Database Info

help needed - S6 IMEI/BASEBAND UNKNOWN -

Hello dear ones, I'm lost and I need your help.
I've bought a used SM-g920f, knox x0. It worked flawlessly. Until the first evening when in the middle of a phone call the phone app crashed. After resetting the phone it was still unable to connect to network. I have noticed that baseband/IMEI were set to unknown and so it could not read my sim card.
First I have tried the obvious - upgrading from lollipop to marshmallow. It went easy but did not help. Neither did help resenting to factory settings.
I have rooted and installed twrp recovery adb and stuff.
After almost two days playing with it, I seem to be out of options.
What I tried:
Flashing Different roms - stock and non-stock. (G920FXXS3DPB2_G920FXEU3DPB1_G920FXXS3DPB3_HOME, G920FXXS3DPB2_G920FOXX3DPB2_G920FXXS3DPB3_HOME, Pure-Stock.ExtraLiteROM_XXU3DPCA.DEODEX-v5.5.by.ambasadi, XtreStoLite-ROM-3.0-Final-DPCA) - I do not know the country of origin of this device. (the back is from testing unit), is there some way to know correct original stock ROM ?
Flashing Different modems - (G920FXXS3DPB1_Modem_TWRP, G920FXXU3DPB6_Modem_TWRP, G920FXXU3ZPA1_Modem_TWRP)
Checked sim card in another phone/different card in this phone - if sim card would be invalid, would I still get missing baseband?
Xposed Imei Changer - it did change IMEI. But that's it. Baseband still missing.
*#0011# and other *# stuff..
And I have wiped /efs (it did generate new nv_data. Guess now even broken IMEI would make ma happy)​
Any ideas ?
How can I know what can be wrong? /efs partition? wrong firmware combination? hardware issue?
In Samsung Phone Info I get empty on Modem Board, Hardware Revision,Samsung Serial Number,Baseband Version.
Than you for any help or idea!

tried smart Switch emergency reinitialization?
Just to be sure, knox is triped now?

Help| No SIM card | Emergency calls only|sm-g920f

I have really made a mess trying to fix it myself.
I will write the current status and at the bottom what I've tried so you can skip
Model: sm-g920f
IMEI: 359845066450254
sn:RF8G41WR1SW
Android version:6.0.1
build #: XtreStoLite Deo Mod v.3.3 - DPDP
Baseband:G920FXXU3DPDP
Kernel version: 3.10.61-7884513 [email protected]#1
22 Apr KST 2016
now the sim card works in other phones and when I remove it the device registers it is SIM CARD REMOVED but when I put it back in nothing happpens, and mobile networks settings is gone
*I started in stock 5.1.1 (MADE NANDROID BACKUP OF EVERYTHING INCLUDING EFS) and flashed twrp via odin > (everything still working)
*flashed XtreStoLite 2.4 (5.1.1) via twrp > (everything still working)
after several months
*flashed new 6.0.1 bootloader and modem via odin and tried to flash XtreStoLite 3.0 (6.0.1) via twrp > got stuck in bootloop...
*used smart switch to go back to stock 6.0.1> Everthing was OK until about a month later the phone suddenly restarted and doesn't recognize the sim card
* I tried factory reset
* I tried samsung but they gave it back saying I've tripped my knox flag
*I flashed 6.0.1 XtreStoLite bootloader, modem and TWRP again via odin
*I flashed XteStoLite 3.3.1 (6.0.1)
*I tried restoring from the first nandroid (stock 5.1.1 from the begining) and got stuck in bootloop again.
*reflashed XtreStoLite 3.3.1 (6.0.1) and tried restoring only the efs. still doesn't work.
Click to expand...
Click to collapse
I saw some threads talking about octoplus box but I still have my efs Backed up my and SN and IMEI still show up.
Please help me I am here I am willing to learn and search online. I've tried everything i've found online.

