After installing a custom ROM on my galaxy s6 it would no longer recognize my SIM card. I did wipe every option in TWRP recovery before flashing the ROM which might have something to do with the issue. The phone states "No SIM Card - No Service" in the top left of the lock screen, it also wont let me call any numbers to edit things in the phone. I have done some research and it sounds like I have wiped the sim and lost the IMEI/EFS data and therefore no longer have access to my sim. I was wondering if there was any possible fix or should I just send it off to Samsung to get repaired?
Did you back up the EFS partition, and put it somewhere safe? If not, you have a paperweight.
Repair won't be covered under warranty.
Sent from my SM-G920F using Tapatalk
Unfortunately I didn't back up the EFS partition. Situation is looking bad. :l
Try dialnig *#06# and see does it shows IMEI and sn, alo try *#0011# select stack 1 and check whether IMEI is OK, or NG.
Also what does it say in phone settings under baseband? Do you have mobile networks menu in settings?
You can try Smart Switch emergency initialization with sn of the phone if IMEI is ok (it will install latest stock fw for your phone) and see if that helps.
When I typed in "*#06#" The SN number was shown however the IMEI number was not. When I typed in "*#0011#" There was nothing but blank spaces separated by grey lines, I tried selecting row 1 however nothing happened. My base band version is "Unknown" listed under settings. I do however have the network settings listed in settings. In Smart Switch when I try to run the device initialization it states that my s6 "doesn't support initialising". I have flashed three different downloads of the stock rom to my phone using ODIN and have had no luck with any of them.
well Smart Switch always says that S6 is not supported, but initialization can be done anyway, just dont connect the phone until it asks you to do so, instructions below:
http://forum.xda-developers.com/galaxy-s6/help/how-to-smart-switch-emergency-t3383448
What is your model anyway, do you know which region fw was originaly on the phone, and which sv rev is shown in the download mode?
does in recovery mode says anything about DRK?
Unfortunately Smart Switch says that "'SM-G920F' does not support initialing. Please contact out service center." Even when I have entered the correct S/N and device model, as well as not plugging in the phone. My device model is the SM-G920F. I don't know the original region FW that was originally on the phone, however it was purchased in the UK and that is where I am have been ever since I bought the phone. The SWREV is: "B:3 K:2 S:2" in download mode. I currently have TWRP recovery installed so is there a place for me to search for the DRK in TWRP? Or should I re-flash the stock recovery using Odin?
that is weird, I reinitialized my g920f many times without any issue. DRK error is usually shown in stock recovery. does the phone boots up with stock fw, and are you using any custom kernel?
i got the same problem when I flashed xtrolite and alexis custom ROM on my S6, both ROM after flashing I got no service.
But I did a full stock backup in TWRP.
baseband unknown means that there is a problem with modem part of fw. and I dont know what fw you flashed. you said that you tried to flash stock, but it doesn`t work, but a little more details would maybe make a difference, like which fw, and what exactly is happening, what does about the phone menu says.
So far, since baseband is unknown I would try to flash modem fw with odin (for exact fw that is in the phone). before that usb settings should be set to CP, by dialing *#0808#
or if you decide tu run custom fw, you can always try asking in that rom thread, maybe someone already had issues like that with that rom and fixed them, or the developer of that rom can help fix it.
Boot your s6 to download and flash stock rom via odin from samsung it maybe work
Related
Hello dear ones, I'm lost and I need your help.
I've bought a used SM-g920f, knox x0. It worked flawlessly. Until the first evening when in the middle of a phone call the phone app crashed. After resetting the phone it was still unable to connect to network. I have noticed that baseband/IMEI were set to unknown and so it could not read my sim card.
First I have tried the obvious - upgrading from lollipop to marshmallow. It went easy but did not help. Neither did help resenting to factory settings.
I have rooted and installed twrp recovery adb and stuff.
After almost two days playing with it, I seem to be out of options.
