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Hi there, I have a random problem, that I have had on the 1.5 ROM, the beta ROM, and now the new ROM.
Occasionally, the screen goes completely white. It seems to be working, but the screen is not. This is not to do with an applications that are installed, as this happens even with a factory reset unit.
I can't figure out what causes it. Has anyone else seen this? Any comments?
have you find a solution
I know this post is quite old, but I can't find a clear answer about this problem...
My Atom stop with a white screen (colored,thin lines appear on the screen.Then the screen slowly turns to white)...
I must remove the battery and reset it to launch it again
I tryed everxthing... ROm update from the original firmware, PDAVIET (3 version on WM5 an WM6)
lot of resets, hard and soft...
This problem appers all the time... but randomly... 1 hours, 5 hours or 2 days after a reset....
Can you help me...
RGS
Fred
May be a hardware problem. To me it looks like a loose connection inside to the screen.
Do a search in the forum for "White Screen of Death" and you'll find lots on info regarding that problem. I don't think this was a problem with Tornados. I've read about this problem, mainly on HTC Dash. Good Luck.
i had similar problem with my E200 afer fall from 1 meter. I think its hardware problem. Dont know how to fix it
with mine tornado, it was a connector that wasn't attached anymore from the screen to the board..
you can always give it a try to look inside
Hi all,
Figured I should start a post with problems (in the quest for solutions).
I have had my v1605 from Vodafon for 3 days now and have found a few problems already. I have a replacement coming on Tue so will see what is fixed...
So far:
- keyboard back lights not working, matters not if the sensor is active or not. Vodafone replacing the unit as a result.
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
- screen alignment wanders and as such I usually need to re-align the screen once a day or more. Seems always to drift left and slight lower than I am pressing.
- today screen items are locked and 'vodafoned', very annoying as I cannot show task list, owner info or lock status on the today screen. I hard reset the unit and reset it before the customisation happened and voila - the usual today screen items were back - but as a result I lost the vodafone dialer skin and the 3G symbol. I presume someone can ROM-hack to get rid of this restriction and look forward to it In fact, it would be perfect if the ONLY Vodafone customisations were the dialler skin, 3G symbol and theme.
- If you have a password set and hard-reset the unit it crashes when you are prompted for the password. Soft resetting it then skips the vodafone customisation.
- left softkey set to phone instead of calendar and no way to change it.
- no easy way to access Vodafone Live!
- camera quality pretty poor for a 2MP, no where near as good as the K750i for example. However, the K750i on its first firmware was pretty aweful too!
- when plugged into USB on computer - if you turn it off (so as just to charge) it will turn itself back on again shortly and commence another sync.
Other than these niggles, of which the today screen is the biggest for me, I love the TyTN. By far the best PDA/Phone I have owned to date!
So - over to you guys, does your v1605 have these issues or others, or none????
Rich
My slide out keyboard down't click into place on the left side the way the right does (and also the way the wizard does). It may not be a problem now but in the future, it may begin to wear and then it might affect the function of the keys??
Are they just swapping a unit for you or exchanging the whole package? How will you know if you get a brand new set? When I switched mine on, the call timers showed outgoing 40 seconds and incoming 45 seconds. I'm not sure if this is vodafone testing the units or it's not new.
Am told I am getting a brand new unit - will check call timers as they *should* be 0-0.
Just had a play with mine and I only feel a click on the right side of the keyboard too. Feels nice and solid once it is out though - not like the xda-mini-s which feels flimsy in comparison.
R
I do not see the "E" icon even in EDGE enabled areas. I even tried the HTC Wizard icon hack hack with no success:
http://www.htcwizardweb.net/node/191
'E' appears on my v1605
3G is awesome.
rakh1 said:
Just had a play with mine and I only feel a click on the right side of the keyboard too. Feels nice and solid once it is out though - not like the xda-mini-s which feels flimsy in comparison.
R
Click to expand...
