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Has anyone had this error come up when using Makaya Software.I have everything installed and it all seems to work fine and even loads the sound tract of the dvd but then "Runtime error 430" Class does not support automation or does not supprot expected interface.
I have asked a lot of people including the manufacturers, and guess what handango will not remburse me so i wont be shopping there again either.
I replied to your other post, this error is #$(&*(#& PERFECT!
There is no way if you provide a screen shot of this error that your credit card company will NOT give you your money back.
A hard chargeback is where you complain to your credit card company and they take the money back for you. Then it keeps going up the line back to the merchant's account. Then the merchant has to justify it or fight it. Read my other post
Hi please be weary if using mobile fun ltd (UK),for acces or pda's.
really dodgy place.
I sent a postal order on the 3rd jan recorded delivery and it was cashed on the 5th.
The company still havent sent the item,Despite me emailing them sevral times ive had no reply,
I have called there office ,and was talked to like i was lying,they refused to belive i had sent funds, evensaying post officer worker must have stolen the postal orders,
I gave them the refrence numbers for the recorded devliery and the postal orders
The royal mail gave me the name of the person,who took delivery and it is one of there workers.
now they hang up each time i call.
the cost ive spent of calls alone has tripled the cost of the item ,never mind the time and effort.
im not trying to knock the company but i only ordered a mad case,id hate to see anyone else here order something expensive like a PDA and get this treatment.
rant over please be carefull buying online or via post
thanks
I used to deal with MobileFun a year or two ago. This sounds very unlike them and perhaps there is a simple answer or misunderstanding. I used to deal with them on a B2B basis and they were always very good.
Perhaps try and get in touch with them again..
thanks mate,
i have been back in touch a total of about 4 hrs on the phone today,
they said they will get back to me lol,
i dont hold much hope after them being so rude and hanging up all the time,
i was always very polite and had all the info at hand for them yet they still had a really bad attitude
uk customer service tho i guess,always seems to be poor.
Well I hope you get a good result in the end. Really odd as I said they were really good....perhaps managements changed since then.
the really fustrating thing was there attitude that maybe i hadnt sent the funds or it had been stolen on route,
then when i gave proof of delivery to there staff, not such much a as sorry or dont worry sir we will get the goods dispatched asap
they defo wont be getting my biz again,thank god i hadnt ordered anything epxensive
yer perhaps so,
shame they look great from the site,alos the fact they kept saying hang on sir ill check the computer then hanging up grrr
oh well lol
hows that for luck in finding this post :lol: ...as i was just about to buy something from them mmmm now i think i will wait and see if i can get a better price elsewhere
I just bought some stuff from that company - a screen protector and couple of cleaning products, nothing expensive. Haven't had any issues so far apart from the screen protector being out of stock but that's getting shipped out to me today (as informed by a SMS from them). The other stuff arrived without a hitch but I didn't have to deal with anyone there directly. I hope the incident in this thread is a rare occurance and I wish you the best of luck with resolving it.
Regards,
Neil.
I've certainly had no problems with them in the past (including a purchase made last week that was with me within 48hrs), so I'm sure you've just found a glitch in the system!
I got a cradle for my Orange M500 from them. No problems.
Sorry you've had a bad experience, maybe you should write a letter to the Managing Director. That can get results sometimes.
thanks guys
im getting really cheesed off with there attitude,each call i make they ask for a refrence number(which is only gained when using credit card or online )the fact i used postal orders and mail order throws them totally.
ive logged a complaint and they now have found the recorded delivery data,(funny how if turns up now)
but they have lost the postal orders and cant tell me if they have been cashed or not.
they now say if this is resolved by the end of biz today,then they will send me a free case the same as ordered,
ok BUT it aint free as i have paid already and its not my fault they have lost the postal orders,
this has taken since the third of jan,and loads of emails and honestly hours on the phone,ive sent scans of the recorded devlivery and the postal orders stubs,all dates and any help i can offer.
they havent even offered compesation or really said an apology.
well my sd cards and car charger deffo wont be coming via them.
