the service manual and it shows a stiff flat flex-cable connecting the keyboard to the screen, and it seems to me that this cable is the problem - either it is damaged or it is not fully seated on one end or the other.
I considered trying to dissassemble it and clean/reset connecters - for about a nanosecond. But it looks way too fragile and full of hidden little plastic hooks that will break off if you don't release each one in exactly the right way and then it will never go back together again.

Touch Cruise - Broken or Normal ?!?

Hello guys,
I've just received my TC and couldn't wait to set it up and install all applications I need.
During this procedure I recognized that the screen flickers whenever there is activity on screen.
Doesn't matter if the device is looking for WLAN or GSM Network, filling up a progressbar during restore of my SMS Messages with PPC PIM Backup or just navigating around in TomTom.
Found out that flickering stops if I hide the progress-bar filling application by opening the Programs-tab in startmenu and if the device is idle and nothing happens on screen (no animation or screen change) it wouldn't flicker at all.
This flicker-thing is quite annoying. Anyone else got that?
Maybe it is an effect of the video-driver problem. Don't know.
Maybe the device is just "broken" in some way and I have to return it to my dealer.
EDIT: Just saw that the screen even flickers slightly when the cursor is blinking in the SMS-Editor
Never seen this problem on my TC. Had it for nearly 2 months. I would return it and get a new one.
OK, now I'm quite sure that it is a device error.
Woke up this morning and the flicker-effect has gone.
The I "navigated" to work (just for fun). And when I arrived (50 Minutes est.) the flicker was back again. Seems to happen when the device works hard for a couple of minutes.
Anyway, I'll stop investigation and send it back to the dealer.
BTW: Thanks for the comment !

[HTC s710] Display turns off all the time

Hi to all!
I have a strange problem with my HTC s710.
I bought it a month ago and it worked fine for a while, then it started to shutdown the display. Then it appears again, and the it turns off... it continues to work, but you can see nothing because the display turns off.
It's impossibile to use it. The HTC customer care sended back my phone after having upgraded the software but the problem is still here.
They wrote: "upgraded software and no problems found" but it's not really true.
I can't use the phone because the display turns off while i'm using it...
i tried to hard reset it several time without results.
Please, help me...
I would take it apart, clean the contacts and make sure it is seated properly. Does it happen when you're not using the device? Say if it's sitting on the table will the display flicker?
Unfortunately this is a very common problem with the S710... Since so many people are experiencing this issue with their phones even after hard resetting & changing roms I strongly believe it's a hardware issue.
It's not s710 only, even the microsoft emulator also have the problem
Look in the registry HKEY_CURRENT_USER\ControlPanel\Power The Dword-key "Display". It sets the seconds for display timout. It overrides every other setting!
It happens while i'm using the phone...
for example, if i'm writing an sms, it suddenly turns off the display... then i have to wait for a while and the it appears again... and this go on for all the time...
same problem to me.... dunno what the source of the problem is
guess gonna have to take it back and ask for refund
i've already send it back to the HTC customer care and they said there is nothing to do because it works fine... (oh my god!)
I think it's an hardware problem...
Display blackout
I got the same problem too, did rom upgrades but no success, it s**ks
Its an intermittent fault.
Should someone identify the problem pls let me know !!
This is almost sure a connection problem of the Flex-cable between upper and lower part of the device. Search related threads here or on MoDaCo.
s710 display issues
Hi Guys,
This is not a LCD or flex issue, neither is it a connection issue.
The actual fault is the display driver on the main board, it seems to be an intermittant fault.
please post your findings on this topic....
bro am also havin the same problem but they say it seems to replace the board which costs 9k... hw can i fix this problem pls help me i bought this stuff for 17 k...
tjsa said:
Hi Guys,
This is not a LCD or flex issue, neither is it a connection issue.
The actual fault is the display driver on the main board, it seems to be an intermittent fault.
please post your findings on this topic....
Click to expand...
Click to collapse
What makes you so sure it is not HW related? The only thing that really changes over time is the HW (as you slide in/out the keyboard, move the device etc.pp) - SW stays as it is and if even ROM reload does not fix it, well I feel rather sure it is HW.
Anyway, hunting intermittent faults is hard to do and you may construct a causality from just coincident events - no fun nailing this down.
any solution for my problem..?
I have had so many power related issues so far. Sometimes it is the battery, sometimes it is the charging connector, sometimes LCD and sometimes even the whole circuit board.
When i had the same problem relating to intermittent off displays, I got it repaired in the warranty and they had to change the main board. I dont think there is any other solution to your problem!
Display failure
The failure of the screen is not the problem on my Vox. My screen always jumps back to the Home screen. Even while writing an SMS or scrolling in the application menu. Is there a possibility that there ever comes a Dutch version for my Vox?
It happens to me also. I tried to open the device, take everything apart then mount everything back. The problem stays. I tried hard rest, ROM flashing, soft reset, changing settings etc etc etc... The problem is still here.
Then, I left the mobile without using it for 6 month or so. I am using it again and the problem doesn't happen so often but still happens. Any news on this matter?
I solved this problem because my device was still under warranty: I had to get back it to HTC four times before to fix it.
They changed me three motherboard and finally it seems to work fine...
hi,behind the sim reader there is a small switch,either open it or close it,remove the sim reader to and push it back to open the switch or open the housing and do it manuelly.
cheyn said:
hi,behind the sim reader there is a small switch,either open it or close it,remove the sim reader to and push it back to open the switch or open the housing and do it manuelly.
Click to expand...
Click to collapse
And what is supposed to happen after that? Also, I guess we have to open again the phone to find this switch because I can't see any switch otherwise. Can you please post a picture of it?

