My Infinity wend dead this weekend after left it to charge for 5 minutes. I was using it in the morning and a battery level warning of 17% remaining pop up. Turned it off and plugged to the charger. Went back in 5 minutes and planned to use it with charger. The tablet never turned back on. There was no light next to the start button. Grapped the charger to other wall outlet. The charger was felt warm as normal. At least, it was charging few minutes ago. Did a factory reset using paper clip to the hole above hdmi port and nothing happened. Called Asus support this morning. Got a RMA for turning it in to troubleshoot.
I received the unit on Aug 1st from Amazon. It just past 30 days exchange period. Now I have to go through Asus warranty claim. It may takes few weeks to get it back. Has anyone return TF700 to Asus for repair? What is the turnaround time? I requested an express replacement to Asus rep. but he said it normally took couple weeks.
sc540i said:
My Infinity wend dead this weekend after left it to charge for 5 minutes. I was using it in the morning and a battery level warning of 17% remaining pop up. Turned it off and plugged to the charger. Went back in 5 minutes and planned to use it with charger. The tablet never turned back on. There was no light next to the start button. Grapped the charger to other wall outlet. The charger was felt warm as normal. At least, it was charging few minutes ago. Did a factory reset using paper clip to the hole above hdmi port and nothing happened. Called Asus support this morning. Got a RMA for turning it in to troubleshoot.
I received the unit on Aug 1st from Amazon. It just past 30 days exchange period. Now I have to go through Asus warranty claim. It may takes few weeks to get it back. Has anyone return TF700 to Asus for repair? What is the turnaround time? I requested an express replacement to Asus rep. but he said it normally took couple weeks.
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Trust their turnaround time. It is usually an average of the time it takes to repair devices sent to the center (they do actually try to be accurate). However, that is probably the fastest time you can expect the device back. There are many bottlenecks in repair which could delay your device further. For example, the HTC repair center is only 15 minutes from where I live, but my Amaze (which had a damaged digitizer, a commonly damaged component) took a week longer than the estimated time of 2 weeks because they had to replace my motherboard for whatever reason and it wasn't in stock.
Are you certain that it wasn't the charger?
okantomi said:
Are you certain that it wasn't the charger?
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I asked the Asus rep how to confirm the charger. He asked me to return the charger as well. I did measure the output of charger and had 5 V but it is difficult to verify 15V output without shorting pins in USB 3 type cable. Meanwhile I don't have other charger to try. I also expected there should have enough juice to turn back on when battery level was at 15%.
did you try holding the power button and the volume up (or maybe its down) button at the same time to try and reboot it?
timrock said:
did you try holding the power button and the volume up (or maybe its down) button at the same time to try and reboot it?
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Power plus volume down.
Freezer
This might sound crazy but put your charger in the freezer. It can over heat and has a safety mechanism built in. !5 minutes should do it.
My buddy bought a TF700 two months ago and he's literally only had it in his hands 4 days. It's been in the repair shop the rest of the time. It's failed twice where when the battery runs completely dry, it won't ever turn back on. Not even after the charging light turns green (fully charged) again. Instead of sending him a new unit they just reload the OS and ship the unit back or do something that is only temporarily fixing it... Rinse repeat
Mine on the other hand has been working flawlessly.
Did you spend enough time on testing to make sure your Infinity tablet is dead, it could very well be severely low on battery life when you thought it was reading 17% it could have actually been much less than that.
I've seen strange charging reactions back when I had the Transformer Prime where I let it go completely out though usually with the dock keyboard out, and I try to recharge it and it take at least 10-20 minutes before reacting. It usually start with a blinking amber light, then to a solid amber light.
Other strange scenarios I documented where it takes longer than the 3 second hold of the Power button to turn on the Prime, sometimes 10 seconds and it will power up.
Did you try all these steps?
sc540i said:
My Infinity wend dead this weekend after left it to charge for 5 minutes. I was using it in the morning and a battery level warning of 17% remaining pop up. Turned it off and plugged to the charger. Went back in 5 minutes and planned to use it with charger. The tablet never turned back on. There was no light next to the start button. Grapped the charger to other wall outlet. The charger was felt warm as normal. At least, it was charging few minutes ago. Did a factory reset using paper clip to the hole above hdmi port and nothing happened. Called Asus support this morning. Got a RMA for turning it in to troubleshoot.
I received the unit on Aug 1st from Amazon. It just past 30 days exchange period. Now I have to go through Asus warranty claim. It may takes few weeks to get it back. Has anyone return TF700 to Asus for repair? What is the turnaround time? I requested an express replacement to Asus rep. but he said it normally took couple weeks.
