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I recently paid nearly $30 for dvd software that will not work, they could not identify my error and will not reemburse me. What a rip off. Its pocket gear from me from now on. Up yours handango.
Hard Chargeback
Don't give up. If you paid by a credit card, call them up and initiate a "hard chargeback". This will force your credit card company to give you the money back. They will of course want to know why. Tell them the story. Handago will recieve the hard chargeback through their merchant acount (their account is automatically deducted) and will most likely not even fight it. If they do then you know have a 3rd party listening to both sides of the argument. You should win since you don't even have a working product and Handango does not seem to want to deliver you one.
When you talk to your credit card company make yourself look like the reasonable patient victim. You ordered the product and could not make it work. You read all the manuals, contacted tech support and then patiently and nicely tried to work with Handango to get the product to work and they could not do it. Your a reasonable person, you did not get a working product and would like your money back. Tell the credit card company that if Handango could make it work right now you would still be willing to pay, but they consider the matter closed.
Use that tactic and there really is not a financial institution on earth that will rule against their customers.
I'm in the same Boat with Omega One's "1 Pass". It knocks out the camera function on an O2 XDAII. Contacted Handango and forwarded an Email from Omega One confirming the problem. Just got the automated response.
This all started 2 weeks ago.
thank you
I will try this, and thanks for taking the time to explain the procedure, ill let you know how it works out.
Hi please be weary if using mobile fun ltd (UK),for acces or pda's.
really dodgy place.
I sent a postal order on the 3rd jan recorded delivery and it was cashed on the 5th.
The company still havent sent the item,Despite me emailing them sevral times ive had no reply,
I have called there office ,and was talked to like i was lying,they refused to belive i had sent funds, evensaying post officer worker must have stolen the postal orders,
I gave them the refrence numbers for the recorded devliery and the postal orders
The royal mail gave me the name of the person,who took delivery and it is one of there workers.
now they hang up each time i call.
the cost ive spent of calls alone has tripled the cost of the item ,never mind the time and effort.
im not trying to knock the company but i only ordered a mad case,id hate to see anyone else here order something expensive like a PDA and get this treatment.
rant over please be carefull buying online or via post
thanks
I used to deal with MobileFun a year or two ago. This sounds very unlike them and perhaps there is a simple answer or misunderstanding. I used to deal with them on a B2B basis and they were always very good.
Perhaps try and get in touch with them again..
thanks mate,
i have been back in touch a total of about 4 hrs on the phone today,
they said they will get back to me lol,
i dont hold much hope after them being so rude and hanging up all the time,
i was always very polite and had all the info at hand for them yet they still had a really bad attitude
uk customer service tho i guess,always seems to be poor.
Well I hope you get a good result in the end. Really odd as I said they were really good....perhaps managements changed since then.
the really fustrating thing was there attitude that maybe i hadnt sent the funds or it had been stolen on route,
then when i gave proof of delivery to there staff, not such much a as sorry or dont worry sir we will get the goods dispatched asap
they defo wont be getting my biz again,thank god i hadnt ordered anything epxensive
yer perhaps so,
shame they look great from the site,alos the fact they kept saying hang on sir ill check the computer then hanging up grrr
oh well lol
hows that for luck in finding this post :lol: ...as i was just about to buy something from them mmmm now i think i will wait and see if i can get a better price elsewhere
I just bought some stuff from that company - a screen protector and couple of cleaning products, nothing expensive. Haven't had any issues so far apart from the screen protector being out of stock but that's getting shipped out to me today (as informed by a SMS from them). The other stuff arrived without a hitch but I didn't have to deal with anyone there directly. I hope the incident in this thread is a rare occurance and I wish you the best of luck with resolving it.
Regards,
Neil.
I've certainly had no problems with them in the past (including a purchase made last week that was with me within 48hrs), so I'm sure you've just found a glitch in the system!
I got a cradle for my Orange M500 from them. No problems.
