Phone died while charging, won't turn on, non-responsive - Nexus 5 Q&A, Help & Troubleshooting

Phone was working fine at around 7% earlier today when I plugged it in to charging (worked at this time) and went-on playing Civ5 for about 40 minutes. When I grabbed it after that that screen was black and the phone was non-responsive. No charge icon when I plug it in and vol up+down + power doesn't work, nothing works , any help would be appreciated.
Note that I dropped my phone into clean toilet water about 2-3 weeks ago but after vaccuming it and leaving it dry for 30 hours it worked just fine. I don't if this (battery dying?) is related to it.
What should I do? I have plugged it into charging and will leave it so till tomorrow (around 10 hours) and try to turn it on then. If it doesn't turn I will open up the back-cover and look if the battery have corriosoned or anything (is it even possible after barely 2 weeks).
I was thinking about swapping battery if the phone doesn't work after all that too. What is the difference between a LG 2500w D820 battery meant for N5 and an original BL-T9? This is an legit Swedish seller so this is no fake batteries.
How big of a chance is it that the phone will work after me changing the battery if it doesn't work again by tomorrow?
**** I hate this phone but no money to change it.
I have no warranty. My mom who also have an exactly the same N5 has a warranty but I don't think I can use it...and either-way I have opened up the back, it has been in contact with water etc etc so the warranty is void anyway.
****

Related

[Q] Triumph suddenly dead!

A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
Click to expand...
Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.

Water damaged - now flashing green and orange. Wont turn on.

After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
AW: Water damaged - now flashing green and orange. Wont turn on.
Does it geht recognized when you plug it into you computer?
OK I don't know of it even gets recognized if its turned off, bit its worth a try.
Sent from Space
chouman said:
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
Click to expand...
Click to collapse
It could be that the device has 0% battery.
Try to plug it in the charger and hold the power button for so 15 min.
Then try constantly to turn on(plluged im the charger)
This should help
Sent from my Sony Xperia Z
No no no don't plug it in! There's likely still water in there that could short the circuits and permanently damage the phone, if it hasn't happened already. Power it off fully, put it in rice or some sort of dessicant, and let it sit for at least a week. The longer you wait, the better chance you have of saving it.
Thanks guys for the quick replies.
The phone won't connect to my laptop or computer and won't let me access HTC Sync. The 3 lights at the bottom will only flash when the phone is plugged in, if I unplug it won't do anything at all.
I can't see there being any liquid left in there at all. It was thoroughly dried with a cool hair dryer (and worked perfectly) before I shut it down manually and placed it in the rice for 2 days. I think that I'm at the stage where I can be confident of that.
Sounds like a dead battery to me.. But just to be safe wait a while before charging it
chouman said:
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=27101970
Take the phone to a sevice they will disamble and dry properly , probably they will use tehnical alcool and clean all your el. contacts and dry it with hot air. Good luck
Sent from my HTC Desire S using xda app-developers app
Update:
I was ready to bleach the water marker and/or get some phone insurance, but when I went back to the phone a couple of days after my last post, I plugged it in to charge again and when I checked it a couple of hours later it was working.
it's well over a week later, and there are no obvious I'll effects now.
I'm really surprised, but obviously delighted.