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I've went through the RMA process 5 times with the Prime and once with the Infinity. Be sure when you get your "repaired" unit back it is the right color and has the correct amount of memory. I've had the wrong color sent back to me, wrong amount of memory and when I did include my power charger on their request that was never sent back either. Also, make sure you stay on top of the repair process. If you let time pass and don't prompt them to communicate you may be waiting a very long time. You just have to stay on top of it. Oh, one more thing. The black box that the tablet is sold in wasn't returned either....and that had the sticker on it with the model/SN and all that info. So if I wanted to sell it, I would have to sell it without the box it came in. All I can say is good luck.
Thanks god I haven't had no issues with mine. Bought when it first came out from best buy and I have no light bleed, screen issues, nor is mine slow or sluggish.
Sent from my SPH-D710 using xda app-developers app
hit173 said:
Thanks god I haven't had no issues with mine. Bought when it first came out from best buy and I have no light bleed, screen issues, nor is mine slow or sluggish.
Sent from my SPH-D710 using xda app-developers app
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i am soory but that kind of a comment will only make others more and more sad. So if your tablet is perfect, please do not mention that under a post concerning about a defective unit.
archonur said:
i am soory but that kind of a comment will only make others more and more sad. So if your tablet is perfect, please do not mention that under a post concerning about a defective unit.
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Agreed - it's kinda like rubbing it in a little - really not needed...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
the_game_master said:
Did you spend enough time on testing to make sure your Infinity tablet is dead, it could very well be severely low on battery life when you thought it was reading 17% it could have actually been much less than that.
I've seen strange charging reactions back when I had the Transformer Prime where I let it go completely out though usually with the dock keyboard out, and I try to recharge it and it take at least 10-20 minutes before reacting. It usually start with a blinking amber light, then to a solid amber light.
Other strange scenarios I documented where it takes longer than the 3 second hold of the Power button to turn on the Prime, sometimes 10 seconds and it will power up.
Did you try all these steps?
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Click to collapse
Thanks for your support. At first, I was thinking about there might not have enough juice to power up. I left charger connected for hours in few different occasions and hopefully the tablet would miracally await when I pressed and hold the power button. I did try reboot by holding volumn (down) and start up together and it did not help. It is suprised me how this tablet quit on me after a short charge. I have been using this tablet few hours a day and always left it charged overnight except the two nights last week. Typically the tablet was recharged after about 30% to 50% level. The two night without charging lwas the time I was able to drive the battery level down to 17%. I wish I could have a car charger to test it out the unit as it supplies 12V directly. The original Asus charger is a bit tricky with USB 3 cables. I assume the 5V carrier signal to turn on the wall charger for 15V is from the tablet side. Anyway thanks for the people who comment to this thread with their good advice and sharing of experience.
My note 10.1 unfortunately received a little bit of a dunking in some water. I turned if off, sat it in rice for 72 hours, but alas I fear I now have a expensive beer mat. A "repair" company has had the unit for a few weeks and has returned it as beyond economic repair, although I believe that they haven't even opened the device. (Never ever going to able to prove that)
The unit when connected via USB, shows the batter charging indicator, but when removed from power doesn't function. When it is being charged the power button has no effect although the volume buttons will cause the screen to light back up if it is dimmed. I cannot get past this. When connected to my PC it isn't recognised.
1) Has anyone managed to recover a Note 10.1 that has been water damaged
2) Are there water indicators within the unit
3) Any one got any other suggestions how I can try and get unit working?
4) What is samsungs minimum charge to try and repair
Many thanks
TnF
trignflo said:
My note 10.1 unfortunately received a little bit of a dunking in some water. I turned if off, sat it in rice for 72 hours, but alas I fear I now have a expensive beer mat. A "repair" company has had the unit for a few weeks and has returned it as beyond economic repair, although I believe that they haven't even opened the device. (Never ever going to able to prove that)
The unit when connected via USB, shows the batter charging indicator, but when removed from power doesn't function. When it is being charged the power button has no effect although the volume buttons will cause the screen to light back up if it is dimmed. I cannot get past this. When connected to my PC it isn't recognised.
1) Has anyone managed to recover a Note 10.1 that has been water damaged
2) Are there water indicators within the unit
3) Any one got any other suggestions how I can try and get unit working?
4) What is samsungs minimum charge to try and repair
Many thanks
TnF
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I would take apart and heat with a hair dryer until very very hot and several cycles. Or the same without takeing apart. Or several hours in the oven at 100 degrees if uou can control to that low. Did a few laptops that were filled with beer and 2 came out fine.
Phone was working fine at around 7% earlier today when I plugged it in to charging (worked at this time) and went-on playing Civ5 for about 40 minutes. When I grabbed it after that that screen was black and the phone was non-responsive. No charge icon when I plug it in and vol up+down + power doesn't work, nothing works , any help would be appreciated.