Hi.
Try to use Smart Switch > Software Update and Initialization to recover your firmware, hopefully you get your network back.
Tell me what happens, gl.
Sent from my SM-G920F using XDA-Developers mobile app

almost same thing on a long thread here, no solution so far:
http://forum.xda-developers.com/galaxy-s6/help/g920f-network-issues-t3291903
I am seriously considering it could be sim reader issue, or some cold solder somwhere on mbo.
My IMEI was also showing in settigs, but when dialed *#0011#, in stack 1, there was "IMEI NG", after write cert operation via octoplus, it says IMEI OK now, but NO SIM, and no mobile networks menu still.
Same like you SIM is detected when inserted or removed, and phone offers restart to access mobile networks, but after restart nothing changes, KNOX tripped by previous owner, phone was in three 3rd party repair shops, where they made even bigger mess than it was, when I brought it to them.

i had the same issue when i upgraded to mm so i sent to shop they had to downgrade it to 5.1.1 and use octobox to fix it

Thanks for replying Legend.
But even though I did the software Initialization in smart switch once before it is not working for me now.
I've tried twenty time while reinstalling and restarting the pc I even tried a different pc I get the same error message every time. "failed to run firmware upgrade unknown error occurred".
any other thing to try?

you could try to restore that backup you have, from when everything worked and then flash 5.1.1. bootloader and modem for that csc via odin before rebooting
According to Smart Switch with your sn it is ILO so you need 5.1.1 bootloader and modem from ILO 4 file fw package.

*I just managed to flash stock 6.0.1 via odin (even though It failed at hidden.img... it boots normally) still no sim card tough.
*I realized that maybe all of this happened because when I flashed stock via smart switch for the first time I didn't have my original s/n so I put one from the internet and it wasn't my region.
meaning I flashed stock of UK and it still worked for a month or so, so that's weird...
*Thank you brenner that is a good idea and I will try now
question how do I extract the bootloader and modem out of the fw? I just open the tar archive and take the boot.img and modem.bin files and flash them as is?
nvm found a guide

Jsmithachoo29665 said:
*I just managed to flash stock 6.0.1 via odin (even though It failed at hidden.img... it boots normally) still no sim card tough.
*I realized that maybe all of this happened because when I flashed stock via smart switch for the first time I didn't have my original s/n so I put one from the internet and it wasn't my region.
meaning I flashed stock of UK and it still worked for a month or so, so that's weird...
*Thank you brenner that is a good idea and I will try now
question how do I extract the bootloader and modem out of the fw? I just open the tar archive and take the boot.img and modem.bin files and flash them as is?
nvm found a guide
Click to expand...
Click to collapse
There are .tar-s which are single file, and 4 files, the ones with 4 files has separate bl/modem
btw, isnt sn written on back of the phone, along with IMEI?

OK, I've flashed the nandroid stock 5.1.1 (LMY47X.G920FXXU3COJ1) and its bootloader and modem from sammobile.. still doesn't work!!
How can this be? everthing is EXACTLY the way it was when it was working!
and no, my model at least doesn't have the S/N and IMEI written at the back, and I didn't keep the box
any other suggestion anyone?
*also there are so many post in subject if I ever find a solution I will make a guide.

-bump-
still no solution..
I've flashed back to current stock ILO...
Meanwhile looking for a lab with octoplus box, still would love solving this at home

At home or not, I would like to solve it too

Bought a second hand S6 the other day and was working perfectly fine until I carried out the update. Now on 6.0.1 and am getting the exact same problem, my SIM works in every other phone. Has anyone found a solution for this?

Not that I know of, except hw replacement, which cost as a used phone with 1+ years of warranty (6 months warranty on motherboard after replacement, on motherboard only)
But I am willing to donate to whoever finds a solution for it.

No i think your problem is a S/W problem, i have 2 G920F with this problem, one of them is 3 binary and another is 4 binary FW, now i work on it if i can solve this problem i told you here.
BR
BBoyGSM

S6 not recognizing SIM card (No Service)

After installing a custom ROM on my galaxy s6 it would no longer recognize my SIM card. I did wipe every option in TWRP recovery before flashing the ROM which might have something to do with the issue. The phone states "No SIM Card - No Service" in the top left of the lock screen, it also wont let me call any numbers to edit things in the phone. I have done some research and it sounds like I have wiped the sim and lost the IMEI/EFS data and therefore no longer have access to my sim. I was wondering if there was any possible fix or should I just send it off to Samsung to get repaired?