What I tried:
Flashing Different roms - stock and non-stock. (G920FXXS3DPB2_G920FXEU3DPB1_G920FXXS3DPB3_HOME, G920FXXS3DPB2_G920FOXX3DPB2_G920FXXS3DPB3_HOME, Pure-Stock.ExtraLiteROM_XXU3DPCA.DEODEX-v5.5.by.ambasadi, XtreStoLite-ROM-3.0-Final-DPCA) - I do not know the country of origin of this device. (the back is from testing unit), is there some way to know correct original stock ROM ?
Flashing Different modems - (G920FXXS3DPB1_Modem_TWRP, G920FXXU3DPB6_Modem_TWRP, G920FXXU3ZPA1_Modem_TWRP)
Checked sim card in another phone/different card in this phone - if sim card would be invalid, would I still get missing baseband?
Xposed Imei Changer - it did change IMEI. But that's it. Baseband still missing.
*#0011# and other *# stuff..
And I have wiped /efs (it did generate new nv_data. Guess now even broken IMEI would make ma happy)​
Any ideas ?
How can I know what can be wrong? /efs partition? wrong firmware combination? hardware issue?
In Samsung Phone Info I get empty on Modem Board, Hardware Revision,Samsung Serial Number,Baseband Version.
Than you for any help or idea!
tried smart Switch emergency reinitialization?
Just to be sure, knox is triped now?
Hi,
This is my first post but, I'm an avid lurker. I am having some issues with my girlfriends 920i. It received an OTA update to marshmallow and ever since it won't read the Sim card. I've tried to flash the official fw through Odin and still having the same problem. Because it doesn't read my Sim card, I have zero access to any mobile network settings.
I am wondering if when they updated the marshmallow, I lost unlock capability.
Also, her imei and sn still match. Most of the problems I see people have are mismatched numbers, and her phone seems fine.
Any help would be greatly appreciated.
So, I checked the firmware that I flashed and it was INS which seems to be the locked version.
I flashed the INU firmware this morning but still not reading my SIM.
I'm out of options at this point, I'm going to go back to lollipop and see how that goes.
Hi,
I am having this issue for my SM G-920I since 2/3 Jan, 2017. I am using fine on US Tmobile network since Oct 2015, but all of a sudden got the no SIM, emergency calls only and continues to stay like this.. I am curious to know if you resolved the issue and how. Thanks for any feedback!
Help me please
I'm having the same issue. Just flashed INS 6.0.1 firmware on my brand new G920I and now i can't get any mobile signal or data. Tried to flash ZTO firmware for my country, but same issue. My phone was fine before flashing INS firmware. IMEI it's fine too. Recovery shows: Applied multi-csc. What can i do? ((((((((((
Kyoo x said:
I'm having the same issue. Just flashed INS 6.0.1 firmware on my brand new G920I and now i can't get any mobile signal or data. Tried to flash ZTO firmware for my country, but same issue. My phone was fine before flashing INS firmware. IMEI it's fine too. Recovery shows: Applied multi-csc. What can i do? ((((((((((
Click to expand...
Click to collapse
Do you also see: " No SIM, Emergency calls only" after rebooting the phone? What's the baseband version ?
upengan78 said:
Do you also see: " No SIM, Emergency calls only" after rebooting the phone? What's the baseband version ?
Click to expand...
Click to collapse
Thank you so much for helping me. Baseband version shows: G920IDVU3EPIF
I see only Emergency Calls Only message
Kyoo x said:
Thank you so much for helping me. Baseband version shows: G920IDVU3EPIF
I see only Emergency Calls Only message
Click to expand...
Click to collapse
Try to connect to Wi-Fi only and once connected, check if there are updates for Software/Firmware.
upengan78 said:
Try to connect to Wi-Fi only and once connected, check if there are updates for Software/Firmware.
Click to expand...
Click to collapse
Already updated and tried to downgrade to 5.1.1, but no sucess. I don't think it's a hw problem, cause it was working before the INS firmware flash, and IMEI number still shows right, no matter what rom i flash (now on MIUI). Can i clean EFS partition and try to flash ZTO firmware again, or i might lost my IMEI and get more problems? Also, wondering if advanced wipe with everything checked on TWRP can help. (data, internal storage, system, sbfs, cache, dalvik cache)
Can you open the phone dialer and enter this code *#*#4636#*#* then clikc Phone Information, and send a screenshot of what you see in the screen (Make sure no IMEI in the screenshot, before you post it here) ? Also check if Radio is OFF or ON.
upengan78 said:
Can you open the phone dialer and enter this code *#*#4636#*#* then clikc Phone Information, and send a screenshot of what you see in the screen (Make sure no IMEI in the screenshot, before you post it here) ? Also check if Radio is OFF or ON.