[Q] (Q) Water damage Moto G

So my Moto G fell in the water for like 5 seconds, and then I was stupid and turned him on after 10 minutes. Well the screen worked but speakers, camera and headset plugin we're defect. So then I putted him in a bag of rice for a day, but now he won't start up, he doesn't shows the 3 white leds. Is it the 0% bug?
Sorry for bad English.
TheGerben said:
So my Moto G fell in the water for like 5 seconds, and then I was stupid and turned him on after 10 minutes. Well the screen worked but speakers, camera and headset plugin we're defect. So then I putted him in a bag of rice for a day, but now he won't start up, he doesn't shows the 3 white leds. Is it the 0% bug?
Sorry for bad English.
Click to expand...
Click to collapse
if you are sure it is 100% dry, then plug it in the charger and hold the power button for 2-3minutes. the white led should blink few times. leave it charging for an hour and than unplug it and hold the button and it should turn on.
Ive seen people put their Moto G in water for 30+ minutes, and it was fine. That nano protecting coating is supposed to help.
How long did you put the phone in rice ? It s at least 24h, and even 48h in several cases. Did you take off back cover and sim card ?
Other solution : put your phone in classic (not microwave ! :-/) hoven (not sure of the english word) during 15 minutes at low temperature : 60 to 70 degrees max.
Already tried this tips with a Motorola Milestone 2 and it worked.
Good luck.
sent from my Moto G - KK retail ROM
Check out the video of this Moto G placed underwater.
http://www.mobileburn.com/22487/news/moto-g-survives-30-minutes-underwater-but-its-not-waterproof
Sent from my Moto G using XDA Premium 4 mobile app
Take off the battery cover and dry it out if you haven't already.
This girl put it inside the water for a full 30 minutes, and if your phone fell in for 5 seconds im pretty dam sure it could live.
https://www.youtube.com/watch?v=IVaTKG5q4YI
TheGerben said:
So my Moto G fell in the water for like 5 seconds, and then I was stupid and turned him on after 10 minutes. Well the screen worked but speakers, camera and headset plugin we're defect. So then I putted him in a bag of rice for a day, but now he won't start up, he doesn't shows the 3 white leds. Is it the 0% bug?
Sorry for bad English.
Click to expand...
Click to collapse
R u moto g Hater?
Moto G: 30 Minutes Underwater! (Review Kickoff) - YouTube
I like the phone. But guys, it's misleading! My phone didn't even survive 5 seconds. Don't trust that videos. Or try it out yourself. Hmm, now it's in the charger and the white led is constantly on. But I can't swich him on.
TheGerben said:
I like the phone. But guys, it's misleading! My phone didn't even survive 5 seconds. Don't trust that videos. Or try it out yourself. Hmm, now it's in the charger and the white led is constantly on. But I can't swich him on.
Click to expand...
Click to collapse
But does it seem completely dry inside ? Strange you can t switch it on at all.
sent from my Moto G - KK retail ROM
TheGerben said:
I like the phone. But guys, it's misleading! My phone didn't even survive 5 seconds. Don't trust that videos. Or try it out yourself. Hmm, now it's in the charger and the white led is constantly on. But I can't swich him on.
Click to expand...
Click to collapse
I think you made a big mistake by turning it on after 10 minutes, might have caused a short circuit......
I also think that. But that G that in the water was for 30 minutes survived. But guys, don't buy him with the intention that he's almost water proof. I did that
I think I'll contact the customer support, and maybe they say to just buy a new one, and that they will refund the old one. If that works I'm happy.
I can't send the link, the're afraid of spam. That sucks.
TheGerben, did you manage to solve your problem? I did the same... I drop my phone into water for like 5 sec, two days ago... and now I can't switch it on... not sure what to do...
I think I've just killed my Moto G!!
I accidental put it in the washer whilst it was in the pocket of a pair of jeans , stopped the washing machine before it ever went on any fast cycles and pulled the Moto G out to find it still alive.
The battery showed near flat from what previously would have been a 3/4 full battery, and a red line was shown over a picture of a sim card on the display also.
I powered down the phone and took the back off where the phone was sodden inside the back over the battery etc and gave it a wipe down and stuck the phone over the exhaust of my dehumidifier.
Now when I've gone to turn the Moto G back on it won't fire backup into life, and when I plug the charger in the white led blinks as though it's charging.
Househeadrory said:
I think I've just killed my Moto G!!
I accidental put it in the washer whilst it was in the pocket of a pair of jeans , stopped the washing machine before it ever went on any fast cycles and pulled the Moto G out to find it still alive.
The battery showed near flat from what previously would have been a 3/4 full battery, and a red line was shown over a picture of a sim card on the display also.
I powered down the phone and took the back off where the phone was sodden inside the back over the battery etc and gave it a wipe down and stuck the phone over the exhaust of my dehumidifier.
Now when I've gone to turn the Moto G back on it won't fire backup into life, and when I plug the charger in the white led blinks as though it's charging.
Click to expand...
Click to collapse
if you are 100% sure it is completely dry (if not put it in a bag filled with rice for a day or two), try the following:
-plug it in the charger
-hold power button 2-3min
-leave it charging for an hour
-unplug it
-hold power button for 30seconds
-it should boot
ManBearrrPig said:
if you are 100% sure it is completely dry (if not put it in a bag filled with rice for a day or two), try the following:
-plug it in the charger
-hold power button 2-3min
-leave it charging for an hour
-unplug it
-hold power button for 30seconds
-it should boot
Click to expand...
Click to collapse