9 days to get an answer(not a result as yet! just a reply) thats really poor serivce.
thanks guys
im getting really cheesed off with there attitude,each call i make they ask for a refrence number(which is only gained when using credit card or online )the fact i used postal orders and mail order throws them totally.
ive logged a complaint and they now have found the recorded delivery data,(funny how if turns up now)
but they have lost the postal orders and cant tell me if they have been cashed or not.
they now say if this is resolved by the end of biz today,then they will send me a free case the same as ordered,
ok BUT it aint free as i have paid already and its not my fault they have lost the postal orders,
this has taken since the third of jan,and loads of emails and honestly hours on the phone,ive sent scans of the recorded devlivery and the postal orders stubs,all dates and any help i can offer.
they havent even offered compesation or really said an apology.
well my sd cards and car charger deffo wont be coming via them.
9 days to get an answer(not a result as yet! just a reply) thats really poor serivce.
well the case didnt turn up and ive rang agian guess what,no one can find me on the system at all AGAIN
worst company ive ever dealt with ever.thank god its wasnt a pda i ordered
Simple answer, contact Trading standards and Ebay, works wonders normally
cheers mate ,yes contacted trading standards today.
finally got thri to someone at mobile fun who seemed to know there job
BUT gets this,they cant find any record of my stuff so there using s postal order they have separted from some other poor sods account
its seems they just dont have a system for postal orders that works
they have promised me the item by thursday now so thats only 16days late lol
what about the other poor sod who postal order there now chashing
wot a cowboy outfit
my god moblile fun the worst compnay ever
I sent a postal order to buy a PDA case on the third of jan>
Date 23 January 2006
Re: Cancellation of contract/complaint
On 03/01/2006, I ordered a
1 x O2 XDA Mini & MDA Compact Krusell Premium Leather Flip Case Product reference: 5248
From you, at a cost of 16.95 Inc postage
Shipping Method: Royal Mail Special Delivery
Guaranteed next working day by 1PM for orders received before 4pm
Shipping Cost: 5.00 GBP
Order total is 16.95 GBP
So I sent two postal orders via a value of 17:00gbp
The payment was made via mail order and sent recorded delivery,
Arriving and signed for on the 5th of January 2006,
Postal order 0738 354158 & 2398 836249 sent via recoded delivery
no DK 4124 4527 7GB
With the payment I enclosed a letter giving full product description with your product reference code and delivery/mailing address
As per your site’s guide I expected delivery within 2-3 working days,
3/01/2006 Ordered sent
5/01/2006 payment arrived and signed for at Mobile fun
8/01/2006 email
I emailed upon the 8th asking for an expected delivery date, I got no reply
11/01/2006 telephone call
I called upon the 11th and spoke to Tim or tom,
Who told me that definitely the postal order had never arrived to your place of business?
I then paid 2pounds for the royal mail to inform me, that it had indeed arrived on the 5th and was signed for by Victoria carling or curlan (they cud not make out the full lettering),
I called back to mobile fun speaking to ibby and asked if that was indeed a member of staff,
Which they assured me it was, suddenly the signature for delivery was found
But they had lost the postal orders,
I asked to speak to someone in authority and was put thru to Scott,
He then said he will sort the issue, and if the postal orders were not found he would send the goods as I had proof of delivery.
16/01/2006 telephone call
I spoke to ibby, who was unable to find me on the system at all,
I recalled and spoke to dean finally a polite and helpful person
He said sorry for all the treatment and assured me it would arrive on the 19th at the latest,
after a long call it was agreed that they would use someone else’s postal orders they had found to sort my order(seems they just have lost or misplaced stuff laying around eh) setting up a new order for the same goods with this refence number MF748648 and a follow up email to confirm
23/01/2006 telephone call
I had received no goods yet again; I called and spoke to Alan
Who then told me,
That you don’t have the goods in at all nor can you give me a date of stock arrival and that it was practice for staff to, inform customers that it will arrive shortly to avoid loosing the business by keeping a client in hope of a delivery.