Click to expand...
Click to collapse
Codes on my dialer doesn't work, but i'm sure the IMEI is right cause it's showing in phone information. Also, radio is on cause when i search for mobile networks the carriers of my country appears on the screen but when i click on then, just appears a message saying that can't connect
Same problem, any solutions?
I had same issue for over a year, you can check details in my thread, resolved by factory warranty motherboard replacement (free of charge, even thou knox was tripped when I bought it, and I told lady in authorised repair shop that i don`t have warranty).
Forgot to mention that I also tried to repair it via Octoplus box, both by me and some other people (wanted a second opinion), DRK fixed, few new certs written, etc.), not only by flashing fw via Odin or Smart Switch.
And I was 99% sure it was hw, turns I was right.
P.S. country dependable: - in some countries they will probably want to sell you a new motherboard in Samsung (happened to me), but in other factory warranty will be accepted (probably, if the phone is not older than 3 yrs I guess)
I have really made a mess trying to fix it myself.
I will write the current status and at the bottom what I've tried so you can skip
Model: sm-g920f
IMEI: 359845066450254
sn:RF8G41WR1SW
Android version:6.0.1
build #: XtreStoLite Deo Mod v.3.3 - DPDP
Baseband:G920FXXU3DPDP
Kernel version: 3.10.61-7884513 [email protected]#1
22 Apr KST 2016
now the sim card works in other phones and when I remove it the device registers it is SIM CARD REMOVED but when I put it back in nothing happpens, and mobile networks settings is gone
*I started in stock 5.1.1 (MADE NANDROID BACKUP OF EVERYTHING INCLUDING EFS) and flashed twrp via odin > (everything still working)
*flashed XtreStoLite 2.4 (5.1.1) via twrp > (everything still working)
after several months
*flashed new 6.0.1 bootloader and modem via odin and tried to flash XtreStoLite 3.0 (6.0.1) via twrp > got stuck in bootloop...
*used smart switch to go back to stock 6.0.1> Everthing was OK until about a month later the phone suddenly restarted and doesn't recognize the sim card
* I tried factory reset
* I tried samsung but they gave it back saying I've tripped my knox flag
*I flashed 6.0.1 XtreStoLite bootloader, modem and TWRP again via odin
*I flashed XteStoLite 3.3.1 (6.0.1)
*I tried restoring from the first nandroid (stock 5.1.1 from the begining) and got stuck in bootloop again.
*reflashed XtreStoLite 3.3.1 (6.0.1) and tried restoring only the efs. still doesn't work.
Click to expand...
Click to collapse
I saw some threads talking about octoplus box but I still have my efs Backed up my and SN and IMEI still show up.
Please help me I am here I am willing to learn and search online. I've tried everything i've found online.
Hi.
Try to use Smart Switch > Software Update and Initialization to recover your firmware, hopefully you get your network back.
Tell me what happens, gl.
Sent from my SM-G920F using XDA-Developers mobile app
almost same thing on a long thread here, no solution so far:
http://forum.xda-developers.com/galaxy-s6/help/g920f-network-issues-t3291903
I am seriously considering it could be sim reader issue, or some cold solder somwhere on mbo.
My IMEI was also showing in settigs, but when dialed *#0011#, in stack 1, there was "IMEI NG", after write cert operation via octoplus, it says IMEI OK now, but NO SIM, and no mobile networks menu still.
Same like you SIM is detected when inserted or removed, and phone offers restart to access mobile networks, but after restart nothing changes, KNOX tripped by previous owner, phone was in three 3rd party repair shops, where they made even bigger mess than it was, when I brought it to them.
i had the same issue when i upgraded to mm so i sent to shop they had to downgrade it to 5.1.1 and use octobox to fix it
Thanks for replying Legend.
But even though I did the software Initialization in smart switch once before it is not working for me now.
