I've had the phone since the day it came out. It took me a while to notice but the screen is definitely unresponsive at times. It is actually difficult to notice because, if you are like me and spend hours on your phone every day, if every so often if a touch doesn't register, your brain automatically make you repeat the gesture and you don't even think about it. And, it's OK if it happens like once a day. But with this phone, it's hundred times a day. I thought I was crazy so I recorded a video with my OP5.
See here: https://imgur.com/a/lZS4eVP
OK so this is kind of a very bad occurrence. Usually, it's not always like that. Sometimes it works perfectly fine. I also wonder if this could be the reason why the double tap to wake is also inconsistent, when the screen is off.
Also, yes, I do have a screen protector, but I've had them on all my phones and never had an issue.
Looks like this is happening only with you, is this problem occurring only in specific apps? or globally..
The touch here works snappy and very responsive. Maybe a faulty device? report to service center, I guess.
I also noted unresponsive screen once in a while while trying to click some hyperlinks or items with small clickable icons. But it's not anywhere close to what your video showed. Best and fair thing to do would be: Fresh flash the stock rom, don't install any additional apps then see if the problem persists. If it does, time to call customer service for a replacement unit. Good luck!
I've had similiar issues with my Essential PH-1, turns out it was a defect in the digitizer and I was RMA'd on it.
Nope working great here.
Do I get a new phone if I rma it? Or refurbished?
No I get this sometimes as well. Not nearly as bad as shown in your video, but sometimes it just doesn't register the touch properly and you have to touch it harder for it to register. Or when scrolling it only registers the scrolling partially
i have same problem in the same position
It happens to me sometimes when I tap the screen (for example tapping on a contact in whatsapp) that the screen doensn't respond good. When I tap a few times more and with a little more pressure it's going well. (I didn't test without the factory applyed screen protector)
Do people who have this problem use gestures? For me, the problem also occurs (no reaction when I tap the hyperlink or a small icon) but I noticed that it only occurs when the gestures are on. Maybe there is a problem.
Related
this may not explain all screen issues, but it may explain the issue of the screen freezing and also the issue of it reacting on its own. i believe that this screen is highly sensitive. my current theory is that dirtiness and dullness cause screen lag. this can result in freezing, but i think more commonly what happens is for it to cause a delay in the screens responsiveness. so lets say you touch the screen and it doesnt respond right away. so you tap the screen again, and it does respond. but maybe its responding to the first time you touched it, and then you exit out of that screen or do something else, and forget that you touched the screen again. but the phone remembers and responds, and the phone does something odd, seemingly on its own. now remember this is just a theory of mine, and i am no expert on touchscreens. it just occurred to me that this could be a possibility, because i cleaned my screen really good and the screen seemed a good bit more responsive than usual. feel free to share your thoughts and opinions on this.
There are times when a greasy/wet touchscreen will misbehave, but I think the majority of our touchscreen problems stem from a buggy driver which tends to crash during low memory conditions.
yea i definitely think its just a buggy phone. wish it was as simple as keeping it clean, but i have these problems even when clean sometimes. its not a deal breaker though, at least not for me.
i just wish we could have custom lock screens or AOSP lock screen that wouldn't break the damn auto-rotate.
i know this is a different subject than my op, but i have a question. i converted several apps to system apps. two browsers, opera mobile and dolphin mini, dolphin to replace my stock browser and opera for desktop browsing, as well as a volume control app and a few others. i use an app called optimize android toolbox to clean my cache. before converting these apps to system, they all stored a cache. now, opera and dolphin dont. the volume control app still does though. i dont think its a problem, it just perplexes me. any possible explanation for this?
JonathanBarca10 said:
yea i definitely think its just a buggy phone. wish it was as simple as keeping it clean, but i have these problems even when clean sometimes. its not a deal breaker though, at least not for me.
i just wish we could have custom lock screens or AOSP lock screen that wouldn't break the damn auto-rotate.
Click to expand...
Click to collapse
Ayoteddy got us the aosp lock and the puzzle lock, using it right now no prob.
sent from my....WAIT THIS ISNT MY PHONE?
When it's cold mine never responds.
I put a screen protector on my phone and I haven't had any touch screen problems since. Might just be a coincidence, though.
before i got this phone, i read a review that said only one android phone has a more functional lock screen than the sidekick. of course, that statement is based on phones with stock roms, but still, thats definitely saying something. i like the stock lockscreen a lot. i like the media room lockscreen widget. tried other music players with lockscreen widgets, but they take up the whole screen. then you have to exit the widget to unlock the screen. plus you can slide down to unlock or slide up to launch an app. thats pretty tight.
I'm not saying the stock lock screen isn't clever. It's really is quite cool... when it works.