Each time I have called mobile fun it’s been a 15-20 wait on the phone for an answer
Further more the staff doesn’t seem to have a clue how to process a postal order delivery,
At all times I was calm and very polite and offered any information that they needed,ypur company has given me the impression of total incompetence
And although the amount was a small fee, (thank god I wasn’t ordering my new .jasjar via your company, which iwas going to but not anymore),It was more the attitude and treatment I found bad,
I’ve never had to write before due to a customer service problem as im very laid back and realise things can happen
But after all this time and no goods & with such bad staff communication I feel ,if I was a manager and this is how things were run under my shift id be outraged, I would have offered an upgrade product in place for the time and hassle to keep customers happy and future business
However all I wish from your awful company is a full refund within
Next 7/14 days along with confirmation that the contract has been terminated.
My future pda and ipod needs will be meet with a capable company.
I will be shocked if I even get a reply.
If I don’t receive a refund within that time, I will be arriving in person it’s a small fee but that’s not the point, Also if I don’t receive a refund I will take legal action.
Bottom line is mobile fun cashed the postal orders and then left it as they were unable to supply the goods
A simple call or email on the 5th to say no stock available and offer a replacement product or refund that would have been fine.
I look forward to hearing from you on this matter
UPDATE:
STILL no sign of goods or refund or communication from yourself
12:55 2006-02-10, I called and spoke to Scott who put me on to manager, Alan Docherty.
His words were
“ive spoke to the accounts dept and they will 100% send out a refund on Monday (that being the 13th)and ill give you a ring then, if I don’t its cos im battered from the weekend,so just give me a call”
I suppose this kind of work ethic and attitude explains, why im getting such poor service.
In fact I think if I really pushed myself to give up and not bother in work, I may indeed be suitable for a position in your company. not sure about your working hours but very little seems to get done and the attitude is very laid back, but then again I actually like to take pride in my work and give a days work for a days wage.
Update: 2006-02-15
I had again left a reasonable time after the stated delivery, upon ringing yet again I was put thru to Mike,
Who was unable to tell me why I hadn’t received the refund but will look into the matter?
Yours sincerely,
[][]
if the money aint here by friday sod the amount by going down,i can describe how lax and off hand they are when i call,they almost laugh,they dont give a damn,
ok minor amount but youd think they would have some customer relations
imagine if that had been a 500 quid pda id ordered,man ill not trust these jokers again
seems im not alone
Not a good comapany I'm afraid mate
I ordered an unlock code for a tricky mobile once (I had been assured by everyone that it was not unlockable - but mobilefun offered a soloution )
The sent me a code - which was absolute rubbish - it was simply the shortcode for checking if there was an SP lock present
At the time the payment hadn't even been taken - so I sent them a mail telling them that the code was not even an unlock code so they had better not bill me
The following day , they took the money ! I mailed them about 6 times and then gave up (it was only £2.99 so I couldn't be bothered )
I have heard nothing but bad stuff about them
Hi All,
Can I just share my poor experience with HTCSimUnlock.com.
Got the wife a new HTC Wildfire, which needed unlocking, so I had a scoot about a couple of threads on here and HTCSimUnlock.com seemed to be OK. So I paid my fee and waited for my code. Needless to say, it didn't go well. 20 minutes later I got an email back from them saying they couldn't find the code, but they had an *EXCLUSIVE* service for a deep search that I couldn't get any place else, but it would cost me the same money again. So started looking for the process to start this fully automatic refund they are supposed to offer. Nothing, I even tried with a second browser just in case Firefox has not showing it. So I ended up emailing them.... and again, and again. Nothing, other than spam offering insurance and backup services for the code they never sent me.
I've sent it to the credit card people as a fraud now, and it's up to them to chase these people.
I ended up going to a UK unlocker who were charging the same fee HTCSimUnlock.com tried to charge by deception, but at least they had the decency to stipulate before hand that newer handsets would cost more.
Needless to say, I would not recommend these people(person) Their claim of an automatic refund is untrue.
Interesting I went to them aswell based on the good reviews.
I also paid for my order yesterday to unlock the wildfire. But as of yet no e-mail.
It does say it can take up to 24 hours, so the INSTANT DELIVERY on their home page is a little misleading. I'll see how it goes and report back for people that are interested.
Great, I just ordered a code from them too...paid via credit card so I guess if I don't hear anything from them i'll have to call my bank about it.
sigh, i guess it was only $17AUD. or at least i hope thats all they actually charged to my credit card.
