help needed - S6 IMEI/BASEBAND UNKNOWN - - Galaxy S6 Q&A, Help & Troubleshooting

Hello dear ones, I'm lost and I need your help.
I've bought a used SM-g920f, knox x0. It worked flawlessly. Until the first evening when in the middle of a phone call the phone app crashed. After resetting the phone it was still unable to connect to network. I have noticed that baseband/IMEI were set to unknown and so it could not read my sim card.
First I have tried the obvious - upgrading from lollipop to marshmallow. It went easy but did not help. Neither did help resenting to factory settings.
I have rooted and installed twrp recovery adb and stuff.
After almost two days playing with it, I seem to be out of options.
What I tried:
Flashing Different roms - stock and non-stock. (G920FXXS3DPB2_G920FXEU3DPB1_G920FXXS3DPB3_HOME, G920FXXS3DPB2_G920FOXX3DPB2_G920FXXS3DPB3_HOME, Pure-Stock.ExtraLiteROM_XXU3DPCA.DEODEX-v5.5.by.ambasadi, XtreStoLite-ROM-3.0-Final-DPCA) - I do not know the country of origin of this device. (the back is from testing unit), is there some way to know correct original stock ROM ?
Flashing Different modems - (G920FXXS3DPB1_Modem_TWRP, G920FXXU3DPB6_Modem_TWRP, G920FXXU3ZPA1_Modem_TWRP)
Checked sim card in another phone/different card in this phone - if sim card would be invalid, would I still get missing baseband?
Xposed Imei Changer - it did change IMEI. But that's it. Baseband still missing.
*#0011# and other *# stuff..
And I have wiped /efs (it did generate new nv_data. Guess now even broken IMEI would make ma happy)​
Any ideas ?
How can I know what can be wrong? /efs partition? wrong firmware combination? hardware issue?
In Samsung Phone Info I get empty on Modem Board, Hardware Revision,Samsung Serial Number,Baseband Version.
Than you for any help or idea!

tried smart Switch emergency reinitialization?
Just to be sure, knox is triped now?

Related

[Q] Samsung GT-I9300 Not registered on network.

I am having issues with my phone not registering on local China Unicom network. First I updated my firmware to Android 4.3 UK version and I think this is what messed up my modem. I downgraded back to 4.1.2 and lost my IMEI. I then fixed my phone for $50 but I don't know how exactly the guy did. I upgraded again to 4.3 and lost my network again. I do not want to pay $50 again. This time I made a backup of my efs and restored my IMEI but I still cannot get to register on network. I have tried so many solutions but none seem to work. Just to avoid repetition I have updated my modem, installed modem files recovery ([DDEMG2 and XXDME4]), tried other custom ROMS and official firmwares but I keep getting the same error. I dont know how this Chinese guy fixed my phone but he rooted it and when I inserted the sim card it asked for network unlock code. I am writing this as it might be that my phone is set to locked version. I have also realized this has caused an issue with my cwm recovery which says E: signature verification failed. i am able to fix this by re-installing version 6.0.4.3 which then automatically updates or downgrades(I don't know) and brings back the signature error. I have my IMEI, anyone please help me with this.