I dried the most of the water out using the dehumidifier, but now as I type this reply the Moto G is sealed in a tupa ware tub with a moisture bag where it's going to be left till tomorrow night before going back on charge.
Ok, so it's less than 25 hours away since I gave my Motorola Moto G a little wash in my washer at around 7pm last night, I dried the phone mostly by towel and placed it on the exhaust of my dehumidifier for an hour.
Next the Moto G was placed minus back cover and sim card in an air tight Tupperware tub with a bag of absorbent crystals where it stayed there until 10am this morning.
When I took the Moto G out of the tub, I put it on charge and held the power button as suggested on this thread for around 3 minutes when the phone was put first on charge.
Whilst doing this the Moto G's white led light would blink every so often.
The Moto G must have only been on charge barely 15 minutes before it sprang back into life by itself buzzing and bleeping away with notifications as I'd left it WiFi enabled.
So yes my Moto G is back very much alive!!:laugh:
First test indicates both front and back cameras work fine with no mist, all my settings, apps and messages are still as they were.
The phone now has the sim card placed back in which works fine, the rest of the phone appears to be 100% working although as I type this, I have still yet to make a phone call with it!
Update
Within an hour of the Moto G working again I noticed the sim card fault symbol where the signal band indicator should be, I then powered down the phone and tried to boot it up agin.
.It was dead!!
I took the back off and ragged out the sim card which had moisture on it, this meaans that I hadn't managed to get r'id of all the water inside the Moto G!!
I nipped out to the pound shops for a precision screwdriver set to take the Moto G apart.
Whilst out at the shops I contemplated getting a new sim free Moto G at £159.99 from Argos, but saw "this item is excluded from our 30 day money back guarantee" noted so I turned away without one.
This because if I could get my Moto G working perfectly again, it would be pointless and would have a struggle returning the new Moto G back to Argos if I didn't need it.
Anyway, I returned home and got busy taking the inner back casing off my Moto G to be greeted by globules of water inside.
I wiped off the excess water with kitchen towel and I have place the phone back on the exhaust of my dehumidifier for 30 minutes.
I will post back with updates once I' think the phone has dried out enough to try putting back together and placing it back on charge etc.
Same problem different solution
First of all.. I have dropped my Moto G in the toilet.. 5 seconds later i was blowing water (clean thankfully ) out of every orifice i could find, simcard.. jack, paper towels everywhere and a kind of a wierd panic dance.
I tried to Off the device but the cycle of death (On->bootloader->Off) had begun, with no tools to get to the battery (thanks for the innovative way not to get near the battery Motorola) i just watched as the overheated battery was pulled into the abyss.
Long story short, i got to this thread.. after trying everything I saw here to no avail, got to a hardware store bought a 6$ worth of tools and hands trembling opened the patient up. and this is the exact sequence of actions taken.
-Disconnect the battery from the motherboard.
-Inserted a high amperage charger (5V-3A) (back cover and second back cover off)
-Success.. the 0% screen apeared.. the front faced led started to work (~30sec pulse)
-Unpluged the charger
-Connected back the battery to the motherboard.
-Inserted the charger back
Success..0% screen after a while the M screen (android signed) and then the 0% again (a sign it was charging OK)
After a while (pressed the On/Off button with a credit card no metal near the phone ) i saw the 1%.. after 25 minutes of letting it alone to charge pressed again the On/Off and it boothed into Android.. 12% charged..
After it charged to about 30% switched to a USB charge method for a much lower amp and it's still charging as I write this (34%)
So again thanking Moto for the difficult way to get to the battery, i will advise you to try my method also if everything else fails.
Get creative of have a (low priced) brick for a door stop.
Honestly if you drop it in water for any amount of time.
Take the back cover off.
Remove the screws that make the battery a pain to actually remove and disconnect like a normal phone.
Disconnect the battery from the board and place it in a bowl of rice for a week...yes a week, 7 days...lol
After 7 days plug the battery back in and charge it.
It more than likely is fine.
Most of what I've read here is people doing more damage to their phone while there is still moisture in it causing a short.
I don't even mean to sound harsh, but any moisture plus power equals short. =)
phone saved?
Okay well i dropped my phone in the bath (experiment), and it was fine until 30 minutes later, when the battery ran out and low and behold, it didn't turn on again. Well i went through the typical procedures, in rice in the airing cupboard i even got talcum powder got on to the device, small amount by mistake. The phone would go to the charging screen and reboot and then be back in the charging screen. A continual loop, but always stuck on 0 percent. Week i bought a new battery and charged for an hour or two and after i held down power button got a white light notification, held down the power button for longer and finally it started booting again. This was after no reactions from the new battery at all for his and different charges and my PC USB port. Guess it needed extra time to change up. Anyway I'm writing this from my newly salvaged moto g 4g, that has 64% charge and still going after around 4 hours, it's looking promising! I haven't disconnected my phone from the charger yet, so we'll see but good so far.
So yeah check eBay for a new battery, it may kick your phone into life.
Man xda plaster those Ads forcefully in the centre of the screen on mobile, sank kind of degrades the experience!