Sorry you've had a bad experience, maybe you should write a letter to the Managing Director. That can get results sometimes.
thanks guys
im getting really cheesed off with there attitude,each call i make they ask for a refrence number(which is only gained when using credit card or online )the fact i used postal orders and mail order throws them totally.
ive logged a complaint and they now have found the recorded delivery data,(funny how if turns up now)
but they have lost the postal orders and cant tell me if they have been cashed or not.
they now say if this is resolved by the end of biz today,then they will send me a free case the same as ordered,
ok BUT it aint free as i have paid already and its not my fault they have lost the postal orders,
this has taken since the third of jan,and loads of emails and honestly hours on the phone,ive sent scans of the recorded devlivery and the postal orders stubs,all dates and any help i can offer.
they havent even offered compesation or really said an apology.
well my sd cards and car charger deffo wont be coming via them.
9 days to get an answer(not a result as yet! just a reply) thats really poor serivce.
thanks guys
im getting really cheesed off with there attitude,each call i make they ask for a refrence number(which is only gained when using credit card or online )the fact i used postal orders and mail order throws them totally.
ive logged a complaint and they now have found the recorded delivery data,(funny how if turns up now)
but they have lost the postal orders and cant tell me if they have been cashed or not.
they now say if this is resolved by the end of biz today,then they will send me a free case the same as ordered,
ok BUT it aint free as i have paid already and its not my fault they have lost the postal orders,
this has taken since the third of jan,and loads of emails and honestly hours on the phone,ive sent scans of the recorded devlivery and the postal orders stubs,all dates and any help i can offer.
they havent even offered compesation or really said an apology.
well my sd cards and car charger deffo wont be coming via them.
9 days to get an answer(not a result as yet! just a reply) thats really poor serivce.
well the case didnt turn up and ive rang agian guess what,no one can find me on the system at all AGAIN
worst company ive ever dealt with ever.thank god its wasnt a pda i ordered
Simple answer, contact Trading standards and Ebay, works wonders normally
cheers mate ,yes contacted trading standards today.
finally got thri to someone at mobile fun who seemed to know there job
BUT gets this,they cant find any record of my stuff so there using s postal order they have separted from some other poor sods account
its seems they just dont have a system for postal orders that works
they have promised me the item by thursday now so thats only 16days late lol
what about the other poor sod who postal order there now chashing
wot a cowboy outfit
has anyone ever had any issues with card fraud following a payment made to the windows mobile marketplace?
I paid for an app for the first time ever this week and since then my card details have been ripped and used to the total of £1500, I'm not massively worried about it as they generally refund this sort of thing (its happened to me before).
But has anyone ever input their card details to their live account via the phone and then had fraud on their card?
Just a note i flashed with a cooked rom from this site at the begining of the week and without accusing or anything like that, is it possible the ROM is the cause of the details leak or just that microsoft marketplace sux?
Many Thanks
Luke
It would most cetainly be possible, but I would say very improbable. That kinda crap gets the cops looking at you. Where as a true scammer would run your and 1000 other cards for $5-$10 each and 80% of the people never even know they got charged. Emptying the account will definetelly draw law enforcment and red flags. I would say it probably didn't come from your phone but you never know. I persoanlly keep an online card with like $100 in it, and a seperate account for savings at another bank.I'm sure you'll get your money back but your chances are just as good that it got stolen at mcdonalds or Citgo and sold on irc. Was it one charge or a bunch? Were there many charges offshore? I know they typically will set up pet stores in 3rd world countries and run the cards through there.
i still had the card, and its not my main account etc, but I only ever use it for paypal and occasional online purchases, the most recent one was this week to marketplace, and suddenly ive got 10 transactions to UK companies totalling £1500, cleaned the overdraft to the max
They were all seperate purchases, there was three to screwfixdirect totaling £900, some to O2 topup, some to game.co.uk etc...
Just seemed strange that the only time ive put the details into any form of online payment for months and i get robbed
Hi All,
Can I just share my poor experience with HTCSimUnlock.com.
Got the wife a new HTC Wildfire, which needed unlocking, so I had a scoot about a couple of threads on here and HTCSimUnlock.com seemed to be OK. So I paid my fee and waited for my code. Needless to say, it didn't go well. 20 minutes later I got an email back from them saying they couldn't find the code, but they had an *EXCLUSIVE* service for a deep search that I couldn't get any place else, but it would cost me the same money again. So started looking for the process to start this fully automatic refund they are supposed to offer. Nothing, I even tried with a second browser just in case Firefox has not showing it. So I ended up emailing them.... and again, and again. Nothing, other than spam offering insurance and backup services for the code they never sent me.