Right, I put in an order sunday morning and still nothing. it just says "**Processing**" under the status. I've e-mailed them twice since and not a single reply.
Seem like fraudsters to me. Will be opening a claim with paypal.
Also went with them based on positive feedback from before the website was sold. Scam. Scamtastic. Opened dispute with paypal and contacted SWReg about refund.
Dammit, looks like I just got taken for $14.50 myself. I didn't even get an order reference number, but they didn't feel too bad about taking my money. I'm going to PayPal right now.
addendum...it was simunlockNOW dot com that I went through, and they actually gave me my code. Had to pay another $10 for it, because the phone just came out, but otherwise the code works fine.
htcsimunlock.com wildfire AVOID
Avoid this company, they do not give a money back offer, you pay, they can't find the code and then ignore e-mails only paying after a paypal claim or credit card claim.
I used mobileunlocked.co.uk[/url] and they were great, getting the code in minutes, although a little more expensive at least I got what I paid for.
I will be contacting the server for htcsimunlock and seeing if I can get the site removed as its being used for fraudulent purposes.
AVOID HTCSIMUNLOCK.COM AT ALL COSTS
Same experience with HTCSimUnlock here.
The only difference is that i actually got the Unlock code wich doesn't work and offcourse, they are not responding on support e-mail.
frauders...
pause for breath.. before you give up…
Well I confess .. I also come here wondering why after getting caught with the best deal ever
“Order your HTC SIM Unlock Code”
ONLY $15.75! (Lowest Price Guarantee!)
then they replied
“Thank you for your recent order for the unlock code of your HTC Phone. Unfortunately, we are unable to find the unlock code for your HTC phone with our basic search.
HOWEVER, we now offer an *EXCLUSIVE* Deep Search service that can find 99% of hard-to-find unlock codes. This service is NOT AVAILABLE ANY WHERE ELSE! Due to the exclusivity of this service, it will cost a one-time upgrade fee of just $14.99.”
Then I got my Unlock code eventually for about £26 GBP only to find yes it unlocked my orange branded phone.. but I couldn’t make a call or send a text…
PAUSE for breath … I thought I’ve been shafted / scammed / stitched up / done over etc…
IT did work thou Guys….
I got a
HTC DESIRE HD (A9191) or Ace
It was locked to Orange UK
Just remember maybe you gotta go back in to your settings and change operator from orange to Vodafone in my case (lebara Sim) works off Voda network the only other thing I recall doing before it all started to work was DROP the battery out put the desired sim in side then put the battery back in..
BTW sometimes if you switch a SIM you also got to re-activate it to work with the new IMEI, in my case lebara I had to dail up 5588 as stated at their web support site.. like I said pause for breath.. before you give up…
RE- HTCSimUnlock.com
Yes they ramped the price up coz I got a newer phone and they knew that I’d take the bait.. BUT it works…. MY phone is unlocked..
And wanted to let you know…
Good luck
The smoking Tiger..
I paid top dollar ...
but with a bit of research... the unlock code worked for me
My orange branded phone now works with lebara.. make sure the sim you use is live sim not a de-activated sim.. and check your network setting.. match the sim network...
Good luck...
Ban Users posting the link to them
Forget what anyone says
This IS a Fraudulent company running a SCAM to get your money
I currently have a paypal case op to get a refund, if you've paid by credit card start a reversal.
I went with them due to recent posts on xdadev recomending them. And adverts
I think anyone that does a post recomending them should be banned
Aw crap! I read some good stuff and place my order. I am not able to get through to their member login page with my email ID -and needless to say, not a response for my email. To give them a benefit of doubt, their autoreply asks for 24 hours for a response, and am going to give them that. Will post back after ~12 hours (it already has been 12 hours since all this)...
Been a day - so much for "Instant to 30 minutes". Raised a dispute in PayPal, and placed an order unlock-now dot com - lets see how this goes.
Anyone disappointed with the ****ers at HTCSimUnlock dot com - Head to www dot unlock-now dot com - I got my unlock code over email in 9 minutes flat. I had to pay Euro 17.50 though, against the $13.95 that the HTCSimUnlock folks charge. But hey, what is the point of being cheap-and-wont-work?!!