Help| No SIM card | Emergency calls only|sm-g920f

I have really made a mess trying to fix it myself.
I will write the current status and at the bottom what I've tried so you can skip
Model: sm-g920f
IMEI: 359845066450254
sn:RF8G41WR1SW
Android version:6.0.1
build #: XtreStoLite Deo Mod v.3.3 - DPDP
Baseband:G920FXXU3DPDP
Kernel version: 3.10.61-7884513 [email protected]#1
22 Apr KST 2016
now the sim card works in other phones and when I remove it the device registers it is SIM CARD REMOVED but when I put it back in nothing happpens, and mobile networks settings is gone
*I started in stock 5.1.1 (MADE NANDROID BACKUP OF EVERYTHING INCLUDING EFS) and flashed twrp via odin > (everything still working)
*flashed XtreStoLite 2.4 (5.1.1) via twrp > (everything still working)
after several months
*flashed new 6.0.1 bootloader and modem via odin and tried to flash XtreStoLite 3.0 (6.0.1) via twrp > got stuck in bootloop...
*used smart switch to go back to stock 6.0.1> Everthing was OK until about a month later the phone suddenly restarted and doesn't recognize the sim card
* I tried factory reset
* I tried samsung but they gave it back saying I've tripped my knox flag
*I flashed 6.0.1 XtreStoLite bootloader, modem and TWRP again via odin
*I flashed XteStoLite 3.3.1 (6.0.1)
*I tried restoring from the first nandroid (stock 5.1.1 from the begining) and got stuck in bootloop again.
*reflashed XtreStoLite 3.3.1 (6.0.1) and tried restoring only the efs. still doesn't work.
Click to expand...
Click to collapse
I saw some threads talking about octoplus box but I still have my efs Backed up my and SN and IMEI still show up.
Please help me I am here I am willing to learn and search online. I've tried everything i've found online.
Hi.
Try to use Smart Switch > Software Update and Initialization to recover your firmware, hopefully you get your network back.
Tell me what happens, gl.
Sent from my SM-G920F using XDA-Developers mobile app
almost same thing on a long thread here, no solution so far:
http://forum.xda-developers.com/galaxy-s6/help/g920f-network-issues-t3291903
I am seriously considering it could be sim reader issue, or some cold solder somwhere on mbo.
My IMEI was also showing in settigs, but when dialed *#0011#, in stack 1, there was "IMEI NG", after write cert operation via octoplus, it says IMEI OK now, but NO SIM, and no mobile networks menu still.
Same like you SIM is detected when inserted or removed, and phone offers restart to access mobile networks, but after restart nothing changes, KNOX tripped by previous owner, phone was in three 3rd party repair shops, where they made even bigger mess than it was, when I brought it to them.
i had the same issue when i upgraded to mm so i sent to shop they had to downgrade it to 5.1.1 and use octobox to fix it
Thanks for replying Legend.
But even though I did the software Initialization in smart switch once before it is not working for me now.
I've tried twenty time while reinstalling and restarting the pc I even tried a different pc I get the same error message every time. "failed to run firmware upgrade unknown error occurred".
any other thing to try?
you could try to restore that backup you have, from when everything worked and then flash 5.1.1. bootloader and modem for that csc via odin before rebooting
According to Smart Switch with your sn it is ILO so you need 5.1.1 bootloader and modem from ILO 4 file fw package.
*I just managed to flash stock 6.0.1 via odin (even though It failed at hidden.img... it boots normally) still no sim card tough.
*I realized that maybe all of this happened because when I flashed stock via smart switch for the first time I didn't have my original s/n so I put one from the internet and it wasn't my region.
meaning I flashed stock of UK and it still worked for a month or so, so that's weird...
*Thank you brenner that is a good idea and I will try now
question how do I extract the bootloader and modem out of the fw? I just open the tar archive and take the boot.img and modem.bin files and flash them as is?
nvm found a guide
Jsmithachoo29665 said:
*I just managed to flash stock 6.0.1 via odin (even though It failed at hidden.img... it boots normally) still no sim card tough.
*I realized that maybe all of this happened because when I flashed stock via smart switch for the first time I didn't have my original s/n so I put one from the internet and it wasn't my region.
meaning I flashed stock of UK and it still worked for a month or so, so that's weird...
*Thank you brenner that is a good idea and I will try now
question how do I extract the bootloader and modem out of the fw? I just open the tar archive and take the boot.img and modem.bin files and flash them as is?
nvm found a guide
Click to expand...
Click to collapse
There are .tar-s which are single file, and 4 files, the ones with 4 files has separate bl/modem
btw, isnt sn written on back of the phone, along with IMEI?
OK, I've flashed the nandroid stock 5.1.1 (LMY47X.G920FXXU3COJ1) and its bootloader and modem from sammobile.. still doesn't work!!
How can this be? everthing is EXACTLY the way it was when it was working!
and no, my model at least doesn't have the S/N and IMEI written at the back, and I didn't keep the box
any other suggestion anyone?
*also there are so many post in subject if I ever find a solution I will make a guide.
-bump-
still no solution..
I've flashed back to current stock ILO...
Meanwhile looking for a lab with octoplus box, still would love solving this at home
At home or not, I would like to solve it too
Bought a second hand S6 the other day and was working perfectly fine until I carried out the update. Now on 6.0.1 and am getting the exact same problem, my SIM works in every other phone. Has anyone found a solution for this?
Not that I know of, except hw replacement, which cost as a used phone with 1+ years of warranty (6 months warranty on motherboard after replacement, on motherboard only)
But I am willing to donate to whoever finds a solution for it.
No i think your problem is a S/W problem, i have 2 G920F with this problem, one of them is 3 binary and another is 4 binary FW, now i work on it if i can solve this problem i told you here.
BR
BBoyGSM