Did you back up the EFS partition, and put it somewhere safe? If not, you have a paperweight.
Repair won't be covered under warranty.
Sent from my SM-G920F using Tapatalk

Unfortunately I didn't back up the EFS partition. Situation is looking bad. :l

Try dialnig *#06# and see does it shows IMEI and sn, alo try *#0011# select stack 1 and check whether IMEI is OK, or NG.
Also what does it say in phone settings under baseband? Do you have mobile networks menu in settings?
You can try Smart Switch emergency initialization with sn of the phone if IMEI is ok (it will install latest stock fw for your phone) and see if that helps.

When I typed in "*#06#" The SN number was shown however the IMEI number was not. When I typed in "*#0011#" There was nothing but blank spaces separated by grey lines, I tried selecting row 1 however nothing happened. My base band version is "Unknown" listed under settings. I do however have the network settings listed in settings. In Smart Switch when I try to run the device initialization it states that my s6 "doesn't support initialising". I have flashed three different downloads of the stock rom to my phone using ODIN and have had no luck with any of them.

well Smart Switch always says that S6 is not supported, but initialization can be done anyway, just dont connect the phone until it asks you to do so, instructions below:
http://forum.xda-developers.com/galaxy-s6/help/how-to-smart-switch-emergency-t3383448
What is your model anyway, do you know which region fw was originaly on the phone, and which sv rev is shown in the download mode?
does in recovery mode says anything about DRK?

Unfortunately Smart Switch says that "'SM-G920F' does not support initialing. Please contact out service center." Even when I have entered the correct S/N and device model, as well as not plugging in the phone. My device model is the SM-G920F. I don't know the original region FW that was originally on the phone, however it was purchased in the UK and that is where I am have been ever since I bought the phone. The SWREV is: "B:3 K:2 S:2" in download mode. I currently have TWRP recovery installed so is there a place for me to search for the DRK in TWRP? Or should I re-flash the stock recovery using Odin?

that is weird, I reinitialized my g920f many times without any issue. DRK error is usually shown in stock recovery. does the phone boots up with stock fw, and are you using any custom kernel?

i got the same problem when I flashed xtrolite and alexis custom ROM on my S6, both ROM after flashing I got no service.
But I did a full stock backup in TWRP.

baseband unknown means that there is a problem with modem part of fw. and I dont know what fw you flashed. you said that you tried to flash stock, but it doesn`t work, but a little more details would maybe make a difference, like which fw, and what exactly is happening, what does about the phone menu says.
So far, since baseband is unknown I would try to flash modem fw with odin (for exact fw that is in the phone). before that usb settings should be set to CP, by dialing *#0808#
or if you decide tu run custom fw, you can always try asking in that rom thread, maybe someone already had issues like that with that rom and fixed them, or the developer of that rom can help fix it.

Boot your s6 to download and flash stock rom via odin from samsung it maybe work

no cell service after IMEI repair

i accidentally wiped the IMEI off of my nexus 5 when trying to repair my EFS partion (which was corrupt at the time), since i had the original value on a sticker on the back i tried to repair it. i finally managed to repair it by reflashing the radio image, then using the qualcom nv tools to write it back. my main problem is i cannot connect to the mobile network (which is at&t) after the repair, i reflashed the stock rom and updated it to the latest version (i used android lollipop in the repair process), then i manually set the APN settings according to at&t support page and still no luck. is there anyway to restore my mobile connection?

I have no clue if my suggestion is valid in this situation or not, but I know there are root apps and Xposed modules that can change IMEI. Perhaps you can try one of those to re-apply the IMEI to the system? Sadly I have no experience with doing this myself. Note that if you try this it will apparently erase various data.

