[Q] Recover a possible water damaged note 10.1 - Galaxy Note 10.1 Q&A, Help & Troubleshooting

My note 10.1 unfortunately received a little bit of a dunking in some water. I turned if off, sat it in rice for 72 hours, but alas I fear I now have a expensive beer mat. A "repair" company has had the unit for a few weeks and has returned it as beyond economic repair, although I believe that they haven't even opened the device. (Never ever going to able to prove that)
The unit when connected via USB, shows the batter charging indicator, but when removed from power doesn't function. When it is being charged the power button has no effect although the volume buttons will cause the screen to light back up if it is dimmed. I cannot get past this. When connected to my PC it isn't recognised.
1) Has anyone managed to recover a Note 10.1 that has been water damaged
2) Are there water indicators within the unit
3) Any one got any other suggestions how I can try and get unit working?
4) What is samsungs minimum charge to try and repair
Many thanks
TnF

trignflo said:
My note 10.1 unfortunately received a little bit of a dunking in some water. I turned if off, sat it in rice for 72 hours, but alas I fear I now have a expensive beer mat. A "repair" company has had the unit for a few weeks and has returned it as beyond economic repair, although I believe that they haven't even opened the device. (Never ever going to able to prove that)
The unit when connected via USB, shows the batter charging indicator, but when removed from power doesn't function. When it is being charged the power button has no effect although the volume buttons will cause the screen to light back up if it is dimmed. I cannot get past this. When connected to my PC it isn't recognised.
1) Has anyone managed to recover a Note 10.1 that has been water damaged
2) Are there water indicators within the unit
3) Any one got any other suggestions how I can try and get unit working?
4) What is samsungs minimum charge to try and repair
Many thanks
TnF
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I would take apart and heat with a hair dryer until very very hot and several cycles. Or the same without takeing apart. Or several hours in the oven at 100 degrees if uou can control to that low. Did a few laptops that were filled with beer and 2 came out fine.

Related

Water Damaged but gets to Bootloader

So I wanted to see if my phone would survive a 20min dip in the pool and well it just may have. I waited a day for it dry and had it in rice to help draw out the water. It wouldnt turn on. I took it to ATT and they put in a new battery and it turned on but turned off. I left it hooked up to the charger overnight and woke up this morning to find it at the please insert SIM screen. Now I can only get it to the bootloader screen and it turns off. Anybody have some suggestions on things I can try to get it running again? Nothing is off limits since it not like i have to worry about breaking it....
Tilt2
Update: Plugged it back in the charger and it went all the way to sense again. It says low battery and to connect to charger even though it is, so I'm thinking new battery?
First all leave it to dry some more,another day or so,then try it,i would also get another battery .
by the sound of it the device had not dried properly before you tried to power it on.
good luck.
I just went to ATT to try another battery, but it wouldnt turn on now. Maybe the battery contacts on the phone need to be replaced, is there a place to get parts or to test what needs to be replaced. I have a multimeter and soldering iron.
When you dried it did you have the pc board exposed or has the case still been sealed?
good day.
still sealed. it turned on, i refuse to believe there is still water in there even if that is the fact.
sookster54 said:
Get a bag of rice, fill a large bowl halfway and put the disassembled device ontop then fill the rest of the bowl of the rice and leave for a coule days or so. It fixed my soaked Palm Pilot over 10 years ago.
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timmymarsh said:
Take out the battery, sim card etc, leave in a dry warm room for 2-3 days, do not be tempted to turn it on before this time.
Good luck, you may be lucky and it dries out fine, but if water has been in there whilst the device was on for some time, then it may be not good news.
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I Refuse To Believe A Fact.. (there might be a tee shirt here )
But anyway I'm quoting someone that would know. Our devices are like ships in a bottle. Just 1 spec of moisture across 2 legs of an integrated circuit under power will lead to certain failure.
good day.
Update: Last night I gave it another go and the phone turned on again. Earlier in the day I tried bringing it to ATT but a new battery didnt help. When it turned on for me, it would switch from battery mode to charging mode when I plugged in the charger but would still say battery low please plug in charger. Also the charging light doesn't come up when I plug it in, though the led mightve been shorted. Should I be trying to Task 29 and reflash or is this definitely a hardware problem?
Update: Today, I task29 and reflashed the rom with no problem. I even made a phone call and received a call. The speaker may be dead because it didnt ring, but it did vibrate. The main problem seems to be the power management. The phone says the battery is low and turns off after a few minutes. IT does recognize the charger in the taskbar but still has the low battery message pop up. Is there a piece of hardware that is involved in the power management that can be replaced? I was looking at this: http://cnn.cn/shop/touch-pro2-flex-cable-extusb-connector-vibrate-module-p-8259.html