So often I've had to struggle to unlock the phone because the screen was lagging badly. Or the home screen has come up for a second before the lock screen. This is especially a problem when text messages come in, and often result in my phone doing crazy crap in my pocket. Next time I pull it out I discover that it's gone to CNN, changed my brightness, turned on bluetooth, etc.
Hello. I have an Nvidia Shield tablet k1 on lollipop 5.1.1. Everything is great about this tablet except the touch screen. It is really sensitive. Also, when I am scrolling, it "jumps" and goes faster than I actually scrolled. It scrolls faster than it should. I found this thread on xda. It helped a little with the being too sensitive issue, but scrolling is still really weird. This is my second device since the first one's micro sd card was defective. They both are like this. Is there anything I can do, or do I just have to deal with it?
http://forum.xda-developers.com/shield-tablet/general/adjust-touchscreen-sensitivity-t2963326
I was opening a thread with this exact same issue. I'm not on stock though (using the latest CM12 nightly), so I don't seem to have the 'Sensor Calibration' option.
Also the touchscreen seems to register a touch even when the finger is not touching the screen.
On the other hand, if I scroll a very small distance (like 0.5 centimetres) the list I'm scrolling doesn't move at all. This doesn't happen on other devices such as my Nexus 5 and Nexus 7 and is very annoying in some cases (some games, or moving the cursor for keyboard input).
I'll try to record a video of this behaviour.
What can we do to fix this?
Update: found a video (not mine) showing the issue I'm talking about: https://www.youtube.com/watch?v=08uPtusOJHQ
anyone else with this issue?
I also have this issue on/off sporadically on stock rom.
I'll be scrolling and itll jump back the opposite direction
Its like it looses track of the touch then catches it again.
It's irritating as my S5, Nexus 2012 have no problems scrolling smoothly.
I don't recall the original shield i tested in store to have this issue either.
Currently having amazon ship me a replacement to see if its just limited to the one I received. (QA issues)
Calibrating screen might fix the issues: go to About in settings and tap on model number until the calibration screen comes up. then hit calibrate. don't touch the screen then when it asks to reboot, reboot.
variance said:
Calibrating screen might fix the issues: go to About in settings and tap on model number until the calibration screen comes up. then hit calibrate. don't touch the screen then when it asks to reboot, reboot.
Click to expand...
Click to collapse
Did it fix the issue I posted the video about? I'm on Cyanogenmod now so I don't have the option to calibrate the screen, but I would consider going back to stock if it fixed this issue...
Calibration doesnt help at all , same issue at brand new k1. Nvidia says thats normal functionality lol
Yeah, very normal for a gaming tablet which would require precision...
Not trying to take up for this thing but I haven't had the first touch screen issue with it . so maybe not all is affected?? I've tried to replicate the issue but just can't everywhere I touch and slide is smooth
You mean it doesn't "jump" like the OP said? I don't seem to have that issue either.
I'm more concerned about the touchscreen's precision, as shown in the video.
I have reading the forum and tried contacting 1+7 also but they just say switch off nfc and so on but till today (1 month since I bought it ) I still have the problem . while making a call it goes on hold or connects another call or something or the other happens and the other person gets irritated as if I am doing on purpose. I am still unable to solve this will changing rom be the solution or can someone please help I am fed up with this instrument
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
will try out can you advice reset sensors apps
jonsat said:
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
Click to expand...
Click to collapse
will try out can you advice reset sensors apps
Issue is back again after 9.5.9 update.
IEESH said:
will try out can you advice reset sensors apps
Click to expand...
Click to collapse
Search for "Proximity sensor reset" or similar names. Usually apps like that needs root privileges, btw.
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Superguy said:
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Click to expand...
Click to collapse
Disabling double tap to wake resolved my screen wakeup during calls issue...
UPG to 9.5.10 Plz - Issue has disappeared again.
ram4ufriends said:
Disabling double tap to wake resolved my screen wakeup during calls issue...
Click to expand...
Click to collapse
I'll try that, but I don't think I have that enabled. I disabled NFC for the other tap issues and that helped some.
I really wish there was a screen calibration tool. Samsung curved screens have none of these issues.
Do you have a dirty screen protector?
This is a known bug with the proximity sensor, although, actually, I believe the root cause is something else.
Screen does go black, which indicates the proximity sensor is working and recognizes your face is near... But input is still allowed (meaning it does not lock it).
As a result, during a call your face/ear will press whatever is underneath and trigger random actions.
I believe (I hope?) that OnePlus is aware of this issue and they issue a fix.
I think it was briefly fixed for 9.5.9 and then reverted on 9.5.10 since it introduced other issues.
Quality control has been a bit subpar on the OnePlus 7 Pro builds when compared to my previous OnePlus phones...