I am aware of the xposed modules, however they are only temporary and need to be set each time you switch to a new ROM. in my case I plan to switch to Ubuntu touch or Sailfish OS when I get everything working again, which xposed does not work on. I did make a permanent change via the qualcom nv tools, but I am beginning to think I erased more than the IMEI. I know the MIED is only a few characters short of the IMEI, so thats restored, but I ended up with an ESN being written to the device even though I had not entered one. I am not sure if it was randomly generated somehow or if there is a way to figure out what the ESN should be from then IMEI. I also heard of baseband data being stored in the EFS partition, although I did flash a radio image to it prior to writing the IMEI and i think a radio image would likely have that data. I have no idea about the other types of data that a radio image wouldn't contain that would be essential to connecting. Any ideas?

SM-G925F, IMEI Status: NG - not managing to fix even with combination firmware

Dear XDA members,
this is my first post, so please be a bit patient if I do something wrong
I got a very stubborn phone from some relative - he complained that sometimes the voice is fading during voice call. Otherwise the phone was working flawlessly, no other issues/trouble, was working across Europe. It was imported to Europe from Asia, which seems to have some importance, but we'll get there.
When I got it, the first thing I tried was OTA update - however there was some error (it still had 5.11 version back in December 2018). Not thinking too much (and not being aware about CSC codes) I got Odin and flashed it with 7.0 stock firmware. At first moment everything seemed fine, but after some time I inserted my SIM-card and I noticed that phone can't register to mobile network - then I tried another SIM-card from another carrier and result was the same. I tried to flash with few another ROMs with different CSC codes - but the result was exactly the same.
The IMEI and serial numbers reported by phone were in line with info on sticker and engraving on the back cover, but then I found that *#0011# shows IMEI Status: NG.
Wondering if the phone is not black listed I checked it's IMEI at imei.info web site and to my surprise it reported different Samsung serial number than the one on back sticker/cover! I opened back cover and I found that the phone has been manipulated, there's no sticker on the battery with phone info, but is some "Chinese" OK sticker...
I searched the XDA-forum and tried various fixes:
1) deleting nv_data from /efs partition in order to restore factory IMEI, etc., (https://forum.xda-developers.com/showpost.php?p=75927733&postcount=37),
2) flashing with combination firmware (https://forum.xda-developers.com/s7-edge/how-to/guide-how-to-fix-check-drk-imei-issues-t3379516 tried both A and B methods),
3) downgrading to 5.1.1,
4) HEX editing efs partition backup to change Samsung serial number to the one reported by imei.info - I replaced sn in three places, phone reports "edited" sn, but I have no clue if it's not causing any checksum errors, I still have "original" backup,
5) repeating 1,2,3 with "new serial number",
6) installing NexusOS-9.
None of the above made it possible to connect to mobile network, checking with *#0011# after each of the above (except for NexusOS) still shows IMEI: NG
Is there any other way that could help that issue? What does IMEI: NG actually mean?
I checked with some phone repair shops, and none of them seemed to be equipped with Z3X-toolbox, at one place I heard that they can try to fix it, but give no guarantee of success, since the phone looks to be non-original.
As I wrote at the beginning - non-original or refurbished in Asia, the phone worked without any issues in few European countries, so I assume that IMEI is not black listed anywhere.
Thank you in advance for any guidance!