Note that I dropped my phone into clean toilet water about 2-3 weeks ago but after vaccuming it and leaving it dry for 30 hours it worked just fine. I don't if this (battery dying?) is related to it.
What should I do? I have plugged it into charging and will leave it so till tomorrow (around 10 hours) and try to turn it on then. If it doesn't turn I will open up the back-cover and look if the battery have corriosoned or anything (is it even possible after barely 2 weeks).
I was thinking about swapping battery if the phone doesn't work after all that too. What is the difference between a LG 2500w D820 battery meant for N5 and an original BL-T9? This is an legit Swedish seller so this is no fake batteries.
How big of a chance is it that the phone will work after me changing the battery if it doesn't work again by tomorrow?
**** I hate this phone but no money to change it.
I have no warranty. My mom who also have an exactly the same N5 has a warranty but I don't think I can use it...and either-way I have opened up the back, it has been in contact with water etc etc so the warranty is void anyway.
****
So some of u might have caught it around. My note 5 has a bad usb port i ended up ripping it off the circut board a while back cause it thought while laying on a table i was plugging and unplugging it
well earlier today it shut off in my pocket and wont turn on at all nothing no modes.
so when i put it on the wireless charger it takes about 10 sec to diplay battery with lightning bolt but no wireless animation. sits there bout 4 sec then every 5 sec it does it again
if i hold any power mode button combos it will show my note 7 splash screen
so i figured mb failure replaced the mother board with my tmobile board and same thing
So i guess my question is Is the main power also on that usb circut board and finally shorted out.
by the way as soon as i rippe usb of 6 months ago i siliconed over the hole for the port so no moisture got in. and i didnt just rip the port off i carefully heated and unsoldered it.
Or is it a blown out battery it was at 97 % last time i checked at 10 1030 this mornin at say 11 it was turned off?
Thought you meant support for the note 5 ended...no new moar rom, no roms as good
TheMadScientist420 said:
So some of u might have caught it around. My note 5 has a bad usb port i ended up ripping it off the circut board a while back cause it thought while laying on a table i was plugging and unplugging it
well earlier today it shut off in my pocket and wont turn on at all nothing no modes.
so when i put it on the wireless charger it takes about 10 sec to diplay battery with lightning bolt but no wireless animation. sits there bout 4 sec then every 5 sec it does it again
if i hold any power mode button combos it will show my note 7 splash screen
so i figured mb failure replaced the mother board with my tmobile board and same thing
So i guess my question is Is the main power also on that usb circut board and finally shorted out.
by the way as soon as i rippe usb of 6 months ago i siliconed over the hole for the port so no moisture got in. and i didnt just rip the port off i carefully heated and unsoldered it.
Or is it a blown out battery it was at 97 % last time i checked at 10 1030 this mornin at say 11 it was turned off?
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Well i managed to get it into dl mode once stayed for 5 min without restarting and i forced to reboot and looping againd at the battery with lightning bolt cleaned and inspected the boards and connections
as i know samsungs history and corrosion on all the flex cables
couldnt find a pinout on the note 5 battery to test it but i ordered another battery just in case it is that.
i remeber the lgg3s were notrious for almost the same scenereo the batterys would randomly just die and no matter what wouldnt boot on or off charger
Well guys i got my battery today and my note 5 is working again. What a soldier.
Ive been using my lgg4 and i miss my note 5 even with all its issues
The long version of the problem is the phone (ATT model) started having severe battery life issues, to the point where it would go dead in a few hours and then even when it was on the charger it would not reach 100%. If I remember right it would shut off but still charge, then boot up, sometimes but then die. Then one day it just wouldn't turn on and wouldn't charge, no red charging indicator, nothing. It sat like that for maybe a year. Recently I realized there are pictures on it which I had not backed up (because I was looking for them and couldn't find them anywhere else). So I ordered a couple used OEM Samsung batteries on eBay. Good seller, well rated, even agreed to charge up the batteries before sending them to me.
They arrived yesterday, I swapped the batteries today and the phone is still unresponsive. I tried both batteries and got the same result as the original battery. The original battery is puffy/bloated and the new (used) ones are not. So the original battery is/was indeed a problem, but could a bad battery have fried something else in the phone? I tried holding the power and volume down buttons for 10 seconds a few times, also other various button combinations for 10 seconds, multiple times but I still get nothing. I have a USB voltage/amperage meter and it started out showing the phone taking only 0.46 A, then started falling slowly to 0.02 A where it is now. Voltage is a steady 5.11. My computer also does not detect anything when I connect it.
Is there anything more that can be done to revive the phone or retrieve the pictures from it? I assume someone who is capable at BGA soldering could possibly remove the memory chip and put it on another board? Any ideas other than that? The pictures on there are from a trip to Australia and that's a trip that won't be happening again. Any suggestions are appreciated. Thanks.