Click to collapse
Thats great! was a bit worried that mine was a faulty unit. It does feel solid when sliding. It was just the lack of the "click" that bugged me.
Anyone else who received their unit had timers showing calls made and received from it? Its probably vodafone testing it. The unit is too new for any refunds/refurbs to have been made.
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
My unit has this issue and I hope my next unit which is a brand new replacement that comes on Tuesday doesn't have this issue. My unit it is only the O that has problem which is getting better over time. I called them and they was more than happy to get a brand new unit to get sent out just want a perfect working one in my 14 day period so fingers crossed will keep you updated.
xxnoelziexx said:
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
Click to expand...
Click to collapse
Do you also feel a click only on the right when you slide open the keyboard? Let us know how you get on with the new unit.
Don't feel no click at all. Will keep you all updated.
UPDATE:
New unit turned up - keyboard lights now work as expected.
Still only a right side click on the keybard - so it must just be the way it is.
Today items:
Fix posted here: http://forum.xda-developers.com/viewtopic.php?p=329204#329204
Hope that helps - Rich
Hi guys
Peter .. the guy that got his VPA Compact III two days after me as sent it back on the 14 day returns .... He was concerned about stability. He's always struggled to come to terms with WM stability which I can understand ... so he's off back to palm and blackberry.
From my point of view - I've had one hang during operations which still worries me (I left it at the today screen fine ... and 30 mins later I noticed backlight was completely off and it was utterly un responsive - wouldn't respond to incoming calls). It also hangs occassionally of soft reset or power on (from a complete power off). It usually comes up fine on a subsequent soft reset.
I'm waiting for HTC to call me back so I can raise this as a call. It seems to happen regardless of today plugins being active (I disabled all) - I have also rebuilt with 4 phases of Sprite Backup to restore from - and the problem hasn't gone away.
I suspect it is firmware / software as opposed to hardware .... fingers crossed.
Aside from that I love it as a device .... I just wish one of you guys that has one will let me know if you have had any hangs at all and where you see them.
My keyboard light works fine. It has to be in low light and you have to press a button before it activates - just opening the keyboard in low light doesn't activate it.
Occasionally I turn the device on and it starts in landscape mode and then switches to portrait ... odd .. because I didn't switch it off in landscape.
There is an odd moulding mark where the stylus comes out on the curved recessed part of the body (right hand side). I thought it may be a crack but I'm pretty sure it's just where the plastic moulding was finished before painting. If it's not cracked I'm not bothered.
You can change the WM5 softkeys with Tweaks2k2.
One thing to remember is that rather than use the phone executable, the device originally used a :MSC call. Once removed you can't put it back with Tweaks2k2. It's not an issue because a normal link to phone is fine. If you want Calendar ... then use Tweaks2k2 to change it.
My keyboard works fine ... no sticky keys. Peter had one or two on his.
Paul.
I just wish one of you guys that has one will let me know if you have had any hangs at all and where you see them.
Click to expand...
Click to collapse
No hangs here yet.....using it a lot with skype, camera, etc...
My keyboard light works fine. It has to be in low light and you have to press a button before it activates - just opening the keyboard in low light doesn't activate it.
Click to expand...
Click to collapse
Yes - same here...
Occasionally I turn the device on and it starts in landscape mode and then switches to portrait ... odd .. because I didn't switch it off in landscape.
Click to expand...
Click to collapse
I've not had this happen...
There is an odd moulding mark where the stylus comes out on the curved recessed part of the body
Click to expand...
Click to collapse
Same here - but very feint....
Rich
Hi Rich
What are you running at the moment ?
I'm try to find out what is different between my build and yours so I can narrow down possible cause of hang.
Paul.