I've sent it to the credit card people as a fraud now, and it's up to them to chase these people.
I ended up going to a UK unlocker who were charging the same fee HTCSimUnlock.com tried to charge by deception, but at least they had the decency to stipulate before hand that newer handsets would cost more.
Needless to say, I would not recommend these people(person) Their claim of an automatic refund is untrue.
Interesting I went to them aswell based on the good reviews.
I also paid for my order yesterday to unlock the wildfire. But as of yet no e-mail.
It does say it can take up to 24 hours, so the INSTANT DELIVERY on their home page is a little misleading. I'll see how it goes and report back for people that are interested.
Great, I just ordered a code from them too...paid via credit card so I guess if I don't hear anything from them i'll have to call my bank about it.
sigh, i guess it was only $17AUD. or at least i hope thats all they actually charged to my credit card.
Right, I put in an order sunday morning and still nothing. it just says "**Processing**" under the status. I've e-mailed them twice since and not a single reply.
Seem like fraudsters to me. Will be opening a claim with paypal.
Also went with them based on positive feedback from before the website was sold. Scam. Scamtastic. Opened dispute with paypal and contacted SWReg about refund.
Dammit, looks like I just got taken for $14.50 myself. I didn't even get an order reference number, but they didn't feel too bad about taking my money. I'm going to PayPal right now.
addendum...it was simunlockNOW dot com that I went through, and they actually gave me my code. Had to pay another $10 for it, because the phone just came out, but otherwise the code works fine.
htcsimunlock.com wildfire AVOID
Avoid this company, they do not give a money back offer, you pay, they can't find the code and then ignore e-mails only paying after a paypal claim or credit card claim.
I used mobileunlocked.co.uk[/url] and they were great, getting the code in minutes, although a little more expensive at least I got what I paid for.
I will be contacting the server for htcsimunlock and seeing if I can get the site removed as its being used for fraudulent purposes.
AVOID HTCSIMUNLOCK.COM AT ALL COSTS
Same experience with HTCSimUnlock here.
The only difference is that i actually got the Unlock code wich doesn't work and offcourse, they are not responding on support e-mail.
frauders...
pause for breath.. before you give up…
Well I confess .. I also come here wondering why after getting caught with the best deal ever
“Order your HTC SIM Unlock Code”
ONLY $15.75! (Lowest Price Guarantee!)
then they replied
“Thank you for your recent order for the unlock code of your HTC Phone. Unfortunately, we are unable to find the unlock code for your HTC phone with our basic search.
HOWEVER, we now offer an *EXCLUSIVE* Deep Search service that can find 99% of hard-to-find unlock codes. This service is NOT AVAILABLE ANY WHERE ELSE! Due to the exclusivity of this service, it will cost a one-time upgrade fee of just $14.99.”
Then I got my Unlock code eventually for about £26 GBP only to find yes it unlocked my orange branded phone.. but I couldn’t make a call or send a text…
PAUSE for breath … I thought I’ve been shafted / scammed / stitched up / done over etc…
IT did work thou Guys….
I got a
HTC DESIRE HD (A9191) or Ace
It was locked to Orange UK
Just remember maybe you gotta go back in to your settings and change operator from orange to Vodafone in my case (lebara Sim) works off Voda network the only other thing I recall doing before it all started to work was DROP the battery out put the desired sim in side then put the battery back in..
BTW sometimes if you switch a SIM you also got to re-activate it to work with the new IMEI, in my case lebara I had to dail up 5588 as stated at their web support site.. like I said pause for breath.. before you give up…
RE- HTCSimUnlock.com
Yes they ramped the price up coz I got a newer phone and they knew that I’d take the bait.. BUT it works…. MY phone is unlocked..
And wanted to let you know…
Good luck
The smoking Tiger..
I paid top dollar ...
but with a bit of research... the unlock code worked for me
My orange branded phone now works with lebara.. make sure the sim you use is live sim not a de-activated sim.. and check your network setting.. match the sim network...