N5 dead, won't charge/turn on

OK, so long story short:
- Had water damage screw up the digitizer on my screen, middle vertical 1/3rd was unresponsive to touch, after time there'd be a million fake input events hammering the device
- Order replacement screen from Aliexpress
- Replacement screen is completely bunk (and crap quality), take video showing the seller the difference (my screen still displays perfectly so I can show nice A/B comparisons)
- I leave my phone on I think with the original screen, which probably will kill the battery very fast (as the device doesn't go to sleep during the fake input events)
- Phone dead
Now, there is nothing I can do to charge this freaking phone. I've tried everything from leaving it on a 2A charger for 24 hours, every button combination imaginable with volumes + power, disconnected the battery to hard reset, nothing, nothing is happening. I don't think its charging at all because normally the battery/charging circuit has a bit of warmth when charging, but there's absolutely nothing. Tried a Qi charge, nothing. Slow PC trickle charge, nothing.
Is my phone dead dead? Does anyone know how to try and potentially force a charge to the battery? I'll buy another battery from Aliexpress but I'm hesitant to spend too much money on it as the screen is pretty much bust and Nexus 6 is around the corner. I just want to get my pictures and stuff off the phone.
Water usually ruins more than one single thing. I never advise people spend money trying to fix anything, like the screen in your case, cause often more ends up being wrong.
Keep your money in the future and just replace water damaged devices.
I think you are out of luck anyway... Sorry to say.
vostok4 said:
OK, so long story short:
- Had water damage screw up the digitizer on my screen, middle vertical 1/3rd was unresponsive to touch, after time there'd be a million fake input events hammering the device
- Order replacement screen from Aliexpress
- Replacement screen is completely bunk (and crap quality), take video showing the seller the difference (my screen still displays perfectly so I can show nice A/B comparisons)
- I leave my phone on I think with the original screen, which probably will kill the battery very fast (as the device doesn't go to sleep during the fake input events)
- Phone dead
Now, there is nothing I can do to charge this freaking phone. I've tried everything from leaving it on a 2A charger for 24 hours, every button combination imaginable with volumes + power, disconnected the battery to hard reset, nothing, nothing is happening. I don't think its charging at all because normally the battery/charging circuit has a bit of warmth when charging, but there's absolutely nothing. Tried a Qi charge, nothing. Slow PC trickle charge, nothing.
Is my phone dead dead? Does anyone know how to try and potentially force a charge to the battery? I'll buy another battery from Aliexpress but I'm hesitant to spend too much money on it as the screen is pretty much bust and Nexus 6 is around the corner. I just want to get my pictures and stuff off the phone.
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Click to collapse
Have you had any luck recovering the pictures? I'm having a similar problem
erikscbd said:
Have you had any luck recovering the pictures? I'm having a similar problem
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Click to collapse
If your phone doesn't turn on.. Then no, you can't recover your files. Tough luck. Backup all your important files from now on!
- Sent from an IceCold Hammerhead!
Just an FYI as I have managed to fix the dead battery issue. I ordered a battery from AliExpress (this one: http://www.aliexpress.com/item/100-...T9-BLT9-Battery-Free-Shipping/2005328706.html), and it arrived today.
I plugged in the battery, and the phone turned on when I asked it to (success!). Now can I save my old battery? I plugged it into a 2A charger, and pulled the old battery connection (while the phone was at the homescreen). The phone turned off, however turned on immediately to the low-level charging screen (battery icon with lightning bolt in it), this is with no battery plugged in. So I quickly plugged in the old dead battery while it was at that screen, and BOOM, it started to charge!
Left it on for a good bit, charged to 75%, and now I've got it connected to the PC and pulling my entire /sdcard/ contents before I wipe it.
Just an idea if anyone else has a super dead battery!
vin4yak said:
If your phone doesn't turn on.. Then no, you can't recover your files. Tough luck. Backup all your important files from now on!
- Sent from an IceCold Hammerhead!
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i see your very helpful lol,Tough luck you could have put in another way dude,regard's

Funeral Time?

Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
3ncrypt3d said:
Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
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Your only choice is the 175, no way to get out of it....see if battery was removable could just buy a new one to see if its just the battery. I know one of my friend was having issue similar on the note 4 but a brand new battery fixed that.
Now instead of manufacturing warrantee, do tmobile warrantee. It should NOT be 175 for a replacement. You call them tell them the issue because I assume you have jump? Try the phone first...a replacement should come in 2 days. When I replaced my note 4 all I paid was 5 bucks.
Do warranty through t-mobile, they won't check for root
Check that there isn't any trash /pocket lint in the charger port.
Like with a flashlight
I am having the same issue, from everything I have read, a hard reset should fix it. I'm hesitant to do one because of the lack of an SD card. I have my cloud disabled because I don't want it, but I don't want to lose texts and pics I have saved.
I'd be tempted to odin to stock + factory reset.
As said, go thru tmobile. Just call them and tell them what it's doing. If it's a hardware issue I would have no problem doing a warranty exchange and in my previous dealings with tmobile, they don't care about the phone being knox tripped. My first note 5 I got back in November would get warm on longer calls and just shut off, I exchanged it with no questions asked.
Dude you pay 5 bucks on next bill and they'll overnight you a phone if u call now. They don't care honestly about root and your phone will be sorted as needing storage completely replaced anyway. I dropped my rooted Knox tripped phone new years eve. Screen died instantly. Yes they can detect if they were trying , even with screen dead, but they won't. I got my replacement today. Also if worse comes to worse and your worried about being told it's not covered when u mail back , the insurance warranty replacement is 50 or 75, I think 50. At first I thought also that I'm better off making the phone disappear, several friends at tmobile store advised me not to worry.
Edit: after reading again ,honestly I'm not sure which method mine was replaced with lol, I think maybe it did use the insurance. I just remember an option for more money as well, this option i was just asked to be sure no water damage and or signs of physical damage.
Sent from my SM-N920T using Tapatalk

Phone died while charging, won't turn on, non-responsive

Phone was working fine at around 7% earlier today when I plugged it in to charging (worked at this time) and went-on playing Civ5 for about 40 minutes. When I grabbed it after that that screen was black and the phone was non-responsive. No charge icon when I plug it in and vol up+down + power doesn't work, nothing works , any help would be appreciated.
Note that I dropped my phone into clean toilet water about 2-3 weeks ago but after vaccuming it and leaving it dry for 30 hours it worked just fine. I don't if this (battery dying?) is related to it.
What should I do? I have plugged it into charging and will leave it so till tomorrow (around 10 hours) and try to turn it on then. If it doesn't turn I will open up the back-cover and look if the battery have corriosoned or anything (is it even possible after barely 2 weeks).
I was thinking about swapping battery if the phone doesn't work after all that too. What is the difference between a LG 2500w D820 battery meant for N5 and an original BL-T9? This is an legit Swedish seller so this is no fake batteries.
How big of a chance is it that the phone will work after me changing the battery if it doesn't work again by tomorrow?
**** I hate this phone but no money to change it.
I have no warranty. My mom who also have an exactly the same N5 has a warranty but I don't think I can use it...and either-way I have opened up the back, it has been in contact with water etc etc so the warranty is void anyway.
****

S6 immediately turns off when unplugged

Hello.
After falling to the ground with my S6 in my pocket I noticed it was off. At that time I thought I just ran out of battery even tho it didn't show the zero battery logo. After plugging the phone the battery logo showed and it started going from 0 to 94/95 in a matter of seconds (like 5% per second). I turned the phone on, it charged normally from 94 to 100 and after unplugging the charger the power was cut - immediately turned off.
It does this every time I plug it in: "charges" stupidly fast to 94%, turns ON and works normally until I disconnect the charger.
Do you guys know what the problem is? I find odd if the battery is dead because it went In for service 3 or 4 months ago and they replaced almost everything except screen, camera, back panel and frame. I would send it again to service but I rooted it so Knox is cracked.
Maybe because of the fall I took the battery cable was disconnected?
Thanks

			
				
Certainly sounds like a hardware issue because of the drop it took. Now it is charging but obviously erratically, could be the charging daughter board or the ic that needs replacing. Either way it needs to go in for repair, id try and get some quotes
sofir786 said:
Certainly sounds like a hardware issue because of the drop it took. Now it is charging but obviously erratically, could be the charging daughter board or the ic that needs replacing. Either way it needs to go in for repair, id try and get some quotes
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I just find it weird because the phone was in my pocket when I fell to the ground. I see all the time S6's with cracked screens almost destroyed but working well. My S6 has no external damage.
tdelgado said:
I just find it weird because the phone was in my pocket when I fell to the ground. I see all the time S6's with cracked screens almost destroyed but working well. My S6 has no external damage.
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The only way you'll know for sure if this is not a software issue is to factory reset or flash Stock firmware, it very well could a connection has come lose or some sort of damage to the charging part of board if you continue to have issues.
Sent to repair and they replaced the battery. Since I live in Europe Knox 0x1 wasn't an issue.

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