touch cruise randomly turns off?

I have a weird problem where my cruise is randomly turning off?
When I go to turn it back on, it says that got at least 90% battery.
Anyone else have this? Any known causes/fixes?
Your not the only one. I too have the same problem running WM6.1 HTC's Image. Not real sure what is causing it, but it really is random. I don't believe its a battery problem.
Sometimes I do think it may be a contact issue with the SIM Card.
Have the same. Sometimes it shows low battery alert after turning on. And sometimes it's even hard to turn it on. The same was on WM 6.0., now on 6.1. Replacing the motherboard did't help neither
Same for me after HTC 6.1 ROM upgrade
and to compound the problem, the stupid thing lost my diary and contacts lists this morning. Really regret upgrading, and now looking for anon-WM device.
I had the same problem, I resolve hard reseting the device and reinstalling all the app.
Change the battery

Fuze screen problems

Today I used the iGo8 GPS for a little bit just to get onto the freeway. The phone tends to go to sleep, and when that happens, it loses it's GPS signal. Since I was already on the freeway, I know my way around so I just let my phone sleep.
When I got home, I realized the bottom part of the screen, where you can scroll through home, people, messages, etc. is messed up. That part of the screen keeps flashing. AND the GPS screen got burnt into the screen, like how things burn into Plasma Screen TVs when you leave it there for a long time. But it's not a completely burn on, it is like a ghost affect.
I have soft resetted my phone. Doesn't work.
Anyone knows how to fix this problem?
Thanks.
I can post pictures/video if it will help.
Have you tried running igo again and closing it down properly?
Yeah, I closed igo properly. It's not just burnt in the igo screen new. It changes. Now it's the Today page. I can see the "Phone" and "Camera" buttons burnt into the lower part of the screen.
ROM Issue?
What ROM are you using? I always use EnergyROM and its a great ROM but it always does the same thing... i thought my phone was ruined the first time i saw this, but when i flashed to another ROM it all went away, im not sure if certain ROMs use different video drivers or what, but my problem atleast seems to just be with the ROM.
Good Luck!
use a all-black or all-white image(i think all black is betteR) and keep it on to try to reduce the burn it...
ohhh. I am using EnergyRom as well. I will change roms and see what's up.
the all black image seems to be a good idea.

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