Good luck...
Ban Users posting the link to them
Forget what anyone says
This IS a Fraudulent company running a SCAM to get your money
I currently have a paypal case op to get a refund, if you've paid by credit card start a reversal.
I went with them due to recent posts on xdadev recomending them. And adverts
I think anyone that does a post recomending them should be banned
Aw crap! I read some good stuff and place my order. I am not able to get through to their member login page with my email ID -and needless to say, not a response for my email. To give them a benefit of doubt, their autoreply asks for 24 hours for a response, and am going to give them that. Will post back after ~12 hours (it already has been 12 hours since all this)...
Been a day - so much for "Instant to 30 minutes". Raised a dispute in PayPal, and placed an order unlock-now dot com - lets see how this goes.
Anyone disappointed with the ****ers at HTCSimUnlock dot com - Head to www dot unlock-now dot com - I got my unlock code over email in 9 minutes flat. I had to pay Euro 17.50 though, against the $13.95 that the HTCSimUnlock folks charge. But hey, what is the point of being cheap-and-wont-work?!!
I called the phone company to get the unlock key :S
I typed in the wrong IMEI the first time, and started a refund.
Sent in a second request, with the correct IMEI.
Both returned "unable to find" ... started the "refund" on both, to no avail. It's been a week.
I've tried contacting the company I bought the CC from (it's a Vanilla Prepaid) and they say they will take 50 DAYS to do a reversal!
I've gone from HTCSimUnlock.comm to SWREG, and if it's not resolved by Monday, I'll go to DigitalRiver. DRI doesn't want to lose good standing with Microsoft (which they could, if enough people complain.)
Avoid this company, they cheat people money for doing nothing.
I paid my money via Paypal for unlocking my HD2. 15 minutes later, they replied me that I need to pay additional money for an upgrade service. They want to charge me a total of over $30 for an HD2 unlock code, I refused of course.
I emailed to them, they never replied me. Instead, they just email me back with standard reply, and nothing about my refund. Been waiting for refund for one week without any trace. I raised a compliant to Paypal (luckily I used Paypal). I hope Paypal will help me getting back my money.
Brothers: Keep away from this cheating company. They are SCAM!!!
It took me over 3 WEEKS to get a refund, and then I had to get it through SWREG and NOT HTCUnlock.
Do not trust these robbing b*stards
I wish I had read this thread before I was fleeced by these robbing c*nts.
They sent me the usual 'deep search' at extra USD 14.99, I refused and went for a refund and they sent me an email stating that 'a refund has been provided' - of course, they haven't !
Fortunately, I paid by 'paypal' and have raised a case.
WHy are they not blacklisted by paypal?
In 2012, I was unable to register for Google I/O despite attempting it at 7am (just like everyone else). This year I figured I'd make a screen recording of the process.
It appears they used the same horrific system they did last year, with a predictable result. It failed in five different ways for me:
Unable to obtain a ticket despite 6-7 requests, starting at 7:00:00am.
Internal Server Error on first attempt.
At one point when it found a ticket, it first failed to load my Google wallet information at all.
Retrying, it failed to complete its transaction within its "payment window", thus releasing the ticket back into the pool.
Toward the end I was logged out of Google+.
I truly wish they'd stop giving out all the free stuff. It's a kind gesture, but some of us really just want to go to meet like-minded developers and/or learn directly from Google engineers. The "free stuff" tends to attract the "I want free stuff crowd".
Here's the screen recording...you're probably going to want these six minutes of your life back if you watch it all the way through though.
Thanks, how much did it cost for you? I'm planing to attend the next year, but have to save a lot of money considering that i live in Argentina!
SocialNetis said:
Thanks, how much did it cost for you? I'm planing to attend the next year, but have to save a lot of money considering that i live in Argentina!
Click to expand...
Click to collapse
$0 ... I didn't actually get to register. The regular price is $900, and the student price is $300. It's very much worth going to (so I've heard), but it's difficult-to-impossible to actually be able to purchase a ticket.
That's a shame. Let's hope we make it to the next one! haha
Sold out already... They should do it twice a year !