I called the phone company to get the unlock key :S
I typed in the wrong IMEI the first time, and started a refund.
Sent in a second request, with the correct IMEI.
Both returned "unable to find" ... started the "refund" on both, to no avail. It's been a week.
I've tried contacting the company I bought the CC from (it's a Vanilla Prepaid) and they say they will take 50 DAYS to do a reversal!
I've gone from HTCSimUnlock.comm to SWREG, and if it's not resolved by Monday, I'll go to DigitalRiver. DRI doesn't want to lose good standing with Microsoft (which they could, if enough people complain.)
Avoid this company, they cheat people money for doing nothing.
I paid my money via Paypal for unlocking my HD2. 15 minutes later, they replied me that I need to pay additional money for an upgrade service. They want to charge me a total of over $30 for an HD2 unlock code, I refused of course.
I emailed to them, they never replied me. Instead, they just email me back with standard reply, and nothing about my refund. Been waiting for refund for one week without any trace. I raised a compliant to Paypal (luckily I used Paypal). I hope Paypal will help me getting back my money.
Brothers: Keep away from this cheating company. They are SCAM!!!
It took me over 3 WEEKS to get a refund, and then I had to get it through SWREG and NOT HTCUnlock.
Do not trust these robbing b*stards
I wish I had read this thread before I was fleeced by these robbing c*nts.
They sent me the usual 'deep search' at extra USD 14.99, I refused and went for a refund and they sent me an email stating that 'a refund has been provided' - of course, they haven't !
Fortunately, I paid by 'paypal' and have raised a case.
WHy are they not blacklisted by paypal?
This is just to warn people of google checkout/google wallet online transactions, IF they involve currency conversions.
I just did that a couple of weeks ago, choosing to buy a phone from an UK seller. I usually use paypal but said why not use google as already pay for play apps for a while now, no issues.
The problem stroke the moment I chose the shipping addres, though at that moment didn't know. So google checkout suggested an older shipping address. At the same time I was prompted with "create new shipping address" button that I used to create the right address, chose it again then submitted my order.
Subsequently, I received a confirmation email saying that my order has been placed for the wrong/old shipping address! But it also mentioned (in the email body) that if the address is wrong I should contact the seller.
Which I did, told them that my shipping address on order might be wrong (did some research and on google wallet transaction history the GOOD ADDRESS was shown!!! Was a bit confused so as to which address was used, so asked them simply to change it if their order had the worng address.
The UK seller, without doing any order processing, as they have been warned to my issue, cancelled the order altogether, mentioning that they cannot change a shipping address as google checkout prevents them to do so.
So, I received an email confirmation and later on google wallet transactions history it said I have been compeltely refunded my money.
So, well, I have placed another order, this time directly with my cc, and life continued. Until I got my cc statements record saying I have lost 40$ in currency exchange (difference debit/credit for the phone transaction).
So, well, I asked google about this, I have had a few emai lexchanges with one of their agent who ent me to seller, then to the bank, etc, refusing to acknowledge that this whole mess is their fault, or to refund my money.
In my case, it isn't really a big issue, only 40$, really, but thought I'd warn you nevertheless, as this really came as a big surprise to me, considered them more trusty. I mean, still consider them OK, as their "add new shipping address' gimmicks might be just a software glitch.
Hope that helps someone!
thanks for the info i knew there are some fees when converting but google doin it too
thanks! been using google checkout a lot lately will have to keep this in mind when purchasing from foreign sites
Thanks for the heads up. Was curious how it works.
Thanks for the warning!
I had a talk with one of Google Wallet reps today, he seemed to mean well.
However, he also sticked to the previous answer I got by email. Essentially, google will just refuse to acknowledge the - perhaps technical - problem and send you to the merchant for refunding any transaction fees. Which merchant, handtec UK, refuses to believe the problem to be on their end, either.
Disappointing service, myself will stay with PayPal for awhile, I had similar transactions cancelled with them, was completely refunded any currency exchange fees, maybe Google can learn something from them.
Sent from a galaxy far away..
thanks for the advice