S6 not recognizing SIM card (No Service)

After installing a custom ROM on my galaxy s6 it would no longer recognize my SIM card. I did wipe every option in TWRP recovery before flashing the ROM which might have something to do with the issue. The phone states "No SIM Card - No Service" in the top left of the lock screen, it also wont let me call any numbers to edit things in the phone. I have done some research and it sounds like I have wiped the sim and lost the IMEI/EFS data and therefore no longer have access to my sim. I was wondering if there was any possible fix or should I just send it off to Samsung to get repaired?
Did you back up the EFS partition, and put it somewhere safe? If not, you have a paperweight.
Repair won't be covered under warranty.
Sent from my SM-G920F using Tapatalk
Unfortunately I didn't back up the EFS partition. Situation is looking bad. :l
Try dialnig *#06# and see does it shows IMEI and sn, alo try *#0011# select stack 1 and check whether IMEI is OK, or NG.
Also what does it say in phone settings under baseband? Do you have mobile networks menu in settings?
You can try Smart Switch emergency initialization with sn of the phone if IMEI is ok (it will install latest stock fw for your phone) and see if that helps.
When I typed in "*#06#" The SN number was shown however the IMEI number was not. When I typed in "*#0011#" There was nothing but blank spaces separated by grey lines, I tried selecting row 1 however nothing happened. My base band version is "Unknown" listed under settings. I do however have the network settings listed in settings. In Smart Switch when I try to run the device initialization it states that my s6 "doesn't support initialising". I have flashed three different downloads of the stock rom to my phone using ODIN and have had no luck with any of them.
well Smart Switch always says that S6 is not supported, but initialization can be done anyway, just dont connect the phone until it asks you to do so, instructions below:
http://forum.xda-developers.com/galaxy-s6/help/how-to-smart-switch-emergency-t3383448
What is your model anyway, do you know which region fw was originaly on the phone, and which sv rev is shown in the download mode?
does in recovery mode says anything about DRK?
Unfortunately Smart Switch says that "'SM-G920F' does not support initialing. Please contact out service center." Even when I have entered the correct S/N and device model, as well as not plugging in the phone. My device model is the SM-G920F. I don't know the original region FW that was originally on the phone, however it was purchased in the UK and that is where I am have been ever since I bought the phone. The SWREV is: "B:3 K:2 S:2" in download mode. I currently have TWRP recovery installed so is there a place for me to search for the DRK in TWRP? Or should I re-flash the stock recovery using Odin?
that is weird, I reinitialized my g920f many times without any issue. DRK error is usually shown in stock recovery. does the phone boots up with stock fw, and are you using any custom kernel?
i got the same problem when I flashed xtrolite and alexis custom ROM on my S6, both ROM after flashing I got no service.
But I did a full stock backup in TWRP.
baseband unknown means that there is a problem with modem part of fw. and I dont know what fw you flashed. you said that you tried to flash stock, but it doesn`t work, but a little more details would maybe make a difference, like which fw, and what exactly is happening, what does about the phone menu says.
So far, since baseband is unknown I would try to flash modem fw with odin (for exact fw that is in the phone). before that usb settings should be set to CP, by dialing *#0808#
or if you decide tu run custom fw, you can always try asking in that rom thread, maybe someone already had issues like that with that rom and fixed them, or the developer of that rom can help fix it.
Boot your s6 to download and flash stock rom via odin from samsung it maybe work

