[Q] touch screen malfunction - HTC 7 Pro

hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?

I noticed my touchscreen becoming unresponsive when loading particular websites. Even had it freeze once (only time it ever froze on me)
What were you doing when it does this? Do you have the multitasking reg edit on?

exilkubaner said:
hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
Click to expand...
Click to collapse
I know this is an old thread but this is the only reference to the exact same problem that I'm having. I'm having difficulty putting this down to hardware as the screen becomes responsive again when locking and unlocking which might point to software.
It could be a hardware issue that is resolved by locking then unlocking the phone but I don't know enough about the construction of it to have an opinion.
The advice I've had from htc is to wipe the 'phone and start again but I don't expect that to solve it (especially as their call handling system refers to Window Mobile 7 - the second large commercial organisation I've seen that on in recent weeks without looking too hard!).
Has anyone else seen this since the original post or @exilkubaner was a solution found to your problem?

Hi,
I have exactly the same problem. I hard reset my HTC 7 Pro, but no success, my screen doesn't respond until i lock/unlock the device.
So, any one have resolved this issue since the first post ?
Regards

Had the same issue, but I didn't have any roms installed.
Brought it in to Sprint and they found that I had a fried ribbon connecting the screen to the phone. Replaced under warranty.
It happened again, I determined that it was caused by my click in belt clip/holster. When I pull the phone out, it pulls the screen away from the keyboard a bit.

^Wow. Nice find. I'll have to be careful with mine now as I could easily run in to the same problem pulling it out like that.

Related

[HTC s710] Display turns off all the time

Hi to all!
I have a strange problem with my HTC s710.
I bought it a month ago and it worked fine for a while, then it started to shutdown the display. Then it appears again, and the it turns off... it continues to work, but you can see nothing because the display turns off.
It's impossibile to use it. The HTC customer care sended back my phone after having upgraded the software but the problem is still here.
They wrote: "upgraded software and no problems found" but it's not really true.
I can't use the phone because the display turns off while i'm using it...
i tried to hard reset it several time without results.
Please, help me...
I would take it apart, clean the contacts and make sure it is seated properly. Does it happen when you're not using the device? Say if it's sitting on the table will the display flicker?
Unfortunately this is a very common problem with the S710... Since so many people are experiencing this issue with their phones even after hard resetting & changing roms I strongly believe it's a hardware issue.
It's not s710 only, even the microsoft emulator also have the problem
Look in the registry HKEY_CURRENT_USER\ControlPanel\Power The Dword-key "Display". It sets the seconds for display timout. It overrides every other setting!
It happens while i'm using the phone...
for example, if i'm writing an sms, it suddenly turns off the display... then i have to wait for a while and the it appears again... and this go on for all the time...
same problem to me.... dunno what the source of the problem is
guess gonna have to take it back and ask for refund
i've already send it back to the HTC customer care and they said there is nothing to do because it works fine... (oh my god!)
I think it's an hardware problem...
Display blackout
I got the same problem too, did rom upgrades but no success, it s**ks
Its an intermittent fault.
Should someone identify the problem pls let me know !!
This is almost sure a connection problem of the Flex-cable between upper and lower part of the device. Search related threads here or on MoDaCo.
s710 display issues
Hi Guys,
This is not a LCD or flex issue, neither is it a connection issue.
The actual fault is the display driver on the main board, it seems to be an intermittant fault.
please post your findings on this topic....
bro am also havin the same problem but they say it seems to replace the board which costs 9k... hw can i fix this problem pls help me i bought this stuff for 17 k...
tjsa said:
Hi Guys,
This is not a LCD or flex issue, neither is it a connection issue.
The actual fault is the display driver on the main board, it seems to be an intermittent fault.
please post your findings on this topic....
Click to expand...
Click to collapse
What makes you so sure it is not HW related? The only thing that really changes over time is the HW (as you slide in/out the keyboard, move the device etc.pp) - SW stays as it is and if even ROM reload does not fix it, well I feel rather sure it is HW.
Anyway, hunting intermittent faults is hard to do and you may construct a causality from just coincident events - no fun nailing this down.
any solution for my problem..?
I have had so many power related issues so far. Sometimes it is the battery, sometimes it is the charging connector, sometimes LCD and sometimes even the whole circuit board.
When i had the same problem relating to intermittent off displays, I got it repaired in the warranty and they had to change the main board. I dont think there is any other solution to your problem!
Display failure
The failure of the screen is not the problem on my Vox. My screen always jumps back to the Home screen. Even while writing an SMS or scrolling in the application menu. Is there a possibility that there ever comes a Dutch version for my Vox?
It happens to me also. I tried to open the device, take everything apart then mount everything back. The problem stays. I tried hard rest, ROM flashing, soft reset, changing settings etc etc etc... The problem is still here.
Then, I left the mobile without using it for 6 month or so. I am using it again and the problem doesn't happen so often but still happens. Any news on this matter?
I solved this problem because my device was still under warranty: I had to get back it to HTC four times before to fix it.
They changed me three motherboard and finally it seems to work fine...
hi,behind the sim reader there is a small switch,either open it or close it,remove the sim reader to and push it back to open the switch or open the housing and do it manuelly.
cheyn said:
hi,behind the sim reader there is a small switch,either open it or close it,remove the sim reader to and push it back to open the switch or open the housing and do it manuelly.
Click to expand...
Click to collapse
And what is supposed to happen after that? Also, I guess we have to open again the phone to find this switch because I can't see any switch otherwise. Can you please post a picture of it?