By the way ... my build is :
So far I have SBSH iLauncher, HandyMenu, HandSwitcher, Legato Mahjong, Billiard Master 3, Bubbleshooter, PDA Mill GameBox Classics, BeJewelled 2, 1-Calc, Phatnotes, PIEPlus, Avantgo, CO2005, Clearvue Office Pro, CPL6, FW2006, imov Messenger, NewsBreak, Resco Explorer (without the Resco Today Plugin) 5.40, Resco PhotoViewer, SBSH Pocket Breeze and Pocket Weather, Skype 2, Sprite 5.1, Tweaks2k2, PI2005, FlexMail 2.2, FlexWallet, Cabinstall, Cruxview - all installed on the MicroSD.
Aside from an apparent hang on startup last night which scared me .... I thought I'd need to hard reset but it eventually sorted itself out ... hopefully it is s/w related .... it's all going well. Did a video call with Peter last night which was fine ... first I've done and picture quality not great but usable.
3G is active and working very well. Switches mid call to 2.5g if signal drops to much, but you don't get a chattering issue (i.e. where it regularly switches between the two).
Drove from Hook to Kent with CPL6 and BT GPS yesterday and that was flawless.
Have four phases of Sprite Backup - Different levels of build - so I can decide how far back to go in the event of problems.
Circa 28 mg of program memory following sof reset
Circa 31 mg of storage memory
PB is loading PI Calendar / Tasks / Messaging / Phatnotes / Pocket Weather.
Can someone help me with my wifi problem please. I can get connected to my network ok but IE will not show any pages, it just says wrong settings. I am connected with good signal strengh and thought that i would be able to surf when on my own home network. Most of the time it serches gprs and 3g then shows the error. An idiots step through guide would be helpful. I have searched for hours but came up blank. I also need a walkthrough on how to configue vodafone MMS settings as I cant get that to work either. Customer services isnt much good as the dont really know this device yet. Thanks in advance.
Hey Paul,
I have only the followinig intalled over the base v1605:
skype2
PHM Registry Editor
Microsoft .NET CF 2.0
Aspecto Software WiFiFoFum
Handmark Monopoly
That's it......
Rich
new unit arrived and the sticking key issue is gone thank god. I hve a few things installed now and the phone is running great. I installed agile messenger beta a few minutes ago as no msn client is in the vodaphone rom and the phone looked like it crashed then a few moments later it signed into msn.
1 thing I have noticed is if I mute the volume so I get a x sign near the volune if I click around I.e start menu and click around the operating system I can hear a clicking noise. could someone else test this 4 me I am currently in a quiet room.
also noticed when using pie with keyboard slid out my view will sometimes change from landscape to portrait view and then back to normal which is strange. I am sure my faulty device did this whilst just using the operating system in general use. shed a bit of light to what I have just found is that I just put the phone down open on the case it comes with and the same thing happened it must have something to do with the magnetic metal in the case effecting the phone causing it to rotate lol well that's what I think.
No clicking sound when I mute mine. Haven't really played around with mine yet. Will install everything once I get my microsd card.
Does your phone's keyboard click into place when you slide it open and is it right side only or both? Also did you check your call timers? Are they zero or has calls been made before receiving it?
Just got my TyTN
and all i got was a lousy keyboard..
got the bad keys on my unit. Waiting for response from HTC distributor, but they halted all sales of it until resolved. There are a lot of phones with bad keyboard.
But apart from that it seems to work fine - like the Jasjar in a smaller package.
But I liked the keyboard on my I-mate k-jam a lot better.
My first one had a few keys that weren't great, t, del and spacebar. This one is good for the keyboard. But....my screen is loosing calibration all the time again which is why I was given a replacement. Moves so that it is totaly unusable! Is anyone else experiencing it? If you are not is it a Voadafone one or something else. I've told Vodafone that I'd like another one out of a different batch and they said that they will extend my exchange period for a couple of weeks until some new ones come in. Might call HTC to see if it is a known "feature". Other than that I'm still totally happy with the device and it is much better at memory handling thn the Exec ever was, It never seems to drop below 22mb of program memory after having opened and closed programs for a clouple of days. The exec would have dropped to 17 by the end of the first.