I've tried twenty time while reinstalling and restarting the pc I even tried a different pc I get the same error message every time. "failed to run firmware upgrade unknown error occurred".
any other thing to try?
you could try to restore that backup you have, from when everything worked and then flash 5.1.1. bootloader and modem for that csc via odin before rebooting
According to Smart Switch with your sn it is ILO so you need 5.1.1 bootloader and modem from ILO 4 file fw package.
*I just managed to flash stock 6.0.1 via odin (even though It failed at hidden.img... it boots normally) still no sim card tough.
*I realized that maybe all of this happened because when I flashed stock via smart switch for the first time I didn't have my original s/n so I put one from the internet and it wasn't my region.
meaning I flashed stock of UK and it still worked for a month or so, so that's weird...
*Thank you brenner that is a good idea and I will try now
question how do I extract the bootloader and modem out of the fw? I just open the tar archive and take the boot.img and modem.bin files and flash them as is?
nvm found a guide
Jsmithachoo29665 said:
*I just managed to flash stock 6.0.1 via odin (even though It failed at hidden.img... it boots normally) still no sim card tough.
*I realized that maybe all of this happened because when I flashed stock via smart switch for the first time I didn't have my original s/n so I put one from the internet and it wasn't my region.
meaning I flashed stock of UK and it still worked for a month or so, so that's weird...
*Thank you brenner that is a good idea and I will try now
question how do I extract the bootloader and modem out of the fw? I just open the tar archive and take the boot.img and modem.bin files and flash them as is?
nvm found a guide
Click to expand...
Click to collapse
There are .tar-s which are single file, and 4 files, the ones with 4 files has separate bl/modem
btw, isnt sn written on back of the phone, along with IMEI?
OK, I've flashed the nandroid stock 5.1.1 (LMY47X.G920FXXU3COJ1) and its bootloader and modem from sammobile.. still doesn't work!!
How can this be? everthing is EXACTLY the way it was when it was working!
and no, my model at least doesn't have the S/N and IMEI written at the back, and I didn't keep the box
any other suggestion anyone?
*also there are so many post in subject if I ever find a solution I will make a guide.
-bump-
still no solution..
I've flashed back to current stock ILO...
Meanwhile looking for a lab with octoplus box, still would love solving this at home
At home or not, I would like to solve it too
Bought a second hand S6 the other day and was working perfectly fine until I carried out the update. Now on 6.0.1 and am getting the exact same problem, my SIM works in every other phone. Has anyone found a solution for this?
Not that I know of, except hw replacement, which cost as a used phone with 1+ years of warranty (6 months warranty on motherboard after replacement, on motherboard only)
But I am willing to donate to whoever finds a solution for it.
No i think your problem is a S/W problem, i have 2 G920F with this problem, one of them is 3 binary and another is 4 binary FW, now i work on it if i can solve this problem i told you here.
BR
BBoyGSM
I have Samsung Galaxy S3 GT-I9300. When the google drive app was downloading from google play, my phone went off due to poor battery. Later when I tried to turn it ON, it has been getting stuck in the boot. So I decided to reinstall my custom ROM. Being busy with my baby, toddler, household chores and job, I gave it to my brother to flash the ROM. After a while, I noticed that my sim was bricked.
It says "Emergency Calls Only", has fake IMEI but working signal.
We did not backup the efs. I tried searching all the methods like modem installation, CSC, baseband verions, IMEI re-write, Kies Upgrade and Initialization, other people's efs restore, etc. But the problem is unchanged. Some of the followed method might have failed for not having proper knowledge like IMEI re-write tool works on specified chipset, etc.
What we noticed is that using different baseband version toggles from having network signal or no signal.
Kies shows more than four firmware versions and no other details like CSC, etc.
How do I clean up all these especially to have SIM working on my phone?
I appreciate you assistance to be brief and clear to understand steps than sending links. Because my time is stress-fully short.
Hi !
There is some confusing info in your post
What do you mean with it has fake IMEI " ? Have you changed it ?
You say that you have a working SIM on certain basebands , is this happening on a custom rom or stock ?
Have you tried to flash a stock firmware as I see that you tried to flash "your custom rom " ?