Surface Occasionally has major glitching

Every now and then, my Surface will start glitching and it's becoming more frequent. The screen will become unusable as invisible input causes the screen to zoom in and out, or if the keyboard is up, random things will be typed. I only started seeing this after I jailbroke. Has anyone else ran into this problem whether jailbroken or not?
I haven't yet. I did do a reboot recently to address some issues I was having (files not copying/deleting correctly) about a week after applying the first-gen jailbreak, but I've had no problems since. I'm now using the all-in-one tool.
Mine was jailbroken and I have not faced an issue like this.
Try cleaning your screen to see if that's the issue ?
@LastBattle: it's definitely not the screen. I always keep it clean and oils from the finger should not normally cause input to be registered.
@GoodDayToDie: I'm using the original jailbreak netham45 wrote. I'll update to the all in one tool and see if that changes anything.
I did a complete factory reset, and it still occurs...time to go to the MSFT store

Touchscreen issue (bad grounding)

When I put the device on to any insulating surface such as pillow/bed/couch/table I cannot normally operate it. Touch is being interrupted very frequently. This means in practice that I unintentionally press links while sliding through web pages, it is impossible to organize icons (since icon is dropped quickly), pinch-zoom is difficult, unlocking the device is hard, when text-typing it often doubles the letters etc.
Problems goes away as soon as I plug the charger, or take the device in my hand. This looks to me like a grounding issue, which was annoyingly present in some of OnePlus One and Nexus 7 devices in the past. Desperate users were hoping for a software update to solve the issue but it never came out.
Is anyone else experiencing similar problems with Mi 4c? I also tried flashing different MIUI versions, nothing helped.
Here is a video demonstrating the issue (you can enter hardware test menu by calling *#*#64663#*#* and try it by yourself):
I tested, mine is ok
I never really use my phone that way but out of curiosity, I tested it. Can confirm, issue is there. Touch screen goes crazy when scrolling facebook posts, chrome browser, possibly anywhere until I lift the phone up.
Just noticed that I needed to tap and scroll up/down harder than I used to otherwise I would miss it and the scroll would stop halfway through and will tap on whatever it is on the screen when it stopped.
Basically when I don't tap hard enough when doing the scrolling gesture, that's the time that the touchscreen goes crazy
works proper at my mi4c
I had the exact same problem. It is a defective screen. The problem started appear for me after 3 days of use, so I returned it to the store for an immediate exchange. I am not sure if you are in China or not, but if you are, you can just walk into the store and get a new one on the spot.
for me works perfect
Works ok on mine
Works fine here...
I can't even get the touch test started, running cm12.1, dailing *#*#*2664#*#*does nothing, as well as no other I've tried tested
Stenudd said:
I can't even get the touch test started, running cm12.1, dailing *#*#*2664#*#*does nothing, as well as no other I've tried tested
Click to expand...
Click to collapse
Try it with some app. For a single-touch this one is just fine: play.google.com/store/apps/details?id=com.tsaysoft.touchtest
It draws a continous line and if you lift a finger (or if you have faulty screen) the line disappears.
To test a multitouch function you can play with: play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester
andrazek said:
Try it with some app. For a single-touch this one is just fine: play.google.com/store/apps/details?id=com.tsaysoft.touchtest
It draws a continous line and if you lift a finger (or if you have faulty screen) the line disappears.
To test a multitouch function you can play with: play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester
Click to expand...
Click to collapse
Thank you, I'll try those.
---------- Post added at 09:56 AM ---------- Previous post was at 09:20 AM ----------
Mine is working as expected as well
found solution(the grounding problem is still a thing but this makes it less of an ass)
1) root the phone or just use the developer rom from xiaomi
2)then install Pimp my Rom from google play and grand root
3)go to tweaks-> touch-screen & display-> multi touch amount
and put it on 5.
Hello,
Yes. As a proud owner of one (unfortunately defunct cause I dropped) nexus 7 2013 I can confirm that the behavior is the same... Definitely a grounding problem.
When you leave the phone on a pillow or couch without holding it,bthe screen response is erratic. When you hold it or attach charger.. No problem.
Still beautiful device (the 4c), especially for the price. Snappy.
And smiu is very good made. (not a fan of miui roms...)
This happens only on 16gb version? What about using a plastic case? Does it solve the issue?
Ydraulikos said:
This happens only on 16gb version? What about using a plastic case? Does it solve the issue?
Click to expand...
Click to collapse
I have the 32/3. Same behavior. Not tried wit a case..
i have also found another touchscreen problem, multitouch on sides doesn't work, here the video
https://www.youtube.com/watch?v=uPC7Z2ploxc