vorek22 said:
Dear XDA members,
this is my first post, so please be a bit patient if I do something wrong
I got a very stubborn phone from some relative - he complained that sometimes the voice is fading during voice call. Otherwise the phone was working flawlessly, no other issues/trouble, was working across Europe. It was imported to Europe from Asia, which seems to have some importance, but we'll get there.
When I got it, the first thing I tried was OTA update - however there was some error (it still had 5.11 version back in December 2018). Not thinking too much (and not being aware about CSC codes) I got Odin and flashed it with 7.0 stock firmware. At first moment everything seemed fine, but after some time I inserted my SIM-card and I noticed that phone can't register to mobile network - then I tried another SIM-card from another carrier and result was the same. I tried to flash with few another ROMs with different CSC codes - but the result was exactly the same.
The IMEI and serial numbers reported by phone were in line with info on sticker and engraving on the back cover, but then I found that *#0011# shows IMEI Status: NG.
Wondering if the phone is not black listed I checked it's IMEI at imei.info web site and to my surprise it reported different Samsung serial number than the one on back sticker/cover! I opened back cover and I found that the phone has been manipulated, there's no sticker on the battery with phone info, but is some "Chinese" OK sticker...
I searched the XDA-forum and tried various fixes:
1) deleting nv_data from /efs partition in order to restore factory IMEI, etc., (https://forum.xda-developers.com/showpost.php?p=75927733&postcount=37),
2) flashing with combination firmware (https://forum.xda-developers.com/s7-edge/how-to/guide-how-to-fix-check-drk-imei-issues-t3379516 tried both A and B methods),
3) downgrading to 5.1.1,
4) HEX editing efs partition backup to change Samsung serial number to the one reported by imei.info - I replaced sn in three places, phone reports "edited" sn, but I have no clue if it's not causing any checksum errors, I still have "original" backup,
5) repeating 1,2,3 with "new serial number",
6) installing NexusOS-9.
None of the above made it possible to connect to mobile network, checking with *#0011# after each of the above (except for NexusOS) still shows IMEI: NG
Is there any other way that could help that issue? What does IMEI: NG actually mean?
I checked with some phone repair shops, and none of them seemed to be equipped with Z3X-toolbox, at one place I heard that they can try to fix it, but give no guarantee of success, since the phone looks to be non-original.
As I wrote at the beginning - non-original or refurbished in Asia, the phone worked without any issues in few European countries, so I assume that IMEI is not black listed anywhere.
Thank you in advance for any guidance!
Click to expand...
Click to collapse
same problem here
can u tell me how to downgrade from oreo to nougat and to marshmellow i have g925fd S 7 edge

vorek22 said:
Dear XDA members,
this is my first post, so please be a bit patient if I do something wrong
I got a very stubborn phone from some relative - he complained that sometimes the voice is fading during voice call. Otherwise the phone was working flawlessly, no other issues/trouble, was working across Europe. It was imported to Europe from Asia, which seems to have some importance, but we'll get there.
When I got it, the first thing I tried was OTA update - however there was some error (it still had 5.11 version back in December 2018). Not thinking too much (and not being aware about CSC codes) I got Odin and flashed it with 7.0 stock firmware. At first moment everything seemed fine, but after some time I inserted my SIM-card and I noticed that phone can't register to mobile network - then I tried another SIM-card from another carrier and result was the same. I tried to flash with few another ROMs with different CSC codes - but the result was exactly the same.
The IMEI and serial numbers reported by phone were in line with info on sticker and engraving on the back cover, but then I found that *#0011# shows IMEI Status: NG.
Wondering if the phone is not black listed I checked it's IMEI at imei.info web site and to my surprise it reported different Samsung serial number than the one on back sticker/cover! I opened back cover and I found that the phone has been manipulated, there's no sticker on the battery with phone info, but is some "Chinese" OK sticker...
I searched the XDA-forum and tried various fixes:
1) deleting nv_data from /efs partition in order to restore factory IMEI, etc., (https://forum.xda-developers.com/showpost.php?p=75927733&postcount=37),
2) flashing with combination firmware (https://forum.xda-developers.com/s7-edge/how-to/guide-how-to-fix-check-drk-imei-issues-t3379516 tried both A and B methods),
3) downgrading to 5.1.1,
4) HEX editing efs partition backup to change Samsung serial number to the one reported by imei.info - I replaced sn in three places, phone reports "edited" sn, but I have no clue if it's not causing any checksum errors, I still have "original" backup,
5) repeating 1,2,3 with "new serial number",
6) installing NexusOS-9.
None of the above made it possible to connect to mobile network, checking with *#0011# after each of the above (except for NexusOS) still shows IMEI: NG
Is there any other way that could help that issue? What does IMEI: NG actually mean?
I checked with some phone repair shops, and none of them seemed to be equipped with Z3X-toolbox, at one place I heard that they can try to fix it, but give no guarantee of success, since the phone looks to be non-original.
As I wrote at the beginning - non-original or refurbished in Asia, the phone worked without any issues in few European countries, so I assume that IMEI is not black listed anywhere.
Thank you in advance for any guidance!
Click to expand...
Click to collapse
Got any solution ?

Skyscout said:
Got any solution ?
Click to expand...
Click to collapse
Yes