Cheers !
First of all, thank you for your response and interest to assist.
My mobile's IMEI is shown as 004999010640000 which is not original. Can you help me to change it to correct IMEI suitable for my Samsung S3 GT-i9300 chipset, if that helps in enabling sim to connect to a network? I think changing method only masks the IMEI?
I have tried flashing stock firmware and also Kies Upgrade and Initialization.
I have also changed baseband version installation on stock ROM too. I don't know which baseband is correct to keep.. for my country India or in the country where my mobile is manufactured, incase that's locking sim accessibility? Some baseband bought signal and detected the network operator name, but the message still says "Emergency Calls Only" and is unable to connect to a network.
I presume this problem arose when installing custom ROM from TWRP recovery and it messed up with efs partition?
I had successfully flashed custom ROM many times before without this problem. I think there's some next step to follow to bring back the working sim like I heard of installing modem. I did just try installing modem but same problem as my baseband is already bringing signal.
I had tested my phone from sim unlock app and found out that CSC is locked and it limited specified MCC and MNC numbers. Is this hindering connection to Indian mobile network? Or corrupt efs? Or missed to manually install something?
Bump.
Guys really need help here, I just got a used indonesian g930fd (strangely it shows g930f on phone info) which keep restarting itself after upgrading to nougat (OTA). Also even if I already "power off" the phone, it still restarting (or booting?).
I've tried to factory reset from recovery, still keep restarting. Btw at first factory reset, somehow data partition got corrupted then second one success. Also when my data partition corrupted, the phone doesnt restart/on by itself like I mentioned before, so seems firmware related issue instead of hardware.
I also tried to go to two samsung service center, because first one somehow tell my imei is from singapore and second center tell mine is fro arab (wth) so I can't claim warranty eventho still below 1 year.
My question is:
1. Does reflashing stock (7.0) firmware will fix it?
2. Why phone info show my phone model as SM-G930F instead of G930FD?
3. Is it possible to change Product Code? rite now my product code is definitely Indonesian (SM-G930FZDUXID), originical CSC blank, everything else XID / Indonesia . I kinda have doubt now because two service centers tell different country, also sticker on back cover somehow tell its G930F, and print one on glass cover G930FD
Mind me if these question alrd asked before, but I already tried to search and googled everything and Im still lost here.
here's my firmware information from *#1234#
AP: G930FXXU1DQE7
CP: G930FXXU1DQD7
CSC: G930FOLE1DQCV
Model: SM-G930F/DS
knox: 0x0
Thanks a lot!
willheryanto said:
Guys really need help here, I just got a used indonesian g930fd (strangely it shows g930f on phone info) which keep restarting itself after upgrading to nougat (OTA). Also even if I already "power off" the phone, it still restarting (or booting?).
I've tried to factory reset from recovery, still keep restarting. Btw at first factory reset, somehow data partition got corrupted then second one success. Also when my data partition corrupted, the phone doesnt restart/on by itself like I mentioned before, so seems firmware related issue instead of hardware.
I also tried to go to two samsung service center, because first one somehow tell my imei is from singapore and second center tell mine is fro arab (wth) so I can't claim warranty eventho still below 1 year.
My question is:
1. Does reflashing stock (7.0) firmware will fix it?
2. Why phone info show my phone model as SM-G930F instead of G930FD?
3. Is it possible to change Product Code? rite now my product code is definitely Indonesian (SM-G930FZDUXID), originical CSC blank, everything else XID / Indonesia . I kinda have doubt now because two service centers tell different country, also sticker on back cover somehow tell its G930F, and print one on glass cover G930FD
Mind me if these question alrd asked before, but I already tried to search and googled everything and Im still lost here.
here's my firmware information from *#1234#
AP: G930FXXU1DQE7
CP: G930FXXU1DQD7
CSC: G930FOLE1DQCV
Model: SM-G930F/DS
knox: 0x0
Thanks a lot!
Click to expand...
Click to collapse
Hi mate
Well mate , F and FD models have the same hardware and and use the same firmware , only difference is the SIM tray , they are different to fit one or or two sim cards depending on the models.