Funeral Time?

Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
3ncrypt3d said:
Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
Click to expand...
Click to collapse
Your only choice is the 175, no way to get out of it....see if battery was removable could just buy a new one to see if its just the battery. I know one of my friend was having issue similar on the note 4 but a brand new battery fixed that.
Now instead of manufacturing warrantee, do tmobile warrantee. It should NOT be 175 for a replacement. You call them tell them the issue because I assume you have jump? Try the phone first...a replacement should come in 2 days. When I replaced my note 4 all I paid was 5 bucks.
Do warranty through t-mobile, they won't check for root
Check that there isn't any trash /pocket lint in the charger port.
Like with a flashlight
I am having the same issue, from everything I have read, a hard reset should fix it. I'm hesitant to do one because of the lack of an SD card. I have my cloud disabled because I don't want it, but I don't want to lose texts and pics I have saved.
I'd be tempted to odin to stock + factory reset.
As said, go thru tmobile. Just call them and tell them what it's doing. If it's a hardware issue I would have no problem doing a warranty exchange and in my previous dealings with tmobile, they don't care about the phone being knox tripped. My first note 5 I got back in November would get warm on longer calls and just shut off, I exchanged it with no questions asked.
Dude you pay 5 bucks on next bill and they'll overnight you a phone if u call now. They don't care honestly about root and your phone will be sorted as needing storage completely replaced anyway. I dropped my rooted Knox tripped phone new years eve. Screen died instantly. Yes they can detect if they were trying , even with screen dead, but they won't. I got my replacement today. Also if worse comes to worse and your worried about being told it's not covered when u mail back , the insurance warranty replacement is 50 or 75, I think 50. At first I thought also that I'm better off making the phone disappear, several friends at tmobile store advised me not to worry.
Edit: after reading again ,honestly I'm not sure which method mine was replaced with lol, I think maybe it did use the insurance. I just remember an option for more money as well, this option i was just asked to be sure no water damage and or signs of physical damage.
Sent from my SM-N920T using Tapatalk

Changed battery on dead Nexus5, still doesn't work

Old: Phone was working fine at around 7% earlier today when I plugged it in to charging (worked at this time) and went-on playing Civ5 for about 40 minutes. When I grabbed it after that that screen was black and the phone was non-responsive. No charge icon when I plug it in and vol up+down + power doesn't work, nothing works , any help would be appreciated. Note that I dropped my phone into clean toilet water about 2-3 weeks ago but after vaccuming it and leaving it dry for 30 hours it worked just fine. I don't if this (battery dying?) is related to it.​
I changed the battery today to a brand new and the phone still doesn't turn off. What could have possibly ****ed up inside the phone? I though maybe charging port but the phone doesn't even turn on for a bit or show any signs of survival. It doesn't even show up when I plug it in to my PC/Mac... Should I spend 10USD buying a wireless charger to test if it has to do with the charging mechanism or should I just ditch this phone...?
I have this same problem, except on some chargers it gets really hot. Otherwise same as you
I am having a similar problem. One day it shut off and it would only boot to google then go black. LG said it was an LCD connector problem and said it would be $150 to fix...i opted not to pay $150 and when i got it back it was on a previous android version 5.0 i think and it worked fine for a few days. Then i did the update that came along and it sropped working again.. wont connect to computer or turn on. Any chance it is software related? I have a new lcd on the way so i will let you know if that fixes it..
Hello, did a new LCD fix it?
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Could be a charging port issue? I have a Samsung s4 that was dropped in water. When it dried, it booted but I got a weird message that said the battery temperture was too low and charging was paused. I changed the USB charging port and the phone now works perfectly without changing any other components.

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