So, what the title says, I just downloaded it from xpirifirm and Installed it using flashtool, am hoping to fix the problem with voice messages from WhatsApp and messenger as well (basically 1 in 10 voice messages I send go silent in the middle of the recording), there is not a changelog from Sony but they never give any so I hope this could be more than just a security patch, I want to know if any of you have installed it and if you have noticed any fix, thanks, If I find out something I will tell you. Thanks for reading.
Well, sadly I couldn't fix the issue with the voice notes, but I disabled the "ok Google" feature from the Google assistant and I haven't had any problem with voicenotes anymore, let's see if it stays like that.
It didnt solved the problem, I plan to go back to android 9
Does not feel any fix, but so frustrating 'couse battery capability is much much worse...
I think the fingerprint at least is faster and more reliable.
ferluna18 said:
So, what the title says, I just downloaded it from xpirifirm and Installed it using flashtool, am hoping to fix the problem with voice messages from WhatsApp and messenger as well (basically 1 in 10 voice messages I send go silent in the middle of the recording), there is not a changelog from Sony but they never give any so I hope this could be more than just a security patch, I want to know if any of you have installed it and if you have noticed any fix, thanks, If I find out something I will tell you. Thanks for reading.
Click to expand...
Click to collapse
I fixed the voice messages disabling the feedback tactile of 3 under screen buttons
Did the upgrade change your GPS functionality? Since the day I updated, my phone started drifting. I have 25 kilometers displacement on a day staying permanently at my home office. Compared to 0.5 kilometers before the update.
I didn't understand how you fixed the voice messages, can you be more specific?
Hey guys, it's July 9th and the last firmware released for xperia xz2 is 52.1.A.2.1, will Sony stop supporting this device or what? Btw my cellphone has now a ghost touch.
ferluna18 said:
Btw my cellphone has now a ghost touch.
Click to expand...
Click to collapse
Same for me! Just about a week or so, I am annoyed by the quick settings bar being occasionally pulled from top while typing on the keyboard or working in apps. With the "Show taps" option turned on from the developer settings, I can clearly see that the device sometimes detects an extra tap (draws the corresponding circle) at the very top of the screen right after I tap somewhere else. This activates the system bar and switches the focus from the app. This only happened before with the screen very dirty or wet (i.e. in the rain). However, this time cleaning it and rebooting the system didn't help. My initial idea was that I could have damaged the screen sensors or other hardware somehow. But this might be instead a planned action to support the upcoming models' sales Interestingly, there was no software update accompanying the behaviour change — seems like there are some remotely controlled sensor options their engineers could be playing around.
sersel2 said:
Same for me! Just about a week or so, I am annoyed by the quick settings bar being occasionally pulled from top while typing on the keyboard or working in apps. With the "Show taps" option turned on from the developer settings, I can clearly see that the device sometimes detects an extra tap (draws the corresponding circle) at the very top of the screen right after I tap somewhere else. This activates the system bar and switches the focus from the app. This only happened before with the screen very dirty or wet (i.e. in the rain). However, this time cleaning it and rebooting the system didn't help. My initial idea was that I could have damaged the screen sensors or other hardware somehow. But this might be instead a planned action to support the upcoming models' sales Interestingly, there was no software update accompanying the behaviour change — seems like there are some remotely controlled sensor options their engineers could be playing around.
Click to expand...
Click to collapse
Thanks for sharing your experience, well I still have the ghost touch but now occurs more often and I have had another issue since some months ago ad well and tje thing is that sometimes the proximity sensor "detects" it's being covered and makes the screen flash several times during a call or hearing voice notes in whatsap, sometimes the failure is as bad that I have to restart the phone, I don't know what could be causing this problem but I have to say that I have dropped some water in my cellphone in the past two or three times, and I don't know, maybe some of this water came into the phone through the earpiece and messed with the upper part of the screen and the other sensor up there, my phone os almost a year old now, Do you guys think it might mot be water resistant anymore? And btw, have you dropped water in the phone as well? Thanks for reading.
My screen will randomly stop registering taps in the lower center of the screen, roughly around the fingerprint sensor.
What makes this extra weird is that it will still register swipes that move through the area, but not taps in the area. This video demonstrates the issue better than I can describe it. If I put the phone to sleep and let it sit long enough, the issue sometimes resolves itself. A reboot — even a hot one — also fixes it.
To make matters weirder, a triple-tap will still launch Screen Magnifier, which leads me to believe it could be an OS issue and not a hardware one, but in all my searches I haven't heard of anyone having problems like this on Havoc while there are a number of 1+ 7 Pro complaints about a similar issue in the upper corners. Only thing is, those problems all sound like constant issues whereas mine is random and intermittent.
Has anyone heard of his happening?