[Completed] Have signal but not registered on network

I have Samsung Galaxy S3 GT-I9300. When the google drive app was downloading from google play, my phone went off due to poor battery. Later when I tried to turn it ON, it has been getting stuck in the boot. So I decided to reinstall my custom ROM. Being busy with my baby, toddler, household chores and job, I gave it to my brother to flash the ROM. After a while, I noticed that my sim was bricked.
It says "Emergency Calls Only", has fake IMEI but working signal.
We did not backup the efs. I tried searching all the methods like modem installation, CSC, baseband verions, IMEI re-write, Kies Upgrade and Initialization, other people's efs restore, etc. But the problem is unchanged. Some of the followed method might have failed for not having proper knowledge like IMEI re-write tool works on specified chipset, etc.
What we noticed is that using different baseband version toggles from having network signal or no signal.
Kies shows more than four firmware versions and no other details like CSC, etc.
How do I clean up all these especially to have SIM working on my phone?
I appreciate you assistance to be brief and clear to understand steps than sending links. Because my time is stress-fully short.
Hi !
There is some confusing info in your post
What do you mean with it has fake IMEI " ? Have you changed it ?
You say that you have a working SIM on certain basebands , is this happening on a custom rom or stock ?
Have you tried to flash a stock firmware as I see that you tried to flash "your custom rom " ?
Cheers !
First of all, thank you for your response and interest to assist.
My mobile's IMEI is shown as 004999010640000 which is not original. Can you help me to change it to correct IMEI suitable for my Samsung S3 GT-i9300 chipset, if that helps in enabling sim to connect to a network? I think changing method only masks the IMEI?
I have tried flashing stock firmware and also Kies Upgrade and Initialization.
I have also changed baseband version installation on stock ROM too. I don't know which baseband is correct to keep.. for my country India or in the country where my mobile is manufactured, incase that's locking sim accessibility? Some baseband bought signal and detected the network operator name, but the message still says "Emergency Calls Only" and is unable to connect to a network.
I presume this problem arose when installing custom ROM from TWRP recovery and it messed up with efs partition?
I had successfully flashed custom ROM many times before without this problem. I think there's some next step to follow to bring back the working sim like I heard of installing modem. I did just try installing modem but same problem as my baseband is already bringing signal.
I had tested my phone from sim unlock app and found out that CSC is locked and it limited specified MCC and MNC numbers. Is this hindering connection to Indian mobile network? Or corrupt efs? Or missed to manually install something?
Bump.

IMEI is gone after first call

I have very weird case. I have upgraded my phone (Smasung Galaxy A31 - dual sim) to Android 12. I did factory reset and cleared all data.
Now, when I configure phone from scratch, everything is OK until I make a call. I can call anybody and I can talk how long I want (after last test It was more than 2 minutes). As soon I end up the call both IMEIs in my phone are gone, phone shows "service unavailable", In the phone settings I can see "IMEI 1: Unknown" "IMEI 2: Unknown" and of course I'm not able to do any other call. Reset of the phone do not help at all.
All I can do in this case is Factory Reset - after that again I can make only one call and IMEIs are gone.
I have observed such behavior sometime ago. I thought it was some ROM issue, so I've flashed previous one (with Android 11) and phone was working fine. Unfortunately I didn't notice that recently Samsung has changed binary version of the firmware and now I'm doomed - I cannot flash old firmware anymore and there are no custom roms for my phone model.
I have rooted the phone and I've tried several tools to force IMEI but none is working for me.
I have no NVRAM backup. As I read the problem may be located there - but if so, then why I can do one call at all?
What could be the cause of such weird behavior?
Do a Google search for "restore-imei-number-after-an-nvram-clear": Dozens findings ...
So also this one:
[GUIDE] Restore IMEI number after an NVRAM clear
This thread will go over restoring the IMEI number if you cleared the NVRAM (or fully formatted your phone). The official tool to use is the SN Writer tool from Mediatek but as the P60 processor is not compatible with that, I had to search for...
forum.xda-developers.com
@xXx yYy
I didn't clear NVRAM. I mean at least I'm not aware of it. Correct me if I'm wrong but if NVRAM is cleared/broken I shouldn't be able to do ANY call, right?
And as I wrote, I already observed such issue on my phone long time before and then the solution was to downgrade ROM to previous version and phone was working fine - so I assume that NVRAM is ok, right? I cannot dowgrade it now due to changed Binary Version
I'm struggling with this issue since last two weeks and I also wanted to verify if my NVRAM is fine. But I cannot turn my phone into Meta Mode. Do Samsung devices have it at all? (Samsung Galaxy A31 dual sim)
My phone is rooted and have TWRP flashed:
Can I somehow access NVRAM from TWRP and check what is going on there?
Can I somehow access NVRAM from Magisk (modules) / LSPosed and check what is going on there?
IDK. Reason: Have neither TWRP nor Magisk ever installed on any of my phones.
I have found some workaround for this issue here: https://forum.xda-developers.com/t/fixed-rooted-a325m-suddenly-no-imei-no-sim.4386753/post-86588571
After applying it, there is still some glitch (it looks internal modem restarts after each call and I'm getting some notification about that) but at least I'm able to do calls without Factory Reset.

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