Touch screen sensitivity

Hello. I have an Nvidia Shield tablet k1 on lollipop 5.1.1. Everything is great about this tablet except the touch screen. It is really sensitive. Also, when I am scrolling, it "jumps" and goes faster than I actually scrolled. It scrolls faster than it should. I found this thread on xda. It helped a little with the being too sensitive issue, but scrolling is still really weird. This is my second device since the first one's micro sd card was defective. They both are like this. Is there anything I can do, or do I just have to deal with it?
http://forum.xda-developers.com/shield-tablet/general/adjust-touchscreen-sensitivity-t2963326
I was opening a thread with this exact same issue. I'm not on stock though (using the latest CM12 nightly), so I don't seem to have the 'Sensor Calibration' option.
Also the touchscreen seems to register a touch even when the finger is not touching the screen.
On the other hand, if I scroll a very small distance (like 0.5 centimetres) the list I'm scrolling doesn't move at all. This doesn't happen on other devices such as my Nexus 5 and Nexus 7 and is very annoying in some cases (some games, or moving the cursor for keyboard input).
I'll try to record a video of this behaviour.
What can we do to fix this?
Update: found a video (not mine) showing the issue I'm talking about: https://www.youtube.com/watch?v=08uPtusOJHQ
anyone else with this issue?
I also have this issue on/off sporadically on stock rom.
I'll be scrolling and itll jump back the opposite direction
Its like it looses track of the touch then catches it again.
It's irritating as my S5, Nexus 2012 have no problems scrolling smoothly.
I don't recall the original shield i tested in store to have this issue either.
Currently having amazon ship me a replacement to see if its just limited to the one I received. (QA issues)
Calibrating screen might fix the issues: go to About in settings and tap on model number until the calibration screen comes up. then hit calibrate. don't touch the screen then when it asks to reboot, reboot.
variance said:
Calibrating screen might fix the issues: go to About in settings and tap on model number until the calibration screen comes up. then hit calibrate. don't touch the screen then when it asks to reboot, reboot.
Click to expand...
Click to collapse
Did it fix the issue I posted the video about? I'm on Cyanogenmod now so I don't have the option to calibrate the screen, but I would consider going back to stock if it fixed this issue...
Calibration doesnt help at all , same issue at brand new k1. Nvidia says thats normal functionality lol
Yeah, very normal for a gaming tablet which would require precision...
Not trying to take up for this thing but I haven't had the first touch screen issue with it . so maybe not all is affected?? I've tried to replicate the issue but just can't everywhere I touch and slide is smooth
You mean it doesn't "jump" like the OP said? I don't seem to have that issue either.
I'm more concerned about the touchscreen's precision, as shown in the video.

Fingerprint suddenly stopped working

Hello everyone,my fingerprint was working fine till afternoon,then suddenly I tried unlocking my device and I couldn't with fingerprint. I went to settings and it told me fingerprint error,please restart your device bla bla. When I dial *#0*# under fingerprint test it shows the version butility when I click normal test it says fingerprint initializing fail.Could anyone help?
I get basically the same error!
In my case it stops working even for a couple of days and then it suddenly comes back for no reason (for few days as well). No clue why this all occurs. I assume it's some kind of a hardware issue since, as you mentioned above, the phone somehow stops recognizing the sensor and you end up getting this annoying notification on the lockscreen. I have to mention that my GS6 has never fallen down or been left in the hot (I put a case on it and take . What makes the whole thing even more weird is that sometimes a simple reboot helps - it happens quite rarely though.
Tbh, I thought of two things which would possibly solve the issue since I'm quite sure it's NOT software related (tested different ROMs, kernels, etc) - 1) open the GS6 and check whether the home button is connected properly 2) buy a new home button and replace it. I need some free time to do it though so I guess it won't happen too soon
The biggest problem is that i can't really find any logical dependences, it happens too randomly :|
I have done many reboots,only one time it worked for a while and then stopped working again.
makisss said:
I have done many reboots,only one time it worked for a while and then stopped working again.
Click to expand...
Click to collapse
Exactly. Unfortunately my warranty is voided so I can't even send it to Samsung.

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