Phil
hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
I noticed my touchscreen becoming unresponsive when loading particular websites. Even had it freeze once (only time it ever froze on me)
What were you doing when it does this? Do you have the multitasking reg edit on?
exilkubaner said:
hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
Click to expand...
Click to collapse
I know this is an old thread but this is the only reference to the exact same problem that I'm having. I'm having difficulty putting this down to hardware as the screen becomes responsive again when locking and unlocking which might point to software.
It could be a hardware issue that is resolved by locking then unlocking the phone but I don't know enough about the construction of it to have an opinion.
The advice I've had from htc is to wipe the 'phone and start again but I don't expect that to solve it (especially as their call handling system refers to Window Mobile 7 - the second large commercial organisation I've seen that on in recent weeks without looking too hard!).
Has anyone else seen this since the original post or @exilkubaner was a solution found to your problem?
Hi,
I have exactly the same problem. I hard reset my HTC 7 Pro, but no success, my screen doesn't respond until i lock/unlock the device.
So, any one have resolved this issue since the first post ?
Regards
Had the same issue, but I didn't have any roms installed.
Brought it in to Sprint and they found that I had a fried ribbon connecting the screen to the phone. Replaced under warranty.
It happened again, I determined that it was caused by my click in belt clip/holster. When I pull the phone out, it pulls the screen away from the keyboard a bit.
^Wow. Nice find. I'll have to be careful with mine now as I could easily run in to the same problem pulling it out like that.
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
kostako said:
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
Click to expand...
Click to collapse
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
san_tony said:
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
Click to expand...
Click to collapse
Hello, I wanted to inform you that lately the reboot occur concurrently with application updates.
They are like your impressions.
Best regards
THL W8S the screen fade and reboot too!!
Hello!
I received the phone on 12 September. The screen faded from the first minutes of use. Yesterday I came three times. In "THL mobile store" recommend updating the firmware. But the update I have not found anywhere.
any suggestions
Thank you very much in advance.
I've had the phone since the day it came out. It took me a while to notice but the screen is definitely unresponsive at times. It is actually difficult to notice because, if you are like me and spend hours on your phone every day, if every so often if a touch doesn't register, your brain automatically make you repeat the gesture and you don't even think about it. And, it's OK if it happens like once a day. But with this phone, it's hundred times a day. I thought I was crazy so I recorded a video with my OP5.
See here: https://imgur.com/a/lZS4eVP
OK so this is kind of a very bad occurrence. Usually, it's not always like that. Sometimes it works perfectly fine. I also wonder if this could be the reason why the double tap to wake is also inconsistent, when the screen is off.
Also, yes, I do have a screen protector, but I've had them on all my phones and never had an issue.
Looks like this is happening only with you, is this problem occurring only in specific apps? or globally..
The touch here works snappy and very responsive. Maybe a faulty device? report to service center, I guess.
I also noted unresponsive screen once in a while while trying to click some hyperlinks or items with small clickable icons. But it's not anywhere close to what your video showed. Best and fair thing to do would be: Fresh flash the stock rom, don't install any additional apps then see if the problem persists. If it does, time to call customer service for a replacement unit. Good luck!
I've had similiar issues with my Essential PH-1, turns out it was a defect in the digitizer and I was RMA'd on it.
Nope working great here.
Do I get a new phone if I rma it? Or refurbished?
No I get this sometimes as well. Not nearly as bad as shown in your video, but sometimes it just doesn't register the touch properly and you have to touch it harder for it to register. Or when scrolling it only registers the scrolling partially
i have same problem in the same position
It happens to me sometimes when I tap the screen (for example tapping on a contact in whatsapp) that the screen doensn't respond good. When I tap a few times more and with a little more pressure it's going well. (I didn't test without the factory applyed screen protector)
Do people who have this problem use gestures? For me, the problem also occurs (no reaction when I tap the hyperlink or a small icon) but I noticed that it only occurs when the gestures are on. Maybe there is a problem.