The model number is written in the build.prop ( do not know if somewhere else) if it only written there phoneinfo can be fooled , you can double check it by checking your IMEI at this site or other similar
http://www.imei.info/
It will tell you to what phone that IMEI was issued to. Check also with phoneInfo if the phone is original or refurbish
to your questions:
1. Does reflashing stock (7.0) firmware will fix it?
Is a good chance it will, if there is no hardware issues
2. Why phone info show my phone model as SM-G930F instead of G930FD?
do not know , check by your IMEI to see what the real model is
3. Is it possible to change Product Code? rite now my product code is definitely Indonesian (SM-G930FZDUXID), originical CSC blank, everything else XID / Indonesia . I kinda have doubt now because two service centers tell different country, also sticker on back cover somehow tell its G930F, and print one on glass cover G930FD
You can flash any F firmware with the desire CSC code , just download the firmware and flash it using CSC and not home_csc
MAX 404 said:
Hi mate
Well mate , F and FD models have the same hardware and and use the same firmware , only difference is the SIM tray , they are different to fit one or or two sim cards depending on the models.
The model number is written in the build.prop ( do not know if somewhere else) if it only written there phoneinfo can be fooled , you can double check it by checking your IMEI at this site or other similar
It will tell you to what phone that IMEI was issued to. Check also with phoneInfo if the phone is original or refurbish
to your questions:
1. Does reflashing stock (7.0) firmware will fix it?
Is a good chance it will, if there is no hardware issues
2. Why phone info show my phone model as SM-G930F instead of G930FD?
do not know , check by your IMEI to see what the real model is
3. Is it possible to change Product Code? rite now my product code is definitely Indonesian (SM-G930FZDUXID), originical CSC blank, everything else XID / Indonesia . I kinda have doubt now because two service centers tell different country, also sticker on back cover somehow tell its G930F, and print one on glass cover G930FD
You can flash any F firmware with the desire CSC code , just download the firmware and flash it using CSC and not home_csc
Click to expand...
Click to collapse
Thanks for ur response! It's still original from phone info, now not tho since I already flashed new firmware.
Things that I already did:
1. Flashing two same 7.0 nougat for Indonesian version (updato and sammobile)
2. Tried entering recovery mode while charging to check if battery dead, result can't enter recovery mode means battery should be fine.
3. Checking serial number with Smart Switch somehow tell me it's from Arab. I can't restore tho since it keep restarting.
And restart issue still there. One thing for sure it does heat up everytime. While on odin mode, it never restart tho. I still can't find the problem
Is there chance for any other hardware failure somehow aside battery? Thanks!
willheryanto said:
Thanks for ur response! It's still original from phone info, now not tho since I already flashed new firmware.
Things that I already did:
1. Flashing two same 7.0 nougat for Indonesian version (updato and sammobile)
2. Tried entering recovery mode while charging to check if battery dead, result can't enter recovery mode means battery should be fine.
3. Checking serial number with Smart Switch somehow tell me it's from Arab. I can't restore tho since it keep restarting.
And restart issue still there. One thing for sure it does heat up everytime. While on odin mode, it never restart tho. I still can't find the problem
Is there chance for any other hardware failure somehow aside battery? Thanks!
Click to expand...
Click to collapse
Hi
It's still original from phone info, now not tho since I already flashed new firmware.
The original check in phoneinfo is regarding the hardware , it has nothing to do with the firmware also you can flash a different firmware to your phone and would be still original
1. Flashing two same 7.0 nougat for Indonesian version (updato and sammobile)
What files did you flash?
2. Tried entering recovery mode while charging to check if battery dead, result can't enter recovery mode means battery should be fine.
Not sure what you mean ...if you cant enter recovery while charging means battery is fine, that makes no sense, i doubt your issue is battery
3. Checking serial number with Smart Switch somehow tell me it's from Arab. I can't restore tho since it keep restarting.
I said check your IMEI to see to what device was asigned to , to see if it was assigned to a G930F or G930FD
Is there chance for any other hardware failure somehow aside battery?
motherboard...but if before of OTA was working fine i would think more in a firmware issue
Thread closed on OP's request.
Regards
Vatsal,
Forum Moderator.